Page 6 of 8 · complaints 251–300 of 359

2014 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Mar 29, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 28, 2016PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 05/10/16*LJ UPDATED 05/16/16.*JB

Air Bags
Filed Mar 28, 2016AZ

TAKATA RECALL: HOW CAN I GET THE BAG TURNED OFF UNTIL THE RECALL CAN BE PREFORM. HAVING THIS POTENTIAL BOMB IN MY FACE IS NOT SAFE.

Structure › Body
Filed Mar 15, 201615,500 milesTX

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. AFTER EVERY RAIN, THE CONTACT NOTICED THAT THE DASHBOARD WAS LEAKING WATER THAT TRAVELED TO THE PASSENGER SIDE FLOORBOARD. THE WATER CREATED MOLD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. THE VIN WAS NOT PROVIDED.

Air Bags
Filed Mar 10, 2016FL

TAKATA RECALL ///PAINT PEELING AND BULBING

Air Bags
Filed Mar 9, 2016MO

RECALL METAL FRAGMENTS IN AIR BAGS PARTS AFTER A YEAR ARE STILL NOT AVAILABLE CUSTOMER LIFES ARE IN DANGER DO TO SUCH HAZARDOUS SAFETY

Air Bags
Filed Mar 7, 2016ID

TAKATA RECALL - IT HAS BEEN ALMOST A YEAR SINCE THE RECALL WAS ISSUED. THEY ISSUED INTERIM REPAIR FOR OLDER VEHICLES BUT NOT MINE. I DON'T ESPECIALLY FEEL SAFE DRIVING THIS VEHICLE AND FORD CAN'T REPAIR BECAUSE OF A PARTS ISSUE. FORD SHOULD GIVE EVERYONE AN INTERIM REPAIR. CAN'T YOU AUTHORIZED FORD TO TURN OFF THE AIRBAG UNTIL IT IS REPAIRED? THE COMMENT ABOUT HIGH HUMIDITY IS NOT FAIR. SOMEONE COULD RUN INTO ME AND THE DEVICE THAT IS SUPPOSED TO SAVE ME IS GOING TO KILL ME. PLEASE CONTACT FORD AND GET THEM MOVING ON THIS RECALL. MY CAR IS USELESS, I CAN'T TRADE IT IN EITHER BECAUSE OF THE RECALL. AND I CAN'T MAKE AN APPOINTMENT TO GET IT FIXED!!

Air BagsCrashFire1 injured
Filed Feb 28, 2016NY

TAKATA RECALL OR ANY DEFECTIVE AIRBAG ISSUES. I RENTED A CAR FROM A SMALL INDEPENDENT CAR RENTAL AGENCY NEAR A MAJOR AIRPORT IN THE USA. I WAS IN SLOW MOVING TRAFFIC ON A HIGHWAY AND HAD TO BRAKE HARD FOR TRAFFIC WHICH HAD STOPPED. I COLLIDED WITH NOTHING. THE AIRBAG DEPLOYED, EXPLODED AND SHATTERED AS IT DEPLOYED, BURST INTO FLAMES AND A PIECE OF THE AIRBAG LANDED ON MY ARM BURNING ME AND LEAVING A SCAR. THE DETONATOR O THE STEERING REMAINED IN FLAMES FOR SEVERAL MINUTES SMELLING OF GUNPOWDER. RESEARCHING THIS CAR RENTAL COMPANY ONLINE LATER, THERE APPEARS TO BE A PATTERN - CARS RENTED FROM THIS COMPANY AT VERY LOW RATES WHICH ARE CLAIMED TO BE DAMAGED WHEN RETURNED AND THEN BILLING THE CAR RENTER'S INSURANCE COMPANY AND USING A REPAIR SHOP THAT SEEMS TO BE DIRECTLY RELATED TO THE OWNER OF THE CAR RENTAL COMPANY.ALSO, THE CLAIMS COMPANY THE CAR RENTAL USES SEEMS VERY INVOLVED IN THIS POTENTIAL SIDE INDUSTRY AS WELL. BECAUSE THEIR RENTAL RATES ARE SO LOW, THIS HAS MADE ME SUSPICIOUS. THE CARS THEY RENT OUT ARE NOT NEW. I HAVE THE VPN NUMBER THAT WAS SUPPLIED TO THE BODY SHOP FOR THE REPAIR BUT HAVE CONCERNS THE VPN MAY NOT BE CORRECT EITHER. WHAT I DO HAVE IS A PIECE OF FABRIC FROM THE AIRBAG. I WAS HOPING TO BE ABLE TO IDENTIFY THE AIRBAG THAT BURNED ME AND BE SURE THAT IT IS NOT EITHER A TAKATA AIRBAG OR SOME GENERIC BRAND X AIRBAG THAT WOULD NEVER HAVE BEEN IN THIS MODEL CAR. I WILL ATTACH A PHOTO OF THE FABRIC. IF THERE IS SOMEONE I COULD SEND A SAMPLE OF THE FABRIC TO, I

Air Bags
Filed Feb 25, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 19, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 17, 201623,000 milesFL

TAKATA RECALL. I PURCHASED THIS CAR USED APPROX A YEAR AGO. I RECEIVED A RECALL LETTER FROM FORD JULY 2015. THERE IS STILL NO PLACE THAT CAN MAKE THESE REPAIRS DUE TO NOT HAVING THE PARTS. I FOUND OUT YESTERDAY THAT THESE CARS WITH THIS RECALL WERE NOT TO BE RESOLD. I WENT TO CHECK ABOUT TRADING MY CAR IN JUST TO UPGRADE TO A NEWER YEAR WHEN I WAS INFORMED THAT THE CARS CANNOT BE RESOLD. THE TRADE VALUE WAS A JOKE AND I DO BELIEVE THAT THE RECALL HAS ALOT TO DO WITH THAT. I AM VERY UPSET THAT I AM DRIVING A CAR WITH MY CHILD IN IT THAT HAS THIS AIRBAG ISSUE. I CALLED THE NUMBER ON THE LETTER WHEN I RECEIVED IT AND WAS TOLD IT WAS NOTHING TO WORRY ABOUT AND THAT WHEN THE PARTS WERE AVAILABLE I WOULD BE INFORMED. WELL STILL NOTHING HAS BEEN DONE AND I KEEP GETTING TOLD THERE AREN'T ANY PARTS YET. SO WHAT DO I DO I PURCHASED A 28000.00 CAR THAT IS WORTH NOTHING FOR A TRADE AND IT IS NOT SAFE TO DRIVE. I FEEL LIKE THE DEALERSHIP I PURCHASED FROM SHOULD DO SOMETHING FOR ME AND FORD SHOULD REPLACE ALL THESE DEFECTIVE VEHICLES. I AM JUST SO UPSET OVER THIS. WHAT CAN I DO NEXT? VEHICLE VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Feb 12, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 6, 201610,200 milesVA

TAKATA RECALL FORD MOTOR SENT ME A RECALL NOTICE DATED JULY 2015. SEVEN MONTHS HAVE PASSED AND FORD HAS DONE NOTHING. THERE IS NO PART NUMBER FOR THE REPLACEMENT. REPEATED CHECKS HAVE BEEN MADE BY ME WITH KOONS FORD OF STERLING, VA. KOONS SERVICE MGR AND PARTS MGR SAY THEY HAVE NO INFORMATION FROM FORD ON THIS RECALL. FORD NEEDS A KICK IN THIS [XXX[ AS THEY HAVE DONE NOTHING. THIS RECALL IS A JOKE. A FED UP MUSTANG OWNER. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Feb 4, 2016OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 1, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 1, 2016FL

TL* TAKATA RECALL- THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB

Air Bags
Filed Jan 31, 2016TN

NOTIFIED OF RECALL 15V-319 BY FORD IN JULY 2015. RECALL LETTER SAID FORD WOULD NOTIFY ME WHEN PARTS ARE AVAILABLE. IT'S NOW JANUARY 2016 AND NOTIFICATION HAS YET TO BE MADE ON THIS SAFETY RECALL.

Air Bags
Filed Jan 27, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 26, 2016IA

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ UPDATED 04/05/16.*JB

Air Bags
Filed Jan 25, 2016FL

TAKATA RECALL. I HAVE RECEIVED A RECALL NOTICE 8 MONTHS AGO BUT FORD KEEPS TELLING ME NO PARTS ARE AVAILABLE AND TO JUST DROVE CAREFULLY ! THEY SOLD ME THIS CAR AND WILL NOT TRY TO HELP ME WITH THIS SERIOUS PROBLEM. THEY WILL NOT EVEN GIVE ME A FAIR TRADE IN PRICE FOR THIS$40000 VEHICLE . I LIVE IN SOUTH FLORIDA A DANGEROUS DRIVING AREA WHEN WILL THIS PROBLEM BE RESOLVED. I AM VERY SCARED TO DRIVE MY CAR ! CAN YOU ALL HELP? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jan 21, 2016TX

TAKATA RECALL - I AM CURRENTLY IMPORTING MY VEHICLE INTO THE US, AND AS SUCH NEED TO REGISTER IT IN THE STATE OF TEXAS. I SPOKE TO SOMEONE VIA THE NHTSA HOTLINE, AND SHE INSTRUCTED ME THAT IN ORDER TO REGISTER MY CAR WITH AN OPEN RECALL IN THE STATE OF TEXAS I WILL NEED TO FIRST FILE A COMPLAINT HERE. THE STATUS OF MY RECALL IS CURRENTLY SHOWING AS "12- RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. " SO THE RECALL CANNOT BE COMPLETED AS PARTS ARE NOT YET AVAILABLE. I NEED CONFIRMATION THAT YES MY VEHICLE CAN BE REGISTERED IN TEXAS WITH NO PROBLEMS. THANK YOU. *TR

Air Bags
Filed Jan 15, 2016TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

Air Bags
Filed Jan 10, 2016MO

IT HAS BEEN 6 MONTHS SINCE THE TAKATA AIR BAG RECALL ON MY CAR. THIS CAR HAS BEEN RENDERED USELESS SINCE THE RISK OF DRIVING THIS IS DEATH. WHY DOES THE NTSHA NOT HOLD FORD OR TAKATA RESPONSIBLE FOR THIS? WHY HAS THE GOVERNMENT AGENY HAVE NO TEETH? FORD NOR NTSHA HAS TAKEN ANY INITIATIVE IN GETTING A RESOLUTION FOR THIS. LOOKS LIKE NO SOLUTION IN SIGHT!!!!! I GUESS IT IS CHEAPER TO PAY OFF LAW SUITS THAN FIXING THE OUTSTANDING RECALLS.

Air Bags
Filed Jan 5, 2016LA

TAKATA RECALL IT'S BEEN SIX MONTHS SINCE I RECEIVED A SAFETY RECALL NOTICE FROM FORD REGARDING NHTSA RECALL 15V-319, AND I AM STILL WAITING ON THE REPAIRS. MY LOCAL DEALER TELLS ME THEY HAVE RECEIVED NO PARTS FROM THE MANUFACTURER AND HAVE COMPLETED ZERO SERVICE APPOINTMENTS RELATED TO THIS RECALL. THIS IS DESPITE THE FACT THAT I LIVE IN A SOUTHERN GULF COAST STATE, WHICH SHOULD MAKE MY VEHICLE A PRIORITY. IN THE RECALL NOTICE, FORD PLEDGED TO PROVIDE "THE HIGHEST LEVEL OF SERVICE AND SUPPORT." INSTEAD, THEY'VE PROVIDED NO SERVICE AND NO SUPPORT. I'M FORTUNATE THAT I'VE NEVER HAD MY AIRBAG DEPLOY, BUT I'M FRUSTRATED BY THE APPARENT LACK OF ANY FURTHER COMMITMENT FROM FORD TO FIX THIS PROBLEM.

Air Bags
Filed Jan 5, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 4, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 29, 2015CA

TL* TAKATA RECALL.THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 28, 2015TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

Air Bags
Filed Dec 28, 2015CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 26, 201521,050 milesFL

TAKATA RECALL. MY COMPLAINT CENTERS AROUND THE FACT THAT FORD IS DRAGGING ITS FEET ABOUT HONORING THE RECALL. FORD HAS PUT US IN A CATCH-22 SITUATION. WE ARE RISKING OUR LIVES EVERY DAY BY DRIVING THIS DEFECTIVE AND DANGEROUS CAR AND WE CAN'T BUY A NEW CAR BECAUSE DEALERS WON'T TAKE IT IN TRADE. TODAY I VISITED BRANDON FORD, ONE OF THE LARGEST FORD DEALERS IN THE US. I TRIED TO TRADE OUR MUSTANG IN ON A NEW ONE AND THEY WOULDN'T EVEN TALK TO ME. THEY WOULD BE GLAD TO SELL ME A NEW CAR, BUT REFUSED TO TAKE THE TRADE BECAUSE THE RECALL RENDERS IT WORTHLESS. THE SALES GUY SAID THEY CANNOT RESELL THE CAR AND WOULD SEND IT TO THE AUCTION FOR PENNIES ON THE DOLLAR. HE ALSO SAID THAT FORD HAS NO PLANS TO MAKE THE REPAIRS AND THAT ANY DEALER THAT SAYS THEY HAVE A REPAIR SCHEDULE IS LYING. I BESEECH THE NHTSA TO FORCE FORD TO MAKE THE REPAIRS ON OUR CAR NOW OR ELSE DEMAND THAT THEIR DEALERS GIVE US WHAT THE TRUE, FAIR MARKET VALUE WOULD BE IF THE CAR HAD NOT BEEN RECALLED. FORD MOTOR COMPANY SHOULD NOT BE PERMITTED BY THE FEDERAL GOVERNMENT TO "PLAY" ITS CUSTOMERS AND ENDANGER THEIR LIVES. THANK YOU.

Air BagsCrash1 injured
Filed Dec 22, 201519,000 milesCA

TAKATA RECALL : I GOT IN A SMALL ACCIDENT AND THE AIRBAG DEPLOYED AND IT CAUSED ME TO RECEIVE A LACERATION AND FRACTURE ON MY NOSE. MY CAR WAS IN MOTION IN A PARKING LOT

Air Bags
Filed Dec 21, 2015FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND THE DEALER WAS UNABLE TO SUPPLY THE PART FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER INDICATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID APRIL OF 2016. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 21, 201523,000 milesCO

"TAKATA RECALL". FORD REFUSES TO FIX, REPLACE OR BUY-BACK MY 2014 MUSTANG AFTER 6 MONTHS OF MAKING PAYMENTS AND BEING UNABLE TO USE THE VEHICLE FOR ITS INTENDED PURPOSES. IN A CONVERSATION WITH THE DEALER, THEY SAID TO CALL FORD AND I DID TODAY ONLY TO BE TOLD, IN SPITE OF FEDERAL LAW. THEY WON'T HELP. CAN YOU?

Air Bags
Filed Dec 19, 2015GA

TAKATA RECALL NOTICE RECEIVED JULY 2015.

Air Bags
Filed Dec 9, 2015NY

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Dec 8, 2015NY

TAKATA INFLATORS WAS NOTIFIED BY FORD IN JULY OF 2015 THAT CAR WAS TO BE RECALLED WHEN I CONTACTED FORD YESTERDAY, THEY SAID THEY DON'T KNOW WHEN THEY WILL FIX THE CAR...MAYBE IN JULY OF 2016 THIS IS DANGEROUS AND UNACCEPTABLE WHAT IS BEING DONE TO PROTECT ME AND GETTING THIS RECALL DONE?

Air Bags
Filed Dec 8, 201524,000 milesMD

TAKATA RECALL - THE DEALER HAS NO PARTS TO FIX MY CAR. THE RECALL HAS BEEN IN EFFECT FOR OVER A YEAR NOW. THIS IS A KNOWN ISSUE THAT CAN KILL SOMEONE IF THE AIR BAGS INFLATE. IF I CANNOT GET MY CAR REPAIRED THEN WHY CAN'T THE DEALERSHIP BE FORCED TO REPLACE IT OR BUY IT BACK? WHAT IS MY RECOURSE? THE U.S. GOVERMENT COLLECTED MILLIONS IN FINES FROM TAKATA. WHERE IS THE JUSTICE FOR THE CONSUMER?

Air BagsCrash
Filed Dec 5, 201540,000 milesCA

I WAS IN A CAR WRECK RECENTLY AND MY 2014 FORD MUSTANG WAS TOTALED AND MY AIRBAGS DID NOT GO OFF. I COULD HAVE BEEN SERIOUSLY INJURED CONCIDERING WHAT HAPPENED WITH MY CAR.

Air Bags
Filed Dec 1, 2015MT

AN UNREASONABLE AMOUNT OF TIME HAS PASSED SINCE THE NOTICE OF THE TAKATA AIRBAG RECALL (15S21). I FEEL UNSAFE DRIVING MY MUSTANG KNOWING THAT POSSIBLE SHRAPNEL CAN STRIKE ME IN THE EVENT THE AIR BAG IS DEPLOYED, POSSIBLY CAUSING INJURY OR DEATH! I DO WISH THAT FORD WOULD STOP WAITING FOR A FULL INVENTORY OF REPLACEMENTS PARTS AND START REPLACING WHAT THEY CAN AS PARTS BECOME AVAILABLE. THIS IS A SERIOUS ISSUE WHICH I FEEL FORD IS NOT TREATING VERY SERIOUSLY. THEY ARE DOING NOTHING TO MAKE THEIR CUSTOMERS SAFE IN THE MEANTIME.

Air Bags
Filed Dec 1, 2015NY

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Nov 30, 2015CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 30, 2015FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 16, 2015TN

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT THE AIR BAG LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/20/16 LN UPDATED 02/05/16*LJ UPDATED 02/16/16*JB *CN

Air Bags
Filed Nov 16, 2015CA

TAKATA RECALL: TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 13, 2015MD

I RECEIVED A LETTER DETAILING "SAFETY RECALL NOTICE 15S21 / NHTSA RECALL 15V-319" IN JULY 2015. THE LETTER STATED THAT I WOULD BE RECEIVING ANOTHER LETTER/NOTICE, WHEN PARTS ARE AVAILABLE TO FIX THE PROBLEM. TO DATE 11/13/15 I HAVE RECEIVED NOTHING FROM FORD AND HAVE CALLED FMC NA SEVERAL TIMES , WITH NO RESULTS. THIS IS B.S AND MAY PREVENT ME FROM PURCHASING ANOTHER FORD PRODUCT. I GUESS THAT SOMEONE HAS TO BE INJURED AND THEN SUE FORD BEFORE THEY DECIDE TO DO ANYTHING ABOUT THIS ISSUE.

Air Bags
Filed Nov 9, 20155,400 milesFL

FORD DEALER WILL NOT TRADE CAR IN FOR 2016 FORD MUSTANG BECAUSE OF THE AIR BAG RECALL PARTS .. THE DEALER SAYS THAT THE CAR IS 5000.00 TO 6000.00 OFF OF THE WHOLESALE PRICE BECAUSE OF THE RECALL..HE ALSO STATED THAT HE HAS 50. OR MORE CAR IN THE BACK THAT HE CANT SALE DUE TO THE SAFETY RECALL .. WHY DO I HAVE TO SUFFER THIS BECAUSE OF FORDS RECALL.??? I HAVE TO DRIVE A CAR WITH 5500 MILES ON IT THAT COULD KILL ME AND CANT TRADE UP TO GET A SAFE CAR

Air Bags
Filed Nov 6, 2015GA

ON JULY 27, 2015, WE RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY THAT OUR VEHICLE HAS A RECALL REGARDING THE FRONT DRIVER SIDE AIRBAG WHICH COULD RUPTURE AND LEAD TO SERIOUS INJURY OR DEATH. IT STATES WE WILL GET A LETTER WHEN THE REPLACEMENT PARTS ARE AVAILABLE. WE HAVE BEEN WAITING FOR SEVERAL MONTHS AND HAVE CALLED THE DEALER SEVERAL TIMES TO FIND OUT WHY THEY ARE NOT FIXING THIS IN A TIMELY FASHION. WE CALLED ON 7-28-15, 10-3-15 AND 11-4-15 AS WELL AS E-MAILED THE CORPORATE OFFICE TO TRY AND GET ANSWERS. WE DON'T FEEL SAFE DRIVING OUR CAR AND WANT THEM TO BUY IT BACK AT WHAT WE OWE ON IT SINCE THEY ARE NOT WORKING AT GETTING IT FIXED IN A TIMELY MANNER.

Air Bags
Filed Nov 3, 2015FL

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 27, 2015NY

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 26, 2015OH

THE CAR CONTAINS A DEFECTIVE TAKATA AIR BAG, FOR WHICH A RECALL HAS BEEN ISSUED. SEVERAL MONTHS AGO I RECEIVED A LETTER FROM FORD STATING THE AIRBAG MUST BE REPLACED. I CONTACTED THE FORD DEALER WHERE I PURCHASED THE CAR, AND THEY TOLD ME THEY HAD NO IDEA WHEN THE AIRBAG COULD BE REPLACED. I ASKED IF THEY WOULD GIVE ME A SPECIAL DEAL IN TRADING UP TO A 2015 MUSTANG THAT DOESN'T HAVE THE AIRBAG PROBLEM. THEY SAID NO. I ALSO CONTACTED FORD HQ WHO INDICATED I BASICALLY HAVE TWO OPTIONS AT THIS TIME: NOT DRIVING THE CAR (WHICH HAS ONLY 3100 MILES ON IT) OR DRIVE IT AT THE RISK OF BEING KILLED IF THE AIR BAG EXPLODES. DO I HAVE ANY OTHER RECOURSE?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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