2013 Ford Mustang complaints

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 7 MPH, THE BRAKES AND STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO NECK, LEFT WRIST AND BACK WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNED A 2013 FORD MUSTANG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE IDLING AT A STOP SIGN. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. BOTH THE DRIVER AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE DRIVER SUSTAINED AN INJURED KNEE AND THE PASSENGER SUSTAINED A LACERATED HIP AND A FRACTURED LUMBER VERTEBRAE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,484. UPDATED 10/09/14*LJ UPDATED 11/26/2014 *JS THE CONSUMER STATED BOTH SEAT BELTS SNAPPED ON IMPACT LEAVING THE OCCUPANTS UNRESTRAINED DURING IMPACT. THE VEHICLE WAS TOTALED. UPDATED 05/18/2015 *JS

INCREASING SPEED TO MERGE ONTO KELLOGG IN WICHITA, KANSAS WESTBOUND FROM OLIVER AND TRANSMISSION BEGAN TO JERK, THEN IN A VERY SHORT TIME SPAN, ABOUT 2-3 SECONDS, ENTIRE VEHICLE SHUT DOWN. DEALER DID SOME REPAIR WORK BUT THE CAR HAS HAD NUMEROUS ELECTRICAL INCIDENTS INCLUDING FAILING TO START, SHUTDOWNS, FAILURE OF PASS SIDE WINDOW TO GO ALL THE WAY DOWN, FAILURE OF CLIMATE CONTROL CAUSING FOGGED WINDOWS, SPEAKERS SHORTING OUT, TRUNK OPENING ON ITS OWN, AND SO FORTH. NUMEROUS, BUT STILL SMALL PERCENTAGE OF AUTOMATIC TRANSMISSION (6R80) ISSUES THAT SEEM TO MATCH MINE. NO ERROR CODES SUGGEST INTERMITTENT FAIL OF CONTACTS AT PASSTHRU CONNECTOR, POSSIBLY RELATED TO POORLY SEATED CONNECTOR INSERT. BARE WIRE WAS DISCOVERED IN PASS DOOR WHEN WINDOWS WAS SERVICED. VEHICLE SHOULD BE INVESTIGATED FOR THE TRANSMISSION FAILURE TO ISSUE TSB AS NEEDED TO CORRECT WAS WELL AS INVESTIGATION INTO WIRING HARNESS. NOTE - WE HAVE HAD 3 INCIDENTS WHERE THE PROBLEMS COULD HAVE CAUSED CRASH. *TR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE CLUTCH PREVENTED THE VEHICLE FROM ACCELERATING. AFTER THE CONTACT SHIFTED INTO GEAR AND RELEASED THE CLUTCH, THE VEHICLE CONTINUED TO IDLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

I PARKED MY V-6 AUTO TRANSMISSION MUSTANG ON A SLIGHT INCLINE AND EXITED THE VEHICLE. APPROX 60 SECONDS AFTER EXITING, THE MUSTANG STARTED TO ROLL DOWN THE HILL. I WAS ABLE TO CATCH UP TO IT, DIVE IN HEAD FIRST AND PUSH TRANSMISSION GEAR SELECTOR FORWARD TO MAKE SURE IT WAS IN PARK(IT WAS). IT CONTINUED TO ROLL DOWN HILL UNTIL IT IMPACTED A BUILDING. AFTER IMPACT I CONFIRMED SHIFT LEVER LOCKED IN PARK. THE TRANSMISSION DID NOT LOCK DRIVETRAIN AND THERE WERE NO SKID OR SLIDE MARKS FROM REAR WHEEL LOCKUP. DAYS LATER, I RETURNED TO SCENE AND RECREATED INCIDENT, PARKING IN SAME LOCATION. SAME ANGLE, ETC. PLACING THE CAR IN PARK HELD IT'S POSITION. PLACING THE CAR IN ANY OTHER GEARSHIFT POSITION AND RELEASING THE BRAKE PEDAL CAUSED AN IMMEDIATE ROLL BACK. THERE IS ABSOLUTELY NO WAY I EXITED THIS VEHICLE UNLESS THE VEHICLE WAS IN PARK, IT WOULD OF ROLLED IMMEDIATELY AND THE DOOR WOULD OF KNOCKED ME OVER. MY SUMMARY IS: PARK SELECTION OF GEARSHIFT LEVER FAILED TO LOCK DRIVETRAIN, ALLOWING CAR TO ROLL DOWN HILL AND IMPACT A BUILDING. *TR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE WHILE ACTIVATED. IN ADDITION, THE ENTIRE INSTRUMENT PANEL BECAME INOPERATIVE. THE FAILURE OCCURRED FOR A FEW MOMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.

12-9-13 TRANSMISSION ISSUE BROUGHT TO FORD DEALE EMAIL TO FORD: SUBJECT: REPAIR ORDER 43617 I WOULD APPRECIATE FORD TO HAVE A CONSIDERATION OF THE FOLLOWING: 1. I WOULD LIKE TO SEE A NEW TRANSMISSION PUT INTO THIS 2013 BOSS 302 LAGUNA SAGA WITH UNDER 6000 MILES. 2. RESURFACE FLY WHEEL. 3. REPLACING THE CLUTCH AND PRESSURE PLATE. I PAID OVER $66,000K FOR THIS VEHICLE . AND FOR FORD TO HAVE THE NERVE OF PLACING A MADE IN CHINA "GETRAG" MT-82 INTO AN AMERICAN MUSCLE CAR IS IN MY OPINION IS DESPICABLE. *TR

2013-14 FORD MUSTANG SHELBY GT500S ARE SHIPPED WITH STOCK GOODYEAR EAGLE F1 SUPERCAR G:2 TIRES WHICH, ACCORDING TO A GOODYEAR PRODUCT SERVICE BULLETIN FROM MARCH 28, 2011 ARE KNOWN TO CRACK IN TEMPERATURES BELOW 40F. THE CRACKS APPEAR IN THE SIDEWALLS/TREAD AND CAN CAUSE THE TIRE TO SEPARATE WHILE DRIVING, CAUSING A CRASH AND SERIOUS INJURY AND/OR DEATH. I CALLED FORD TODAY WHEN I NOTICED THAT AT LEAST ONE OF MY REAR TIRES HAD DEVELOPED A CRACK (ITS IN THE 40S OUTSIDE TODAY; WAS HIGH 30S OVERNIGHT - THOUGH MY CAR IS STORED INSIDE IN A 2 CAR GARAGE, AND THEREFORE WARMER). FORD CUSTOMER SERVICE ADVISED THEY WERE POWERLESS TO DO ANYTHING AND I NEEDED TO CONTACT GOODYEAR DIRECTLY. GOODYEAR IS AWARE OF THE ISSUE (THEY ISSUED THE PSB AFTER ALL), AND ARE WILLING TO REPLACE DEFECTIVE TIRES (ON A PRORATED BASIS) - BUT THEY CONTINUE TO SELL THE TIRE!. FORD HAS WASHED THEIR HANDS OF THE ISSUE COMPLETELY AND REFUSES TO ACKNOWLEDGE THE ISSUE - STATING THEY'RE NOT AWARE OF GOODYEAR'S PUBLICALLY AVAILABLE PSB (HEARD FROM BOTH FORD CUSTOMER SERVICE AND LOCAL FORD DEALER). MANY, MANY OWNERS OF THESE CARS HAVE EXPERIENCED THE CRACKS AND REPLACED TIRES AT THEIR OWN COST (USUALLY SWITCHING TO ANOTHER BRAND). FORD NEEDS TO STOP SELLING CARS WITH THESE TIRES AND GOODYEAR NEED TO STOP PUTTING LIFE-THREATENING PRODUCT ON THE MARKET. I'M AWARE OF AT LEAST 1 INCIDENT OF A TIRE BLOWING MID-DRIVE RESULTING IN A 13/14 GT500 BEING TOTALED, AND AM HAPPY TO POINT THE NHTSA TO COUNTLESS THREADS ON ENTHUSIAST

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE CONTACT SMELLED FUEL EMERGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE BEGAN TO SHIFT GEARS AND HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 222.

I ACCELERATED FROM A TRAFFIC LIGHT, FROM A FULL STOP. AT APPROXIMATELY 20 MPH I DEPRESSED FULLY THE CLUTCH PEDAL IN ORDER TO SHIFT INTO 2ND GEAR. THE CLUTCH PEDAL REMAINED IN THE FULLY DEPRESSED POSITION AND DID NOT RETURN TO THE RAISED POSITION. THE GEAR SHIFT LEVER COULD NOT BE MOVED INTO ANY GEAR, BUT COULD BE MOVED FREELY WITHIN THE NEUTRAL POSITION. I RAISED THE CLUTCH PEDAL BY PLACING THE TIP OF MY SHOE UNDER IT AND PULLING UPWARD, BUT NO CHANGE WAS OBSERVED IN THE OPERATION OF THE GEAR SHIFT LEVER. I COULD START, AND TURN OFF THE ENGINE AS USUAL, THUS I HAD POWER BRAKES AND POWER STEERING AS I PUSHED THE CAR AND THEN COASTED TO A STORE'S PARKING LOT. I HAD THE CAR TOWED HOME. THERE WAS NO CHANGE IN THE OPERATION OF THE GEAR SHIFT LEVER OR THE CLUTCH PEDAL AFTER THE CAR HAD BEEN PARKED OVERNIGHT. THE CLUTCH PEDAL REMAINS FULLY DEPRESSED, UNLESS ONE RAISES IT. THE CONDITION DESCRIBED ABOVE HAS NOT AFFECTED THE OPERATION OF THE STARTER INTERLOCK, THUS THE ENGINE WILL NOT START UNLESS THE CLUTCH PEDAL IS FULLY DEPRESSED. *TR

WHEN I FIRST PURCHASED MY VEHICLE, I NOTICED THAT THE VEHICLE WOULD MAKE A GRINDING SOUND LIKE METAL ON METAL WHEN I WOULD PUSH THE BRAKES TO STOP. THIS FIRST HAPPENED AT AROUND 2K MILES. I SPOKE WITH THE SERVICE DEPARTMENT. THEY ASKED ME A QUESTION, THEY ASKED "HOW OFTEN DO YOU DRIVE THE VEHICLE?" THEN THEY PROCEEDED TO TELL ME THAT "IF YOU DONOT DRIVE IT ENOUGH, IT IS RUST ON THE ROTORS CAUSING THIS NOISE." THEY TOLD ME THERE IS NOTHING WRONG WITH IT AND THAT WAS THAT. I LATER ON TOOK MY VEHICLE IN WITH THE SAME COMPLAINT AT AROUND 10K MILES WHEN I WANTED TO HAVE MY OIL CHANGED AND MY TIRES ROTATED. I WANTED THEM TO CHECK MY BRAKING SYSTEM WHILE DOING THAT. AFTER SERVICE WAS DONE, THEY INFORMED ME THAT NO ISSUES WERE FOUND WITH MY BRAKES, OR THE BRAKING SYSTEM. MY VEHICLE STILL MAKES THE NOISE WHEN I PUSH THE BREAKS. I AM NOT SURE IF THERE IS ANYONE ELSE HAVING THIS ISSUE, BUT THE ISSUE IS STILL HAPPENING TO ME. *TR

THE VEHICLES INTERIOR DOOR PANELS WILL RATTLE WHILE THE CAR ACCELERATES AND WHEN THE VEHICLE STEREO IS PLAYING. THE VEHICE HAS BEEN IN TO HAVE THIS ADDRESSED NUMEROUS TIMES AND MULTIPLE DEALERS ARE UNABLE TO REPAIR THE ISSUE. DOOR PANELS HAVE BEEN REPLACED TO NO AVAIL. THIS IS VERY DISTRACTING AND MAY IMPAIR ABILITY TO HEAR WHAT TRAFFIC IS DOING AROUND THE VEHICLE. *TR

UNDER MODERATE TO HEAVY BRAKING THE CARS BRAKE PEDAL WILL PULSATE AND GO TO THE FLOOR BUT THE VEHICLE WILL STILL BE MOVING FORWARD AND TAKE AN EXTENDED TIME TO SLOW DOWN. FORD STATES THATS THIS IS NORMAL OPERATION. LAST TIME I CHECKED WHEN YOU GO TO APPLY THE BRAKES THE VEHICLE IS SUPPOSED TO STOP NOT TAKE ITS SWEET TIME SLOWING DOWN. *TR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE CONVERTIBLE TOP WOULD NOT FULLY RETRACT. AS A RESULT, THE CONTACT'S VISION WAS BLOCKED TRAVELING IN REVERSE AND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE PHOTOS OF THE FAILURE WERE TAKEN AND SENT TO THE ENGINEERING DEPARTMENT FOR FURTHER ANALYSIS. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN INFLUX OF VEHICLES OF THE SAME MAKE AND MODEL THAT WERE EXPERIENCING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,900. ...UPDATED 05/29/13 *BF

WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE VEHICLE WOULD NOT SHIFT INTO 3RD WITH THE CLUTCH FULLY DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER IMMEDIATELY. THE DEALER ACKNOWLEDGE THE ISSUE BUT WAS UNABLE TO REPAIR THE ISSUE STATING THAT THEY WERE TOLD FROM FORD MOTOR COMPANY THAT IT WAS NORMAL OPERATION. *TR

# 1 STEERING/SUSPENSION NOISE IN THE FRONT OF THE CAR (BUSHING - CR3Z-3078-C AND CR3Z-3079-C ARM ASY).# 2 FSA 12E06 POWERTRAIN CONTROL MODULE.# 3 CHECK FUEL FILL INLET. *TR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO SHIFT INTO THIRD GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THE VEHICLE FAILED TO SHIFT INTO 3RD GEAR, WHICH HAD OCCURRED SEVERAL TIMES. THE CONSUMER STATED THE VEHICLE DID NOT SHIFT INTO SECOND GEAR ONCE. UPDATED 03/27/13

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

INCIDENT: WHILE WAITING IN THE LEFT TURN LANE FOR THE LEFT TURN LIGHT TO TURN GREEN I HAD MY FOOT ON THE BRAKE. I WAS BEHIND ANOTHER LEFT TURNING VEHICLE. WHEN THE LIGHT CHANGED I TOOK MY FOOT OFF THE BRAKE SO TO APPLY PRESSURE ON THE ACCELERATOR. HOWEVER, BEFORE I PUT MY FOOT ON THE ACCELERATOR THE VEHICLE LUNGED FORWARD. FORTUNATELY, I WAS ABLE TO REAPPLY BRAKE AND THE CAR STOPPED. THIS TOOK PLACE ON LEVEL GROUND ON SOUTH BOUND HIGHWAY 19 AT HENRY ST. IN KONA. *TR

WHILE REFUELING MY VEHICLE IN THE NEW CAP LESS FUEL FILLER PORT, AS I PULLED OUT THE NOZZLE EXCESS FUEL SPILLED OUT AROUND THE CAP LESS FILLER PORT. THE DRAINS AROUND THE CAP LESS PORT DRAINED THE SPILLED FUEL INSIDE THE QUARTER PANEL OF CAR WHICH DIRECTED THE FUEL DIRECTLY ONTO THE DRIVERS SIDE MUFFLER. IF MY CAR HAD BEEN HOT, THE FUEL WOULD HAVE IGNITED. THIS SEEMS TO ME TO BE A VERY UNSAFE SITUATION. *TR