2014 Ford Fusion complaints

My vehicle's engine or turbo randomly started sucking coolant and blowing white smoke from the exhaust.

Yes check engine light came on. On the high way and my car started jerking back and forth out of control I could have been rear ended and my car started to slow down my gas peddle would not allow me to accelerate I did get to side of high way and had to figure out where to get a tow truck i put my car in shop I’ve been told I need a new transmission and I wasn’t able to fix that on my own ford has sent me a recall letter but only to fix half of my transmission and also my brake peddle got recalled I really need these problems fixed and done right not sure who I’m suppose to reach

I have made 4 separate attempts to mount new tires. I researched the "Swollen Lug Nut" issue and purchased 10 new lug nuts as well as a 18.5MM x 19.5MM Flip Socket for the shop to use. That has even failed and my new tires are still not installed. I have spent in excess of $85 for these lug nuts and flip socket.

The transmission failed at 159k miles. The car will not go into reverse. My vehicle is not part of the recent recall, 22s43. But has experienced the same issues listed in the recall. I believe my vehicle has the same work bushing issue which has caused the transmission to break down due to poor quality and broken parts

The lug nuts on all the tries won't come off. It seems like the stainless steel cap is no longer connected to the actual lug nut making it impossible to get off with out ripping the cap off and then getting a socket on the lug nut. I need to change a tire out but am unable to unless I destroy the lug nut cap.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 5 MPH and making a turn, the vehicle lost power steering functionality. The contact stated that the ABS and Hill Assist warning lights were illuminated. The vehicle was taken to the local dealer and the vehicle was diagnosed with a failure with the steering gear. The contact related the failure to NHTSA Campaign Number 19V632000 (Steering); however, the contact stated that her state was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000.

Transmission was previously slipping 200 miles prior, but I was on a road trip and unable to visit a mechanic for inspection. At a certain point, the engine temperature gauge began climbing to HOT and would only come down when the accelerator was released. Eventually, this remedy stopped working, and the car fully overheated.

The contact owns a 2014 Ford Fusion. The contact stated while at a traffic light, the TPMS warning light illuminated and the transmission started shifting hard. The contact then pulled into a nearby parking lot and parked the vehicle. The contact attempted to drive the vehicle, however, the gear shifter failed to engage in drive(D) after several attempts. The vehicle was towed to a certified transmission specialist where it was diagnosed that the transmission shift cable bushing had detached. The vehicle was repaired. The contact stated that she became aware that the VIN was included in NHTSA Campaign Number: 19V362000 (Power Train) as the insurance provider informed her that they could not cover the repair due to the recall. The local dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was unknown.

Air conditioner turns on by itself. None of the buttons work on the steering wheel unless you hit the steering wheel. Sometimes when you turn on the car all the lights stay on and there is traction issues. If you turn the car back off and then back on it goes away.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 MPH, there was a burping sound coming from the fuel tank. The contact opened the fuel cap and there was excessive air pressure inside the tank. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled; however, the contact was able to restart the vehicle and drove home safely. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 174,000.

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My sunroof glass is leaking water and rusting. The rusting is so bad it’s flaking off into my hair and my eyes. Please Help me !!!

The contact owns a 2014 Ford Fusion. The contact stated while driving 35 MPH, he heard a crunching sound coming from the vehicle and then the steering wheel locked. The contact was able to stop the vehicle and move over to the side of the road. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the steering gear was failing and the failure was similar to the failure in NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was contacted and a complaint was filed with the manufacturer. The manufacturer then referred the contact to the NHTSA for assistance. The failure mileage was 124,607.

Was driving when the car started to accelerate by itself. Revved up to higher rpm’s. I put the car in neutral when a safety warning message showed on the screen saying, stop safely now. With a red triangle with an exclamation point in the center. I turned the car off and started it again. As soon as the engine kicked in, it started to accelerate on its own again. Stopped again and let it sit for a bit, started it up again and let it gradually accelerate on its own(didn’t push down on the gas pedal)- didn’t seem to accelerate correctly after that. Car is now sitting.

Was recently notified by my local Ford dealer that my Lug Nuts on my vehicle needs to be replaced due to swelling. My dealer advised that "Wheel damage will happen" due to this swelling. It appears that this is a known issue by Ford who again has decided to put profits over customer safety. The dealer made is clear that this issue is a vehicle safety issue. I feel that a recall on these defective lug nuts should be ordered for the benefit of public safety. It funny this was not an issue until after my extended warranty expired.

Arriving at a stop light and the steering failed. Display read " Steering Loss Stop Safely". Towed to local garage who diagnosed problem as the Steering Gear Motor. Ford has a recall related to the steering motor however they claim this VIN is not included. This VIN should be included in the recall (15V250000) (Ford's recall number 15S14). Located in northern New England. High salt area during winter. Very unlikely steering motor just stopped working without the elements having effect on an improperly sealed unit. Vehicle has 160844 miles.

The contact owns a 2014 Ford Fusion. The contact stated while driving 65 MPH, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact drove to his residence while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 126,000.

On 26 May 2022 while approaching interstate exit in a 2014 Ford Fusion SE (1.5 L ecoboost engine) brakes were applied to slow vehicle but pedal went to floor and the vehicle barely stopped in time at the traffic light where the exit merged onto a main thoroughfare. Slowly drove the approximately 2 miles to house. Once there, tested the brakes and the pedal went to the floor again. Upon pumping the pedal a sharp sound emanated from the passenger side front wheel well. Brake fluid puddled on the ground and the brake fluid reservoir was empty. The brake line ruptured close to the wheel. Vehicle mileage is 71,895 miles.

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he then performed a diagnostic test on the vehicle and replaced the spark plugs; however, the repair did not fix the vehicle. The contact stated that he then took his vehicle to the dealer and was informed that the coolant had leaked into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.

WHILE DRIVING I HIT A PIECE OF METAL WHICH CAUSED MY DRIVER REAR TIRE TO GO FLAT. WHEN I GOT OUT TO CHANGE TO THE TIRE I WAS UNABLE TO DO SO BECAUSE THE LUG WRENCH WOULD NOT FIT THE LUG NUTS. SO I HAD TO CALL ROADSIDE ASSISTS TO CHANGE IT. THEY SAID IT IS A COMMON PROBLEM WITH FORD, SOME OF THEM ARE ONE SIZE AND OTHERS ARE ANOTHER.

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford fusion. The contact stated while driving 2 MPH and stopping, the vehicle was shifted into reverse to reverse out of her driveway; however, after shifting back to drive(D) the vehicle failed to respond. The contact stated that the vehicle was shifting to reverse(R) independently. The contact turned the vehicle off and contacted a tow truck service for assistance. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and then driven to a dealer. The vehicle remained at the dealer unrepaired. The manufacturer was informed of the failure. The failure mileage was 143,764.

The contact owns a 2014 Ford Fusion. The contact stated while driving 73 MPH on the highway the vehicle started shaking then she pulled over to the side. NHTSA Campaign number ( 17V209000 Engine Cylinder)) The contact had the vehicle towed to an independent mechanic and the vehicle was diagnosed as the engine needs replaced. The warning lights did illuminate stating the engine cords were overheating. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.

ABS CAME OUT WHILE I WAS DRIVEN AND WENT BACK OFF ALMOST EVERY 20 MINUTES.

Trunk opens while vehicle is in motion. Warning light will alert me the trunk is open but it has happened twice over the last week. My knee cannot reach the trunk open button and the key is a fob with a flip out key, so there is no way to have accidently hit the button on the fob while in motion. Nothing in the trunk is high enough to accidently pull the emergency latch.

Had a new rebuilt transmission after having less than a year now gears getting stuck and won't shift. And as your driving it does and rough idle. Seems to be never ending!

Had to replace lug nuts, dealer said we’re swollen and may make changing tires a problem if not replaced.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a left turn, several unknown warning lights illuminated. In addition, the vehicle lost power steering functionality while the warning lights were illuminated. After the warning lights disappeared, the vehicle regained power steering functionality. The vehicle was not taken to a dealer. The ABS activated when turning. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

2014 Ford Focus SE, with only 55xxx miles, while driving on the highway, power steering failed completely. This same issue is a known issue and has been reported many times. This issue with my vehicle almost caused an accident, because the power steering stopped working. This issue also causes stability control to stop working.

Steering wheel has locked in place after starting the car. 64,000 miles and now that I jammed the steering wheel loose, it sounds like there is sand in the column and it is incredibly hard to turn the wheel. The wheels won't go straight after the turn. It needs to be manually man handled.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 5 MPH there was a power steering failure. The service advance tracking and steering assist fault lights were illuminated on the instrument panel. The vehicle was taken to the personal mechanic which diagnosed the failure to be power steering. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,245

My power steering all of a sudden went bye bye when I was driving it one day

Steering stopped working suddenly without warning and vehicle stalled and would not restart. I was stranded on a highway in a left turn lane. It was a very dangerous situation. Police had to provide safety and security until tow truck arrived. This Ford Fusion sudden steering failure has been documented in numerous complaints. It is an EXTREME SAFETY ISSUE!!! Ford refuses to acknowledge it and take responsibility for correction and repair. This should be classified as criminal negligence. Why hasn't the NHSTA taken action to force a recall?

While driving on the freeway lost control of steering, spun around into traffic when trying to switch lanes, and flipped over multiple times across the freeway without airbag deployment. My passenger and I suffered injury due to this. I am still going to physical therapy for my shoulder. No messages prior to the accident, I made sure to follow all safety precautions and take care of maintenance, and all safety recalls as soon as possible. The car has been sent over to the police and insurance company for further inspection.

Brake lights stay on all the time. Brakes function, but continuous illumination drains the battery.

The service steering assist light came on as the power steering was no longer functioning. I was driving when this occurred and had to wrestle my vehicle into the gas station I was coasting towards. Luckily, I wasn't going very fast and was able to find a safe area to pull over quickly. There was no other warning or indication that there may be an issue with he electric power steering system. I had the vehicle towed to Grand Island Auto Tech who diagnosed it as an internal steering rack failure. The steering rack is/was left at the garage as I believe it had a core charge. No one other than the repair garage inspected the steering rack.

I hit a very deep pit hole on the interstate causing a tire blowout on front driver side tire as well as a cracked rim on back drivers side. As I go to put the spare on I can't get the lug nuts off. The tool in the spare kit doesn't fit, resulting me to call a tow truck who couldn't get them off either. It took me 2 days to figure out the lug nuts were swollen and this was a common problem with Ford Fusions. My local Ford shop would not assist in the matter at all and still refuse to replace them. They should in fact replace them and also the cost of the damage caused by this. If the nuts were regular lug nuts I could have remedied the situation my self. No police or injuries were involved just lots of stress and money out of my pocket to fix it.

The charger for this car has a recall on it. Mine melted before the recall was put in place. I threw what was left of it away. For the recall, 2 dealers have now told me that I have to have the old one in order to get a new one. I also tried contacting Ford directly. All they said was to try a different dealer

2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER ASSIST STEERING FAILURE. THE CONSUMER STATED WHILE DRIVING, THE POWER ASSIST STEERING FAILED. THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE.

The contact owns a 2014 Ford Fusion. The contact stated that the engine coolant would be depleted during normal vehicle operation. Due to the failure, the vehicle would overheat while driving with white colored smoke coming from the engine. The contact also stated that the vehicle would stall and shudder while driving with the check engine warning light intermittently flashing on the instrument panel. The contact had called a dealer and was given an estimate for the repair. The contact then took the vehicle to an independent mechanic where the failure was linked to a coolant leak; however, the mechanic had not determined the source of the leak. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, the check engine warning light would remain illuminated. Occasionally, the vehicle would lose motive power and stall or not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at highway speeds, the vehicle stalled with several unknown warning lights illuminated on the instrument panel. The contact also stated that the vehicle would hesitate and independently shift gears upon depression of the accelerator pedal as the check engine warning light would illuminate on the instrument panel. The manufacturer had yet to be notified. The vehicle had yet to be repaired. The failure mileage was unknown.

Brake lights stay on and do not turn off car will not accelerate past 50 MPH received email about recall 22V011

The brake lights remain constantly on. The cruise control cannot be activated. I can shift from "P" into "N" and "D" without stepping on the brake pedal. I suspected that the brake switch was bad, so I loosened the connected to turn off the brake lights after parking at my home. But if I try to drive the vehicle while the connector was loose, I cannot shift out from "P", even when I am stepping on the brake pedal. I have to reattach the connector every day to drive.

I purchased the vehicle used from a local Mercedes dealership (April 2018) with multiple open recalls. One of the recalls was 16S42. On May 2, 2018, the vehicle was brought to a local Ford dealer where they "corrected" the open recalls. In February 2020, my wife was involved in a motor vehicle accident on the interstate. There was a construction zone that brought traffic to a stop and she was rear-ended by an SUV at speeds between 45-60 MPH totaling the vehicle while it was at a stop. She was the only occupant and was wearing her seatbelt at the time of the cash. The airbags did not deploy and the driver seatbelt did not lock causing her head to strike the steering wheel. She didn't remember if she lost consciousness or not, however, she was later diagnosed with a concussion. The vehicle has since been totaled and was taken into possession by the insurance company. I am unaware of any inspection of the seatbelt that was performed after the crash. I do possess photographs of the vehicle. There were no warning lights active prior to the crash.

Swollen lug nuts that prevent removal of wheel

The contact's mother owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked at his mother's residence, the vehicle was unable to be started. The contact stated that the battery was replaced by an independent mechanic. The contact stated that later the vehicle again would not start and was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the power steering gear was draining the battery. The contact was informed by the independent mechanic of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The contact stated while driving 35 MPH to the dealer, the vehicle lost power steering assist functionality. The vehicle was diagnosed and the contact was informed that the steering gear needed to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and the contact was informed that a case would be opened. The failure mileage was approximately 110,000.

Power steering stopped working while driving. Could barely turn the wheel. hillside assist, power steering, and ABS lights all came on at the same time. Had it Towed to Davidson Ford in clay ny they said its the Electric rack and pinion gear assembly and it's a common problem with this vehicle. When looking into this issue I noticed there has been issues and recalls on the steering with these cars and other Ford vehicles. They Quoted me 3356.96

The contact owns a 2014 Ford Fusion. The contact stated that on multiple occasions; the vehicle failed to start up after refueling the vehicle with gasoline. The contact also stated that while driving at various speeds, the vehicle stalled with the check engine and manufacturer control warning lights illuminated. The contact had initially taken the vehicle to a dealer where they diagnosed the vehicle with a fuel evaporation leak. As the failure persisted, the contact took the vehicle to Angela Krause Ford (1575 Mansell Rd, Alpharetta, GA 30009) where she was informed that there were recalled on her vehicle for the canister purge valve which the dealer related to the failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to NHTSA. The vehicle was not repaired. The failure mileage was approximately 165,000.

The car is making a grinding noise when turning the steering wheel in either direction. Mechanic at Ford dealership service said there is no power steering fluid involved with this type of steering. The internet has many comments from owners that have had the same problem and no recall is shown for this VIN# Owners have reported paying for more than one repair for the same problem. Some have reported paying very expensive charges and the problem returned in a short time. We bought this car for a grandchild who really likes the car and now we are concerned that it is not safe to drive.