Page 7 of 8 · complaints 301–350 of 359

2014 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Oct 26, 2015TX

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 22, 2015VA

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 19, 201516,000 milesAR

FORD WON'T DO ANYTHING ABOUT THIS! I WANT A RENTAL TILL MY CAR IS FIXED (2014 FORD MUSTANG ON AIRBAG RECALL.) THEY SAID NO. I BOUGHT THIS BRAND NEW! THEY SAY DRIVE IT. IT'S LIKE HAVING A HAND GRENADE IN MY CAR. IT COULD GO OFF ANY TIME. FORD SENT ME A RECALL LETTER IN JULY 2015 SAYING SERIOUS INJURY OR DEATH. I WANT THIS RESOLVED! I DON'T HAVE THE MONEY FOR A RENTAL CAR OR NEW CAR! WHY WON'T FORD GIVE ME A RENTAL OR FIX THE AIRBAG! THEY ARE JUST BRUSHING MY ASIDE!

Air Bags
Filed Oct 5, 2015VA

THE PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL FORD DEALER SHEEHY FORD 10601 MIDLOTHIAN TRNPK RICHMOND VA (877) 615-8301. I AM CONCERNED ABOUT DRIVING MY CAR IF THERE IS A CHANCE THE AIR BAG WILL RUPTURE AND CAUSE INJURY OR DEATH ACCORDING TO THE RECALL INFORMATION. WHY CAN'T THERE BE A TEMPORARY FIX TO PREVENT INJURY (REMOVAL OF AIR BAG) OR AN OFFER TO PAY FOR RENTAL CAR UNTIL PARTS ARE AVAILABLE? I FEEL THAT MY LIFE IS AT RISK DRIVING MY CAR DUE TO THE RISK OF AIR BAG RUPTURE AS SPECIFICALLY DESCRIBED IN THE LETTER. I RELY ON THIS CAR TO GET ME TO AND FROM WORK AND USE IT TO TRANSPORT MY GRANDCHILDREN. WHAT CAN BE DONE TO RESOLVE MY RISK UNTIL THE PARTS CAN BE REPLACED.

Air Bags
Filed Oct 1, 2015NH

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 1, 2015MA

JOHN HOFFMAN RECEIVED A NOTICE DATED JULY 2015 THAT A DEFECT WITH THE AIR BAG COULD CAUSE SERIOUS INJURY, INCLUDING DEATH. HE TOOK HIS VEHICLE TO THE DEALER BUT WAS TOLD THAT THE PARTS ARE NOT AVAILABLE. HE DOES NOT WANT TO DRIVE THE VEHICLE IF IT POSES SERIOUS RISK TO HIS SAFETY. IF HE WANTS TO TRADE IN HIS CAR OR DEMAND A REFUND, HOW DOES HE GO ABOUT DOING SO? COURT?

Air Bags
Filed Sep 29, 2015FL

MY VEHICLE IS PART OF THE TAKATA RECALL. FORD IS UNABLE TO GIVE ME A DATE CERTAIN TO CORRECT THIS LIFE THREATENING SAFETY ISSUE. I ATTEMPTED TO TRADE THE MUSTANG AND WAS GIVEN A TRADE IN COST FAR BELOW FAIR MARKET VALUE, THUS SUFFERING FROM DIMINISHED VALUE. IN ADDITION NEITHER THE DEALER WHERE THE CAR WAS PURCHASED OR FORD MOTOR COMPANY WAS WILLING TO OFFER ME ANY COMPENSATION TO OFFSET THE DIMINISHED VALUE OR OFFER ME A REPLACEMENT VEHICLE TO USE UNTIL THE SAFETY ISSUE IS RESOLVED. TAKATA IS NO MAKING 1 MILLION REPAIR KITS PER MONTH. THERE CURRENTLY ARE OVER 34 MILLION VEHICLES EFFECTED BY THIS RECALL AND SEVERAL MILLION MORE ARE ABOUT TO BE ANNOUNCED. SO THIS MONETARY AND SAFETY ISSUE CAN POTENTIALLY CONTINUE FOR YEARS.

Air Bags
Filed Sep 21, 2015AR

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ UPDATED 1/12/2016 *JS UPDATED 01/29/16*JB

Equipment Adaptive/Mobility
Filed Sep 18, 2015MO

I RECEIVED A RECALL NOTICE FROM FORD IN JULY OF THIS YEAR CONCERNING DEFECTED AIR BAG DEPLOYMENT ON DRIVER SIDE. IT IS NOW THE MIDDLE OF SEPTEMBER AND NO FURTHER ACTIONS HAVE BEEN TAKEN. AM I TO WAIT UNTIL AN ACCIDENT OCCURS BEFORE REPAIRS ARE MADE, OR CAN SOMETHING BE DONE TO SPEED UP THIS RECALL/REPAIR PROCESS?

Air Bags
Filed Sep 14, 2015AL

PARTS UNAVAILABLE TO REPAIR RECALL...TRIED TO SELL CAR TO FORD, FORD SAID CAR IS ONLY WORTH 10,000

Air Bags
Filed Sep 9, 2015SC

LETTER FROM CONGRESSMAN DUNCAN ON BEHALF OF CONSTITUENT RE 2014 FORD AIRBAG RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.*JB UPDATED 02/01/16.*JB

Air Bags
Filed Sep 1, 2015TX

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 31, 2015TX

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 27, 2015TX

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electronic Stability Control (esc)
Filed Aug 24, 201522,950 milesNC

AFTER MAKING A RIGHT TURN AND ATTEMPTING TO ACCELERATE INTO TRAFFIC, THE CAR'S ADVANCETRAC LIGHT FLASHED AT ABOUT 40MPH AND THE CAR BEGAN LOSING POWER AND APPLYING THE BRAKES WITHOUT REASON. THE ADVANCETRAC LIGHT CONTINUED TO FLASH AND THE BRAKES AND THROTTLE CONTINUED TO MODULATE AS IF THE CAR WERE SLIDING ON ICE. THIS HAD HAPPENED BEFORE AND ONCE IT HAS STARTED WILL NOT STOP UNTIL THE CAR IS STOPPED AND PLACED INTO PARK. I DROVE APPROXIMATELY 1/2 MILE WITH THIS ISSUE OCCURRING UNTIL I COULD SAFELY PULL OVER. THIS HAS NOW OCCURRED 4 TIMES IN 23000 MILES. EACH TIME THE SAME CIRCUMSTANCES. A TURN FROM A START AND MODERATE ACCELERATION AND THE ISSUE BEGINS BETWEEN 30-40MPH AND LASTS UNTIL THE CAR IS STOPPED AND SHIFTED TO PARK.

Air Bags
Filed Aug 20, 20152,100 milesMA

I THOUGHT, AFTER SEVERAL CALLS TO NHTSA, MY COMPLAINT WOULD APPEAR ALONG WITH THE OTHERS ON THIS SITE, BUT SINCE IT HASN'T, I AM FILLING OUT THIS FORM TO BE PART OF THE GROUP GETTING NOWHERE WITH EITHER FORD OR NHTSA SINCE I RECEIVED (UNACCEPTABLY LATE) NOTICE OF THE AIRBAG RECALL, SINCE IT IS AGREED THERE WON'T BE ANY FIX ANYTIME SOON. THIS IS THE ONLY VEHICLE IN MY HOUSEHOLD, AND I HAVE NOT BEEN ABLE TO AND WON'T (BECAUSE I VALUE MY FACE AND MY LIFE) DRIVE MY CAR FOR THE THREE WEEKS SINCE I RECEIVED THE NOTICE WHICH SAID IT COULD CAUSE SERIOUS INJUTY OR DEATH. NEITHER FORD NOR NHTSA HAVE DONE ANYTHING TO ASSIST ME - NO LOANER, NO BUY-BACK, NO REPLACEMENT CAR. THIS IS UNACCEPTABLE. THE IMPORTANT SAFETY RECALL I RECEIVED IS A MEANINGLESS, EMPTY SHELL SINCE IT PROVIDES NO SOLUTION TO OR ASSISTANCE WITH A LIFE-OR-DEATH PROBLEM. SINCE I WAS EVEN TOLD BY ONE OF THE MANY PASS-THE-BUCK PEOPLE I SPOKE TO ON THE PHONE THAT THE NOTICE DOESNT MEAN THAT YOU CANT DRIVE YOUR CAR?! - BE IT KNOWN THAT IF I DID HAVE TO DRIVE MY CAR BECAUSE YOU HAVE GIVEN ME NO ALTERNATIVE, IF I AM INJURED OR KILLED YOUR RECALL NOTICE DOES NOT ABSOLVE THE CO. OR THE GOV'T OF ANYTHING! YOU CANNOT SCARE SOMEONE BY A LETTER SAYING YOUR CAR COULD KILL YOU, AND THEN TELL THEM TO DRIVE IT! YOU CANNOT SELL SOMEONE A DEFECTIVE CAR, AND THEN NOT PROVIDE ANOTHER CAR PENDING A REPAIR! YOU CANNOT RECALL A CAR THAT MAY RESULT IN SERIOUS INJURY OR DEATH, AND NOT PULL IT FROM THE ROAD! THE PIECE OF PAPER I RECEIVED WITH THE

Air Bags
Filed Aug 20, 20157,200 milesNJ

CAR NOT DRIVABLE DUE TO UNSAFE AIRBAG THAT MAY CAUSE SERIOUS INJURY OR DEATH IF DEPLOYED. I CONTACTED FORD THEY HAVE NO DATE AS TO WHEN THE CAR CAN BE REPAIRED. ACCORDING TO THE FORD REPRESENTATIVE CHRISTAL CHAKY THE CAR IS SAFE TO DRIVE DESPITE THE FAULTY AIRBAG.

Air Bags
Filed Aug 12, 2015FL

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2014 FORD MUSTANG RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. RECALL # 15V319000. *JB

Air Bags
Filed Aug 12, 2015FL

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 10/19/15. *JB UPDATED 11/02/15.*JB

Air Bags
Filed Aug 12, 2015GA

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/26/15. *J

Air Bags
Filed Aug 10, 2015GA

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 7, 2015NY

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 5, 2015OR

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash1 injured
Filed Aug 5, 20159,500 milesPA

ON 08/02/15, I WAS DRIVING MY 2014 FORD MUSTANG. I WAS STRUCK ON MY PASSENGER SIDE WHILE MAKING A LEFT TURN. AS A RESULT MY AIR BAG DEPLOYED CAUSING A CONCUSSION AND A LACERATION ACROSS MY FOREHEAD REQUIRING MEDICAL ATTENTION AND 23 STITCHES. I ALSO RECEIVED A BRUSH BURN ACROSS MY LEFT FOREARM.

Fuel/Propulsion System
Filed Jul 31, 201536,400 milesFL

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 80 MPH, A FUEL ODOR EMITTED FROM THE AIR VENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A SMOKE TEST WAS PERFORMED AND THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. IN ADDITION, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,400. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jul 31, 20153,100 milesCA

I AM COMPLAINING BECAUSE I RECEIVED A LETTER THAT IF I WAS TO GET INTO ANY CRASH MY DRIVERS SIDE AIRBAG WILL DEPLOY AND SEND OUT METAL PARTICLES THAT WILL SERIOUSLY INJURE ME OR CAUSE MY DEATH. NOT TO MENTION HURTING A PASSENGER. I CALLED FORD AND THEY SAID THE PARTS WON'T BE IN UNTIL THE END OF THE YEAR, POSSIBLY. SO IT COULD BE LONGER. SO EVERYDAY I HAVE TO DRIVE A DEATH TRAP KNOWING IF I GET IN AN ACCIDENT WITHIN THIS TIME I COULD DIE OR BE SERIOUSLY INJURED. I DO NOT LIKE THAT I HAVE TO WAIT AND JUST HOPE NOTHING HAPPENS BEFORE THEY DO SOMETHING ABOUT THIS SITUATION. THEY ARE PUTTING PEOPLE'S LIFE IN DANGER. I JUST SURVIVED CANCER AND I'LL BE [XXX] IF I AM GOING TO DIE BECAUSE OF FORD MOTOR CO. I ASKED THEM ABOUT A LOANER CAR....THEY SAID NO. THEY SAID THE CAR IS OKAY TO DRIVE....WELL NO IT ISN'T....EVERYDAY I WORRY AND AT ANYTIME SOMETHING COULD HAPPEN. I ASKED IF I CAN GET THEM TO DEPLOY THE BAG UNTIL THEY GET THE PART (I WOULD RATHER HAVE NO AIRBAG (LIKE IN THE OLDER DAYS), THEN TO HAVE AN AIRBAG THAT COULD KILL ME). I AM CONSIDERING GOING TO THE NEWS (NOT SURE WHAT THEY WILL DO). I AM SOOOOO VERY UPSET. I JUST BOUGHT THIS MUSTANG IN JAN THIS YEAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility/Wiper
Filed Jul 15, 201532 milesFL

WIPERS ARE VERY NOISY AND HAVE BEEN SINCE DELIVERY OF THE VEHICLE FROM THE DEALER

Structure › Body
Filed Jun 15, 201536,500 milesMA

PAINT IS BUBBLING ON FRONT LIP OF HOOD. THERE IS ALSO A SMALL SPOT ON THE ROOF BUT UNKNOWN IF IT IS RELATED TO THE PROBLEM. HOOD IS MADE OF ALUMINUM AND FORD APPARENTLY KNOWS OF THE PROBLEM SINCE THEY ISSUED A TSB IN 2004 ON THIS VERY SUBJECT. THEY WON'T COVER THE FIX BECAUSE OF MILEAGE BUT THIS HAS NOTHING TO DO WITH MILEAGE. THIS WAS CAUSED BY IRON CONTAMINATION AT THE FACTORY BEFORE THE CAR WAS PAINTED.

Air BagsCrash1 injured
Filed May 28, 201524,353 milesOK

AFTER THE DEPLOYMENT OF AIRBAGS, I SUSTAINED A BURN ON MY WRIST AND ON MY ARM IN WHICH I LOST PART OF A TATTOO

Service Brakes
Filed May 15, 20157,200 milesTX

MY VEHICLE AND THE SUBJECT OF THIS COMPLAINT IS A 2014 FORD MUSTANG GT. THE DATE OF THE INCIDENT IS APPROXIMATE AS IS THE VEHICLE MILEAGE. I WAS TRAVELING NORTHBOUND ON N BROOKS ST. IN BRAZORIA TX. I WAS IN A SCHOOL ZONE AND MY SPEED WAS 25 MPH. I APPROACHED AN INTERSECTION CONTROLLED BY A BLINKING RED LIGHT AND APPLIED MY BRAKES TO BRING MY VEHICLE TO A STOP. MY VEHICLE DID NOT COME TO A COMPLETE STOP BUT CONTINUED ACROSS THE INTERSECTION IN WHAT I CAN DESCRIBE AS A SLOW JERKING MOTION. I TOOK MY VEHICLE TO GULF COAST FORD IN ANGLETON TX ON 5/12/15 AND SPOKE TO THE SERVICE MANAGER. HE DID NOT KNOW WHAT THE PROBLEM COULD BE AND SAID HE WOULD DO SOME FURTHER CHECKING AND CALL ME BACK. HE HAS NOT CONTACTED ME. I PLACED A PHONE CALL TO HIM TODAY 5/15/15 AND WAS TOLD HE HAD A GUEST IN HIS OFFICE AND WOULD RETURN MY CALL. HE HAS NOT RETURNED MY CALL THIS IS THE FIRST TIME AN INCIDENT LIKE THIS HAS HAPPENED. *TR

Power Train
Filed Apr 21, 201511,859 milesFL

I JUST GOT THIS CAR USED TOOK IT IN FOR A NOISE IN THE TRANSMISSION IN 5TH GEAR KNOWING IT IS UNDER WARRANTY THE FORD DEALER STARTED THE WORK ON THE CAR THREE DAYS LATER I WAS TOLD THAT IT WAS ABUSED AND NOT UNDER WARRANTY I WAS TOLD THAT THE OLD OWNER CHANGED THE CLUTCH THAT CAUSED THE DAMAGE I FIND THAT HARD TO BELIEVE THIS CAR IS NOT MODIFIED IN ANY WAS SO WHY THE CLUTCH AND I HAVE READ ALL OF THE 5TH GEAR PROBLEMS LIKE MINE. THEY HAVE TOLD ME THE REPAIR IS 3400. TO FIX AND IF THEY PUT IT BACK TOGETHER IT WILL BE 500 OR 600 I DIDN'T GIVE THEM WRITTEN OR WARBLE PERMISSION TO DO THIS SO I DON'T KNOW HOW I WILL HANDLE IT. THIS IS A ON GOING PROBLEM WITH THIS TRANSMISSION I'M TRYING TO WORK IT OUT WITH THE DEALER BUT I DON'T KNOW HOW IT WILL GO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Feb 19, 20153,000 milesIN

I AM HAVING PROBLEMS WITH THE TRANSMISSION SHIFTING FROM 1-2-3 WHEN COLD. THE TRANSMISSION DOES NOT WANT TO GO INTO 1ST OR 2ND WITHOUT GRINDING AND WILL GRIND AN POP OUT OF 3RD WHEN TRYING TO SHIFT INTO IT SOMETIMES. I HAVE BEEN TO THE FORD DEALER AND WAS TOLD THAT FORD KNOWS ABOUT THE GRINDING ISSUE IN THE MUSTANG BUT WILL DO NOTHING TO FIX IT. I WAS TOLD BY THE FORD SERVICE ADVISOR THAT FORD WAS DOING A FLUID CHANGE TO A HEAVIER TRANS FLUID AND NOW THEY HAVE STOPPED. NOW I AM LEFT WITH A BRAND NEW MUSTANG THAT GRINDS THE GEARS EVERY DAY. *TR

Electrical System
Filed Feb 18, 20157,150 milesFL

THIS IS THE SECOND TIME THIS HAS HAPPENED. UPON STARTING THE CAR, THE MOTOR REVS UNCONTROLLED TO ABOUT 7000 RPMS. I HAVE TO TURN IGNITION OFF TO STOP THE MOTOR FROM DAMAGING ITS SELF. IF MY FOOT WAS TO EVER SLIP OFF THE CLUTCH, WE WOULD RACE UNCONTROLLED IN REVERSE! THE CAR IS ALWAYS PARKED AND STARTED WHILE IN REVERSE. ALMOST AFRAID TO START THIS CAR. *TR

Seat BeltsCrash1 injured
Filed Feb 11, 201525,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE SEAT BELT PRETENSIONER FAILED TO RETRACT CAUSING THE CONTACT TO STRIKE HER NOSE ON THE STEERING WHEEL. THE CONTACT'S NOSE WAS BRUISED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

Engine
Filed Jan 5, 2015500 milesCA

WHEN DOWNSHIFTING IN THE MANUAL TRANSMISSION VERSION OF THIS VEHICLE, THE CAR DOESN'T SLOW DOWN ON ANY DECLINE AND INSTEAD ACCELERATES (WITHOUT TOUCHING THE GAS PEDAL). ALSO, WHILE SLOWING DOWN ON A FLAT ROAD (AT 1,500 TO 1,700RPM) THE CAR ACCELERATES BY ITSELF AND FIGHTS THE BRAKES WHILE IN GEAR. *TR

Electrical System1 injured
Filed Nov 26, 2014500 milesNY

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT MENTIONED THAT THE HEAT THAT EMITTED THROUGH THE VENTS WAS ABOVE NORMAL TEMPERATURE BURNING THE CONTACT RIGHT HAND FINGERS AND WRIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.

Suspension
Filed Nov 18, 2014500 milesTX

SINCE APROX 500 MILES I HAVE NOTICED A VERY CONSISTENT KNOCK KNOCK KNOCK NOISE COMING FROM THE RIGHT SIDE REAR WHEEL AREA. FORD DEALER LOOKED AND HAS SAID ITS A NORMAL OPERATING NOISE FOR THE CAR PER FOR ENGINEERS. I DO NOT AGREE. ITS A KNOCK KNOCK KNOCK AT LOW, PARKING LOT SPEEDS AND CAN BE HEARD DRIVING STRAIGHT OR A LITTLE EASIER TO HEAR WHEN TURNING. THIS IS A NEW CAR THAT HAS NOT BEEN RACED, ABUSED OR MODIFIED AT ALL AND ITS COMPLETELY WRONG FOR THEM TO SAY THIS NOISE IS NORMAL. *TR

Service Brakes
Filed Nov 6, 20142,500 milesCO

WHEN BRAKES WERE APPLIED TO DISENGAGE CRUISE CONTROL, BRAKES ACTED AS IF THEY HAD LOST POWER, AND CRUISE CONTROL FAILED TO DISENGAGE. THIS HAS SUBSEQUENTLY OCCURRED FOUR MORE TIMES, MOST RECENTLY IN EARLY OCTOBER. *TR

Suspension
Filed Nov 6, 201411,982 milesAZ

AS I DRIVE MY CAR OVER BUMPS (SPEED BUMPS, GOING UP OR DOWN IN PARKING GARAGE) THE CAR GRUNTS OR SQUEAKS. I BOUGHT IT BRAND NEW ON MARCH FIRST OF 2014, AND I NOTICED THE PROBLEM NOT TOO LONG AFTER BUYING IT; I ASSUMED IT WAS NORMAL BECAUSE MY PREVIOUS 2007 MUSTANG HAD THE SAME ISSUE. I TOLD SOME FRIENDS WHO SUGGEST I TAKE IT TO FORD. WHEN I WAS DESCRIBING WHAT THE PROBLEM THE SERVICE TECH NEW EXACTLY WHAT IT WAS. THEY HAD A RECALL FOR 2011 TO 2013 MUSTANGS FOR WHAT APPEARS TO BE THE SAME ISSUE. THEY REPAIRED THE LOWER ARM CONTROLS IN THE FRONT. THE ISSUE IS NOW GONE. IT SOUNDS LIKE THE RECALL SHOULD BE EXTENDED TO 2014 MODELS. I HAVE A 2014 FORD MUSTANG 3.7L V6 WITH THE PERFORMANCE PACKAGE. THE FOLLOWING EXCERPT IS WHAT I BELIEVE TO BE IS THE SAME PROBLEM ADDRESSED IN A PREVIOUS RECALL. FORD TSB ARTICLE # 12-8-24 ISSUE SOME 2011-2013 MUSTANGS MAY EXHIBIT A GRUNT/CREAK/CHIRP/SQUEAK NOISE FROM THE FRONT LOWER CONTROL ARM HYDRO BUSHING. THESE NOISES MAY OCCUR OVER LARGE VERTICAL BUMPS LIKE SPEED BUMPS, POT HOLES, ROUGH ROADS, AND DRIVEWAY APPROACHES. *TR

Power Train
Filed Nov 1, 20146,700 milesLA

STOPPED VEHICLE IN PARKING LOT AFTER TRAVELING APPROXIMATELY 10 MILES. PLACED THE CAR IN PARK FOR ABOUT 10 MINUTES, THEN ATTEMPTED TO PUT IN REVERSE. SHIFTER WAS STUCK IN PARK. HAD TO HAVE TOWED TO DEALERSHIP. *TR

Engine
Filed Oct 29, 20144,114 milesPA

UPON ACCELERATION TO PASS A SLOW VEHICLE A STRONG ODOR STARTED TO FILL THE VEHICLE, ALMOST LIKE A PROPANE SMELL. THIS I LATER LEARNED TO BE EXHAUST FUMES, OR I SHOULD NOTE, UNBURNED FUEL PASSING THROUGH THE SYSTEM. THIS IS THE 3RD TIME THIS HAS OCCURRED, AND ONLY DOES THIS UNDER ACCELERATION WHEN PASSING SLOWER VEHICLES OR USING MORE POWER TO ASCEND HILLS OR MOUNTAIN TYPE ROADS. VEHICLE THROWN NO SES CODES. VEHICLE DOES NOT STUTTER OR HESITATED, BUT AS NOTED DOES PRODUCE A FOUL SMELL UNDER HARDER ACCELERATION. *TR

Engine
Filed Oct 9, 20148,042 milesFL

2014 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *SMD THE CONSUMER STATED SHE HEARD A TICKING SOUND, AFTER DRIVING FOR 15 MINUTES. THE DEALER STATED THE ENTIRE LONG BLOCK NEEDED TO BE REPLACED. AFTER THE LONG BLOCK WAS REPLACED, THE ENGINE LIGHT STARTED FLASHING, AND THE ENGINE WAS REVVING HIGHER THAN NORMAL. THE VEHICLE ACCELERATING BY ITSELF IN GEAR AND THERE WERE PRESSURE ISSUES WITH THE BRAKE PEDAL. THE DEALER WAS UNABLE TO REPLICATE THE CONSUMERS CONCERN. THE NEXT TIME THE CONSUMER RETURNED TO THE DEALER, THE IGNITION WAS REPLACED. THE RPM'S CONTINUED TO REV, IDLE WAS VERY ROUGH, EVEN WITH THE AC OFF. THE TICKING NOISE WAS STILL PRESENT, AND THE BRAKE PEDAL WAS HARD TO THE TOUCH. *JB

Service Brakes
Filed Oct 5, 20146,211 milesNM

I HAD A BLOW OUT THE VEHICLE ACCELERATED AND I COULD NOT STOP IT I ENDED UP HITTING A CURB WHICH ACTUALLY STOPPED THE VEHICLE AND THE TIRE ROD WAS BROKE THE STEERING WAS OUT THE SUSPENSION WAS OUT THE COMPLETE BRAKE SYSTEM WAS OUT I WAS THANKFUL THAT MY CHILD TO JUST BE BRUISED BECAUSE THERE WAS A HOLE ON SIDE OF TIRE BIGGER THAN 1/2 DOLLAR. I WAS TOLD THE TIRES WOULD NOT BLOW OUT (AT DEALER SHIP) AND PAID EXTRA WHEN I BOUGHT THE CAR FOR THE PROTECTION. I CALLED FORD CUSTOMER SERVICE REGARDING THE DAMAGE THE VEHICLE OCCURRED JUST BECAUSE OF A BLOW OUT . THE WOMAN WAS EXTREMELY RUDE AND SAID YOU SHOULDN'T HAVE HIT A CURB ANY EXPERIENCE DRIVERS OUT HERE KNOWS IF YOU HIT A CURB IT DOES NOT CAUSE THIS DAMAGE AND I AM THANKFUL FOR MY INSURANCE AS THEY ARE LOOKING INTO THE VEHICLE AS SERIOUS DEFECTS. I WAS TOLD THAT THE DAMAGE TO THIS VEHICLE HAPPENED AT THE TIME OF THIS SO CALLED BLOW OUT AND THAT IS WHY I HAD NO CONTROL OVER THE VEHICLE SO I TRULY BELIEVE THAT WHEN THE DAMAGE OCCURRED TO THE DRIVER SIDE BACK TIRE WAS THE RESULT OF MAYBE A ROD HITTING THE BACK TIRE CAUSING THE BLOW OUT BECAUSE I HAVE DRIVEN A VEHICLE FOR OVER 35 YEARS AND NEVER HAD THIS MUCH DAMAGE NOR THIS MUCH PROBLEM DUE TO A BLOW OUT. NO WARNING LIGHTS APPEARED ON MY VEHICLE UNTIL I GOT STOPPED NOT EVEN LOW PRESSURE TIRE ...WHEN THE STEERING WENT OUT IT FELT LIKE I WAS TRYING TO DRIVE A CAR WITH THE KEYS OFF , THE STEERING WHEEL FROZE.... AT THIS TIME I STILL DO NOT KNOW ALL THE DAMAGE AS THIS WAS JUST VISUAL

Engine and Engine Cooling
Filed Oct 1, 20141,000 milesTN

FROM DAY 1 UNTIL PRESENT WITH 6400 MILES, THIS CAR ON HARD ACCELERATION, BRINGS IN EXHAUST FUMES SO SEVERE THAT THE FUMES WILL MAKE YOU PHYSICALLY SICK AND WILL EVEN SET OFF A CARBON DIOXIDE DETECTOR ( THIS HAPPENS WITH ALL WINDOWS SHUT AND THE AIR ON RECIRCULATE). NORMAL DRIVING, NO PROBLEM IF ENGINE RPMS ARE KEPT BELOW 1500 RPM --- BUT---- DON`T TRY TO GET UP TO SPEED MERGING ON A FREEWAY OR ANY HIGH REVVING SITUATION. FORD DEALER WON`T DO ANYTHING UNTIL IT THROWS A COMPUTER CODE, WHICH IT HAS NOT. FORD CUSTOMER SERVICE IS A JOKE AFTER SPENDING HOURS ON THE PHONE. I THINK I BOUGHT A MODERN YUGO. *TR

Air BagsCrash1 injured
Filed Sep 17, 20143,800 milesGA

THE CAR WAS MAKING A DRY PASS BY AT A DRAG STRIP (NON RACING) WHILE DRIVING THE CAR IGNITION CUT OFF, CAUSING A LOSS OF CONTROL. CAR HIT REAR QUARTER PANEL AND THEN HIT THE FRONT TIRE AND SUSPENSION RIPPING THE FRONT BUMPER OFF. DRIVER WAS INJURED BUT NOT BAD. HAD CAR TOWED TO A FORD DEALER, WHERE WE WERE TOLD WE WOULD HAVE TO PAY $4,000 TO HAVE A FORD REPRESENATIVE LOOK AT, TO DETERMINE CAUSE FOR THE CAR TO SHUT OFF AND AIR BAGS NOT DEPLOY. *TR

Engine
Filed Sep 5, 201416,000 milesTX

THERE IS SMALL JOLT IN THE VEHICLE WHILE DRIVING. THE MOTOR THEN PRESSES AGAINST THE UNDERPINNINGS AND BOTTOM MOTOR GUARDS. THIS IS THE SECOND TIME THIS INCIDENT HAS OCCURRED. *TR

Equipment
Filed Jul 8, 2014DC

CPSC: X1450985A. 2014 FORD MUSTANG. CONSUMER STATED THE CAR HAVE BEEN GIVING HER MULTIPLE PROBLEMS SINCE SHE BOUGHT IT. *LN THE CONSUMER STATED THE BLUETOOTH WAS NO-FUNCTIONAL WHEN THE AC WAS ON, THE BLOWER INTERFERED WITH THE MICROPHONE, CAUSING THE PEOPLE SHE CALLED, NOT TO BE ABLE TO HEAR HER. THE DEALER STATED IT WAS A CHARACTERISTIC OF THE VEHICLE. THE SPEAKERS IN THE DRIVER DOOR WERE NOT SECURED PROPERLY, WHICH CAUSED THEM TO RATTLE.

Service Brakes
Filed May 30, 2014500 milesCA

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ENGAGING THE BRAKES, THE VEHICLE FAILED RESPOND QUICKLY TO THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 3,500.

Structure › Body
Filed May 8, 2014200 milesOH

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WATER ENTERED THE FRONT DRIVER'S SIDE OF THE VEHICLE DURING RAINY WEATHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Air BagsCrash1 injured
Filed Apr 23, 201413,510 milesTX

I WAS T BONED IN THE PASSENGER DOOR THE KID THAT HIT WAS PROBABLY TRAVELING AT ABOUT 55 .. Y CAR WAS TOTALED AND NOT ONE AIR BAG DEPLOYED . THE LIGHT IS ON LIKE THEY DID BUT NOT ONE CAME OUT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Mustang → · Every Mustang year → · How the figures are calculated →