2016 Ford Fusion complaints

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the coolant warning light illuminated. The contact had taken the vehicle to an independent mechanic where the coolant was topped off; however, the failure returned soon after the repair. The contact took the vehicle to a dealer where it was discovered that coolant had leaked into an engine cylinder which led to engine failure. The contact was referred to the manufacturer and was informed that the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was 127,273. The consumer stated the engine needs to be replaced at the cost of $9,000 to $10,000, but too expensive to be fixed. The contact stated that they still do not have the means to replace the engine. The vehicle sits in their garage with no repairs done to it.

I've had my Ford Fusion for about 9 months now I have white smoke coming out of the exhaust. I asked was it the head gasket and was told no. I was told it was a cracked radiator, water pump and thermostat. Cost me almost $1,700. Only for the white smoke to come back a week later.

The contact owns a 2016 Ford Fusion. The contact stated while making a right turn the steering wheel became dislodge and loosened. The contact stated that the steering wheel was not functioning correctly. The dealer was contacted and stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V167000 (Steering) and offered no additional assistance. The vehicle was taken to an independent mechanic and the contact was informed that the bolt in the steering column was worn. The steering column bolt was replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 130,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the trunk inadvertently opened. The contact stated that the trunk open warning light was illuminated. The contact stated that the trunk would inadvertently open while driving at various speeds and had become a recurring failure. The contact had not taken the vehicle to a local dealer nor an independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

Electronic systems in my car just slowly stopped working

I've had my ford for almost a year and found that coolant was getting into my engine and causing it to overheat and went to get it checked out at a Ford dealership only for them to tell me I would have to buy a new engine I can't afford. I've been looking online at all the problems that could arise if I don't switch the engine like the car starting on fire in hot summer days and can't afford to buy a new car as I had to get a loan for it and can't even drive it much for worry of anything happening. It's my main source of transportation to work and without it I could lose my job. I can't afford to get a new car and another loan for that as well while paying for my ford's loan. I've tried to do research for a recall on the engine but nothing seems to be showing up and I don't know what to do but just keep driving the car and continuously filling the coolant waiting for the day my engine fails on me or it starts on fire and maybe my insurance will cover the costs. I really enjoy the car and have had other ford's before but for the dealership to sell me a car that would fail on me and have me pay more for an engine is not right. This isn't okay and I'm in a situation I can't get out of without being put more into debt with getting more loans.

The contact owns a 2016 Ford Fusion. The contact stated that the driver’s side rear door had malfunctioned and failed to lock securely. The vehicle was taken to the dealer and the door was replaced. The failure reoccurred on the driver’s side door. The vehicle was returned to the dealer and diagnosed with a similar failure. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 106,000.

The brake lights stay on even after the car has been turned off. There was no warning. The brake bushing? had to be replaced. This is a known problem of 2012 - 2015 models and I believe 2016 has the same issue.

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 5 MPH in a parking lot, the brake pedal was depressed but failed to respond and went onto the floorboard. There was no warning light illuminated. The contact stated that the brake pedal failed to respond after several attempts. The contact engaged the electronic parking brake and the vehicle stopped. The vehicle was towed to an independent mechanic, where it was diagnosed that the front brake flexible hose needed to be replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 22N02. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the local dealer. The failure mileage was approximately 152,000.

The airbag sensor keeps popping on and off in the car… Also, the car is not shifting properly between gears… There is supreme hesitation involved.. there is so much noise coming from the steering column and/or the airbag system.. just out of the blue

The contact owns a 2016 Ford Fusion. The contact stated the vehicle was towed to an independent mechanic due to brake failure. The vehicle was diagnosed, and the contact was informed that the front driver’s side rubber brake hose was torn, causing brake fluid to leak. The contact stated that all brake hoses were replaced, and the vehicle was repaired. The manufacturer was not contacted. The failure mileage was 163,619.

The contact owns a 2016 Ford Fusion. The contact stated while driving 45 MPH, the vehicle failed to properly accelerate. The contact stated that moments later the vehicle accelerated unintendedly. The vehicle was taken to the dealer to be diagnosed. The dealer stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was not available.

The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the engine started to misfire, and the vehicle stalled. There was no warning light illuminated. The contact stated that the power steering and brakes functioned as needed. The contact was able to pull over safely. The contact stated that he was able to restart the vehicle after numerous attempts however, the RPM’s were fluctuating. The contact stated that the engine was idling rough for about 15 minutes. The contact stated that the misfire and stalling failure were intermittent but were more frequent during cold weather starts. The contact had not taken the vehicle to be diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact had been advised over the phone by a manufacturer’s representative that the failure was known and diagnosed in Technical Service Bulletin Number: 192139. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

Air bags failed to deploy during a roll over accident. Vehicle is in the possession on State Farm insurance.

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was flashing on the instrument panel. The contact also stated that the vehicle was losing coolant very quickly. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 100,000.

Two days ago on 12/29/22 I noticed white smoke coming from tailpipe. Later that day noticed the coolant level very low. Later on that day started the vehicle and it violently shuttered for about 5 or 6 seconds after starting. This same thing had happened to my daughter the day before. On 12/30/22 was at mechanics discussing catalytic converter issue due to an alarm and he noticed the smoke. I told him about the low coolant level and the violent starting. He said these motors (1.5l Ecoboost) are notorious for having a cracked cylinder wall and that I probably had that or a blown head gasket. He said he determined this due to the white exhaust smoke and smell and the coolant level being low and the violent startups. I came home and began online research. There are thousands of these claims on these motors as well as a lawsuit against Ford, which my vehicle falls into.

Flex Plates in Ford Fusions with EcoBoost engines are continuously breaking. They have a recall issued for Ford Edge 2016 with the same engine as Ford Fusion 2016 but none for the Fire Fusion. Once these break you can lose power while driving which can be extremely dangerous if on a highway. There is clearly an issue with the flex plates used and a recall should be issued to fix these.

I took my 2016 Fusion in to have the timing belt changed after crossing the recommended 125,000 miles. I received a call from the head mechanic telling me that they had halted all work due to evidence of coolant leaking into the engine. He told me that this was a common defect/design flaw found in these cars that Ford has yet to issue a recall on. He then quoted me an exorbitant number for complete engine replacement. A number I cannot afford. Another Fusion was in their bay that day with exactly the same problem. They had already extracted the engine from it and showed me the area of the engine that was so poorly designed. I took photos, as it was the same engine in my vehicle. The channels for coolant to flow between cylinders in the block were made too large, thus causing the block walls to become compromised, allowing coolant to flow INTO the block, which will eventually seize the engine, which is terrible dangerous and costly. There were no signs that this was occurring with my engine (not lights, not driving issues that I am aware of as a layman). Missing coolant was likely refilled during my oil changes, and no one informed me that my coolant was always low. After looking up the problem online, I found a HUGE community of Ford owners (not just Fusion owners) who have or have had the same problem with the EcoBoost engine. Thousands. Perhaps millions. This MUST be remedied. There are outstanding lawsuits that have not yet been resolved, and I will likely be joining one o

I had a flat tire. When I went to get the lug nut wrench it was not there. Since this was the first time that I removed the spare tire and the lug nut wrench was not there it appears as though the car never came with one. I called AAA and they had to destroy the outer coating of the lug nut in order to remove it as it seemed to have swollen 1/2 size. I took the car to my service provider and he said that all of the lug nuts were the same and no wrench would fit them. I had to have all lug nuts replaced with ones the correct size and I had to buy a new Lug Wrench to make up for the one I never got. The total cost was $337.02 which I would like Ford to compensate me for.

Received a mssg on the car panel that car temp was too high & this vehicle was in the shop for several weeks back in July for something related to the engine.

I've noticed that coolant is leaking from somewhere in the vehicle. There's no obvious drips. I went online to see if anyone else had this issue with the specific model car and it seems as if quite a few people have had this issue. And from what I saw most people said the coolant is leaking into their cylinders. It was actually suggested that I come to this site and make this issue known because a recall is in order if that is the case. Also the recall that was listed for this vehicle before this page was never addressed or fixed on my vehicle. I would like to know how to go about getting it done.

This past July my front passenger door would not latch, I was unable to close and secure the door. I called San Tan Ford, and they initially said this was a known problem with my make and model and that there was a recall on the door latches. When I went down to have the repair I was told that my particular car was not included in this recall, even though they agreed I had the exact door latch failure. I went ahead and had the door latches repaired at my own cost since I had no way to keep my door closed and locked. Would like to be reimbursed for this cost $828.63 and need to be sure that anyone else who has my make and model of car be aware of this being a problem for them as well. If you are not able to help, would appreciate being directed to someone who could. Thank you

Temporarily Lost communication with the Climate System. When this error appears on the dash the following doesn’t work: AC and Heat are shut off completely. None of the controls on the bottom half of the center console panel work. This includes the heated seats, radio knobs, or any climate control button, rear defrost doesn’t work. The climate control quadrant, the lower right, on the touch screen doesn’t work. The outside temperature doesn’t work. The control buttons on the door don’t work, can’t adjust mirrors, seat recalls or control the windows. When there is no AC and can’t lower the windows, this is very bad in the summer can cause heat stroke. Bad in the winter can’t keep the windows free of ice. Happens very sporadically, even while driving it turns off. So far, the trouble shooting seems to indicate a wiring harness under the driver seat as the problem. Numerous owners have reported this problem. The dealers have not been able to resolve the issue. Even after paying 1000s of dollars.

The contact owns a 2016 Ford Fusion. The contact stated that the driver's side front door latch was inoperable. The driver's side front door failed to close as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer was contacted and referred her to the NHTSA Hotline. The failure mileage was approximately 128,000.

Engine coolant leaking from the head gasket due to poor engine design. Safety of passengers in and outside the vehicle. Vehicle was running hot and possibly could have caused A major malfunction and blew the engine. This has been confirmed by a dealership and an independent service dealer. The check engine light only threw codes for a cylinder 2 misfire. After replacing all spark plug. the problem of the leaking coolant was then noticed without a warning light.

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated, and the vehicle was overheating. The contact inspected the vehicle and became aware that there was no coolant in the reservoir. The contact added coolant to the reservoir. The vehicle was taken to an independent mechanic, and the mechanic stated that cylinder #2 misfired and the engine needed to be replaced. The dealer was contacted and stated that the vehicle was not under recall. The manufacturer was not contacted. The failure mileage was 77,200.

Trunk will just randomly open. Parked with no keys in it. Also when driving down the road.

Flex plate “Flywheel” has been replaced 3 times due to cracking. First time replaced the end of 2021 the two other replacements have occurred in 2022. There is a re-call for the same issue but only on the 1.5L and 1.6L Ford Escape Ecoboost. This recall should have been across all models with these motors. This issue causes a safety hazard due to motor running rough and loosing power and stalling while operating. Nov 21, September 22 and December 22 months of occurrence.

While driving on the road the trunk opens up by itself. The Ford dealership continues to be unable to fix the issue and it has happened several times.

Coolant intrusion leak busted a block and now I need a new engine. I took good care of this car. It all of a sudden started running hot, water sloshing sounds, engine light came on. Took it to Ford auto shop in Wiggins Ms where it was purchased by my son in law and then I payed him $16,000 cash for it and only had it a year. It all happened so fast on the interstate bridge and it was very dangerous because the car shut down quick and I had to call a tow truck. Please help me get another engine this is so wrong. I hate to know this could happen to someone else with a Ford Fusion and cause a fatality. This problem is 100 percent Fords responsibility.

I have a silver 2016 ford fusion the problem is the latching from driver door and rear right side door . I take very good care of my cars for this to happen twice is not my doings but the car. I was off to do some errands I opened my driver side door I got in and closed the door and it shut completely I started to drive off I came to a stop where I was turning right, when I turned right my door opened and I almost crash to a car that was coming straight . I fixed the door latch then a couple weeks later the same thing happens to the rear right side door thankfully there was no car or objects near me i could have crashed into .

I was driving my car on the interstate at 75 mph and had the cruise control on when the wrench light came on and the car started slowing down and losing power. I pulled over and shut the car off for a few min, started driving, and it did it again. A couple of mechanics I've talked to said it could be the throttle body positron sensor or the throttle body itself. I've had the fuel pump and fuel pump modulator and relays checked. I've also had the spark plugs checked and changed and the issue was still there. The car has a mileage of 71,000. The car is still not fixed at this time.

On 11/18/22, I left the house to pick my son up from school. Several blocks later, I tried to stop at a stop sign and found I had no brakes. The brake pedal pushed all the way to the floor with no resistance and little effect. Prior to this moment, there was no indication of brake troubles. Thankfully, I was not yet in the school zone, which could have been disastrous. I was able to slowly navigate back home, where we checked and filled the brake fluid, which promptly and completely drained on our driveway. Only after this time did the low brake fluid light come on. I had to have my car towed to a mechanic, where they found the right front brake hose was split open and the left front hose was bulging dangerously. Both front hoses were replaced, costing over $400 in parts, labor, and towing.

The brake lines ruptured and the pedal went to the floor on the drivers side front wheel. It is in for service right now at Auto ER at 2383 SW Archer Rd, Gainesville, FL 32608.

Trunk opens randomly. As seen on many forums it is a common problem. Ford dealer wanted a diag fee with no promises to fix.

2016 FORD FUSION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS.

The APIM on my 2016 Ford Fusion Energy is, as per the local Ford dealership service department, refusing to take software updates provided by Ford rendering the instrument control cluster inoperative on an intermittent basis. This means that at the least from my personal experience the backup camera (to me, a safety issue), radio (inconvenience), navigation (inconvenience), bluetooth/phone (dialing, hands free - to me, can be a safety issue), and some climate/HVAC functions (inconvenience), do not work. I do not know if the collision avoidance system is also affected. Please see NHTSA Campaign Number: 15V406000 for similar issues for different Ford models. The question here is that Ford is offering a software update for free, but the software as written is not capable of updating the APIM in my car. If Ford agreed to fix an earlier APIM problem with other models with a free software update, and the software update does not install properly on Ford equipment rendering useless safety-related functions, does the consumer then have to pay for the fix? I have asked the service department at the dealership to provide me with the module. I confirmed with national Ford Customer Service that Ford is unwilling to offer any support for parts (about $700) and/or labor (about $600) for a version of the APIM that will take the software update as written (we hope). I did attempt Ford's instructions for updating software and was not successful; the dealer confirmed that their efforts to upda

Over the last few months, the trunk has been opening randomly - this has happened while parked in the driveway, reversing out of the driveway and also while driving. Sometimes when I close the trunk, it stays shut. Other times, it just pops back open and I can hear to mechanism whirring to unlatch.

2016 FORD FUSION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR EXPENSES RELATING TO THE RECALL.

While driving around 35 mph I turned on cruise control and shortly after lost acceleration and power to the engine. I put the vehicle in park and pressed the engine start and the engine turned back on like normal. The next day while driving I lost power again while going about 15 mph. The car randomly loses acceleration and pressing the accelerator does nothing. The "Full Accessory Power Active" message popped up. The check engine light is on and shows code P1450. This is so dangerous since you have no warning and it can happen at any time and any speed. I am taking the car into the dealer to inspect.

While driving at a high rate of speed the vehicle’s brakes completely failed nearly causing a serious crash. The car ended up rolling up and over a median causing damage to the vehicle. Upon inspection the from right brake hose ruptured causing a complete loss of brake fluid and loss of braking ability.

On November 28th 2018 my 2016 Ford Fusion was taken to R. D. Sawyer Motor Corp. (a Ford dealer) to have work for Recall 18S20 performed. On 10-21-22, the exact symptoms that Recall 18S20 were designed to prevent, "unintentional roll-away", were experienced by my daughter after she parked the vehicle on a mild incline. Although my daughter had moved the shifter into Park, the vehicle was actually in Neutral which allowed the vehicle to roll forward. Fortunately, there was an earthen embankment in front of the parking space so the vehicle did not roll very far before it was lodged against the earthen bank. I shudder to think what could have happen had it been parked in a spot that was without a barrier in front of it. A silent, rolling, unmanned vehicle could easily take the life of an unsuspecting pedestrian. The vehicle was towed to Levittown Ford (3195 Hempstead Turnpike, Levittown, NY 11756) where it had a repair done at a cost of approximately $1,300. I think that another recall should be required immediately as it is obvious that the manufacturer's attempt to correct their defective design has failed.

While picking up my daughter from the ER last night, the door latch on the drivers side would not latch and close. This happened without notice. This is definitely a safety hazard to me and others on the road. We had to tie an old scarf on the door handle while the person on the passenger side pulled as tight as they could to keep the door closed. Although I saw that some 2016 Ford Fusions had Recalls for door latch/lock but unfortunately the Ford dealership and Ford motor company said that my car didn’t have a recall. Fortunately for us we were still in ER parking lot when this happened. Ford knows that the Fusions has had problems with the latch and lock mechanism on the doors and they should honor that! This is my only reliable transportation and both my husband and daughter are disabled and we rely on our(car)Ford Fusion for doctors appointments and I have to take my 11 year old granddaughter to and from school. I would greatly appreciate your assistance in this matter.

The contact owns a 2016 Ford Fusion. The contact stated that the back-up camera occasionally failed to work as needed and intermittently went black while reversing. The contact took the vehicle to the dealer who confirmed that the failure was related to NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 105,000.

Check engine light continually comes on and off since August 2022. I currently have 56642.0 miles on vehicle and always get routine maintenance and oil changes. Never had this issue untill this year. Please look into this issue Ford. Next week I will have a diagnostic done and will file another complaint if this is a serious and expensive engine service I will need. Thank you.

Break hose was recalled by Ford but Ford refused to fix it until it broke. I expressed my concerns about safety and was told by the dealership they hadn’t seen the hose break yet. While driving my break fluid suddenly went out and my peddle dropped to the floor. I barely missed hitting someone with my car. I called the dealership and was told I’d have to bring the car in next week. I called cs and expressed concern and was told I could take it to another one even though I was scared to drive it that far. I called the other dealerships and no one answered. Another repair shop got me right in and it was in fact the hose that broke.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was slightly stalling as the check engine light was illuminated. The contact also stated that she needed to refill the antifreeze more frequently. A personal diagnostic reader was used and the failure code for a cylinder misfire was retrieved. The vehicle was then taken to a local dealer where they confirmed that there was no recall under the VIN. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The approximate failure mileage was 78,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked during an oil change, the vehicle rolled forward in the service bay. The contact stated that the oil change shop manager was unable to start the vehicle or place the vehicle in park(P). The vehicle was pushed out of the service bay and into the parking lot and secured with blocks under the tires. The manufacturer was not made aware of the issue. The failure mileage was 115,000. VIN tool confirms parts not available.

Check Engine light went on, car has under 95k miles. Upon inspection at dealership, they quoted a new engine as the solution due to a coolant leak into the cylinder (#3). Cost of fix is around $11k...not even close to a reasonable problem for a car of this age! Am being told this is a problem with the long block throughout this line. Need Ford to step up and fix this problem.

My car began overheating and immediately would run fine. After researching what was going on I took my car to Herring Ford in Picayune, MS. They stated to me that the motor would have to be replaced due to a leak from the coolant, but that I could safely drive the car if I kept the coolant level full. After more research I found that year models 2013-2015 were recalled for the same issue. I purchased my 2016 Ford Fusion in December of 2015. I am requesting that my car be added to the recall due to the same defect and that I am reimbursed the full price I paid to have my car repaired. No warning lights appeared unless the coolant level was low. I filled the car with coolant daily to keep it from running hot. My safety and the safety of others was put at risk due to having to stop on the side of the highway when my car would run hot. This was an almost daily occurrence.