2016 Ford Fusion complaints

First of all i drive a 2016 Ford Fusion. Two years ago as i was leaving work my back driver's side door swung open and i thought i forgot to shut it. As i went to attempt to shut it it wouldnt close. My boyfriend had to meet me at work and tie it closed with rope that he had. I contacted Ford and they said they would fix it and charged me almost $500. Now just last week as i get into my passenger side of my car, my boyfriend was driving, as i went to shut the door the SAME THING happened! It would not close! What if that door lock had broken as we were driving?? I could of fallen out of the car if i didnt have my seatbelt on?? So i do some research online and go back to Ford in Delray Beach Florida. I see that there has been recalls with this EXACT problem on certain makes and models of Fords! I tell them.that and show the manager and he tells me that MY car vin is not under the recalls! So i tell him than there must be a mistake and my car is supposed to be under that recall and why did I have to pay almost $500 to fix the first door lock that broke?? He looked at me and acted as if he could care less! That is why i am writing you.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Right passenger door came open while driving and without warning. The door will not latch to secure the door to the car frame in a closed or secure manner. The door has to be secured with a strap until it can repaired appropriately.

When driving my 2016 Ford Fusion, the Transmission Not In Park light comes on without any other warnings. This is unsafe because it stops accelerating. Most times I'm on the freeway. This is a safety issue that has been happening for about 2 years now. The dealerships tell me that they can't fix it because the safety issue does not occur when they have the vehicle and cant read any codes. One Ford dealership sold me a radiator and told me that was the issue. A different Ford dealership told me that it has nothing to do with the radiator. No one seems to be able to repair this safety problem that I am experiencing. Another Ford dealership told me that there is a recall but my VIN Number does not fall in that recall. How can I get my vehicle associated with the recall and have it repaired. I feel so unsafe driving especially in construction zones where I am unable to pull over. Once I coast across traffic to pull off the road I stop the engine. It starts right back up. This is unsafe. No vehicle should stop accelerating while driving. The service lady at the dealership where I purchased the vehicle stopped returning my phone calls. How can this safety issue be rectified as soon as possible. I feel very unsafe driving this vehicle.

When I got into my car today, the “airbag” symbol near the speedometer as well as the dash kept flickering off and on. My trip was 20 minutes and the illumination flickered off/ on the entire time. My car is steadily becoming increasingly unsafe to drive

Lug wrenches don't go on lugs. Can't remove lugs.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at approximately 67 MPH, the vehicle started to sputter. The vehicle inadvertently decelerated while the accelerator pedal was depressed but the vehicle failed to accelerate over 15 MPH. The contact veered the vehicle off the road and turned the vehicle off. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was taken to O’Reilly’s Auto Parts by the contact’s husband to be diagnosed and the mechanic retrieved DTC code: P0011 and diagnosed that the actuator throttle failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 17,000.

Engine was overheating during a short, 5 mile drive to a local bakery. I Took it to a mechanic and they told me that coolant had leaked into the number two cylinder and messed it up so bad I needed a new engine. I got a second opinion from the Ford dealership and they told me the number one and two cylinder were damaged and I needed a new engine. The car only had 104,000 miles on it.

The contact owns a 2016 Ford Fusion. The contact stated the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver’s side door latch to be replaced. The vehicle was repaired. The contact stated the front driver’s side door failed to latch on 6/20/2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

My check engine light starting coming on and off intermittently. After a week of this going on, I took it to a ford dealership for a diagnostic. I had taken it to auto zone prior to the appointment and their diagnostic indicated a cylinder 2 misfire. They told me it was probably a coil or spark plug that needed replacing but to follow up with the ford dealership. The ford dealer informed me at my appointment that the engine coolant was low and had been leaking into the engine. Told me it would require a short block replacement and quoted me almost $13,000!! The car has never had any problems and only has 88,000 miles. After researching this problem, ford has had numerous complaints about the safety issues this could cause and even appears to have had recalls at some point previously. If so, I never received anything and there is no active recall on my vehicle.

Our camera cuts in and out. We took it to Ford initially to run a diagnostic but they killed our battery doing the test and never finished. Now the camera is showing things opposite..our mailbox is on our right backing out but camea shows left. Same when a car pulled to our right but camera showed left and caused us a scare. Completely unreliable. It cuts off/on constantly when using it to back out and sometimes doesn't beep.

Water intrusion on #3 cylinder in motor. Ford won’t cover the expense.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. After 4-5 attempts, the vehicle started but proceeded to vibrate violently. The contact stated that the vehicle returned to normal functionality, but the failure reoccurred 12 more times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and it was determined that there was coolant leak in the engine. The vehicle was not repaired. After investigation, the contact related the failure to TSB: 22-2322 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 150,000.

The passenger side door latch won't latch or move into the locked position. We can't have anyone sitting the front seat because the door won't close completely. No warning lights or anything came on to indicate this would fail.

Coolant leak, problems with block, problems with head gasket, blowing white smoke. (1.5L ecoboost)

The defect is the fly wheel. Was advised by a mechanic that the fly wheel breaks due to an oil pump issue or a tab inside the transmission itself. had to replace a broken fly wheel twice in 8 months. Looing up complaints and recalls it's the same motor and issue the edge was having. costing so far over 4500 dollars . The issue has been lloked at by 3 mechanics and now its back in a tranmission shop being looked at due to tranmission issues and broken fly wheel again . driving and there has been sound etc in the transmission area. lossing power and finally the car stopped . would not go in gear or move. had to be towed . first bill 685 dollars now looking at 5200. car only has approx 92000 miles same motor that the edge has been havong problems etc. this motor needs to be recalled as well or transmission .

The contact owns a 2016 Ford Fusion. The contact stated that while driving 75 MPH with cruise control activated, the cruise control system inadvertently deactivated and the vehicle lost motive power before going into LIMP Mode. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to an independent mechanic, who inconclusively diagnosed a possible failure with the torque converter or front transmission pump. The vehicle was towed to another independent mechanic, who determined that the transmission flex plate was fractured. The contact stated that the transmission flex plate had fractured before and had been replaced eight months prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,300.

The engine coolant leaked into the cylinders as a result the car had rough idles and startups with overheating issues as well we dying on me completely while driving. Confirmation on coolant leak by big o tires, solution is new engine. There was a cylinder 3 misfire code with the check engine light.

I take it to mechanic they say my car have transmission problems is making lot noise and stop and go really crazy. The dealer say there is nothing wrong with car. The. Brakes sometimes get me scared when I drive I feel we r not safe. No and they can’t fix it because they don’t have the part for the brakes. The msg was check owner manual something like that which can mean lots different problems in ur vehicle.

The contact owns a 2016 Ford Fusion. The contact stated that coolant was leaking from the vehicle while driving and the engine was misfiring. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the long block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided a case number. No additional assistance was provided. The approximate failure mileage was 148,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was running rough before overheating. The check engine warning light was illuminated. The contact added coolant. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in cylinder #2 and there was coolant on spark plug #2. The contact was informed that the long block designed too thin, which caused the coolant to run off. The contact stated that failure was related to NHTSA ID Number: 10174400 (Engine and Engine Cooling). The manufacturer was contacted and declined to provide additional assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 74,000.

THE TRUNK ON THE FUSION RANDOMLY OPENS ON IT'S OWN, THE KEY FOB CAN BE HANGING INSIDE THE HOUSE, IT OPENS WHEN IT'S SUNNY, CLOUDY, DARK, WHEN THE CAR IS PARKED OR WHEN I AM DRIVING THE CAR, WHICH IS A SAFETY HAZARD AS IT CAN BLOCK MY VISION BEHIND THE CAR. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. NO WARNING LIGHTS ALERT OF THE SOON TO POP OPEN TRUNK. LOOKED FOR SOLUTIONS AND NONE ARE AVAILABLE, MANY EXPERIENCE SAME ISSUE AND HAVE GONE TO DEALERSHIP AND THEY AREN'T ABLE TO CORRECT THE PROBLEM

The contact owns a 2016 Ford Fusion. The contact stated while driving 55 MPH, a warning light indicating the vehicle was not in park had illuminated. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle after approximately 10–15 minutes. The vehicle was taken to a Ford dealer, who diagnosed the vehicle and determined that the transmission bushing failed. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 96,000.

Breaks went out while driving with my child in the vehicle, called local Ford dealer and they first tried to say it could be a few reasons other than the recall, but it is the Break line that's leaking, no indication light has came on in my vehicle ford will not accept the vehicle because there is no remedy this has not only put both our lives amongst many others on the road , my car is also financed I'm a single mother who has to be able to go to work SAFELY and I feel that ford is just not being held responsible for the repairs that's due to there fault. This had now put us in an extreme hardship.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 10 MPH and slowing for a traffic sign, she depressed the brake pedal which depressed to the floor board. The contact stated she saw that the "check brake" warning was illuminated. The contact stated that the vehicle rolled through the traffic sign and rolled off of the roadway and crashed into a tree stump. The contact stated the vehicle crashed into the tree stump on the passenger side front bumper. The contact stated that she was not injured. The contact had her brother help her push her vehicle back to her residence using his vehicle to push. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 146,000. VIN tool confirms parts not yet available.

My car has an internal engine coolant leak, also known as coolant intrusion. I have found online that this coolant intrusion issue is a defect in 1.5 liter ecoboost engines such as the one in my 2016 Ford Fusion SE. Now my car's coolant does not hold above the minimum level required which lead to overheating, and white smoke coming from the car, as well as a burning smell of coolant. No warning lamps or indication of overheating came on in the dashboard as these issues happened either. Now I have to replace the entire engine out of my own pocket because Ford has known about this issue, but failed to recall the engines as I can assume that they hope the coolant intrusion happens after enough time/miles driven passes that the affected driver's warranty is out of date, as is the case with me.

Camera. Sometimes the camera is on while I am driving forward and it's dangerous. Yes No No

The contact's wife owns a 2016 Ford Fusion. The contact received a recall notice for NHTSA Campaign Number:23V162000(Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at 65 MPH, the brake pedal depressed to the floorboard as he approached a highway exit. The brake fluid warning light appeared on the instrument panel as the contact immediately applied his emergency brake. The dealer had been notified about the recall and informed him that they could not assist him. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repaired. The failure mileage was 179,000. VIN tool confirms parts not yet available.

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions, an abnormally loud clattering sound was heard after starting the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

I took my car for tires to be rotated and balanced. The LUG NUTS are swollen because of the metal they're made from. I will have to PAY for new lug nuts which are the exact same lug nuts as are on my car - and the same thing will happen again - and I'll have to PAY AGAIN. This is outrageous. Ford should have a recall for all affected vehicles. We have a 1999 vehicle and the lug nuts are in excellent shape.

The contact owns a 2016 Ford Fusion. The contact received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

While at a stop trying to make left hand turn steering assist disabled appeared and steering wheel locked up.

I purchased my car on 9/22/21 with 103,000 miles as well as opting into the extended warranty offer. Since then, I have had a LOT of issues. It was taken to the dealership on 8/1/22 due to an issue with acceleration; the car would stop operating while driving to a point where I’d have to pull over, turn it off, then turn it back on. The check engine light would come on with code P0299. I had to pay for the repair since it was deemed it was a vacuum leak...which wasn’t covered in my warranty. The issue returned shortly after, so my car returned to the dealership on October 3,2022. The diagnostics indicated I needed a new transmission, so I didn’t receive my car back until November 19, 2022. Shortly after receiving my car back, I noticed coolant leaking to the bottom of the engine. There is also white residue on my spark plug in the first cylinder. I have just returned from the dealership to have my vehicle diagnosed (5/16/23), but I was told I have exceeded the mileage for the warranty coverage; to have my car diagnosed for the 3 issues, it would cost $199.99 each....and it may result in requiring a new engine....which would cost around $8,000. So essentially, I am now stuck paying a car note on a vehicle that has had several MAJOR issues not even 2 years into ownership.

I was at the ford garage and they told me my lug nuts are swollen! Which can be very hazardous!!!

The contact owns a 2016 Ford Fusion. The contact stated that upon opening the front driver’s side door, the latch failed to latch securely. The door ajar warning light illuminated with an alert sound indicating that the door was still open. The vehicle was taken to the dealer where it was diagnosed that the latch assembly needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred with that rear driver’s side door latch. The vehicle was taken to an independent mechanic where it was diagnosed that the latch assembly failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the front passenger’s side door latch failed to latch securely. As a result, the contact had to use a rope to secure the doors while driving. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,800.

Coolant started leaking into the engine block. Appears that the reason for this leaking into the engine is because of a design flaw that Ford is aware of in the ecoboost versions of their engines. The vehicle is now un-driveable because of the risk of overheating and safety risks.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that after his wife had started the vehicle, she had to depress the brake pedal to the floorboard to shift out of park(P). The brake fluid warning light was illuminated. The contact stated that the brake fluid had leaked completely on the floor. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing both front brake lines to be replaced. The vehicle was not repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000. Parts distribution disconnect.

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, causing the braking distances to be extended. The cause of the failure was not yet determined. No further information was available. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted or notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing into a parking space, the rearview camera displayed a mirrored image. Additionally, the rearview camera failed to function as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 92,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH and braking for a traffic signal, she felt that the brake pedal had depressed closer to the floorboard than normal. The contact stated that the failure was intermittent. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brakes were in good working order. The dealer advised the contact that she had to wait for a second notification from the manufacturer due in August. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front passenger’s side door inadvertently opened with the door ajar light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that a year later while driving at an undisclosed speed, the rear driver’s side door inadvertently opened. The door ajar light illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 96,000.

Coolant leak into engine caused by factory defect at 95,000 miles. Requires complete engine replacement.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. The traction control warning light was illuminated, and the emergency brake message was displayed. Additionally, the brake pedal was pushing back while depressed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,300. VIN tool confirms parts not available.

I was driving and my car started to make whinny noises and my car started to jerk, I tried to accelerate but the car would just rev up and wouldn’t move. I saw many people have this problem with the same vehicle

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 40 MPH, the brake line ruptured. The parking brake was applied but was inoperable. The electronic parking brake warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the brake booster needed to be replaced. The parts were on back order. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 200,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. Additionally, the vehicle jerked and then unexpectedly stopped while the brake pedal was slightly depressed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact's fiancé owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel became firm, with the ABS, power steering assist, and traction control warning lights illuminated. On one occasion, the contact stated that the vehicle slid into a ditch as a result of the failure. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 115,000.

Coolant is leaking into the engine. Ford fusion ecoboost essentially has a coolant intrusion. Ford knew about this and still won't it.

Car started getting warning that says service AdvanceTrac. Hill assistance not available. It started around March 15th. The lights of the ABS and 2 others come on and then off. I would come into my car and the floor mat on the driver side would be wet no rain or anything outside. Yesterday, brake fluid light came on and breaks went completely out. I have a recall on my vehicle that I’m pretty sure relates to this issue. I’m looking to get repaired

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.