2016 Ford Fusion complaints

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB

AT 78,000 MILES MY CAR HAD A CHECK ENGINE LIGHT COME ON UPON STARTING THE ENGINE FOLLOWED BY A DROP IN POWER UPON STARTING IT. THE CHECK ENGINE TURNED OFF ON MY WAY TO THE SHOP, AND THEY WERE UNABLE TO DETERMINE WHY IT CAME ON AND TURNED OFF. ABOUT 1 WEEK LATER IT CAME ON AGAIN AND I HAD IT CHECKED AND IT WAS DETERMINED THAT THERE WAS A 'CYLINDER 1 MISFIRE' WITH A ERROR CODE P0301. I HAD THE SPARK PLUGS AND IGNITION COILS ALL REPLACED. THE CHECK ENGINE LIGHT CAME ON AGAIN ABOUT 2 WEEKS LATER AFTER EXPERIENCING A DROP IN POWER UPON STARTING THE VEHICLE. AND SHORTLY TURNED OFF AGAIN. I THEN RECEIVED A 'HIGH COOLANT TEMPERATURE' WARNING WHILE DRIVING, AND MADE A STOP TO REFILL MY COOLANT HOUSING TO THE 'MAX' LINE. NOT EVEN 2 WEEKS LATER I RECEIVED THE SAME 'HIGH COOLANT TEMPERATURE' WARNING WHILE TRAVELING DOWN THE INTERSTATE FOLLOWED BY SUDDEN EMISSIONS OF WHITE SMOKE OUT OF THE EXHAUST PIPES. THERE WAS NO 'CHECK ENGINE LIGHT' ON DURING OR AFTER THIS INCIDENT. I PULLED THE VEHICLE OVER AND SHUT THE ENGINE OFF, THEN HAD IT TOWED TO A TRUSTED MECHANIC. HE DETERMINED THAT THE COOLANT MAY BE LEAKING INTO THE CYLINDER 1 CAUSING IT TO MISFIRE AND EVENTUALLY LEADING TO A BLOWN HEAD GASKET. THIS CAR WAS METICULOUSLY CARED FOR AND MAINTAINED AND SOMEHOW HAS A BLOWN HEAD GASKET BEFORE REACHING 80,000 MILES. THE EXTENT OF THE DAMAGE TO THE ENGINE IS STILL TO BE DETERMINED.

I HAVE A 2016 FORD FUSION AND I JUST RECENTLY BEGAN EXPERIENCING CODE P302 AND LOSING COOLANT. I REPLACED THE SPARK PLUGS AND COIL AND THE LIGHT WENT OUT FOR A FEW WEEKS BUT THEN IT CAME BACK ON AND ONLY GOT WORSE. ON ONE OF THOSE OCCASIONS MY CAR LITERALLY SHUT OFF WHILE DRIVING IT ON A BUSY ROAD. THANKFULLY I WAS ABLE TO MANEUVER IT TO THE EMERGENCY LANE. THE SHUT OFF APPARENTLY WAS DUE TO AN ENGINE COOLANT FAILURE. AFTER SPEAKING WITH FORD ABOUT IT I WAS TOLD THAT COOLANT IS MORE THAN LIKELY LEAKING AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. I AM FILING A COMPLAINT WITH THE NHTSA CONCERNING THIS MATTER. I CAN'T AFFORD TO OVER 6K FOR A NEW MOTOR. I AM STILL MAKING PAYMENTS AND MY CAR SITS IN THE DRIVEWAY. AFTER DOING RESEARCH I SEE THIS IS AN ISSUE THAT HAS BEEN GOING ON FOR SOME TIME, WHY HAS A RECALL NOT BEEN DONE DUE TO THE ONGOING DEFECT.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN AND ENLARGED AND COULD NOT BE REMOVED USING THE MANUFACTURER PROVIDED LUG NUT WRENCH. THE LUG NUTS WERE REPLACED ON ALL FOUR WHEELS AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 49,651.

I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.

I HAVE A 2016 FORD FUSION . I HAVE HAD 3 DOOR LATCHES FAIL. I CAN NOT BELIEVE THIS COULD BE AN ISOLATED PROBLE.

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTING DRIVING STRANGE, VERY ROUGH. THEN THE CLIMATE CONTROL SYSTEM WAS COMPLETELY GRAYED OUT AND A MESSAGE POPPED UP ON MY DASH 'TEMPORARILY LOST COMMUNICATION WITH CLIMATE SYSTEM' WHILE THIS ERROR MESSAGE IS UP, THE WINDOWS WON'T GO DOWN OR UP, A/C OR HEAT WON'T TURN ON, DASH DOESN'T WORK AT ALL, DOORS WON'T LOCK OR UNLOCK. VERY UNSAFE!

THE SHIFT LINKAGE BUSHING IN MY 2016 FORD FUSION FAILED LEAVING ME IN THE MIDDLE OF TRAFFIC WITHOUT GEARS AND UNABLE TO MOVE THE CAR OUT OF THE WAY. I WAS IN TRAFFIC AND TRIED TO CHANGE LANES WHEN THE GEARS LOCKED AND I COULDN'T MOVE ANYMORE.

I GOT A 2016 FORD FUSION. I GOT A CYLINDER 3 MISFIRE. HAD IT FIX 2 TIME. BUT THE PROBLEM REMAINS THE SAME. TOOK MY FOR TO 2 DIFFERENT FORD COMPANIES AN THEY TOLD ME THE SAME THING. I GOT TO REPLACE THE ENGINE. ONE TOLD ME THAT IT WAS GONNA BE 6300$ AN THE OTHER FOR SAY 9300$ COOLING HAVE REACH THE 3 CYLINDER AN CAUSE MISFIRE. BOTH FORD SAID IT WAS MANUFACTURING DEFECT. CALL THE FORD PLATE AN THEY SAID THEY COULDN'T GIVE ME NO ASSISTANCE WITH THIS PROBLEM. THEY KNOW IT'S A MANUFACTURE DEFECT AN STILL WILL NOT HELP. IF ANYONE HAVE THIS SAME PROBLEM CAN YOU PLEASE HELP ME IN THE RIGHT DIRECTION? MY CAR HAVE OVER HEATING EVERYDAY.

MY 2016 FORD FUSION SE HAS 14,499 MILES AND DIES AT RED LIGHTS, IDLES ROUGH WHEN AC IN ON AND HAS DIED WHILE DRIVING 30 MPH. NOT SAFE FOR ME OR MY PASSENGERS WHEN I DON'T KNOW WHEN OR IF IT IS GOING TO DIE. I HAVE READ 13 OTHER COMPLAINTS WITH THE SAME ISSUE FOR THIS SAME TYPE OF VEHICLE. A RECALL NEEDS TO BE DONE BEFORE SOMEONE GETS IN A BAD WRECK WHEN IT DIES.

SERVICE ENGINE LIGHT ON 2016 FORD FUSION ECOBOOST CAME ON. DIAGNOSTICS DISPLAYED CODE P300. I PAID TO HAVE THIS FIXED 2 TIMES. THE LIGHT CAME BACK ON AND THE CAR BEGAN TO OVERHEAT WHILE DRIVING ON THE EXPRESSWAY. TOOK THE CAR TO FORD AND THEY ADVISED IT WAS A COOLANT LEAK IN THE ENGINE. THEY ADVISED IT WAS A MANUFACTURE DEFECT BUT WOULDN'T FIX THE ISSUE BECAUSE THE WARRANTY WAS UP ON THE VEHICLE. UPON DOING RESEARCH, THIS IS A KNOWN ISSUE.

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.

THE CHECK ENGINE LIGHT IS ON. THE CODE WAS P0304, WHICH IS A MISFIRE IN CYLINDER 4. THE SPARK PLUGS WERE DUE FOR A CHANGE, SO I CHANGED THEM, THE OIL HAS BEEN CHANGED AT RECOMMENDED INTERVALS, AND FUEL INJECTOR CLEANER USED WHEN FILLING UP. THE NEW SPARK PLUGS DID NOT MAKE THE ENGINE LIGHT GO AWAY AFTER CLEARING THE CODE. I TESTED THE IGNITION COILS, AND THEY ARE FINE. ALSO, THE COOLANT LEVEL IS OFTEN LOW, AND I HAVE TO PUT A QUART IN A WEEK. IT IS NOT LEAKING FROM ANYWHERE. I STARTED RESEARCHING, AND FOUND THAT THERE ARE MANY OTHER FORD FUSIONS WITH THIS PROBLEM, AND THE COOLANT IS LEAKING INTO A CYLINDER, AND GIVING THE MISFIRE ON A CERTAIN CYLINDER CODE.

ON MONDAY 08/10/2020 PARK MY VEHICLE IN THE MORNING AND THEN CAME BACK TO THE CAR IN THE AFTERNOON. IT HAD STARTED AND WAS ABLE TO MOVE THE SHIFTER BUT WITH NO RESULT FROM THE TRANSMISSION AND NO GEAR INDICATION ON DISPLAY. VEHICLE HAD TO BE TOWED AND TAKEN TO A FORD DEALERSHIP THE NEXT DAY. ADVISED THAT THE SHIFTER CABLE WAS BROKEN AND NEEDS TO BE REPLACE. WAS INFORMED THAT MY CAR WAS READY FOR PICK UP ON FRIDAY 08/15/2020. ON MONDAY 08/17/2020 HAD TAKEN VEHICLE BACK TO THE DEALERSHIP TO ADJUST SHIFTER CABLE LINKAGE BECAUSE THE SHIFTER WAS FOUND THAT IT COULD ACCIDENTALLY SHIFT INTO NEUTRAL FROM DRIVE WITH THE SMALLEST AMOUNT OF PRESSURE. DEALERSHIP VERIFIED THAT CABLE SHIFTER REQUIRED ADJUSTMENT. ON THURSDAY 08/20/2020 VEHICLE WAS COMPLETELY REPAIRED BY FORD DEALERSHIP.

THERE IS A MISFIRE ON CYLINDER 1. DIAGNOSED AS A COOLANT LEAK. IT IS THE SAME ENGINE THAT IS IN THE 2017 FUSION THAT HAS A RECALL ON THE ENGINE DUE TO COOLANT LEAK.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS IN A DRIVE THRU, SHE HAD PLACED THE VEHICLE INTO PARK AND RELEASED HER FOOT OFF THE BRAKE PEDAL. UPON RELEASING HER FOOT OFF THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING, CAUSING HER TO ABRUPTLY DEPRESS THE BRAKE PEDAL. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TOM DENCHEL FORD COUNTRY HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838) WHERE THEY STATED THAT THE TRANSMISSION BUSHING FAILED. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT CALLED ON BEHALF OF HER GRAND-DAUGHTER WHO OWNS A 2016 FORD FUSION. AFTER TURNING INTO THE SCHOOL'S PARKING LOT AND PARKING THE VEHICLE, HER GRANDDAUGHTER PLACED THE VEHICLE IN PARK, HOWEVER THE VEHICLE ROLLED BACKWARDS. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT'S GRAND-DAUGHTER ENGAGED THE PARKING BRAKE TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT'S GRAND-DAUGHTER WAS NEARBY THE DEALER ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, SAINT JOSEPH, MO 64506) ASKED FOR ASSISTANCE. THE VEHICLE WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 72,593.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LOCAL DEALER L. B. SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043 FOR MAINTENANCE. THE DEALER STATED THAT THE LUG NUTS WERE RUSTED AND WAS UNABLE TO BE REMOVED. THE CONTACT WAS INFORMED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT FELT UNSAFE DUE TO THE FAILURE THAT COULD HAVE HAPPENED ON ROAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 30,454. *BF THE CONSUMER STATED THAT LUG NUTS HAVE BEEN REPLACED. *AS

CHECK ENGINE LIGHT CAME ON AND WAS RUNNING ROUGH. IT ALSO BEGAN TO OVERHEAT AND RUN LOW ON COOLANT. THE CHECK ENGINE LIGHT INDICATED A MISFIRE IN CYCLINDER 1. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD COOLANT WAS LEAKING INTO THE CYCLINDER AND COULD NOT BE REPAIRED. I WAS TOLD I NEED A NEW ENGINE. I RESEARCHED THIS AND SAW THAT THIS IS HAPPENING VERY OFTEN TO ENGINES LIKE MINE. THE SERVICE MANAGER SAID THERE WERE NO RECALLS BUT THIS SHOULDN'T HAPPEN. THIS OCCURRED WHILE DRIVING ON THE CITY STREETS AND HIGHWAY.

COOLANT LEAKED INTO MY CYLINDERS CAUSING THE MOTOR TO OVERHEAT. I WAS AT A STOP LIGHT WHEN IT HAPPENED AND IMMEDIATELY PULLED INTO A PARKING LOT AND SHUT THE ENGINE OFF.

CYL 2 MISFIRE SINCE 2 MONTHS AFTER I BOUGHT CAR AT 56K MILES. NOW OVERHEATING, COOLANT LEAKING INTO ENGINE AT RATE OF ABOUT A GALLON/WEEK. STILL HAVE 5 YEARS OWED ON A $350/MO YARD ORNAMENT. FORD IS AWEFULL!!! SAME JUNK AS THE 1.6L THEY "FIXED."

STOPPED CAR. SHIFTED INTO PARK, BUT CAR ROLLS. WILL NOT SHIFT INTO ANY GEAR. WILL NOT START. TOWED TO HILBISH FORD IN KANNAPOLIS, NC. DEALER SAYS IT IS THE SHIFTER CABLE BUSHING. GOOGLE SEARCH REVEALS THAT FORD HAS RECALLED FORD FUSIONS MODEL YEARS 2014-2016 FOR THIS SAME EXACT PROBLEM, YET THE DEALERSHIP SAYS MY CAR IS NOT INCLUDED IN THE RECALL AND ARE CHARGING ME OVER $300.00 FOR REPAIRS.

THE CAR STARTED MISSING LIKE THR TRANSMISSION WAS GOING OUT TIL IT COMPLETELY STOPPED RUNNING. FINALLY HAD THE TRANSMISSION REPLACED AND IT DID IT AGAIN. THE TAPPET ON THE HIGH PRESSURE FUEL PUMP UNDER THE HOOD ENDED UP BEING THE PROBLEM. THE CAM SHAFT IS WEARING A HOLE IN THEM I JUST REPLACED IT A SECOND TIME IN 3 MONTHS. NOW I HAVE METAL IN MY ENGINE AND FORD SAID THEY HAVE BEEN SELLING THEM PRETTY QUICK SO THAT TELLS ME THERE IS A PROBLEM.

FORD DEALERSHIP IS STATING ENGINE AND TRANSMISSION NEEDS TO BE REPLACED. THEY SAID THIS IS A KNOWN ISSUE WITH THE 1.5L ENGINE AND FORD IS AWARE OF IT. THEY'VE NEVER SEEN THE TRANSMISSION GO AT THE SAME TIME. ESTIMATED REPAIRS ARE $6,300. I'M THE ORIGINAL OWNER, REGULARLY MAINTAINED, WITH 95,000 MILES ON IT. JUST TURNED 4 YEARS OLD.

I HAVE A CAR HEALTH MONITOR PLUGGED INTO MY OBD II PORT, IT'S OUT JUST ONE DAY READ (CYLINDER 2 MISFIRE) SO I DRIVE TO WORK AND THEN CALL HILTOP FORD (RICHMOND CA)TO BRING IT IN TO SEE WHAT'S WRONG. THEY PERFORMED RECALLS BUT AS FAR THE ISSUE I BROUGHT IT IN FOR THEY SAID, THAT THEY HAD NO IDEA WHAT'S WRONG WITH THE CAR AND HAVE TO REPLACE THE ENTIRE ENGINE. AND DIRECTLY AFTER TELLING ME THIS AND ME LEAVING I GET A CALL FROM THE SALES DEPARTMENT TRYING TO SET UP AND APPOINTMENT TO PURCHASE A NEW VEHICLE! SO NOW I'M OF THE MINDSET THAT SOMETHING IS FISHY. I THEN TOOK THE CAR TO A MECHANIC I KNOW, DURING THAT RIDE MY CAR BEGINS TO OVERHEAT, OFF AND ON. AFTER GETTING THE CAR TO THE MECHANIC HE RAN HIS DIAGNOSTICS AND TOLD ME YEAH MY I HAVE A SPARK PLUG THAT'S OUT AND NEEDS TO BE REPLACED. I GET THAT DONE, EVERYTHING IS FINE FOR ABOUT 3-4 WEEKS. THEN THE SAME THING HAPPENS (CYLINDER 2 MISFIRE AND OVERHEATING) AT THIS POINT I DON'T TRUST FORD CAUSE THEY NEW THEY AT LEAST KNEW THE SPARK PLUGS WAS OUT. BACK TO THE MECHANIC I GO, HE THEN LET'S ME KNOW THAT THERE'S A NOTICE OUT DESCRIBING THE ISSUE SO HE TOLD ME TO CONTACT FORD TO SEE IF THEY'D FIX IT. AGAIN FORD 'KNEW NOTHING' OF THE SORT. AND MY CAR JUST STOPPED AND WON'T START AND IT IS DIRECTLY RELATED TO THE ISSUES THE CAR HAS HAD. NOW HERE I AM TRYING TO FIND THE BEST COURSE OF ACTION AND NOT HAVE TO PURCHASE A NEW CAR. NOT SURE WHY THIS ISN'T RECALLED WHEN IT'S HAPPENING TO A LOT OF PEOPLE.

I HAVE HAD MY CAR FOR ONLY 3 MONTHS NOW. ABSOLUTELY NO SIGNS THAT ANYTHING WAS BAD OR STARTING TO GO OUT. I WAS DRIVING WITH MY DAUGHTER LEAVING THE BANK AND MY CAR DIES IN THE MIDDLE OF THE RD IN A CURVE!!! THE WRENCH TOOL LIGHT POPS UP AND SAYS SEE OWNER MANUAL/ IN THE MANUAL THIS INDICATES A POWER TRAIN/ AWD PROBLEM. THE CAR WHEN STARTED IDLES VERY ROUGH AND DOESN'T WANT TO ACCELERATE. I HAVE READ OTHER COMPLAINTS THAT IS EXACTLY LIKE MINE WITH THE 2016 FORD FUSION. I AM A SINGLE MOM OF 4 AND ONLY HAVE THIS CAR. I AM GETTING IT TO A MECHANIC TO SEE WHAT SHOWS UP. FROM WHAT I HAVE SEEN ON OTHER COMPLAINTS IT HAS TO DO WITH FAILURE OF THE THROTTLE BODY SENSOR! HAD SOMEONE BEEN BEHIND ME WE COULD'VE BEEN HIT DUE TO THE CAR STALLING IN THE RD! LUCKILY I WAS GOING DOWN HILL AND WAS ABLE TO COAST ONTO A SIDE ROAD!! THANK GOD! MANY OTHER CARS THE SAME AS MINE ARE EXPERIENCING THIS! PLEASE INVESTIGATE THIS PROBLEM AND RECALL THE PARTS ASSOCIATED WITH IT!! THIS IS EXTREMELY DANGEROUS ESPECIALLY WHERE I LIVE( MOUNTAINS) WITH WINDING ROADS AND LESS VISIBILITY FOR A CAR BEHIND ME IF I STALL OUT IN A CURVE LIKE I DID TODAY! I WAS DRIVING ON A SECONDARY ROAD WHEN THIS HAPPENED, NEAR THE MAIN ROAD.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED. THE CONTACT PULLED OVER, OPENED THE HOOD, AND NOTICED THAT THE COOLANT LEVEL WAS VERY LOW. THE CONTACT PULLED TO A SERVICE STATION AND REFILLED THE COOLANT. THE CONTACT STATED THAT WHEN HE ARRIVED AT HIS RESIDENCE, THE COOLANT RESERVOIR WAS ALMOST EMPTY. THE VEHICLE WAS TAKEN TO ELDER FORD OF TROY LOCATED AT 777 JOHN R ROAD, TROY, MI 48083, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THE VEHICLE WAS 1,000 MILES OVER THE WARRANTY LIMITATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

MY 2016 FORD FUSION TITANIUM ROLLED AWAY FROM WHERE IT WAS PARKED ON A FLAT CONCRETE SURFACE. IT WENT DOWN THE DRIVEWAY, ACROSS THE STREET, AND APPROXIMATELY 30 TO 40 FEET INTO A WOODEN AREA BEFORE TREES STOPPED IT. THE CAR NEEDS THE KEY IN CLOSE ENOUGH PROXIMITY TO START. THE KEY WAS IN MY PURSE IN MY HOUSE. THE CAR, WHEN ON, NEEDS TO HAVE THE BRAKE COMPRESSED TO TAKE IT FROM PARK TO DRIVE OR PARK TO REVERSE OR PARK TO ANY OTHER GEAR. SO, NO KEY. NO COMPRESSED BRAKE. NO MANUAL CHANGE OF GEARS. YET, IT STILL ROLLED AWAY. SOMETHING HAPPENED WITH THE GEAR SHIFTER. YOU DON'T HAVE TO HAVE THE KEY IN OR BY THE CAR. IT DOESN'T HAVE TO BE STARTED. YOU DON'T HAVE TO HAVE YOUR FOOT ON THE BRAKE. AND IT GOES OUT OF PARK TO ANY OTHER GEAR. NO KEY. NOT ON. NO BRAKE. I HAD THE NC HIGHWAY PATROL COME AND THE OFFICER DID A REPORT. I HAVE CONTACTED MY INSURANCE COMPANY.

GOT IN A CAR ACCIDENT TO WHERE I EXPERIENCED INJURIES AND THE AIR BAGS DID NOT DEPLOY

WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY DISPLAYED A 'WRENCH' INDICATOR WHICH STATES 'SEE OWNER'S MANUAL'. THE CAR LOST THE ABILITY TO ACCELERATE (GAS PEDAL/ACCELERATION WAS DISABLED). AFTER STEERING THE VEHICLE TO THE SIDE OF THE ROAD, THE CAR BEGAN TO IDLE VERY ROUGH BEFORE THE CAR WAS TURNED OFF. I ATTEMPTED TO RESTART THE VEHICLE, BUT THE ENGINE CONTINUED TO IDLE VERY ROUGH AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT BOTH APPEARED ILLUMINATED. UPON INSPECTION WITH AN OBD II CODE READER, THE CODE 'P2111' WAS DISPLAYED. THIS INDICATED A 'STUCK OPEN' THROTTLE, RESULTING IN THE DISABLED ACCELERATION OF THE VEHICLE. AFTER THE CODE WAS CLEARED, THE VEHICLE STARTED NORMALLY AND WAS ABLE TO BE DRIVEN HOME ON SURFACE ROADS. AFTER BRIEF INSPECTION, THE THROTTLE APPEARS TO BE MECHANICALLY IN GOOD CONDITION, AND INVESTIGATION ONLINE INDICATES MANY OTHER VEHICLES OF THIS MAKE/MODEL EXPERIENCE A FAILURE OF THE THROTTLE BODY SENSOR. THIS EXPLAINS THE SYMPTOMS EXEPRIENCED BY MY VEHICLE DESPITE THE MECHANICAL CONDITION OF THE THROTTLE BEING GOOD. FORTUNATELY, NOBODY WAS HURT, BUT SUDDEN LOSS OF ACCELERATION COULD BE EXTREMELY DANGEROUS IN A VARIETY OF SCENARIOS, ESPECIALLY AT HIGHWAY SPEEDS.

MY CAR WAS SERVICED BY KOONS FORD IN BALT, MD FROM MAY 26TH-28TH TO ADDRESS A RECALL THAT REQUIRED REMOVAL OF MY ENGINE. AFTER THE REPAIR, MY CAR SAT IN MY PARKING SPACE AT HOME THE WHOLE WEEKEND DUE TO COVID-19. ON THE FOLLOWING MONDAY, JUNE 1ST, MY CAR ENGINE EXPLODED ON I83 WHILE MY HUSBAND WAS USING MY CAR TO GO TO WORK. MY CAR WAS COMPLETELY ENGULFED IN FIRE AND TOTALED. FORTUNATELY, MY HUSBAND WAS ABLE TO QUICKLY GET MY CAR TO THE SIDE OF THE ROAD AS THE CABIN STARTED TO FILL WITH SMOKE AND JUMP OUT. KOONS FORD TOLD ME THAT THEY WOULD "SHRINK WRAP" MY CAR AT THE LOT THE POLICE HAD IT TOWED TO AND BRING IT BACK TO "INVESTIGATE HOW THE FIRE STARTED." THEY LIED AND THEN TOLD MY INSURANCE COMPANY THAT THEY DID NOT CAUSE THE FIRE. IN ADDITION, WHILE I WAS THERE WAITING IN THEIR LOBBY, THEY TOLD ME THEY WOULD "GET ME A RENTAL" IN THE MEANTIME WHILE THEY INVESTIGATE. NOT ONLY DID THEY LIE AND IMPLY I WAS RESPONSIBLE FOR CAUSING THE FIRE, THEY TRIED TO STIFF ME FOR THE COST OF THE RENTAL. ONLY AFTER I PUSHED BACK, THEY FINALLY PAID THE RENTAL BILL. MY INSURANCE COMPANY HAS PAID FOR THE COST OF MY LOST CAR WHICH I NOW AM BEARING ADDITIONAL COSTS IN MY INSURANCE COVERAGE. MY CAR HAD ONLY BEEN SERVICED BY KOONS FORD AND WAS NOT EXPERIENCING ANY PROBLEMS PRIOR TO THEM WORKING ON THE RECALL. I HAVE BEEN WITHOUT A CAR GOING ON 2 MONTHS NOW AS I CANNOT AFFORD TO TAKE ON ANOTHER 4-6 YEARS OF CAR PAYMENTS AS I WAS CLOSING ON A NEW HOME AT THE SAME TIME THE FIRE HAPPENED. I REACHED OUT T

I HAVE A HAD TO REPLACE THE PASSENGER SIDE FRONT DOOR LATCH AND THE DRIVERS SIDE REAR DOOR LATCH IN THE LAST 15 MONTHS. THE VEHICLE WAS STATIONARY ON BOTH OCCASIONS. I OPEN BOTH DOORS TO PLACE SOMETHING IN MY VEHICLE AND WHEN I ATTEMPTED TO CLOSE THE DOORS THEY DID NOT LATCH. THEY WOULD BANG AGAINST THE LATCH BAR AND STAY OPEN. BOTH REPAIRS HAVE COST ME IN EXCESS OF $300.00 USD EACH AND THE COST OF A RENTAL CAR BOTH TIMES.

I BACKED MY VEHICLE OUT OF THE DRIVEWAY AT 4408 ALAN KENT DR, KILLEEN, TX, I THEN PROCEEDED TO PUT IT IN DRIVE WHEN IT WOULD NOT GO BEYOND NEUTRAL. MY CAR HAD TO BE TOWED BACK TO MY RESIDENCE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO AND AIR CONDITIONING UNIT BECAME INOPERABLE. ADDITIONALLY, THE WINDOW SWITCH LOCKED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE WAS NOT REMEDIED. THE CONTACT STATED THAT THE FAILURE WAS INDEPENDENTLY REMEDIED AFTER ALLOWING THE VEHICLE TO REMAIN IDLING. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 293-8900) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

AIRBAG LIGHT STAYS ON DIAGNOSED WITH FAILED OCS SYSTEM

1ST PROBLEM ON HIGHWAY GOING 55 MPH AIR VACUUM PACK WENT OUT ON BRAKES PROBLEM WAS FIXED ONLY TO OCCUR 3 DAYS LATER, THIS TIME AT A STOP LIGHT AND BLEW A COUPLING ON THE SAME PART. AFTER THAT IS FIXED SAME WEEK 2ND PROBLEM SERVICE ENGINE SOON LIGHT COMES ON DAY LATER CAR LOOSES SPEED BOGS DOWN AND SHUTS OFF. MECHANIC RESET THE SES LIGHT TO TELL ME THE ECO BOOST SPORT PACK IS GOING OUT. MY CAR ONLY HAS 63K MILES ON IT.

LEAKING ENGINE COOLANT INTO ENGINE CYLINDER 3, CAUSING ENGINE TO OVERHEAT AND A CRACK IN THE LONG BLOCK. RESULT: COMPLETE ENGINE FAILURE. PRESSURE TEST INDICATED A 4LBS DROP IN 4 MINUTES, WHICH SHOULD NOT OCCUR IN THAT SHORT AMOUNT OF TIME. THROUGH THE ECC TEST INDICATED ERROR CODES P0304 AND P0316 AS WELL AS THAT CYLINDERS 3 AND 4 HAVE MULTIPLE MISFIRES. CONTINUED DIAGNOSIS DISCOVERED THAT COOLANT WAS COMING OUT OF THE TAILPIPE WHICH INDICATES AN INTERNAL LEAK IN THE ENGINE AND THAT CYLINDER 3 PRESSURE DROPS DURING POWER BALANCE TEST. CRACK IN ENGINE BLOCK DUE TO OVERHEATING. COMPLETE ENGINE FAILURE RECOMMEND NEW ENGINE. THIS A MFG DEFECT AND IS THE SAME AS THE DEFECT DESCRIBED IN SAFETY RECALL 17S09 THAT INCLUDES 2013- 2014 FUSIONS. FORD NEVER FIXED THE PROBLEM. RECALL NEEDS TO BE EXPANDED TO INCLUDE 2015-2019 MODELS. DEFECT PRESENTS A FIRE HAZARD IF CYLINDER HEAD CRACKS IT MAY RESULT IN A PRESSURIZED OIL LEAK RESULTING IN A FIRE IN THE ENGINE COMPARTMENT

I WAS AT THE GAS STATION WHEN I GOT OUT OF MY CAR AFTER TURNING IT OFF WHILE I WENT INSIDE TO PAY. I WAS MOVING SWIFTLY BECAUSE I HAD TO GET BACK TO WORK. I LOOKED OUTSIDE AND MY CAR HAD ROLLED AWAY FROM THE PUMP, NEARLY IN THE CITY STREET BEFORE I REACHED IT. I IMMEDIATELY RAN OUTSIDE AFTER IT, HOPPED IN & PUT MY FOOT ON THE BRAKE. I WAS CONFUSED WHEN I SAW THE GEAR STILL IN PARK.. IT WAS THEN THAT I LOOKED AT THE DASH AND SAW IT WAS STUCK IN NEUTRAL. SOME GUYS HELPED ME PUSH IT BACK TO THE PUMP AND I HAD TO PUT THE PARKING BRAKE ON IN ORDER TO KEEP IT FROM ROLLING AGAIN. A NEARBY MECHANIC LOOKED UNDER MY HOOD AND DISCOVERED THAT THE 'SHIFTER CABLE BUSHING' HAD DEGRADED. I CALLED FORD AND SET UP AN APPOINTMENT. THE PROBLEM WAS STILL NOT FIXED

MY CAR HAS BEEN STOLEN OR PICKED UP BY A TRUCK LAST SEEN WAS ON THE 17TH OF JUNE,2020.WENT TO THE POLICE AND SAW THE CAR WAS PICKED UP BY A TRUCK. SINCE I BOUGHT THE VEHICLE HAVE RECEIVED COUPLES OF CALLS FROM YOU ABOUT MY CAR PAYMENT WHICH I ALWAYS PAY ON TIME TO THE BANK. IF YOU HAVE COME FOR THE CAR PLEASE LET ME KNOW.

TRUNK OPENS WHILE DRIVING. AFTER CLOSING HE TRUNK IT POPS OPEN AGAIN, THE TRUNK LATCH CAN BE HEARD CLICKING. IT STOPS AFTER ABOUT 10 SECONDS. TRUNK THEN LATCHES. WHILE CAR IS PARKED OVER NIGHT THE TRUNK IS OPEN SOME MORNINGS.

ENGINE COOLANT LEAKING IN ENGINE - ENGINE LONG BLOCK NEEDS REPLACED AFTER 77,000 MILES. CAR OVERHEATED ON A SHORT TRIP - LOW ON ANTIFREEZE APPARENTLY IT WAS LEAKING INTO THE ENGINE BLOCK - TOOK IT TO FORD DEALER AND THEY STATED THE LONG BLOCK NEEDED TO BE REPLACED. VEHICLE WAS SERVICED REGULARLY AND ISSUE PRIOR TO THIS WAS THE ENGINE RPM WERE ADVANCING BUT THE ENGINE SPEED WAS NOT ENGAGED- TOOK IT IN FOR REPAIR AND THEY REPLACED A FUEL SENSOR - 1 MONTH BEFORE THE COOLANT STARTED LEAKING INTO THE ENGINE

I WAS DRIVING DOWN THE ROAD ABOUT APPROX 40 MPH WHEN MY LIGHT WENT OFF SAYING THAT MY TRACTION CONTROLS WERE BOTH ON AND IN USE. IT WAS LIKE MY POWER STEERING WENT COMPLETELY OUT, OUT OF NO WHERE. I WAS DRIVING STRAIGHT AND IT ALSO POPPED UP THAT MY STEERING AND HILL ASSIST WAS NOT WORKING. I WAS AFRAID TO PULL OVER AND SHUT MY CAR OFF AND BE STUCK, SO I DROVE IT DOWN THE ROAD A FEW MILES MORE AND TURNED IT OFF IN MY PARKING LOT. WHEN I TURNED IT BACK ON, EVERYTHING SEEMED FINE. ALSO, AFTER FUELING MY VEHICLE UP, IT HAS BEEN ROUGH IDLING FOR A DEW AND THEN WILL EVEN OUT. WHEN STOPPING AT A LIGHT, IT WILL ALSO ROUGH IDLE AND EVEN BACK OUT AS WELL. I AM AT APPROX 65,000 MILES, 2016 AWD FORD FUSION TURBO. I AM DUE FOR AN INSPECTION AND OIL CHANGE NEXT WEEK AND HOPEFULLY GET SOME ANSWERS AS TO WHAT IT COULD BE. IT MAKES ME COMPLETELY SCARED NOW BECAUSE I AM A SINGLE MOTHER WITH KIDS. AFTER READING SEVERAL OTHER COMPLAINTS THAT ARE JUST LIKE MINE, THIS DOESN'T SEEM LIKE AN ISOLATED INCIDENT.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE DROVE VERY ROUGH PRIOR TO THE CHECK ENGINE WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL ESTES FORD LOCATED AT 450 EAST NORTH FIELD DR, BROWNSBURG, IN 46112, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER #1 AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 85,000.

WALKED OUT TO MY CAR TO NOTICE MY DRIVER DOOR WAS NOT CLOSED, EVEN THOUGH MY ALARM WAS SET AND ALL DOORS WERE LOCKED. FOUND OUT THE DRIVER DOOR WOULD NOT LATCH (RECALL 20S15) BUT THIS PARTICULAR VIN WAS SUPPOSEDLY NOT AFFECTED. THE SERVICE WAS JUST COMPLETED FOR $240 AT THE DEALER TO REPLACE THE LATCH. THIS SHOULD BE INCLUDED IN NHTSA # 20V177000/ FORD RECALL 20S15

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE SON WAS DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN THE BRAKING SYSTEM FAILED WHILE DEPRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO A BRICK WALL. DURING THE CRASH THE DRIVER SUSTAINED A FRACTURED LEFT HAND AND BURNS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS BRAKE FAILURE BUT WAS NOT ON POLICE REPORT. THE LOCAL DEALER MATHEWS- CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275 FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *DT *AS*DT*JB

I HAVE COOLANT LEAKING INTO ENGINE CYLINDERS. BOUGHT THE CAR A YEAR AGO FROM CARVANA BEFORE PURCHASE HAD A FULL INSPECTION DONE. A YEAR LATER I HAD PROBLEM WITH THE ENGINE SPITTING AND MISFIRING. LOCAL MECHANIC CHANGED THE SPARK PLUGS AND LEADS. BUT NOTICED BAD DISCOLORATION ON THE SPARK PLUGS. IVE BEEN CONTINUING TO HAVE TO ADD COOLANT AND THE CAR IS RUNNING EVER WORSE.

WHILE AT A STOP LIGHT CHECK ENGINE LIGHT CAME ON AND THE CAR TURNED OFF. WAS ABLE TO GET IT STARTED AND TOOK IT TO THE SERVICE CENTER NEXT DAY. THEY ARE STILL CHECKING THE CAR BUT SO FAR THEY HAVE FOUND THE COOLANT IS LEAKING ALL OVER THE ENGINE AND WE WILL MOST LIKELY HAVE TO REPLACE THE ENTIRE ENGINE. AFTER DOING SOME RESEARCH IT LOOKS TO BE A COMMON OCCURRENCE THAT IS NOT GETTING A RECALL FOR, EVEN THOUGH IT HAS BEEN A ONGOING ISSUE. WE JUST BOUGHT THIS VEHICLE USED WITH 90,000 MILES TWO MONTHS AGO.

SLOW TO START, WHEN IT DID START THE CHECK ENGINE LIGHT CAME ON. WHILE IN PARK CAR WOULD SHAKE AND I COULD HEAR A BOILING NOISE. WHEN DRIVING IT WAS SLOW TO ACCELERATE, WHEN IT DID ACCELERATE IT WOULD JUMP AS IF IT WAS CATCHING UP WITH ITSELF. EVERY 5 MINS OR SO A NOTIFICATION WOULD APPEAR ON THE DASHBOARD THAT SAID COOLANT TEMPERATE OVER HEATING. TOOK IT DIRECTLY TO THE FORD DEALER AND WAS TOLD I NEEDED A NEW ENGINE, THAT THERE WAS SO MUCH COOLANT INSIDE OF THE ENGINE IT WOULDN'T UNPLUG.