2014 Ford Mustang complaints

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE CONTACT WAS ABLE TO PUSH THE STEERING WHEEL BACK IN AND DROVE VERY SLOWLY TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22279956. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

I HAVE BEEN TRYING FOR THREE MONTHS TO GET MY LOCAL FORD DEALERSHIP (FREEDOM FORD OF MORGANTOWN) TO COOPERATE WITH ME TO GET THIS SAFETY RECALL DONE. IT'S APPARENT THEY WOULD RATHER MAKE MONEY INSTEAD OF FIXING RECALLS. MY VEHICLE DOES NOT SEE RAIN OR SNOW.

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRAFFIC SIGN. DURING THE CRASH, THE FRONT DRIVER SEAT AIRBAG DEPLOYED BUT DID NOT INFLATE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN MARCH OF 2019, THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE PASSENGER AIR BAG. HUTCH FORD (213 S MAYO TRAIL, PAINTSVILLE, KY 41240, (606) 789-5303) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

TAKARA RECALL MY DAUGHTER WAS DRIVING ON A CITY STREET AND ALL OF A SUDDEN FRONT AND SIDE DRIVER SIDE AIRBAGS DEPLOYED SPONTANEOUSLY AND EXPLODED CAUSING HER BURNS AND LACERATIONS. ALSO CAUSED BRUISING AND PAIN ON HER SHOULDER,PAIN IN NECK LOWERBACK AND RIBCAGE AREA. THIS CAUSED HER TO REAR END ANOTHER VEHICLE. THE BATTERY COMPLETELY DIED AFTER AND NEEDED TO BE JUMP STARTED BY TOW COMPANY. THEY ALSO COULDN'T GET THE TRUNK TO OPEN. I HAVE A CLAIM WITH FORD AND THEY DID ASK ME AT MY COST TO DELIVER CAR TO DEALERSHIP SO THEY COULD RETRIEVE THE RCM BUT MY INSURANCE WILL NOT ALLOW THE VEHICLE TO BE REMOVED. I DID CONTACT MY PRODUCT CLAIM REP AND NOW I AM BEING COMPLETELY IGNORED. THIS IS A VERY DANGEROUS DEFECT THAT NEEDS TO BE INVESTIGATED. THANK YOU.

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED HIS DAUGHTER WAS DRIVING AT 45 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE ENTIRE DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE MOVED FORWARD, CAUSING A SECOND VEHICLE TO CRASH THE FRONT OF THE VEHICLE. THE DRIVERS SIDE AIR BAG DELAYED IN DEPLOYING. THE DRIVER HAD ALREADY EXITED THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE DRIVERS HEAD HIT THE STEERING WHEEL AND NEEDED MEDICAL ATTENTION. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE REQUESTED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE CONTACT CALLED A LOCAL DEALER (FAIRWAY FORD LOCATED AT 2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) AND WAS MADE AWARE OF FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS COMPLETED 2 YEARS AGO AT THE SAME LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 26,000. *BF*JB

WHEN I WASH THE CAR WATER GO IN TO THE FIRE WALL BEHIND THE DOORS DOESN'T DRAIN OR WHEN IT RAINS ITS THE SAME PROBLEM, WATER INSIDE THE FIRE WALL BEHIND THE DOORS I TOOK THE CAR TO MY DEALER WHERE I BOUGHT IT AND THE SAY THERE ITS NOTHING THEY CAN DO

MY 2014 MUSTANG BEGAN STALLING OUT FROM A STOPPED POSITION IT HAPPENED 4 TIMES IN 2 DAYS ON MAJOR HIGHWAYS. 6/13/2019. IT WAS DRIVEN TO KINDLE FORD IN CAPE MAY COURT HOUSE, NJ. THEY CLAIMED THEY COULD NOT FIND A "CODE" TO FIX ANYTHING. CHARGED $136.00 FOR NOTHING. I PICKED MY VEHICLE UP ON 6/14. STILL STALLED FROM A STOPPED POSITION. ON 6/18 THE VEHICLE COMPLETELY SHUT OFF 7 TIMES WITHIN A 4 BLOCK RADIUS. I WAS STUCK ON HIGHWAY AND WAS HELPED TO PUSH INTO AN EMPTY LOT. TOWED BACK TO KINDLE FOR NOW THE ENGINE WAS ON AND THEY SAY IT IS THE THROTTLE BODY ASSEMBLY. ANOTHER $387.00 COST.

TRANSMISSION WENT OUT WHILE DRIVING ON HIGHWAY. HAD TO BE REPLACED AT A COST OF $2600.00. ALSO SPENT SEVERAL HUNDRED DOLLARS ON DIAGNOSIS AND CAR RENTAL.

RUST ON HOOD, ALREADY DOCUMENTED AT FRIENDSHIP FORD IN LENOIR, NC. THIS CAR IS TAKEN CARE OF VERY WELL WITH REGULAR WASHING AND WAXING, WE WERE ALMOST SICK TO OUR STOMACH TO FIND RUST WITH SO FEW MILES AND ON AN ALUMINUM HOOD AT THAT. WE WERE REALLY SHOCKED WHEN WE WERE TOLD IT WAS NOT COVERED BECAUSE IT WAS NOT PERFORATED. I HAVE SPOKEN TO SEVERAL PEOPLE IN THE FIELD AND THEY SAY THEY HAVE NEVER SEEN ALUMINUM PERFORATE DUE TO RUST. I HOPE FORD MOTOR CO. WILL DO THE RIGHT THING AND FIX THESE PROBLEMS THAT THEY ALREADY KNOW EXIST. MY SELF AND MANY OTHER LOYAL CUSTOMERS ARE LEFT WITH A DEFLATED FEELING TOWARD A COMPANY WE ONCE ADMIRED THE WORKMANSHIP OF AND WHERE QUALITY WAS ALWAYS JOB 1. THANK YOU FOR HEARING MY CONCERNS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION. VEHICLE ONLY HAS 38,000 MILES ON IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014, (650)-288-1477) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONDONBERRY FORD (33 NASHUA RD, LONDONDERRY, NH 03053, (603) 434-4141) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE BOLT ON OUR 2014 MUSTANG'S STEERING COLUMN (INSIDE BY THE FIRE WALL) CAME LOOSE AND FELL OUT CAUSING THE STEERING WHEEL TO SPIN FREELY. FORTUNATELY THIS HAPPENED IN A PARKING LOT WHERE THE CAR COULD COAST INTO A PARKING SPACE AND NOT AT HIGHWAY SPEEDS. THE CAR WAS TOWED TO THE LOCAL FORD DEALER WHERE THEY ARE REPLACING THE BOLT.

TAKATA RECALL I HAVE RECEIVED NUMEROUS RECALL NOTICES FOR THIS VEHICLE, BUT I HAVEN'T OWNED OR LEASED THIS VEHICLE FOR 5 YEARS. I CALLED FORD MOTOR COMPANY TO REQUEST THAT THEY REDIRECT THE RECALL NOTICE TO THE CURRENT OWNER BUT THEY SAID THEY WERE UNABLE TO DO SO. PART OF THE EXCUSE I WAS GIVEN WAS THAT FORD DOESN'T SEND OUT THE NOTICES, THEY SUBCONTRACT THIS TO ANOTHER ENTITY. I DON'T KNOW WHO THE CURRENT OWNER IS. I WAS THE ORIGINAL LESSEE OF THE VEHICLE WHEN I WAS AN EMPLOYEE OF FORD MOTOR COMPANY AND THIS WAS PART OF THE MANAGEMENT LEASE VEHICLE PROGRAM. ALL REGISTRATION OF THE VEHICLE WAS HANDLED BY THEM, FOR THIS AND ALL THE OTHER VEHICLES THAT I LEASED FROM THEM AS PART OF THIS PROGRAM. THIS VEHICLE WAS RETURNED TO FORD AT THE END OF THE LEASE AND THEY THEN DISPOSITIONED IT, EITHER THROUGH RESALE OR OTHER RESULT. MY COMPLAINT IS THAT FORD KNOWINGLY IS NOT INFORMING THE CORRECT OWNER/LESSEE OF THIS VEHICLE OF THE CURRENT TAKATA RECALLS. I REGRET THAT I HAVE TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY, AS A FORMER EMPLOYEE WHO RESPECTS THE COMPANY AND ITS PRODUCTS, BUT MY INTENT IS TO ENSURE THAT THE CURRENT OWNER OF THE VEHICLE IS NOTIFIED AS SOON AS POSSIBLE GIVEN THE SEVERITY OF THE ISSUE. NOTE: THE CARD THAT I RECEIVED WITH NOTICE OF THIS RECALL SAYS "DON'T PRESS YOUR LUCK!"

TAKATA RECALL. WAITING SEVERAL MONTHS FOR REPLACEMENT PARTS

19S01 RECALL. I CAN NOT GET MY CAR REPAIRED IN A REASONABLE TIME.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL

WHILE DRIVING ON A HIGHWAY OR CITY STREET I HAVE MY SEAT WARMER ON IN MY DRIVERS SEAT AFTER A SHORT PERIOD, THE BACK OF MY SEAT GETS SO HOT THAT I CAN'T LEAN AGAINST IT. IT GOT SO HOT THAT IT BURNT THE MIDDLE OF MY SEAT. THE BURN MARK IS ABOUT THE SIZE OF A DIME.I HAVE HEARD THAT SOME CADILLAC'S HAVE CAUGHT FIRE DUE TO SEAT WARMERS.. ...*BF... *TR

WATER CLOGGED UNDER THE DRIVER'S SEAT OF FORD MUSTANG 2014 CONVERTIBLE. THE VEHICLE WAS STATIONARY PARKED IN FRONT OF HOME ALONG THE CURB FOR 15-20 DAYS AND ITS RAINY SEASON IN CALIFORNIA. A PUDDLE IS FORMED ON THE LEFT SIDE UNDER THE DRIVER'S SEAT. CAR WAS PARKED DOWNHILL SO WATER ACCUMULATED IN THE FRONT. IT'S BECAUSE OF THE WATER WHICH GETS ACCUMULATED OVERTIME IN THE LEFT/DRIVER DOOR IN SOME MODELS OF MUSTANG. OVERTIME, IT CROSSES THRESHOLD AND STARTS LEAKING INSIDE THE VEHICLE. IDEALLY, WATER SHOULD BE DRAINED AUTOMATICALLY. BUT TO REMOVE WATER FROM DOOR YOU HAVE TO REMOVE THE BLACK PLUG AT BOTTOM OF THE DOOR. AND NO WAY TO REMOVE WATER FROM INSIDE OF THE CAR. IT POTENTIALLY CAUSES SERIOUS DAMAGE TO INTERNALS OF CAR AND MOLDS. THERE HAVE BEEN NUMEROUS PEOPLE FACING THIS ISSUE AND ITS COMMON IN SOME MUSTANGS. IT'S CLEARLY A MANUFACTURING DEFECT AND VEHICLES SHOULD BE RECALLED. HTTPS://MUSTANGFORUMS.COM/FORUM/3-7L-V6-TECHNICAL-DISCUSSIONS/696287-WATER-SLOSHING-AROUND-INSIDE-DRIVER-S-DOOR.HTML

RECALL ON DRIVERS SIDE AIR BAG. IS MY CAR AFFECTED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE ENGINE HAS DEVELOPED A 'TYPE-WRITER' TICK SOUND

TAMARA RECALL, THE TRACTION LIGHT COME ON AND OFF THE POWER STEERING FAILURE LIGHT COME ON AND MAKES A SCREECHING NOISE, AND THE POWER STEERING GETS EXTREMELY STIFF IN TURNS LIKE IT'S ABOUT TO LOCK UP. THE CAR ONLY HAS 44,000 MILES. ALL THIS HAPPENED WHILE ON A CITY STREET WHEN TURNING. IT'S THE ELECTRIC POWER STEERING/ RACK AND PINION. THERE ARE A LOT OF POST ON YOUTUBE AS WELL.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 40 MPH, THE STEERING WHEEL INADVERTENTLY MANEUVERED TO THE RIGHT AND LEFT. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE STRAIGHT AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM PACK'S FIVE STAR FORD LEWISVILLE (1144 N STEMMONS FWY, LEWISVILLE, TX 75067, (469) 470-4900) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.

I PURCHASED A CAR A MONTH AGO, RIGHT AFTER I FILLED ALL PAPERWORK OUT AND WAS TO TAKE DELIVERY THE AIRBAG LIGHT WENT OFF. THEY SENT CAR TO A FORD DEALER 2 WEEKS LATER AND SAID THE PART NEEDED IS ON BACKORDER UNTIL 12/14. (I AM MAKING PAYMENTS AND INSURANCE ON CAR) THEY GAVE ME A PART NUMBER OF DR3Z1HA005HC AND CARMAX IS TELLING ME NOW THE FORD DEALER IS GIVING THEM A HARD TIME. I HAVE SEARCHED THIS PART THRU FORD AND THERE ISN'T ONE. IT'S SUPPOSED TO BE A DRIVERS SEAT AIRBAG HARNESS THAT HAS SENSORS ON IT. WHAT AM I SUPPOSED TO DO AS A CONSUMER? I WANT THIS CAR! I NEED THIS CAR! I'M PAYING FOR THIS CAR! EVERYONE IS BEING UNHELPFUL!

I PURCHASED THIS 2014 MUSTANG 11/15/2018, AFTER DOING THE PAPERWORK AND BEFORE I TOOK DELIVERY THE AIRBAG LIGHT CAME ON. I WAS TOLD IT'S A SENSOR IN DRIVERS SEAT AND WOULD BE A COUPLE DAYS. THEN AFTER THAT I WAS TOLD IT NEEDED TO GO INTO A FORD DEALER TO BE FIXED ON 11/28/2018. ON THIS DATE I WAS TOLD THAT IT NEEDS A HARNESS FOR THE DRIVER SEAT AIRBAG AND THAT NO DEALER HAS THE PART AND FORD HASN'T MANUFACTURED ANY. AFTER MULTIPLE CALLS I WAS ABLE TO GET A RENTAL, NOW I'M AFRAID THAT I'M NOT GOING TO GET MY CAR THAT IS REGISTERED AND INSURED AND I HAVE BEEN TOLD THRU A FORD DEALER KNOWN BY MY FAMILY THAT IT'S BACKORDERED UNTIL 3/4/2019. WHAT AM I SUPPOSED TO DO? I'M GOING TO MAKE PAYMENTS ON A CAR I OWN BUT CAN'T DRIVE AND I'M WORRIED THE RENTAL WILL GET PULLED FROM ME WHEN THEY FIND OUT HOW LONG IT WILL TAKE TO FIX MY CAR. BIG ISSUE IS THERE IS NOT ANOTHER MUSTANG LIKE IT FOR SALE ANYWHERE!!

TAKATA RECALL

"TAKATA RECALL" I RECEIVED NOTICE OF A RECALL REGARDING DANGEROUS TAKATA AIRBAGS JULY 2015. I CALLED FORD DEALERSHIPS AT LEAST THREE TIMES FROM JULY 2015 TO 2016 ASKING IF THE AIRBAGS COULD BE REPAIRED OR REPLACED AT THEIR DEALERSHIP. EACH TIME I CALLED I WAS TOLD PARTS WERE NOT AVAILABLE TO DO FIX THE PROBLEM. I RECEIVED A LETTER IN APRIL 2017 (YET DATED MAY 2016) REGARDING SAFETY RECALL 15S21 STATING THE NEWLY DESIGNED AIRBAG MODULE WOULD BE AVAILABLE IN THE FOURTH QUARTER OF THAT YEAR (2016) AND THAT FORD MOTOR COMPANY WOULD NOTIFY ME WHEN THE AIRBAG PARTS WOULD BE AVAILABLE.. I HAVE NOT HEARD FROM FORD MOTOR COMPANY SINCE THAT TIME,, I AM VERY CONCERNED ABOUT THE DANGEROUS AIRBAGS ON MY FORD MUSTANG. WHAT RECOURSE DO I HAVE REGARDING HAVING THE AIRBAG PROBLEM RESOLVED SO I CAN DRIVE MY CAR WITH SOME ASSURANCE I( OR MY PASSENGERS) WOULD NOT BE KILLED OR INJURED IN THE EVENT AIRBAGS ARE DEPLOYED. DRIVING THIS VEHICLE KNOWING THE DANGER IS LIKE DRIVING WITH A BOMB NOT KNOWING IF OR WHEN I OR MY PASSENGERS MIGHT BE KILLED.

RECALL TOOK OVER 4 MONTHS FOR PART AND HAD TO DRIVE 2HR EACH DIRECTION AND 2 HR WAIT

WHILE MAKING A RIGHT HAND TURN THE STEERING COMPLETELY LOCKED UP. ON MY CONSOLE A MESSAGE STATING THAT I HAD A POWER STEERING ASSIST FAULT SHOWED UP. SINCE I COULD NOT TURN THE WHEEL I HAD TO STOP IMMEDIATELY SINCE IT WAS HEADING INTO THE CENTER MEDIAN. I RESTARTED THE CAR COUPLE OF TIMES BUT THE STEERING WOULD NOT BUDGE. HAD TO HAVE A TOW TRUCK PICK THE CAR UP. TOOK IT TO MY MECHANIC WHO INFORMED ME THAT THE ELECTRONIC STEERING WAS COMPLETELY LOCKED UP AND EVEN WHEN UP ON THE RACK IT WOULD NOT BUDGE. SINCE I WAS TURNING I HAD SLOWED DOWN OTHERWISE THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT SINCE I COULD NOT MOVE THE WHEEL AT ALL.

TAKATA RECALL - WE HAVE RECEIVED NUMEROUS LETTERS, POSTCARD AND EMAILS ABOUT THE AIRBAG RECALL AND WE HAVE TRIED, UNSUCCESSFULLY NUMEROUS TIMES TO SET UP A DATE AND TIME FOR THE AIRBAG REPLACEMENT WITH OUR DEALERSHIP. I HAVE CALLED THE DEALERSHIP AND SPOKE TO SEVERAL PEOPLE TELLING THE ISSUES REPEATEDLY TO EACH PERSON I SPOKE TO. I WAS TRANSFERRED TO THE SERVICE MANAGER I WAS TOLD WHOM DID NOT ANSWER AND I LEFT A VERY DETAILED MESSAGE REGARDING THE REASON FOR MY CALL, THE SPECIFICS OF THE CAR AND MULTIPLE WAYS TO CONTACT MYSELF OR MY FIANCE. I HAVE HAD TO CALL SEVERAL MORE TIMES DIE TO NOT RECEIVING ANY RETURN CALL FROM ANYONE AT THE DEALERSHIP FOR OVER A MONTH. I HAVE LOOKED TO SEE IF I COULD SCHEDULE AND APPOINTMENT ONLINE AND THEY DO NOT HAVE THAT OPTION AVAILABLE. THEREFORE I HAVE HAD TO TAKE TIME AWAY FROM OTHER OBLIGATIONS TO GO TO THE DEALERSHIP TO COMPLAIN TO ATTEMPT TO HAVE THIS REMEDIED. INITIALLY THEY WERE RECEPTIVE AND NOW FOUR DAYS LATER THEY HAVE REVERTED BACK TO FAILING TO RETURN MY PHONE CALLS. I HAVE ALSO BEEN EXPERIENCING ISSUES WITH CORROSION ON THE BATTERY AND THE BATTERY WIRE CABLES SINCE I PURCHASED THE CAR. DESPITE MAKING THE DEALERSHIP AWARE OF THIS THEY HAVE FAILED TO TAKE ANY STEPS TO EVEN DETERMINE THE ISSUE. ADDITIONALLY, MY SECURITY SYSTEM ON MY CAR WAS APPARENTLY BYPASSED BY THIEVES AND I HAVE TALKED TO THE TOP BOSS OF THIS DEALERSHIP AND HE HAS INFORMED ME THAT THE SECURITY SYSTEM IS IN FACT DISABLED AND THAT WITHOUT THEM RUNNING A DIAGNOSTICS T

LACK OF RESPONSE FROM THE KISTLER FORD DEALERSHIP (5555 W. CENTRAL AVE. TOLEDO, OH 43615) TO REMEDY THE TAKATA AIR BAG RECALL. FOR OVER A YEAR I HAVE BEEN ON A WAITING LIST FOR PARTS AVAILABILITY TO CONDUCT THE REPAIR... IN FACT, MY NAME WAS TAKEN OFF THE ORIGINAL WAITING LIST FOR SOME REASON; IT WAS PUT BACK ON THE LIST A FEW MONTHS AGO WHEN I VISITED THE DEALERSHIP AND INQUIRED ABOUT THE STATUS OF THE PARTS/REPAIR. IT WAS ONLY AFTER I AGAIN VISITED THE DEALERSHIP EARLIER TODAY THAT SOMEONE IN THEIR PARTS DEPARTMENT ACKNOWLEDGED THAT PARTS WERE, IN FACT, AVAILABLE AND THAT THEY WOULD CONDUCT MY REPAIR TOMORROW, 7/17/2018. I ALSO FOUND IT DISTURBING THAT WITH PARTS IN INVENTORY, I WAS TOLD THAT MY NAME WAS NUMBER SEVEN ON THEIR WAITING LIST... APPARENTLY THERE ARE SIX PEOPLE IN FRONT OF ME WAITING FOR THE SAME REPAIR. I GUESS I SHOULD BE GRATEFUL THAT I AM BEING GIVEN PREFERENTIAL TREATMENT AND JUMPING AHEAD OF THE OTHERS WHO ARE ALSO "WAITING FOR PARTS" TO CONDUCT THIS REPAIR. I ALSO FIND IT IRONIC THAT I HAVE BEEN RECEIVING REPEATED FACE BOOK NOTICES FROM FORD IMPLYING THAT I AM BEING NEGLIGENT IN NOT GETTING THIS AIRBAG REPAIR DONE... I HAVE REPLIED TO THEIR E-MAILS EXPLAINING THAT THE "BALL IS IN THEIR COURT" WAITING FOR PARTS... THOUGHT YOU MIGHT WANT TO KNOW ABOUT THE APPARENT COMMUNICATION BREAKDOWN IN THE RECALL PROCESS BETWEEN FORD CORPORATE AND THEIR DEALERS WHO APPEAR NOT TO BE TAKING THIS ISSUE VERY SERIOUSLY.

I AM COMPLAINING ABOUT THE RECALL FOR MY AIRBAGS IN MY FORD MUSTANG, WE HAVE BEEN TRYING TO GET A HOLD OF SOMEONE TO SCHEDULE WHEN WE CAN GET THEM REPLACED AND FIXED. WE HAVE LEFT VOICEMAILS TO HAVE THEM CALL US BACK BUT HAVE FAILED TO DO SO. THIS HAS TAKEN WAY TO LONG FOR MY AIR BAGS TO BE REPLACED THAN IT SHOULD HAVE.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 75 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITAL FORD (2805 E MILLBROOK RD, RALEIGH, NC 27604, 877-660-1721) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

WATER CONSTANTLY LEAKS INTO BOTH REAR QUARTER PANELS. THIS WATER FREEZES IN THE WINTER CAUSING FROZEN WATER TO BANG AGAINST QUARTER PANEELS.

ADVANCED TRACK LIGHT KEPT COMING ON AS WELL AS TRACTION CONTROL LIGHTS THOUGH CAR WAS FINE THEN NEW YEARS EVE A DRIVER CAUSED ME TO HAVE AN ACCIDENT AND SECONDS BEFORE IMPACT MY BRAKES LOCKED UP, AND STEERING WHEEL LOCKED UP. I THEN IMPACTED AND THE FRONT PASSENGER AND DRIVER AIRBAGS DID NOT DEPLOY WHICH COULD OF KILLED ME AND MY PASSENGER AS WE WERE BOTH SEVERELY HURT FROM SLAMMING AGAINST THE STEERING WHEEL AND HIM THE DASHBOARD. THIS HAPPENED ON A CITY STREET IRVING BOLIVARD AT A SPEED OF 40MPH. CURRENTLY THE CRASH IS BEING INVESTIGATED BY MY INSURANCE COMPANY MY NAME IS [XXX] AND MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE WHEELS ARE MACHINED IN A NON-STANDARD WAY ON THE BEAD SURFACE AND MOST REPLACEMENT TIRES CANNOT BE SEATED ON THE BEAD OF THE WHEELS. THE OEM WHEELS HAVE MACHINED SLOTS IN THEM NEAR THE BEAD SEATING AREA & THE AIR LEAKS OUT THESE SLOTS WHEN YOU ARE TRYING TO SEAT THE BEAD TO INSTALL THE NEW TIRES. THESE WHEELS ARE 18" X 8" SIZE AND CAME ON THE FP6 APPEARANCE PACKAGE WITH MY VEHICLE FROM FORD. I SPENT 2 DAYS AT TIRE STORES WAITING FOR INSTALLATION OF NEW TIRES ON MY CAR. SEVERAL BRANDS OF TIRES WERE TRIED AND MOST WON'T SEAT ON THE BEAD OF THESE WHEELS. ALL OF THE TIRES TRIED ARE THE STOCK OEM SIZE OF 235/50R18. IT APPEARS THAT FORD CHOOSE TO LIGHTEN THE WHEELS BY MACHINING THESE SLOTS IN THEM, BUT THE DOWNSIDE IS THAT YOU CANNOT REPLACE THE TIRES SINCE MOST BRANDS WON'T SEAT ON THE BEAD WHEN BEING INSTALLED. AFTER TRYING SEVERAL SETS OF TIRES, THE TIRE STORE WAS FINALLY ABLE TO GET ONE INSTALLED, BUT IT COST ABOUT TWICE WHAT I PLANNED TO SPEND ON THE NEW TIRES.

" TAKATA RECALL '

THERE IS A LARGE AMOUNT OF WATER SLOSHING AROUND IN THE REAR PORTION OF THIS CAR. IT IS A CONVERTIBLE AND IT HAS ACCUMULATED WATER IN THE WELL WHERE THE CONVERTIBLE TOP GOES WHEN IT HAS BEEN LOWERED. SOME OF THIS WATER HAS MIGRATED INTO THE REAR SEAT AREA AND THE CARPET HAS BEEN SOAKING WET. THIS WATER DOES NOT DRAIN OUT AND IT CAN BE HEARD SLOSHING AROUND WHEN THE BRAKES ARE APPLIED.

3 YEAR OLD VEHICLE WITH LESS THAN 20,000 MILES SERVICE ADVANCE TRAC LIGHT COMES ON AND POWER STEERING IS LOST. TOOK TO DEALERSHIP WAS TOLD IT WAS BATTERY COST ALMOST $300. TOOK HOME NEXT MORNING SAME THING HAPPENS. SERVICE ADVANCE TRAC AND NO POWER STEERING. TOOL BACK TO DEALER AND TOLD ITS STEERING WHEEL GEAR GOING TO COST $1700. REALLY??!! IN A CAR 3 YEARS OLD WITH LESS THAN 20,000 MILES? THIS ALWAYS HAPPENS IMMEDIATELY ON STARTING THE CAR

TAKATA RECALL, I RECEIVED THIS RECALL NOTICE MARCH 2017 AND CALLED TO SET UP AN APPOINTED TO HAVE THIS ISSUE ADDRESSED AND TO DATE I HAVEN'T HEARD FROM THE DEALERSHIP. 10-26-2017. I HAVE CALLED THE DEALERSHIP THREE TIMES AND ONE SAID THEY HAD LOST MY INFORMATION AND I GAVE IT TO THEM AGAIN. I ALSO CALLED FORD. I HAVEN'T HEARD ANYTHING SINCE.

TAKATA RECALL I HAVE CALLED THE LOCAL DEALERSHIP TO GET THE AIR BAGS REPLACED AND THEY HAVE PUT ME OFF FOR OVER 2-YEARS. THEY HAVE STATED PARTS HAVE NOT BEEN RECEIVED FOR MY AUTO AND HAVE ADDED US TO THE LIST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDY MOHR FORD LOCATED AT 2713 E MAIN ST, PLAINFIELD, IN 46168, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 20 MPH, THE POWER STEERING ABILITY FAILED. THE CONTACT STATED THAT THE POWER STEERING ABILITY WOULD COME AND GO AND THE ACCUTRAX SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAMILY FORD-LINCOLN (909 PIKE ST, MARIETTA, OH 45750 (740) 373-3431) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING BOX NEEDED REPLACEMENT. THE CONTACT MENTIONED THAT NO REASON WAS GIVEN AS TO WHY THE POWER STEERING BOX NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. WHEN THE CONTACT ARRIVED HOME, HE FOUND WATER IN THE CONNECTOR PINS WITH THE POWER STEERING BOX, AND THE PINS WERE CORRODED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 21,600. *BF CONSUMER STATED ELECTRICAL STEERING BOX, POSITIVE AND NEGATIVE TERMINAL PLUG HAD WATER IN IT AND THE MALE TERMINAL; SPADE IS CORRODED CAUSING LOSS OF STEERING. UPDATED 7/24/18*JB *TR

TAKATA RECALL - IN MAY 2015, MY CLIENT RECEIVED A NHTSA RECALL 15V319 FOR THE AIRBAG AND BROUGHT HER VEHICLE TO A LOCAL FORD DEALERSHIP TO COMPLY WITH THE RECALL NOTICE. AT THAT TIME, SHE WAS ADVISED THAT THE REPLACEMENT AIRBAG WASN'T AVAILABLE AND THEY DID NOT HAVE A TIME AS TO WHEN IT WOULD BE AVAILABLE. ON AUGUST 22, 2016, MY CLIENT WAS DRIVING HER 2014 FORD MUSTANG WHEN SHE REAR-ENDED A VEHICLE. UPON IMPACT, THE AIRBAG DEPLOYED AND CAUSED PAINFUL LACERATIONS, ABRASIONS AND BURNS RELATED TO THE INFLATOR'S EXPLODING METAL FRAGMENTS. MY CLIENT TOOK HER VEHICLE TO THE LOCAL FORD DEALERSHIP FOR REPAIRS AND WAS TOLD THAT THE AIRBAG WAS STILL NOT AVAILABLE AND HER VEHICLE COULD NOT BE REPAIRED. THE LOCAL FORD DEALERSHIP DID NOT OFFER HER ALTERNATE VEHICLE TRANSPORTATION. SHE HAD TO PURCHASE ANOTHER VEHICLE AND CONTINUE PAYING ON THE MUSTANG ENDURING 2 CAR PAYMENTS AND INSURANCE. HER VEHICLE WAS REPAIRED IN MARCH, 2017.

AIR CONDITIONER CLUTCH CATASTROPHICALLY FAILED AT 52000 MILES. THIS CREATES A VISIBILITY PROBLEM WHEN THE INTERIOR WINDSHIELD IS FOGGED UP AS IT CANNOT BE PROPERLY DEFOGGED WHILE DRIVING. THIS IS THE SECOND MAJOR COMPONENT TO FAILURE ON THIS VEHICLE IN 5 WEEKS, AS THE WATER PUMP WENT OUT AUGUST 10TH WHILE DRIVING AND DUMPED ALL THE COOLANT, QUICKLY OVERHEATING THE MOTOR.

E BRAKE RUBBING ON METAL PLATE THE HOLDS IT UP AND REMOVED MOST OF THE COVERING FORD INSTALLED FROM THE FACTORY, RISK OF CUTTING THE CORD. MECHANIC NOTICED IT WHEN REPLACING MY BRAKES. CAR IS 3 YEARS OLD WITH 87K MILES.

THE EVAP TO THE AIR CONDITIONING SYSTEM STOPPED WORKING AT 47,000. THE REPAIR IS 1,200 DOLLARS AND SEEMS TO BE A DEFECTIVE. THE LACK OF AIR CONDITIONING CAUSES POOR VISIBILITY DURING RAINY CONDITIONS.

LIMP MODE- MY MUSTANG ABOUT A FEW MONTHS AGO WHEN IN TO LIMP MODE. I WAS DRIVING DOWN THE HIGHWAY AT AROUND 70 WHEN I LOST ALL POWER TO MY CAR AND THE WRENCH LIGHT CAME ON. I WAS ABLE TO GET OFF THE FREEWAY AND SHUT MY CAR DOWN FOR ABOUT 5 MINUTES. AFTER MY CAR STARTED AND I WENT ON MY WAY. I DID SOME RESEARCH AND FOUND IT COULD BE THE ETB (ELECTRICAL THROTTLE BODY) IT HAS BEEN FIND UNTIL THIS WEEKEND. TODAY I HAD TO RESET MY VEHICLE 6 TIMES DURING A FEW HOUR RUNNING AROUND. THE LAST TIME MY VEHICLE JUST THREW A CODE. I DO NOT WANT TO DRIVE IT BECAUSE I AM AFRAID THAT I MIGHT CAUSE MORE DAMAGE THEN WHAT IT COULD. FORD SAID UNLESS IT IS A FULL RECALL I WOULD HAVE TO PAY FOR IT. I HAVE FOUND OTHER TPS AND A LAW SUE ABOUT THIS FOR ALL YEARS BUT MINE. THE PART IS ABOUT 350-450 PLUS LABOR.