2013 Ford Mustang complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECEIVED RECALL NOTICE. NO PART TO REPLACE. FORD SAID THE REPLACEMENT WOULD BE AVAILABLE BEFORE THE END OF DECEMBER 2016 AND THEY WOULD LET DEALER KNOW AND DEALER WOULD CONTACT ME TO BRING MY CAR IN FOR REPLACEMENT. IT IS NOW MARCH 2, 2017 AND I HAVEN'T HEARD A WORD. WHAT CAN I DO?

TAKATA RECALL WAS RECEIVED 5 MONTHS AGO FOR THE FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING. I HAVE BEEN CALLING VARIOUS DEALERS IN MY AREA FOR OVER 5 MONTHS AND NOT ONE DEALER HAS THE PARTS TO REPLACE THE HOUSING. HOW LONG DO I HAVE TO WAIT TO GET THIS RESOLVED????

TAKATA RECALL. I AM THE ORIGINAL OWNER! FOUR YEARS AND NO AIRBAG REPLACEMENT! FORED KEEPS MAKING EXCUSES!

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ANCHORS FOR CAR SEATS ARE UNUSABLE. ONLY ONE ANCHOR IS INSTALLED PER SIDE FOR CAR SEATS IN THE BACK SEAT MAKING THEM UNUSABLE. IN ADDITION THE ANCHOR AT THE TOP IS UNUSABLE AS THE HEADREST PREVENTS TIGHTENING OF THE UPPER STRAP. CALLED FORD AND THEY HAD NO SOLUTION. THE OWNERS MANUAL PROVIDES INACCURATE INFORMATION.

I RECEIVED A RECALL NOTICE FOR THE AIR BAG REPLACEMENT IN MAY OF 2016. FORD IS SUPPOSE TO NOTIFY ME WHEN THE PART IS AVAILABLE BUT NEVER HAVE CONTACTED ME. I CALLED THE DEALERSHIP SEVERAL TIMES BUT THE RESPONSE HAS BEEN NEGATIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/05/17LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/29/2017*JS

TAKATA RECALL. THIS IS MY SON'S CAR, WHICH HAS BEEN UNDER THE AIRBAG RECALL FOR A LONG TIME. I AM EXTREMELY CONCERNED FOR MY SON'S WELL-BEING AND HAVE CALLED MANY TIMES TO CHECK ON A FIX AND AM ALWAYS TOLD IT WILL HAPPEN IN THE NEXT 3 MONTHS OR SO. IT NEVER DOES. HOW CAN FORD GET AWAY WITH THIS?...TELLING PEOPLE THEIR AIRBAG WILL BE REPAIRED AND THEN RENEGING, TIME AFTER TIME. TODAY THEY SAID THE REPAIR WILL BE AVAILABLE THE SECOND HALF OF 2017. I DON'T BELIEVE IT. CAN'T YOU DO SOMETHING? OTHER COMPANIES ARE PROVIDING REPAIRS ON A TIMELY BASIS, BUT NOT FORD, AS FAR AS I CAN SEE. LAWSUITS COST THEM LESS THAN A WIDE-RANGING RECALL REPAIR, SO WHY SHOULD THEY EXPEDITE IT? MEANWHILE, MY SON'S LIFE AND HEALTH ARE AT STAKE AND WE ARE CONSIDERING BUYING A NEW CAR AT GREAT HARDSHIP. PLEASE, PLEASE DO WHATEVER YOU CAN TO LIGHT A FIRE UNDER FORD IN THIS MATTER. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL; TO DATE MY AIR BAG HAS NOT BEEN REPLACED. THIS PROBLEM CAUSES ME TO HESITATE TO DRIVE MY VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER INITIALLY INDICATED THE PARTS MAY BECOME AVAILABLE DURING THE FOURTH QUARTER OF 2016. THE MANUFACTURER LATER STATED THAT THE PARTS MAY BECOME AVAILABLE DURING THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. THIS VEHICLE WAS RECALLED IN MAY 2015. WE ARE NOW A WEEK AWAY FROM 2017, AND I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED DESPITE REPEATED CALLS TO MY DEALERSHIP. THE NHTSA HAS IDENTIFIED THIS DEFECT AS BEING VERY DANGEROUS, AND I WOULD RATHER NOT DIE DUE TO A SUPPLY CHAIN ISSUE.

TAKATA RECALL: NOTIFIED BY FORD IN JULY 2015. AS OF DECEMBER 2016 DEFECTIVE AIRBAG HAS NOT BEEN REPLACED.

TAKATA RECALL I LIVE IN SOUTH FLORIDA AND HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE MAY OF 2015. SOUTH FLORIDA IS THE WORST AREA FOR THE AIRBAG TO RUPTURE AND KILL SOMEONE.. MY DEALER AND FORD MOTOR CO. IS NOT HELPING ME AT ALL WITH THIS. CAN YOU HELP ME WITH THIS RECALL?

TAKATA RECALL. MANUFACTURER STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG.

TAKATA AIR BAG RECALL. I HAVE BEEN WAITING TO HAVE MY AIRBAG REPLACED SINCE MAY OF 2015, APPERANTELY THEY STILL DON'T HAVE THE PARTS. HOW LONG DO I HAVE TO WAIT?!!!

TAKATA RECALL - RECEIVED A RECALL NOTICE EFFECTIVE MAY 27, 2015 BUT HAVE NOT HAD THE AIR BAG REPLACED YET.

TAKATA RECALL I HAVE ALREADY CONTACTED THEM ON MULTIPLE OCCASIONS AS WELL AS THE DEALERSHIP AND HAVE BEEN TOLD THE AIRBAGS ARE NOT AVAILABLE ST THIS TIME AND TO KEEP CHECKING. THE LAST I HEARD FALL 2016 NOW IT'S WINTER. I LIVE I TEXAS WITH HIGH HUMIDITY SO I AM VERY ANXIOUS TO GET THESE REPLACED. NOTHING HAS HAPPENED TO MY VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I'M NOT SURE WHAT WOULD BE CONSIDERED A "TIMELY MANNER" IN REGARDS TO SOMETHING THAT CAN HARM OR POTENTIALLY KILL ME. I FIRST TRIED TO GET THIS TAKEN CARE OFF AT THE FORD DEALERSHIP IN HAWAII, BACK IN EARLY 2015. THEY TOLD ME THEY WERE STILL WAITING FOR THE PART. I HAVE SINCE BEEN STATIONED IN SOUTH CAROLINA SO I TRIED THE FORD DEALERSHIP HERE, ABOUT 2 MONTHS AGO. THEY GAVE ME THE SAME RESPONSE. I HAVE NOT BEEN IN AN ACCIDENT BUT I'M AFRAID THAT IF I WERE AND MY AIRBAG DEPLOYED, MY WIFE OR MYSELF CAN BE HARMED.

TAKATA RECALL- BOUGHT THE CAR FROM MITCHEL SELIG FORD IN WINDSOR CT. ON DEC. 3, 2015 WITH THE OPEN RECALL ON THE AIRBAGS. THE RECALL STILL HAS NOT BEEN TAKEN CARE OF AND THE CAR MAY BE DANGEROUS TO DRIVE WITH THE OPEN RECALL.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND THE WRENCH ICON ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE REFUNDED IF THE FAILURE RESULTED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 49,700...UPDATED 01/04/17 *BF

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE BALL JOINTS IN THE VEHICLE COLLAPSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,008.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONALBE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. MY MUSTANG IS A 2013 AND SINCE MOVING FROM MINNESOTA TO FLORIDA I AM NOW IN A HIGH HUMIDITY STATE AND THE RISK HAS INCREASED SIGNIFICANTLY THAT IT MAY EXPLODE. I HAVE CONTACTED MY FORD DEALER MANY TIMES AND THEY KEEP SAYING FORD COMPANY IS NOT PROVIDING AIR BAGS IN A TIMELY MANNER. I FEEL FORD SHOULD SUPPLY A REPLACEMENT VEHICLE TO ME UNTIL MY MUSTANG CAN BE FIXED.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL ISSUED MAY 2015. I BOUGHT THE CAR IN FEB 2016 AND DEALERSHIP DID NOT DISCLOSE RECALL NOTICE. AFTER MULTIPLE TRIES TO GET CAR FIXED, FORD KEEPS PUCHING BACK THE DATE TO GET PARTS FOR RECALL. CAR IS NOT SAFE TO DRIVE.

TAKATA RECALL - NOTIFIED IN SPRING OF 2015, NOTIFIED AGAIN IN SPRING OF 2016. STILL NO RESOLUTION! CAR OWNERS EFFECTED BY THIS RECALL ARE ADVISED TO NOT DRIVE UNTIL THE ISSUE IS FIXED AS DRIVERS/PASSENGERS MAY SUFFER CRITICAL INJURIES OR LOSS OF LIFE DUE TO THE SHRAPNEL FROM AN AIR BAG DEPLOYMENT. THIS IS RIDICULOUS. WE'RE COMING UPON TWO YEARS SINCE INITIAL OFFICIAL NOTIFICATION AND THE PROBLEM WAS KNOWN BEFORE THAT. FORD HAS ONLY COMPLETED 16% OF THE REPAIRS/REPLACEMENTS. I CONTACT MY DEALERSHIP EVERY COUPLE OF MONTHS AND STILL NOTHING. SUPPOSEDLY THE LAST QUARTER OF THIS YEAR. WELL THAT'S HERE AND STILL NOTHING. IF IT EVEN HAPPENS BEFORE YEAR'S END, THIS IS NOT GOOD ENOUGH. MY LIFE AND MY LOVED ONE'S ARE ENDANGERED ON A DAILY BASIS DUE TO A FAULTY COMPONENT IN A SYSTEM THAT IS SUPPOSED TO PROTECT AND SAVE LIVES. GOVERNMENT NEEDS TO STEP IN AND SPEED THIS UP.

LAST SEPTEMBER 15TH 2016THURSDAY NIGHT I WAS DRIVING MY VEHICLE ON ROAD PR2 IN QUEBRADILLAS PUERTO RICO. AROUND 50MPH. SUDDENLY THE CAR COLLAPSE IN THE LEFT FRONT END. I TRY TO PULL THE VEHICLE TO THE RIGHT WITHOUT ANY RESPONSE, I TRY TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY DOWN AND NO BRAKE RESPONSE. I HAD NO CONTROL OF THE VEHICLE, FINALLY THE VEHICLE STOP WHEN TOUCH THE CENTER CONCRETE WALL IN THE CENTER OF THE ROAD. THE VEHICLE HAS SERIOUS DAMAGE ON THE LEFT FRONT CORNER. AT LEAST I WALKED OUT WITH NO INJURIES. THE NEXT MORNING I CALLED FORD CUSTOMER SERVICE NUMBER AND I WAS TOLD TO TAKE THE CAR TO THE NEAREST FORD DEALER. THE CAR IS IN CABRERA HNOS IN ARECIBO, PR. THE CAR ONLY HAS 13008 MILES BUT THE 3/36 EXPIRED IN MAY 2016. THEY INSPECTED THE VEHICLE AND CONFIRM THE LEFT BALL-JOINT IS BROKEN AND CAUSE ALL THE DAMAGE. THE MANAGER ALSO SAY AN FORD SPECIALIST SHOULD EVALUATE THE VEHICLE BEFORE DO ANY REPAIRS. I WANT TO REPORT THIS DUE IS NOT NORMAL A PART LIKE THIS BREAKS IN ANY VEHICLE. THE MANAGER IN THE DEALER [XXX] KNOWS ABOUT THE CAR AND TOLD ME TO CALL FORD CUSTOMER SERVICE TO REPORT THIS EVENT. I WAS TOLD THE PART IS OUT OF WARRANTY AND ALSO TO REPORT THE INCIDENT TO MY INSURANCE COMPANY. I HOPE HEAR FROM FORD. I ALSO OWNER OF OTHER 2 FORD VEHICLES OLDER THAN THIS ONE AND I NEVER HAD ANY PROBLEMS WITH THEM. I PURCHASED A TOTAL OF 6 FORD VEHICLES IN THE LAST 25 YEARS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I HAVE NOT BEEN ABLE TO GET THIS FIXED DUE TO REMEDY IS UNAVAILABLE.

TAKATA RECALL. THIS VEHICLE RECALL WAS ISSUED IN MAY 2015. THAT IS OVER 18 MONTHS AGO WITH STILL NO RESOLUTION TO THIS PROBLEM. EVERY TIME I ASK FORD ABOUT THIS RECALL, THEY REPLY THAT PARTS ARE NOT YET AVAILABLE. I AM APPREHENSIVE TO OPERATE THIS VEHICLE WITH AN AIRBAG THAT COULD POTENTIALLY CAUSE A FATALITY.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/17*LJ UPDATED 01/23/17.*JB

RECEIVED A RECALL LETTER IN MAY OF 2016. DEALER SAYS THEY STILL DON'T HAVE THE REPLACEMENT AIR BAG.

NO ACCELERATION POSSIBLE. FUEL CUT OUT. PULLED OVER CAR SHOOK. TURNED OFF. BACK ON 15 MINUTES LATER. HAPPENED 5 MORE TIMES IN HEAVY TRAFFIC. DEALERSHIP SAID TGEY FIXED IT, BUT PROBLEM PERSISTS. SAME CODE: CHECK FUEL FILL INLET. CAR ONLY 3 YEARS OLD. WHAT A JOKE. NO MORE FORDS FOR ME AND THE FORD MOTOR COMPANY HAS BEEN TERRIBLE!

THE STEREO PANEL GLASS IS DEFECTIVE BECAUSE IT CAN NOT HOLD UP TO SIMPLE CLEANING SOLUTIONS I.E. WINDEX TYPE GLASS CLEANERS.

MY 2013 MUSTANG HAS A RECALL FOR AIRBAGS FOR OVER A YEAR AND I HAVE CONTACTED THE DEALERSHIP THEY TOLD ME I'M ON THE LIST TO HAVE IT REPLACED.. MY QUESTION AND COMPLAINT IS WHY HASN'T IT BEEN REPLACED YET. EVER TIME I DRIVE I AM IN DANGER OF BEING INJURED. SINCE YOUR COMPANY IS RELIABLE FOR CORRECTING THE PROBLEM YOU SHOULD DO SO IN A TIMELY MANNER BEFORE SOMETHING HAPPENS. I WOULD LIKE A RESPONSE FROM YOU IF ATLEAST LETTING ME KNOW WHEN YOUR GOING TO SEND MY AIRBAG REPLACEMENT TO MY DEALERSHIP. MY CAR WAS PURCHASED AT ROUNTREE IN SHREVEPORT LA. MY NAME IS [XXX] MY EMAIL IS [XXX] MY PHONE NUMBER IS [XXX]... THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

"TAKATA RECALL"...I RECEIVED AN OFFICIAL NOTICE OF A RECALL FROM FORD DATED 5/27/15 CONCERNING THE RECALL AND THE NEED TO REPAIR THE DRIVER SIDE AIRBAG ON MY 2013 FORD MUSTANG. I CALLED MY LOCAL FORD DEALERSHIP TO SET UP THE APPOINTMENT TO CORRECT THE AIRBAG DEFECT ON MY CAR AS DESCRIBED IN THE RECALL NOTICED I RECEIVED IN THE MAIL APPROXIMATELY 1 WEEK FROM THE DATE ON THE RECALL NOTICE. I WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO FIX MY CAR AND THAT I MUST WAIT FOR THE PART TO ARRIVE. I'VE HAVE SINCE CALLED MY LOCAL DEALERSHIP SEVERAL TIMES SINCE THEN TO INQUIRE ABOUT THE STATUS OF THE PART NEEDED TO REPAIR THE AIRBAG DEFECT ON MY CAR ONLY TO BE TOLD EACH TIME THAT NO PART IS AVAILABLE TO FIX MY CAR. SINCE I HAVE NO OTHER SOURCE OF TRANSPORTATION, I'M FORCED TO DRIVE THIS POTENTIALLY UNSAFE CAR WITH A DEFECT IN THE DRIVERS SIDE AIRBAG THAT IF AN ACCIDENT SHOULD OCCUR AND THIS AIRBAG IS DEPLOYED, I, THE OCCUPANTS OF MY CAR, AND/OR BOTH MAY BE KILLED BY FLYING METAL SHRAPNEL FROM THE FAULTY DRIVER SIDE AIRBAG INFLATOR! AFTER WAITING THE FIRST 6-8 MONTHS, I REACHED OUT TO FORD CUSTOMER SERVICE MANAGEMENT TO SEE IF THEY WOULD BUY BACK MY FAULTY AND DANGEROUS VEHICLE SINCE NO PARTS WERE AVAILABLE TO FIX MY CAR'S FAULTY AIRBAG. OF COURSE THEY DECLINED. IT IS NOW 10/9/16 AS OF THE WRITING OF THIS COMPLAINT AND STILL NO REPAIRS HAVE BEEN MADE TO MY CAR AND NO ATTEMPT TO INFORM ME OF THE STATUS OF THE PARTS NECESSARY FOR THE REPAIR OF MY CAR HAVE BEEN MADE BY FORD. ANY HELP

ELECTRONIC THROTTLE BODY FAILURE CAUSED CAR TO GO INTO "LIMP HOME MODE" (5 MPH) WHILE DRIVING FORWARD AT NORMAL SPEED OF 45 MPH IN TRAFFIC ON A CITY STREET.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/17*LJ UPDATED 01/26/17.*JB

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/27/16.*JB

TAKATA AIRBAG I HEARD IN THE NEWS A FEW DAYS AGO THAT IF YOU HAD A CAR WITH TACATA AIRBAGS YOU COULD CALL THE DEALER AND THEY WOULD PUT YOU IN A LOANER CAR. I CALLED GALLOWAY FORD WHRE I BOUUGHT THE CAR SPOKE TO HYDEE AND SHE TOLD ME TO CALL CUSTOMERS RELATIONS , I DID I SPOKE TO MCKAPAE, SHE TOLD ME THAT THEY DID NOT HAVE A REPLACEMENT AND THAT THEY COULD NOT GIVE ME A LOANER BECAUSE OF THE CAR YEAR

AIRBAG RECALL IS ISSUED ON MAY 27, 2015. I BOUGHT MY CAR FROM TORKIN GRESHAM DEALERSHIP ON 5TH OF AUGUST. THE RECALL SAYS: SAFETY RISK: AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING VEHICLE OCCUPANTS. REMEDY: DEALERS WILL REPLACE THE DRIVER AIRBAG INFLATOR WITH A NEW ONE, FREE OF CHARGE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE DEALERSHIP TOLD ME THAT I CAN EASLY GO TO A FORD SERVICE AND REPLACE THE AIRBAG FOR MY SAFETY, THEY ACCEPTED THAT THEY DID NOT TRY TO COMPLETE THE RECALL BEFORE PUTTING THE CAR ON THE MARKET. AFTER I BOUGHT THE CAR, I CALLED A FORD SERVICE, AND THEY TOLD ME THAT THE REMEDY IS NOT READY, THE REPLACEMENT PARTS ARE NOT PROVIDED BY FORD YET. DID I BUY AN UNSAFE CAR? IS IT DEALERSHIP'S OR FORD'S FAULT? I WANT TO REPLACE THE DANGEROUS PARTS AS SOON AS POSSIBLE

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.