Page 5 of 6 · complaints 201–250 of 271

2013 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Air Bags
Filed Mar 7, 2016MD

TAKATA RECALL, RECEIVED A RECALL LETTER JULY 2015, HAVE NOT HEARD ANYTHING SINCE. SHOULD NOT TAKE ALMOST A YEAR TO HAVE THIS SAFETY ITEM REPAIRED.

Air Bags
Filed Mar 4, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/11/16 *BF . UPDATED 04/14/16*LJ UPDATED 11/17/17*JS

Air Bags
Filed Feb 25, 2016PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 23, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 22, 2016TX

2013 FORD MUSTANG. LETTER FROM CONGRESSMAN CARTE ON BEHALF OF CONSTITUENT JOHNNY R. CAGLE. *LD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Air Bags
Filed Feb 16, 2016MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 16, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 9, 2016VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY OR PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 4, 2016KS

S10 DIRECT REPLY- EXPRESSING CONCERN WITH RECALL OF TAKATA AIRBAGS IN HIS 2013 FORD MUSTANG. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.

Air Bags
Filed Jan 27, 2016FL

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/13/16*LJ

Air Bags
Filed Jan 27, 2016MI

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 15VS21000 (AIR BAGS) WAS NOT AVAILABLE. THE DEALER AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS HOWEVER NO ESTIMATED DATE WAS PROVIDED OF WHEN THE PART WAS EXPECTED TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 17, 2016TX

I RECEIVED THE RECALL SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 I HAVE CALLED FORD AND THEY STATE THEY STILL DON'T HAVE THE REPLACEMENT PARTS. WHATS GOING ON. I DON'T UNDERSTAND THE DELAY THEY KEEP SAYING.

Air Bags
Filed Jan 15, 2016AL

TAKATA RECALL AIR BAG. I GOT A NOTICE IN JULY OF 2015 CONCERNING THE DRIVER AIR BAG ON MY 2013 MUSTANG. IT HAS NOW BEEN 6 MONTHS WITH NO RESOLVE. I JUST TALKED TO FORD MOTOR CUSTOMER SERVICE. THEY STATED IT WOULD BE SECOND QUARTER OF 2016 BEFORE PARTS ARE AVAILABLE. THAT COULD BE ANOTHER 6 MONTHS. THIS IS TOTALLY UNACCEPTABLE. SOMETHING NEEDS TO BE DONE IMMEDIATELY. I NEED THIS CAR FOR TRANSPORTATION SO I TAKE MY LIFE IN MY HANDS EACH TIME I DRIVE IT. THE RECALL STATES IT COULD KILL THE DRIVER OR PASSENGER OR BOTH.

Air Bags
Filed Jan 13, 2016NY

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jan 6, 201646,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A STRONG ODOR OF CARBON MONOXIDE WAS PRESENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSIONS SENSOR WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER UNDER AN EMISSION RECALL IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Air Bags
Filed Jan 4, 2016ME

TAKATA RECALL, I CANNOT DRIVE MY 2 YEAR OLD CAR FOR FEAR THAT THE AIRBAGS WILL EXPLODE, WHAT IS MY RESOLUTION??? FORD HAS NO IDEA HOW MUCH LONGER AND IT'S ALREADY BEEN 12 MONTHS!

Air Bags
Filed Dec 9, 2015CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE SERVICE DEPARTMENT STATED THAT A NOTICE WAS NOT SENT OUT BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 4, 2015NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE ...... UPDATED 02/11/16 *BF UPDATED 07/05/16.*JB UPDATED 05/03/18*JB

Steering
Filed Dec 2, 201537,000 milesTX

EVERY MORNING WHEN I TURN ON MY CAR IN COLD WEATHER I GET THE ERROR MESSAGE "POWER ASSEMBLY FAULT" AND AN INDICATOR THAT TRACTION CONTROL IS SHUT OFF. WHEN THIS HAPPENS I NO LONGER HAVE POWER STEERING OR TRACTION CONTROL. THIS CLEARS UP ONCE I WARM UP THE ENGINE AND TURN THE CAR OFF AND ON. IT HAPPENS EVERY MORNING NOW THAT WE ARE IN COLDER WEATHER AND CLEARS UP ONCE I HEAT UP THE CAR SO IT SEEMS THAT THESE ELECTRONIC COMPONENTS BECOME FAULTY AT 30-40 DEGREE FAHRENHEIT WEATHER.

Air Bags
Filed Nov 23, 201525,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,000.

Air Bags
Filed Nov 9, 2015MO

MY CAR IS PART OF THE TAKATA AIR BAG RECALL. THE RECALL DATE WAS IN MAY OF 2015. I RECEIVED A LETTER FROM FORD IN JULY CONFIRMING THAT MY CAR WAS PART OF THE RECALL. I WAITED ABOUT TWO MONTHS AND THEN I CALLED THE DEALERSHIP ASKING IF THEY KNEW WHEN THE PART WOULD BE IN TO FIX THE ISSUE. THEY TOLD ME THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE BUT THEY WOULD CALL ME AS SOON AS IT WAS IN. I CALLED THE NATIONAL FORD CUSTOMER SERVICE LINE AND THEY INFORMED ME IT WOULD BE AT LEAST APRIL OF 2016 BEFORE THE PART WOULD BE AVAILABLE. I DON'T THINK IT'S ACCEPTABLE TO WAIT ALMOST ONE YEAR TO REPLACE AIRBAGS THAT HAVE BEEN LINKED TO SERIOUS INJURIES AND DEATHS. I UNDERSTAND THERE IS A HIGH DEMAND FOR REPLACEMENT PARTS BUT THEY COULD HAVE WENT WITH ANOTHER COMPANY TO GET A REPLACEMENT PART. I AM CONCERNED WHEN I DRIVE MY CAR NOW THAT IF SOMETHING WERE TO HAPPEN I MIGHT BE INJURED BY THE AIRBAG THAT IS SUPPOSED TO PROTECT ME.

Air Bags
Filed Oct 30, 201527,000 milesTX

I RECEIVED A RECALL NOTICE ON MY MUSTANG'S AIRBAGS FIVE MONTHS AGO. FORD HAS NOW FOLLOWED UP ON THE ORIGINAL RECALL NOTICE, NOR WILL THEY FIX THE PROBLEM WHEN I TAKE IT TO A DEALERSHIP. I AM VERY MUCH WORRIED ABOUT THE SAFETY OF MY VEHICLE.

Air Bags
Filed Oct 23, 2015NC

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATE 05/21/18*JB

Wheels
Filed Oct 21, 201510,486 milesTX

THIS CAR GAS ONLY 10,486 MILES. STARTED EXPERIENCING VIBRATION IN THE CAR AT 55 MPH AND ABOVE. I TOOK THE CAR TO LONESTAR FORD SERVICE DEPT. AND WAS TOLD THAT THE TIRES WERE NOT ROTATED PROPERLY, BEFORE IT WAS SOLD. THEY REFUSED TO DO ANTHING ELSE. I TOOK THE CAR TO NTB AND THEY CHECKED THE BALANCE AND FOUND RADIAL CORD SEPERATION ON ALL THE TIRES.

Air Bags
Filed Oct 7, 2015IL

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/06/16*LJ UPDATED 12/11/2017*JS

Air Bags
Filed Oct 7, 2015FL

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015WA

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015GA

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015GA

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015OH

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Sep 26, 201534,000 milesTX

OKAY, I'VE HAD THIS INCIDENT A COUPLE OF TIMES ALREADY. I WAS GETTING OFF THE HIGHWAY AND A WRENCH ICON CAME ON THE DASHBOARD, I TOOK IT TO THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE AT. THE FORD DEALERSHIP FOUND NOTHING, AND IT HAS HAPPENED SEVERAL MORE TIMES AFTER I TOOK IT. I'M DRIVING AND THE WRENCH ICON COMES ON, I HAVE NO ACCELERATION, I PRESS THE GAS AND IT WON'T SPEED UP. I HAVE TO BE PULLING OVER AND TURNING OFF THE CAR FOR A FEW MINUTES.

Air Bags
Filed Sep 11, 2015NJ

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015

Engine
Filed Sep 9, 201552,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THROTTLE POSITION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Air BagsCrash
Filed Sep 7, 2015CA

I GOT IN TO A CAR ACCIDENT WHICH CAUSED THE AIRBAGS TO DEPLOY. THE DRIVER'S AIRBAG DEPLOYED AND SHOT OUT SHARP OBJECTS WHICH CAUSED ADDITIONAL/UN-NECESSARY INJURY.

Engine
Filed Sep 3, 2015500 milesFL

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FRONT DRIVER SIDE TIRE WOBBLING AND THE SUSPENSION WAS UNSTABLE WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE NEAR THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS. ONE OF THE DEALERS WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE RECEIVED SEVERAL REPAIRS FROM MORE THAN ONE DEALER WHO REPLACED THE NUTS AND BOLTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A THIRD TIME TO REPLACE THE LOWER CONTROL ARM. DURING THE FOURTH REPAIR, THE DEALER REPLACED THE NUTS AND BOLTS AND THE LOWER CONTROL ARM AGAIN. THE COMPONENT FRACTURED A FIFTH TIME AND THE DEALER AND THE MANUFACTURER PROVIDED NO REMEDY. THE ELECTRONIC STABILITY TRACTION CONTROL WARNING LIGHT ILLUMINATED WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT ALSO EXPERIENCED THE VEHICLE IDLING HIGHLY WHILE AT A STOP. THE VEHICLE WAS TAKEN TO ONE DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. A SECOND DEALER DIAGNOSED THAT THE LOW SPEED FUSE WAS BLOWN ON THE FAN AND THE HIGH SPEED ACTIVATED DUE TO THE FAILURE, WHICH CAUSED THE CONDITION. THE DEALER REPLACED THE FUSE FOR THE LOW SPEED ON THE FAN CONTROL. THE CONTACT WAS STILL UNABLE TO GET THE MANUFACTURER AND THE DEALER TO REPAIR THE SUSPENSION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 12/01/15*LJ *CN

Air Bags
Filed Sep 2, 2015ID

WE RECEIVED A SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 FROM FORD IN JULY 2015. THE LETTER STATES ..IN THE EVENT OF A CRASH, AND THE DRIVERS SIDE FRONTAL AIRBAG RUPTURES, METAL FRAGMENTS COULD STRIKE OCCUPANTS CAUSING INJURY/DEATH. BASED ON THIS NOTICE, WE HAVE NOT DRIVEN THE CAR SINCE RECEIVING THE RECALL NOTICE FORM FORD. I CONTACTED FORD CUSTOMER CARE @ 800392-3673. I SPOKE TO SUPERVISOR AL AND TOLD HIM WE WERE NOT DRIVING OUR CAR DUE TO RECALL NOTICE. WHEN WILL IT BE REPAIRED. HE SAID UNKNOWN WHEN PARTS WILL BE AVAILABLE. HE SAID, NHTSA SAID THE 2013 FORD MUSTANG IS SAFE TO DRIVE UNTIL PARTS BECOME AVAILABLE. IS THE MUSTANG SAFE TO DRIVE OR NOT. WHAT IS YOUR RECOMMENDATION ON.

Power Train
Filed Aug 31, 2015AZ

NOTICED I COULDN'T GET THE CAR (2013 BOSS 302 - BOUGHT NEW) TO SHIFT INTO 3RD GEAR AT HIGHER RPMS. (NOT ON THE TRACK, JUST ON THE FREEWAY). MENTIONED TO LOCAL DEALER AND IT WAS BRUSHED OFF BECAUSE THE CAR WAS SO NEW. WELL, IT STILL HAPPENS AND SEEMS TO BE WORSENING. ONLY 3RD GEAR AND ONLY HIGHER RPMS. WHEN TRYING TO GET INTO 3RD IT JUST GRINDS AND DOES'T LATCH.

Fuel/Propulsion System
Filed Jul 31, 201558,000 milesLA

LIMP MODE ACTIVATION DUE TO THROTTLE BODY ACTUATOR STUCK OPEN SIGNAL/CODE.

Engine
Filed Jul 29, 201571,000 milesTN

CAR SEEMED TO HAVE A MISS WHEN DRIVING ....AFTER STOPPING AND GETTING BACK IN AND STARTING CAR WAS APPARENTLY NOT RUNNING LIKE IT SUPPOSED TO ....ALSO HAD NO GAS PEDAL CONTROL AT ALL...WAS ABLE TO TURN OFF AND RESTART AND GET TO A AUTO PARTS STORE TO HAVE ENGINE TESTED ( AT THIS TIME NOTICE ENGINE LIGHT ON). CODE GIVEN WAS P2111....THROTTLE ACUATOR CONTROL SYSTEM STUCK OPEN UPON DOING RESEARCH HAVE FOUND NUMEROUS COMPLAINTS ON SAME MODEL CAR AS MINE ....ALSO FORD ESCAPE HAS SAME ISSUE AND FORD HAS EXTENDED WARRANTY TO FIX THE PROBLEM .......CONSUMER SATISFACTION PROGRAM 13N03. I CONTACTED MY LOCAL FORD DEALER AND THEY SAY NOT RELATED TO MY CAR ...APPARENTLY THIS MAY BE THE SAME ISSUE AS MINE ....NO HELP FROM THEM THOUGH

Power Train
Filed Jun 10, 20159,000 milesMN

CANNOT SHIFT FROM FORTH TO FIFTH IN MY CAR AND 2ND GEAR EXPERIENCES A LOCK OUT / MISSED SHIFT AND WILL NOT GO IN TO 2ND. BAD TRANSMISSION AND SYNCRO. PROBLEMS

Engine
Filed Feb 19, 201522,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

Exterior Lighting
Filed Feb 14, 20155 milesNJ

ALL 2013 MUSTANGS COME EQUIPPED WITH LED DRL LAMPS THAT ILLUMINATE FULL TIME WHENEVER THE ENGINE IS RUNNING. THESE ARE TWO WHITE STRIPS ALONGSIDE EACH HEADLAMP. IN BROAD DAYLIGHT, THEY ARE BARELY NOTICEABLE; LESS UP CLOSE. ON OVERCAST DAYS, THEY ARE SLIGHTLY VISIBLE BUT SO DIM, THEY OFFER NO "ADDED" SAFETY EFFECT FOR HAVING THEM ON, VS OTHER VEHICLES WITH DRL'S. I'VE SEEN OTHER MUSTANGS SAME YEAR AS MINE & THEY ARE ALL THE SAME. NOTHING WRONG WITH THEM. AT NIGHT, THEY ARE LIT WITH SAME BRIGHTNESS LEVEL, WHICH IS JUST ABOUT RIGHT (AT NIGHT). WHY DO THEY ADVERTISE HAVING THEM SINCE THEY DO ABSOLUTELY NO GOOD? IN FACT, THEY CAN GIVE THE VEHICLE OPERATOR A FALSE SENSE OF "ADDED SECURITY", THINKING YOU ARE SEEN MORE EASILY BY OTHER DRIVERS? *TR

Air BagsCrash1 injured
Filed Dec 19, 20148,800 milesIL

TURNED VEHICLE TO THE LEFT OUT OF A DRIVEWAY, PRESSED ON ACCELERATOR PEDAL TO SHIFT FROM 1ST TO 2ND, BACK END FISHTAILED, SHIFTED INTO NEUTRAL TO TRY TO DECREASE THE SPIN OF THE TIRES, PUMPED THE BRAKES, OVER CORRECTED AND HIT A PARKED VEHICLE AT BETWEEN 15 TO 20 MILES PER HOUR. ONLY ONE PERSON IN MY VEHICLE AND THE OTHER CAR WAS PARKED NO ONE IN VEHICLE. DRIVERS AIRBAG DIDN'T DEPLOY FROM THE IMPACT. *TR

Fuel/Propulsion System
Filed Dec 2, 201420,700 milesWA

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 20 MPH, THE FUEL TANK COLLAPSED TO THE GROUND. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET AND BOLTS THAT SECURED THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,700. MAILED OUT 01/13/15*LJ UPDATED 02/04/15*LJ UPDATED 6/10/2015*JS

Seat Belts
Filed Nov 5, 201440,000 milesGA

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. ALSO, THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Air BagsCrashFire1 injured
Filed Nov 3, 2014CA

ON FEBRUARY 24, 2013, I WAS INVOLVED IN A "FENDER BENDER" IN MY BRAND NEW 2013 FORD MUSTANG WHERE I WAS TRAVELING APPROXIMATELY 15 MPH. ALTHOUGH THE COLLISION WAS MINOR, AND THE DAMAGE TO THE FRONT END WAS MINIMAL, THE AIRBAGS DEPLOYED. THE DRIVER'S SIDE FRONT AND SIDE PANEL AIRBAGS BOTH DEPLOYED. THE FRONT AIR BAG SEVERELY BURNED ME WHEN IT EXPLODED OUT UPON IMPACT. I HAVE PHOTOGRAPHS OF THE BURNS THAT I HAVE SUFFERED AS THE RESULT OF THE AIR BAG DEPLOYMENT, AS WELL AS THE DAMAGE TO THE CAR. BASED UPON THE SEVERITY OF THE BURNS THAT I HAVE SUFFERED IT IS APPARENT THAT THE AIRBAG IS DEFECTIVE. AFTER THE COLLISION, I WAS TRANSPORTED TO THE EMERGENCY ROOM, AND WHILE BEING TREATED THE DOCTOR INDICATED THAT MY BURNS WERE CHEMICALLY INDUCED, AND WERE NOT ABRASION TYPE BURNS FROM CONTACT WITH THE AIRBAG. I AM VERY CONCERNED THAT OTHERS MAY SUFFER THE SAME TYPE OF INJURIES. *TR

Fuel/Propulsion System
Filed Oct 13, 201441,185 milesFL

VEHICLE LOST POWER WHILE DRIVING, ENGINE WRENCH LIGHT CAME ON, MADE RATTLING NOISE BUT STILL IDLING. AFTER FULL SHUTDOWN AND RESTART, ENGINE APPEARED TO WORK FINE. DEALER DETERMINED THROTTLE BODY DEFECTIVE, SIMILAR TO OTHER FORD VEHICLE THROTTLE BODY ISSUES WHICH HAD RECENT RECALLS AND WARRANTY EXTENSIONS, HOWEVER THIS PARTICULAR MODEL AND YEAR IS NOT COVERED. $1250 REPAIR BILL. *TR

Tires
Filed Oct 13, 201418,598 milesIL

ALL 4 TIRES ON MY 2013 FORD MUSTANG MILEAGE 18598 HAS SLIPPED BELTS PER BOB RIDINGS FORD DECATUR IL & NEAL TIRES DECATUR ILL.SENT PAPER WOOK IN TO PIPELLI TIRE. I REPLACED WITH NEW TIRES AT MY EXPENCE. THIS TIRE A P 235/ZR18 97W & IS ON THE RECALL LIST ALL 4 TIRES ARE BAD. *TR

Wheels
Filed Oct 10, 201422,000 milesAR

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL ALIGNMENT NEEDED TO BE COMPLETED AND THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Engine
Filed Oct 5, 20149,000 milesAL

ENGINE DID NOT RESPOND TO A HARD ACCELERATION, DONE IN AN EFFORT TO AVOID A POSSIBLE CRASH. CRASH HOWEVER DID NOT HAPPEN. THIS HAS HAPPENED ON MORE OCCASIONS. THIS IS A COMMON COMPLAINT ON THE INTERNET. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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