2022 Ford Mustang Mach E complaints

Ford knowingly sold unsafe vehicles. NHTSA caught them and forced a recall on the High Voltage Junction Box (they are still failing, so you may want to look into this). But what they have hidden from you and all of it's customers that they suckered in buying their defective product, is that the front motors, have undersized wiring, which could cause a fire . They have attempted to hide this from the public, by limiting the power of the car to 5 seconds of full power and then dramatically decreases the power after that. The sold the cars to consumers without revealing that fact, so folks bought the performance "GT" versions and yet they are neutered. It's only a matter of time, where those tiny wires in the front motors give up and start causing fires. It's time for the government to stand up for he consumer here. I've brought it to [XXX] 's attention, but they are hoping we all go away and allow them to get away with selling a defective potentially dangerous vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while operating the vehicle, the messages "Passenger’s door ajar" and "Driver’s door ajar" were displayed along with the message "Stop Safely" before the vehicle suddenly turned off. The vehicle could not be restarted and was later towed to the local dealer. The dealer diagnosed that the 12-volt Lithium Ion Battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.

At highway speeds, the power brakes failed. In order to slow the car down, the brakes pedal had to be modulated with extreme force, upwards of 100 pounds of pressure on the brake pedal. As this happened, the car raised 4 Active Alerts - Powertrain Malfunction / Reduced Power - Antilock Brake Fault - Hill Start Assist Warning - Pre-Collision Assist Not Available. It took a lot of force and distance to bring the car safely to a stop. After 20 minutes we restarted the car and it began to operate normally. The car was brought to a nearby dealer immediately, however, the dealership is unable to diagnose nor replicate the problem. ***We were extremely lucky there were no cars immediately in front of us, and that we have an extreme amount of room to stop. Had we been driving in traffic, there would have been an extremely high likelihood of an accident with injury.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while reversing at slow speeds in a parking area, the vehicle suddenly independently accelerated. The contact briefly lost control of the vehicle and came to a complete stop after striking the curb. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.

My car lunges forward randomly. I have called ford and went to ford several times.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while attempting to enter the vehicle, the key fob was not working as needed. The contact attempted to use the key, and then attempted to use the emergency front trunk access panel to access the 12-V battery. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the 12-V battery and several electrical modules needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

Multiple safety features rendered INOPERABLE AND USELESS including front collision warning, automatic emergency braking, adaptive cruise control, lane keeping system because FORD uses an inferior product to connect the vehicle's cameras and sensors. Each of the systems listed "front collision warning, automatic emergency braking, adaptive cruise control, lane keeping system" are now DISABLED and they are integral to preventing collisions. The vehicle is marketed with those features and is presumably justification of the MSRP charged to customers. FORD is apparently aware of the issue based on FORD forums, that replacement of windshield can comprise the coax cable. The company is using an outdated and less reliable coax cable to run sensors and cameras for an Electric Vehicle when a much more viable, pliable and reliable Fiber media has been available for over 20 years is shortsighted and cheap. Coax to run safety features also brings into question how that feature was safety tested. The vehicle was diagnosed by a Ford Dealership in PA, "U2107" code indicating an issue with the coax cable used to connect the sensors and camera. No component been inspected by the manufacturer, police, insurance representatives or others. Even though there were warning messages it is UNKOWN when the issue actually started or know exactly when the systems failed. I am sure FORD can check the messages store in the software.

I was driving on the freeway when out of nowhere the vehicle alerted me to "Stop safely now". I no longer had any power and could not accelerate. I was doing 70 MPG in the middle lane and had to switch to the right lane, then to the shoulder of a busy interstate. This was extremely dangerous as I was losing speed quickly, and luckily had no one to my right side. If there was traffic I would have been at risk with anyone to my right also at risk. Once I was on the shoulder I tried to restart the vehicle with no success, eventually it just completely lost all power. This vehicle is full electric and had 76% charge at the time of the incident with 23,642 miles. I am very dissatisfied with how unreliable this vehicle was by just turning off in the middle of the road. The worst part was Ford roadside assistance took over 5 hours to get the vehicle towed to the dealership. I was stranded on the side of the freeway, completely unacceptable.

Car was stopped at the top of a hill. Driver put the car in park and exited to talk to a security guard to raise a security barrier. Car began to roll down a hill and didn't stop until it hit a metal security gate 250 yards away. Car was totaled as result of collision with gate. No one was hurt. It would appear that the transmission/engine did not stay in park and began to roll and that none of the other safety features stopped the car. There were no passengers in the car at the time of the accident and no airbags went off.

Just towed to Ford dealer. When car was in Drive mode, would go in Reverse. I have video and posted it to the Ford Facebook page.

After plugging my Mach-E into a Blink Charger at Sheehy Ford in Ashland, VA my vehicle became disabled and will not go into propulsion mode. The car is now 98% charged but will not come out of Park. The dealership blames a NHTSA stop work order on a software update that in their words would resolve the issue.

Door Fault error Front Passenger Door will intermittently open on its own.

The high voltage battery junction box has failed for the second time in 2500 miles. Car left me stranded in a Home Depot parking lot as it would no longer move.

On 1/6/24 it just started lightly snowing and I drove the car home and parked in my diveway which has a slight incline. There was less than 1” of new light snow on my driveway. The car does not fit in the garage so I need to park it outside in order to reach the charger which is in the garage. I parked the car with the car in park and the emergency brake on and the car was off. I turned to go inside to open the garage so I could plug it in. My car started flashing and beeping and proceeded to roll down my driveway and into the road. a notification came up on my app stating that it was an “inclination alarm”. I couldn’t believe it so I then parked the car behind my other car in the driveway further down the driveway and the same thing happened. I then called my friend and he stayed with me on the phone while I stayed in the car to see if it would do it again and it did. The car litereally rolled down my driveway 3 times and I caught it on my security camera 2 times as the 3rd time the camera timed out. Yes, the car rolling into the road could literally kill someone and there are many children and pedestrians who walk in my neighborhood. . I took it to the local dealer on Monday when they opened and showed the video to the service manager and he was dumbstruck. The car ended up being there for almost 2 months while I filed a case with Ford. They had a regional technician check it out and they could not recreate the issue. They said that there is nothing mechanically wrong with

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while having the Blue Cruise system activated at approximately 70 MPH, the vehicle suddenly drifted to the right. The contact was able to straighten out the vehicle however, the vehicle drifted to the left and then to the right again. After a while, the contact was able to regain control of the vehicle by manually operating the steering wheel instead of using the Blue Cruise system to control the vehicle. The contact stated that shortly after regaining control of the vehicle, the failure recurred in the opposite direction going from left to right, and then to the left. There were no warning lights illuminated. The contact was able to maintain control. The dealer was contacted and was able to remotely pull the codes from the vehicle for diagnostic testing. The dealer diagnosed that the camera system and control modules had failed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the dealer for servicing. The failure mileage was 30,000.

- What component or system failed or malfunctioned, and is it available for inspection upon request? According to Ford Service, this is confirmed to be a High Voltage Battery Junction Box failure (HVBJB). The part is pending replacement currently at Central Ford, CA. While Ford issue recall (23S56) to replace all HVBJBs in Extended Range and GT model '21 and '22 vehicles built before May 24, 2022, my car was built after the date. - How was your safety or the safety of others put at risk? The failure of HVBJB directly leads to the lose of power suddenly when driving on the highway. I was cruising on california state highway CA-110 while the car pops up "stop safely now" on the instrument cluster. I lost all power for acceleration and relies purely on 12V battery to power the accesories. There was no emergency lane near the location of the incident which leads to the blockage of highway on the junction from CA-110S to I-10W. This post a significant threat to me as the driver and all other drivers on highway. More importantly, the 12V almost died before the tow truck and police could arrive to solve the incident. Fortunately, I was not hit by ongoing vehicles, but multiple vehicles have to brake agressively to prevent collision. The car was unable to be shifted to N or D since the incident. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle had been inspected by Service department at Central Ford and confirm

Post HVBJB recall, one-pedal drive randomly disengages. Operators of electric cars vehicles use one pedal driving to slow down the vehicle and brake. When that system of braking randomly fails, it is incredibly unsafe. Ford is aware of this problem and it's connection to the earlier recall. I can provide additional documentation if necessary. Ford recognizes issue but has not fix.

The vehicle was delivered [XXX], its an EV and does probably 70% highway/30% city driving. As an EV is on "one pedal" mode exclusively to use the motor to brake the vehicle and regenerate charge to the battery so we rarely use the actual brakes. at 18k mile we notices when the brakes were applied the vehicle and steering wheel shock, we took the car in for service and the front brake rotors were re-surfaced as per Metro Ford in Miami, FL. We noticed again at 22k miles and then Metro Ford in Miami, FL replaced the front rotors as they could not be resurfaced since they were already resurfaces once and would have been out of spec. At 28k miles we notices again, we took it again to Metro Ford in Miami, FL and they said it was cause by brake pad glazing and pad needed to re-surfaced and this time also resourced the rear rotors. All this is been done under warrantee with the exception of replacement of front pads in the last repair as Metro Ford in Miami, FL considered them a "wear" item (even with clear history with brakes) the approximate cost was $427. I believe there is clearly a brake defect with my car as i dont see how an EV on one pedal driving has needed to have front rotors resurfaced 2x and replaced 1x, needed new front pads, and need rear pads resurfaced 1x in less then 2 years/28K miles. Summary of brake repairs - 18k Miles - front rotors re-surfaced - 22k miles - front rotors replaced - 28k miles - front and rear rotors re-surfaced / front pads replaced INFORMATION R

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while reversing(R) at approximately 2 MPH, the back-up camera image froze and then went black. The contact stated that the "Parking Assist" warning light illuminated and then a random game launched on the screen. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.

Car suddenly lost all power and flashed multiple warnings. Steering also became disabled. This was moving at a low speed through a school zone so it did not cause an accident. After several restart attempts the car moved again but quickly same issue occurred. Car was towed to Ford. Still waiting for diagnostic.

I just had a similar experience about four hours ago during normal conditions (dry and daylight). I was approaching a red light that controlled an on/off ramp intersection where a rural road intersects a state Highway. I was on the rural road. As I started braking, the pedal almost immediately felt soft. I kept pressing (never pumped) the brake pedal steadily lexpecting to feel more normal resistance. The brake pedal traveled more than double the distance that it normally does. I started to get some braking, but I don’t think I could have locked up the brakes if I wanted to. The emergency braking didn’t engage; however, there wasn’t a car traveling in my lane between me and the intersection. There were cars exiting the freeway and turning through the intersection immediately in front of me. Fortunately, I had enough brakes to stop just before the intersection. I had my wife and son in the car. I will be having the local Ford dealership look over the car. That incident happened 5-10 minutes after leaving my house. I had used my brakes during this trip prior to the incident. The brakes worked normally for the remainder of the 20 minute trip. Whatever is going on, isn’t right and although I never was dangerously close to an accident, if conditions were slightly different it could have been very bad.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that, upon starting the vehicle, the screen above the steering wheel was producing errors. The door open and trunk open messages were displayed. The brake pedal was pumping without being depressed. The main screen was frozen and not operational. The driver turned off the vehicle, but upon restarting, the vehicle failed to shift into gear. The contact called the local dealer, who informed her about the access panel on the front bumper. The contact exited the vehicle and closed the driver's side front door; after opening the access panel, the contact attempted to jumpstart the vehicle, but the vehicle failed to start. The contact stated that the doors locked with her son and two dogs inside the vehicle. The window was down approximately three inches. The contact's child was inside the vehicle but was unable to unlock the doors from inside the vehicle due to the 12-volt battery being drained. The contact stated that the hood failed to open. The manufacturer was contacted, and referred the contact of Ford SYNC and informed the contact that the vehicle was flagged, and the 12-volt battery was low, and an update was needed, and directed her to Roadside Assistance. The contact called Roadside Assistance, who was unable to jump the vehicle with several jumping devices. The contact used a portable battery to access the vehicle. The vehicle began making an abnormal knocking noise and jerking. The Fire Department was on the

1. Received recall 23S56/23V687 dated 10-13-2023. Initially no remedy available (lack of parts) 2. Early January 2024 recall updated to remedy available with note to schedule service with your advisor. 3. Called Mullinax Ford in Apopka Florida second week in January and clearly stated I was calling to schedule an appointment for HVBJB recall, noted above. Appointment was made for next available which was February 12, 2024. 4. February 12, 2012 I take vehicle to Mullinax Ford for 7:30am appointment. Advisor writes up HVBJB issues along with tire rotation and another software update for stuck charging plug. 5. Throughout the 6 hours of waiting at the dealer the service advisor neither updates me or informs me that the HVBJB recall is not taking place. They apparently performed another recall for a parking break release cable that was neither listed on the ford site or NHTSA as a recall applicable to my vehicle. 6. At the end of the 6hours they hand back my vehicle without the HVBJB recall performed and could not tell me when it could be performed or if parts were available or if they had even checked for the parts. They simply said they would get back in touch. I left to mull things over and clear my head. 7. Called back Mullinax Ford from the car and talked to someone named Michael after asking for the service manager. Explained I specially made the appointment a month ago for the HVBJB recall and that didn't happen and I wanted to know when they could have the part on hand an

I have had 14 incidents over two years where this vehicle suddenly, rapidly accelerates from slow speed, usually less than 15 mph, and six of those incidents had a near collision. Most of the incidents happen in a parking lot or drive-thru and require immediate fast braking to avoid collision. This sudden, unexpected acceleration has been widely discussed on the Mach-E Forum and there is general agreement the cause is inadvertent engaging cruise control by accidentally hitting an overly sensitive button on the steering wheel when the hands are in the 9 to 3 position. I have reviewed all related threads on the forum and counted 36 different owners who have experienced this same problem, most reporting near collisions and serious concerns for safety. Some posters have described possible remedies.

There is a RECALL #23V687 about the high voltage battery main contacts that FORD has been unable to remedy. I'd like to make this complaint so it can get fixed ASAP. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"stop safely now vehicle" frozen would not start or stop unable to place into any gear. Eventually the vehicle returned to normal Ford is denying problem with high voltage junction box but this is the same problem with other Mache

The contact owns a 2022 Ford Mach-E. The contact stated that while driving at approximately 60 MPH the steering and braking systems suddenly malfunctioned causing the driver to lose control of the vehicle. The driver was unable to steer the vehicle and when pressing the brake pedal the vehicle did not stop. The driver lost control of the vehicle drove off the road and down a ravine and crashed into a concrete embankment. During the crash neither front air bags deployed. The front passenger sustained a fractured sternum and was transported from the scene to the hospital. The driver of the vehicle sustained a concussion which later required medical attention. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The contact indicated that the vehicle was recently serviced for NHTSA Campaign number: 23V687000(Electrical System). The failure mileage was 9,100.

There is an issue with the vehicle displaying the speed when operating. I have experienced this issue randomly over the past year. The speed is typically displayed on the information cluster screen above the steering wheel. I have photo and video of the issue but the Upload File button is not working on your website. The only resolution so far has been to restart the vehicle. It does not appear that this can be resolved while the vehicle is ON.

Ford did an update recently, 6.8.0, which obscures the speedometer and moved it to far right of the IPC making it difficult to see now when driving. This is safety issue and I like to have the speed of my vehicle right in front me where it should be.

Brakes automatically engage when parked. Next time I went to drive the car wouldn't move until a loud "clunk" came from the rear and the car moved. But, when I started driving there was a repetitive noise coming with each turn of a rear wheel. Parked the car and took to dealership which confirmed that a "chunk" of the brake pad had come off and adhered to the brake rotor. Contacted Ford and was told that it wasn't covered under warranty because I had gone more than 12, 000 miles. They did set up a case (CAS-46526025-Q7S5V2), but I never heard anything from it. In conversation with the dealer, this is apparently a common problem for which Ford has issued at least 2 TSBs (21-2206 & 22-2023) but the term expired before my incident. From reading of other incidents on various forums for the MachE, it is apparent that the problem still persists as in my case and is affecting a number of owners. Ford needs to be pressured into issuing a recall to install improved brake pads/rotors to prevent this problem from occurring. It could happen at a time when it isn't easy to pull over and therefore, cause an accident.

Car got a stop safely now error and stopped working. I had to call a tow truck and have it sent to a dealership.

Waiting for traffic to move in a busy street. Lights went up pedestrian sounder fault stop safely now and the vehicle wouldnt move. I was panicking my life is in danger im stuck between opposite traffic. So I put on the hazard lights and call two tow trucks and called 911. Next day high voltage warning and powertrain malfunction lights went up service now. I setup first available service which is in one week. Called ford said its okay to drive while waiting for the service. 12/14, warning lights disappeared in the morning but in the afternoon same thing happen lights went up pedestrian sounder fault stop safely now and it just stopped again in the middle of a busy street. I checked recall site there was no recall for this specific vehicle concerning this but others were recalled

Ford is aware of these issues and I can't believe they are ignoring them and making me pray through them. My vehicle, since I purchased it, has had issues with the adaptive cruise, the accident avoidance gets disabled, lane assist stops working, and the final thing is that it registers that the camera is not working and must be serviced. the last thing that happened is that the car shut down its self driving in the middle of taking a turn on the highway and proceeded to drive me off the road. There was no braking or anything, when I reacted to stop it, I barely missed the guard rail and the car fought me to even turn the wheel. This has been documented with multiple dealerships. All of them have dealt with Ford's technicians remotely and have all failed at fixing my issues. Before it everything stopped working again, it went on and off for months as it did before... the failed completely. Because of this, my wife and I only transport our children in her vehicle out of concerns for our family's safety. Ford will try to say they won't replace my vehicle due to its current milage, but this was well documented and never fixed long before this. its been happening since 2,000 miles.

There is a common software bug on Mustang Mach-E vehicles where the "drive mode" of the vehicle (a software feature that changes the braking, suspension, and acceleration characteristics of the vehicle) will suddenly change and a popup will appear on the screen stating "Drive Mode Unavailable" While decelerating to stop at a light, the "drive mode unavailable" warning appeared, the braking characteristics of the vehicle changed, and I ran out into the middle of the intersection.

I parked my MachE at home on Sunday evening and I had "lock the car when i walk away" setting turned ON. I also had alarm system turned ON. Car keys were more than 20-25ft away in my home. So, technically no one should be able to break into my car without sounding an alarm. Yet, theft happened on Monday morning without any physical damage to the car and no alarm was sounded. Ford said take the car to dealer and dealer said they don't know how to get the car logs to determine what\how happened and they want to charge me a fee just to take a look at it. Car also had my garage door key programmed, so thief could have simply opened the garage and could come it right away while kids and we were sleeping - it's big security risk. It very much sounds like some fault in the car as one of the scenarios - 1) it didn't lock on Sunday evening even though I had walk away lock setting turned on, or 2) it's so easy to fake or replicate the signals from the key which was stored at home or 3) alarm system is at fault and it didn't trigger for some reason.

The panoramic glass roof is slowly failing. The glass began to develop a small stress crack (with no sign or notice of impact as cause) which, over the months, has grown to a complete circle, about 12 inches in lengths. Additional stress cracks will easily compromise the glass and cause an immediate road safety hazard. Ford dealership denies any responsibility or warranty claim, falsely claiming it was due to some kind of impact when it was not.

The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed with the Adaptive Cruise Control activated, the steering wheel jerked in the direction of oncoming traffic. The contact depressed the brake pedal and steered the vehicle back into the correct lane. The contact stated that the “Driver Assist Not Available” message was displayed. The contact stated that the message was displayed after the vehicle jerked and steered into the oncoming traffic. The contact stated that the failure had been reoccurring for approximately one year. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 500.

While driving on Route 1 and attempting to pass another motorist, a flashing red "STOP SAFELY NOW" lit on my dashboard, along with multiple warnings of a "powertrain failure". Thankfully I was near my house and was able to get home. But the FordPass App is saying that I had a high-voltage power malfunction and will need to tow the car to my local dealership. Now I am being told that the high-voltage junction box has failed and needs to be replaced (consistent with Ford Recall notice 23S56). Unfortunately, Ford hasn't produced a replacement part, and after speaking with multiple dealerships, I have been told that an updated replacement part may not be available until Q1 2024 (Or between 6-18 weeks from now). Those of us who purchased these vehicles now have $65K+ paperweights. Ford should buy back these cars, fix them, then resell them through local dealerships. Please help remedy this situation.

I have a 2022 Mustang Mach E GT Performance edition. I purchased it new and am the first owner. The build date is September 2022 and I received a notification in the Ford Pass Mobile phone application saying: - High Voltage Battery Warning - Powertrain Malfunction / Reduced Power This is a known issue for build dates before May 2022, so my car should've not been affected, but it is. I've scheduled a service appointment for further diagnostics with the authorized service center where I purchased the car.

On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.

On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have

The HVJB failed once again, disabling my car. This is the second HVJB I’ve had since purchasing the car April 18,2022. The car goes into a limp mode making it unsafe for highway use.

This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.

The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.

Vehicle experienced the recalled HVBJB failure around November 21, 2022 at 13,000 miles. The failed device was replaced. Around July 12, 2023 at 23,000 miles, the replaced HVBJB device failed again and was once again replaced. It seems that the replacement device does not resolve the issue. Both times, the vehicle was traveling on the highway and the vehicle performance was instantly restricted causing a dangerous situation where I had to immediately move over to the right lane without any acceleration power to navigate around large trucks.

I am going to try to explain this as best as I can. Ford has faulty charging cables that they know about and have not recalled voluntarily. This I have an issue with because it is causing the battery on my car to overheat and put it at a potential risk of catastrophic thermal runaway incident. I have had two charging cables go bad on my car. I just got my car back today and I noticed the new cable has a new part number on it as well as different types of wiring marked on the outer portion of the top cable. This is the gauge of wiring that is being used to plug into the outlet of my home to the actual charging conversion. Look at the old and new cable pictures and notice the white markings on these cables the gauge or wiring is different. Now the part number of the one on the white car I am not sure at all which one was turned in as I no longer have it anymore but what I can tell you is on the white converter itself with part number LJ98-10f868-AL is the new part number cable which I just got and have no issues with. The other one part number LJ98-10f868-AK is the older part number cable that I have seen the amber light staying on that says that it's in an undercharging condition due to overheating. So with this said Ford is aware there is a defect in the charging cables of previous models prior to AL. I have had two other charging cables go bad before I just got this AL one how is this possible with no recall? These prior model charging cables are putting stress on the electr

While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.

Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.

While driving the vehicle in the highway the service/malfunction indicator light (MIL, wrench symbol) turned on and the vehicle dramatically lost propulsion power limiting my acceleration/speed. I opened the Ford Pass App on my phone and the following messages were shown regarding the issue: "High-Voltage Battery Warning and Powertrain Malfunction/Reduce Power". The message in the app also indicated to contact the dealer immediately. I would estimate that max acceleration was instantly reduced over 30%, causing a great concern while cruising at highway speeds. Previous to the date of this incident, the warning/check engine light never turned on. I made the next exit to use secondary roads as a precautionary measure since the max acceleration was limited. I am very active in various Mach-E forums, and this is a well-known issue for Ford. These messages are the ones related to a potential design problem with the High Voltage Battery Junction Box (HVBJB) included in my vehicle (Mach-Es built on or before May 28, 2023). My production date was January 2022. This vehicle got the safety recall #22S41 (software update) at the dealer last year. The software basically allowed the driver to get these warning messages if issues with the HVBJB contactors were detected. It is noteworthy to mention that I did not get the “Stop Safely Now” message, which would have made the vehicle undrivable. Next morning the wrench symbol disappeared from my instrument cluster. Ford issued a technical serv

So I have had 2 240v Ford charging cables go bad with a solid amber light on it and a pulsating blue light in the middle and no red light. This means according to the chart I saw online that the charging is reduced because it's overheating. So I drove it around on August 29th,2023 with a high temperature outside of 105 degrees F that day. The low I believe in Murrieta, CA that night was 70 degrees F. Since it's charging in the garage, you have to account for an extra 10-18 degrees F of heat since most garages are not air-conditioned. This coupled with the high voltage battery connector failure recall that is also currently being investigated leaves me to believe the battery itself may be overheating causing the high voltage battery connector to weld itself shut and 240v Ford charging cables to fry. With both of these issues currently happening I believe it puts us at a higher risk for a catastrophic thermal runaway event. My recommendation would be to check Ford's testing of the electrical battery system. Was it tested driven during 105 F weather then charged overnight multiple times on a 240V Ford charging cable that comes with the car? Was the fact that 10-18 Degrees F that a garage is much hotter then it is outside? I have had two charging cables fail with under 25k miles. This leads me to believe the battery is overheating and catastrophic thermal runaway is at a greater risk with all these issues. I do not want this thing to go into catastrophic thermal runaway while in