2016 Ford Fusion complaints

The contact owned a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 25V695000 (Back Over Prevention); and requested to be removed from the recall distribution list because the contact no longer owns the vehicle. The dealer was contacted.

On [XXX], Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Quality service for superior stopping power." According to their site, their tire installation package included: • Tire mounting and wheel balancing • Standard valve stem replacement • TPMS inspection and reset • Wheel alignment check • Precision wheel torque by hand tools • Lifetime tire rotation • Lifetime rebalancing Believing this was a comprehensive and professional service package, I scheduled an appointment at Mr. Tire, located at 5 Bel Air South Parkway, Bel Air, MD 21014 (Store #771). Upon arrival, I checked in with the store manager, Brianna Adams, who prepared my service contract. She explained the total cost for installing the new tire would be $191.53. The technician assigned to my vehicle was J. Foster, as listed on the service agreement and receipt. On [XXX], while driving, I was involved in a serious accident. The front passenger side tire completely detached from the vehicle while in motion, causing the car to slam into the ground. I was severe risk of injury or death. The way I've taken this to court as / went back and looked at the reviews as of today's date October 18th 2025 th

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle failed to immediately start, and the check engine warning light was displayed. The vehicle was towed to the local dealer, who diagnosed that the vehicle had experienced coolant intrusion into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was covered under the Manufacturer's Extended coverage related to the failure. The failure mileage was 120,000.

On May 16, 2024, Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Quality service for superior stopping power." According to their site, their tire installation package included: • Tire mounting and wheel balancing • Standard valve stem replacement • TPMS inspection and reset • Wheel alignment check • Precision wheel torque by hand tools • Lifetime tire rotation • Lifetime rebalancing Believing this was a comprehensive and professional service package, I scheduled an appointment at Mr. Tire, located at 5 Bel Air South Parkway, Bel Air, MD 21014 (Store #771). Upon arrival, I checked in with the store manager, [XXX] , who prepared my service contract. She explained the total cost for installing the new tire would be $191.53. The technician assigned to my vehicle was [XXX] , as listed on the service agreement and receipt. On August 4, 2024, while driving, I was involved in a serious accident. The front passenger side tire completely detached from the vehicle while in motion, causing the car to slam into the ground. I was severe risk of injury or death.The way I’ve taken this to court as I went back and looked at the reviews as of today’s date O

This is a notice for Ongoing consumer fraud and deceptive business practices that are negatively affecting the community and jeopardizing life and safety and through unsafe work practices that are negatively affecting the community’s safety and well being. When I returned to request official documentation of their unsafe work practices, I was lacked up by the employees and manager [XXX] , who thought it was hilarious that the wheel fell off my vehicle and then I could’ve been killed and The occurrence that happened to me is not a one time occurrence it is continuing to affect the community as a whole. This is a complaint regarding ongoing bad business practices that is not safe. would somebody please look into this and make sure that our community is safe and that unsafe work practices are corrected in the best interest and safety of the community in mind. 49 U.S.C. § 30101 (Purpose and policy) — defines the purpose of the Safety Act: to reduce traffic accidents, deaths, and injuries by prescribing safety standards, research, etc. As of October 18 of 2025 I pulled these off the Internet reviews reflect an ongoing pattern of unsafe business practices, from what people are saying and unethical business conduct. somebody please look into this and follow up on each review post and pull records from past customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Window motor passanger side not working unable to close window. 2023 - Sync system not working after battery and key changed by dealership. 2021 - Rearview Camera no display found - lighter port in console over heats

Coolant Intrusion

The backup camera was intermittently showing no image and now it says "Camera unavailable. Contact your dealer." This impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested. The intermittent loss of image started last week and slowly led to the camera no longer working at all.

I had a recall on my car for brake hoes was leaking i fixed it but now brake fluid is leaking from right passenger side calliper after recall was done on my car and the recall done by Purvis Ford Inc 11335 Patriot Hwy, Fredericksburg, VA 22408 and they are not taking the responsibility that it happened after the recall done by them

My back up camera has the same issues that Ford listed in their recall. My screen is black at times when backing up. My camera doesn't always pop up when backing up, my normal screen will stay on as of I'm not backing up. I have had the black screen with a notice that says my camera isn't working and I need to contact my dealership.

Engine block needed replaced due to coolant intrusion. Started off with an engine light for misfire then started using coolant to smoking on start up then eventually hydrolocking the engine for a no start condition making car undriveable. Diagnosed at dealer for coolant intrusion with only fix of a new block at a cost around $10,000.

The in-dash backup camera stopped functioning about 2 years ago. The errors are random and range from glitching video, delay in activating, not switching off(driving forward with rearview camera activated), and a error code pop-up to contact the dealer. 100 percent of the time, the image is displayed in reverse making backing up impossible.

The contact owns a 2016 Ford Fusion. The contact initially received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to the dealer, and the recall repair was performed. Recently, the contact stated that upon starting the vehicle, the gear shifter failed to shift out of park(P), with the gear shift indicator on the instrument panel indicating that the vehicle was in neutral(N). Due to the failure, the vehicle was towed to the dealer, and it was determined that the failure was caused by a defective shifter cable bushing, and the contact was provided an estimate for the repair. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 225,678.

I have a Coolant intrusion for my car it is supposed to be recalled and serviced under warranty or the Csp

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera displayed a solid black screen or a partial screen, with the message "Contact Dealer" displayed. The contact indicated that the failure created a visibility hazard for the driver. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 163,000.

Rear Backup camera in faulty. Cuts in and out. I've had numerous incidents where I've almost hit people and cars. This problem is going to cause me to have an accident or hit someone

The same issue with the backup camera as the other vehicles in current recall. The 2016 Ford Fusion should be on that list as well.

Backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right

The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (Couple of years at least.) Sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally. The symptoms sound like the ones described the vehicles that are involved in the current rearview camera recall. I had seen rearview camera recalls for Ford products in the past and expected our car to be covered eventually since the symptoms sounded so similar. We have not taken it for repair at our dealer as we have been waiting for a recall. Reporting it now in the hopes that the recall will be expanded to other models that seem to have similar safety issues.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera image was blurred, black, green, or blue. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure was initially occurring intermittently but had become persistent. The manufacturer was made aware of the failure but no assistance was provided. The contact referenced an unknown recall but the VIN was not included. The failure mileage was approximately 48,000.

The 1.5l engine is having known issues with coolant intrusion into the engine under 100,000 miles. Many people are bringing up their issues staying ford is confirming the mass amount of engine issues with intrusion and quoting $6,000 for new engines. This is absurd because these vehicles should not have an engine known to fail at 100,000 because of leaking coolant into the cylinder. I started losing coolant at 90,000 miles and having to fill it back up.

The contact owns a 2016 Ford Fusion. The contact stated that the back over prevention camera had malfunctioned. While reversing, the screen image was blank. Occasionally, the camera worked as needed for a day or two. There were no warning lights illuminated. The contact linked the failure to NHTSA Campaign Number: 25V442000 (Back Over Prevention). The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 160,000.

I read this following article: [XXX] My 2016 Ford Fusion experiences this issue. I was curious why the Fusion is not included in the recall? Thank you. [XXX] c- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Had head gasket done at 78600 for misfire in cylinder 4 for coolant intrusion 11000 miles later I have misfire in cylinder 4 again with coolant intrusion

A few years ago our camera on our 2016 Ford fusion started acting up. Going in and out, sometimes blank. I actually filled a complaint out before. I have noticed recalls on cameras but not our vehicle or even year. Now I saw one yesterday or this morning that listed my year but not model. I forgot to mention above that it also goes completely opposite. This is a major issue and concern. It has almost caused accidents especially in parking lots. No incidents YET. People love walking behind cars backing out and this is a deadly combination waiting to happen

2016 FORD FUSION TITANIUM BACK UP CAMERA WORKS INTERMITTENTLY. THE VIEWING SCREEN GOES BLANK WHEN IN REVERSE.

2016 FORD FUSION TITANIUM REAR CAMERA WORKS INTERMITTENTLY. SOMETIME WHEN IN REVERSE, THE SCREEN GOES BLANK.

My complaint is, why does my 2016 Ford Fusion 1.5L 4-Cylinder EcoBoost Engine continue to be excluded from these major recalls? It's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the Gmail address of [XXX] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [XXX] & replaced it myself when it arrived. Also earlier that day, I had my valve cover replaced at Brad Howell Ford in Kokomo, IN because I have been constantly losing oil & smelling oil burning. Even after that, I continued to smell oil & engine coolant but still get told that there's nothing leaking. Well my next oil change after that, I told them to check again because I had to add more oil, & that's when they determined that it was the turbo drain tube, which they replaced on Nov.5, 2024. That stopped the oil smell, but I continued to smell engine coolant which I continued to report to them, & at each oil change, they continued to top off the engine coolant. On Aug. 12, 2025 Brad Howell Ford decided to run a camera down into my cylinders

Backup camera inverts and blanks out. Other ford vehicles have this issue and have recall notices. 2016 Ford Fusions do not have this recall.

Backup camera has failed. Again. It was first replaced in 2020 under extended warranty. Now it has failed again.

132,582 miles 2016 SE AWD Ford Fusion 2.0 EcoBoost. About Two wks ago Driving car at 55mph warning indicator Engine temperature High came on. Pulled over turned off AC left engine run on side road for approx 2min thermostats went from just above mid line back down to normal level drove 10miles home engine coolant empty in reserve had just checked two days prior when checking all other fluids and it was at Max. Filled back up with Orange premixed Coolant no leaks observed engine light went off drive two days check and coolant stayed third day noted coolant down under min check engine light on again filled back to max vehicle sputtering when starting then idled down and no stutter Husband ran diagnostic and misfire cylinder 3. Changed all 4 plugs and cylinder 3 coil pack no antifreeze noted in any cylinders at that time. Car started up fine no check engine light drove two more days checking coolant level in resivor stayed at Max driving third day 55mph for 3miles after just checking level engine temp high alert on pulled over shut off car checked revisor due to recent issues. Revisor Empty, allowed to cool Depressurized by unscrewing resivor cap minimal coolant back flowed from radiator. Filled resivor to full restarted car engine light on drove 8 miles checked coolant level little under min line, cooled engine topped back off drove home 11miles. Parked car Husband ran diagnostic and misfire cylinder 3 again. Compression test all cylinders were at 148 accept cylinder 3 at 150 d

I was driving on the expressway. My car Went into limp mode it didn’t stall completely out, but I was not able to accelerate any eventually the wheel became tight. every light came on.. I made it safely off the expressway. My car would not start the ODB port is not reading. I’ve taken it to several mechanics all of them say that it’s my PCM. They said my PCM needs to be reprogrammed. There’s currently an active recall from my exact car but when I search my vin It tells me I have no active recalls.

My cars brake lights will not turn off and while pressing on the gas to accelerate today 8/26/25, the braking system randomly just slows my cars down while I’m driving. The brake pedal bumper was previously recalled for the Ford Fusion as told to me by Ford mechanic. But because my vin isn’t associated with the recall Metro Ford stated they could not fix the problem and I was sent back out on the road with a known recall issue.

Seemingly randomly all center console functions and door functions shut off (no a/c / heat, can't roll down/up windows, outside ambient temp and can't unlock/lock doors from inside buttons (key still works as well as door handle unlock / speed lock) can be hazardous in even mild temp as interior heats up quickly without air flow. Other non-important functions that stop working include radio/stereo and back-up camera. Research points possibly to bcm apim miscommunication or improper grounding.

The trunk opens on its own intermittently. When I try to close the trunk, it will not stay closed and a clicking sound can be heard. This has been going on for almost three years. I took the vehicle to our family mechanic, and he drove my vehicle for 30 days to run shop errands hoping the trunk would open and he could determine the malfunction. Unfortunately, the trunk did not mysteriously open for him. I have even had the trunk open when I was not home and a neighbor called to alert me. The trunk would not stay closed, so I directed them to place a piece of heavy lumber on the trunk to keep the trunk at least in the down position. When I begin to drive the car, the trunk will open on its own. I'm deathly afraid the trunk will open while I am traveling on the highway and is a safety issue.

Backup camera intermittently goes out for a few seconds when backing up, resulting in a blank screen. Putting the driver at risk of property damage or injuring others. I have a small dog & am aftaid of i juring him when backing into driveway. The issue has been recreated by independent service tech but not inspected by any parties. The components/vehicle are available for inspection. There are no warnings or symptoms that I have observed prior to camera cutting out.

My back up camera is blue all time , I saw so many people have the same issue, ford need to publish a recall on 2016 ford fusion as well, they did a recall on other vehicles recently, but not on this 2016 ford fusion

The contact's father owns a 2016 Ford Fusion. The contact stated that after starting the vehicle and shifting to reverse, the vehicle failed to reverse as intended. Upon inspection, the contact discovered that the transmission shifter cable bushing had detached. The local dealer was contacted and arrived at the residence and replaced the transmission shifter cable bushing and the vehicle was repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 125,000.

Lug nuts are swollen and need replacement. Ford service department informed me that lug nuts are aluminum clad steel and over time swell and are unusable. Further informed that this is a common problem with ford products, but ford will not replace the lug nuts. Safety risk: Consumer would be unable to remove & reuse factory original lug nuts if a tire replacement were necessary away from a ford service facility. This condition is only diagnoseable when attempting to remove the lug nuts for service. I feel that any competent engineer could foresee that mixed metal will develop an electrolytic reaction and, further, that ford willingly continues this practice.

The contact owns a 2016 Ford Fusion. The contact stated that while stopped in traffic or at a red traffic light on several occasions, on the way to an independent mechanic, the vehicle stalled. The contact stated that the vehicle was able to restart on each occasion after several attempts. The check engine warning light was illuminated. The contact stated that upon taking the vehicle to the independent mechanic and turning the vehicle off, the vehicle failed to restart. The mechanic diagnosed that the unknown sensor parts needed to be replaced. The vehicle was repaired, but the failure reoccurred a few months later. The vehicle was taken to the same independent mechanic on three occasions, where a tune-up was completed, and unknown parts were replaced; however, the failure persisted. The vehicle was taken to a dealer, where it was diagnosed with coolant intrusion into the cylinder due to a crack in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

My coolants been leaking starting at around 110k miles and it seems like the 2016 ford fusions with 1.6L are know to have coolant intrusions due to a defect in engineering by Ford. This problem eventually leads to corroded head gaskets and can cause the engine to basically explode in the middle of nowhere which is a safety concern. The costs of repair is over 4k+ for a new engine or just to replace the head gasket for something Ford engineers should be liable for. Please look into this and you may even look at my car if you like.

The coolant was leaking i to the engine and caused a crack in the block leading to the need to replace the engine

Dear NHTSA, I am reporting a potential safety and design issue related to my 2016 Ford Fusion Titanium with the 2.0L EcoBoost engine. The vehicle is experiencing coolant loss with no visible external leak, which is a documented issue under Ford TSB 19-2208. This condition can lead to sudden engine failure or hydrolock due to coolant entering the combustion chamber. A compression test revealed all cylinders at 155 psi, indicating the block has not yet failed — but the symptoms are known warning signs of the defect Ford acknowledged in its Customer Satisfaction Program 19N05, which does not include my VIN despite identical failure risk. Ford has refused to provide goodwill support under case [XXX], despite this being a well-known failure that has prompted engine replacements in other affected 2.0L EcoBoost models. Please document this case as part of your ongoing safety tracking. I believe this design flaw represents a serious long-term reliability and safety concern. Vehicle: 2016 Ford Fusion Titanium Engine: 2.0L EcoBoost Mileage at Onset: 130,000 approx. VIN: [XXX] Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car is hard crank when put fuel in it. It also puffed out blue smoke.My check engine light is on.

The shifter cable bushing failed after being replaced under recall 7 years ago. When leaving a parking spot and trying to shift into drive my shift lever started to move freely and my digital PRNDL display was all white letters (usually the selected gear is lit up orange). No warnings displayed on my dash. I sensed something was wrong so I applied the parking brake and shut off the engine. I’m thankful this happened when I was leaving a parking spot and not when I was parking my car and getting out (potentially causing the car to roll away with my kids running behind the car on my hilly driveway). This is a known problem that Ford has issued multiple recalls for in the past. My car was covered by one early recall in 2018 (I will upload the Carfax service history showing date and mileage of 2018 recall repair). An orange plastic shifter bushing was installed under recall in 2018. This bushing disintegrated eventually, leading to the problem I experienced a few days ago. I will upload pictures of the orange plastic debris scattered on top of my transmission. (these pictures include a temporary repair that was made after the failure occurred- shifter was reattached with zip ties in order to reposition the vehicle for service). Ford has since developed updated repair parts (a yellow plastic bushing and a plastic cover to keep contaminants off the bushing) for later recalls that affected different trims/configurations of the Fusion. I had to go to the dealer and buy those updated

The engine coolant over temperature light came on and i was forced to pull off the side of the interstate because the car had lost most of it’s power. It’s my understanding the 1.5 L eco boist engines have a failure where they allow coolant to leak into the cylinder. We had the car looked at, let it cool down and the code cleared and drove home. This happened again and luckily we were close to a family members home and were able to limp the car there with very little power. The car was checked by a mechanic and they could not find a problem. The code was cleared and it drove fine again. Today the car did the same thing after a 30 minute drive and luckily we were close to home and once again limped it back to the house. I will be calling Ford in the morning to have it looked at.

My engine died from the design error with the engine block and coolant leaking. This needs to be remedied by Ford. It is not on the recall list, and it absolutely should be.

I own a 2016 Ford Fusion and the brake pedal stop bumper disintegrated and fell onto my floorboard. As a result, my brake lights stayed on, draining my battery. When I tried to drive, my car would not accelerate over 20 mph, and I barely made it home safely. I where it's extreme humid and salty air are constant, the same conditions identified in Ford’s 22S02 recall. Ford has stated my vehicle is not included, but this is a clear safety hazard identical to the recall issue. I request that NHTSA investigate and include my vehicle in the 22S02 recall.

Coolant intrusion 1.5l

The contact owns a 2016 Ford Fusion. The contact stated that after her son started the vehicle, the steering wheel was difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.