2016 Ford Fusion complaints

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the steering wheel became still and difficult to maneuver. The power steering assist warning light was illuminated. The contact’s wife was able to maneuver the vehicle off the roadway. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed that the EPS system failed and needed to be replaced. The unknown dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,156.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated while driving approximately 30 MPH, the contact depressed the brake pedal to slow for a traffic sign and the vehicle failed to slow down as needed. The contact ran the stop sign and then had to pump the brake pedal to stop the vehicle. The contact stated no warning light was illuminated. The contact constantly had been adding brake fluid to the brake reservoir. The contact called a local dealer and was informed that the parts for the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) were not available. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

When driving vehicle on warm starts, vehicle stalls and engine loses power. Warm start means any time vehicle was driven, turned off, and then restarted after less than 30 minutes of being turned off. For example, when fueling at a gas station, or making a quick errand into a store or fast food restaurant. One once occasion, vehicle also stalled after shifting to drive after an extended period of idling (approx. 20 minutes - was idling hoping to avoid stall when beginning to drive again). In general, vehicle will start (but may need a few tried before turning engine over), and idles at 500 RPM, rather than expected 1000 RPM. On acceleration, when vehicle reaches 2500 RPM or greater, needle drops to 0 and vehicle shuts off while driving. On some occasions, vehicle will also stall/shut off when decelerating as well (particularly in parking lots or instances when one may drive and stop/slow frequently). I took vehicle to mechanic and learned that turbo charger was leaking oil into throttle body - both were replaced by mechanic, but issues persisted. The vehicle stalls while driving, putting the safety of myself, my passengers, and other vehicles at risk in case of collision due to sudden stall. The vehicle has been taken to my local mechanic as well as the Ford dealership - in both cases I was advised that the check engine light was not on, and that there was nothing they could do until the light came on or vehicle was stalling consistently. The vehicle is now stalling consisten

The contact owned a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated while her son was driving approximately 30 MPH a vehicle in front of the contact's vehicle was stopped in the lane making a left turn. The contact son's attempted to stop the vehicle and depressed the brake pedal to the floorboard. The vehicle crashed into the rear end of the stopped vehicle. The contact stated her son was not aware of any warning lights. The other vehicle was struck in the right rear fender and from the force of the impact was spun into oncoming traffic. The contact's front end of the vehicle was crushed by the impact. The air bags deployed. The son had sustained bruises on his left shoulder and face from the air bag and seat belt. A passenger in the rear driver's side seat had hit the seat and dislocated an elbow and fractured an arm from the impact with the seat. The police were on the scene and wrote a report. The passenger in the contact's vehicle was transported by ambulance to the emergency room. The contact's vehicle and the other vehicle were not drivable and both were towed away from the crash scene. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not yet available. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the brake hydraulic line needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). Additionally, the air bag warning light was illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and there was an abnormal clicking sound heard. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that after locking the doors, the locking mechanism malfunctioned, and the doors could be opened from outside the vehicle. The contact stated that the failure was present on all four doors. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 155,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at low speeds in a drive-thru, the brake pedal depressed to the floorboard. There was smoke coming from under the hood. The contact was able to drive to his residence. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 90,000.

Broken flex plate on transmission

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulics) and 18V167000, however, the parts to complete the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to recall the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the parking brake engaged unintendedly. Additionally, several unknown warning lights were illuminated. The contact stated that when the brake pedal was depressed, the vehicle rocked back and forth. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train) and 23V162000 (Service Brake, Hydraulics). The contact stated that while driving approximately 15 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle slowed down after several seconds. The vehicle was driven to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed and determine that the brake hose needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 29,939.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. No warning lights were illuminated. The vehicle had not been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, several unknown warning lights illuminated and started flashing. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle started to lose forward momentum. The contact stated that the engine started to misfire and vibrate after each misfire. The contact stated that when the engine misfired, the vehicle nearly stalled. The contact stated that the check engine warning light illuminated during the misfire. The contact stated that when he manually downshifted, the check engine warning light would flash on and off. The contact had taken the vehicle to an independent mechanic who diagnosed that that a piston had melted. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.

Purchased car 2 months ago. Vehicle started overheating and was towed to the local ford dealership. Was called and quoted $14,400 to replace the engine due to an issue that Ford apparently knows about and has a class action suit against them for. Car is only 7 years old and should not need an entire engine.

After a rear-end collision, my passenger front air bag light comes on intermittently. Because of this, I don't know if the air bag was compromised or if the collision caused a faulty sensor. I can't get an answer from Ford.

After a rear-end collision, my check engine light came on. I have been told it is due to a problem with the purge valve; however, the purge value is located in the front of the vehicle. I am concerned that a rear-end collision can cause this vehicle damage to the emission system that is coded incorrectly, or a rear-end collision can cause damage to the car's computer system causing it to throw faulty codes.

The contact owns a 2016 Ford Fusion. The contact stated that while the brake pedal was depressed, the vehicle made an abnormal sound. Additionally, while parked, the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I noticed that my coolant in the reservoir kept getting low. I will add coolant every other day. Then I noticed my tailpipe left a trail of white smoke. Then a check engine light came on. I scanned the code and showed P0302. A misfire in cylinder two. I began reading that thai is a common issue. My car only has 87,000 Miles.

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the vehicle was shuddering. The message "Engine Coolant Over Temperature" was displayed. The contact veered to the side of the road. The contact stated upon turning off and restarting the vehicle, the vehicle shuddered significantly and made abnormal knocking sounds. The contact stated that after the vehicle remained stationary for a while, the vehicle responded as needed; however, there was dark smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure reoccurred. The vehicle was taken back to the mechanic, who was unable to duplicate the failure. The contact stated that the failure had been recurring increasingly, and the vehicle failed to start. The vehicle was towed to another independent mechanic, where it was diagnosed that there was coolant intrusion in the engine and the engine needed to be rebuilt. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The contact related the failure to Ford Technical Service Bulletin Numbers: 20- 2100 and TSB 22-2229. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 62,000.

The contact owns a 2016 Ford Fusion. The contact stated that while the tires were being replaced, the dealer informed the contact that the lug bolts were swollen. Additionally, the dealer stated that if the lug bolts were removed, the bolts would be stripped and would need to be replaced. The lug bolts were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2016 Ford Fusion. The contact stated that while driving 35 MPH on a mountainous roadway and depressing the brake pedal, the vehicle failed to respond. The contact continuously depressed the brake pedal until the vehicle responded. The contact turned off and restarted the vehicle. The contact stated that she continued driving and the vehicle lost motive power nearby an independent mechanic shop. The contact was able to veer to the side of the road. The independent mechanic was unable to diagnose the vehicle. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal; however, the vehicle failed to stop. The contact stated that she pumped the brake pedal and applied pressure to the brake pedal to stop the vehicle. The service brake warning light was illuminated. Additionally, the low brake fluid warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake hose failed and needed to be replaced. The contact stated that she was made aware of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) by the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were anticipated to be available in the third quarter of 2023. The failure mileage was 89,617.

I began receiving a brake line warning that my system was leaking, and needed to be filled. I replaced the brake fluid in my vehicle, and less than two hours later the car said the same warning. I couldn’t brake without pushing the brake all the way too the floor

The contact owned a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics), a few months approximately four months after the vehicle was destroyed. The contact stated that while making a right turn at approximately 10 mph, the brake pedal was depressed but the vehicle continued to move forward striking a crosswalk pole. A police report was filed and the vehicle was towed to a lot and then taken to an independent mechanic where it was not able to be repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and requested to be removed from the recall distribution list as the vehicle was totaled. The local dealer and manufacturer were not contacted.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, with smoke coming from the exhaust tip. The service engine soon warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block needed to be replaced because of coolant intrusion; however, the contact was advised to take the vehicle to a local dealer for the repair. The vehicle was then taken to a local dealer, who confirmed the independent mechanic's diagnostic result. The contact was informed that the VIN was not included in Customer Satisfaction Program 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 90,000.

I got an email from carfax that there was a recall on my vehicle for brake lines, upon research I confirmed with my VIN & called Ford of Janesville, they told me in March there was no remedy yet, more than a month has passed and there is still no remedy this poses a huge safety risk to drive due to brake fluid leaking out & potentially causing the brakes to not function & cause an accident. Prior to the recall notification my brakes randomly started making a very loud disturbing noise not caused by brake pads/rotors as my vehicle has been inspected by a mechanic employed through the city of Milton. This causes a very serious and dangerous risk to my driving and the driving of others in the event my brakes do not work anymore.

The contact owns a 2016 Ford Fusion. The contact stated the front passenger’s side door latch failed to latch as designed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side door latch to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 37,995.

One expects more of a company with your fine reputation and long history. Therefore, I feel sure you will know how to solve my car problem. Since May 9, 2017, I have taken my 2016 Ford Fusion to Ford Dealerships to repair the “Park Brake Malfunction Light, Service Now!” on my car. Whereas, today, it’s still not fixed. Background On November 17, 2015, I went to purchase an extended warranty, for my 2011 Ford Fusion. However, the Finance Manager at Randall Reed’s Park Cities Ford gave me the option to buy a new car. Unlike most car customers, I did not have the opportunity to select a vehicle from the car fleet or showroom floor. He, himself selected the new 2016 Ford Fusion vehicle with approximately 18 miles and prepared the paper work for my signature. Facts I have taken my car to the Ford Dealerships 18 times to have the “Park Brake Malfunction Light” fixed. Again, on March 6, 2023, the same problem keeps reoccurring. Every time the Park Brake Malfunction Light comes on there are two more lights from the Brake Systems that appears. After repeated repairs visits, this problem is still on going. As a value Ford customer, I should not have to consistently deal with this car problem on a monthly basis. As of yesterday April 10,2023, the light came back on. Here are the Facts. Below is a listing of the dates of repairs (see attached Invoices) 1. May 9, 2017 2. February 1, 2018 3. March 26, 2018 4. May 10, 2018 5. June 18, 2018 6. September 6, 2018 7. December 17, 2019 8. April 2

Engine on my 2016 has coolant leaking into the engine through cylinder 2. This is a known issue and Ford has not done anything to correct issue. Dealership says engine is bad and wants over $8K for a new engine. Ford should do right by it’s loyal customers.

Cylinder two misfire diagnosed with having coolant run into the cylinder. This can cause fires and cause car to stop causing potential road hazard. Dealership said engine is no good and this is a ford known issue for this type of engine but there are no ford backed fixes and it would cost me $8k for a new engine in order to be road safe. This needs to be brought up yo fire and they should fix this known issue on eco boost engines.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. Additionally, there was brake fluid leaking onto the ground from the front driver's side tire. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 25 MPH, the brake pedal was depressed and failed to respond, with a popping sound coming from underneath the vehicle. The vehicle was inoperable. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the front brake hoses had ruptured, and the contact was made aware that the VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The mechanic advised the contact to have the vehicle towed to a local dealer for the recall repair. The vehicle was then towed to a local dealer; however, the contact was informed that the part to do the recall repair was unavailable. The vehicle was not repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

I was driving and when I proceeded to brake I felt something pop and my brake peddle went all the way down I could feel like air

The contact owns a 2016 Ford Fusion. The contact stated that he was unable to unlock the vehicle manually. The dealer was contacted and informed the contact of an alternative way of unlocking the vehicle. The contact stated that after successfully unlocking the vehicle, the vehicle failed to start. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact was made aware of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

As I was driving my kids home from school, my car suddenly started to make a loud whining noise every time I accelerated. Eventually, the car stopped accelerating altogether despite me pushing on the gas pedal. To my surprise and my children's fright, the car suddenly jerked forward, nearly causing a collision with the car in front of us. In order to reassure my children and assess the situation, I pulled over to the side of the road. Although I didn't find any visible damage under the hood, the loud whining noise persisted even after restarting the car and attempting to accelerate. This problem definitely sound like a transmission problem.

Coolant is leaking into the engine cylinder. I have to fill my coolant every 2 weeks. Ford says the fix is to replace my engine. My engine has 97000 miles and is outside of warranty.

The contact owns a 2016 Ford Fusion. The contact received recall notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distributions disconnect.

Service Advanve Trac light comes on, ABS light, Air bag light, brake malfunction, the turn signals stop working and steering because a little tight, was on the high and this happen and delayed decrease in speed, turn signal available, almost caused major accident get of on an exit with no turn signal functions, this has to stop.

Coolant leaking into Cylinder 1 causing the spark plug and ignition coil to be replaced. Replaced the parts and Engine light came on again. Called Ford and they are not willing to investigate the problem nor fix the problem. Was told that since my engine was built out of the Flat Rock assembly plant, it was not on the recall list.

Water leaks into the trunk. many owners have reported similar issue, one example: https://www.youtube.com/watch?v=qRxTABAUxcU&ab_channel=Nickthecarguy

Brake line hose burst causing the brakes to fail while driving . I was not able to stop the car had to pull the emergency brake.This is the third time in two years.

My trunk keeps opening on it's own. With the keys on me, not in my hands. Without the keys on me. While driving, while not driving, just completely at random. My trunk is continuously opening. From my research this seems to be a pretty common thing for this make and model of car, and I think it's time that it be recalled and fixed. It's not safe from a driving standpoint nor a personal safety standpoint.

My fusion is experiencing a coolant leak in the engine. After research, I have found it is a KNOWN problem by ford, that several people are experiencing. They are refusing to issue and recalls or cover any repair costs associated with the issue.