2016 Ford Fusion complaints

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the rear driver’s side door opened independently. After a visual inspection, the contact observed that the door had failed to latch securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rearview camera would display a blank image intermittently. The vehicle was taken to a dealer, where an unknown diagnosis was made, and the contact was given an estimate for the repair. The vehicle was not repaired. Upon investigation, the contact related the failure to a recall. The manufacturer notified of the failure and referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera was inoperable intermittently. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

Rear view camera works ( sometimes ), The rear view camera worked fine for years, but I brought the car in for basic service at the Ford Dealer > oil change, tire rotation, fluids topped off > and after this repair, my rear view camera wasn't working.. I brought it back to the dealer, and they claimed what they did had nothing to do with the rear-view camera.. The service manager said a new camera would cost $ 800, but they would do the repair for $ 500 ( which seemed odd, but that's a story for another day ). Regardless... with all the news I'm reading about Ford recalls, including rear view cameras... I feel this rear view camera issue started years before they think, or will admit to, and should be investigated. I can bring my car into any nearby location for inspection if requested.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly shook violently, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into various cylinders resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,900.

The contact owns a 2016 Ford Fusion. The contact stated while driving 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

Coolant intrusion into cylinder 1, low coolant and Engine DTC P0301. Multiple TSB's by Ford recommend engine replacement as a remedy for the Cylinder head - open deck cooling problem. Customer Satisfaction Program 21N12 addresses this problem in similar cars/engines. Has this been expanded to cover this vehicle with the same 2.0L engine? From Ford TSB 19-2346 "Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly."

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the rearview camera was intermittently inoperative. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal short and that the rearview camera needed to be replaced. The vehicle was repaired. The contact researched and became aware of an unknown NHTSA recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

When in reverse the backup camera glitches sometime, it doesn’t even come on. There’s a knocking under the hood. I’ve been told that is the fuel pump . After getting gas and trying to turn the ignition back on it stalls, it takes sometimes 3 to 4 tries before getting it started. After having repairs done to brakes, tires, and more, the ABS light is still on and sometimes the brakes act like they don’t wanna stop. I only have a picture where the camera is not working. It’s glitching. I’ve taken it to shops, but forgot to get the invoice to know in reference to everything else that’s going on. I haven’t made any repairs yet that’s in the works.

My 2016 Ford Fusion SE 2.0L Turbo has been emitting some white smoke, then the other day it would not start right away. When started it ran rough for a few minutes on idle and when driving it does not have much power anymore and it would hesitate a lot if trying to accelerate. SO getting on the interstate that morning I nearly got rear ended by a semi-truck because I could not accelerate up to speed. The check engine light came on shortly and I took it to a mechanic who did tests to diagnose. The diagnostic showed misfiring in cylinder 2 most likely due to coolant intrusion. After doing some research it was evident that many owners have had this happen and had to replace their entire engine for 6000+ dollars. My car only has 114,000 miles on it and it should function properly. I have seen cars with 250,000+ miles easily.

Engine light turned and, scanned it and code is P0301 Cylinder 1 Misfire detected. Coolant is leaking into the engine. I have looked online and multiple people have had this issue, majority of them taking their vehicles to Ford dealers and being told they need an engine replacement. I have taken my vehicle to a mechanic shop and was told the same thing. my safety was at risk because this issue caused my engine to overheat and the engine would not turn on for a while after. with coolant being mixed in with the oil, it damages the engine and can cause the car to stop being functional while you are still operating it. I am also including a link to a website that has proof that Ford delearships have seen this issue before, are aware of it but do nothing to fix it [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ford has a recall on 2016 Ford Fusion transmission cable shifter. My car is not under the recall but displays the issues the recall states. My car jerks during acceleration and difficult to park. Can please help me resolve the issue with Ford. They refuse to fix the issue because my car VIN# was not placed under the recall. It is not fair for me to pay for an mechanical issue that was defective by Ford causation.

Shift Lever Does Not Select Accurate Gear Due To Worn Bushing (NHTSA 22V-413, OEM 22S43): A degrading bushing attaching the shifter cable to the transmission in certain 2013-2019 Ford vehicles, including the 2016 Fusion, may detach, preventing proper gear selection and potentially causing unexpected movement. Dealers will replace the bushing and add a protective cap.

Electric Power Steering Motor Attaching Bolts Corrode (NHTSA 19V-632, OEM 19S26): Corrosion of bolts in the electric power steering system can lead to loss of power steering assist in 2016 Ford Fusion and Lincoln MKZ vehicles in certain states. Dealers will replace bolts and apply a sealant, or install a new steering gear.

Driver side seat belt suddenly stopped working. Initially it was stuck and would not deploy. Eventually it released and was able to be drawn and buckled, but does not restrain passenger when tested manually; driver was not restrained when the car was braked quickly. rom 35 mph to a full stop. There is a December 5, 2016 NHSTA recall on front seat belts May not restrain Occupants (NHSTA Campaign number 16V875000) and and a Ford Recall number 16S42. Car was purchased from a Ford dealer in 2018-2019 as a used vehicle. Current dealer indicates it may cost from $400-1200 to replace the seat belt.

Purchased a used vehicle. At the time of purchase, there were no visible issues with the car. However, approximately 20 days later, a significant jerking and knocking problem related to the transmission appeared. Due to this issue, I stopped using the vehicle for a while. After consulting with a mechanic, I was informed that the transmission needs to be replaced. As of now, the car is struggling significantly to move. When I turn the ignition, the engine starts, but the vehicle does not move. If I turn the ignition off and restart it, it may move slightly after shaking the vehicle, but then it quickly stops and displays an error again. In this condition, the vehicle is not drivable. Unfortunately, the person I bought the car from refused to accept any responsibility or take the car back, despite my clear communication about the issue. Additionally, the following issues have also started to occur: The steering wheel becomes stiff suddenly. This resolves temporarily after turning the ignition off and on again. The brake pedal sometimes vibrates as if it’s losing pressure. I can clearly feel this under my foot while braking. Sensor malfunctions have also started to appear. The current condition of the vehicle poses serious safety and functionality concerns. Unfortunately, I am not financially able to cover any additional repair costs. Therefore, I would like to know if there is anything legally or technically that can be done regarding this matter. Otherwise, I will be forced to

The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, an abnormal knocking sound was coming from the vehicle. The contact's husband changed the spark plugs; however, the failure persisted. The failure persisted, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder, resulting in engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Several dealers were notified of the failure; however, each dealer informed the contact that there were no recalls related to the VIN. The manufacturer was made aware of the failure and provided a case number. The contact was referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 117,000.

I purchased a 2016 Ford Fusion S new from the dealership in 2016. Earlier this year, multiple indicator lights turned on including "Service AdvanceTrac", ABS light, steering and hill assist lights. As time progressed, the Power Steering has become more of an issue to a point now that it is difficult to make tight turns going at low speed. I never received a recall notice, but when I did a search of the 2016 Ford Fusion S vehicle, there is an outstanding recall on similar models in 19V632000. The list of states include the state of Missouri which is where the vehicle was purchased from. At the time the recall notice was sent out (August 28, 2019), the vehicle would have been registered in Kansas. A search by the VIN number does not show a recall notice for it. Presently, the vehicle is registered in Iowa. I hope to get review of my VIN number to see if this recall should have included my vehicle as there are similar models distributed in similar states, with exact issues pertaining to my vehicle which was not included in the initial recall. I have service scheduled for this vehicle at an authorized Ford dealership on July 17th, 2025 which was the earliest I could get the car in. I'm concerned as this is a substantial issue that puts the vehicle at risk for a serious malfunction should the power steering fail completely while being operated. This is a relatively low mileage vehicle for the year which likely why the issue hasn't arose until this point. I appreciate your time and

Coolant intrusion causing engine failure per diagnostic TSB 22-2134 applies.

Started car and out of nowhere it began sputtering. Then Engine light came on and when tested the diagnostic said “cylinder 2 misfire. I didnt drive anywhere and light was off today when I crank it. well started driving and light is flashing. Ford dealership said this is a common issue from poor design engine but my car only has 40,000 miles. This seems to happen to ALOT of the 2016 eco models. Says coolant goes into engine. I’m aware most of these models have recalls but not 2016 why!!!!! It’s clearly a faulty engine problem if so many people are having the exact problem and code.

While backing up, the rear came will show a black screen on the display or a message to contact the dealership. This isn't a constant issue, but comes whenever. I took it to the dealership a few years ago, but because it wasn't happening then, they said there was nothing they could do.

Rear passenger seat belt will not release lock/tension/broken. Will not allow rear occupants to buckle in. Safety issue. Seems to happen on most 2013+ ford vehicles specifically trims like titanium with a 'inflatable belt" This issue should be recalled free of charge, It is a major safety issue not to be able to use a seatbelt. The best remedy would be inspect and replacement of broken components. Both occurred over 80k miles one being a truck (entirely different vehicle)

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, there was smoke coming from the exhaust. The check engine warning light was illuminated. Additionally, the contact stated that on several occasions while driving at undisclosed speeds, the vehicle was shaking abnormally before losing motive power. The vehicle was towed to a dealer, where it was diagnosed with a faulty engine block. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the steering wheel failed to function as intended. The contact stated that the assist fault error and an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with steering gear failure. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,263.

Backup camera seldom works. It will often display an error once gear is shifted into reverse that the camera is unavailable. Other times it will glitch into a blue screen and then display the error message, or it I’ll work with no issue. This issue began about three weeks ago.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera failed to display an image, and occasionally displayed a blank image. The message "Camera Unavailable - Please Contact Dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the year, model, and VIN were not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 142,000.

The contact owns a 2016 Ford Fusion. The contact stated while reversing, the rearview camera displayed a live image and a black image intermittently, with the message "Rearview Camera Issues - See Dealer" displayed on the infotainment screen. Additionally, the contact stated that upon shifting to drive(D), the rearview camera live image remained displayed for approximately 3 seconds. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Back Up Camera cuts in and out, sometimes works correctly, other times doesn't come on at all, other times comes on and in the middle of backing up shuts off, this has been going on for years and now I am seeing recalls by Ford of other models being recalled for back-up camera failures and I believe the recall should include 2016 Ford Fusions

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning illuminated, and the message to change spark plug #2 was displayed. The contact stated that whenever the vehicle was started, there was white smoke coming from the exhaust. The vehicle was taken to another independent mechanic, where it was diagnosed with coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that weeks before the failure, the vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the solenoid and ignition coils needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 120,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle independently decelerated, and the vehicle stopped unintendedly. No warning light was illuminated. The contact stated that nearby drivers assisted with pushing the vehicle to the shoulder of the road. The vehicle was towed to the contact's boss's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 246,000.

Engine spontaneously became extremely rough, losing power while at the same time engine light started flashing. Had car towed to auto shop. Which stated cylinders 2 and 4 were misfiring. Sought second opinion from different auto shop which confirmed that cylinder 4 was not performing and cylinder 2 was performing minimally. Engine has 47,000 miles on it. Ford customer relations contacted which provided case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car is a 2016 Ford fusion and it was working fine until February of 2025. There was a message that appeared on the dashboard as soon as I started the car. The message was “steering loss, stop safely” making it extremely difficult to turn. The steering can’t even turn left or right. It’s locked in place. I had to get it towed and now it’s undrivable. I can’t even get it fixed because my specific VIN # is not listed for a recall and I’m unsure what to do. I need help what can I do?

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 87,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the steering wheel seized. The contact stated that the instrument cluster and the radio turned off unintendedly. The contact stated that the power train, hill assist, and several other unknown warning lights were illuminated. The contact stated that the steering wheel failed to function as intended. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was able to be restarted after several attempts. The vehicle was taken to two dealers; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included. The failure mileage was approximately 66,000.

The ABS module is faulty and light will come on at random times and makes steering hard and braking on right side of vehicle is hard. I have taken it to Raceway Ford of Hartsville and they are having a hard time getting the part due to it being called obsolete but I think it needs to be on the recall list as well due to it being a safety concern on my vehicle.

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle was shuddering abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was an internal coolant intrusion into the cylinders and that the engine needed to be replaced. The independent mechanic made the contact aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,385.

Back up camera is saying unavailable or shows a blue screen

The contact owns a 2016 Ford Fusion. The contact stated that on two occasions when the vehicle was started and running, there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The contact stated that on several occasions while driving at various speeds, the engine overheated and the vehicle started shaking. The contact pulled over to the side of the road and restarted the vehicle after approximately 30 minutes. The vehicle was taken to a dealer and the contact was informed that there was a misfire in cylinder #3, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.

The back up camera does absolutely nothing to notify the driver if it's getting too close to something or someone. It does not show the green, yellow or red lines as you're reversing and it does not even beep when approaching something too closely. It's just there. No purpose. There luckily had been no incidents so I put today's date as I fill in this form.

The rear camera change to black screen

I have never had this issue before with this car. I started the car up to go to the store and saw all these lights on my dash. I keep my car maintained well. Tires, oil, tune up etc… and when I saw the lights on the dash it said service advance trac and steering loss stop safely with 2 other icons above it. So I didn’t know what that was so I sent to get power fluid not knowing it wasn’t a reservoir. I know Ford had/has a recall on 2016 ford fusions model for THIS EXACT ISSUE! My steering cannot turn at all I need my car, PLEASE I am on disability and it’s not right that the recall won’t cover all ford of this model with this issue. I beg, I need my car fixed.

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was turned on, the contact attempted to change the spark plug; however, the spark plug was stuck. The vehicle was towed to the dealer, where it was determined that there was a hairline fracture in the engine, and there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

My 2016 Ford Fusion 1.5L EcoBoost has developed Fords known Coolant intrusion into the head gasket and block issue. I’m currently experiencing dangerous misfires, violent shaking, with EVAP/O2 codes (not sure if related). I got it towed and received diagnosis and the car will be needing a new engine. 124K miles on vehicle at the time. We demand immediate NHTSA investigation and a Ford recall.

My engine is misfiring and now i have to replace my engine.

Engine has total failure due to coolant in cylinder 2. Ford is horrible

Coolant leak caused head gasket and block damage. No warning lights ever on to indicate issue. Car simply wound not start one morning. Was towed and received diagnosis of needing new engine. 57K miles on vehicle.

I had an oil change and drove the car for a week no leaks in my driveway. Then a week later at 6am driving in traffic the red engine light comes on, the car slows down, I pull over and turn the car off. It would not turn back on. I had to have it towed and now I’m told I need an engine. How? The car has been maintained and I didn’t hit anything or run over anything. The oil pan is in tack. This could have been serious as I work over night.This needs to be a recall on the 2016 Ford Fusion Titanium AWD 2.0 eco boost.

When key is in ignition and either In on position with engine off or In accessory state the dash starts to click and the hood then releases and opens Does not happen when key is not in the ignition and driver door is open or when car is running or when car is locked but does happen if key was just removed from ignition and door has not been opened yet There are not service lights on and all trunk buttons still work when pressed

FORD ALREADY KNEW THERE WAS A PROBLEM WITH ENGINES IN THE SE ECOBOOST,, THERE IS A MISFIRE ON CYLINDER 3.INSTEAD OF THEM RECALLING ALL OF THOSE ENGINES THEY ONLY RECALLED A FEW PUTTING EVERY ONE ELSE SAFTY AT RISK .PLEASE HAVE THEM RECALL MY ENGINE . THEY WERE AWARE OF THIS PROBLEM WITH THESE ENGINES I HAVE BEEN CALLING THE LOCAL FORD SINCE LAST YEAR TO CHECK ON RECALLS FOR THIS ENGINE. I WAS TOLD THEY DIDNT HAVE RECALLS ONLY TO FIND OUT THEY DID HAVE SOME RECALLS ON THIESE ENGINES MY CAR STARTED OVERHEATING IN THE MEDIAN OF THE HIGHWAY I ALMOST CRASHED TRYING TO HURRY AND PULL OVER TO A SAFE PLACE. PLEASE DO A RECALL ON MY ENGINE

Coolant intrusion into cylinder 4. Engine light on. Reads Codes: p0304 and p0316. Recommended replacement of an entire short block. Common problem on their ecoboost engines. Officially diagnosed by Ford dealership on 04-08-2025.