2016 Ford Fusion complaints

STARTED TO LOSE COOLANT, COULDNT SEE ANYWHERE THAT IT WAS LEAKING, OR ANY SIGNS OF LEAKING. REFILLED THE COOLANT RESVOIR. DROVE TO WORK THE NEXT DAY, AND WHEN I GOT OFF OF WORK I TRIED TO START THE CAR AND IT WOULDNT FIRE. ONCE IT WAS MOVED ALL OF THE OIL HAD BEEN LAYING ON THE GROUND WHERE THE CAR WAS PARKED. DONE ALOT OF RESEARCH AND FOUND OUT THAT THE CYLINDER HEADS ARE JUNK AND WAS LOOSING COOLANT IN TO THE CYLINDER. SO NOW IM STUCK WITH A $200 A MONTH PAYMENT FOR SOMETHING THAT HAPPENED THAT HAS HAPPENING TO THOUSANDS OF CARE WITH THE 1.5L ECO BOOST TURBO... AND THERE STILL IS RECALL??? THE CAR DOESN'T HAVE 130,000 MILES YET.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED AFTER SHIFTING TO DRIVE, THE VEHICLE WAS REVERSING INSTEAD. THE CONTACT MENTIONED THE GEAR WAS SHIFTED TO REVERSE AND BACK TO DRIVE HOWEVER, THE VEHICLE WAS STILL REVERSING. THE CONTACT CONTACTED AN INDEPENDENT MECHANIC WHO WENT TO THE VEHICLE LOCATION AND INFORMED THE CONTACT THE BUSHING FRACTURED FROM THE TRANSMISSION SHIFT CABLE. THE MECHANIC WAS ABLE TO CONNECT THE PART FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND TO RISER HARNESS FORD (2000 E. RACE AVE, SEARCY, AR 72143, (501) 268-2486) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT INCLUDED.

MY TRANSMISSION HAS BEEN REBUILT TWICE IN A ONE YEAR,15,000MILE SPAN. THE TRANSMISSION SHIFTS HARD FROM PARK TO DRIVE,AND DRIVE TO PARK EVEN AFTER BEING REPLACED BOTH TIMES. THE TRANSMISSION SLAMS AFTER LETTING OFF OF THE FUEL PEDAL AND IN BETWEEN LOWER 3-4 GEARS WHILE DRIVING. I PURCHASED MY 2016 FUSION AT MIKE BASS FORD ON 6/15/2019 WITH 29000 MILES. AS OF TODAY 12/02/2020 I ONLY HAVE 44,000 MILES ON IT. FORD WILL NOT REPLACE THE TRANSMISSION, THEY ONLY OVERHAUL THE TRANSMISSION SO THE SAME PROBLEMS KEEP RETURNING. THE FUEL PEDAL ON MULTIPLE OCCASIONS WHEN PRESSED DOES NOT ENGAGE THE CAR TO MOVE FOR MULTIPLE SECONDS WHEN DRIVING. ALSO WHEN SHIFTING AT A STAND STILL FROM DRIVE TO REVERSE, AND REVERSE TO DRIVE THE CAR ON MULTIPLE OCCASIONS DOES NOT ACCELERATE FOR MULTIPLE SECONDS EITHER. WHICH IS VERY DANGEROUS WITH ME MY WIFE AND KIDS IN THE CAR.

CANISTER PURGE VALVE MALFUNCTION. CAR STALLED COMPLETELY AND WOULD NOT START BACK UP. THANKFULLY THIS HAPPENED WHEN I WAS DRIVING SLOW IN A PARKING LOT AND NOT ON THE BUSY FREEWAY. ANOTHER TIME IT HAPPENED AT THE GAS STATION WHEN TRYING TO RE-START MY CAR AFTER PUTTING FUEL IN. WE RAN DIAGNOSTICS ON IT AND IT FACE THE ERROR OF THE CANISTER PURGE VALVE MALFUNCTION.

PARKED MY CAR AT WORK. PUT MY CAR IN PARK BUT IT STAYS IN REVERSE, WILL NOT MOVE WITH PRESSER ON THE BRAKE,LETS ME TURN IF OFF BUT NOW I CANT TURN IT BACK ON OR SHIFT. HAS TO HAVE EMERGENCY BREAK ON TO NOT ROLL. THERE IS A RECALL BUT WAS TOLD MY VIN NUMBER DOES NOT HAVE THIS RECALL.

STEERING WHEEL IS LOCKED AND NO POWER STEERING. I THINK IT'S DUE TO RECALLS ON FORD FUSIONS. MY CAR DOESN'T HAVE ONE BUT I THINK IT SHOULD. THE RECALL IS THE ELECTRIC POWER ASSIST SYSTEM. MY CAR IS ONLY FOUR YEARS OLD I SHOULDN'T HAVE THIS PROBLEM. THE CAR WAS PARKED WHEN THIS HAPPENED BUT WHAT IF WE WERE ON THE HIGHWAY.

MY VEHICLE WOULD NOT SHIFT INTO DRIVE (FORD FUSION 2016 2L 5SPEED AUTOMATIC). IT SHUDDERED AND CRAWLED FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE. I BRAKED TO A STOP PUT IT PARK AND THE CAR WAS STILL SHUDDERING. I TURNED IGNITION OFF AND ATTEMPTED TO RESTART ENGINE AND ENGAGE FROM PARK TO DRIVE. IT DID NOT SHIFT TO DRIVE BUT SHUDDERED. I HAD TO REPEAT THIS PROCESS 4-5 TIMES AND THEN IT FINALLY MOVED FROM PARK TO DRIVE AND DROVE SOMEWHAT NORMAL 1 DAY PRIOR THE CAR WAS JERKY AS IT ENGAGED. THIS JERKY BEHAVIOR OF THE TRANSMISSION AT LOW SPEEDS I WAS EXPERIENCING YESTERDAY RETURNED . THE CAR BECAME DRIVEABLE BUT NOW A I AM VERY SUPSECT AND I CANNOT FIND A RECALL FOR THIS ISSUE THAT MATCHES MY VIN NUMBER. EVENTHOUGH MANY FORD FUSIONS MADE DURING THE SAME YEAR AS MINE HAVE EXPERIENCED THIS ISSUE

PURGE FUEL VALVE. CAR IS STALLING AT TIMES. OTHER TIMES IT WON'T START. THIS HAS BEEN A RECALL IN THE PAST BUT NOT SHOWING ON MY VIN. SOMETIMES IT IS MAKING A NOISE.

POWER STEERING SUDDENLY FAILED

WITH NO WARNING I STARTED MY CAR AND WENT TO PUT IT IN DRIVE AND THE SHIFTER WOULD MOVE BUT NOT GO INTO GEAR. IT FELT LIKE THE SHIFTER WAS NOT ATTACHED TO ANYTHING. LUCKILY THE CAR WAS STUCK IN PARK, IF THIS WOULD HAVE HAPPENED WHILE DRIVING IT COULD OF RESULTED IN AN ACCIDENT OR WORSE INJURIES. I WAS TOLD THERE WAS A RECALL FOR THIS, CHECKED MY VIN AND IT DID NOT SHOW IT AS AN ACTIVE RECALL. I CONTACTED MY LOCAL FORD DEALERSHIP AND THEY DID EXACTLY WHAT I DID AND RUN THE VIN NUMBER TELLING ME MY CAR WAS NOT PART OF THE ORIGINAL RECALL. I DON'T UNDERSTAND WHY ONE CAR IS PART OF A RECALL BUT ANOTHER IS NOT. I HAD TO PAY FOR MY CAR TO BE TOWED AND NOW REPAIRED DUE TO FAULTY PARTS BY FORD!

THE CAR SHUTS OFF WHILE DRIVING UNDER THE SPEED OF 20 MPH. IT HAS HAPPENED 6 TIMES IN THE LAST 2 MONTHS. THE WORSE PART WAS IT HAPPENED ON THE INTERSTATE IN THE RAIN AND I HAD TO PULL OVER QUICKLY ON TO THE RAMP WHILE AN 18 WHEELER WAS COMING MY WAY.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE STEERING WHEEL RANDOMLY SHIFTED FROM LEFT TO RIGHT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO KEEP THE STEERING WHEEL STRAIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. BELK FORD INC, (447 MS-6, OXFORD, MS 38655) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,500.

THE ENGINE IS MISFIRING, SAID 'ENGINE 2 CYLINDER MISFIRING' PROBABLY COOLANT LEAK. AND I CANT AFFORD TO PAY 5000 FOR A NEW MOTOR.

THE ENGINE HAS CRACKED AFTER NOT EVEN 100,000 MILES. NOW I HAVE TO REPLACE IT FOR 8000. RIDICULOUS AND DANGER WITH THE FUMES THAT FORM FROM LEAKING THROUGHOUT THE ENGINE. ALL I DID WAS DRIVE IT TO WORK !!! FORD KNOWS IT AN ISSUE TOO!! DO THEY THINK WE DON'T DESERVE OUR MONIES WORTH OR TO BE SAFE!

I HAVE A NEW ALTERNATOR, NEW BATTERY, BUT THE PCM UNIT FOR THE FUSES IS BAD.

CROSS TRAFFIC SYSTEM FAULT AND BLIND SPOT SYSTEM FAULT WARNINGS INTERMITTENTLY APPEAR. WHEN THIS HAPPENS THE CLIMATE CONTROL, ENTERTAINMENT CONTROL SHUTS OFF. ALL WINDOWS OTHER THAN THE DRIVER'S WINDOW CANNOT BE OPERATED FROM THE DRIVER'S CONTROL. OTHER CONTROLS ON THE TOUCHSCREEN BECOME INOPERABLE. THE WINDSHIELD WIPERS WILL TURN ON AND SWIPE ONCE OR TWICE EVEN THOUGH THERE IS NO MOISTURE AND LOW HUMIDITY. THESE THINGS WILL HAPPEN WHILE DRIVING AND THEN GO BACK TO NORMAL OPERATION WHILE DRIVING TWO TO 20 MINUTES LATER. MY CONCERN IS THAT THERE IS A MODULE OR SYSTEM THAT IS MALFUNCTIONING AND WHILE IT HASN'T BEEN A SAFETY ISSUE YET, I WORRY THAT AT SOME POINT I MAY BE DRIVING AND THE ERRORS MAY CAUSE LOSS OF STEERING OR BRAKING OR ENGINE TO TURN OFF OR ACCELERATE OR LIGHTS MAY TURN OFF AT NIGHT WHICH WOULD HAVE A POTENTIAL TO INJURE OR CAUSE A FATAL OCCURRENCE TO MYSELF, MY FAMILY OR AN INNOCENT PERSON THAT HAPPENS TO BE NEAR ME. THESE ISSUES HAVE BEEN GOING ON FOR QUITE AWHILE AND NO ONE CAN SEEM TO FIND A SOLUTION. IT WAS LOOKED AT BY A FORD DEALER, INDEPENDENT MECHANICS AND REPORTED TO FORD TO ESTABLISH A RECORD WITH THEM. ONE MECHANIC FEELS IT IS ALL RELATED TO THE BCM BODY CONTROL MODULE. I AM GIVING A DATE BELOW BECAUSE THAT IS REQUIRED. THE ISSUES BEGAN PRIOR TO THAT DATE AND MANY TIMES SINCE. THAT IS THE DATE WE STARTED KEEPING RECORDS.

MY VEHICLES CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY AFTER THE LIGHT APPEARED THE CAR BEGAN TO LOSE POWER, BECOME SLUGGISH AND SLOW TO ACCELERATE. THE VEHICLE HAD TO BE STOPPED ON THE EXPRESSWAY AND TOWED TO A REPAIR SHOP (DELKERS AUTOMOTIVE 12198 LEWIS AVE, TEMPERANCE, MI 48182) WHO LOOKED AT THE VEHICLE AND EXPLAINED TO ME THAT THERE WAS LEAKING ENGINE COOLANT INTO THE CYLINDER THAT CAUSED THE ENGINE TO OVERHEAT AND CRACK. THERE WAS COMPLETE ENGINE FAILURE AND I WOULD NEED A NEW ENGINE AT 73,000 MILES. I HAD THE VEHICLE TOWED TO BRONDES FORD AT 5545 SECOR ROAD TOLEDO, OH ON AUGUST 28TH. BRONDES FORD VERIFIED WHAT DELKER'S AUTOMOTIVE HAD FOUND, THE COOLENT LEAK INTO THE CYLINDER THAT CAUSED THE ENGINE TO CRACK. BRONDES FORD TOLD ME THAT THIS IS A KNOWN ISSUE AND THAT I SHOULD TRY TO FILE A CLAIM WITH FORD TO RECOUP SOME OF THE COST OF A NEW ENGINE AS I WAS OUTSIDE OF THE WARRANTY, AT 73K MILES. I WAS TOLD BY FORD WHEN CALLING IN TO MAKE A CLAIM THAT THEY WOULD NOT ASSIST ME WITH ANY KIND OF MONETARY HELP, EVEN THOUGH THE ISSUE IS A KNOWN ISSUE, BECAUSE THERE IS NO CURRENT RECALL. I HAVE NOW BEEN WITHOUT A VEHICLE FOR TWO MONTHS AS I DO NOT HAVE THE $8000.00 TO REPLACE THE ENGINE, AND HAVE RECEIVED NO HELP FROM FORD. IT IS UNACCEPTABLE THAT THIS ISSUE IS A KNOWN ISSUE AND NOTHING IS GETTING DONE ABOUT IT. THERE WAS A PREVIOUS SAFETY RECALL THAT ADDRESSES THE ENGINE ISSUE ON SAFETY RECALL # 17S09 FOR THE FORD FUSION 2013-2014 MODELS, AND THE FACT THAT THE ISSUE IS STILL HAPP

IN JUNE OF 2020 A CHECK ENGINE LIGHT POPPED UP ON MY DASHBOARD; THEREFORE, I TOOK MY CAR INTO THE DEALERSHIP TO BE DIAGNOSED. THEY ULTIMATELY UNCOVERED THAT THERE WAS A KNOWN ENGINE DEFECT WITH MY 2.0 L 4 CYLINDER ENGINE DUE TO A COOLANT LEAK. UNFORTUNATELY, MY VEHICLE IS WITHIN 2 MONTHS OUTSIDE OF THE CURRENT SAFETY RECALL. THERE IS AN ACTIVE RECALL ON ALL OF THE 1.5 L THAT COVERS 2014 THROUGH 2019; HOWEVER, THE RANGE ON MY 2016 2.0 L FUSION BEGINS IN 2017. I REACHED OUT TO FORD AND THEY INDICATED THAT EVEN THOUGH I AM WITHIN 1.5-2 MONTHS OUTSIDE OF THE RECALL THEY CANNOT ASSIST ME WITH FINANCING MY OVER $7,000 REQUIRED ENGINE REPLACEMENT AND I AM QUITE DISAPPOINTED THAT THE RECALL HAS NOT BEEN EXTENDED YET. FURTHER, I AM WRITING THIS AS OF 11/1 AND IT HAS BEEN NEARLY 5 MONTHS SINCE I DROPPED MY CAR OFF AT THE FORD DEALERSHIP AND THEY INDICATED THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO FIX MY ENGINE AS THERE ARE OVER 8,000 OTHER RE-MANUFACTURED ENGINES ON BACK-ORDER DUE TO SIMILAR ISSUES. THE COOLANT LEAK ISSUE IS AN INCREDIBLY SERIOUS ISSUE AS IT COULD CAUSE MY ENGINE TO STALL OUT ON THE HIGH-WAY OR CITY STREETS. I HAVE SEEN COUNTLESS OTHER PEOPLE REPORTING THE SAME PROBLEM, AND I HOPE THAT OUR VOICES WILL SOON BE HEARD SO THAT WE CAN RECEIVE APPROPRIATE COMPENSATION FROM THE MANUFACTURER FOR THEIR POOR DESIGN AND BUILD. FOR REFERENCE ON THE TWO EXISTING ENGINE RECALLS NOTED ABOVE, PLEASE REFER TO THE FORD TECHNICAL SERVICE BULLETINS 19-2346 AND 19-2139. THANK YOU

THERE IS A COOLANT LEAK IN CYLINDER 2. OF MY 2L ECOBOOST REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS CAN CAUSE THE CAR TO OVERHEAT AND/OR RUN UNRELIABLY. I HAVE HAD TO PULL OVER ON THE SIDE OF A BUSY HIGHWAY TO ADD COOLANT. THIS WILL NO DOUBT LEAVE ME STRANDED ONE DAY SOON, AS THIS IS A KNOWN PROBLEM FOR MANY OF FORD'S ECOBOOST ENGINES YET THEY HAVE NOT RECALLED THESE FAULTY ENGINES. AND I CAN NOT AFFORD AN $8,000 REPAIR THERE IS A FORD TECHNICAL SERVICE BULLETIN 19-2346 DATE OF ISSUE DECEMBER19 2019

WHEN PUSHING THE START BUTTON, THE CAR STRUGGLES TO START. THE BATTERY WAS CHECKED AND NO PROBLEMS WERE FOUND. SOMETIMES THE CAR DOES NOT DETECT WHEN THE DRIVERS SEATBELT IS NOT ON WHILE DRIVING OR SITTING STILL. THE BEEPING SOUNDS THE CAR TYPICALLY MAKES WHEN BACKING, ALERTING THE DRIVER IS A COMPLETELY DIFFERENT SOUND NOW. OTHER BEEPING NOISES ARE ALSO DIFFERENT SOUNDS AND PITCHES. THE ENGINE LIGHT TURNS ON AND OFF. FAINT SCRATCHING NOISE UNDER THE HOOD. WINDOWS WILL GO DOWN BY THEMSELVES.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WAS SHIFTED TO SPORT MODE HOWEVER, THE INSTRUMENT CLUSTER FAILED TO REGISTER THE SHIFT. THE CONTACT PUT THE VEHICLE IN PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER FORD (5001 GLENWOOD RD BROOKLYN, NY 11234, 888-693-4582) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED AND A COVER ADDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 19V362000 (POWER TRAIN) AND 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO KEEP THE RECEIPT FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 85,550.

I WAS DRIVING MY CAR ON THE STREET GOING 45 MPH AND MY CAR STEERING LOCKED UP AND WARNING LIGHT CAME ON SAYING STEERING ASSIST FAULT . THEN ANOTHER HILL ASSIST FAULT LIGHT CAME ON . I HAD TO COME TO A STOP ON THE ROAD AND TURN OFF MY CAR AND LET IT SIT FOR A FEW MINS AND RESTART IT AND EVERYTHING WENT BACK TO NORMAL.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTTERED, LOSS MOTIVE POWER AND STALLED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL DURING THE FAILURE. KEN GARFF WEST VALLEY FORD (4091 W 3500 S, WEST VALLEY CITY, UT 84120) WAS CONTACTED AND INFORMED THE CONTACT THAT THE REPAIR FOR A NEW ELECTRONIC THROTTLE BODY, AS CONCLUDED BY THE CONTACT AFTER EXTENSIVE RESEARCH; WAS NOT COVERED UNDER RECALL OR WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

WHILE IN DRIVE THE TRANSMISSION STARTED MAKING WEIRD NOISES, AND ALL OF THE SUDDEN THE GEAR SHIFTING SOUNDED OFF. THIS ALL HAPPENED ON THE INTERSTATE AT ABOUT 70MPH. AFTER PARKING THE CAR AND TRYING TO PUT IT INTO REVERSE OR DRIVE THE TRANSMISSION WAS FAILING, THE SHIFTER SLID INTO ANY POSITION. THE TRANSMISSION HAS TO BE REPLACED OR REBUILT, IT'S OVER 3K TO REPAIR.

THE VEHICLE WAS STATIONARY IN MY GARAGE. I WAS ATTEMPTING TO LEAVE FOR WORK AND THE VEHICLE WOULDN'T START. I CHECKED THE FLUIDS AND CHECKED BATTERY CABLE AND FINALLY THE VEHICLE STARTED WITH HESITATION. WARNING LIGHTS 'STERRING ASIST FAULT' 'LOW BATTERY FEATURE' AN 'SERVICE ADVANCE TRAC' APPEARED. COULD NOT TURNED THE STERRING WHEEL AT ALL TO BACK OUT OF GARAGE. BATTERY IS 1YEAR OLD SHOULD NOT BE LOW.

WHEN DRIVING DOWN THE ROAD DURING NORMAL ACTIVITY, TRANSMISSION SEEMS TO JUMP IN AND OUT OF GEAR AND CHECK ENGINE LIGHT WILL COME ON. HAS HAPPENED MULTIPLE TIMES OVER THE PAST SIX MONTHS. CAN YOU PULL OVER TO TURN THE CAR OFF AND TURN IT BACK ON? CHECK ENGINE LIGHT GOES OFF; HOWEVER, WHEN YOU ENGAGE THE TRANSMISSION SHIFTER FROM PARK TO DRIVE, THERE IS GRINDING. WHEN I LEAVE THE CAR PARKED FOR A DAY OR TWO STARTS UP AND DRIVES AS NORMAL WITHOUT CHECK ENGINE LIGHT, I HAVE TAKEN TO THE DEALERSHIP THREE TIMES TO HAVE THE ISSUE CHECKED, BUT THEY CANNOT FIND A PROBLEM WITHOUT THE ILLUMINATION OF THE CHECK ENGINE LIGHT.

ENGINE TEMP NEARS RED BUT DOESN'T OVERHEAT. SOME WHITE SMOKE COLD STARTING. I TOLD DEALER ABOUT THIS BUT SINCE IT ONLY WAS DURING COLD START IT WOULDN'T REPLICATE. WARRANTY LAPSED. OVERHEATING MORE OFTEN SO I TOOK IT TO DEALER. DECLINED DUE EXPIRATION OF WARRANTEE. RECENTLY ENGINE OVERHEATED AND STARTED TO SHUT DOWN ON A FREEWAY IN TRAFFIC. SLOWING VEHICLES IN TRAFFIC ARE DANGEROUS. ENGINE LIGHT CODES READ MISFIRE CYLINDER 2. THE CAR IS FAMILY'S ONLY SOURCE OF TRANSPORTATION. WE CANT AFFORD TO PURCHASE A NEW ENGINE FROM FORD AND FORD CANT GUARANTEE A NEW MOTOR WONT REPEAT THESE ISSUES. OUR LOCAL DEALER DUPED US BY NOT ACKNOWLEDGING THAT MANY OTHER OWNERS HAVE HAD SIMILAR PROBLEMS. WORRIED THAT THIS CAR WILL LEAVE ME STRANDED IN THE HEAT, BANKRUPT US, OR BE THE CAUSE OF AN ACCIDENT.

THERE WAS ELECTRICAL MALFUNCTIONING TAKING PLACE AND THE POWER STEERING WAS MALFUNCTIONING AND THE CAR WOULD JUST STALL AND LIKE LOCK UP EVERYTHING IN IT AND EVERYTHING WOULD BE FLASHING ON AND ON INSIDE ON AND OFF

MY 2016 FORD FUSION 1.5L ECO BOOST ENGINE WITH 62,000 MILES IS CURRENTLY IN THE SHOP NEEDING A NEW ENGINE. ONE DAY I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN MY CAR STARTS SHAKING WHEN ACCELERATING AND LOSS OF POWER TO THE WHEELS. SINCE I WAS ON A HIGHWAY I TRIED TO GET TO THE NEAREST REPAIR FACILITY, BUT AFTER 3 MILES MY CAR WAS NOT DRIVABLE AS THE CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR HAD NO POWER FROM THE ENGINE. THE REPAIR FACILITY ADVISED I HAVE COOLANT IN MY CYLINDERS DUE TO DESIGNED FLAW FROM FORD, FORD'S FACTORY BULLETIN 19-2139 DATED NOV 21, 2019 ADVISES TO REPLACE ENGINE. SPOKE WITH FORD CUSTOMER RELATIONS REPRESENTATIVE AND SUPERVISOR AND THEY WILL NOT HELP SINCE THE POWER TRAIN WARRANTY IS 2,000 MILES OVER. MY EXTENDED WARRANTY WILL NOT COVER COST OF REPAIR DUE TO FORDS FACTORY BULLETIN REGARDING THIS ISSUE. FORD RECALLED THE 2017 FORD ESCAPES FOR THE SAME ISSUE BUT NOW I AM FACING A $7,000 ENGINE REPLACEMENT OR $14,000 NEGATIVE EQUITY IF I TRADE IN. I NEED HELP

I ENTERED MY VEHICLE AND CLOSED THE DOOR. WHILE BACKING OUT OF THE PARKING LOT A WARNING SOUNDED. I LOOKED AT THE DASH AND THE WARNING LIGHT INDICATED THAT THE FRONT DRIVER SIDE DOOR WAS OPEN. I PULLED THE DOOR SHUT AND ATTEMPTED TO CLOSE IT BUT IT WOULDN'T STAY SHUT. I PUT THE CAR IN "PARK", GOT OUT AND ATTEMPTED SEVERAL MORE TIMES TO CLOSE THE DOOR. NO MATTER HOW I TRIED, THE DOOR WOULD NOT LATCH. I WAS 53 MILES FROM HOME AND THE ONLY WAY TO GET THERE WAS TO DRIVE. I THEN TOOK AN ADJUSTABLE DOG LEASH, SLIPPED IT THROUGH THE ARMREST ON THE DOOR, THEN LOOPED IT AROUND THE STEERING COLUMN. THIS PROVIDED A MEANS FOR ME TO HOLD THE DOOR CLOSED WHILE I TRAVELED ON A HIGHWAY, THEN THE INTERSTATE TO GET HOME. THIS WAS VERY DISTURBING TO ME BECAUSE THE LATCH WAS FINE WHEN I DROVE FROM HOME. WHAT COULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY OR INTERSTATE WHEN THE LATCH FAILED.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MESSAGE ENGINE MALFUNCTION DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROY O'BREAN FORD LOCATED AT 22201 EAST NINE MILE RD, ST. CLAIR SHORES, MI 48080 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS AVAILABLE.

THE BACK UP CAMERA DOES NOT WORK PROPERLY

THE ANTIFREEZE IS LEAKING INTO THE CYLINDERS, FOULING OUT THE SPARK PLUG CAUSING THE ENGINE TO MISS FIRE. WITH THIS HAPPENING, IT'S USING ANTIFREEZE BURNING IT OUT THE EXHAUST PIPE , WHICH CAUSES THE ENGINE TO OVERHEAT. PLEASE LOOK INTO THIS, I HEARD IT CAN BLOW THE ENGINE AND IT'S EXPENSIVE TO REPLACE

MY CHECK ENGINE LIGHT CAME ON WHEN I STARTED MY CAR TO GO TO WORK ONE MORNING. I GOT MY CODE READER AND PLUGGED IT IN, IT SHOWED P0301 AND P0304 ( GENERIC CODE FOR MISFIRE ON CYLINDERS 1 AND 4). I FIGURED I HAD BAD SPARK PLUGS OR IGNITION COILS SO I REPLACED THEM WITH ALL NEW PARTS. DROVE THE CAR FOR ABOUT TWO DAYS AND THE CHECK ENGINE LIGHT RETURNED AGAIN WHEN STARTING MY CAR. PLUGGED THE CODE READER BACK IN, SAME CODE READINGS. MY CAR IS STILL UNDER AN EXTENDED WARRANTY PLAN SO I TOOK IT TO A REPAIR SHOP. THEY RAN A DIAGNOSTIC TEST AND FOUND THE SAME CODES. AFTER A COUPLE OF HOURS, THEY INFORMED ME THAT THEY WERE GOING TO REPLACE THE FUEL SENSORS BECAUSE THEY BELIEVED THAT WAS THE PROBLEM. THEY REPLACED THE SENSORS AND CLEARED THE CHECK ENGINE LIGHT AND I WAS ON MY WAY. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON WHEN I STARTED MY CAR. I CONTACTED THE REPAIR SHOP AGAIN AND THEY TOLD ME TO BRING IT BACK IN. I DROPPED THE CAR OFF TO THEM FOR 5 DAYS. WHEN THEY CALLED ME BACK THEY SAID THEY WERE UNABLE TO DETERMINE THE CAUSE AND I SHOULD TAKE IT TO THE DEALERSHIP. TOOK THE CAR TO THE DEALERSHIP AND THEY INFORMED ME THAT I NEED TO REPLACE THE ENGINE BECAUSE I HAVE A CRACKED CYLINDER THAT IS LEAKING COOLANT INTO THE ENGINE. THE WARRANTY COMPANY IS TRYING TO DENY MY CLAIM, STATING THAT THE ENGINE OVERHEATED DUE TO IMPROPER MAINTENANCE. I CHANGE MY OWN OIL AND I CHANGE IT WELL BEFORE THE MANUFACTURER'S RECOMMENDATION. I FOLLOW ALL THE SPECIFICATIONS AND USE PREMIUM PRODUCT

WHILE DRIVING HIGHWAY SPEED (70 MPH) THE CAR SUDDENLY LOST POWER AS I WAS GOING UP HILL AND IN RUSH HOUR TRAFFIC. I HAD TO MERGE ALL THE WAY TO THE SHOULDER AND COAST DOWN THE HILL 2 MILES TO GET TO A SAFE LOCATION BEFORE PULLING OVER AND GETTING OUT OF THE CAR. THANKFULLY A POLICE OFFICE WAS ABLE TO ESCORT ME OTHERWISE I COULD HAVE BEEN KILLED.

MY VEHICLE WAS PARKED IN FRONT OF MY HOUSE (THANK GOD) AND WHEN I STARTED IT, 3 ALARMS CAME ON AND I WAS NOT ABLE TO MOVE THE STEERING WHEEL. HAD THIS HAPPENED WHILE I WAS DRIVING, I WOULD MOST CERTAINLY BEEN IN AN ACCIDENT. THE ISSUE IS THE ENTIRE ELECTRONIC STEERING SYSTEM FAILED. WHOLE COMPONENT NEEDS TO BE REPLACED. EXACTLY ONE YEAR TO THE DAY AFTER THE LAST ELECTRICAL FAILURE.

THE DRIVERS SIDE DOOR LATCH WON'T LATCH. I HAVE NO WAY TO KEEP THE DOOR CLOSED. THE VEHICLE WAS PARKED WHEN THIS HAPPENED. IT WAS SITTING IN THE DIRECT SUN LIGHT, 105 DEGREES IN ARIZONA.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE AT THE LOCAL DEALER ACE FORD (487 MANTUA PIKE, WOODBURY, NJ 08096) FOR MAINTENANCE, IT WAS DISCOVERED THAT THE LUG NUTS ON ALL FOUR WHEELS WERE SWOLLEN AND UNABLE TO BE REMOVED USING THE LUG TOOL SUPPLIED WITH THE VEHICLE. THE CONTACT WAS ADVISED THAT ALL THE LUG NUTS NEEDED BE REPLACED. THE LUG NUTS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000.

THE TRUNK RANDOMLY OPENS ON IT'S OWN WHILE PARKED.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT'S DAUGHTER STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE CHECK ENGINE AND POWERTRAIN WARNING LIGHTS WERE ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START IMMEDIATELY AFTER REFUELING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO POLLARD FRIENDLY FORD COMPANY (3301 S LOOP 289, LUBBOCK, TX 79423) WHERE THE VEHICLE WAS KEPT FOR THREE DAYS AND AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS THEN RETURNED TO THE CONTACT'S DAUGHTER. THE CONTACT STATED THAT TWO DAYS AFTER THE REPAIR, THE CHECK ENGINE ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED HER THAT THE VAPOR MANAGEMENT AND PURGE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, WHEN THE STEERING COLUMN LOCKED UP, CAUSING THE CONTACT TO DRIVE OFF THE ROAD, THE VEHICLE THE INDEPENDENTLY INCREASED IN SPEED TO 40 MPH, AND CRASHED INTO A DITCH AIRBORNE. THE VEHICLE LANDED UPSIDE DOWN. DURING THE FAILURE, THE STEERING WHEEL WAS UNABLE TO BE MANEUVERED. THERE WERE NO WARNING LIGHTS AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, LEFT ARM WAS CUT DEEPLY AND ELBOW, ELBOW JOINT WAS INJURED, AND A CUT ON THE FACE. THE CONTACT WAS TAKEN TO THE AMBULANCE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WAS A RECALL ON THE STEERING. THE VEHICLE WAS RECALLED FOR THE STEERING COLUMN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 146,000.

MY FRIEND ARON WAS HAVING AN EMERGENCY WHEN WOKE UP AT 4:00AM TO COME TO HIS HELP. AFTER WAKING UP WITH A REDBULL ,I WAS THEN HEADING TO THE HOUSE AT WICH ARON LIVES . I WAS UNFORTUNATELY AN TO MY SURPRISE . LOST COMPLETE CONTROL OF MY 2016 FORD FUSION THE STEERING WHEEL LOCKED. AS DID THE TIRES . AND TO MY HORRIBLE EXPERIENCE OF THIS CAR IN MOTION THEN ACCELERATED TO 40 MILES AN HOUR . I WAS COMPLETELY HELPLESS AS TO REDIRECT THE CAR IN MOTION TO A SAFE PATH . I REMEMBER THE FUSION WAS AIRBORNE AFTER I WAS OFF THE ROAD HITTING A DITCH . THE FORD FLIPPED UPSIDE DOWN. I SUSTAINED HEAD INJURIES AND BACK AN AS WELL. MY ARM WAS CUTT UP BAD. IM NOW LIVING WITH THESE SCARS FOR THE REST OF MY LIFE.

TL* THE CONTACT'S SON OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND COASTED THE VEHICLE INTO A PARKING LOT AND LEFT THE VEHICLE THERE OVERNIGHT. THE NEXT DAY, THE CONTACT'S HUSBAND INSPECTED THE VEHICLE AND DROVE IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT'S HUSBAND THEN TOOK THE VEHICLE TO TRANSMISSION SHOP AND WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WHICH THE MECHANIC LINKED TO THE FAILURE. THE NEXT DAY, THE CONTACT'S HUSBAND TOOK THE VEHICLE TO FORD GROVES (501 N KINGSHIGHWAY ST, CAPE GIRARDEAU, MO 63701) WHERE THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE MECHANIC INFORMED THE CONTACT'S HUSBAND THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

ENGINE IS LEAKING COOLANT INTO THE CYLINDERS

MY 2016 FORD FUSION IS HAVING PROBLEMS WITH THE SIFTER CABLE WHERE THE CAR CAN STAY IN ANOTHER GEAR BUT THE CAR SIFTER IS IN PARK. I GOT HOME AND PUT THE CAR IN PARK AND MY CAR STARTED ROLLING BACKWARDS. THERE IS A CURRENT RECALL FOR THE SIFTER CABLE BUSHING. I LOOKED AT MY CAR SIFTER CABLE AND THE BUSHING IS GONE AND I CAN'T GET MY CAR OUT OF REVERSE. THIS IS A BIG SAFETY CONCERN AND FORD DOESN'T WANT TO DO ANY THING. I CALLED FORD FOR HELP AND THEY TOLD ME THERE IS NOTING THEY CAN DO TO HELP ME. IF THEY KNOW THEY HAVE PROBLEMS WITH THE BUSHINGS WHY DON'T THEY INCLUDE THE 1.5 ENGINE BECAUSE ACCORDING TO THEM ONLY THEY 2.5 ENGINE HAS THAT PROBLEM. I AM SCARED THAT MY CAR IS GOING TO ROLL AWAY AND HIT SOMETHING OR SOMEONE I HAVE TO HAVE MY CARS E BRAKE ON JUST TO HELP ME FEEL SAFER AROUND MY CAR.

OVERHEATING, AT FIRST COOLANT MYSTERIOUSLY MISSING WITH NO VISIBLE LEAKS, WHITE SMOKE, FUNNY BUZZING SOUND, WEIRD SMELL, LIKE WATER SWOOSHING SOUNDS, WATER IN THE OIL, AS THE COOLANT LEAK OUT THE CAR WOULD STALL AND KINDA SPUDDER LIKE MIS-FIRE. WATER IS LEAKING INTO THE BLOCK. I FINANCED MY 2016 WITH ABOUT 70K MILES ON IT. AT THE TIME I BELIEVED IT WAS A SAFE RELIABLE VEHICLE. I CAN NOT AFFORD TO PURCHASE A NEW ENGINE, NOR CAN I BREAK THE CONTRACT ON MY TERMS OF FINANCING THE PURCHASE. I FEEL SOL AND CHEATED. PLEASE CONTINUE THE RECALL TO THE 2016 MODELS AS I'VE BEEN OVERALL HAPPY WITH MY FORDS IN THE PAST AS WELL AS MY SECOND, MOST RECENT 2016 FUSION. I KNOW THIS IS A MANUFACTURERS DEFECT AND THEY HAVE FOUND THE FIX FOR EARLIER MODELS. PLEASE HELP FIX MINE SO I CAN DRIVE CONFIDENTLY AND SAFELY ON THE ROADS AGAIN. THANKS!

I WAS DRIVING MY 2016 FORD FUSHION THE BREAKS HIT THE FLOOR AND WOULDN'T BREAK ANY MORE I WAS AROUND THE CORNER FROM DISCOUNT TIRE AND SERVICE CENTER AND TOOK THE CAR TO GET SERVICED ON 08/12/2020 THEY FOUND ALL THE FLUID WAS OUT AND THE LEFT BRAKE HOSE WAS LEAKING THEY SERVICED MY CAR REPLACED THE HOSE REFILLED THE FLUID AND RETURNED MY CAR THE NEXT DAY ON 09/18/20 MY BRAKE PEDAL HIT THE FLOOR AGAIN LUCKILY I WAS PARKED AS I TRIED TO REVERSE I NOTICED THE BRAKE PEDAL WASN'T WORKING I COULDN'T DRIVE THE CAR NOMORE I HAD TO CALL A TOW TRUCK. I TOOK AGAIN TO DISCOUNT TIRE CENTER AND THEY NOTICED MY RIGHT HOSE HAD POPPED THEY STATED THERE IS NO REASON WHY THEY SHOULD BE LEAKING OR COMING OFF ON SUCH A NEW CAR IT'S A 2016 FORD FUSHION I'M CONCERNED FOR MY SAFETY I'M SCARED TO DRIVE THE VECHILE I'VE READ A LOT OF COMPLAINTS SAYING PEOPLE HAVE GOT INTO CAR CRASHES BECAUSE OF BRAKE PROBLEMS WITH THE FORD FUSHION I'VE BEEN VERY BLESSED I DON'T WANT NOTHING ELSE TO HAPPEN TO ME OR ANYONE ELSE ON THE ROAD. FORD NEEDS TO TAKE ACTION INTO THIS PROBLEM THIS IS A SERIOUS PROBLEM WE ARE TALKING ABOUT INNOCENT LIFE'S I'VE BEEN LUCKY TO HAVE THIS PROBLEM AND NOT CRASHING INTO ANYBODY LET'S STAND TOGETHER AND TAKE ACTION IF YOU HAVE ANY PROBLEMS WITH YOUR FORD FUSHION SPEAK UP! I'M GOING TO LOOK INTO EVERYTHING I CAN DO I'M WORRIED FOR MY SAFETY I HOPE THIS DOES NOT HAPPEN AGAIN.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE, THE GEAR SHIFTER SEIZED UPON ATTEMPTING TO PARK THE VEHICLE. SHE THEN FORCED THE SHIFTER INTO PARK HOWEVER, THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE REMAINED IN NEUTRAL. THE CONTACT'S WIFE THEN TURNED OFF THE VEHICLE AND INFORMED THE CONTACT OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED BY A LOCAL DEALER. HE WAS ALSO GIVEN A CASE NUMBER. THE CONTACT WENT TO HARRISON FORD (820 N MAIN ST, WELLINGTON, OH 44090) WHERE HE WAS INFORMED THAT THEY NEEDED TO SEE THAT THE CABLE BUSHING WAS FRACTURED IN ORDER TO DIAGNOSE THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 76,006.

CAR WOULDN'T ACCELERATE. WOULD STALL AFTER PUMPING GAS WOULD OVERHEAT WHEN IDLING. FANS WERE NOT TURNING ON CANISTER PURGE VALVE STUCK OPEN CAUSING THE FUEL TANK AND OXYGEN SENSOR TO FAIL.. RUNS ROUGH.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.