Page 13 of 13 · complaints 601–615 of 615

2007 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Suspension › Front
Filed Jun 14, 2007270 milesNY

I HAD FILED A COMPLAINT A FEW WEEKS AGO ( ODI# 10192797) ABOUT THE POWER STEERING PUMP FAILURE ON MY 2007 MUSTANG GT WHICH HAD 270 MILES ON IT. THE DEALERSHIP REPLACED THE PUMP UNDER THE WARRANTY AND I HAD MENTIONED A PROBLEM WITH THE FRONT END ALSO. I RETURNED THE CAR TO THE DEALERSHIP AND TO MY DISMAY, WAS TOLD THAT THEY HAD TO REPLACE MY FRONT STRUTS, THEY EXPLAINED THAT THIS WAS THE CAUSE OF MY ALIGNMENT ISSUE. THEY FURTHER EXPLAINED TO ME THAT THEY THINK THAT WHILE MY CAR WAS BEING TRANSPORTED VIA TRAIN, THAT THEY TIED THE CAR DOWN TOO TIGHTLY CAUSING STRESS ON THE STRUTS AND CASTERS CAUSING THE ALIGNMENT AND STEERING WHEEL ISSUES. THE WORK HAS BEEN COMPLETED AND COVERED UNDER WARRANTY AND ALTHOUGH THE ALIGNMENT ISSUE HAS BEEN SOLVED AND THE STEERING WHEEL BACK IN ITS NORMAL POSITION I HAVE NOTICED A THUMPING NOISE FROM THE RIGHT FRONT WHEN GOING OVER BUMPS, ALMOST LIKE A BAD STRUT MOUNT OR SOMETHING. IN ALL FAIRNESS TO THE DEALERSHIP WHO IS FIXING MY CAR, THEY HAVE BEEN EXCELLENT WITH ME AND THIS HAS ALL BEEN COVERED UNDER WARRANTY . MY CAR NOW HAS 1,700 MILES ON IT AND AM WORRIED I MAY HAVE TO SWAP IT OUT FOR ANOTHER WHICH I REALLY DO NOT WANT TO DO AT THIS POINT, IT TOOK A LOT OF RESEARCH TO MIX AND MATCH ALL THE COLORS AND THE OPTIONS THAT MY CAR HAS. *TR

Steering › Hydraulic Power Assist › Pump
Filed Jun 8, 2007241 milesNY

PURCHASED THE VEHICLE OUT OF THE SHOWROOM ALTHOUGH IT HAD 81 MILES ON IT. ON MY 3RD DAY WITH 240 MILES ON IT, THE POWER STEERING PUMP STOPPED WORKING. I HAD THE CAR SERVICED AND THE REPLACED THE PUMP. THE NEXT DAY, I NOTICED THE CAR PULLING TO THE LEFT AND THE STEERING WHEEL WAS OFF CENTER, ALSO TO THE LEFT. I HAVE AN APPT TO DEAL WITH THE NEW ISSUE. I ALSO NOTICE THAT THE CAR IS VERY SKITTISH ON BUMPS, I DONT KNOW IF THATS DUE TO THE LARGE TIRES (18) OR NOT.

Visibility › Defroster/Defogger/Hvac System › Rear Window
Filed May 22, 200710 milesOH

REAR WINDOW DEFROSTER HAS LINES THAT DO NOT WORK, THIS CAUSES REAR WINDOW NOT TO FULLY CLEAR OF FOG OR SNOW AND ICE. FORD WILL NOT REPLACE WINDOWS, ONLY OFFERS TO FIX LINES THAT DO NOT WORK WITH A ELECTRICAL PAINT. *AK

Air Bags › FrontalCrash1 injured
Filed May 3, 20073,800 milesVA

I WAS INVOLVED IN A FRONT COLLISION. THE DAMAGE TO THE VEHICLE WAS EXTENSIVE. MY CONCERN IS THAT THE AIRBAGS DID NOT DEPLOY. I WAS RESTRAINED SOLELY BE THE SEAT BELT. *TR

Fuel System, Gasoline › Storage
Filed Apr 25, 20075,000 milesLA

2007 MUSTANG: HAVE HAD NUMEROUS OF PROBLEMS WITH FILLING UP WITH GAS. THIS DOES HAPPEN QUITE OFTEN. IT'S ONLY LETTING ME FILL UP ABOUT HALF WAY AND PUMP CLICKS LIKE THE FUEL TANK IS FULL, AND IT'S NOT. I HAVEN'T DONE ANYTHING ABOUT IT DUE TO MY TIME SCHEDULE. THERE WILL BE A CALL TO FORD VERY SOON FROM ME. *TR

Vehicle Speed ControlCrash
Filed Apr 24, 200710,800 milesVA

I WAS DRIVING MY 2007 FORD MUSTANG GT DOWN CITY STREETS WHEN THE ACCELERATOR LOCKED UP. THE CAR CONTINUED TO ACCELERATE DESPITE REMOVING MY FOOT FROM THE GAS PEDAL AND APPLYING THE BRAKES DID LITTLE TO HELP SLOW THE CAR. THIS CAUSED ME TO RUN A 3-WAY INTERSECTION, WHICH FORCED ME TO TURN AT DANGEROUS RATE OF SPEED. I ENDED UP RUNNING THE CAR OFF THE ROAD, OVER A CURB/SIDEWALK AND INTO A SMALL TREE TO STOP IT. THE CAR SUSTAINED DAMAGE TO BOTH DRIVER'S SIDE TIRES, THE DRIVER'S FRONT FENDER, BUMPER, DRIVER'S SIDE FRONT WHEEL AND FRONT SUSPENSION. *JB

Exterior Lighting › Headlights
Filed Apr 20, 20072,000 milesFL

TL*THE CONTACT OWNS A 2007 FORD MUSTANG. THE DASHBOARD LIGHTS CONSTANTLY ILLUMINATED WHEN THE ENGINEWAS RUNNING. THE CONTACT ASSUMED THAT THE HEADLIGHTS ACTIVATED AT DUSK, BUT THEY WERE NOT ILLUMINATING. THE HEADLIGHTS DID NOT ACTIVATE AUTOMATICALLY. THE MANUFACTURER REFERRED THE CONTACT TO THE DEALER. HOWEVER, THE DEALER STATED THAT THE MANUFACTURER ADVISED THEM NOT TO REMEDY THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 2,000. *AK

Seats › Front Assembly › Recliner
Filed Apr 10, 2007300 milesOK

I AM HAVING DIFFICULTY FILLING THE GAS TANK ON THE 2007 MUSTANG. I HAD IT TO THE DEALER 3 TIMES IN THE PAST 12 WEEKS. I TRIED CONTACTING FORD DIRECTLY AND THEY CONTINUALLY REFERRED ME BACK TO THE DEALER, WHERE THERE WAS NO RESOLUTION. I AM IN OKLAHOMA AND NOT SURE WHAT THE LEMON LAWS WERE THERE. I ALSO HAVE A SEAT WHICH WAS BROKEN AND HAS BEEN FIXED TWICE. *AK

Vehicle Speed ControlCrash1 injured
Filed Apr 2, 2007HI

TL*- THE CONTACT WORKED FOR AVIS BUDGET AND DROVE A 2007 FORD MUSTANG. THE CONTACT STARTED THE ENGINE, SHIFTED THE GEAR TO DRIVE AND WITHOUT WARNING THE VEHICLE ACCELERATED ON ITS OWN TO 40 MPH. THE CONTACT DROVE INTO A BARRIER IN AN UNSUCCESSFUL ATTEMPT TO STOP THE VEHICLE. HE CRASHED INTO A PARKED VEHICLE WHICH CAUSED DAMAGE TO 3 OTHER VEHICLES. THE DRIVER SUSTAINED INJURIES WHICH WERE DUE TO THE AIR BAG, IT SCRAPED THE FLESH OFF OF HIS RIGHT ARM. THERE WERE NO PASSENGERS IN THE VEHICLE. THE ONLY AIR BAG THAT DEPLOYED WAS ON THE DRIVERS SIDE. A POLICE REPORT WAS TAKEN. *AK THE CONSUMER PROVIDED COPIES OF A SIMILAR EXPERIENCE. THE CONSUMER STATED WANTS SOMETHING DONE BECAUSE AVIS BUDGET KEEPS RENTING THE SAME MODEL VEHICLE WITH THE SAME DEFECT AND OTHER EMPLOYEES HAD THE SAME EXPERIENCE WITH THIS MODEL CAR. UPDATED 07/06/07 *TR

Structure › Body › Roof and Pillars
Filed Mar 15, 20076,200 milesAZ

TL*- THE CONTACT OWNS A 2007 FORD MUSTANG GT CONVERTIBLE ,AND STATED THAT THE TOP DID NOT GO COMPLETELY DOWN. THEREFORE ,IT DID NOT STORE CORRECTLY. A CERTAIN SECTION OF THE TOP STAYED UP. THE CONTACT WAS CONCERNED THAT AT HIGH SPEED THE TIP COULD PULL UP AND CAUSE A CRASH. THE CURRENT AND FAILURE MILEAGE WERE BOTH 6200. *AK

Service Brakes, Hydraulic › Power Assist
Filed Feb 28, 20072,018 milesGA

TL*- THE CONTACT OWNS A 2007 FORD MUSTANG PURCHASED ON OCTOBER 4, 2006 WITH 0 MILES. THE CONTACT STATED THAT ON FEBRUARY 28, 2007 WHILE DRIVING 15 TO 20 MPH UNDER CLEAR ROAD CONDITIONS AND MODERATE TO HEAVY TRAFFIC ON PIEDMONT RD IN ATLANTA GA THE VEHICLE'S FRONT WHEELS EVENLY WENT OVER A ROCK OR BUMP ON THE ROAD. THE CONTACT FELT THE CAR WENT UP EVENLY ON BOTH FRONT WHEELS WHILE PASSING THE BUMP. HE DROVE A FEW YARDS AND TRIED TO APPLY THE BRAKES, , BUT COULD NOT STOP THE VEHICLE. THE CONTACT HAD TO LIFT THE EMERGENCY BRAKE TO STOP THE CAR AND AVOID STRIKING A SECOND VEHICLE THAT HAD STOPPED AT A TRAFFIC SIGNAL. THERE WERE NO WARNING LIGHTS. AFTER COMING TO A FULL STOP THE CONTACT SLOWLY PULLED INTO A GAS STATION AND PARKED THE VEHICLE. THERE WAS FLUID LEAKING FROM THE FRONT DRIVER'S SIDE TIRE TOWARDS THE MIDDLE OF THE ENGINE. THE FAILURE AND CURRENT MILEAGE WERE BOTH 2018.*AK

Power Train › Driveline › Differential Unit
Filed Jan 26, 2007344 milesWA

TL*- THE CONTACT OWNS A 2007 FORD MUSTANG. ON 1-13-07 THE CONTACT WAS DRIVING AT 65 MPH UNDER DRY CONDITIONS WHEN THE REAR DIFFERENTIAL SEIZED, THE VEHICLE STOPPED WITH IN 3 SECONDS OF THE FAILURE. THE CONTACT STATED THAT THERE WASN'T A CRASH, BUT THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO FIRST TOLD HIM THAT THE TRANSMISSION FAILED. THE DEALER WAS TOLD BY THE MANUFACTURER TO PULL THE TRANSMISSION APART, AND THAT THEY WOULD THEN DETERMINE HOW TO REPAIR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER, AND EXPLAINED THE SITUATION. THE CONTACT THEN RECEIVED A CALL FROM THE DEALER, STATING THAT THE FAILURE WAS NOT WITH THE TRANSMISSION, IT HAD BEEN CAUSE BY THE REAR DIFFERENTIAL. *AK UPDATED 2/22/2007 - *NM

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jan 19, 20072,489 milesFL

TL* - THE CONTACT STATED THE THROTTLE ON HIS 2007 FORD MUSTANG GT BECAME STUCK, HE HAD JUST SHIFTED INTO 2ND GEAR. HE WAS TRAVELING AT 25 MPH, BUT DOES NOT REMEMBER WHAT SPEED THE VEHICLE REACHED BEFORE HE WAS ABLE TO STOP. THE CONTACT STATED THAT HE STEPPED ON THE BRAKE AND TURNED THE POWER OFF TO THE ENGINE TO SLOW DOWN THE VEHICLE AND COASTED TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS OR LIGHTS. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE THROTTLE AGAIN BECAME STUCK. THE FAILURE MILEAGE WAS 2489 MILES. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP. THE CONTACT HAS NOT YET SPOKEN WITH THE DEALER. *JB UPDATED 6/9/08 *CN THE ENGINE RPM INCREASE INSTANTLY AND CAUSED THE VEHICLE TO SPEED UP OUT OF CONTROL. THE CONSUMER WAS A TOLD THE VEHICLE HAD A FAULTY MASS AIR SENSOR. UPDATED 06/09/08

Suspension › FrontCrash
Filed Jan 11, 20075,500 milesCA

ATTEMPTED TO TURN WITH THE CURVE OF THE ROAD, CAR DID NOT RESPOND, KEPT GOING STRAIGHT DESPITE TURNING THE STEERING WHEEL. CRASHED INTO ONCOMING VEHICLE. TURNED OUT THERE WAS SUSPENSION DAMAGE TO MY CAR. WENT ONLINE TO CHECK IF THERE WAS A RECALL FOR MY AUTO (2007 FORD MUSTANG), TURNS OUT THERE IS. *JB

Vehicle Speed Control1 injured
Filed Nov 9, 2006OH

I PURCHASED A 2007 FORD GT V-8 AUTOMATIC MUSTANG ON 10/10/06. ONE WEEK AFTER THE PURCHASE, I WAS DRIVING, AND MY THROTTLE GOT STUCK. I PULLED THE E BRAKE AND THREW THE CAR INTO NEUTRAL. AFTER STOPPED THE CAR EVENTUALLY TURNED, I BELIEVE BECAUSE THE RPM'S WERE SO HIGH. ELEVEN DAYS LATER ON 10/29/06 I TOOK OFF AND THE GAS PEDAL STARTED TO TAKE CONTROL AGAIN, YET FAILED TO GO TO THE EXTREME AS THE FIRST TIME. ON 11/07/06 APPROX 6:45 PM, I WAS DRIVING, GOING ABOUT 55 MPH. IT WAS ALREADY DARK OUTSIDE & ROADS WET. AFTER BEING SET ON A SPEED OF 50-55 MPH, I HIT THE GAS PEDAL TO GET UP TO AROUND 60 MPH. ONCE I DID, I COULD FEEL THE GAS PEDAL GO DOWN ON IT'S OWN. INSTINCT REACTION WAS TO HIT THE BRAKES, BUT WHEN I DID THE CAR STARTED SLIDING DUE TO THE WET ROAD. WHILE THE RPM'S WERE GOING UP, I THREW THE SHIFT INTO NEUTRAL AND PULLED THE E BRAKE. ONCE I FINALLY STOPPED, THE RPM'S WERE STILL EXTREME, AND THEN THE CAR FINALLY CUT OFF ON IT'S OWN. I LEFT THE CAR AT THE DEALERSHIP THAT EVENING. THE FOLLOWING AFTERNOON ON 11/08/06, THE MECHANIC STATED THAT THE CAR WAS READY, SO I ASKED WHAT THEY HAD DETERMINED. HE STATED THAT THE FLOOR MAT WAS THE ISSUE. THE FIRST TIME THIS HAPPENED TO ME, I DID NOT HAVE THE WEATHER MAT WHICH IS 5 CM THICK. IN ADDITION, HOW CAN A FLOOR MAT, MAKE A PEDAL ACCELERATE ON IT'S OWN? I COULD ACTUALLY FEEL THE GAS PEDAL GOING DOWN AS IF CRUISE CONTROL WAS JUST TURNED ON. THE DEALERSHIP ASKED IF HE COULD DRIVE MY CAR HOME TO HIS HOUSE TO DETERMINE THE ISSUE. HE ALS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Mustang → · Every Mustang year → · How the figures are calculated →