2017 Ford Fusion complaints

VEHICLE WAS PARKED AND WHEN TURNED ON THE CHECK ENGINE LIGHT CAME ON. WHILE DRIVING AROUND 45 MPH , THE POWER TRAIN LIGHT CAME ON. TOOK VEHICLE INTO DEALERSHIP AND WAS INFORMED I NEEDED A NEW TORQUE CONVERTER. WAITING TO HEAR BACK ON IF THEY HAVE FOUND THE PART, AS THEY COULDN'T THE DAY I TOOK IT IN. VEHICLE ONLY HAS 24K MILES ON IT. I DO NOT KNOW IF THE PREVIOUS RECALL REGARDING THIS PART WAS FIXED OR NOT BECAUSE IT WAS PRIOR TO THE DAY I BOUGHT THE CAR.

SHIFT SYSTEM FAULT

APPROXIMATELY A WEEK AGO I NOTICED MY VEH WAS CUTTING OUT AND LOSING POWER ON SLOW ACCELERATION AROUND 30-40 MPH AS THE GEARS WERE SHIFTING. TOOK THE VEH TO A FORD DEALERSHIP AND THEY SAID THE TRANSMISSION FLUID SMELLS BURNT AND IS DARK. THEY SAID THE CLUTCH IS BREAKING APART AND THEY SAID I NEED AN ENTIRE NEW TRANSMISSION. THE VEH ONLY HAS 66K MILES ON IT.

LOST ALL ELECTRICAL WHILE DRIVING, HEADLIGHTS,ENGINE DIED, ALL AT SPEED ON A BUSY HIGHWAY AT NIGHT.WE HAVE BEEN EXPERIENCING MINOR ELECTRICAL DEFECTS/GLITCHES IN THE PAST MONTH.WINDOWS GOING UP AND DOWN IF YOU TOUCH THE WINDOW SWITCH. DRIVER NEEDS TO REST ALARM EVERY 5 MINUTES AT TIMES..IT JUST HAS SOME SORT OF ELECTRICAL GLITCH.

I AM FILING THIS COMPLAINT FOR MY SISTER (SHE DOES NOT HAVE A COMPUTER) WHO HAS FOUND HER FORD FUSION WITH A DEAD BATTERY SEVEN TIMES, STARTING THREE DAYS AFTER PURCHASE. ON FOUR OCCASIONS IT WAS TAKEN TO THE DEALER FOR SERVICE, THREE OTHER TIMES JUMP-STARTED BY HER NEIGHBOR SO SHE COULD GET TO DOCTOR'S APPOINTMENTS. DUE TO HEALTH PROBLEMS, SHE CANNOT AFFORD TO MISS THESE APPOINTMENTS. APPARENTLY, THIS DEAD-BATTERY ISSUE IS A WIDESPREAD PROBLEM WITH THE FUSIONS. IN JANUARY 2018 FORD ADMITTED THERE IS A BATTERY DRAINING PROBLEM AND INSTRUCTED HER TO HAVE THE PCM REPROGRAMMED (ATTACHMENT 2). IT DID NOT SOLVE THE PROBLEM. THE DEALER CANNOT FIND THE SOURCE OF THE DRAINING. IN HER CASE THE BATTERY WAS FOUND DEAD AFTER SITTING STATIONARY IN EACH INSTANCE. THIS PROBLEM WILL HAPPEN AGAIN AND AGAIN. THE NEXT TIME, SHE WILL FILE A LEMON LAW CASE. FORD SHOULD BE REQUIRED TO RECALL ALL OF THE FUSIONS TO FIX THIS PROBLEM, WHICH SUBSTANTIALLY AFFECTS SAFETY, USE AND MARKET VALUE OF THE CAR.

I HAD TO TAKE MY VEHICLE TO THE NEAREST FORD DEALERSHIP YESTERDAY BECAUSE I WAS GETTING AN ERROR MESSAGE ON MY DASH STATING "SHIFT SYSTEM FAULT - SERVICE SOON." I WAS NOT ABLE TO PUT MY CAR IN REVERSE OR NEUTRAL AND WHEN TRYING TO DO SO, THE PARK BRAKE WAS AUTOMATICALLY APPLIED. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AND WAS TOLD THE THE SHIFTER CABLE BUSHING HAD CAME A PART WHICH WILL COST OVER $315 TO BE FIXED. I READ ONLINE THAT FORD RECALLED OVER 500,000 FUSIONS (2013-2016) AND ESCAPES FOR THE SAME EXACT REASON. WILL FORD BE ISSUING ANOTHER RECALL ON THE NEWER MODEL CARS? I'M HAVING TO COME OUT POCKET FOR A PROBLEM THAT HAS BEEN AN ISSUE WITH OTHER VEHICLES IN THE PAST. AS SOON AS I GET THE FINAL RECEIPT FROM THE DEALERSHIP, I WILL HAPPILY UPLOAD IT.

AS I WAS DRIVING ON THE HIGHWAY MY CAR ENGINE STARTED CUTTING OUT AND CHECK ENGINE LIGHT CAME ON. REPLACED SPARK PLUGS, FUEL FILTER AND COIL PACK. PROBLEM DID NOT RESOLVE. TOOK CAR TO CHAPMAN FORD IN SCOTTSDALE AZ. THEY FOUND THAT THE FUEL INJECTOR IN CYLINDER 2 HAD STUCK OPEN FLOODING THE CYLINDER WITH GASOLINE AND COMPROMISING LUBRICATION IN THAT CYLINDER. REPAIR REQUIRES REMOVING ENGINE AND REBUILDING IT. VEHICLE ONLY HAS 70,000 MILES ON IT OF WHICH 95% IS HIGHWAY MILES. IF I WOULDN'T HAVE KNOWN TO SWITCH IT TO SPORT MODE AND KEEP THE RPM UP UNTIL I COULD GET TO A SAFE LOCATION IT COULD HAVE STALLED ON THE HIGHWAY CAUSING A COLLISION. AFTER DOING RESEARCH ONLINE FOUND THAT THIS IS A COMMON PROBLEM WITH THE ECOBOOST 4 CYLINDER MOTOR AND SHOULD BE A RECALL ITEM. FORD REFUSING TO PAY FOR REPAIRS ON A CAR THAT'S JUST OVER 2 YEARS OLD. WITH PREVIOUS FORD VEHICLES I HAVE ALWAYS BEEN OFFERED AN EXTENDED WARRANTY BUT WAS NOT ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AND THE VEHICLE VIBRATED AND SHUTTERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED COOLANT INSIDE CYLINDER NUMBER ONE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO PEORIA FORD (9130 W BELL RD, PEORIA, AZ) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNKNOWN.

SO, I HAVE COMPLAINED TO FORD ON 3 SEPARATE OCCASIONS ABOUT MY GEAR SHIFT MALFUNCTIONING. WHEN I PUT IT INTO DRIVE, THE GEAR WILL GO BACK INTO PARK AND START FLASHING. OR IT WILL START DRIVING AND GO BACK INTO PARK AFTER MOVING. IT'S CRAZY. THEN, FORD SERVICE HAS TOLD ME MULTIPLE TIMES THAT THEY CAN'T FIND ANYTHING WRONG. NOW THERE IS A RECALL FOR THE EXACT SAME ISSUE. I EVEN HAD WANTED THEM TO TAKE THE CAR BACK BECAUSE I DIDN'T FEEL SAFE, BUT THEY SAID IT HADN'T BEEN LONG ENOUGH AND THEY COULDN'T FIND ANYTHING WRONG. AGAIN, NOW THERE IS A RECALL FOR THE EXACT ISSUE. ALSO, MY WINDOWS ROLL BACK DOWN AFTER I ROLL THEM UP. THEY WILL DO THIS SEVERAL TIMES UNTIL THEY STOP. AGAIN, FORD SAID THEY CAN'T FIND ANYTHING WRONG.

I ATTEMPTED TO BRAKE BUT THE ENGINE STARTED RACING. THE ONLY WAY TO STOP IT WAS TO THROW IT INTO PARK, I TURNED THE ENGINE OFF AND IT RESTARTED IT. THE ENGINE RACED AGAIN AND THE ONLY WAY TO STOP IT BEFORE IT HIT ANOTHER CAR WAS TO TURN THE CAR OFF SINCE THE BRAKES COULD NOT OVERRIDE THE RACING ENGINE. I RESTARTED THE CAR AGAIN AND THE ENGINE WAS FINE. IT HAS RUN FINE FOR THE LAST 100 MILES. THE DEALER COULD FIND NOTHING WRONG WHEN I BROUGHT THE CAR IN .

VEHICLE STUCK IN NEUTRAL WON'T SHIFT GEARS

THE WINDOWS GO UP AND DOWN BY THEMSELVES AND YOU CAN'T PUT THEM UP ALL THE WAY OR THEY WILL GO BACK DOWN BY THEMSELVES AND THEIR IS SOME KIND OF INTERFERENCE IN THE ELECTRICAL SYSTEM THAT COMES THROUGH THE STEREO AND LIGHTS. AND THIS SAME PROBLEMS HAPPENED 2 TIME'S BEFORE THIS DATE BELOW SO IT HAPPENED 3 TIMES

YESTERDAY I WAS PARKED AT WORK, I GOT INTO MY CAR AND MY SERVICE ADVANCE TRAC LIGHT AND STEERING ASSIST FAULT LIGHT CAME ON. MY STEERING WHEEL WAS LOCKED AND I COULD NOT TURN THE WHEEL. I HAD NO WARNING AND NO PROBLEMS LEADING UP TO THIS.

THE FRONT DRIVER SIDE AND PASSENGER SIDE WINDOWS WILL NOT CLOSE FULLY ON OCCASION. IF YOU TRY ROLLING THE WINDOW UP IT WILL AUTOMATICALLY ROLL BACK DOWN TO ABOUT HALFWAY TO 2/3 OPEN. I TRIED TO GET THIS ISSUE CORRECTED AT HE DEALERSHIP ONCE. THE MECHANICS REFUSED TO LOG THE ISSUE AND 'RECALIBRATED' THE WINDOW IN A FEW SECONDS. THE PROBLEM PERSISTS. IT IS A SAFETY ISSUE IN MY OPINION BECAUSE PASSENGERS AND DRIVERS CANNOT CLOSE THE WINDOW IN CASE OF EMERGENCIES. THIS HAS BEEN ONGOING SINCE LAST YEAR.

VEHICLE IS NOISY IN NEUTRAL AND HAS TROUBLE SHIFTING GEARS.

TAKATA RECALL - I DONT KNOW IF THAT APPLIES TO MY CAR. MY WIFE HAD AN ACCIDENT ON MARCH 12 2019 WHERE SHE HIT A TREE. THE IMPACT WAS SO MUCH THAT THE CRADLE OF THE BODY WAS DAMAGED. MY INSURANCE COMPANY IS GEICO , DECLARED THE CAR AS TOTAL LOSS. THE REASON THAT I AM WRITING THIS COMPLAINT IS THAT CAR AIRBAGS DID NOT INFLATE THEY WERE NOT ACTIVATED. WHEN YOU SEE THE PICTURE OF DAMAGE YOU WILL BE AMAZED WHY THIS MUST HAVE HAPPENED. WHEN I REPORTED THIS TO FORD THEY SAID THIS IS YOUR CASE NUMBER CAS17428626 AND SOMEONE WILL GET IN TOUCH WITH YOU SHORTLY. NOBODY HAS GOT IN TOUCH THEY HAVE MY EMAIL ID THEY HAVE MY PHONE NUMBER AND MY HOUSE ADDRESS NOTHING NOT A SINGLE RESPONSE. WHEN WE TALK ON THE PHONE THEY ARE LIKE EVERYTHING WILL BE DONE RIGHT AWAY BUT THE RIGHTAWAY IS LIKE A SUMMER DAY IN THE MONTH OF JANUARY WHICH NEVER COMES. I EVEN TOLD THEM JUST INCASE IF I DONT PICK UP THE PHONE PLEASE LEAVE A VOICEMAIL OR EVEN A MESSAGE SO THAT I CAN GET BACK TO YOU QUICKLY. SO FAR NO ONE HAS RESPONDED. FRANKLY I AM DISAPPOINTED IN THEIR HANDLING OF MY CASE AND ALSO THIS IS AMERICA WHERE SAFETY IS NEVER COMPROMISED SO WHY DID IT HAPPEN TO ME OR WHY SHOULD IT HAPPEN TO ANYONE WHO HAS A SIMILAR CAR LIKE MINE.

I HAVE HAD MY BATTERY REPLACED A NUMBER OF TIMES MY CAR LOSES POWER OFTEN HAS TO BE JUMP STARTED. THE CRUISE CONTROL ACTIVATES ITSELF SPEEDING ME UP AND SLOWING ME DOWN AND THE RADIO NO LONGER WORKS ACTUALLY NONE OF THE CONTROLS ON THE STEERING WHEEL AND OR THE RADIO WORK

I TOOK MY VEHICLE TO MULLINAX FORD OF OLYMPIA FOR A SQUEAK DURING SUSPENSION JOUNCE. THEY TRACED THE PROBLEM TO A BRAKE LINE RUBBING ON THE SWAY BAR. THEY ALLEGEDLY FIXED THE ISSUE. ON MARCH 5, 2019, I EXPERIENCED A COMPLETE HYDRAULIC FAILURE OF THE VEHICLE'S BRAKE SYSTEM. THE VEHICLE WAS TOWED TO SKYLINE FORD IN SALEM, OR FOR REPAIRS AND THEY FOUND A BRAKE LINE FAILURE DUE TO RUBBING THE VEHICLE'S SWAY BAR. I BELIEVE THERE IS THE POTENTIAL FOR THIS TO BE A WIDESPREAD ISSUE AND AM REQUESTING A FULL INVESTIGATION DUE TO THE VOLUME OF FORD FUSION VEHICLES ON THE ROAD AND THE SEVERITY OF A BRAKE HYDRAULIC FAILURE. THE ISSUE MAY BE CONFINED TO "SPORT" MODELS WHICH MAY HAVE A LARGER FRONT SWAY BAR THAN OTHER FUSION MODELS. MY VEHICLE HAS OVER 50,000 MILES WHICH IS ABNORMALLY HIGH FOR A 2017 MODEL YEAR VEHICLE. AS OTHER VEHICLES OF THIS TYPE ACQUIRE THE MILEAGE MY VEHICLE HAS, MORE MAY BE SUBJECT TO THIS TYPE OF FAILURE. THE SPORT MODEL WAS NOT PRODUCED BEFORE 2017

ENGINE SHUTS OFF WHILE DRIVING IN MOTION, MAKING LEFT TURN FROM MAIN STREET INTO PARKING LOT - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, BRAKING AT TRAFFIC SIGNAL - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN. IN MOTION, MAKING RIGHT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT FROM 2 LANE ROAD TO PRIVATE ROAD, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM 2 LANE ROAD INTO SUBDIVISION - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, ON CITY STREET, VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT. VEHICLE WAS PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, DIRT ROAD, VEHICLE SHUT OFF WHILE DRIVING 26 MPH. DISPLAY READ SEE MANUAL, SERVICE ADVANCE TRAC. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN. VEHICLE HAS SHUT OFF 7 TIMES, DATE PROVIDED IS THE LAST DATE THE VEHICLE SHUT OFF. THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR. VEHICLE DOES NOT STORE CODES. DEALER SAYS THERE

I BOUGHT A BRAND NEW FUSION 2017 HAVE AROUND 79,500 MILES ON IT NOW IT'S BEEN TWO YEARS. LAST WEEK THE CAR WRENCH LIGHT CAME ON BUT IT WOULD COME OFF AND ON AS I WOULD DRIVE THE CAR WOULD PLOW WHEN ACCELERATION RANDOMLY ON THE HIGHWAY WHEN I WOULD BE DRIVING IN THE CITY AND CAME TO A RED LIGHT THE CAR WOULD STALL AND REV BUT WOULDN'T GO SAME WHEN I WOULD BE TURNING SLOWING DOWN IT WOULDN'T GO. IT DOESN'T HAVE COVERAGE ON WARRANTY BECAUSE IT EXCEEDS THE MILES I BOUGHT A NEW CAR SO I WOULDN'T HAVE TO WORRY ABOUT A TRANSMISSION I'M STILL PAYING THE CAR AND THE DEALERSHIP IS TELLING ME IT COST 5,000 PLUS OTHER FEES FORD MOTOR COMPANY DOESN'T WANT TO PAY FOR A FAULTY TRANSMISSION, THEY SOLD ME A BAD TRANSMISSION!NOW I'M PILED WITH FEES OF RENTAL BECAUSE THEY DON'T EVEN WANT TO GIVE A COURTESY RENTAL ! ENOUGH IS ENOUGH

PRIMARY CONCERN: CAR LOSES ALL PROPULSION AND GOES INTO ACCESORY MODE WHEN ACCELERATING. I, AS WELL AS SEVERAL OTHERS WITH 2017 FORD FUSION SPORT MODELS, HAVE LOST TOTAL POWER WHILE LEAVING RED LIGHTS, STOP SIGNS, AND WORST OF ALL, MERGING ONTO THE HIGHWAY. MY CAR DIED UNDER NORMAL ACCELERATION WHILE ATTEMPTING TO MERGE ON THE HIGHWAY, AND WHILE PULLING AWAY FROM A STOP SIGN, ON TWO DIFFERENT OCCASIONS, MONTHS APART FROM EACH OTHER. A MEMBER OF OUR FACEBOOK GROUP OF FUSION SPORT OWNERS CAPTURED HIS CAR LOSE ALL POWER, ON VIDEO, AND HIS CAR IS BEING BOUGHT BACK BY FORD, BUT THAT IS NOT ENOUGH. THESE CARS, ALTHOUGH FUN AND ENJOYABLE, POSE A SERIOUS THREAT TO NOT ONLY THE OWNERS OF THE CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD WHO COULD HIT US FROM BEHIND, INJURING OF KILLING PASSENGERS IN EITHER VEHICLE, OR VEHICLES NEARBY. THIS CAR NEEDS TO BE RECALLED AND REMOVED FROM THE ROAD. HERE IS HIS VIDEO: HTTPS://YOUTU.BE/NLNN0HKRHTG

RANDOMLY UPON STARTING THE CAR NONE OF THE DASHBOARD CONTROLS WORK INCLUDING HVAC CONTROLS, RADIO OR WINDOW CONTROLS, MEMORY SEATS ALSO.

I HAD DRIVEN THE CAR THE PREVIOUS DAY AND PARKED IT IN MY DRIVEWAY AND THE CAR WAS COMPLETELY DEAD THE NEXT MORNING. I HAD REPLACED THE BATTERY ONLY 4 MONTHS PRIOR. IT WAS A NEW BATTERY. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND AND THEY TESTED STARTING AND CHARGING SYSTEM CIRCUITS-CHARGE-TEST NOTHING CAME UP. I HAD CHARGED THE BATTERY EARLIER THAT DAY TO GET THE CAR TO THE DEALERSHIP. THIS IS THE SECOND TIME THE CAR HAD COMPLETELY DISCHARGED THE BATTERY AND BOTH TIMES THERE WAS NOTHING WRONG WITH THE BATTERY.

I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR DID NOT GO MORE THAN 10 FEET BACKWARDS WHEN THE WHOLE SYSTEM SHUT DOWN AND HAD TO RESTART. IT TOOK MORE THAN 10 MINUTES TO RESTART AND IT TOOK 3-4 TIMES OF PUTTING ON THE BRAKE AND PUSHING THE START BUTTON BEFORE THE SYSTEM WOULD RE-INITIATE. THIS WAS THE SECOND TIME THE CAR HAD DONE THIS AND THE WHOLE SYSTEM AND TO RE-START. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND, CA AND THEY DID A SYSTEM/CHARGING CIRCUITS-CHARGE-TEST AND NOTHING CAME FROM THE TEST. THE CAR IS STILL UNDER WARRANTY BUT SINCE THEY DID NOT FIND ANYTHING IT COST ME $ 95.

VEHICLE STALLED WHILE ACCELERATING FROM A STOP.

STATIONARY VEHICLE - DEALER COULDN'T ROTATE THE TIRES BECAUSE THE LUG NUTS WERE SWOLLEN. I WAS TOLD THAT I COULD BUY NEW LUG NUTS FOR $140.00. THE TECHNICIAN STATED THAT THERE IS A CLASS ACTION LAW SUIT AGAINST FORD FOR THE LUG NUT ISSUE. POTENTIAL PROBLEM WOULD BE IF I HAD A FLAT WHILE ON THE ROAD AND COULD NOT FIX BECAUSE THE LUG NUTS WERE SWOLLEN, WHICH COULD CAUSE SAFETY ISSUE.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS FORD (223 EAST GOODMAN RD, SOUTHAVEN, MS 38671, 662-349-7004), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FIESTA FORD (78990 VARNER RD, INDIO, CA 92203, 760-772-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

STEERING WHEEL BECAME NOTICEABLY LOOSE AND WOBBLY WHILE DRIVING.

I FIRST NOTICED WHEN I WAS IN REVERSE THE CAR STALLED THEN A WRENCH TOOL APPEARED ON THE DASHBOARD. I PUT THE CAR IN PARK THEN PROCEEDED TO SHIFT TO DRIVE AND DROVE OFF. THAT OCCURRED SPORADICALLY UNTIL 12/14/2018 WHEN A SHIFTSYSFAULT APPEARED ON THE DASHBOARD. I STARTED TO DRIVE OUT OF A PARKING LOT AFTER I PUT THE CAR IN REVERSE BUT THE GEAR SHIFTED TO PARK ON IT'S OWN AS I WAS DRIVING. BOTH ME N MY PASSENGER TRIED SHIFTING THE GEAR WITHOUT SUCCESS. I TRIED OVERRIDING THE GEAR ACCORDING TO THE MANUAL AND YOUTUBE VIDEO BUT IT WOULD NOT COME OUT OF PARK. CONTINUOUSLY SHIFTING TO PARK FROM NEUTRAL, REVERSE AND DRIVE ON IT'S OWN WHICH CAUSED ME TO PAY FOR A TOW TRUCK TO GET HOME. ONCE HOME I WAS ABLE TO PUT THE CAR IN NEUTRAL THEN DRIVE SO I COULD PARK IT BETTER HOWEVER A NEIGHBOR ATTEMPTED TO OVERRIDE THE COMPUTER BY UNPLUGGING THE BATTERY THEN REATTACHING IT WHEN ANOTHER ALERT APPEARED SAYING ENGINE COOLANT WAS AT A HIGH TEMPERATURE AFTER THE CAR HAD BEEN OFF FOR 2HRS. THE CAR WAS TOWED TO THE DEALERSHIP THE NEXT DAY AND I'M WAITING FOR A RESPONSE ON SERVICING.

AUTOMATIC TRANSMISSION SHIFT STUCK IN PARK. ATTEMPTED TO OVERRIDE PER USERS MANUAL AND FORD DEALERSHIP SERVICE TECHNICIAN WITH NEGATIVE RESULTS. THE VEHICLE WAS STATIONARY AND HAD BEEN SHUTDOWN. THIS OCCURRED WHEN ATTEMPTING TO DRIVE THE VEHICLE AFTER STARTING IT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL DEPRESSED, THE TRANSMISSION FAILED. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN THE DRIVE POSITION AND THE GEAR BECAME STUCK IN THE PARK POSITION. ALSO, THE "SHIFT SYSTEM FAULT, SEE MANUAL" MESSAGE APPEARED. THE VEHICLE WAS TOWED TO FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GEORGIA 30039, (678) 384-4242) WHERE IT WAS DIAGNOSED THAT THE CABLE BUSHING WITHIN THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

VEHICLE (FORD FUSION) HAD JUST STARTED TO PROCEED FORWARD FROM MEDIAN TURN AREA ONTO CITY STREET TO TURN LEFT WHEN 2ND VEHICLE (TOYOTA CAMRY) SWOOPED AROUND ANOTHER VEHICLE TRAVELING APPROXIMATELY 45 MPH AND HIT AFFECTED VEHICLE (FORD FUSION) ON FRONT DRIVERS SIDE (BUMPER AND ENTIRE DRIVERS SIDE FRONT QUARTER PANEL). SPUN BOTH VEHICLES AROUND AND AFFECTED VEHICLE (FORD FUSION) WAS PROPELLED INTO THE OTHER VEHICLE (TOYOTA CAMRY). IMPACT CAUSED FRONT DRIVERS SIDE TIRE TO DETACH, NO AIR BAGS DEPLOYED WHICH RESULTED IN THE HEAD OF THE DRIVER OF AFFECTED VEHICLE (FORD FUSION) TO HIT THE DRIVERS SIDE WINDOW WITH ENOUGH FORCE TO SPIDER SHATTER THE WINDOW LEAVING AN IMPRINT OF DRIVERS HEAD IN THE WINDOW. DRIVER WAS TRANSPORTED TO HOSPITAL AND INJURIES WERE MINOR THUS FAR. STILL SEEKING MEDICAL ATTENTION. IMPACT WAS SUFFICIENT ENOUGH THAT 2ND VEHICLE (TOYOTA CAMRY) DID DEPLOY ALL AIRBAGS.

ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HAVE THE ACCELERATION PROBLEM CHECKED OUT AND AGAIN NO PROBLEM WAS FOUND. I WAS TOLD TO BRING THE VEHICLE IN SOON AS IT HAPPENED. ON OCTOBER 10, 2017 TAKING OFF FROM A STATIONARY POSITION I TOOK OFF AFTER LIGHT TURNED GREEN AND THE CAR JUST TOOK OFF ACCELERATING IN A CURVE CAUSING ME TO LOOSE CONTROL AND I RAN INTO A TREE.

ALMOST EVERYTIME I PUT MY CAR INTO REVERSE, IT PUTS ITSELF BACK TO PARK. IT HAPPENS SOMETIMES WHEN I PUT IT INTO DRIVE- IT WILL PUT ITSELF BACK INTO PARK.I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE ACTUATOR, BUT IT IS STILL DOING IT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND MANEUVER THE GEAR SHIFTER FROM THE PARK POSITION, BUT IT WAS EXTREMELY DIFFICULT. THE VEHICLE WAS CAUTIOUSLY DRIVEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, (541) 887-6176). AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

I NEED MY CAR. IT'S BEEN 2 YEARS. I AM DISABLED AND CAN'T GET A DIFFERENT CAR.

RECALL ON BOLT WITH STEERING WHEEL

I WAS DRIVING ON THE HIGHWAY UTILIZING THE ADAPTIVE CRUISE CONTROL. IT WAS SET TO 55 OR 65. I WENT TO CHANGE FROM THE RIGHT LANE TO THE LEFT LANE AND MY VEHICLE STARTED ACCELERATING QUICKLY. I WAS COMING ON TO ONCOMING TRAFFIC WAY TOO QUICKLY TO AVOID HITTING THE VEHICLE IN FRONT OF ME I HAD TO SWERVE AND HIT THE CEMENT MEDIAN. IT ALL HAPPENED SO QUICKLY I'M NOT SURE IF I WAS EVEN ABLE TO TRY AND HIT THE BRAKES AT ALL. I SEARCHED THE FORD WEBSITE AND HAVEN'T FOUND ANY RECALLS FOR MY VEHICLES YEAR. I THOUGHT I SHOULD REPORT THIS RIGHT AWAY SO OTHER DRIVERS ARE AWARE. THIS IS SECONDARY TO HAVING TO HAVE THE BATTERY REPLACED AND ELECTRICAL SYSTEM RESET....AND THE STEERING WHEEL BOLT REPLACED! I WISH I COULD GIVE THIS CAR BACK. SO SCARED TO GET BACK IN IT.

RECEIVED THE VEHICLE WITH APPROX 64 MILES ON IT IN AUG 17. AT 70 MILES, I WAS STOPPED AT A STOP SIGN, WENT TO PULL THROUGH AND THE ENGINE MADE A FUNNY SOUND AND THEN THE CAR LOST POWER. WHEN I ATTEMPTED TO ACCELERATE, THE ENGINE REVED HIGH BEFORE THERE WAS MOVEMENT OF THE VEHICLE. SHUT THE CAR OFF AND TURNED IT BACK ON AND THE ORANGE WRENCH LIGHT WAS ILLUMINATED. CAR HAD NO POWER AND HAD TO LIMP IT TO A PARKING LOT. CAR WAS TAKEN TO A DEALER AND I WAS INFORMED THEY REPLACED THE SENSOR. NOW A YEAR LATER (13 AUG 18) WITH APPROX 4K MILES ON THE VEHICLE, I HAVE THE SAME PROBLEM. ORANGE WRENCH LIGHT AND NO POWER. THIS TIME THE VEHICLE WAS GOING UP A HILL AT 10 MPH AND THE ENGINE "CLUNKED", LOST POWER. WAITING ON A TOW TO THE DEALER FOR "REPAIR". THANKFULLY THE CAR IS UNDER WARRANTY HOWEVER, THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE WITH 70 MILES AND AGAIN AT 4K MILES. I HOPE FORD TAKES NOTICE OF THIS PROBLEM. I'M GLAD THESE EVENTS HAPPENED IN CITY CONDITIONS AND NOT WHILE I WAS ON THE HIGHWAY.

IN MAY 2017 MY FORD FUSION SPORT LOST POWER TO THE WHEELS WHILE ACCELERATING, I WAS ABLE TO BRAKE AND COAST TO A STOP ON THE SIDE OF THE ROAD. TURNED VEHICLE OFF AND ISSUE WENT AWAY. TOOK CAR TO BOB RORHMAN DEALERSHIP IN SCHAUMBURG IL, FORD AND DEALERSHIP STATES NTF, NO TROUBLE FOUND, FORD CORPORATE SERVICE MANAGERS ALSO SAID NTF, CASE FILE 12313619-N2S9X3. ON AUGUST 7TH, 2018 THE ISSUE HAPPENED AGAIN AS I WAS LEAVING WORK, I ACCELERATED AND CAR WENT INTO LIMP MODE. I PROCEEDED TO THE SIDE OF THE ROAD AS I WAS GETTING HONKED AT BY OTHER DRIVERS, TURNED CAR OFF AND ON AND THE ISSUE WENT AWAY. I OPENED A NEW CASE FILE WITH FORD CAS15469320 ON 8/9/2018. THE ETB HAS BEEN AN ISSUE IN THE PAST, REFERENCE 'CUSTOMER SATISFACTION PROGRAM (13N03)'. I DEEM THIS A CRITICAL SAFETY CONCERN, IF I WAS A FORD ENGINEER ON MY FMEA THIS FAILURE MODE SEVERITY IS A 10, I WORK IN AUTOMOTIVE. I HAVE PHOTOS AND VIDEOS OF THE INCIDENT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHEN THE VEHICLE WAS STARTED, IT WOULD STALL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (THOROUGHBRED FORD, 8501 NORTH BOARDWALK AVENUE, KANSAS CITY, MO 64154, (866)-434-6143), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART ON THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO COWLS PARKWAY FORD (13779 NOBLE WOOD PLAZA, WOODBRIDGE, VA 22193, (703)-986-5500) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,634. *TT

ON FRIDAY, JUNE 29TH 2018, I REMOTE STARTED MY CAR AND WHEN I GOT INSIDE THE CAR I WAS PRESENTED WITH THE WRENCH ICON AND IT SAID TO SEE THE MANUAL. I CHECKED THE MANUAL AND IT SAID THAT IT HAD SOMETHING TO DO WITH A POWERTRAIN FAULT. LIGHT WENT OFF ABOUT 3-5 LATER. AS I WAS DRIVING, I CAME TO A RED LIGHT AND WHEN IT TURNED GREEN, I GAVE IT GAS AND THE CAR WANTED TO STALL (RPM LEVELS DROPPED TO 500 OR LOWER RPM). IT DID IT AGAIN THE SAME DAY, BUT AT A LATER TIME. ALSO, WHEN I START BRAKING THE CAR'S RPM LEVELS GOES UP TO 3-4K RPMS WHEN BRAKING FROM 70MPH AND WHEN BRAKING FROM 40MPH. OCCASIONALLY IT DID IT AT DIFFERENT SPEEDS. I HAVE PROOF ON VIDEO, BUT CAN'T UPLOAD THEM HERE DUE TO FORMAT.

I WAS STOPPED ON THE FREEWAY WHEN A TRUCK REAR-ENDED ME TWICE AND I ENDED UP REAR-ENDING THE PERSON IN FRONT OF ME. NONE OF MY AIRBAGS DEPLOYED.

TL* THE CONTACT OWNED A 2017 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, A BEEPING NOISE WAS HEARD AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A CREEK. THE CONTACT STATED THAT THERE WAS AN UNKNOWN ERROR MESSAGE ON THE NAVIGATION SCREEN. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE CONTACT CALLED PRESTON FORD AT 877-834-3396 (LOCATED AT 4313 PRESTON RD, HURLOCK, MD 21643) AFTER LEARNING ABOUT NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE DEALER HUNG UP THE PHONE. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800.

TL* THE CONTACT WAS DRIVING A 2017 FORD FUSION. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (AUTONATION FORD WHITE BEAR LAKE, 1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,600. *TT

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE'S WINDOWS AND THE CLIMATE CONTROL FEATURE BECAME INOPERABLE. AS A RESULT, DURING INCLEMENT WEATHER, THE WINDOWS AND WINDSHIELD COULD NOT BE DEFOGGED, WHICH MADE IT DIFFICULT FOR THE CONTACT TO DRIVE. IN ADDITION, THE TMP FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,446.

FORD FUSION 2017 HAS LOST ALL ELECTRICAL POWER WHILE DRIVING AT HIGHWAY SPEED. BROUGHT CAR IN TO BE CHECKED AT THE DEALERSHIP. I WAS TOLD NOTHING WAS WRONG AND THAT IT WAS SAFE TO DRIVE. HOWEVER LOSING POWER AT 55 MILES AN HOUR CANNOT BE SOMETHING THAT IS SAFE.

I WAS DRIVING THROUGH SAN JUAN CAPISTRANO CALIFORNIA EVENING OF JAN 3RD 2018 WEST BOUND ON HWY 74 HAVING JUST PAST THE OVERPASS ON I-5. I WAS ONLY GOING ABOUT 30 MPH AND THE STEERING SUDDENLY STOPPED WORKING AND MY CAR FLOATED OVER AND I COULD NOT STOP IT OR STEER. IT WAS THE STRANGEST THING I EVER EXPERIENCED. I FELT THE SENSORS IN THE CAR SUCK IN. MY CAR BOUNCED OVER THE CURB AND THE RIGHT FRONT WHEEL WAS TORN OFF IT. THE INSURANCE COMPANY TOTALED MY CAR OUT AND THE LOSS OF MY CAR HAS BEEN SIGNIFICANT LOSS OF INCOME AND ABILITY TO WORK TOO. I LOST SO MUCH OVER THIS CAR BEING TOTALED. I HAS USAA AUTO INSURANCE AND GAP COVERAGE ON THE NOTE. HOWEVER I HAD NO IDEA ABOUT HOW INSURANCE AND THE ABILITY TO RESTORE INSURANCE WOULD BE AFFECTED. I HAVE HAD TO SEE THIS AS AN AT FAULT ACCIDENT AND IT RAISED MY INSURANCE AND IMPACTS ME NEGATIVELY IN MANY WAYS FINANCIALLY. AIRBAGS DID NOT DEPLOY I ATTACHED LOSS DOCS, I HAVE PICS OF CAR AS WELL AS WHEEL WELL WHERE WHEEL WAS PULLED OFF AFTER BOUNCING OVER THE HIGH CURB.