Page 5 of 13 · complaints 201–250 of 615

2007 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Oct 24, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (JIM TIDWELL FORD, 2205 BARRETT LAKES BLVD, KENNESAW, GA 30144 (770) 427-5531) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 23, 2017FL

TAKATA RECALL - I HAVE BEEN TRYING TO HAVE THE FRONT PASSENGER AIRBAG REPLACED DUE TO RECALL FOR THE PAST YEAR AND MY DEALER HAS TOLD ME THAT THE MANUFACTURER HAS NOT SENT THE PARTS FOR THIS RECALL TO BE FIXED. DUE TO THE FACT THAT I CANNOT GET THE AIRBAG FIXED, I HAVE BEEN UNABLE TO DRIVE THE CAR DUE TO SAFETY ISSUES WITH THE AIRBAG.

Air Bags
Filed Oct 23, 2017IN

TOOK MY CAR TO ANDYMOHR FORD DEALERSHIP IN PLAINFIELD IN. THEY BROKE THE HARNESS FOR AIRBAG, I HAD TO DRIVE HOME WITH AIRBAGS UNHOOKED AND NOT WORKING. THEY WERE SUPPOSED TO ORDER A PART AND CALL ME BACK. AFTER 2 WEEKS I CALLED THEM BACK AND THEY HAD NO IDEA WHO I WAS OR WHAT I WAS TALKING ABOUT. THEY DID ORDER A PART AND REPLACED IT, I HAVE A PAPER SAYING AIRBAG WAS FIXED BUT MY CAR STILL SHOWS UP ON THE RECALL LIST. IS MY AIRBAG FIXED OR NOT?

Air Bags
Filed Oct 23, 2017TN

TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (FAIRWAY FORD, 2761 E STONE DR, KINGSPORT, TN,37660) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 23, 2017FL

TAKATA RECALL : I HAVE ATTEMPTED TO CONTACT GREENWAY FORD AND FORD AND WAS TOLD BY BOTH, THAT THE PARTS ARE NOT YET AVAILABLE AND WILL BE NOTIFIED WHEN THEY ARE AVAILABLE. HOWEVER, THEY ARE NOT ABLE TO GIVE ME A TIME FRAME AND COULD BE MONTHS FROM NOW. THAT IS A SERIOUS CONCERN OF MINE AND FOR MY PASSENGERS. THAT TO ME IS NOT ACCEPTABLE AND ACTUALLY COULD BE A RISK FOR MY PASSENGERS, IN THE EVENT SOMETHING WOULD OCCUR. RECALL # 16S26

Air Bags
Filed Oct 23, 2017TX

HAVE NOT BEEN ABLE TO GET PASSENGER SIDE AIRBAG REPLACED RECIEVED NOTICE IN JULY OF 2016. ALL DEALERSHIPS ARE SAYING WAITING ON PARTS.

Air Bags
Filed Oct 23, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD OF OCALA (2816 N PINE AVE, OCALA, FL 34475 (352) 732-4800) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 23, 2017TX

TAKATA INFLATORS REPLACEMENT 16S26 WHAT IS THE PROBLEM? NO REPLACEMENT AS OF 10/23/2017 ! FORD STATEMENT IS PARTS ARE NOT CURRENTLY AVAILABLE .

Air Bags
Filed Oct 21, 2017TX

TAKATA RECALL: PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. PER AIRBAGRECALL.COM ON 10-21-17 RECALL STATUS IS LISTED AS INCOMPLETE. REMEDY NOT YET AVAILABLE.

Air Bags
Filed Oct 21, 2017FL

TAKATA RECALL

Air Bags
Filed Oct 20, 2017FL

"TAKATA RECALL" SAFETY RECALL NOTICE 16S26 (NHTSA RECALL 16V-384) DELAY IN REPLACING PASSENGER AIRBAG IS HORRENDOUS! RECEIVED NOTICE JULY 2016, AND STILL NO PARTS AVAILABLE...WAS TOLD SPRING OF 2017, OBVIOUSLY STILL NOTHING.

Air Bags
Filed Oct 20, 2017FL

CALLED SEVERAL TIMES TO HAVE RECALL OF AIRBAGS REPAIRED AND WAS TOLD TO JUST COME IN WITHOUT APPOINTMENT. WHEN I ARRIVED, THEY COULD ONLY REPLACE THE DRIVER AIRBAG AND REPROGRAM MODULE. THE PASSENGER AIR BAG PART IS BACK ORDERED PER FORD TECHNICIANS AND THEY DO NOT KNOW WHEN THEY WILL HAVE IT. APPARENTLY AT LEAST A 6 MONTH WAIT. I HAVE A TODDLER AND A NEWBORN AND IT CONCERNS ME THAT DESPITE MY EFFORTS TO HAVE RECALL ADDRESSED, WE STILL HAVE NOT BEEN ABLE TO BE ASSISTED ON THIS COMPLETELY. CONCERNED PARENT.

Air Bags
Filed Oct 20, 201740,000 milesTN

TAKATA RECALL ISSUED JUNE 1, 2016 HAS NOT BEEN CORRECTED BY MY LOCAL DEALER. NHTSA RECALL 16V384, MFR RECALL 16S26

Air Bags
Filed Oct 20, 2017FL

TAKATA RECALL RECEIVED ON JULY 2016 SAFETY RECALL FROM FORD MOTOR CO., SAFETYRECALL 15S21 FRONTAL AIRBAG PASSENGER SIDE, AS OF THE DATE THE LOCAL DEALERSHIP I HAVE BEEN TAKING MY VEHICLE FOR SERVICE KEEP INFORMING ME THAT THEY HAVE NEVER RECEIVED THESE PARTS AND HAVE NO IDEA IF THEY WILL EVER GET THESE PARTS. LAST VISIT WAS OCT 2017. I HAVE CALLED NUMEROUS TIME AND THE SAME RESPONSE "DON'T KNOW YET".

Air Bags
Filed Oct 19, 2017FL

"TAKATA RECALL" . I WAS NOTIFIED OVER A YEAR AGO FROM TODAY , OCTOBER 19 2017 , ABOUT THE RECALLS FOR THE DRIVER SIDE AND THE PASSENGER SIDE AIRBAGS . I HAVE HAD THE DRIVERS SIDE REPLACED AT MY LOCAL FORD DEALERSHIP , BUT THEY KEEP TELLING ME THERE IS NO REPLACEMENT/FIX FOR THE PASSENGER SIDE YET . IT'S BEEN WELL OVER A YEAR AND I USE THIS VEHICLE REGULARLY WITH MY 11 YEAR OLD SON IN THE PASSENGER SEAT . I HAVE ANXIETY EVERY TIME I DRIVE THE VEHICLE AND WOULD LIKE TO LET WHOEVER NEEDS TO KNOW THAT THIS IS VERY UNACCEPTABLE AND IT NEEDS TO BE RESOLVED NOW. OVER A YEAR FOR OUR SAFETY IS RIDICULOUS . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Air Bags
Filed Oct 13, 2017TX

THE DEALERSHIP IS UNABLE TO REPAIR MY VEHICLE THEY SAY THEY DON'T HAVE THE PARTS TO DO SO

Air Bags
Filed Oct 9, 2017CA

TAKATA RECALL NUMBER 16V364 JUNE 1 2016. HAS NEVER BEEN COMPLETED AND REMAINS OPEN. WHEN I CALL THE MANUFACTURE I AM TOLD THEY ARE WAITING FOR PART. INSTRUCTIONS SAY I SHOULD NOT ALLOW ANYONE IN THE PASSANGER SEAT INCASE I HAVE AN ACCIDENT. I AM 80 YEARS OLD ANY I AM GETTING TIRED OF ELLING PEOPLE THAT CANNOT RIDE WITH ME. IS THIS PART EVER GOING TO BE AVAILABLE?

Air Bags
Filed Oct 4, 2017IL

2007 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO TAKATA SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL. UPDATED 10/04/2017*JS

Air Bags
Filed Sep 30, 201784,000 milesOH

"TAKATA RECALL" - WHEN DOES IT BECOME A "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER" ISSUE? I HAVE A CAR THAT HAS A SAFE DRIVER'S SIDE AIRBAG, BUT A DANGEROUS PASSENGER SIDE AIR BAG. AREN'T MY PASSENGERS WORTHY TO BE SAFE ALSO? WHY IS IT TAKING SOOOO LONG TO ENSURE THE PASSENGER AIR BAG WON'T INJURE OR KILL MY PASSENGERS? NHTSA DATABASE ON MY VIN STATES THE RECALL IS THERE... BUT CAN'T BE FIXED???? WHY ??? THEY WERE ABLE TO FIX THE DRIVER'S SIDE.

Air Bags
Filed Sep 25, 2017IL

TAKATA INFLATORS - REFERENCE COMPLAINT NO. 11006081 AND NO. 11006075 AIRBAG R07EPLACEMENT - 2007 MUSTANG AND 2008 FUSION: I FOUND THE FOLLOWING INFORMATION ON A HONDA WEBSITE - "THE 'ALPHA' DRIVER-FRONT AIRBAG INFLATORS WERE THE SUBJECT OF THE FIRST TAKATA AIRBAG INFLATOR RECALLS STARTING IN 2008. IN MOST CASES, THE PREVIOUS OWNERS OF THESE AFFECTED VEHICLES DID NOT REPLACE THE INFLATORS UNDER THOSE RECALLS AND, THUS, THE VEHICLES REMAIN UNREPAIRED. NOW, BECAUSE OF THE TIME THAT HAS PASSED, THEY ARE EVEN MORE LIKELY TO RUPTURE IF THE DRIVER'S AIRBAG DEPLOYS IN A CRASH. IN FACT, IN TESTING DONE BY TAKATA, ALPHA INFLATORS REMOVED FROM VEHICLES IN CONSISTENTLY HOT AND HUMID AREAS SHOWED A RUPTURE RATE AS HIGH AS 50 PERCENT." CAN I EXPECT THE SAME, HIGHER PERCENTAGE OF KILL RATE, IN THE INFLATORS IN MY 2007 MUSTANG AND 2008 FUSION AS THEY AGE, AS FOUND BY HONDA? I WILL PAY TO HAVE THE AIRBAGS/INFLATORS REPLACED - REQUEST YOUR OFFICE PROVIDE THE CORRECT PART NUMBERS AND RECOMMENDED PLACE TO HAVE THE WORK CORRECTLY ACCOMPLISHED. I DID NOT RECEIVE A RESPONSE FROM YOUR OFFICE TO EITHER REFERENCED COMPLAIN, ANY INFORMATION YOUR OFFICE CAN PROVIDE IS APPRECIATED. V/R, TOM

Air Bags
Filed Sep 25, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 25, 2017RI

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE PARTS WERE READILY AVAILABLE SO THE DEALER SHOULD HAVE NO ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 22, 201778,000 milesME

TAKATA RECALL FORD KEEPS HARASSING ME WITH LETTERS AND EMAILS BUT DOES NOT EVEN HAVE ANY AIRBAGS TO COMPLETE THE REPLACEMENT THIS HAS BEEN 3 YEARS. IF THE COMPANY CAN'T GET THE REPLACEMENTS THEY SHOULD NOTIFY THE CUSTOMERS IF THEY CAN GET THE REPLACEMENTS THE NEXT LETTER SHOULD BE DATED OR WHEN THE CUSTOMER CAN EXPECT THE RECALL BAGS TO BE AVAILABLE. IF THIS WOULD TRULY A SAFETY ISSUE MY AIRBAG SHOULD HAVE BEEN INSTALLED AFTER THE FIRST RECALL NOTICE I RECEIVED. I HAVE CALLED SEVERAL TIMES TO SEVERAL DEALERSHIPS AND NONE OF THEM HAVE THE AIRBAGS. FORD IS CHEATING ON THIS GAME

Air Bags
Filed Sep 21, 2017AZ

FORD COUNTRY IN HENDERSON NV .WE RECEIVED A RECALL FOR TAKADA INFLATOR. WE CALLED ABD,WAS TOLD BY FORD COUNTRY BOTH DRIVER AND PASSENGER AIR BAGS WERE IN BROUGHT CAR IN ONLY HAD DRIVER BAG. MADE ANOTHER APPT WITH FORD COUNTRY FOR PASSENGER AIRBAG, WAS TOLD THEY DON'T HAVE PASSENGER AIRBAG AND DON'T KNOW WHEN IT WILL BE IN. ALSO, THE DRIVER AIRBAG ALSO NEEDS TO BE REPLACED AGAIN DUE TO ANOTHER RECALL. WE ARE AFRAID TO DRIVE OUR CAR AND WANT TO KNOW WHY US FORD NOT DOING SOMETHING. .WE HAVE A GRENADE READY TO GO OFF ANYTIME. WHY DOESN'T FORD DISASSEMBLE THE AIRBAGS FOR NIW

Air Bags
Filed Sep 15, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482, (707) 468-0091) AND WAS INFORMED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 3, 2017FL

TAKATA RECALL UNSAFE FOR PASSENGER SIDE AIR BAG.

Air Bags
Filed Aug 17, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING AN UNKNOWN DEALER IN ST. PETE, FLORIDA AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/30/2017*JS

Air Bags
Filed Aug 17, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SUNLAND FORD LOCATED AT 15330 PALMDALE RD, VICTORVILLE, CA 92392; (760) 241-7751 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS ASKED TO BRING THE VEHICLE IN ON MONDAY TO GET THE DRIVER'S SIDE AIR BAG REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE FOR THE PASSENGER SIDE AIR BAG. THE PARTS FOR THE DRIVER'S SIDE AIR BAG WERE AVAILABLE AND THE CONTACT WAS INFORMED TO HAVE THE VEHICLE REPAIRED BY THE DEALER. CASE NUMBER: CAS-12930996 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 10, 2017TX

WE HAVE BEEN TRYING FOR OVER A YEAR TO GET THESE AIRBAGS REPLACED PER YOUR RECALL. WE GET CONSTANT REMINDERS AND EVERY TIME WE TAKE THE VEHICLE IN THEY SAY THEY DO NOT HAVE THE PARTS. WE ARE FRUSTRATED BECAUSE THIS RECALL IS MEANINGLESS AS THE DEALERS CANNOT COMMIT TO A TIME FRAME OF WHEN THE PARTS WILL COME IN. ON THE PASSENGER AIRBAG RECALL THE DEALERS ARE SAYING FORD WILL NOT GIVE ANY INFORMATION ON EXPECTED PART AVAILABILITY.

Air Bags
Filed Aug 9, 2017IL

TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO RIVER VIEW FORD IN OSWEGO, IL AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ *JS

Air Bags
Filed Aug 8, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CHINO HILLS FORD (LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710; (909) 203-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Aug 3, 2017133,000 milesCA

BOTH ISSUES I HAVE HAD WITH MY CAR NUMEROUS TIMES. THE ENGINE LIGHT HAS NEVER COME ON AND THROUGH RESEARCH, I GUESS IT HAS HAPPENED TO MANY OTHERS. WHEN IN TRAFFIC MOVING SLOWLY, WARM TEMPERATURE, MY CAR STALLS FOR NO APPARENT REASON. TODAY, IT DID WHILE TURNING LEFT AT A CORNER. I ALMOST GOT HIT. I HAVE TO IMMEDIATELY SHIFT TO NEUTRAL AND RESTART THE CAR. IT HAPPENS DURING RUSH HOUR SO I END UP MAKING OTHER DRIVERS ANGRY WHICH IS DANGEROUS. THE OTHER ONGOING ISSUE I HAVE IS THE CAR ACCELERATING BY ITSELF. THIS HAS BEEN HAPPENING FOR YEARS AND HAS GOT INCREASINGLY WORSE. I NOW HAVE OTHER WITNESS' PEOPLE WHO HAVE DRIVEN THE CAR AND HAD IT HAPPEN. AT MIDAS WHERE I GET MY CAR REPAIRED, THEY DROVE IT AND COULDN'T FIGURE OUT THE ISSUE BUT DEFINITELY SCARED HIM. THE MECHANIC THOUGHT IT IS COMPUTER RELATED. THEY TRIED TO FIND A FIX ONLINE BUT COULDN'T. SOMEONE HIT MY CAR AND IT WAS AT A SHOP BEING REPAIRED FOR 2 WEEKS. THIS IS A VERY LARGE OPERATION. WHEN I WENT TO PICK IT UP THE MECHANIC THERE SAID THAT EVERYONE, AFTER DRIVING MY CAR ONCE, REFUSED TO DRIVE IT AGAIN. IT SCARED THEM TO DEATH. SHE EXPLAINED HOW IT KEPT ACCELERATING AND THEY DIDN'T EVEN HAVE THEIR FOOT ON THE GAS, THERE WERE NO CAR MATS, NO EXPLANATION. THEY WILL HAVE THEIR FOOT ON THE BRAKE AND IT WILL START REVING. WHEN I'M STOPPED AT LIGHTS IT DOES. WHEN I START THE CAR, STILL IN PARK, IT STARTS.THEY STATED THEY DON'T EVER WANT TO DRIVE AND/OR PARK IT AGAIN. THEY SAID IT WAS VERY DANGEROUS. I KNOW FORD DENIES THE IS

Air Bags
Filed Jul 25, 2017NC

TAKATA RECALL THERE HAS BEEN A SIGNIFICANT AND SERIOUS RECALL FOR THE PASSENGER AIRBAG THAT HAS BEEN ISSUED FOR OVER A YEAR BUT STILL DOESN'T HAVE A REMEDY.

Air Bags
Filed Jul 24, 2017FL

LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT REGARDING A SAFETY RECALL NOT BEING ABLE TO GET DONE AFTER 11 MONTHS. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT TO BE PERFORMED. *JS

Structure › Body
Filed Jul 22, 201768,500 milesWV

THE ENTIRE FRONT OF THE HOOD HAS PAINT THAT IS BUBBLING UP AND AT CERTAIN POINTS THE PAINT HAS CHIPPED OFF TO REVEAL CORROSION AND WHAT LOOKS LIKE RUST.

Air Bags
Filed Jul 18, 2017IL

TAKATA INFLATORS - IT HAS BEEN OVER A YEAR SINCE THIS FAMILY WAS NOTIFIED OF THIS OPEN SAFETY ISSUE - WE THANK YOUR OFFICE FOR THE NOTICE. WHAT PLAN OF ACTION DOES YOUR OFFICE RECOMMEND? HOW UNSAFE DOES YOUR OFFICE BELIEVE THIS VEHICLE IS TO DRIVE WITH OTHER FAMILY MEMBERS AS PASSENGERS? THANK YOU. V/R, TOM

Air Bags
Filed Jul 17, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND HAD TAKEN THE VEHICLE TO MARIN COUNTY FORD DEALER, LOCATED ON 6995 REDWOOD BLVD, NOVATO, CA 94945, WHERE THE VEHICLE FRONT DRIVER SIDE AIR BAG WAS REPLACED BUT THE FRONT PASSENGER AIR BAG WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE WORKING ON THE REMEDY PART FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE. ..UPDATED 10/25/17 *BF UPDATED 11/19/2017*JS

Air Bags
Filed Jul 12, 2017CA

TAKATA RECALL: AFTER MULTIPLE ATTEMPTS TO SCHEDULE AN APPOINTMENT FOR BOTH DRIVER AND PASSENGER AIRBAG INFLATOR RECALLS TO BE COMPLETED OVER THE PAST 2 YEARS - THEY STILL REMAIN UNFIXED. THE LAST ATTEMPT FINALLY SECURED AN APPOINTMENT (SATURDAY, JULY 8, 2017 - 4:00 PM). UPON ARRIVAL, I WAS INFORMED THAT I NEEDED TO LEAVE THE VEHICLE FOR 5-7 DAYS AS NO PARTS WERE AVAILABLE. WHEN I ASKED IF THEY HAD A RENTAL/LOANER PROGRAM AS I CANNOT BE WITHOUT TRANSPORTATION FOR THAT LONG, I WAS INFORMED THAT THEY ONLY HAVE 40 LOANERS AND THEY WERE ALL OUT. THEN I WAS INFORMED THAT THEY DO NOT HAVE A RENTAL PROGRAM. WHEN I EXPLAINED THAT THIS IS MY ONLY FORM OF TRANSPORTATION AND I HAVE BEEN TRYING TO HAVE THIS COMPLETED FOR ALMOST 2 YEARS, I WAS ADVISED I COULD EITHER LEAVE THE VEHICLE OR CONTACT ANOTHER DEALER. EVEN AFTER I EXPLAINED THAT I FEAR FOR BOTH MY FAMILY'S HE REPEATED HIMSELF STATING I COULD CONTACT ANOTHER DEALER AND WAS SENT AWAY. AS WE ALL KNOW, THIS RECALL HAS NOT ONLY CAUSED SERIOUSLY INJURIED, IT HAS TAKEN LIVES. I AM ASKING FOR NYOUR ASSISTANCE IN GETTING THESE RECALLS COMPLETED. I VALUE BOTH MINE AND MY FAMILY'S LIVES. AFTER 2 YEARS PARTS SHOULD BE AVAILABLE. BELOW YOU WILL FIND THE DEALER INFORMATION: CITRUS MOTORS FORD AND KIA 1375 S. WOODDRUFF WAY ONTARIO, CA 91761 (800) 447-8907 AFTER CAREFUL RESEARCH, I UNDERSTAND THAT TAKATA HAS FILED BANKRUPTCY AND THE VEHICLE MANUFACTURERS ARE NO LONGER USING THEIR PRODUCTS. I KNOW THAT THERE ARE 4 OTHER VENDORS WITH AVAILABLE PART

Air Bags
Filed Jul 12, 2017FL

TAMARA RECALL. NOTICE DATES BACK TO JANUARY 2016. I HAVE NOT RECEIVED ANY COMMUNICATION THAT THE PASSENGER AIRBAG IS AVAILABLE TO REMEDY THIS SAFETY HAZARD.

Air Bags
Filed Jul 12, 201730,000 milesIL

TAKATA RECALL. THIS RECALL CAME OUT IN JUNE OF 2016, MORE THAN A YEAR AGO. TO DATE, I STILL HAVE NOT RECEIVED A LETTER FROM FORD SAYING THAT THE REMEDY WAS AVAILABLE. AND WHEN I CALL A FORD DEALER THEY CONFIRM THAT THE PARTS ARE NOT AVAILABLE TO REMEDY THE RECALL. IT'S BEEN OVER A YEAR, THE PART SHOULD AVAILABLE TO FIX THIS SUBSTANTIAL SAFETY ISSUE.

Air Bags
Filed Jul 12, 2017GA

TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RIVERTOWN FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 11, 2017PA

TO WHOM IT MAY CONCERN, I'M THE OWNER OF THIS 2007 MUSTANG. I DON'T THINK THAT THE MANUFACTURER HAS BEEN COMPLYING WITH CORRECTING THE AIR BAG RECALL IN A TIMELY MANNER. THE FACT THAT THIS IS A VERY IMPORTANT, SAFETY RELATED MATTER I THINK THAT IT'S A CRIME THAT FORD CAN CONTINUE TO SELL AS MANY NEW VEHICLES AS THEY GET ORDERS FOR AND HAVE NO TROUBLE GETTING AIR BAG COMPONENTS FOR THEM, BUT NOT ABLE TO SUPPLY DEALERS WITH THE PARTS TO FULFILL THEIR OBLIGATION ON ONES THAT ARE IN NEED OF THEM THAT ARE ALREADY ON THE ROAD! I DON'T DRIVE THE VEHICLE NEARLY AS MUCH AS I USED TO BECAUSE OF THE SAFETY HAZARD RELATED TO THIS MATTER. I'M VERY FORTUNATE, I'VE GOT ANOTHER VEHICLE TO DRIVE, MANY PEOPLE DON'T HAVE THAT OPTION. TO SUM IT ALL UP, I FEEL THAT THAT FORD SHOULD BE DOING MORE TO CORRECT A SAFETY RELATED DEFECT IN THESE VEHICLES THAT IS PART OF A RECALL THAT I WAS NOTIFIED ABOUT 2 YEARS AGO! THEY SHOULD EITHER FIX THESE VEHICLES OR BUY THEM BACK. I WOULD PREFER THAT THEY FIX THEM AS I REALLY ENJOY THIS CAR BUT DON'T FEEL SAFE PUTTING MYSELF OR MY PASSENGERS AT RISK BY DRIVING IT ANYMORE!

Air Bags
Filed Jul 7, 2017RI

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER MADE NO MENTION OF ANY PRIORITY GROUP AND ZONE CONCERNING PART AVAILABILITY. THE DEALER (TASCA FORD IN CRANSTON, RI) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 6, 2017CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) FOR THE DRIVER FRONTAL AIR BAG INFLATOR AND 16V384000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT AND THE CONTACT WAS ASSURED THAT THE DEALER HAD THE PARTS. THE VEHICLE WAS TAKEN TO PHIL LONG FORD OF DENVER (LOCATED AT 7887 W TUFTS AVE, DENVER, CO, 80123) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 6, 2017ID

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V319000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ROKSTAD FORD, 476600 US-95, PONDERAY, ID 83852,(208) 263-3127) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V082000 (AIR BAGS), WHICH WAS ISSUED AS A RECALL ON FEBRUARY 25, 2008. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 3, 2017CO

TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGHTON FORD OF BRIGHTON, COLORADO WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD CALL ONCE THE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *JS

Air Bags
Filed Jun 26, 2017TX

NHTSA RECALL 16V384 WAS ISSUED A YEAR AGO FOR THE PASSENGER AIR BAG INFLATOR ON MY CAR. I PHONED THE FORD DEALER TODAY 6/26/2017 AND WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE FOR THE REPAIR. IF FORD CAN OBTAIN MILLIONS OF AIR BAGS FOR THE NEW CARS THEY HAVE DESIGNED, MANUFACTURED, AND SOLD SINCE THIS RECALL WAS ISSUED, IT IS UNACCEPTABLE AND INEXCUSABLE THAT THEY CANNOT OBTAIN PARTS FOR THIS RECALL REPAIR IN A TIMELY MANNER.

Air Bags
Filed Jun 26, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PRIOR TO RECEIVING AN ADDITIONAL LETTER, THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS COMPLETED. THE CONTACT STATED THEY WERE LATER INFORMED THAT THEY PERFORMED THE INTERIM REPAIR AFTER RECEIVING ADDITIONAL LETTER REGARDING THE RECALL. THE AUTO NATION FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 23, 2017TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JONES FORD 510 FLORENCE ROAD, SAVANNAH, TN, 38372) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 23, 2017SC

TAMARA RECALL

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Mustang → · Every Mustang year → · How the figures are calculated →