2013 Ford Fusion complaints

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel started jerking, and the steering was difficult to control. The vehicle was taken to the local dealer who diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

Vehicle sporadically (more so on cool/cold mornings) receives an error light on the dash indicating problem with power steering/traction control and hill assist. When this occurs, vehicle loses power steering. Very dangerous if unexpected and traveling at higher speeds. Ford is aware of this problem and has issued TSBs. Does there have to be fatalities and law suits before something is done? Consumer should not have to pay $2200+ to repair a problem occurring across multiple vehicle years and models.

Defective Ford engine and engine cooling recalls have been issued for select models (i.e., recalls 12S41; 17S09;) for cars with 1.6 liter engines due to issues associated with low coolant levels in which a recall was issued in 2017 requiring Ford to install new coolant level sensors and the associated hardware and software in order to prevent engine overheating and catastrophic failure. While the recall was not issued for the 2013 Ford Fusion Energi Titanium Hybrid 2.0 liter engines, the problems identified with the 1.6 liter engines also characterize many of the 2.0 liter engines, including the one that I drive. My Ford has had 18 recalls, and during 2020 the engine light came on 4 different times between February and October of 2020 in which I brought the vehicle to Serramonte Ford service center to determine the reason. Ford did routine inspections and recall work in each visit, but it was not until the final time that the engine light came on that the tech looked inside the engine to discover leaking oil that Ford's service staff informed me I would require a new engine. Ford suggests replacing the defective engine with a rebuilt engine rather than breaking down and diagnosing the cause of the oil in the engine block, according to Ford due to the relatively cheaper cost to me (Ford did not make the diagnosis until after the car was out of warranty) of installing a rebuilt engine rather than tearing down the existing engine to diagnose and repair. I suspect that the 2.0 li

Last night when I got in my car to come home from work. When I turned on my car I got this message "Steering Locked Pull Over Safely". My Mother researched what would cause that to come up. One of the problems that she found was low tire pressure. She went around and checked all the tires and they where inflated to the right PSI. She even made sure that there was no screws or nails that would cause then to go flat. She also hooked up the ODB-2 Scanner to the car to make sure that it wasn't what was causing the issue. There wasn't any codes that popped up. We unhooked the battery and left it unhooked about 30 minutes that didn't correct the issue either. When she called the Ford dealer by our house they told me it would cost me around $2000.00 To fix the issue. What should i do about this issue since i don't have that kind of money to fix this problem?

Power Steering went out, jerked steering wheel. Vehicle no longer has steering. My VIN is not part of the recall like other models. Vehicle is now a lawn ornament.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the vehicle stalled. The contact also stated that the power steering failed not allowing the contact to steer the vehicle. The contact stated that the coolant warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V209000 (Engine and Engine Cooling). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 100,000.

Power sreering failure. No warning. Just randomly occurs. Steering wheel locks up and driver in unable to steer the car. HUGE safety issue! Seems ti be a common problem after researching the Internet.

The power steering went out as I was driving my car. I got an alert of 'power assist fault' and 'service advance track' when driving in the rain. The vehicle became very hard to turn which put me at risk of crashing. This has been a widespread problem with 2013 Ford Fusions and many have been recalled. My VIN number was not included in the recall. This happened a few months after purchasing my car brand new as well. The vehicle has been inspected by the manufacturer. There were no warning signs before this.

WAS DRIVING VEHICLE AND VEHICLE ENGINE KEPT RUNNING, BUT TRANSMISSION QUIT PULLING (FLEXPLATE HAD FRACTURED AND BROKEN). VEHICLE COULD NOT ACCELERATE OUT OF TRAFFIC. I AM AN AUTOMOTIVE REPAIR SHOP IN CRESTWOOD. KY AND HAVE SEEN THIS ISSUE TWICE IN THE PAST COUPLE OF MONTHS IN VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION. THE OTHER VEHICLE WAS AN AWD FORD 2015 EDGE. I'M SURE THIS IS AND WILL BE A MAJOR ISSUE.

Power steering was lost. Fuse and belt is still okay.

I have had a few incidents where my car displays "power steering assist fault" and the steering gets tight and my car will just stop running. This has occurred multiple times since I purchased my vehicle last summer. One time it occurred on the Turnpike while going at a speed of approximately 70mph and it has also occurred just after I had turned my car on to back out of the driveway. It has also occurred while going 25 in town. Luckily every time I was able to pull over safely each time. I took the car to a dealer just a few weeks ago but they looked at it one day and could not duplicate the problem. It happens randomly so just my luck it did not occur when someone was inspecting it.

Loss of power steering fault system

Steering assistance failed leaving car unsafe to drive. It’s is available for inspection. Fortunately the steering failure occurred after I parked the car.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 50 mph, the vehicle would shake when the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 127,550.

The contact owned a 2013 Ford Fusion. The contact stated while driving at 25 mph, there was an abnormal smoke odor inside of the vehicle. The contact stated that the vehicle caught on fire. The fire department was called out and extinguished the fire. A police and fire report were filed. No medical attention was sought. The vehicle was towed to a police towing facility. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

16 year old driver left home and 4 miles into trip noted that the hot engine indicator had come one. She stopped immediately at the next road and opened the hood to see what the problem was and immediately noted smoke and flames under the hood. Car then proceeded to erupt into flames and burned resulting in a total loss.

The transmission shifter was in the “Park” position, but my dashboard highlighted the “Reverse” position. Using the Shift-Brake Interlock, I attempted to remedy the problem and now my dashboard reads in the “Sport” position while the shifter can move freely. Luckily I had just gotten off work and parked in my spot at home. No injuries or damage other than the aforementioned transmission issue.

The contact owns a 2013 Ford Fusion. The contact stated while driving 20 mph, the vehicle failed to respond when the accelerator pedal was depressed. The contact stated that the engine coolant low service required message was displayed on the instrument panel. The vehicle was taken to the dealer and diagnosed with needing a piston to be replaced. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 120,000.

The contact owns a 2013 Ford Fusion. The contact received a notification of NHTSA recall campaign number: 18V592000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

MY FAMILY AND I DROVE TO THE BEACH AND WE PARKED. THEN WHEN WERE DRIVING HOME ON THE FREEWAY I LOST POWER IN THE STEERING WHEEL. IT TOOK ALL MY STRENGTH/ MUSCLE TO KEEP CONTROL OF CAR. THAT IS WHEN A LIGHT CAME ON. I MANAGED TO GET HOME AT THAT POINT WE PULLED OUT THE MANUAL TO LOOK UP THE SYMBOL. IT TOO ABOUT 1 HOUR ALONG WITH THE INTERNET JUST TO FIGURE THAT IT WAS THE POWER ASSISTED SYSTEM. IT STATED THAT THE STEERING WOULD BE WITH OUT POWER AND COULD POTENTIAL LOSE CONTROL ALL TOGETHER. WE IMMEDIATELY CALLED TO HAVE IT TOWED FROM HOME TO DEALER AFTER LOOKING UP RECALLS I NOTICED THEIR WAS A RECALL FOR THE SAME THING THAT HAPPEN TO ME BUT ON THE EAST COAST. HOWEVER MY VIN NUMBER SAID MY CAR WAS NOT PART OF THAT RECALL. BUT THE YEAR MAKE MODEL WAS. IT IS MY BELIEF THAT FORD SHOULD BE RESPONSIBLE TO FIX THIS ISSUE NOT ONLY BECAUSE OF THAT BUT EVEN THOUGH MY CAR IS A 2013 IT HAVE LESS THAN 30,000 MILES ON IT. SHOWING IT WAS NOT DRIVEN MUCH OR MISSED USED. IT IS OBVIOUSLY A DEFECT IN PART OR MANUFACTURE INSTALLATION OR WHATEVER. VERY DISAPPOINTED IN MY FORD DEALERS AND COMPANY FOR NOT FIXING IT AND MAKING ME DO SO ESPACIAL BECAUSE THERE IS A RECALL ON IT OUT THERE SHOWING IT IS A DEFECT.

WHILE COMING OFF THE HIGHWAY MY HILL START ASSIST, ADVANCED TRACT, AND STEERING FAILED. I ALMOST LOST CONTROL OF THE CAR. ALSO, THE LINKAGE FOR THE SHIFTER KEEPS COMING UNDONE.

MY 2013 FORD FUSION CONTINUOUSLY HARD SHIFTS AND JERKS WHILE DRIVING. SPARK PLUGS HAVE BEEN CHANGED ALSO TRANSMISSION FLUID CHECKS HAVE BEEN DONE AND IT CONTINUES TO HAPPEN. MY MILEAGE IS ONLY 80,900. THIS HAS CONTINUED NOW FOR ALMOST A YEAR AND A HALF.

TRANSMISSION LATCH AND ENGINE COOLING ISSUE ASSOCIATED WITH SIMILAR MODELS BUT NOT THIS SPECIFIC MODEL.

ALL LOCKS IN CAR START CLICKING THEN 3-5 SECONDS LATERS TRUNK OPENS. HAPPENS AT RANDOM TIME SOMETIMES HAPPEN WHEN CAR IS PARKED OR WHILE DRIVING. IT'S BEEN GOING ON FOR ABOUT 1.5 YEARS HAVE TOOK ITS TO 3 DIFFERENT FORD DEALERSHIP ALL COULDN'T FINE WHAT THE PROBLEM IS. IT'S IS A 2013 FORD FUSION WITH ABOUT 122000 MILES. THE MOST RECENT WAS 3/26/2021 WOKE UP THE NEXT MORNING THE TRUCK WAS OPEN. A COUPLE OF DAYS BEFORE WE WHERE DRIVING ABOUT TO MERGE ON THE FREEWAY THEY TRUCK OPEN HAD TO PULL OVER TO CLOSE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME LOOSE. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATED THE VEHICLE WAS TOWED TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312, (360) 616-3277). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

2013 FORD FUSION TITANIUM: ENGINE SHAKES THEN SHUTS ITS SELF OFF WHEN STARTING THE CAR AND DRIVING (HUGE SAFETY ISSUE,) TAKES A MINUTE TO START THEN EITHER RUNS FINE OR SHUTS OFF AGAIN. TOOK IT TO THE DEALERSHIP LAST YEAR (2020) AND THEY REPLACE A FUEL PRESSURE SENSOR. MY CHECK ENGINE LIGHT CAME BACK ON THEN WHEN OFF AFTER A COUPLE DAYS. THE CODE WAS THE SAME AS LAST TIME. I HAVE ANOTHER APPOINTMENT WITH FORD ON FRIDAY. I SPEND SO MUCH MONEY REPAIRING THIS CAR. I'D RATHER TRADE IT IN THAN FIX A NEW AND OLD PROBLEM EVERY 4 MONTHS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING HER VEHICLE AT 35 MPH, THE CONTACT HAD TURNED HER STEERING WHEEL TO THE LEFT; HOWEVER, THE WHEELS FAILED TO OPERATE AND TURN WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT COLLIDED WITH THE CURB DIRECTLY IN FRONT OF HER. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND SHE DID NOT SUSTAIN ANY INJURIES AS A RESULT OF THE COLLISION. THE CONTACT LATER HAD THE VEHICLE TOWED TO AN ACQUAINTANCE'S HOME WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED HER NO ASSISTANCE; THEY REFERRED HER TO NHTSA TO FILE A COMPLAINT. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V632000(STEERING); HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. *LN Consumer stated she no longer has the vehicle.*JB

WHILE DRIVING WARNING LIGHTS CAME ON SAYING THAT THERE WAS A STEERING PROBLEM. MANY OTHER LIGHTS CAME ON IN TURN AND I PULL OFF THE ROAD WITH IT BEING EXTREMELY DIFFICULT TO CONTROL THE VEHICLE. I HAD TO HAVE THE VEHICLE TOWED TO THE GARAGE AND WAS TOLD IT WOULD BE OVER $2,000 TO REPAIR. I HAVE DONE SOME CHECKING AND FOUND THAT THERE MAY BE A RECALL IN THE WORKS 15V250000 BECAUSE OF STEERING PROBLEMS WITH THIS VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT COULD LEAD TO MANY DEATHS. I THINK FORD SHOULD PAY TO HAVE THIS VEHICLE REPAIRED AND NOT THE OWNER.

I HAVE HAD THE ISSUE OF HARD SHIFTING FOR ABOUT A YEAR NOW. TODAY WAS VERY SCARY FOR ME AS I WAS MANEUVERING ACROSS TRAFFIC MY CAR DID NOT WANT TO MOVE.IT MADE A HIGH GEAR SOUND, AS IF IT WAS REVVING IN A HIGH GEAR.IT SEEMED AS IF THE CAR WAS NOT SHIFTED INTO THE CORRECT GEAR.AFTER ABOUT 2 MINUTES IT STARTED TO DRIVE NORMALLY. IT JUST SEEMED LIKE THE GEARS HAD SLIPPED. I WAS LUCKY THAT IT WASN'T A BUSY TIME OF DAY, AS I WOULD HAVE BEEN IN TROUBLE NOT BEING ABLE TO GO ABOVE 2 MILES AN HOUR.I WAS AT A FAST FOOD PLACE AND HAD THE CAR IN PARK GEAR.I THAN SHIFTED IT TO DRIVE AND MY CAR MOVED OUT INTO TRAFFIC NORMALLY FOR ABOUT 30 FEET AND THAN JUST SEEMED LIKE IT WENT OUT OF GEAR BECAUSE IT BARELY MOVED

MY STEERING WHEEL LOCKS UP AND SAYS 'STEERING LOSS STOP SAFETY'

ENGINE FAILURE DUE TO COOLANT LEAKING INTO ENGINE OIL AFTER RECALL PERFORMED, [RECALL # 17V209000] HAD THE CAR IN FOR MANY SERVICE PROBLEMS RELATED TO MISFIRE ON CYLINDER ONE. HAD INJECTORS CLEANED, REPLACED SPARK PLUGS, REPLACED THE COIL PACK, HAD THE COOLANT SYSTEM FLUSHED AND PRESSURIZED FOR LEAKS, ONLY 42000 MILES,

TRUNK OPENS UNEXPECTEDLY WHEN EITHER PARKED OR IN MOTION.

MY 2013 FORD FUSION IS HAVING ISSUES WITH THE PASSENGER DOOR. IT WAS GETTING HARDER TO CLOSE WITH OUT SLAMMING IT. WELL ONE DAY IT FLEW OPEN WHILE I WAS DRIVING ON A CITY STREET TURNING ALMOST CAUSING AN ACCIDENT. THE DOOR WOULDN'T STAY CLOSED WITHOUT ROPE FROM THEN ON. GOOD THING I DIDN'T HAVE MY 3 KIDS WITH ME AT THE TIME. THE FORCE BENT THE HINGES AS WELL AS DENTED THE DOOR. I TOOK IT TO A LOCAL FORD DEALERSHIP AND WAS TOLD MY CAR WAS ON THE RECALL LIST FOR FAULTY DOOR LATCHES AND TO BRING IT BACK IN 5 DAYS. THIS IS AFTER I TOLD THEM I HAVE TO DRIVE WITH A ROPE HOLDING THE DOOR CLOSED. I BRING MY CAR IN 5 DAYS LATER AND GET A RENTAL THAT FORD WOULDN'T COVER. WELL 2 DAYS LATER I GET A CALL SAYING THEY WILL NOT FIX THE RECALLED DOOR LATCH AND TO COME PICK UP MY CAR. I'VE BEEN DRIVING AROUND FOR OVER A MONTH NOW WITH MY DOOR ROPED SHUT BUT IT POPS OPEN STILL. I DON'T KNOW WHAT TO DO. I'M NOT FINANCIALLY STABLE ENOUGH TO PAY FOR THE COSTLY REPAIR. I'M AT SUCH A LOSS THAT FORD WILL NOT FIX THIS SAFETY ISSUE. THE DEALER SHIP EVEN CLEARED THE RECALL ON LINE AND IT NOW SAYS ALL LATCHES ARE FIXED PLEASE? HOW CAN THIS HAPPEN? PLEASE HELP!

LOOSING COOLANT, WHITE SMOKE FROM EXHAUST, ENGINE OVERHEATING MESSAGE

LEAVING GAS STATION. CAR JUST STOPS DRIVING WHILE IN THE DRIVING GEAR. SO I PULLED OVER SLOWLY TO THE SIDE OF THE ROAD AND I HAD A WARNING TO 'SEE MANUAL' 'HILL ASSISTANT NOT AVAILABLE' 'STOP SAFELY NOW' AND IT WAS SHOWING TRACTION CONTROL ON. IT WILL NOT DRIVE. AND RUNS WEIRD NOW.

PURCHASED A 2013 FORD FUSION IN 2020 AND KEPT THE CAR FOR ABOUT 4 MONTHS. DURING THE 4TH MONTH OF OWNING THE CAR I NOTICED THAT I WOULD FILL UP THE COOLANT RESERVOIR AND A COUPLE DAYS LATER I WOULD HAVE TO FILL IT UP AGAIN. I CHECKED UNDER THE CAR FOR LEAKS AND THERE WEREN'T ANY LEAKS THAT I COULD FIND. I CHECKED FORUMS FOR ANY OTHER PEOPLE HAVING THE SAME PROBLEM AND I FOUND OUT THAT THERE IS AN INTERNAL ENGINE COOLANT LEAK FOR FORD FUSIONS WITH THE 1.6L ECOBOOST MODELS. THAT'S THE EXACT MODEL I HAVE. I CALLED FORD GAVE THEM MY VIN NUMBER AND THEY TOLD ME THERE WEREN'T ANY RECALLS FOR MY VEHICLE AT THE TIME. SO I HAD A MECHANIC CHECK OUT MY COOLANT LINES AND THEY TOLD ME THAT THERE WAS A HUGE LEAK IN MY COOLANT SYSTEM, ALTHOUGH THEY COULDN'T TELL ME WHERE. I HAD THE VEHICLE PRESSURE TESTED AND THE LEAK WAS INTERNAL. DROVE THE CAR BACK HOME THAT DAY AND ONCE I REACHED MY HOUSE SMOKE STARTED TO COME INSIDE THE CABIN. I IMMEDIATELY PARKED THE VEHICLE AND POPPED THE HOOD AND NOTICED THERE WAS A FIRE UNDER MY HOOD. CALLED THE FIRE DEPARTMENT THEY ARRIVED AFTER ABOUT 3 MINUTES AND BY THAT TIME THE VEHICLE WAS DONE FOR. I COULD'VE LOST MY LIFE THAT DAY. I'M HAPPY THAT I DIDN'T. FORD PREVIOUSLY RECALLED CERTAIN 2013 AND 2014 FORD VEHICLES EQUIPPED WITH THE 1.6L ENGINE FOR A SIMILAR ISSUE UNDER RECALL CAMPAIGNS 12V551 AND 17V209. UNFORTUNATELY I'M NOW OUT OF $12,000 AND I NO LONGER HAVE A VEHICLE BECAUSE OF THIS MECHANICAL FAILURE.

MY FORD FUSION 2013 HAS BEEN RUNNING SMOOTHLY UNTIL I PARKED TODAY OUTSIDE USPS TO MAIL A PACKAGE BUT WHILE TRYING TO BACK UP LATER , MY STEERING WOULDN'T MOVE . ENGINE LIGHT WAS ON WITH STEERING ASSIST FAULT NOTE .

WHEN I TURNED ON THE VEHICLE THE DASHBOARD SYSTEM REPORTED 'POWER STEERING ASSIST FAULT'. I ATTEMPTED TO LEAVE THE DRIVEWAY HOWEVER THE STEERING WHEEL DID NOT WORK AND AS A RESULT ALMOST CRASHED INTO A NEIGHBORS VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE STEERING WHEEL CEASED AND FAILED TO OPERATE WITHOUT WARNING. NO VISIBLE LEAKS SHOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

I NOTICED WHEN THE CAR WAS ON THE ENGINE MADE A CLUNKING SOUND AT STARTUP, THIS WAS NOT VERY UNUSUAL AS THE HYBRID HAS MADE DIFFERENT NOISES AT STARTUP, AND DEALERSHIPS HAVE ASSUMED THIS WAS "NORMAL". AFTER A COUPLE OF WEEKS, A LOUD NOISE BEGAN, SOUNDING AS IF I WAS DRAGGING SOMETHING WHEN THE VEHICLE WAS BEING DRIVEN. WE TOOK THE CAR TO THE DEALERSHIP WHERE ANY AND ALL REPAIRS/RECALLS HAVE BEEN PERFORMED AFTER A COUPLE OF DAYS THE SERVICE ADVISOR SAID THEY FELT THAT IT WAS THE BEARINGS INSIDE THE TRANSMISSION AND IT WOULD BE BETTER TO GET RID OF THE CAR THAN REPAIR IT. THIS IS A WELL-DOCUMENTED KNOWN ISSUE THAT FORD IS AWARE OF. IN APRIL OF 2020, THE ELECTRICAL/ A/C WAS NOT WORKING CORRECTLY AND THE FACEPLATE WAS REPLACED COSTING $780. THIS VEHICLE HAS HAD 7 KNOWN RECALLS, 3 OF WHICH HAD TO DO WITH TRANSMISSION/POWERTRAIN, THREE OUT OF THE 4 DOORS HAD FAILED DATES WERE AUG 2014, FEB 2015 & APRIL 2015 THE DEALERSHIP REFUSED TO FIX THE 4TH DOOR STATING IT WAS NOT A RECALL (I WOULD LIKE TO NOTE WHEN ONE OF THE DOORS LATCHED FAILED MY SON WAS IN THE PASSENGER SEAT AND FELL HALFWAY OUT OF THE VEHICLE, WHILE THE VEHICLE WAS TURNING-HIS SEAT BELT SAVED HIM) IN JUNE OF 2015 NHTSA SENT A RECALL, 4 DOOR LATCH ISSUES WERE REPLACED IN MAY 2016. THE TRANSMISSION ISSUE IS ANOTHER EXAMPLE OF KNOWN PROBLEMS THAT SHOULD BE REPAIRED BY FORD MOTOR COMPANY.

WHEN TRANSMISSION IS HOT IT STOPS SHIFTING OR IT DONT GO IN GEAR

BATTERY DRAIN EVERYDAY RESULTING IN A NEED TO JUMP START EVERY TIME WE NEED TO USE THE CAR. WE HAD THE APIM REPLACED IN JULY 2020 AFTER FORD DIAGNOSED THIS AS THE PROBLEM. NOW AFTER FOUR MONTHS AND $1500.00 WE ARE HAVING THE SAME EXACT ISSUE AND FORD IS SAYING THE BACKUP CAMERA IS THE CAUSE FOR THE POWER DRAIN, AND THEY ARE TELLING US IT WILL BE ANOTHER $1300.00 TO FIX THIS ISSUE. THIS DEALER AUTONATION FORD VALENCIA, CA. HAS HAD THE CAR THERE FOR 5 WEEKS NOW AND BACK IN JULY 2020 THEY HAD THE CAR FOR 4 WEEKS!!!!! WE BELIEVE THEY DID NOT FIX THE ISSUE THAT CAUSED THE BATTERY DRAIN AND NOW WANT TO CHARGE US AGAIN TO FIX THE MISTAKE.

THE POWER STEERING RACK HAD AN INTERNAL FAILURE WHILE THE VEHICLE WAS STATIONARY AND PARKED. WENT FROM WORKING JUST FINE TO COMPLETELY SHUTTING OFF WHILE PARKED IN MY DRIVEWAY.

AS SOON AS I STARTED IT THE POWER STEERING ASSIST FAULT LIGHT CAME ON. THEN THE COOLANT OVERHEATING WARNING CAME ON AND DE RATED THE VEHICLE. THEN I SHUT IT OFF. WAS IN MY DRIVEWAY

I GOT INTO A WRECK ABOUT TWO MONTHS AGO AND MY AIR BAGS DIDNT DEPLOY I WASNT GOING TO DO ANYTHING ABOUT IT TILL I SEEN THERE WAS A RECALL ON MY CAR FOR AIRBAGS AND I DECIDED I NEEDED TO FILE A COMPLAINT AS YOU CAN SEE FROM THE PICTURE MY WRECK WAS PRETTY BAD AND THE AIR BAGS NEVER WENT OFF. I GOT RAN OFF THE ROAD AND HIT A ICE PATCH AND SPUN OUT I TO THE MOUNTAIN HEAD ON AND THE BAGS NEVER DEPLOYED

WHEN ACCELERATING AFTER BEING STOPPED AT AN INTERSECTION OR STOP SIGN CAR HITS ABOUT 20 25 RPM'S ACCELERATION STOPS HAVE TO EASE BACK ON THE GAS SLOWLY AND NEVER SHIFTS IN TO NEXT GEAR. I HAD TO DRIVE HOME SLOWLY ABOUT 20 MPH. HAPPENS AFTER EVER STOP AND GO

WHILE DRIVING, COOLANT WARNING LIGHT CAME ON AND ABOUT 5 MIN LATER CAR DIED. I OPENED HOOD AND THERE WAS STILL COOLANT IN CAR. TOOK TO DEALER. QUOTED $10,000 FOR NEW ENGINE. I WAS NEVER NOTIFIED OF A RECALL RE COOLANT LEAKING INTO ENGINE AND IN SUBSEQUENT VISITS DEALER NEVER ADDRESSED THE RECALL AND NEVER FIXED PROBLEM.

WHILE DRIVING IN A LIGHT SNOW STORM THE WINDSHIELD WIPERS STOPPED WORKING. I TRIED TO PUSH DOWN ON THE STALK TO GET THEM TO WORK ONCE AND THEN TRIED TO PUSH IT UP TO GET TO A SET SPEED AND NOTHING WORKED. ABOUT 3-5 MINUTES LATER THEY CAME ON, WIPED 3 TIMES AND THEN STOPPED AGAIN. THIS HAPPENED 3 TIMES ON MY 30 MINUTE DRIVE. THIS INTERMITTENT ISSUE COULD BE VERY DANGEROUS IF THE STORM WAS WORSE. I WAS DRIVING 45 MPH.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED HE HAD TO TIE THE DOOR CLOSED WITH A ROPE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CORWIN FORD RENO (3601 KIETZKE LN, RENO, NV 89502, (775) 329-8800) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR PASSENGER'S SIDE DOOR LATCH TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,649.*DT

ON NOVEMBER 29TH 2020 I WAS DRIVING ON THE 40 FREEWAY WESTBOUND PASSING NEWBERRY SPRINGS I WAS GOING 70 MILES PER HOUR WHEN I LOOKED AT MY REARVIEW MIRROR AND NOTICED SMOKE SO I WAS PULLING OVER I HEARD A NOISE POP AND MY IDLE WENT PAST 8 BEFORE IT WENT INTO GEAR I OPENED THE HOOD AND THERE WAS TRANSMISSION FLUID EVERYWHERE THINKING THAT MAYBE A HOSE BROKE COME TO FIND OUT I HAD NO REVERSE AND NO GEARS I TOOK IT TO A TRANSMISSION SHOP WHICH COST ME A FORTUNE TO TOW MY CAR ON THE OTHER SIDE OF 15 FREEWAY SOUTHBOUND FORD INSTALLED THE PLASTIC PART INSIDE THE TRANSMISSION WHICH MELTED WITH THE HEAT OF THE ENGINE AND I HAD TO REPLACE TRANSMISSION AND REPLACING THE PLASTIC PART WITH A METAL PIECE SO THAT WILL NOT HAPPEN AGAIN I ALMOST LOST CONTROL OF MY CAR DUE TO THE POPPING SOUND AND NO CONTROL OF MY CAR I NEED TO KNOW IF I COMPLAIN TO FORD MOTOR COMPANY TO GET REIMBURSED FOR THE THIS FAULTY PART INSIDE MY TRANSMISSION I LOST WAGES AND COMPENSATION STRESS WITHOUT A VEHICLE FOR A MONTH THANK YOU I WOULD LIKE TO GET A CORRESPONDENCE AS SOON AS POSSIBLE