I WAS TRYING TO SLOW DOWN ON A SMALL STREET TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK. I WAS PUT AT FAULT EVEN THOUGH I ASSURED THEM THAT MY BRAKES WERE AT FAULT BECAUSE THEY DID NOT STOP OR SLOW DOWN WHEN I PUMPED THEM.
2014 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
I WAS TRYING TO SLOW DOWN ON A STREET GOING TOWARDS GRAND AVENUE TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK . I WAS PUT AT FAULT AND MY VEHICLE WAS TOTALED. NOW OUR INSURANCE IS GOING TO RISE SIGNIFICANTLY AND I HAVE AN ACCIDENT ON MY RECORD EVEN WHEN IT WAS NOT INTENTIONALLY MY FAULT.
MY 2014 FUSION IS PERIODICALLY OVERHEATING. AFTER TAKING IT TO 2 DIFFERENT MECHANICS & NEITHER ONE BEING ABLE TO DETERMINE WHAT IS CAUSING IT I FOUND RECALL #17S09 INVOLVING THE SAME YR, MODEL & ASSEMBLY PLANT AS MY VEHICLE BUT ONLY INCLUDING 1.6L GTDI ENGINES. MY VEHICLE HAS A 1.5L GTDI & I BELIEVE IS BEING AFFECTED BY THE SAME ISSUE AS THE 1.6L MODELS THAT HAVE ALREADY BEEN RECALLED.
APRIL 13TH, 2018 APPROXIMATELY 4:45PM. PICKED UP MY KIDS FROM SCHOOL GET BACK INTO MY CAR, START IGNITION AND START DRIVING HOME FROM SCHOOL. AIR CONDITIONER STOPS WORKING, LOCKS LOCK, WINDOWS WON'T GO DOWN. THERE IS NO WAY TO GET AIR INTO THE CAR.I TOOK THE CAR TO PEORIA FORD ON APRIL 16, 2018 AND THEY HAD THE CAR 2 WEEKS AND 1 DAY AND REPLACED THE ELECTRONIC BOARD. I RECEIVED THE CAR BACK ON TUESDAY MAY 1ST. I DROVE THE CAR ON SUNDAY MAY 6TH TO TAKE MY KIDS TO THEIR FATHERS HOUSE. THE AIR CONDITIONING ONCE AGAIN WENT OUT WHILE DRIVING, DOORS AUTOMATICALLY LOCKED AND WINDOWS WOULDN'T ROLL DOWN. THE TEMPERATURE WAS 101 WHEN THIS HAPPENED. I DROVE IT HOME AND IT SAT IN MY DRIVEWAY UNTIL MONDAY, MAY 7TH. IT HAD TO BE TOWED TO THE DEALERSHIP AS IT WAS TO HOT TO DRIVE THAT DAY AND THE AIR CONDITIONING WOULD NOT WORK, WINDOWS WOULDN'T ROLL DOWN AND DOORS WOULD LOCK UPON DRIVING. THE RADIO ALSO GETS STUCK INTO HIGH VOLUME SO YOU HAVE TO TURN THE BLUE TOOTH ON TO GET SILENCE. THIS ALSO HAPPENED EARLY AUGUST 2017 AND THE ENGINE WAS REPLACED IN SEPTEMBER/OCTOBER 2017. THIS IS A DANGEROUS SITUATION AS THE ONLY WAY TO GET AIR TO ME AND MY CHILDREN IS TO STOP THE CAR AND GET OUT. THIS DOES NOT WORK WHEN YOU ARE IN HIGHWAY TRAFFIC. THIS HAPPENS BOTH STATIONARY AND DRIVING.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO A LOCAL DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE DEALER (LUTESVILLE FORD IN MARBLE HILL, MO, 573-723-1136) INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT EXPERIENCED A STEERING FAILURE, BUT THE DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 60,500. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD PULL TO THE RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SONIA'S AUTO SALES, 1448 GRAFTON ST, WORCESTER, MA 01604, (508) 581-2202) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
THE WIRING TO THE DIGITAL SCREEN HAS SHORTED OUT SOMEHOW NOW I HAVE TO GO SPEND A LOT OF MONEY ON A 3 YEAR OLD CAR WITH 72,000 MILES ON IT
MAKING A RIGHT TURN, GOING 5-10 MILES PER HOUR AND ALL OF THE SUDDEN I GET A "SERVICE ADVANCETRAC" MESSAGE ALONG WITH "HILL ASSIST CHECK" "CHECK REAR PARKING SENSOR" AND IT APPEARED AN ABS LIGHT AND NO AIR BAGS.
VERY DANGEROUS SAFETY HAZARD WITH 2014 FORD FUSION. THERE ARE ISSUES WITH THE CAR STALLING ON ME. TYPICALLY IT HAPPENS WHEN I AM LEAVING A PARKING LOT OR GAS STATION, PULLING AWAY FROM A STOP SIGN/LIGHT, OR REVERSING FROM A PARKING SPOT AND SHIFTING BACK INTO DRIVE. IT WILL SPUTTER, THE RPM NEEDLE RAPIDLY FLUCTUATES ABOVE 1 AND UNDER 1, AND THEN WILL JUST GO TO 0. AT ALL TIMES I AM DRIVING AT LOW SPEEDS, BUT NUMEROUS TIMES I WAS EITHER DRIVING INTO A BUSY STREET OR IT STALLED IN AN INTERSECTION WHERE I OR OTHER PEOPLE COULD HAVE BEEN SERIOUSLY INJURED. THIS HAS HAPPENED ABOUT 3 TIMES IN THE LAST 4 WEEKS, BUT IT IS VERY RANDOM. ONE DAY IT HAPPENED ONE TIME AT AN INTERSECTION, THEN IT HAPPENED TWICE IN ONE EVENING IT WAS TO THE DEALERSHIP EACH TIME AND THEY SAID THEY COULD NOT FIND AN ISSUE BECAUSE THERE IS NO CODE. THERE IS NO ENGINE LIGHT ON, SO THEY SAID THEY CAN NOT DIAGNOSE THE PROBLEM. I SEARCHED NHTSA WEBSITE AND I AM NOT THE ONLY PERSON WHO REPORTS THIS PROBLEM. MY COWORKER ALSO HAS A 2014 FORD FUSION AND HAD THE SAME PROBLEM. CURRENTLY 28,000 MILES ON THE CAR. THIS NEEDS TO BE FIXED
WHILE ATTEMPTING TO CHARGE THE PARKED VEHICLE IN MY GARAGE, I PLUGGED IN THE 110-VOLT CHARGER THAT CAME WITH THE CAR INTO THE WALL BEFORE PLUGGING IT INTO THE VEHICLE. IT SPARKED AND NEARLY CAUSED A FIRE. UPON INSPECTION, IT WAS CLEAR THE PLUG WAS OVERHEATING OVER TIME AND CAUSED A SHORT IN THE WIRING ADJACENT TO THE PLUG. THE OEM OF THE UNIT WAS MADE BY CLIPPER CREEK. I REPORTED THIS ISSUE TO CLIPPER CREEK AS WELL.
2014 FORD FUSION MY CAR HAS HAD MANY RECALLS ALL OF THEM FIXED PROMPTLY MY PASSANGER SIDE DOOR WONT CLOSE THERE IS A RECALL FOR THIS PROBLEM BUT NOT FOR MY CAR IT IS A 2014 FUSION SITTING AND A STOP SIGN IN THIS LITTLE TOWN MY SON OPENS THE DOOR TO SPIT WHEN HE SHUTS IT WONT CLOSE
I PUT CAR IN PARK. WHEN I RESTARTED THE CAR I COULD NOT MOVE THE SHIFTER. LOOKED AT CAR DISPLAY AND IT SAID 'CAR NOT IN GEAR'. THE DIGITAL READ OUT SHOWED CAR IN PARK. I HAD IT TOWED TO DEALERSHIP FOR REPAIR. THEY SAID GEAR CABLE WAS BROKEN. COST ME $585 TO REPAIR. GEAR ON THE RADIO THAT TRUCKS AND SUV BEING RECALLED FOR SAME ISSUE AT NO COST. WHY WAS THE FUSION LEFT OFFF THIS RECALL?
WHILE IN MOTION, AUTOMATIC TRANSMISSION HESITATES TO SHIFT FROM 2ND GEAR TO 3RD GEAR. THIS OCCURS AT ALL TEMPERATURES AND SPEEDS. VEHICLE IS 2014 FUSION SE, 2.5L WITH SIX SPEED AUTOMATIC, HAS 13,500 MILES AS OF 4/3/18.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CLUTCH WAS DEFECTIVE, WHICH MADE IT DIFFICULT TO SWITCH GEARS OCCASIONALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO ANGELA KRAUSE FORD LINCOLN (1575 MANSELL RD, ALPHARETTA, GA 30009), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 16V875000 (SEAT BELTS) MONTHS AGO. THE REMEDY AND PARTS WERE NOT SUPPLIED FROM THE MANUFACTURER TO THE DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING A FAILURE WITH THE STEERING WHEEL HAVING A LOOSE CONNECTION HOWEVER, A DEALER HAD NOT YET DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THE REMEDY AND PARTS TO RECEIVE BOTH RECALL REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE17007 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING).
HAVING PROBLEMS WITH CAR NOT GETTING UP TO SPEED
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000(LATCHES/LOCKS/LINKAGES), 16V875000 (SEAT BELTS), AND 18V167000(STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
MY 2014 FUSION HAD ABOUT 47,000 MILES WHEN IT SUDDENLY LOST POWER TO ALL BUT THE IGNITION AND LIGHTS. AFTER ATTEMPTING TO FIND THE REASON AT 2 DEALERSHIPS IT WAS FOUND THAT THE WIRING HARNESS THAT LEADS TO THE BCM MODULE WAS IMPROPERLY INSTALLED AND IT BASICALLY BROKE. THE WIRING HARNESS WAS ON BACK ORDER OVER 35 DAYS SINCE APPARENTLY THERE ARE MANY MORE OF THESE PROBLEMS ON THE 2014 FUSION ASSEMBLED AT THIS PLANT. THE REPAIR FOR THIS FORD-BUILT ISSUE WAS $2,655.03 AND FORD BASICALLY TOLD ME TO STICK IT WHEN ASKED FOR A RENTAL OR LOANER CAR WHILE MY CAR WAS IMMOBILIZED FOR 40 DAYS. AUTO RENTAL WAS ANOTHER $1,000 FOR THE MONTH. FORD CS REPS IN DEARBORN BASICALLY SCOFFED AT ANY ATTEMPT TO HAVE MERCY ON ME AND INCREASED THE PART PRICE SINCE IT WAS HARD TO FIND. I'M SURE THERE ARE MANY MORE IMMOBILIZED FUSION'S, OR MANY THAT SOON WILL BE. THE CAR ALSO HAS AN ALIGNMENT ISSUE THAT CANNOT BE CORRECTED EVEN THOUGH THE CAR HAS NEVER BEEN STRUCK. IT "FEATHERS" THE REAR TIRES QUICKLY AND I'VE GONE THROUGH 2 SETS OF 50,000 MILE TIRES IN 30,000 MILES. NEVER WOULD I TELL ANYONE TO OWN SUCH A FINE VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEACOCK FORD IN MAITLAND, FL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
WHILE DRIVING ON INTERSTATE STEERING WHEEL CAME LOSE AND CAR VEERED OFF INTERSTATE. I REGAINED CONTROL BUT STEERING WHEEL IS STILL LOSE. STEERING IS STILL LOSE AS REPAIRS WILL COST IS BEYOND MY MEANS AT THIS MOMENT.
MY TIRES CONSTANTLY SEEM LIKE THEY SLIDE WHEN THE ROADS ARE MOIST, ALTHOUGH I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAY THE TREAD ON THE TIRES IS FINE. ON THURSDAY, MARCH 9, 2018 I WAS COMING INTO WORK AND THERE WAS A LIGHT LAYER OF SNOW ON THE GROUND I HIT THE BRAKES AS I TURNED THE CORNER OF A PARKING LOT AND THE CAR WOULD NOT STOP. TO AVOID HITTING A TREE I HAD TO TURN THE STEERING WHEEL CAUSING A BREAK IN THE WHEEL, NEED FOR A WHEEL ALIGNMENT AND A NEW RIGHT FRONT BEARING, $903.42 WORTH OF DAMAGE. I CHECKED TO SEE IF THERE WAS ICE OF SOME SORT BUT THERE WAS NOTHING.
THIS CAR JUST FELL APART AT 130000 MILES. THE PURGE VALVE FAILED 3 TIMES. THE ABS SPEED SENSOR PIGTAIL FAILED. THE ENTIRE PCM UNIT BOARD SHORTED UN REPAIRABLE. THE MAP SENSOR FAILED. FORD HAS CHARGED ME 3 TIMES FOR DIAGNOSIS AS FAILURES WERE LESS THEN 4 DAYS APART SO TOWED BACK EACH TIME. A PCM COMPLETE FAILURE ON A CAR NOT EVEN 4 YEARS OLD WITH ONLY 130000 MILES IS AN ISSUE AS THEY WANT AROUND $1000 FOR REPLACEMENT WHEN IT SHOULD NOT BE FAILING. ADD IN ALL THE PREVIOUS RECALLS THIS CAR HAS BEEN A LEMON FROM THE START. I AM A LONG TIME FORD BUYER BUT THIS HAS SOURED ME. THE ABS PIG TAIL TRIGGERED ALL SAFETY LIGHTS DROPS POWER STEERING AND POOR BRAKING.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME VERY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE VERY SLOWLY TO THE DEALER (RODMAN FORD IN FOXBORO, MASSACHUSETTS) WHERE IT WAS DIAGNOSED THAT THE CENTER SCREW OF THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ENTERING THE VEHICLE, THE CONTACT'S KNEE BUMPED THE STEERING WHEEL AND THE STEERING WHEEL BECAME DETACHED. THE CONTACT TOOK THE VEHICLE TO NEWBERG FORD (3900 PORTLAND RD, NEWBERG, OR 97132, (503) 538-2171) WHERE THE CONTACT WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 62,000.
WHILE DRIVING IN TRAFFIC THE VEHICLE WOULD STALL, NECESSITATING RE-START AND NORMAL OPERATION. REPLACEMENT OF PART # BU5Z*9F972*B SENSOR FIXED THE PROBLEM.
2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO EMERGENCY BRAKE INTERMITTENTLY DISENGAGES WHILE VEHICLE MANUAL TRANSMISSION IDLES IN NEUTRAL. *SMD THE CONSUMER STATED THE DRIVER'S SIDE SEAT WARMER POWER ON BY IT'S SELF. THE NAVIGATION SYSTEM DASH DISPLAY FAILED TO ALLOW DATA ENTRY. *JS
I PURCHASED A NEW-TO-ME 2014 FORD FUSION FROM GERMAIN FORD IN COLUMBUS OHIO ON 2/2/18. ON THE 2ND DAY I HAD THE CAR THERE WAS A LIGHT SNOW STORM, A FEW INCHES, I AM A WONDERFUL DRIVER WITH A CLEAN RECORD. I WENT TO PULL OUT OF MY STREET AND I LOST CONTROL OF THE CAR. I THOUGHT IT WAS ICE UNTIL I STOPPED AT A LIGHT & MY WHEELS STARTED SPINNING AND I COULD HARDLY MAINTAIN CONTROL. I FELT LIKE THE STEERING WHEEL WAS TAKING OVER AND I WAS FIGHTING IT AS I KEPT SLIDING. THIS WENT ON THE ENTIRE TWO MILES TO WORK. I'D NEVER BEEN MORE TERRIFIED. I'VE DRIVEN IN SNOW AND ICE FOR 20 YEARS AND THIS IS MY 6TH FORD AND I HAD NEVER BEEN SO AFRAID OF A CAR. I THOUGHT MAYBE IT WAS A ONE TIME ISSUE, MAYBE IT REALLY WAS JUST A STRANGE ONE TIME THING? BUT ON SUNDAY 3/25/18 IT WAS RAINING HERE IN COLUMBUS AND I WAS DRIVING ABOUT 40-45 MPH ON A WET ROAD AND MY CAR STARTED ACTING LIKE IT DID IN THE SNOW, BUT THIS TIME I LOST TOTAL CONTROL OF THE CAR TC CAME ON AND ONCE AGAIN I COULD NOT CONTROL MY CAR AND THE WHEEL JERKED TO THE RIGHT CAUSING US TO SPIN OUT OF CONTROL. THE BACK PASSENGER TIRE HIT A CURB, WE SPUN AROUND AND THE FRONT PASSENGER SIDE HIT THE CURB AND WE WENT INTO A GRASSY AREA COMING PRETTY CLOSE TO A POLE AND AN APARTMENT BLDG. I ENDED UP WITH A FLAT TIRE, BENT RIM, I NEEDED AN ALIGNMENT, THE PAINT IS SCRATCHED UNDER MY CAR, AND I NEED A NEW BARING ON THE FRONT DRIVERS SIDE. ALSO - I FOUND OUT THERE WAS AROUND 5 INCHES OF WATER IN MY TRUNK DUE TO A BROKEN SEAL. I HAD THE CAR TOWED TO
MY VEHICLE KEEP STALLING AND CUTTING OFF MID DRIVING. ITS HAPPENED ON TBE EXPRESSWAY AND MID MOTION ON THE REGULAR STREET.AFTER I RESTART THE CAR, IT STALLS BUT START BACK UP. SOMETIMES IT DRIVES PERFECTLY FINE, OTHER TIMES IT SHUTS DOWN IN THE MIST OF DRIVING, SOME DAYS THE ENGINE LIGHT COMES ON AND OTHER TIMES THERE IS NO WARNING LIGHTS ON. THIS HAS BEEN HAPPENING OFF AND ON FOR MONTHS. ITS BEEN HARD TO GET A DIAGNOSIS SINCE THE ENGINE LIGHT COMES AND GO. MY BACK MIDDLE SEATBELT IS STUCK. IT APPEARS TO BE LOCKED UNDERNEATH THE SEAT.
I HAD LEASED A 2014 FORD FUSION BACK IN 2014, HAD EVERY INTENTION IN PURCHASING THE VEHICLE, A COUPLE WEEKS BEFORE MY LEASE WAS TO END I WAS EXPERIENCING ELECTRICAL/DEFECT ISSUES IN SEPTEMBER 2016, ALL MY LOCKS, AIR/HEAT, WINDOWS WOULD SHUT OFF AS I WAS DRIVING AND IT WAS SLOWLY DRAINING MY BATTERY. I MADE DOZENS AND DOZENS OF PHONE CALLS TO FORD CORPORATION/CUSTOMER SERVICE ASKING FOR HELP, AND INFORMING THEM THE VEHICLE WAS NOT SAFE TO DRIVE (MAILED THEM EVIDENCE OF MY ISSUES). TOOK IT TO THE DEALERSHIP AT TOM HOLZER FORD, AFTER MANY ATTEMPTS MADE TO REPAIR MY VEHICLE THEY STILL COULD NOT REPAIR MY VEHICLE PROPERLY, I SPENT $400.00 TO REPAIR MY VEHICLE AND I WAS STILL LEFT WITH THE SAME ISSUES LISTED ABOVE. WHEN I ARRIVED AT THE DEALERSHIP FOR THE THIRD TIME THEY TRIED TO CHANGE THEIR STORY AND CLAIM I HAD A NEW PROBLEM TO AVOID PAYING TO HAVE MY VEHICLE FIXED AND AVOID USING THE "GOOD WILL WARRANTY". INSTEAD I WAS LEFT DRAINING MY SAVINGS TO REPAIR MY VEHICLE AND MISS WORK SINCE MY VEHICLE WAS UNSAFE TO DRIVE. I ALSO NOTICED OTHER CUSTOMERS WHO HAD A 2014 FORD FUSION HAD THE SAME ISSUES AS I DID, AND INSTEAD OF CONTACTING NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION , THEY WENT ON CARCOMPLAINTS.COM. PLEASE VIEW MY ATTACHED DOCUMENTS RELATING TO THE ISSUES THAT I HAD WITH MY 2014 FORD FUSION. IF POSSIBLE I WOULD LIKE A INVESTIGATION MADE FOR A POSSIBLE RECALL, AND FINES AND PENALTIES IMPOSED IF NEEDED. LASTLY, FORD HAD SOLD MY 2014 FORD FUSION TO ANOTHER BUYER, I HAD NO I
STEERING DIFFICULT. HILLSIDE ASSIST DEACTIVATED. ANTILOCK BRAKES LIGHT ON. STABILITY CONTROL LIGHT ON. HAPPENED DRIVING IN WET CONDITIONS AT 55MPH ON COUNTY HIGHWAY. NO BUMPS OR CURVES. LIGHTS ILLUMINATED. AT THE SAME TIME STEERING BECAME HARDER AND A LESS RESPONSIVE
STARTING IN OCTOBER 2017, IMMEDIATELY AFTER I UPDATED THE SYNC SOFTWARE IN MY CAR, THE INTEGRATION BETWEEN MY IPHONE AND MY CAR STOPPED WORKING. PREVIOUSLY I COULD SAY "HEY, SIRI!" AND THE CAR WOULD ACTIVATE MY CAR'S MICROPHONE SO THAT THE PHONE COULD HEAR MY COMMANDS. AFTER THE UPDATE I CANNOT TALK TO MY PHONE BECAUSE THE CAR DOES NOT ACTIVATE ITS MIC AND THE PHONE MIC IS COVERED BY THE CRADLE. WHEN I CONTACTED FORD RECENTLY I WAS TOLD THAT FORD HAS REMOVED THIS FEATURE BECAUSE "THE CAR HAS ITS OWN VOICE RECOGNITION SYSTEM" (SYNC) AND THAT FORD DOES NOT SUPPORT REVERTING TO THE PREVIOUS VERSION OF THE SYNC FIRMWARE. CLEARLY FORD WANTS TO "OWN" THE CUSTOMER BUY REMOVING INTEGRATION WITH PHONE VOICE FEATURES. THIS IS A SAFETY ISSUE BECAUSE I CANNOT NO LONGER ACCESS PHONE FEATURES NOT SUPPORTED BY SYNC HANDS-FREE. CARS WITH ADVANCED ELECTRONICS ARE ALREADY KNOWN TO BE A SAFETY HAZARD AND THIS MAKES IT WORSE. THIS CHANGE WAS DONE WITHOUT MY KNOWLEDGE OR CONSENT, WHICH IS A SEPARATE ISSUE, WHICH I WILL PURSUE WITH THE FTC.
STEERING WHEEL IS LOOSE AND FEELS LIKE IT WILL COME OFF.
POWER STEERING FAILED WHILE I WAS DRIVING, AND I WAS ALMOST HIT HEAD-ON BECAUSE I COULDN'T TURN MY VEHICLE. I WAS DRIVING ON A CITY STREET AT THE TIME.
TL* THE CONTACT RENTED A 2014 FORD FUSION. WHILE THE CONTACT WAS DRIVING SOUTHBOUND AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE TRAVELING NORTHBOUND MADE A U-TURN AND CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT DRIVER AND PASSENGER AIR BAGS, AND SIDE PASSENGER AIR BAGS DEPLOYED AND EMITTED A SUBSTANCE AND DEBRIS. THE CONTACT'S VEHICLE WAS SPUN AROUND. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES, BRUISES TO THE BODY, AND A CONCUSSION, WHICH REQUIRED MEDICAL TREATMENT. THE LEFT SIDE OF THE CONTACT'S FACE WAS BRUISED WHEN THE AIR BAG DEPLOYED WITH FORCE FROM THE STEERING WHEEL. THE FRONT PASSENGER SIDE AIR BAG AND FRONT PASSENGER SIDE DOOR AIR BAGS DEPLOYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT
VERY DANGEROUS SAFETY HAZARD WITH MY 2014 FORD FUSION. I HAVE BEEN HAVING ISSUES WITH MY CAR STALLING ON ME. TYPICALLY IT HAPPENS WHEN I AM LEAVING A PARKING LOT OR GAS STATION, PULLING AWAY FROM A STOP SIGN/LIGHT, OR REVERSING FROM A PARKING SPOT AND SHIFTING BACK INTO DRIVE. IT WILL SPUTTER, THE RPM NEEDLE RAPIDLY FLUCTUATES ABOVE 1 AND UNDER 1, AND THEN WILL JUST GO TO 0. AT ALL TIMES I AM DRIVING AT LOW SPEEDS, BUT NUMEROUS TIMES I WAS EITHER DRIVING INTO A BUSY STREET OR IT STALLED IN AN INTERSECTION WHERE I OR OTHER PEOPLE COULD HAVE BEEN SERIOUSLY INJURED. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST 2 WEEKS, BUT IT IS VERY RANDOM. SOME DAYS WILL GO BY WITHOUT A HITCH AND OTHER DAYS IT WILL HAPPEN 2 OR 3 TIMES. MOST OF THE TIME WHEN IT HAPPENS, IT HAPPENS AGAIN RIGHT AFTER. SO I WILL PUT THE CAR IN PARK, COMPLETELY SHUT IT OFF, AND TURN IT BACK ON, IT WILL DRIVE FOR LIKE 5-10FT AND THEN DO IT AGAIN. I TOOK IT TO THE DEALERSHIP, AND THEY SAID THEY COULD NOT FIND AN ISSUE. THE DID A FEW TEST DRIVES AND LET IT SIT AND RUN FOR AWHILE, AND THE CAR DIDN'T STALL. THERE IS NO ENGINE LIGHT ON, SO THEY SAID THEY CAN NOT DIAGNOSE THE PROBLEM, UNLESS THEY SEE IT FOR THEMSELVES. THIS IS VERY CONCERNING TO ME AS I AM SCARED TO DRIVE, KNOWING THAT IT COULD STALL AND I COULD GET IN AN ACCIDENT. I ALSO DRIVE FOR A RIDE SHARING COMPANY, AND IT IS TOO RISKY FOR ME TO PICK UP PASSENGERS KNOWING SOMETHING COULD HAPPEN, AND I WOULD BE RESPONSIBLE. THIS ISSUE NEEDS TO BE ADDRESSED RIGHT AWAY
WHILE WIFE WAS DRIVING TO WORK SHE LOST POWER STEERING, THANK GOODNESS SHE WAS OFF THE HIGHWAY
WHEN TURNING ON THE CAR AND ACTUALLY TAKING OFF DRIVING THE CAR WILL STOP/ SHUT OFF ALL BY ITSELF AND I HAVE TO RESTART IT, WHILE DRIVING. THE STEERING WHEEL WILL PULL OR JERK WHILE DRIVING. I HAVE HAD MY CAR LOOKED AT TWICE. CHANGED THE BATTERY AND STILL CAN'T FIGURE OUT WHY IT DOES IT.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 30 MPH, THE TRACTION CONTROL, POWER STEERING FAIL ASSIST SERVICE REQUIRED, AND HILL START ASSIST NOT AVAILABLE WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
WIPER BLADES HAVE DISCONNECTED FROM THE WIPER ARM WHILE IN USE, ON FIVE SEPARATE OCCASIONS. I'VE USED MULTIPLE BRANDS, INSTALLED BY SERVICE PROFESSIONALS AT FORD, PEP BOYS AND ADVANCE AUTO PARTS, AND THE PROBLEM HAS REPEATED. COWORKER WITH 2015 FORD FUSION HAS HAD SIMILAR PROBLEM WITH ORIGINAL BLADES. PROBLEM HAS OCCURRED AT HIGHWAY SPEEDS, LOW SPEEDS AND WHILE STOPPED AT TRAFFIC LIGHT.
ONCE I REACHED ABOUT 47,000 MILE I EXPERIENCED A PROBLEM WITH MY STEERING WHERE AT LOW SPEEDS IT BECAUSE EXTREMELY DIFFICULT TO MOVE MY STEERING WHEEL. OTHER FORD FUSIONS HAD A RECALL FOR A BOLT THAT WOULD CORRODE FROM ROAD SALT OR WATER AND THAT IS WHAT HAS OCCURRED BUT THIS SPECIFIC MODEL WAS NOT INCLUDED IN THE RECALL SO I NOW NEED TO PAY FOR T WHICH STINKS. THE BOLT WAS CORRODED THOUGH MOST LIKELY FROM ROAD SALT SINCE IT IS WINTER.
WINDSHIELD WIPERS DO NOT GO FAST ENOUGH TO CLEAR WINDSHIELD AND VISABILITY IT NIL. THIS IS A DISASTER IN THE MAKING, EVERY TIME IT RAINS AT A MODERATE PACE OR MORE, I HAVE TO PULL OFF THE ROAD AND WAIT FOR THE RAIN TO LET UP. ONCE I WAS ON A COUNTRY ROAD AND WAS ALMOST REAR ENDED. FORD NEEDS TO REPLACE THE MOTOR TO INCREASE SPEED OR DO SOMETHING ELSE BEFORE SOMEONE DIES
IT WILL NOT LET ME TURN. IT IS VERY HARD TO TURN LEFT OR RIGHT
ELECTRIC POWER STEERING SYSTEM FAILED, MAKING THE CAR RANGE FROM BEING DIFFICULT TO STEER TO NOT BEING ABLE TO STEER AT ALL. THE STEERING WHEEL WAS COMPLETELY LOCKED AND WOULD NOT TURN. LUCKILY I WAS PARKED IN MY DRIVEWAY WHEN THIS OCCURRED. IN TIMER LEADING UP TO THIS THE STEERING WOULD SOMETIMES TAKE ON A HEAVIER THAN NORMAL CHARACTERISTIC AND BE NOTCHY. I WOULD ALSO SOMETIMES HEAR A WHINING NOISE WHEN TURNING. ALL OF THIS WAS LEADING UP TO A TOTAL FAILURE WHICH THANKFULLY OCCURRED IN MY DRIVEWAY.
OUR 2014 FORD FUSION HAS ALWAYS HAD AN OFF BALANCE FEEL WHEN DRIVING IT. IT FEELS LIKE THE WHEELS ON THE BACK END ARE SERIOUSLY OUT OF BALANCE, ALIGNMENT AND FEELS LIKE IT ALL OF A SUDDEN WILL PULL TO ONE SIDE WHEN DRIVING OVER 55 MPH. KEEPS EATING TIRES. HAVE HAD 10 TIRES ON IT SINCE 2014 AND HAS 79,000 MILES ON IT. WE ONLY DRIVE GOOD HIGHWAYS. THE COMPANY HAS REPORTED THE ALIGNMENT IS FINE. BETWEEN THE BELTS BREAKING ON THE TIRES AND THE CAR, I CAN'T WAIT TO PAY IT OFF TO TRADE IT IN. SCARES ME TO DRIVE IT. THIS HAS BEEN ON ONGOING PROBLEM WITH THE CARE SINCE WE GOT IT, SO THE DATE I HAVE TO CLICK DOESN'T EXPLAIN THAT IT IS ONGOING.
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE GEAR DID NOT SHIFT SMOOTHLY AND THE CHECK ENGINE INDICATOR ILLUMINATED OFF AND ON. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US 10 NW, ELK RIVER, MN 55330) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY HUSBAND AND I WERE GETTING READY TO LEAVE TOWN FOR A FRIENDS WEDDING, DROPPED OUR SON OFF AT SCHOOL, WENT TO A GAS STATION TO FILL UP, STARTED THE CAR UP AND WENT TO LEAVE AND COULDN'T MOVE THE CAR OUT OF PARK. CALLED A TOW TRUCK, COME TO FIND OUT MY 3 YEAR OLD CARS TRANSMISSION CABLE SNAPPED. I HAD TO PAY $700 TO FIX IT. WHEN I LOOKED ONLINE, THIS ISN'T SOMETHING NEW FOR THESE CARS. IT NEEDS TO BE RECALLED.
I WAS DRIVING ON I-95 AT ABOUT 70 MPH, I RECEIVED STEERING FAULT SERVICE NOW MESSAGE AND IT WENT AWAY AFTER I HIT OK. THE CAR WAS STILL CONTROLLABLE AS I DIDN'T HAVE HARD TIME STEERING LEFT AND RIGHT. I DIDN'T NOTICE ANY UNUSUAL ACTIVITY OF THE CAR. ABOUT AN HOUR AFTER I GOT THAT CAUTION MESSAGE, I STOP TO GAS THE CAR. WHEN I STARTED THE ENGINE BACKUP, I RECEIVED THE SAME MESSAGE PLUS THREE NEW ONES. THEY ARE, STEERING LOSS STOP FOR SAFETY, HILL START ASSIST UNAVAILABLE, AND SOMETHING ABOUT THE ADVANCTRAC. I ENDED UP TOWING IT ALL THE WAY BACK TO NORFOLK FROM EMPORIO. I WAS LUCKY ENOUGH TO HAVE THAT HAPPENED WHEN MY CAR WASN'T ON THE HIGHWAY. BUT THE THE TOWING COST IS REALLY HURTFUL. SAD PART IS, I JUST GOT MY CAR SERVICED PLUS MULTI-POINT INSPECTION BY FORD DEALER ON DEC 20TH, 2017. EVERYTHING WAS REPORTED AS GOOD, APPARENTLY NOT.
TIRES WEAR OUT PREMATURELY AT 20-25K MILES IN MY CASE EVERY 10-12 MONTHS. TIRES HAVE BEEN REPLACED EVERY 10-12 MONTHS SINCE CAR WAS NEW. THIS IS NOT NORMAL BY ANY MEANS. SOMEONE IS GOING TO HAVE A BLOWOUT DUE TO THE EXTREMELY FAST WEAR ON THE TIRES. THIS COULD SEVERELY INJURE OR KILL SOMEONE. TIRE PICTURE ATTACHED IS ONE YEAR OLD AND HAS BEEN TYPICAL OF ONE YEAR TIRE WEAR SINCE CAR WAS BRAND NEW.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Fusion → · Every Fusion year → · How the figures are calculated →