2001 Ford Taurus complaints

DT: FORD RECALLED FRONT SPRINGS. HOWEVER, THE REAR SPRINGS HAVE PENETRATED THE TIRE TREAD AND THE REAR PASSENGER'S SIDE. BOTH SPRINGS BROKE, BUT ONLY ONE PENETRATED THE TIRE. SPOKE WITH DEALER AND FORD AS WELL AND THEY DO NOT WANT TO REMEDY THIS PROBLEM. FELT THIS WAS UNSAFE AND WANTED A RECALL ON THE REAR AS WELL. FORD SAID IT WAS NOT ON THE STEERING WHEEL SIDE SO THERE WAS AN ACCIDENT WITH A TIRE PUNCTURED WITH THE SPRINGS IT WOULD NOT AFFECT THE STEERING . *AK

THERE WAS NO MEANINGFUL EVENT OR EVIDENCE (NOISE, ETC.)PRECEEDING THE DISCOVERY OF THE FAILURE OF BOTH REAR COIL SPRINGS. I VISUALLY SAW THEM AFTER BEING REMOVED AND THEY HAD CORRODED AND SNAPPED COMPLETELY THROUGH. THEY WERE FOUND AFTER REQUESTING AN INSPECTION PRIOR TO THE WARRANTY EXPIRED. THE FORD DEALER SAID IT WAS A COMMON PROBLEM, BUT NOT COVERED BY WARRANTY. I CARRY NO WEIGHT IN THE BACK OF MY CAR EXCEPT 3 TIMES WEEKLY I HAVE MY GRANDCHILDREN AGES 2 AND 3 1/2 YEARS!! REPAIR REQUIRES THE REPLACEMENT OF STRUTS AS WELL. AFTER GETTING A SECOND OPINION WHERE THE SECOND COIL SPRING WAS IDENTIFIED, I HAD THE REPAIR COMPLETED AT A NON-FORD REPAIR FACILITY.

I OWN A 2001 FORD TAURUS. WE HAVE BEEN HAVING AN ON GOING OIL FILTER LEAK. WE HAVE DEALER PAPERWORK TO PROVE IT. I FOUND ON-LINE A TSB 01-20-4 SHOWING THE PROBLEM. WE WENT TO DREW FORD TODAY 6-14-05. THE PROBLEM IS THE MACHINED LINES ON THE OIL FILTER MOUNTING SURFACE. OUR SERVICE WRITER TOLD US WE'LL BE CHARGED 60.00 TO FIND THE LEAK. WHEN IT'S PLAIN AS DAY WHERE ITS LEAKING. WE'RE TOLD THE WARRANTY IS THE LST 36,000 MILES ONLY, BUT WE HAVE BEEN REPORTING THIS ALL ALONG TO FORD. WHEN I FOUND THIS TSB ON-LINE NUMBER 01-20-4. I WANT MY CAR FIXED FOR FREE.THIS IS A HAZARD,NOT ONLY THE SMELL OF BURNING OIL, BUT THE FIRE HAZARD, THE DEALER SAID THERE IS A CHANCE IF IT IS FIXED IF ALL THE METAL AND SANDPAPER DEBRIS FROM THE OIL FILTER PAD ENTER THE ENGINE OR OIL THIS COULD LEAD TO ENGINE BEARING DAMAGE. SO NOW THIS IS A CATCH 22. I HAVE PASSED THE 36,000 MILES., HAVING OVER 90,000 MILES. I TOLD THE DEALER ( DREW FORD) IN LA MESA CA I LEAVE ON VACATION, I'M DRIVING TO MN 6-19-05. 5 DAYS FROM NOW. THIS SHOULD BE A RE-CALL. IT IS FOR 2001 TAURUS, RANGER AND 2001 SABLE MODELS.

I FIRST NOTICED A GRINDING NOISE COMING FROM THE REAR OF MY 2001 FORD TAURUS. LOOKING UNDER THE REAR OF THE CAR I NOTICED A GOUGE AROUND THE ENTIRE SIDEWALL OF THE TIRE. AFTER REMOVING THE LEFT REAR TIRE I FOUND THE REAR COIL SPRING WAS BROKEN AND WAS GOUGING THE TIRE.I CALLED THE SERVICE DEPARTMENT AT WHITMOYER FORD IN MT. JOY, PA. TO ASK IF THERE WAS A SAFETY RECALL ON THE REAR SPRINGS OF THIS VEHICLE. HE SAID THERE WAS NOT. I THEN CALLED CUSTOMER SERVICE AT FORD IN MICHIGAN AND REPORTED THE PROBLEM AND REQUESTED IF THIS DANGEROUS DEFECT COULD BE REPAIRED AT NO COST TO ME AS THE VEHICLE HAD ONLY BEEN DRIVEN 16,227 MILES. I WAS TOLD I WOULD HAVE TO DRIVE THE CAR TO THE DEALERSHIP ABOUT 15 TO 20 MILES TO HAVE THE PROBLEM EVALUATED BEFORE A DECISION COULD BE MADE IF ANY OF THE COST WOULD BE PAID BY FORD. I WAS SUPRISED BY THE LACK OF CONCERN BY FORD CUSTOMER SERVICE TO AN OBVIOUS SAFETY DEFECT.

DT: WITHOUT WARNING THE HEAD GASKET BLEW OUT. WHILE DRIVING CALLER LOST POWER AND HAD TO PULL OFF THE SIDE OF ROAD. VEHICLE WAS TOWED. DEALER WILL NOT COVER THE DAMAGES BECAUSE WARRANTY EXPIRED. MANUFACTURER SAID THE SAME THING. *AK

ON JUNE 4TH, I WAS TRAVELLING ON I-95 SOUTH BOUND (NEW JERSEY TURNPIKE) WHEN ALL OF A SUDDEN MY 2001 FORD TAURUS LOST POWER, AND STALLED OUT. I IMMEDIATELY PULLED OVER TO THE SHOULDER. I TOOK IT TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE ENGINE HEAD GASKET MAY BE THE CAUSE. AFTER TAKING IT TO THE DEALER THEY ADVISED THAT THIS IS NOT COVERED, SINCE THE WARRANTY HAS EXPIRED. I ONLY HAVE 33,000 MILES ON THE VEHICLE, AND THIS SHOULD NEVERE HAPPEN TO ANY FORD PRODUCT, ESPECIALLY WITH 33,000 MILES. OBVIOUSLY, THEIR IS AN ENGINE PROBLEM THAT FORD MAY NOT WANT TO ADDRESS, AND AS ALWAYS THE CONSUMER GETS THE SHORT END OF THE STICK. I STRONGLY BELIVE THERE IS A CONSIDERABLE DEFECT WITH THIS MODEL ENGINE AND SHOULD BE INVESTIGATED.

DT: FRONT COIL SPRING FRACTURED, CAUSED TIRE TO GO FLAT. CONSUMER WAS DRIVING AT 10 MPH. *TT

COMPLAINT REGARDING THE 2001 FORD TAURUS FRONT COIL SPRING RECALL REPAIRS. *MR RECALL CAMPAIGN#04V332000. THE CONSUMER WAS DRIVING HOME WHEN THE TIRE BLEWOUT BECAUSE IT WAS RIPPED COMPLETELY AROUND DUE TO A REAR CRACKED COIL SPRING. *SC THE CONSUMER HAD TO REPLACE 3 SERPENTINE BELTS. *JB

DRIVING TO WORK AND A GRINDING NOISE CAME FROM RIGHT REAR OF CAR. METAL GRINDING AGAINST MEYTAL NOISE. MOMENTS LATER THE RIGHT REAR TIRE BLEW. I PULLED OVER IMMEDIATELY TO SEE WHAT HAPPENED. SOMETHING HAD MADE A GOUGE IN THE INNER PART OF THE TIRE. AFTER THE CAR WAS PLACED ON THE TOW TRUCK, I COULD SEE A PIECE OF METAL DRAGGING. THE REPAIR SHOP CALLED A SAID THE REAR RIGHT SPRING BROKE AND DAMAGED THE TIRE. I BELIEVE RUSTING CAUSED THE FAILURE.

I WAS A BLOCK FROM MY HOUSE IN MY 2001 FORD TAURUS. A REAR COIL SPRING BROKE, THE SHARP END EXTENDED OUT AND RIPPED A HOLE IN MY REAR TIRE. THE FORD DEALER ADVISED ME THAT "FORD DOES NOT CONSIDER A REAR TIRE BLOWOUT A SAFETY HAZARD" FORTUNATELY I WAS CLOSE TO HOME AND AT LOW SPEEDS BUT THE INCIDENT COST ME $411 TO TAKE CARE OF WITH NO HELP FROM FORD OR THE DEALER. VIN # [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CONSUMER COMPLAINT REGARDING RECALL NOTICE FOR 2001 FORD TAURUS AND LACK OF NOTIFICATION.***NO ANSWER REQUIRED***. *MR THE CONSUMER HAD NOT RECEIVED AND INFO REGARDING THE RECALL REPAIR. *SC

WHILE DRIVING AT APPROXIMATELY 5 MPH AND APPROACHING A STOP SIGN THE LEFT REAR COIL SPRING BROKE AND PUNCTURED THE TIRE. THE OWNER LATER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THERE WAS NOTHING ELSE THEY COULD DO. *AK ALL FOUR TIRES WERE REPLACED DUE TO CRACKING AND NOT HOLDING AIR.. TWO REAR SPRING WERE REPLACED. *SC *JB

ON APRIL 10, 2005 I WAS PLACING MY DAUGHTER IN HER CAR SEAT (LOCATED IN THE MIDDLE OF THE BACK SEAT) WHEN I HEARD A NOISE IN THE BACK DRIVERS SIDE OF MY CAR. UPON LOOKING AT THE VEHICLE I REALIZED THE BACK SPRING BROKE. KNOWING THAT THE FRONT SPRINGS ARE COVERED UNDER A RECALL I ASSUMED THERE WAS ONE ALSO ON THE REAR. I CALLED ROADSIDE ASSISTANCE AND THEY TOWED THE VEHICLE TO PRINCE FREDERICK FORD. WHEN I SPOKE WITH THE SERVICE DEPARTMENT THEY ASSURED ME THEY WOULD FIX IT AND TRY TO DETERMINE WHY IT BROKE. ALSO THEY SAID HALF OF THE LABOR WOULD BE TO DO A 4 WHEEL ALIGNMENT. ON APRIL 14, 2005 I WAS TOLD MY CAR WAS READY. AFTER PAYING FOR IT THEY TOLD ME THEY DON'T KNOW WHY IT HAPPENED BUT IT WAS FIXED. UPON LEAVING THE PARKING LOT I NOTICED THE CAR WAS OUT OF ALIGNMENT AND NOW THERE WAS A SOUND COMING FROM THE REAR OF THE CAR (ESPECIALLY WHEN HITTING BUMPS). DUE TO A FAMILY EMERGENCY I WAS UNABLE TO CONTACT THE DEALER UNTIL MONDAY THE 18TH. THEY TOLD ME TO BRING THE CAR BACK AND IT WOULD BE CHECKED OUT. ON THE 21ST WE WERE TOLD THE CAR WAS READY AGAIN. THE ALIGNMENT WAS NOT COMPLETED INITIALLY SO THEY FIXED THAT ISSUE AND THEN DISCOVERED THE REAR STRUTS WERE BAD AND REPLACED THEM. AT THIS TIME THEY ALSO SAID THEY INSPECTED THE OTHER SPRING AND IT LOOKED FINE. THAT BRINGS US TO TODAY, MAY 13, 2005 WHEN I AGAIN PLACED MY DAUGHTER IN HER CAR SEAT (WHICH WE MOVED TO THE DRIVERS SIDE REAR SEAT) THE RIGHT (PASSENGER) SIDE SPRING BROKE. AFTER CALLING FORD TO SEE WHY IT BROKE WHEN THE

DT: 2 WEEK AGO SHE HEARD A NOISE, AND 2 DAYS AGO HEARD SAME NOISE, BUT MORE INTENSE WHILE PULLING OUT OF HER DRIVEWAY. PULLED OFF THE TIRE, AND A PIECE OF THE SPRING FELL OFF. IT WAS VERY CORRODED. HAD TO GET IT TOWED TO DEALER. THE FRONT SPRINGS WERE IN A RECALL, AND THEY WERE FIXED. CALLED MANUFACTURER AND THEY WILL NOT OFFER TO HELP. *AK

DT: WHEN SHE GOT IN TO CAR SHE HEARD A LOUD POP.WENT TO DEALER AND FOUND OUT THE REAR COIL SPRING BROKE ON PASSENGER'S SIDE . DEALER SAID SHE WAS LUCKY TO MAKE IT TO DEALER. HAD SHEILDS PUT ON FRONT COIL SPRINGS A FEW MONTHS AGO BECAUSE OF RECALL LETTER SHE GOT IN SEPTEMBER. REAR COIL SPRINGS ARE NOT IN RECALL. HAS CALLED MANUFACTURER AND WAS TOLD THEY WERE NOT IN RECALL AND ITS UP TO HER TO PAY FOR IT. REPAIR WAS ABOUT $300.00. SHE STILL HAS LEFT REAR COIL SPRING ON HER CAR AND SHE IS AFRAID IT MIGHT GO ALSO.*AK

CONSUMER COMPLAINED ABOUT A REAR COIL SPRING PROBLEM. WHILE BACKING OUT OF THE DRIVEWAY REAR COIL SPRING BROKE, CAUSING THE SPRING TO PUNCTURE THE LEFT REAR TIRE. OWNER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT REPAIR FOR THE REAR SPRING WILL BE AT THE OWNER'S EXPENSE. *AK THEY REPAIRED SPRING AND STRUTS. BILL WAS $760.00 AND THYE BILLED THE CONSUMER FOR $100.00. THEY DO NOT HAVE PROTECTIVE SHIELDS FOR REAR SPRINGS. IT IS STILL AN UNSAFE CAR TO DRIVE. *BF

THE VEHICLE WAS COMING OUT THE PARKING LOT WHEN ALL OF A SUDDEN THE CONSUMER HEARD A NOISE COMING FROM THE BACK. RESULTS SHOWED THAT THE REAR LEFT COIL SPRING BROKE AND PENETRATED TO THE TIRE. *AK THE COIL SPRING HAD RUSTED, BROKEN AND WAS RUBBING THE INSIDE OF THE TIRE. THE LEFT COIL SPRING WAS REPLACED. RECALL CAMPAIGN# 04V332000.

1.NORMAL DRIVING , WINDOW STARTING TO FOG UP. TURN ON DEFROSTER. 2. INSTANTLY TOTAL LOSS OF VISABILITY BECAUSE OF WINDSHIELD BEING COVERED WITH HEAVEY FOG 3.NOTHING DONE, I THOUGHT I MUST HAVE HAD SOMETHING SET WRONG IN THE HEATER/ DEFROSTER BUTTONS. I PULLED OVER TRIED SEVERAL DIFFERENT SETTINGS AND WINDOW EVENTUALLY CLEARED. (THIS FOG WAS TO THE DEGREE THAT I WOULD NOT HAVE STARTED ON MY TRIP UNTIL I CLEARED THE WINDSHIELD IF IT HAD BEEN LIKE THAT WHEN I GOT INTO THE VEHICLE) I HAVE NEVR BEEN ABLE TO DETERMINE WHEN THIS IS GOING TO HAPPEN OR ANY WAY TO PREVENT IT. IT IS HOWEVER VERY DANGEROUS . EVEN AFTER THE FOG HAS OCCURED, IT IS DIFFICULT TO GET IT TO CLEAR QUICKLY. IT CAN HAPPEN WHEN THE CAR IS COLD OR VERY WARMED UP.I HAD TO PUT IN A SPEED BUT THIS IS TRULY IRRELEVANT.

2001 FORD TAURUS SAFETY RECALL REGARDING FRONT COIL SPRINGS.*** NO ANSWER REQUIRED***. *MR THE CONSUMER STATED THE REAR COIL SPRINGS ON HIS VEHICLE FAILED AND HE WANTS THE MANUFACTURER TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE REAR COIL SPRINGS AS WELL. *JB

CONSUMER IS REQUESTING REIMBURSMENT FOR BRAKE LIGHT REPAIRS PERFORMED AND PAID FOR OUT OF POCKET.*MR RECALL#04V106000 *JB

2001 FORD TAURUS EXPERIENCING PROBLEMS WITH STALLING.***NO ANSWER REQUIRED***. *MR CONSUMER STATED THAT THIS VEHICLE HAS HAD MAJOR PROBLEMS SINCE THE DATE OF PURCHASE. *BF *NM

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN DRIVER HAD FOOT ON BRAKE PEDAL. TOOK VEHICLE TO DEALER TWICE FOR CHECK UP, BUT THE CAUSE WAS UNDETERMINED.*AK

CONSUMER RECEIVED RECALL 04V332000 CONCERNING FRONT COIL SPRING. REMEDY FAILED. *AK THE BALL JOINTS HAD EXCESSIVE WEAR AND HAD TO BE REPLACED AT THE CONSUMER'S EXPENSE. *BF

EXCESSIVE ACCELERATION. I WAS GOING UP A HILL IN DC TRAFFIC AND COULD NOT STOP ACCELERATING. I HAD TO PUT THE EMERGENCY BRAKES ON AND TURN THE CAR OFF. HROTTLE POSITOIN SENSOR WENT OUT. I SENT THE CAR TO THE FORD DEALERSHIP. MY EXTENTED WARRANTY DID NOT COVER THAT B/C THEY SAID IT WAS A FUEL SYSTEM PROBLEM NOT A EMISSION PROBLEM.*AK

THE AIR BAG CASING ON THE STEERING WHEEL CRACKED. CONSUMER TOOK VEHICLE TO DEALER, AND WAS INFORMED THAT IT WAS ONLY WEAR AND TEAR, AND IT WAS NOTHING THEY COULD DO. *AK

CONSUMER COMPLAINED ABOUT REAR COIL SPRING PROBLEM.. WHILE DRIVING DRIVER HEARD A RUBBING NOISE UNDER THE REAR OF THE VEHICLE . WHEN THE VEHICLE WAS INSPECTED IT WAS DISCOVERED THAT THE REAR COIL SPRINGS WERE FRACTURED ON BOTH SIDES OF THE VEHICLE, AND THE FRACTURE WAS COVERED WITH RUST WHICH WAS AN INDICATION THAT THE COIL SPRINGS WERE DAMAGED LONG BEFORE THEY BROKE . *AK...CONSUMER HAD THE OLD SPRINGS IN HIS POSSESSION IF INSPECTION WAS NEEDED. ALSO, INDICATED THE REAR COIL SPRING FAILURE WAS SIMILAR TO THE MANUFACTURER'S RECALL 04S17. HOWEVER, FORD DENIED CONSUMER'S REQUEST FOR REIMBURSEMENT THAT MANUFACTURER'S RECALL WAS ONLY FOR FRONT COIL SPRING FAILURE. *AK

(1) ONLY 38,000 MILES - 2001 TAURUS SEL.(2) CLUNKING NOISE FROM FRONT STABAR LINK DUE TO WEAR OF PLASTIC SOCKET ON BALL STUD. ULTIMATE FAILURE & CONSEQUENCES ARE UNKNOWN AT THIS TIME. (3) NO ACTION TAKEN AS OF YET. BOTH LINKS ON FRONT STABAR WILL NEED TO BE REPLACED VERY SOON. *AK

WHILE BACKING OUT OF THE DRIVEWAY CONSUMER HEADS A LOUD SQUEALING NOISE. CONSUMER INSPECTED THE VEHICLE , AND NOTICED THE LEFT REAR COIL SPRING BROKE. CONSUMER CUT THE COIL SPRING, AND TOOK THE VEHICLE TO A REPAIR SHOP. DEALER AND THE MANUFACTURER WERE NOTIFIED, AND CONFIRMED THAT THE PART WAS NOT COVERED UNDER A RECALL.*AK

WHILE DRIVING THE VEHICLE IN STOP AND GO TRAFFIC CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD, AND THE VEHICLE HESITATED. CONSUMER WAS ABLE TO PULL THE VEHICLE OUT OF TRAFFICS ONTO THE SIDE OF THE ROAD. THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED TO THE DEALER. THE INSURANCE INVESTIGATOR INSPECTED THE VEHICLE AND DETERMINED THAT THE CAUSE OF THE FIRE WAS A FUEL RAIL FAILURE WHICH LEAKED FUEL ONTO THE MANIFOLD.*AK

DRIVER WAS BACKING OUT OF PARKING SPACE AND THE RIGHT SIDE COLLAPSED TO THE GROUND, AND THE TIRE BLEW OUT. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RIGHT SIDE COIL SPRING AND TIRE NEEDED TO BE REPLACED. *AK

THE GAS GAUGE DOES NOT WORK. IT WILL STAY ON FULL AND NOT GO TO EMPTY. THE CAUSE OF THIS FAILURE IS UNDETERMINED.*AK

'RECALL CAMPAIGN' ISSUED FOR FRONT COIL SPRINGS ON 2001 FORD TAURUS. *BF THE CONSUMER WANTED TO KNOW WHY HER VEHICLE WAS NOT INCLUDED FOR THE PROTECTIVE SHIELDS. THE CONSUMER HAS A LETTER WHICH STATED THE PROTECTIVE SHIELD INSTALLATION DID NOT APPLY TO THE STATE OF FLORIDA, HOWEVER THE CONSUMER RECEIVED A RECALL LETTER WHICH STATED OTHERWISE. *JB

WHILE DRIVING IN THE CITY THE RIGHT REAR SPRING BROKE AND CUT THE RIGHT REAR TIRE CAUSING THE TIRE TO LOSE AIR AND GO FLAT. *AK

THE VEHICLE STARTED SHAKING, AND THEN THE LEFT REAR TIRE BLEW OUT. THE MECHANIC INFORMED THE DRIVER THAT THE REAR COIL SPRINGS AND STRUTS NEEDED TO BE REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

MY DAUGHTER GOT TO WORK AND SHUT THE CAR OFF AND WHEN SHE CAME OUT THE CAR STARTED BUT WOULD NOT GO IN GEAR. NO WARNING OF ANY KIND. WE HAD THE VEHICLE TOWED TO INVER GROVE FORD AND FOUND OUT THE TRANSMISSION WENT OUT WITH ONLY 38,000 MILES ON THE VEHICLE. OF COURSE THE WARRANTY EXPIRED AT 36,000. WE TALKED WITH FORD AND THEY STATED THAT SINCE WE DIDN'T BUY THE EXTENDED WARRANTY THERE WAS NOTHING THEY COULD DO. I HELPED MY DAUGHTER BUY THIS CAR SO SHE WOULD HAVE A RELIABLE CAR TO DRIVE MY TWO GRANDCHILDREN AROUND IN AND GET BACK AND FORTH TO WORK. I THANK GOD EVERYDAY THAT THE CAR WAS PARKED AND SHE WAS NOT DRIVING IT LET ALONE WITH MY GRANDCHILDREN IN IT. INVER GROVE FORD STATED THAT A MAJOR COMPONENT HAD GONE OUT AND IT WOULD BE $3400 TO FIX THE COMPONENT OR FOR $3500 WE COULD GET A NEW TRANSMISSION PUT IN IT. GIVE ME A BREAK. A $100 DIFFERENCE. I MOST DEFINETELY WILL NOT BE BUYING ANOTHER FORD PRODUCT. SHAME ON THEM FOR NOT STRESSING THE FACT TO ME THAT BY BUYING THIS CAR I REALLY NEEDED TO BUY THE EXTENDED WARRANTY. NOW THE CAR WILL BE SITTING UNTIL WE CAN AFFORD TO GET IT FIXED. THE FORD MOTOR COMPANY TAKES THE MONEY BUT REALLY DOESN'T CARE ABOUT THE CONSUMER. WE WERE TOLD WE WERE NOT LOYAL CUSTOMERS BECAUSE WE DIDN'T BRING THE CAR BACK FOR OIL CHANGES AND SUCH AND GIVE THEM MORE MONEY. WE WERE FAULTED BECAUSE WE COULD CHANGE THE OIL OURSELVES. *AK

RECALL CAMPAIGN: 04 V 332 000/FRONT COIL SPRING: CONSUMER RECEIVED THIS RECALL NOTICE SINCE AUGUST 10,2004 AND STILL UNABLE TO GET THE DEALER TO HONOR THIS RECALL BECAUSE "NO PART AVAILABLE". *NM THE CONSUMER WAS MADE TO WAIT 6 MONTHS FOR RECALL SERVICE. *TC

WHILE DRIVING AND UPON USING THE CRUISE CONTROL CONSUMER HAD TO CONTINUOUSLY PRESS THE BUTTON TO SHUT THE CRUISE CONTROL OFF. HOWEVER, THE BUTTON BECAME INOPERABLE, AND HE HAD TO DEPRESS THE BRAKES VERY HARD TO STOP THE VEHICLE. *AK

THE WINDSHIELD WIPERS COME ON AND GO OFF ON THEIR OWN. THE CONSUMER NOTICED AT THIS TIME THE WINDSHIELD WIPERS WOULD NOT COME ON AT ALL. THE CONSUMER DROVE TO THE DEALER. THE MECHANIC INFORMED THE CONSUMER THAT THE WINDSHIELD WIPER MOTOR NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

CAR PARKED FOR 10 MINUTES AFTER A SHORT 5 MILE DRIVE. SMOKE REPORTED FROM UNDER HOOD. ONCE HOOD OPENED, FOUND SMALL FIRE WHICH WAS EASILY EXTINGUISHED BY OWNER. VEHICLE DRIVEN TO LOCAL FORD DEALER. MECHANIC CLAIMED 3 LEAKES FROM RUPTURED POWER STEERING LINES CAUSED HYDRAULIC FLUID TO SPILL ONTO ENGINE. DEALER REPLACED LINES FOR $600.00. OWNER HAD TO CLEAN REMAINING FLUID FROM ENGINE COMPARTMENT AFTER REPAIR.*AK

A LOUD POP CAME FROM THE REAR OF THE VEHICLE WHEN IT WENT OVER A BUMP. THE CONSUMER FOUND THAT THE REAR RIGHT SIDE SPRING COIL STRUT BROKE WHEN TAKEN TO A MECHANIC FOR REPAIR. *AK *SC *JB

A LOUD GRINDING NOISE WAS COMING FROM THE LEFT REAR WHEEL WHILE DRIVING 35-40 MPH. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT A PART OF THE BRAKE BROKE OFF INTO THE BRAKE DRUM, AND THAT THE DRUM/PADS, AND BRAKE CYLINDER NEED TO BE REPLACED. THE DEALER WAS NOTIFIED.*AK BEFORE THE LOUD GRINDNG NOISE THERE WAS A LOUD POP FROM THE LEFT REAR WHEEL. REAR SHOES AND REAR WHEEL CYLINDER WERE REPALCED AND BRAKE SYSTEM WAS BLEED. 2 BRAKE DRUMS ALSO HAD TO BE RESURFACED. *TT

WHILE DRIVING ENGINE STALLED. TOOK VEHICLE TO DEALER FOR INSPECTION TWICE, BUT THE CAUSE OF THE PROBLEM COULD NOT BE DETERMINED.*AK

MY 2001 TAURUS SES HAS HAD A HESITATION WHEN I ENGAGE FROM PARK TO DRIVE, AFTER A SECOND OR TWO IT FINALLY ENGAGES INTO DRIVE. EVERY DEALERSHIP I SPOKE TO STATED THEY COULD NOT DUPLICATE THE CONCERN. I HAVE HAD IT SINCE 2001 AND I STILL HAVE THIS ISSUE. I FEEL AS IF FORD HID SOMETHING IN THIS MANUFACTURED PRODUCT AND NOW I HAVE A PROBLEM THAT NO ONE CAN FIND. *AK

SUSPENSION FRONT SHOCK ABSORBER PROBLEMS. *AK

WHILE DRIVING 5 MPH REAR COIL SPRINGS PUNCTURED THE REAR TIRES. CONSUMER HAD THE TIRES CHANGED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

I HAVE A 2001 FORD TAURUS STATION WAGON WITH A LITTLE OVER 56,000 MILES ON IT. I TURNED OFF THE ENGINE AT A LONG STOP LIGHT & WHEN I TURNED IT BACK ON, I HAD NO POWER STEERING. I WAS ABLE TO DRIVE THE CAR THE REMAINING MILE TO WORK WITH GREAT DIFFICULTY. WHEN I GOT TO WORK I NOTICED THE SERPENTINE BELT HAD BROKE. AFTER WORK, I WAS ABLE TO DRIVE THE CAR 2 MILES TO A GARAGE FOR REPAIRS, ONCE AGAIN WITHOUT POWER STEERING. THE GARAGE STATED THAT THE REASON THE SERPENTINE BELT BROKE WAS THAT THE BEARINGS IN THE AIR CONDITIONING CLUTCH WERE SEIZED WHICH CAUSED THE CLUTCH TO LOCK UP. THIS CAUSED TREMENDOUS FRICTION ON THE SERPENTINE BELT CAUSING IT TO BREAK. THE MECHANIC SHOWED ME THE AIR CONDITIONING CLUTCH WITH THE SEIZED BEARINGS & ALSO STATED THAT THE BOLT THAT HOLDS THE CLUTCH TO THE ENGINE WAS ABOUT TO COME OFF & THAT WOULD HAVE CAUSED THE CLUTCH TO COME OFF THE ENGINE. THE SHOP MANAGER STATED THAT THIS PROBLEM SHOULD NEVER HAPPEN TO A VEHICLE WITH THIS AMOUNT OF MILES ON IT, BUT HE HAD NOTICED THIS PROBLEM LATELY WITH NEWER MODEL FORDS. THIS PROBLEM DID NOT CAUSE AN ACCIDENT AS I LOST POWER STEERING WHEN THE VEHICLE WAS NOT MOVING. I AM ALSO A MUSCULAR MAN, SO I WAS ABLE TO STEER THE VEHICLE AT LOW SPEEDS WORTH GREAT DIFFICULTY. HOWEVER, IF THIS HAD HAPPENED AT A HIGHWAY SPEED WITH MY WIFE OR MY TEENAGE DAUGHTER DRIVING, THEY WOULD NOT HAVE BEEN ABLE TO CONTROL THE VEHICLE & WOULD PROBABLY HAVE CRASHED POTENTIALLY CAUSING SERIOUS INJURY OR DEATH. I WOULD LIKE THIS PROBLEM INV

WE PURCHASED OUR 2001 TAURUS, THE DEALERSHIP SAID THEY WOULD FIX SEVERAL WRONGS, ONE INCLUDED THE HEATER. AFTER SEVERAL ATTEMPTS TO DO WHAT THEY PROMISED WE HAVE OUR 2 MONTH OLD $9000.00 PURCHASE SITTING IN THE DRIVEWAY UNABLE TO DRIVE BECAUSE OF COLD WEATHER. WE WERE FIRST TOLD THE SWITCH WAS BAD, WE WERE THEN TOLD THE BLOWER WAS THE CULPRIT,. THE CAR WAS DROPPED OFF IN OUR DRIVE WAY BECAUSE, AS WE WERE TOLD, THE CAR COULD NOT SIT IN THE DEALERSHIP LONGER THAN SEVENTY TWO HOURS. THE HEATER WAS STILL NOT FIXED. I CALLED OUR ORIGINAL CONTACT PERSON, HE PICKED UP THE CAR AND TOOK IT BACK TO THE DEALERSHIP. THEY TOLD US THE CAR WAS DONE. I CALLED TO CONFIRM AND WAS TOLD THE DEALERSHIP WAS NOT DOING ANY THING ELSE TO THE CAR AS THEY HAD PUT TOO MUCH MONEY INTO THE CAR ALREADY,MY WIFE WAS THEN TOLD, IF WE WANTED TO HAVE THE HEATER FIXED WE COULD HAVE IT DONE UNDER THE WARRANTY THAT WE HAD PURCHASED FOR $1750.00 AND PAY THE $100.00 DEDUCTIBLE, BECAUSE OF THE TIME CONSTRAINTS ON OUR WE OWE CONTRACT(THIS IS LIKE A PROMISE TO FIX) CONTRACT WHICH EXPIRED ON THE LAST DATE WE PICKED UP OUR NEW TO US FORD, I CALLED THE DEALERSHIP SERVICE DEPARTMENT AND TALKED TO THE MANAGER, THE MANAGER INFORMED ME THAT THE RELAY WAS REPLACED, BUT THAT MIGHT NOT HAVE BEEN THE PROBLEM........ WHAT A BAD EXPERIENCE ON A 51,000 MILE VEHICLE. I'VE CONTACTED GENERAL MOTORS HOPING FOR A FAIR DEAL,NO HELP..I WAS REMINDED THAT MY VEHICLE IS A FORD AND ONLY PURCHASED AT A G.M. DEALER. I'VE CONTACTED FORD AND WAS T

WE'VE HAD MANY PROBLEM IN THE PAST YEAR. FIRST IN THE PEAK OF WINTER THE HEATER CORE HAD TO BE REPLACE. FOLLOWING A MONTH LATER WITH THE ENGINE MAKING A HORRIBLE RATTLING, WHEN THE CAR IN IN IDLE IT WOULD STOP ALL TOGETHER, THE CAR HAS BEEN BROUGHT TO A FORD DEALER...WHICH ESTIMATES THE COST TO BE $4700.00 TO FIX THE PROBLEM. THE CAR IS AT 81000 MILES AND THOUGH WE PURCHASED THE ESP...IT IS 1800 MILES OVERDUE...SO THE COST WILL BE OURS TO FIX IT. I'VE NEVER HAD AN ENGINE DIE IN A CAR THAT IS 4 YEARS OLD. THE CAR HAS BEEN SITTING FOR THE PAST WEEK WHILE WE FIGURE OUT WHAT TO DO WITH IT.*AK

MY WIFE AMY L DYKMAN HAS OWNED A 2001 TAURUS FOR ALMOST 3 YEARS. WE HAVE NOT RECEIVED ANY NOTIFICATIONS OF MANUFACTURER RECALLS. I CHECKED THE WEBSITE AND THERE ARE NINE RECALLS THAT COULD AFFECT OUR CAR, SOME HAVING TO DO WITH THE CHILD SEAT, WHICH IS VERY CONCERNING TO US. WE ARE BOTH YOUNG PROFESSIONALS AND LOYAL FORD CUSTOMERS WITH FAMILY WHO WORK FOR FORD, BUT THE FACT THAT I HAVE TO FIND OUT ON MY OWN THERE ARE RECALLS MAKES ME QUESTION THE FOLLOW-UP AND INTEGRITY OF FORD MOTORS CO. PLEASE NOTIFY US IF THERE ARE ANY MORE RECALL AND/OR ISSUES WE SHOULD ADDRESS. THANK YOU FOR YOUR TIME. SINCERELY,*AK ADAM G. DYKMAN AMY L. DYKMAN

AUOTMATIC TRANSMISSION FAILURE WITH NO WARNING AND NO WARRANTY OR RECALL FROM FORD. CAR HAS 53000 MILES . DRIVING ALONG AT 30 MPH AND IT WAS LIKE THE CAR WAS PUT INTO NEUTRAL.COMPLETE TRANS FAILURE WITH NO WARNING NOT A SAFE THING TO HAPPEN ON THE HIGHWAY OR ANYWHERE ELSE FOR THAT FACT. I AM A DEVOTED FORD PERSON BUT AT THIS POINT ALSO VERY UPSET AND WOULD HAVE TO CONSIDER BUYING ANOTHER BRAND .*AK