2016 Ford Fusion complaints

THE TRUNK RANDOMLY OPENS ON ITS OWN. IT HAPPENS WHILE THE CAR IS DRIVING DOWN ANY SORT OF ROAD OR DRIVEWAY, PARKED AND RUNNING, OR OFF ALTOGETHER. WHEN I GET OUT TO SHUT THE TRUNK SOMETIMES IT STAYS SHUT AND SOMETIMES IT WILL REPEATEDLY OPEN THE TRUNK 4 OR 5 MORE TIMES BEFORE I CAN EVEN GET BACK IN THE CAR. I FEEL THIS IS VERY UNSAFE, ESPECIALLY AS I AM A SMALL CURRENTLY PREGNANT FEMALE TO HAVE TO KEEP EXITING MY CAR TO SHUT MY TRUNK REPEATEDLY. THIS HAS BEEN GOING ON FOR THE LAST YEAR. I GOT ONLINE AND READ SEVERAL FORUMS OF OTHER PEOPLE WITH MY CAR COMPLAINING OF THE SAME ISSUE. RECENTLY, I HAVE GONE TO MY CAR TO LEAVE AND FOUND IT COMPLETELY DEAD, AS IN IT WILL NOT UNLOCK, OR START. I ENDED UP REPLACING THE BATTERY THINKING THAT MY BE IT. HARDLY A MONTH LATER, THE SAME THING HAPPENED AGAIN. I WAS ABLE TO CALL A FORD DEALERSHIP AND DISCUSS THE PROBLEM ALONG WITH THE TRUNK OPENING ISSUE. I CHARGED THE BATTERY AND BROUGHT IT TO THE DEALERSHIP. AFTER THEY RAN DIAGNOSTICS AND WITNESSED THE TRUNK OPENING RANDOMLY THEY FOUND THAT THE TRUNK SWITCH WAS FAULTY WHICH CAUSED THE CARS COMPUTER TO BE ON EVEN WHILE THE VEHICLE WAS OFF WHICH DRAINED THE BATTERY. THEY REPLACED THE TRUNK SWITCH ON THE TRUNK LID. I ASKED IF THE PART WAS CORRODED OR DAMAGED OR WHAT CAUSED IT TO HAPPEN AND THEY SAID IT LOOKED FINE, IT WAS NOT DAMAGED ON THE EXTERIOR AND EVERYTHING WAS SEALED AS IT SHOULD BE INSIDE. I STATED THAT I USED MY TRUNK LESS THAN THE AVERAGE PERSON, ESPECIALLY LATELY AS I'VE BEEN AFRAI

CAR BEGAN RUNNING HOT WHILE ON INTERSTATE AND IMMEDIATELY SLOWED TO 40MPH IN 70MPH ZONE. BARELY MADE IT OFF INTERSTATE WITHOUT BEING HIT. AFTER WAITING FOR OVER AN HOUR AND FILLING WITH WATER I WAS ABLE TO MAKE IT HOME BEFORE IT RAN HOT AGAIN. CODES P1299 AND P0303 ARE SHOWING. WHEN I CALLED FORD I WAS TOLD THEY HAVE HAD TO FIX HUNDREDS OF CARS WITH THE SAME PROBLEM WHICH IS INTERNAL COOLANT LOSS, OVERHEATING, AND MISFIRE OF CYLINDER #3. THIS COSTS THOUSANDS OF DOLLARS I WAS TOLD. I JUST FIXED A FAULTY PURGE SOLENOID AND CAN'T AFFORD TO PAY THOUSANDS MORE ON THINGS FORD SHOULD HAVE RECALLED!

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY, WAITING APPROXIMATELY TEN MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE RESTARTED AND TEMPORARILY RESUMED NORMAL DRIVING BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

RECENTLY, BOTH OF THE FRONT HEATED AND COOLED SEATS ON MY FORD FUSION STOPPED WORKING. I WENT TO MY LOCAL FORD DEALER, WHERE I PURCHASED THE CAR, TO HAVE THEM LOOK AT IT. THEY EXPLAINED TO ME THAT THE BURNT CONNECTOR IS DUE TO A FAILURE OF THE SCME MODULE AND THAT BOTH THE CONNECTOR AND SCME WOULD HAVE TO BE REPLACED AT A COST OF $596.11. I EXPLAINED TO THEM THAT I DON'T BELIEVE THE MODULE IS FAILED, AND THAT REGARDLESS, A MODULE FAILURE SHOULD NEVER RESULT IN A CONNECTOR BURNING AS ALL THIS CIRCUITRY SHOULD BE FUSE PROTECTED AGAINST OVERCURRENT WITHOUT BURNING. I TOLD THEM THAT I BELIEVED THE MODULE APPEARS TO BE FAILED ON THEIR DIAGNOSTICS SYSTEM BECAUSE THE GROUND TO THE MODULE HAS MELTED AND HAS THUS BECOME DISCONNECTED. I COMPLETED SOME INVESTIGATION AND THE FAILURE APPEARS TO BE RELATED TO INSUFFICIENT GROUNDING TO THE SCME MODULE (SEAT CLIMATE CONTROL MODULE) UNDER THE PASSENGER SEAT THAT RESULTS IN OVERCURRENT TO A GROUND PIN TO THE SCME, WHICH RESULTS IN THE CONNECTOR MELTING AND BECOMING DISCONNECTED FROM THE SCME. I AM CONCERNED DUE TO FIRE RISK IN THE PASSENGER COMPARTMENT AS WELL AS ANY IMPACT THIS FAILURE MAY HAVE ON THE SEAT AIRBAGS. I WAS ABLE TO FIX THE PROBLEM MYSELF BY REPLACING THE CONNECTOR AND ADDING A SECOND GROUND WIRE TO THE SCME TO PROVIDE PROPER GROUNDING. ATTACHED IS A PICTURE OF THE MELTED WIRE HARNESS CONNECTOR ON MY CAR.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED OVERHEATING WITH THE HIGH-TEMPERATURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED THE CONTACT THAT THE CYLINDER HEAD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

HACE 2 AOS COMPRE UN FORD FUSIN 2016 CON 34,000 MILLAS DEL DEALER. EL AO PASADO MI FORD FUSIN SE ME APAG CUANDO ESTABA ESPERANDO LA LUZ VERDAD PARA AVANZAR, GRACIAS A DIOS A LOS TRES INTENTOS ARRANCO. DESPUS ESO LO LLEVE A UN MECNICO PERSONAL Y ME DIJO QUE ERAN LOS INYECTORES (267$) TAMBIN EN ESE TIEMPO ARREGLO LAS BUJAS PORQUE ESTABAN DESGASTADAS FUE RARO PORQUE YO APENAS TENA UN AO CON EL CARRO ENTONCES LO ARREGLO Y QUED BIEN. HOY EN DA EL CARRO EMPEZ A HACER LO MISMO DEL AO PASADO PERO AHORA COMO TENA 4 RECALLS PARA ARREGLAR LO LLEVE AL FORD PARA QUE ELLOS COMPUSIERAN LOS RECALLS Y DE PASO CHECARAN QUE ES LO QUE TIENE MI CARRO, EN FIN ME LLAMARON DE FORD PARA DECIRME QUE EL COSTO PARA ARREGLARLO ES DE 9000$ QUE PORQUE OCUPA MOTOR NUEVO Y YO AN ESTOY PAGANDO MI CARRO. PIENSO QUE EL CARRO ME LO VENDIERON DEFECTUOSO Y YO NO SE QUE HACER PORQUE NO QUIERO AFECTAR MI CRDITO SI DEJO DE PAGAR.

WHENEVER I UNLOCK MY VEHICLE THE TRUNK OPENS. SOMETIMES IT OPENS WHILE DRIVING.

THE ACCESSORY PROTOCOL INTERFACE MODULE (APIM) FAILS AFTER A FEW YEARS, LEAVING THE CAR PHONE INOPERABLE ON THE SYNC SYSTEM, FORCING THE USER TO MANUALLY DIAL AND PLACE CALLS ON THEIR CELL PHONE WHILE DRIVING, WHICH HAS BECOME ILLEGAL IN MANY STATES AS IT TAKES THE DRIVERS EYES OFF THE ROAD FOR PERIODS AT A TIME. THE FORD FUSION ALSO HAS ISSUES WITH LEAKAGE IN THE TRUNK. I WAS UNDER THE ASSUMPTION THAT I WAS THE ONLY ONE, UNTIL SEARCHING THE INTERNET TO FIND THAT VARIOUS FUSION OWNERS HAVE EXPERIENCED THE SAME ISSUE. I BELIEVE THIS IS A SAFETY ISSUE, BECAUSE IT MAY START TO AFFECT THE LIGHTS IN THE TRUNK OR ANY OTHER ELECTRICAL SYSTEMS THAT RUN THROUGH IT, START TO RUST AREAS IN THE TRUNK, AND CAUSE MOLD IF NOT PROPERLY DRIED IMMEDIATELY.

I WAS INFORMED I HAVE A RECALL ON THE STEERING BOLTS ON MY 2016 FORD FUSION. I ASKED THE DEALERSHIP SEVERAL TIMES TO FIX THE RECALL. I PURCHASED THE VEHICLE AT FORD VIST, OXNARD, CALIFORNIA. I HAVE PURCHASED A NEW VEHICLE FROM THEM SINCE. THEY HAVE TOLD ME THAT I DO NOT NEED TO DO THE RECALL. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND I.

THE AIRBAG COMES ON WHEN CAR IS STARTED AND STAYS ON. EVEN WHILE DRIVING.

I WAS DRIVING ON THE HIGHWAY STRAIGHT WITH CRUISE CONTROL SET AND SUDDENLY IT FELT LIKE I HIT A HUGE POTHOLE, BUT I DIDNT. SHORTLY AFTER 4 DASH LIGHTS CAME ON WHICH ARE THE ABS, TRACTION CONTROL, TRACTION CONTROL OFF, AND TIRE PRESSURE MONITOR FAULT. STEERING IS HARDER AND BRAKES DO NOT WORK SOMETIMES. THE CODE, WHEN HOOKED UP COMES BACK AS ABS MODULE SYSTEM. ALSO AFTER THIS INCIDENT THE BLUETOOTH IN THE CAR DISCONNECTS RANDOMLY ABOUT EVERY 3 DAYS. I HAVE TO UNHOOK THE BATTERY TO REST IT TO BE ABLE TO USE THE BLUETOOTH FUNCTION AGAIN.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH WITH THE REAR WINDOWS LOWERED, THE REAR OF VEHICLE WAS SHAKING VIOLENTLY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

RADIATOR FLUID IS LEAKING INTO CYLINDERS. CAR OVERHEATS IF YOU DONT KEEP REFILLING COOLANT.

I WAS GETTING READY TO LEAVE TO WORK MY CAR HAS BEEN PARKED OUTSIDE MY HOUSE I GOT IN TRIED STARTING IT AND DONT WANT TO TURN ON I TOOK IT TO AUTOZONE TO HAVE BATTERY CHECKED AND BATTERY IS GOOD IT WILL START IF I GET A JUMP I CALLED MY MECHANIC AND HE SAYS IT COULD BE MY ALTERNATOR I DONT SEE HOW I BARLEY GOT THE CAR I SEEN THAT THERE WAS SOME ISSUES WITH THE ALTERNATOR ON MY CAR

I PURCHASED THIS IN GOOD CONDITION FROM INDEPENDENT DEALER. LESS THAN A YEAR LATER, ENGINE LIGHT CAME ON AND IT WAS ATTRIBUTED TO EVAP CANISTER. GOT THAT REPLACED, ENGINE LIGHT STAYED OFF FOR 4 MONTHS. LIGHT RETURNED AND MECHANIC ASSESSED FLUID LEAK INTO CYLINDERS 2 AND 3, REPLACED SPARK PLUGS. LIGHT WAS OFF FOR A DAY, RETURNED WHILE DRIVING AND NOW WE ARE FACED WITH REPLACING THE ENGINE. LESS THAN 100K ON THE ENGINE, THIS IS THEFT.

WHEN I BROUGHT THE CAR IN TO HAVE NEW TIRES INSTALLED, I WAS INFORMED THAT THE LUG NUTS WERE SWOLLEN DUE TO A DESIGN FLAW AND COULD NOT BE USED. I HAD TO PURCHASE NEW LUG NUTS BEFORE THE TIRES COULD BE INSTALLED. I WAS TOLD THAT THE LUG NUTS COULD NOT BE PUT BACK ON THE CAR BECAUSE IT WOULD CAUSE A SAFETY ISSUE, AS THE TOOL USED TO REMOVE THEM WOULD NOT FIT IN THE CASE OF A FLAT TIRE OR THE CAP MAY COME LOOSE AND CAUSE THE LUG NUT TO BECOME LOOSE AND CAUSE THE TIRE TO FALL OFF THE VEHICLE.

CAR DOES NOT MOVE IN SELECTED GEAR. FIRST INCIDENT: THE CAR WAS PUT INTO DRIVE BUT THE CAR MOVED IN REVERSE. IT WAS TAKEN TO A FORD DEALERSHIP FOR RECALL 19S16 WHICH DESCRIBES EXACTLY THESE SYMPTOMS. SHORTLY AFTER THE RECALL SERVICE, THE SECOND INCIDENT: CAR WAS PUT INTO PARK BUT MOVED IN REVERSE AND HIT ANOTHER CAR. IT WAS RETURNED TO THE FORD DEALERSHIP AGAIN AND THEY REPORTED BACK THAT NOTHING WAS WRONG WITH THE CAR. THE RECALL PROCEDURE CLEARLY DID NOT RESOLVE THE ISSUE. AND TO MAKE MATTERS WORSE THE DEALERSHIP SUBURBAN FORD OF WATERFORD MI IS CHARGING ME FOR THE DIAGNOSTIC.

WHEN TRAVELING ON THE FREEWAY AT 60MPH AND I TAKE MY FOOT OFF THE ACCELERATOR THE TRANSMISSION DOES NOT DOWN SHIFT OR SLOW DOWN. A STRANGE SOUND CAN BE HEARD UNTIL I PRESS ON THE BRAKES. THE REAR PASSENGER SEAT BELT DOES NOT RETRACT SOMETIMES.. THERE IS A STRANGE SOUND WHEN TURNING THE STEERING WHEEL.

CAR WILL NOT SHIFT GEAR. SHIFTER IS IN PARK BUT CAR IS IN REVERSE.

FEBRUARY 19TH, 2021 (FRIDAY) WHEN THE VEHICLE WAS PARKED THE DASH LIGHTS FOR CHECK ENGINE, STABILITY CONTROL, EMERGENCY BRAKE, AIRBAG LIGHT, ADVANCE TRACK AND STEERING ASSIST FAULT BECAME ILLUMINATED. WHEN THE LIGHTS CAME ON, THE DRIVER WAS UNABLE TO USE TURN SIGNALS AND STEERING BECAME STIFF. THE DRIVER TURNED OFF THE VEHICLE AND TURNED IT BACK ON, THE LIGHTS WERE NO LONGER ILLUMINATED AND WAS ABLE TO DRIVE HOME (20 MILES) WITHOUT FURTHER INCIDENT. THE FOLLOWING DAY (SATURDAY) THE DRIVER WAS DRIVING AT 70MPH ON THE HIGH WAY WHEN THE LIGHTS CAME ON AGAIN. THEY IMMEDIATELY EXITED THE HIGHWAY (THIS IS WHEN IT WAS LEARNED THAT THE TURN SIGNALS WOULD NOT WORK). THE DRIVER AGAIN TURNED OFF AND TURNED BACK ON THE VEHICLE. THE DRIVER DROVE THE VEHICLE ANOTHER 50 MILES WITHOUT INCIDENT AND SCHEDULED A SERVICE APPOINTMENT WITH THE FORD DEALER. SUNDAY, WHILE THE VEHICLE WAS IN OPERATION ON THE HIGHWAY AT 70MPH, THE VEHICLE LIGHTS AGAIN CAME ON. THE DRIVER EXITED THE HIGHWAY AND POWERED OFF/ON THE VEHICLE AGAIN. AND WAS ABLE TO COMPLETE THEIR TRIP WITHOUT FURTHER INCIDENT. THE VEHICLE WAS NOT OPERATED AGAIN UNTIL TUESDAY, FEB 23RD WHEN IT WAS BROUGHT TO THE DEALER (5 MILE TRIP AT 40MPH). NO LIGHTS WERE ILLUMINATED WHEN BROUGHT TO THE DEALER FOR SERVICE APPOINTMENT. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, CINCINNATI OH FOR ASSESSMENT AND REPAIR. IT WAS FOUND THAT THE RACK ASSEMBLY NEEDED TO BE REPLACED. THE OWNER HAD THE VEHICLE LESS THAN 3 MONTHS AND PURCHASED FROM THIS DEALER. CURRENT

I WAS PULLING OUT ACROSS TWO LANES OF TRAFFIC ON A FLAT CITY STREET GOING APPROXIMATELY 15 MPH, AND AS I WAS HOLDING THE WHEEL, MAINTAINING MY DRIVE LINE, THE STEERING DROPPED OUT AND I WAS ROTATING THE WHEEL LEFT AND RIGHT DESPERATE FOR THE STEERING WHEEL TO GRAB CONTROL AGAIN. IT FINALLY REGAINED SOME CONTROL BUT THE STEERING IS NOT CONSISTENT, IT DOESNT SEEM LIKE, ITS IN CONSTANT CONTROL OF THE VEHICLE, ALMOST LIKE ITS SHORTING OUT.

THE TRANSMISSION UPSHIFTS VERY HARD. SO HARD IT THROWS DRIVER AND PASSENGER(S) BACKWARDS.THIS IS MOST PRONOUNCED AT SPEEDS LESS THAN 30 MPH WHEN IT SHIFTS FROM 2ND TO 3RD. PERIODICALLY, IT ALSO SHIFTS VERY HARD FROM 5TH TO 6TH AT CONSTANT SPEEDS BETWEEN 45 AND 55. THIS PRESENTS A SAFETY CONCERN AS IT IS HARD AND ABRUPT CAUSING A STARTLING SCARE AND A REACTION THAT CAN CAUSE A MOMENTARY LOSS OF STEERING CONTROL.

I WAS DRIVING DOWN THE HIGHWAY AND THE FRONT AIRBAG MALFUNCTION LIGHT CAME ON. IT WAS RAINY AND ROADS WERE WET WHEN IT CAME ON.

TRUNK POPS OPEN RANDOMLY WHILE DRIVING OR PARKED SEVERAL TIMES A DAY. WHEN I SHUT IT, I CAN HEAR IT CLICKING SOMETIMES & IT POPS BACK OPEN BY ITSELF. OTHER TIMES, IT'S SILENT AND I THINK IT'S OK AND IT POPS BACK OPEN AGAIN. THE FOB IS NOT ON ME WHEN THIS HAPPENS, I'M NOT TOUCHING THE VEHICLE AT ALL. IT HAS STARTED SINCE WINTER BEGAN. PLEASE LOOK INTO THIS, I FOUND YEARS WORTH OF CONSUMER COMPLAINTS JUST DOING A SIMPLE ONLINE SEARCH TO HELP ME FIGURE THIS OUT. OBVIOUS MANUFACTURERS FLAW.

MY CAR WON'T DRIVE FORWARD OR BACKWARDS I HAD TO TURN IT OFF AND ON AGAIN JUST TO MOVE A LITTLE UNTIL I MADE IT TO MY LOCATION

AS I WAS DRIVING THE WRENCH SYMBOL CAME ON (SEE MANUAL), THEN ABS, TRACTION CONTROL, ENGINE FLUID TEMP, NO DIRECTIONALS, NO HEAT OR DIRECTIONALS, NO DASH LIGHTS, LOW TIRE PRESSURE, AND HILL ASSIST LIGHTS ALL CAME ON AND OFF. I WAS DOING HIGHWAY SPEEDS. WHILE THIS IS A NEW TO ME CAR I HAVE ALWAYS HAD FORDS INCLUDING AN EXCURSION AND MORE RECENTLY AN 07 FOCUS THAT DIED AT 300,000. I NEVER HAD ANY ISSUES WITH THEM ALBEIT THEY WERE BOTH NEW. I AM TOTALLY DISAPPOINTED IN THIS VEHICLE AND IT REALLY HAS ME THINKING ABOUT NEVER BUYING A FORD AGAIN.

GETTING A CHECK ENGINE LIGHT - THE READING IS MISFIRE ON CYLINDER 1. AFTER OUR MECHANIC HAS TRIED OVER AND OVER TO FIND WHERE THE LEAK IS COMING FROM. HE SPOKE TO A MECHANIC THAT WORKS FOR FORD. HE WAS TOLD THAT IT IS A KNOWN FAULT IN THAT ENGINE THAT THE COOLANT LEAKS INTO THE ENGINE AND WILL EVENTUALLY CAUSE THE ENGINE TO LOCK UP - CRACK THE BLOCK. FORD HAS NOT DONE A RECALL FOR THIS ITEM EVEN THOUGH I AM ABLE TO FIND NUMERORUS COMPLAINTS OF THE SAME PROBLEM. MY CAR IS NOT UNDER WARRANTY AND I OWE TOO MUCH TO JUST TRADE THE CAR IN TO BECOME SOMEONE ELSE'S PROBLEM. SO KNOW I HAVE OUR MECHANIC LOOKING FOR AN ENGINE AND HAVE TO JUST HOPE AND PRAY THAT THIS ENGINE THAT WE FIND DOESN'T HAVE THE SAME ISSUE. WISH I COULD UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS ISSUE IF IT IS A KNOWN PROBLEM.

LOOSING COOLANT, THICK WHITE SMOKE AT STARTUP AFTER THE CAR SITS FOR A WHILE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF THE GARAGE THE VEHICLE FAILED TO FAILED TO SHIFT INTO REVERSE. THE CONTACT ATTEMPTED TO SHIFT BACK INTO PARK HOWEVER, THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE PARKING BRAKES WAS ACTIVATED AND THE GEAR SHIFTER WAS MANUALLY SHIFTED FROM REVERSE TO PARK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *BF

I WAS DRIVING AND THE STEERING BECAME STIFF AND VERY DIFFICULT TO TURN NEXT MORNING I STARTED THE VEHICLE AND COULD NOT TURN STEERING AT ALL ! POWER STEERING ASSIST FAULT !

FAILED BREAK BOOSTER, GOT BREAKS REPLACED AND HAD THE CAR LOOKED AT, I CONTINUED TO HAVING PROBLEMS BREAKING AND CAR WOULD STALL WHEN COMING TO A STOP TOOK IT TO 3 OTHER MECHANICS BEFORE FINDING THE PROBLEM

WHILE IN MOTION THE ABS LIGHT, TRACTION ON/OFF, AND HILL ASSIST IS NOT AVAILABLE IS LIT UP. ALSO, THE SPEEDOMETER IS SPORADIC. HAVEN'T HAD ANY WORK DONE RECENTLY SO THAT ISN'T THE CAUSE.

A FEW WEEKS AFTER HAVING RECEALLS PERFORMED FOR THE STEERING AND AIRBAG ISSUES, I WAS DRIVING ON THE FREEWAY AND GOT A WARNING LIGHT(ATTACHED) THAT SAID "STEERING FAULT SERVICE NOW". THE STEERING BACAME SLIGHTLY STICKY BUT STILL DRIVABLE. AFTER REACBING MY DESTINATION AND RESTARTING MY CAR, I THEN RECEIVED THE SAME FAULT LIGHT AS WELL AS TRACTION CONTROL, AND AIRBAG LIGHTS. I HAVE HAD ZERO ISSUES WITH THIS VEHICLE AS LONG AS I'VE OWNED IT PRIOR TO IT BEING AT THE DEALER FOR THE RECALLS. THE STEERING WAS NOW ALMOSY INOPPERABLE AND REQUIRED ALOT OF STRENGTH TO MAKE ANY TURN LEFT OR RIGHT. WHILE LUCKILY THE STEERING GOT VERY BAD ON SIDE STREETS, THIS COULD HAVE RESULTED IN SOME SERIOUS INJURY OR PROBLEMS IF IT HAPPENED ON THE HIGHWAY I FEEL. THIS VEHICLE IS JUST ONLY 4 YEARS OLD AND I HAVE A HARD TIME BELIEVING THAT THE STEERING MECHANISM SHOULD BE FAULTY ALREADY. I UNFORTUNATELY DO NOT HAVE WARRANTY ON THIS PART OF THE VEHICLE SO I AM NOW LEFT WITH A $2500 BILL TO REPAIR A SEALED RACK AND PINION ASSEMBLY THAT DOESN'T (TO MY KNOWLEDGE) REQUIRE ANY MAINTENACE. HOPEFULLY THERE ARE ENOUGH OF THIS ISSUES TO WARRANT AN INVESTIGATION AND POSSIBLE RECALL. THANK YOU,

CAR IS LOSING COOLANT. I SEE THERE HAVE BEEN OTHER FORDS HAVE BEEN RECALLED FOR A COOLANT LEAK / POOR CIRCULATION BUT MY CAR IS NOT ON THAT LIST. WE CAN'T FIGURE OUT WHERE IT IS LOSING COOLANT OR WHY IT KEEPS SHOWING IT IS OVERHEATING. IN IDLE IS SHOWS IT IS OVERHEATING WHEN YOU ARE START MOVING THE TEMP GOES DOWN. CHECKED COOLANT AND IT WAS LOW. ADDED COOLANT THEN THERE WAS WHITE SMOKE COMING FROM THE ENGINE. SMOKE STOPPED BUT THE NEXT DAY IT SHOWED IT WAS OVERHEATING AGAIN WHEN IN IDLE STATE. TOOK BACK TO THE MECHANIC. THEY CAN'T FIND WHERE IT IS LOSING COOLANT BUT SHOWS IT IS LOSING COOLANT. I SEE THERE HAVE BEEN OTHER RECALLS FOR THIS ON THE SAME MODEL AS MINE AND OTHER FORD MODELS AS WELL. MY VIN DOESN'T SHOW IT IS RECALLED FOR THIS ITEM. WANT TO GET FIXED BEFORE I HAVE TO BUY A NEW ENGINE DUE TO HEAD GASKET ISSUE FOR A CAR I HAVE ONLY OWNED FOR A YEAR AND HALF.

THIS VEHICLE FREQUENTLY LOSES CLIMATE CONTROL FUNCTION CAUSING LACK OF HEAT OR A/C IN THE VEHICLE. THIS OCCURS AT RANDOM DURING BOTH INITIAL START UP, AND RANDOMLY WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS. IN CERTAIN WEATHER CONDITIONS THE LACK OF CLIMATE CONTROL AND DEFROSTING CAPABILITIES CAUSES LOSS OF VISIBILITY WHICH IS EXTREMELY DANGEROUS ESPECIALLY AT HIGHWAY SPEEDS WHEN FROSTING/FOGGING OF WINDSHIELD CAN HAPPEN RAPIDLY. MY FORD DEALER CANNOT DIAGNOSE THE ISSUE AS IT IS INTERMITTENT AND UNPREDICTABLE. THIS ISSUE HAS OCCURRED 5 TIMES IN 4 MONTHS.

I WAS DRIVING AND HAVE YET TO HEAR BACK FROM SOMEONE. IT IS VERY DANGEROUS TO DRIVE MY VEHICLE. AFTER READING OTHERS CONCERNS THIS HAPPENS TO FUSIONS A LOT MORE THAN USUAL. I WAS DRIVING AND SOMETIMES WOULD SMOKE WHILE JOLTING FORWARD. THIS IS VERY CONCERNING BECAUSE I DRIVE WITH KIDS IN THE CAR AND THIS IS UNACCEPTABLE THAT THIS KEEPS REOCCURRING. IT READS A MISFIRE BUT I HAVE REPLACED THE COIL TWICE AND THE SPARK PLUGS TWICE. THAT IS NOT THE CASE THE COOLANT GOES INTO THE ENGINE CAUSING THE PROBLEMS AND IS VERY DANGEROUS FOR THE KIDS AND MYSELF.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING. THE POWER STEERING ASSIST, THE ADVANCE TRAC, AND HILL ASSIST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGEY'S FORD (700 N BETHLEHEM PIKE, AMBLER, PA 19002) AND WAS DIAGNOSED THAT THE TORQUE SENSOR AND THE STEERING RACK NEEDED TO BE REPLACED. AN ALIGNMENT WAS ALSO RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *LN*JB

THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADE AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. IT LET ME MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. I ALMOST COULD NOT STOP THE CAR AND RAN INTO A BUILDING. THERE IS ALREADY A KNOWN RECALL FOR THIS VEHICLE BUT MY VIN IS NOT INCLUDED.

MY ENGINE IS MISFIRING ON THE SECOND CYLINDER DUE TO A CRACK IN THE ENGINE THAT'S CAUSING COOLANT TO LEAK INTO THE CYLINDER BECAUSE OF THE MATERIAL THAT THE ENGINE BLOCK WAS MADE.

MY CAR SEAT UNDERCARRIAGE IS DISATTACHED. I TOOK MY CAR IN TO A NEARBY FORD DEALERSHIP AND WAS TOLD MY VIN NUMBER WAS NOT ASSOCIATED WITH THE RECALLS. ALTHOUGH MY CAR'S VIN DID NOT HAVE A RECALL, I AM HAVING THE SAME ISSUES AS EVERYONE ELSE THAT HAD A RECALL. I WAS UNABLE TO ADJUST MY CAR SEAT FOR SUITABLE DRIVING AND THEREFORE ENDED UP HAVING AN ACCIDENT. I TRIED TO REACH OUT TO SEVERAL COMPANIES IN REFERENCE TO MY SEAT ISSUE. NO ONE COULD HELP ME BC MY VIN NUMBER DIDN'T MATCH. I HAVE BEEN TRYING TO GET ASSISTANCE WITH THIS ISSUE SINCE 6/2020 BUT WAS TURNED AWAY AT PLATIMUM FORD IN TERRELL TX. PLEASE HAVE SOMEONE TO CONTACT ME AS SOON AS POSSIBLE I HAD A WRECK 12/28/20 MY AIRBAG DID NOT DEPLOY UNTIL AFTER THE CRASH. THE FORCE OF THE AIR BAG BROKE MY HUSBANDS ARM, I AM NOT PLEASED WITH FORDS RECALL PROCEDURES BECAUSE ALL DEFECTS THAT HAPPENED TO MY CAR PRIOR TO MY WRECK WERE BEING OVERLOOKED BECAUSE MY VIN NUMBER DID NOT MATCH THE RECALLS LIST. I FEEL LIKE JUST BECAUSE A CAR WAS NOT MANUFACTURED IN A CERTAIN AREA AND IN A CERTAIN PERIOD OF TIME SHOULD ALL BE ACCEPTED IF A FLAW ALIKE WHAT'S NOTIFIED.

HAD TO HAVE THE ENGINE REPLACED FOR 2500$. ENGINE STARTED LEAKING COOLANT LAST YEAR. TRIED TO SEAL WITH HEAD GASKET LEAK FIX. AFTER OVER HEATING SEVERAL TIMES THROUGHOUT THE YEAR, ENGINE FAILED. THIS SHOULD BE A RECALL.

COOLANT IS ENTERING CYLINDERS - KNOWN ISSUE IN THE 1.5 ECOBOOST MOTORS AS THERE ARE RECALLS IN THE 2017 AND 2018 VEHICLES. FORD WILL NOT REBUILD MOTOR MUST BE REPLACED AT A COST OF $5K. VEHICLE IS 4 YEARS OLD AND JUST VER 100K MILES. NO EXCUSE FOR NEEDING A MOTOR AND ALSO FORD IS DOING NOTHING TO HELP THE CUSTOMER. SAFETY ISSUE IS MINE LOST POWER GOING UP A HILL AND STOPPED ME IN THE MIDDLE OF THE ROAD, THEN APPEARED FINE ONCE RESTARTED. NOW MISSES AND DOES NOT RUN HARDLY AT ALL.

THE CAR READS AS A 4TH CYLINDER MISFIRE BUT IT'S NOT. THE COIL HAS BEEN REPLACED TWICE AND THE SPARK PLUGS HAVE BEEN REPLACED TWICE ALSO. WENT BACK TO FORD AFTER SPENDING ALL THIS MONEY TO TELL ME THERE IS A LEAK GOING INTO MY ENGINE FORM MY COOLANT. NOW I HAVE TO GET A NEW WHOLE ENGINE AND I ONLY HAVE THE CAR FOR ABOUT 3-4 YEARS. THIS IS ABOUT A $5,000-$6,000 FIX. AFTER RESEARCHING, THIS SHOULD BE A RECALL DUE TO THE AMOUNT OF SIMILAR CASES THERE HAS BEEN. WHEN DRIVING, THE LIGHT WOULD COME ON AND OFF WHEN IT WANTS AND IT SOMETIMES WOULD BOLT FORWARD THIS IS DUE TO THE LEAK TO THE ENGINE. I'VE HAD TO HAD IT TOWED ONCE BECAUSE IT WAS STARTING TO GIVE UP. THIS IS WHEN I TOOK IT TO FORD TO MISDIAGNOSE ME THAT IT WAS THE SPARK PLUGS WHEN IT WAS NOT. THIS IS UNSAFE TO DRIVE AND AN OUTRAGEOUS PRICE TO PAY.

CAR HAS 60K MILES. LOSING COOLANT NO LEAK. DIDN'T START ONE DAY. FIRESTONE COULDN'T FIND THE PROBLEM. HAD MY CAR TOWED TO BAYTOWN FORD. AFTER A WEEK AND A $800 AUTHORIZATION TO OPEN THE ENGINE ONLY. NEXT DAY I WAS TOLD I NEED A NEW ENGINE. $6K. MY QUESTION WAS WHAT CAUSED THE ENGINE FAILURE, AND HOW CAN I BE SURE THE NEW ENGINE WONT HAVE THE SAME PROBLEM. MY OIL CHANGES ARE REGULAR. MOBIL 1 OIL AND FILTER. I WAS TOLD THE SLUDGE IN MY ENGINE WAS BECAUSE I HAD A AFTERMARKET OIL FILTER NOT A MOTORCRAFT FILTER. NOT IN WRITING. I KNEW BETTER AND AFTER SOME RESEARCH I FOUND A PLETHORA IF OTHER OWNERS HAS HAD THE EXACT SAME PROBLEM. MY CAR IS MY KEY TO PROVIDING FOR MY FAMILY AND I DONT HAVE $6K FOR A MANUFACTURER DEFECT. CAR HAS ALSO CUT OFF WHILE MY WIFE WAS DRIVING BUT CRANKED IMMEDIATELY.

SEVERAL WEEKS AGO I WAS DRIVING MY CAR AND I NOTICED I DIDNT HAVE ANY HEAT AND MY COOLANT TEMP HIGH LIGHT CAME ON. SO WHEN I CHECKED THE COOLANT I DIDNT HAVE ANY AT ALL. NONE OF MY HOSES WERE LEAKING FROM ANYWHERE. I ADDED COOLANT TO IT AND DIDNT THINK NOTHING OF IT. TODAY ON MY WAY TO WORK THE SAME THING HAPPENED. MY COOLANT TEMP HIGH LIGHT CAME ON AND WHEN I PULLED OVER I DIDNT HAVE ANY COOLANT WHATSOEVER. THE COOLANT HAS GOT TO BE GOING SOMEWHERE IN THE ENGINE BECAUSE THERE IS NO SIGNS OF IT LEAKING FROM THE RADIATOR OR ANY OF ITS HOSES.

BLOWN ENGINE DUE TO BLOWN HEAD GASKET AT 83,000 MILES

NO POWER STEERING ASSIST, THIS IS 3RD TIME THIS HAS HAPPENED. PREVIOUS REPAIRS HAVE BEEN TO WIRE CONNECTIONS. THIS TIME WE WERE INFORMED MODULE IS NOT COMMUNICATING. COST OF REPAIR ESTIMATED AT $2,100.00. SHOP INFORMED ME THAT DEALER SAYS THERE ARE OVER 900 MODULES ON BACKORDER. OBVIOUSLY THERE IS A PROBLEM. THE CAR WAS BEING DRIVEN WHEN THIS OCCURED. STEERING ABSOLUTELY VERY DIFFICULT. FEEL FORTUNATE THAT DIDN'T HAVE TO MAKE ANY EVASIVE MANUVERS TO AVOID AN ACCIDENT. VERY UNSAFE.

INTERNAL TRANSMISSION PROBLEMS AFTER PURCHASE AND DRIVING 2016 FORD FUSION FOR 7 MONTHS. VEHICLE HAD BEEN STATIONARY FOR HOURS AS I WAS LEAVING HOME FOR WORK. AFTER STARTING THE CAR AND PUTTING GEAR SHIFT INTO REVERSE THERE WAS A HARD JERKING OF THE ENGINE. THE CAR REVERSED VERY SLOWLY OUT OF THE DRIVEWAY. AS I SHIFTED INTO DRIVE GEAR ENGINE JERKED REALLY HARD ONCE AGAIN AND CAR BEGAN TO HESITATE ACCELERATION. CAR SLOWLY ACCELERATED BUT WOULD NOT DRIVE OVER 30 MPH

A SITUATION THAT I ENCOUNTERED WITH MY 2016 FUSION WHEN IT HAD 55K MILES ON IT WAS THAT THE VEHICLE WOULD HAVE A ROUGH IDLE ON STARTUPS AND WOULD HAVE A ROUGH IDLE WHEN IT WAS STOPPED (EX. ON A STOP SIGN, RED LIGHT, PARKED, ETC.). IT DID HAVE A CHECK ENGINE LIGHT ON WHEN THESE ISSUES OCCURRED AND SO I TOOK IT TO A SHOP TO GET THE CODES CHECKED OUT AND IT DESCRIBED HAVING A MISFIRE ON CYLINDER TWO. THE SHOP RECOMMENDED ME TO TAKE IT TO THE FORD DEALER FOR A MORE THOROUGH INSPECTION. I MADE AN APPOINTMENT TO VISIT THE SHOP A COUPLE OF DAYS AFTER BUT IN BETWEEN THOSE DAYS I NOTICED THICK WHITE SMOKE COMING FROM THE EXHAUST. THE ROUGH IDLING STILL PERSISTED AND I TOOK IT IMMEDIATELY TO THE FORD DEALER. AFTER TALKING WITH THE STAFF ABOUT MY ISSUE, THEY RAN A DIAGNOSTICS TO FIND OUT COOLANT WAS LEAKING INTO THE CYLINDERS AND CAUSING THE ROUGH IDLE AND THE WHITE SMOKE. I DID GET THE ENGINE BLOCK REPLACED BUT WHAT'S NOT TO SAY THAT THIS ISSUE CAN OCCUR AGAIN. ANOTHER THING I NOTICED WHEN THIS ISSUE OCCURRED WAS WHEN YOU TRIED TO ACCELERATE THE VEHICLE, IT WOULD ACCELERATE SECONDS AFTER YOU PUSHED ON THE PEDAL. THIS WAS VERY DANGEROUS FOR ME AT TIMES AND I FELT INSECURE DRIVING THIS VEHICLE. I KNOW MANY OTHER FUSION OWNERS HAVE ENCOUNTERED SIMILAR SITUATIONS AND IT SEEMS IRRESPONSIBLE FOR FORD TO IGNORE THIS AND PRETEND THAT EVERYTHING IS FINE.

WHILE I WAS PARKED, I PUT MY CAR IN THE DRIVE POSITION, THE CAR WENT IN REVERSE.