Page 6 of 7 · complaints 251–300 of 346

2002 Ford Ranger complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Vehicle Speed Control › Accelerator Pedal
Filed Jan 6, 200416,000 milesCA

THIS VEHICLE IS UNSAFE AT HIGH SPEEDS. RECENTLY I BOUGHT A USED 2002 FORD RANGER XLT, W/ 4.0 LITER ENGINE, AND I NOTED THE 125 MPH SPEEDOMETER. LAST EVENING AN 18 WHEELER CUT INTO MY LANE AND I QUICKLY ACCELERATED HITTING ABOUT 90 MPH ON THE INTERSTATE TO AVOID BEING CRUSHED. HOWEVER JUST AS I WAS CLEARING THE FRONT END OF THE SEMI THE ENGINE BEGAN TO FAULTER AND THE VEHICLE BEGAN TO SLOW. PRESSING ON THE ACCELERATOR DIDN'T INCREASE VEHICLE SPEED OR ENGINE RPM. I WAS SCARED OUT OF MY WITS. I CALLED THE DEALERSHIP THAT NIGHT AND THEY AGREED TO LOOK AT THE VEHICLE. WHICH THEY LATER DEFERRED ON (BASICALLY THEY KNEW OF THE DEFECT). AFTER TALKING TO SEVERAL SERVICE DEPARTMENT REPS AT THE DEALERSHIP I WAS TOLD THE FUEL EJECTORS ARE DESIGNED TO CUT OUT AT HIGH SPEEDS. I PRESSED FURTHER AND TALKED TO OTHER DEALERSHIPS TO FIND OUT THE VEHICLE HAS BEEN DETEREMINED UNSAFE AT HIGH SPEEDS BY FORD, SO THIS SAFETY FEATURE WAS INCORPORATED IN THE VEHICLE. I GOT LITTLE "POSITIVE" RESPONSES WHEN I ASKED WHY A)THE SPEEDOMOTER WENT TO 125 MPH (NOTING THAT OLER VEHICHLES MANUFACTURED IN THE MID TO LATE 1980'S ONLY HAD 85 MPH SPEEDOMETERS) B)WHY AM I PAYING SEVERAL THOUSAND DOLARS FOR A 4.0 LITER ENGINE AND C) WHY IS THIS UNSAFE CONDITION NOT DISCLOSED ANYWHERE OR AT ANY TIME DURING MY PURCHASE? I ASKED IF FATTY FOODS ARE BAD FOR ME WOULD I PAY FULL PRICE FOR A 2 LB. STEAK AND ONLY BE SERVED A 6 OZ. ONE? HE HAD NO RESPONSE. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jan 6, 2004CA

PROBLEMS ENGAGING ACCELERATOR WHEN BRAKES ARE DEPRESSED.*MR (NAR)PLEASE REVIEW FOR FURTHER DETAILS. *CB

Power Train › Driveline › Driveshaft
Filed Jan 3, 20041,000 milesMA

SLIGHT JERKING COMING FROM DRIVE TRAIN WHEN LIGHTLY ACCELERATING AND BRAKING. DEALER REPLACED DRIVESHAFT IN AUG. 2002, PROBLEM WENT AWAY TEMPORARILY, CAME BACK AND RETURNED TO DEALER. WAS TOLD THERE IS NO REPAIR AVAILABLE. CALLED FORD MOTOR TO COMPLAIN AND GOT NO SATISFACTION.*AK

Air Bags › FrontalCrash
Filed Dec 19, 200319,000 milesIL

WHILE DRIVING AT 30-MPH, THE PASSENGER'S SIDE AIR BAG DEPLOYED. FIFTEEN MINUTES PRIOR TO AIR BAG DEPLOYMENT, THE AIR BAG LIGHT INDICATOR FLASHED THEN IT STAYED ON.*AK THE CONSUMER STATED THE BRAKES FAILED TO STOP THE VEHICLE, MINUTES LATER THE DRIVER SIDE AIR BAG DEPLOYED AND THE VEHICLE HIT A WALL. *JB

Air Bags › FrontalCrash1 injured
Filed Dec 11, 2003TX

WHILE DRIVING BETWEEN 40-45 MPH CONSUMER'S VEHICLE BROAD SIDED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER BLACKED OUT, AND SUSTAINED SEVERE BODILY INJURIES. VEHICLE WAS TOTALED. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash
Filed Dec 11, 200321,000 milesNJ

VEHICLE LOCKED UP IN SECOND AND THIRD GEARS. THIS CAUSED THE REAR BRAKES TO LOCK UP. AS A RESULT, DRIVER LOST CONTROL AND HIT A FENCE. *AK

Power Train › Driveline › Differential Unit
Filed Dec 10, 200314,500 milesCA

THE DIFFERENTIAL HOUSING LEAKED FLUID. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

Vehicle Speed ControlCrash
Filed Nov 7, 2003CA

WHILE DRIVING UP A HILL VEHICLE SUDDENLY ACCELERATED BACKWARD. THE DRIVER APPLIED THE BRAKES, AND BRAKE PEDAL WENT DOWN TO FLOOR.THIS CAUSED THE VEHICLE TO HIT A TREE. CONSUMER HAD THE VEHICLE TOWED THE MECHANIC, WHO COULD NOT DUPLICATE THE PROBLEM.*AK

Power Train › Automatic Transmission
Filed Nov 6, 200328,866 milesGA

BUZZ FROM FRONT WHILE GOING SLOW/ THUMP/CLICKING NOISE FROM UNDER TRUCK IT'S BEEN REPLACED 3 TIMES,THUMP FEELING WHEN TACKING OFF. *AK

Suspension › Rear
Filed Oct 22, 200355,000 milesFL

WHILE DRIVING AT 35 - 40 MPH RIGHT REAR END COMPLETELY SEPARATED AND FELL OFF THE TRUCK. WHEN THIS OCCURRED DRIVER LOST CONTROL OF THE TRUCK, BUT DIDN'T HAVE AN ACCIDENT. DEALERSHIP INDICATED THAT A PIN INSIDE THE REAR AXLE ASSEMBLY SHEARED OFF.*AK PLEASE PROVIDE DETAILS

Air Bags › FrontalCrash2 injured
Filed Oct 14, 200333,000 milesGA

VEHICLE WAS IN A FRONTAL COLLISION WHILE DRIVING AT 30/35 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES.*AK

Engine and Engine Cooling › Engine
Filed Oct 12, 200313,000 milesNC

WHILE DRIVING ENGINE PRODUCES A KNOCKING SOUND.*AK THE CONSUMER STATED THAT THE VEHICLE DOESN'T RUN PROPERLY ON THE 87 OCTANE GAS. THE ENGINE HAD A SPARK-KNOCK CONDITION. THE CONSUMER FEELS THIS TYPE OF PROBLEM IS UNACCEPTABLE FOR A NEW VEHICLE. *PH *NLM

WheelsCrash1 injured
Filed Oct 9, 20036,000 milesTX

MY DAUGHTER WAS DRIVING MY 2002 FORD RANGER ON THE FREEWAY. IT WAS RUSH HOUR TRAFFIC, CLEAR SKIES, SUN OUT AND NO RAIN. SHE FELT THE TRUCK VIOLENTLY VEERED TO THE RIGHT, AND THOUGHT THE PASSENGER SIDE FRONT TIRE HAD A BLOWN OUT. BUT THE TRUCK WAS THROWN INTO THE GUARD RAIL, A WITNESS BEHIND HER SAID THE WHEEL FLEW OFF THE TRUCK, THEN IT WENT AIRBORNE AND FLEW BACK TO THE LEFT OVER THREE LANES OF TRAFFIC. FORTUNATELY, MY DAUGHTER HAD ONLY MILD INJURIES AND WAS TRANSPORTED TO THE E.R. VIA AMBULANCE. IN ADDITION, THERE WERE NO OTHER VEHICLES INVOLVED WITH THE TRUCK OR THE FLYING WHEEL. WHEN I SAW THE CAR AT THE WRECKER YARD, I NOTED THE WHOLE WHEEL AND PART OF THE AXLE WERE MISSING. MY DAUGHTER'S BOYFRIEND FOUND THE TIRE ON THE SIDE OF THE ROAD WITH THE AXLE AND PART OF THE BRAKE COMPONENTS STILL ATTACHED. HAS THERE BEEN ANY OTHER REPORTS OF A WHEEL BREAKING OFF OF A FORD RANGER? IN RETROSPECT, THIS TRUCK HAS ONLY 6000 MILES AND THERE HAS BEEN TWO BLOWN OUTS ON THE DRIVER'S SIDE REAR TIRE IN WHICH I HAD TO REPLACE THE TIRE WITHIN THE PAST TWO MONTHS. THE TIRES ARE GOODYEAR. COULD THIS BE RELATED AS WELL OR IS IT A DIFFERENCE PROBLEM? *LA

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Oct 6, 20039,900 milesOH

EXHAUST ODOR AFTER ENGINE REACHES NORMAL OPERATING TEMP. THE ODOR IS LIKE ROTTEN EGGS, SULPHUR, PHOSPHORUS. PROBLEM BEGAN WHEN VEHICLE WAS APPROX. 9 MONTHS OLD WITH LESS THAN 10,000 MILES. VEHICLE WAS BOUGHT NEW AND IS A 2002 FORD RANGER WITH 4.0, AUTO, 4X4. VEHICLE NOW HAS 17,405 MILES AND HAS BEEN BACK TO THE DEALER 4 OR 5 TIMES WITHOUT RESOLVE AND IS ABOUT TO GO BACK AGAIN. THE DEALER SAID THEY HAVE DONE EVERYTHING FORD HAS ADVISED THEM TO DO AND THEY DO NOT KNOW WHAT TO TRY NEXT. THE DEALER SAID FORD WILL NOT AUTHORIZE REPLACING THE CATALYTIC CONVERTOR BECAUSE THE PROBLEM WOULD START OVER AGAIN WHEN THE NEW CONVERTOR "BURNS" IN. THE DEALER TOLD ME THE FIRST TIME IT WOULD GO AWAY IN APPROX. 5,000 MILES. THE SMELL REMAINS AND, IF ANYTHING, IS GETTING WORSE. THE FRUSTRATION BEGAN WHEN I TOOK THE TRUCK IN THE FIRST TIME FOR THE EXHAUST ODOR AND A SEVERE JERK WHEN PUTTING THE TRANS. INTO REVERSE. THE SERVICE MANAGER SAID THE "JERK" WAS BECAUSE THE VEHICLE (10,008 MILES) WAS GETTING "BROKE IN" BUT THE SMELL WAS DUE TO THE CONVERTOR JUST "BURNING IN" BECAUSE IT WAS NEW! I'VE HAD 5 RANGERS SINCE 1996 AND PURCHASE 3 OTHER VEHICLES SINCE 1990 AND HAVE NEVER HAD THIS ODOR IN ANY OF THEM. *JB

Parking Brake
Filed Oct 3, 200310,000 milesCA

THE VEHICLE WAS PARKED OVERNIGHT. THE NEXT MORNING THE CONSUMER NOTICED THAT THE VEHICLE HAD ROLLED BACKWARDS AND ACROSS THE STREET. THE CONSUMER CHECKED THE VEHICLE AND NOTICED THAT THE PARKING BRAKE HAD RELEASE WHILE THE GEAR SHIFTER WAS STILL IN THE PARK POSITION. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE CHECKED. *NLM

Air Bags
Filed Oct 1, 2003TX

AIR BAG SENSOR LIGHT REMAINED ON. THE DEALER INSPECTED VEHICLE, BUT COULD NOT SOLVE THE PROBLEM, THE AIR BAG SENSOR LIGHT CONTINUED TO STAY ON. *AK THE DEALER INSTALLED NEW WIPER BLADES. *JB

Air Bags › FrontalCrash
Filed Oct 1, 200313,973 milesMD

WHILE DRIVING 40 MPH THE CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT BOTH FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER CONTACTED THE DEALERSHIP.*AK *NLM *JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Sep 26, 200317,000 milesNY

WHILE DRIVING 25 MPH THE FIBER GLASS CAP THAT COVERS THE PICK UP BED FLIPPED UP IN THE FRONT, CAUSING THE HYDRAULIC PISTONS TO BREAK FREE AND FLING INTO THE ROAD. THIS INCIDENT CAUSED THE COVER TO SPLIT STRAIGHT DOWN THE MIDDLE. DEALER AND THE MANUFACTURER HAD BEEN NOTIFIED OF THE PROBLEM. *AK

Tires
Filed Sep 16, 2003OH

PROBLEMS WITH TIRE EQUIPMENT ON 2002 FORD RANGER.*MR TRANSFERRED TO OVSC. *CB

Power Train › Automatic Transmission
Filed Sep 8, 200351,000 milesMD

REPLACEMENT OF TRANSMISSION IN A 2002 FORD EDGE RANGER. THIS TRANSMISSION WENT BAD WITH NO INDICATION OF A PROBLEM UNTIL THE DAY OF FAILURE. THE VEHICLE HAD 51000 MILES ON IT AT THE TIME OF FAILURE AND THE TRUCK WAS MAINTAINED ACCORDING TO MANUFACTURERS SUGGESTED MAINTENANCE. ACCORDING TO THE DEALER WHERE THE REPAIR/ REPLACEMENT WAS MADE, THE TORQUE CONVERTER HAD BEEN SEIZING FOR SOME TIME THROWING SHRAPNEL INTO THE TRANSMISSION AND THE ENTIRE UNIT NEEDED REPLACING.*AK

Air Bags › FrontalCrash
Filed Sep 3, 200317,000 milesCA

MY SON WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT WHEN HE DROVE INTO A SANDY DITCH WHILE AVOIDING ANOTHER VEHICLE. HE HIT A SAND HILL HEAD ON, AT APPROX 25 MPH. THE RANGER/EDGE WAS TOTALLED, NO ONE WAS INJURED, BUT THE AIR BAGS NEVER DEPOLYED. THE BODY SHOP LOOKED AT THE VEHICLE AND DETERMINED THERE ARE NO AIR BAG SENSORS, OR AIR BAG HARNESSES FOR THE SENDORS LOCATED IN THE FRONT PORTION OF THE TRUCK. THE SHOP CALLED FORD AND REQUESTED A DIAGRAM OF WHERE THE SENSORS AND WIRING SHOULD BE. USING THE FORD DIAGRAM IT IS OBVIOUS THERE WERE NO SENSORS OR WIRING. I AM WONDERING HOW MANY OTHER FORD RANGERS / EDGES ARE OUT THERE WITH NO SENSORS AT THE FRONT BUMPER. CONTACTED KEN GRODY FORD AND TALKED WITH THE SERVICE MANAGER WHO DID NOT APPEAR CONCERNED. HE DIRECTED ME TO THE FORD COMPLAINT DEPARTMENT. *AK

Tires › Tread/BeltCrash1 injured1 killed
Filed Aug 21, 2003KS

2002 FORD RANGER PICKUP TRAVELING ON THE HIGHWAY WHEN THE LEFT REAR TIRE BEGAN TO BOUNCE AND THEN THE TREAD BEAGN TO SEPARATE. DRIVER LOST CONTROL OF THE VEHICLE, RESULTING IN LOSS OF CONTROL THEN OVERTURNING.*AK

Electrical System
Filed Aug 12, 20036,482 milesTX

I NEED HELP. I WAS DRIVING FROM MY CHILDS SCHOOL THE OTHER DAY, WHILE ACCELERATING DOWN THE HILL THE CAR SUDDENLY SHUT OFF. I LOST COMPLETE CONTROL OF THE CAR AND IF IT WASNT FOR THE PARKING LOT TO THE RIGHT I WOULD HAVE COME UPON A RED LIGHT MAY HAVE BEEN IN A MAJOR CAR ACCIDENT. ON AUGUST 11, 2003 I WAS DRIVING TO A SCOUT MEETING, WHILE COMING UPON A STOP SIGN I PROCEEDED TO TERN ON MY HEAD LIGHTS AND THE SAME THING BEGAN TO OCCUR. ALL OF THE INSTRUMENTS WENT OFF AND SUDDENLY CAME BACK ON. BUT BECAUSE WE BOUGHT THIS CAR FROM A USED CAR DEALER I DONT KNOW IF IT IS STILL COVERED UNDER WARRANTY. BUT AFTER READING A LOT OF THE HORROR STORIES ON THIS SITE ABOUT PEOPLE HAVING PROBLEMS WITH THERE RANGERS ALSO I AM CONSIDERING GETTING RID OF THE TRUCK. *AK

Equipment
Filed Aug 9, 2003MA

ON 2 OCASSIONS IN JULY 2002; FORD RANGER JUST STOPPED RUNNING...ALL SYSTEMS NON FUNCTIONING; RIGHT IN THE MIDDLE OF THE ROAD, WITH MILEAGE< 15,000. THERE WAS NO TIME TO PULL OFF ROAD AS NO WARNING LIGHTS CAME ON; ALL SYSTEMS SIMPLY FAILED. FIRST TIME IT WAS REPAIRED UNDER WARRANTY, IT HAPPENED AGAIN A WEEK LATER. I MIGHT ADD THEIR ROADSIDE SERVICE COULD NOT BE PROVIDED AS THEY HAD NO ONE AVAILABLE. I SAT FOR 2 HOURS UNTIL POLICE CAME BY & OBTAINED A TOW FOR ME. VICTORY FORD IN STOUGHTON MA. DID FIRST REPAIR & TRUCK WAS NOT RUNNING RIGHT. WHEN I BROUGHT IT BACK THE NEXT DAY; THEY STATED IT WAS ROAD TESTED. HOW CAN THEY ROAD TEST WHEN IN MILEAGE WAS THE SAME AS OUT MILEAGE? SECOND TIME REPAIR WAS DONE AT A DIFFERENT FORD DEALERSHIP, WHICH I HAVE NO PROBLEM WITH EXCEPT IT TOOK OVER A WEEK BEFORE THEY COULD GET TO IT. THE REPAIR WAS COMPLETED AND I WAS TOLD IT WAS THE MAIN COMPUTER CHIP. BUT IN CASE IT HAPPENED AGAIN THEY GAVE ME AN EXTRA CHIP AND SHOWED ME HOW TO INSTALL IT !!! REAL CONFIDENCE BUILDER!! TRUCK CONTINUED TO RUN ROUGH BUT I WAS TOLD THIS WAS TYPICAL OF FORD BY THE MECHANIC. SECOND COMPLAINT...ENGINE LIGHT CAME ON, AND WHEN I WENT TO FORD GARAGE THEY TOLD ME THEY COULDN'T GET TO IT FOR DAYS, BUT THAT IT WAS PROBABLY ALRIGHT TO DRIVE, BUT THAT I SHOULD HAVE IT CHECKED OUT. HOW DO I GET IT CHECKED OUT WHEN NO LOCAL FORD GARAGES COULD DO IT. TOOK MY CHANCES AND WENT ON VACATION. WHEN I ARRIVED AT MY DESTINATION; A MALE RELATIVE CALLED A FORD GARAGE IN N.H. THE PROBLEM.

Air Bags › On-off Switch Assembly
Filed Aug 8, 20034,000 milesWA

LABOR DAY 2002 MY 2002 FORD RANGER 2.3 LET ME DOWN. APPROX. 4000 MILE ON IT LEAVING SEQUIM WASHINGTON ON HWY 101 GOING TO PORT ANGELES WASHINGTON, I WAS TRAVELING 55 MILES HOUR. ALL A SUDDEN I SMELT GAS, THEN MY RANGER STARTED TO SPEW OUT LOTS OF BLACK SMOKE. THE MOTOR QUIT AND I PULLED OFF THI HWY. IT WON'T STATR UP. CALLED THE DEALER, THEY WERE JUST CLOSING UP TIME 4:30 PM LABOR DAY I SOPKE TO A SALEMAN, SERVIDE DEPT NOT WORKING, NO ONE TO HELP ME. I TOLD THE SALESMAN I WOULD GO BACK AND TRY TO START IT, IF I GOT IT STSRTID I WOULD TAKE IT HOME. NO HELP THE RANGER WAS INSURED. I WENT BACK, AFTER A FEW TIMES I GOT IT STARTED. BLACK SMOKE WAW COMING OUT OF THE TAIL PIPE. I REVERED THE ENGINE UP AND WAS ABLE TO DRIVE IT HOME IN SECOND AND THIRD GEAR MAINTANING 35 TO 40 MILES AN HOUR. GOPT UP THE NEX MORNING THE RANGER WOULD NOT START TILL I TRIED IT SEVERAL TIMES. IT DID START AND RAN PRETTY GOOG BUT WITH IGNITION TROUBLES. TRAVELING, MOTOR RUNNING 1800 TO 2800 RPM IN 5TH GEAR RANGER FELT LIKE IT WOULD SHIFT UP AND DOUN. TIMING WAS CHANING. SOME TIME ENGINE WOUL SHUT DOWN THEN COME BACK ON. FORD DEALER CAN'T FINED ANY THING WRONG. APPROX 16000 MILES LATER I TOOK RANGER TO A GARAGE. THERE COMPUTER SHOWED THE ENGINE WOUD DROP TWO CLYNDERS NOW AND THEN. SHUT DOWN AND RIGHT BACK ON. TOOK IGNITION PRINT OUT TO FORD DEALER, THEY STILL SAY THERE IS NOTHING WRONG.

Tires › Tread/Belt
Filed Aug 7, 2003AK

WHILE TRAVELING ABOUT 35MPH WITHOUT PRIOR WARNING THE DRIVER AND PASSENGER SIDE TREAD SEPARATED FROM THE WHEEL. THE TIRE WAS A BRIDGESTONE FIRERSTONE P22570R15. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER WAS MADE AWARE OF THE PROBLEM. *PH

Wheels
Filed Aug 7, 2003AK

THE CONSUMER HAD A BLOW OUT ON THE DRIVER SIDE DUE TO TREAD SEPARATION. THE WHEEL WOULD NOT COME OFF. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. *PH

Service Brakes, Hydraulic › Foundation Components › Drum › Shoes/LiningsCrash
Filed Aug 1, 2003IA

THE JACK BROKE WHEN THE CONSUMER WAS CHANGING A TIRE. THE SPARE TIRE WAS A DIFFERENT SIZE FROM THE REGULAR TIRES WHICH CAUSED REAR END NOISE. THE BRAKES LOCKED UP WHEN THE CONSUMER ATTEMPTED TO STOP WHICH CAUSED AN ACCIDENT. THE DEALER REPLACED THE BRAKE SHOES. THE REAR DOOR AND SPEAKERS VIBRATED WHEN THE RADIO WAS IN USE. THE DEALER REPOSITIONED THE LOOSE INSULATION. WHEN THE CRUISE CONTROL WAS ACTIVATED THE VEHICLE MADE NOISE AND THE ACCELERATOR PEDAL VIBRATED. THE DEALER REPLACED THE ACCELERATOR CABLE AND PEDAL. WHEN ACCELERATING THE VEHICLE MADE A LOUD NOISE. *AK *CB *NLM

Suspension › Front
Filed Jul 29, 2003MI

CONSUMER STATES TIRES ARE WEARING PREMATURELY DUE TO FRONT END SUSPENSION. DEALER NOTIFIED.*AK

Seat Belts › Front › Buckle Assembly
Filed Jul 25, 200335,700 milesVA

CONSUMER STATES THAT DRIVER'S FRONT SAFETY BELT LATCH PLATE DOES NOT LOCK INTO THE BUCKLE WHEN ATTEMPTING TO SECURE. CONSUMER DOES NOT HAVE THE PROTECTION OF SAFETY BELT WHEN DRIVING.*AK

Power Train › Clutch Assembly
Filed Jul 18, 200315,000 milesVA

I TOOK MY 1 YEAR AND 2 MONTH OLD RANGER TO THE DEALERSHIP TO CORRECT A PROBLEM I HAD BEEN HAVING WITH IT NOT GOING INTO GEAR. THE CONDESCENDING MAN AT THE DEALERSHIP TOLD ME AFTER A 5 MINUTE LOOK AT MY TRUCK THAT I NEEDED TO HAVE MY CLUTCH REPLACED, AND THAT IT WAS OUT OF WARRANTY BY 2 MONTHS. IN CALLING AROUND TO GET PRICES ON THE REPLACEMENT OF THE CLUTCH, I WAS ALMOST UNANIMOUSLY TOLD THAT IT WAS NEXT TO IMPOSSIBLE TO HAVE A CLUTCH GO OUT IN A VEHICLE IN THAT SHORT OF A TIME PERIOD, WHEN IT HAS NOT BEEN ABUSED, WHICH MINE HAS NOT. IN RESEARCHING THIS, I HAVE FOUND THAT A LOT OF PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THE CLUTCH ON THE 2002 FORD RANGER 3.0. *JB

Steering
Filed Jul 11, 200336,000 milesTX

THE STEERING WHEEL CONTAINED AN EXCESSIVE AMOUNT OF PLAY. *JB. THE STEERING FAILED ON THREE OCCASIONS. THE POWER STEERING PUMP WAS REPLACED. PH. THE HEAD LIGHT BULB WAS REPLACED, AND THE DOOR LATCHES WERE LUBRICATED. *JB

Air Bags
Filed Jul 3, 200310,680 milesCA

OFF ROADING IN A 2002 FORD RANGER 4X4 EQUIPED WITH THE OFF-ROAD PACKAGE. WAS GOING OVER TERRAIN AND THE AIRBAGS DEPLOYED. THE APPROX. SPEED AT THE TIME TIME WAS LESS THAN 20/MPH. I WAS IN 4X4 LOW SO HIGH SPEEDS WERE NOT POSSIBLE. UPON ENTERING THE TERRAIN THE AIRBAGS DEPLOYED. THERE WAS NO FRONT END DAMAGE OR ANY COLLISON. REDLANDS FORD THE DEALER, ORDERED AND INSPECTION FROM FORD. TO DATE NEITHER REDLANDS FORD OR CORPORATE FORD HAD PROVIDED WRITTEN DOCUMENTATION OF THE INSPECTION OR ANY RESULTS FROM THE INSPECTION. ONLY SAYING THAT THE AIRBAGS OPERATED WITHIN PARAMETERS.

Vehicle Speed ControlCrash
Filed Jun 29, 20033,928 milesWV

ON OCTOBER 30 2002,I WAS DRIVING A 2002 FORD RANGER,MY WIFE AND I WERE GOING TO K-MART AND JUST AS I WAS TURNING INTO THE PARKING SPACE,MY RANGER JUST TOOK OFF AND I HAD MY FOOT ON THE BRAKES TRYING TO STOP MY TRUCK,THE ENGINE SOUNDED LIKE IT WAS RUNNING WIDE OPEN AND I DID MANAGE TO STOP MY TRUCK WITHIN EIGHT FEET. BUT BY THAT TIME I HIT A SHOPPING CART AND A WHEEL/CHAIR SIGN. THE SHOPPING CART WEDGED BETWEEN MY TRUCK AND THE DODGE NEON THAT IT HIT. AND DID DAMAGE TO. AND THE SIGN BOUNCED OFF MY TRUCK AND HIT ANOTHER CAR,BUT IT ONLY PUT A SCRATCH ON THE OTHER CAR. THERE WAS AN WITNESS THAT HEARD AND SAW EVERYTHING. AND NOW MY INSURANCE COMPANY WILL NOT RENEW MY POLICY AS OF JULY 18 2003. I DID TAKE MY RANGER TO THE FORD GARAGE THE SAME DAY TO HAVE IT TESTED. AND ON NOVEMBER 10 2002,MY RANGER DID THE SAME THING AGAIN, BUT THANK GOD THERE WASN'T NO OTHER VEHICLE CLOSE BY AND I DID GET MY RANGER STOPPED. SO NOW WHO DO I NEED TO TURN TO FOR HELP....RLP PS. THIS ACCIDENT WAS REPORTED TO THE K-MART POLICE. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 27, 200325,000 milesCA

AFTER 25000 MILES, THE STEERING WHEEL WOULD SHAKE VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS. TOOK THE VEHICLE TO THE DEALER. THE DEALER FOUND THAT THE ROTORS WERE WARPED. THE DEALER ASKED IF I DID A LOT OF STOP AND GO DRIVING. I EXPLAINED THAT I DRIVE 4 MILES TO THE FREEWAY, 75 MILES ON THE FREEWAY AT 4:30AM, BARELY ANY TRAFFIC, AND THEN 2 MILES TO THE BUILDING IN WHICH I WORK. SO NO, I DO NOT DRIVE IN STOP AND GO TRAFFIC. THE DEALER DID NOT WANT TO COVER THE ROTORS UNDER THE 3/36 WARRANTY, HE SAID THAT THE BRAKES WERE NOT COVERED. I EXPLAINED THAT I UNDERSTAND THAT BRAKE PADS WERE NOT COVERED, BUT THAT THE BRAKE ROTORS ARE NOT A CONSUMABLE ITEMS. AFTER 3 DAYS OF ARGUING WITH THE DEALER, THEY FINALLY REPLACED THE ROTORS UNDER WARRANTY. 25000 MILES LATER, I HAVE THE SAME PROBLEM. THEY ARE REPLACING THESE ROTORS FOR FREE. SOMEONE SHOULD LOOK THE ROTORS ON THE 2002 FORD RANGER XLT EXTENDED CAB 4 DR. *JB

Engine and Engine Cooling › Engine
Filed Jun 24, 2003FL

I HAD A PINGING,THEY CHANGED A SENSOR, IT WENT AWAY FOR A WHILE AND NOW IT IS BACK, THEN THEY CLEANED THE CARBON OUT OF THE ENGINE AND NOW IT SURGES, AND STILL PINGS. THEY PUT IT ON A MACHINE AND THE MACHINE SAID IT IS OK. I AM NOT SATISFIED. *JB

Power Train › Clutch Assembly
Filed Jun 11, 200352,000 milesCA

CLUTCH SLAVE CYLINDER FAILED ON A 16 MONTH OLD FORD RANGER 5 SPEED, 4 CYLINDER. *JB

Fuel System, Diesel › Storage › Tank Assembly
Filed May 29, 2003WI

WHILE DRIVING FUEL TANK STARTED LEAKING. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Tires
Filed Apr 21, 2003CA

WHILE DRIVING THE REAR TIRE ON THE VEHICLE BLEW OUT. *NLM

Power Train › Manual Transmission
Filed Apr 17, 2003MT

WHILE SHIFTING AND DECELERATING THE CONSUMER HEARD A CLUNKING NOISE. THE DEALER DENIED ANY PROBLEM WITH THE VEHICLE. *NLM

Power Train › Clutch Assembly
Filed Mar 16, 20031,066 milesAZ

I AM HAVING MULTIPLE PROBLEMS WITH MY 6 MONTH OLD TRUCK. A STRANGE OIL LOSS THAT WAS LOOSING 1-2 QUARTS OF OIL A WEEK, NOW FIXED FOR THE MOMENT. THE CLUTCH DISENGAGES IF ANY PRESSURE IS APPLIED TO THE CLUTCH PEDAL AND WILL NOT ENGAGE UNTIL THE PEDAL IS FULLY RELEASED, DEALER CLAIMS ITS NORMAL. VARIOUS ELECTRICAL PROBLEMS WITH THIS HEAP, INCLUDING FAILING SENSORS, INTERIOR LIGHT COMING ON WHEN IT WANTS TO, AND THE CHECK ENGINE LIGHT COMES ON OCCASIONALLY. THIS TRUCK HAS STARTING PROBLEMS SOMETIMES, YOU HAVE TO CRANK THE ENGINE FOR A LONG TIME(UP TO 30 SECONDS SOMETIMES) BEFORE IT WILL START. HAD TO HAVE A TIRE REPLACED WITH 1066 MILES ON THE VEHICLE BECAUSE SOME OF THE TREAD WAS BEGINNING TO COME OFF, VEHICLE WAS REALIGNED AT THE SAME TIME TO CURE A PULL TO THE RIGHT WHICH DID NOTHING STILL PULLS TO THE RIGHT. I HAVE TRIED TO GET IN CONTACT OF FORD MOTOR COMPANY TO GET THIS VEHICLE REPLACED UNDER A LEMON LAW TO NO AVAIL. I GET TOLD A STORY AND PUT OFF, THE DEALERSHIP I BOUGHT THIS THING FROM DOES THE SAME THING TRIES TO FIX IT TO NO AVAIL AND PUTS ME OFF. I PAID 15 THOUSAND DOLLARS FOR THIS TRUCK AND NOW MAY LOSE MY JOB BECAUSE IT IS NOT DEPENDABLE! SOMETHING MUST BE DONE THIS IS NOT HOW TO TREAT A REPEAT CUSTOMER, THIS BEING MY 4TH FORD PRODUCT AND MY LAST. *NLM

Air BagsCrash1 injured
Filed Mar 9, 2003TX

MY HUSBAND DRIVES A 2002 FORD RANGER TRUCK.. HE WAS IN A ACCIDENT ON 3/05/03 WHEN A CAR PULLED OUT IN FRONT OF HIS TRUCK HE WAS GOING APPROX. 35 TO 40 MPH, HE HIT HER CAR HARD ENOUGH TO FLIP HER CAR ON IT'S SIDE. MY COMPLAINT/CONCERN IS HIS AIR BAG DID NOT DEPLOY, HE DID HAVE ON A SEAT BELT AND ONLY SUSTAINED MINOR INJURIES. MY CONCERN IS IF THIS HAD BEEN A MORE SERIOUS ACCIDENT IS THERE A PROBLEM WITH THE AIR BAG NOT DEPLOYING. MY HUSBAND VOICED HIS CONCERNS WITH THE FORD SERVICE AND REQUESTED THAT THEY EVALUATE THE AIR BAG SYSTEM, THE TECHNICIAN CLAIMS SINCE THE ACCIDENT WAS NOT HEAD ON OR FULL FRONTAL HIT THAT THIS IS WHY IT DID NOT DEPLOY. AM UNABLE TO FIND INFO REGARDING THIS, SO WHY DID IT NOT DEPLOY. IS THIS A DEFECT OR NORMAL. *NLM

Air Bags › Frontal › Sensor/Control Module
Filed Feb 6, 2003TN

AIR BAG LIGHT BECOME INOPERABLE DISTRACTING THE DRIVER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH

Engine and Engine Cooling › Engine › GasolineCrash
Filed Feb 2, 20035,185 milesNJ

PURCHASED A NEW 2002 FORD RANGER 4X4 4DR XCAB WITH THE 4.0 ENGINE. VEHICLE IDENTIFICATION # [XXX], ON SEPTEMBER 14, 2002. AFTER COMING TO STOP, ENGINE HAS SURGED. FIRST TIME RPM WENT TO 1500 AND COULD KEEP THE TRUCK IN PLACE WITH BRAKE PRESSURE. TOOK TO DEALER FOR 3000 SERVICE IN DECEMBER AND REPORTED PROBLEM. DEALER PERFORMED NORMAL 3000 SERVICE AND FOUND NO PROBLEMS, HOWEVER THEY ASKED TO BE INFORMED IF IT HAPPENS AGAIN. THIS TIME ENGINE SURGED TO OVER 3000 RPM AND COULD NOT KEEP TRUCK STOPPED PUSHING INTO ANOTHER TRUCK IN FRONT OF ME. WE HIT BUMPERS AND THE ONLY WAY TO STOP MY TRUCK WAS TO SLAM THE TRANSMISSION INTO PARK. ARE THERE ANY OTHER REPORTED PROBLEMS OF ENGINE SURGE LIKE THIS. USING REGULAR GASOLINE IN THE TANK. TAKING TRUCK BACK TO DEALER FOR INSPECTION. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags › FrontalCrash
Filed Jan 28, 2003MD

BOTH AIR BAGS DEPLOYED WITHOUT IMPACT CAUSING INJURIES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS

TiresCrash2 injured
Filed Jan 26, 20036,189 milesFL

FIRESTONE WILDERNESS HT P225/70R15 TIRE ON RIGHT FRONT OF 2002 FORD RANGER XLT 4 DOOR EXTENDED CAB TRUCK BLOWS AND CAUSES LOSS OF CONTROL OF VEHICLE RESULTING IN SEVERE DAMAGE TO VEHICLE AND INJURIES TO DRIVER AND PASSENGER

Power Train › Automatic Transmission
Filed Jan 20, 2003MN

THE TRANSMISSION DISENGAGED WHILE DRIVING. CHECKED THE TRANSMISSION FLUID LEVEL, AND NOTICED THAT IT WAS VERY LOW. I BROUGHT THE FLUID LEVEL TO NORMAL LEVELS, AND NOTICED THAT IT LEAKS TRANSMISSION FLUID VERY BADLY.

Service Brakes, Hydraulic › Foundation Components
Filed Jan 19, 2003AL

I HAVE A 2002 FORD RANGER, I HAVE TOOK IT IN 4 TIMES FOR SERVICE ON THE BRAKES.THEY TELL ME NOW THEY FIND NOTHING WRONG, BUT THE SHAKING STERING WHEEL CONTINUES. LONG LEWIS FORD OF MUSCLE SHOALS,AL IS THE DEALER.

Air Bags › FrontalCrash1 injured
Filed Jan 8, 2003498 milesGA

VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NEITHER AIR BAG DEPLOYED. *JG *JB

Structure › Frame and Members
Filed Dec 26, 2002GA

CONSUMER STATES WHEN DRIVING 60MPH THE VEHICLE SHAKES VIOLENTLY, AND THE WHEELS LEAVES THE PAVEMENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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