2013 Ford Fusion complaints

AUGUST 10, 2015 THE LATCH ON MY REAR PASSENGER SIDE DOOR RELEASED WHILE DRIVING AND WOULD NOT RE-LATCH. THIS WAS THE DOOR MY DAUGHTER'S CAR-SEAT WAS LOCATED (SHE WAS NOT IN THE CAR THE TIME). I ONLY OWNED MY VEHICLE FOR A FEW WEEKS PRIOR TO THIS HAPPENING. I WAS SOLD THIS FUSION WITH OPEN RECALLS BUT WAS NOT INFORMED OF THIS. I CALLED BOTH THE DEALERSHIP AND FORD- NONE OF WHICH WHERE HELPFUL. I WAS TOLD BY ONE DEALER MY CAR WAS FIXED AND IT WASN'T BE ANOTHER. I STILL DO NOT KNOW FOR SURE AND HAVE NO TRUST IN MY LOCAL DEALERS AT THIS POINT. I HAVE ASKED NUMEROUS TIMES TO TRADE MY CAR IN BUT THEY ARE ONLY WILLING TO GIVE ME A FRACTION OF WHAT I PAID, LEAVING ME UPSIDE DOWN AND UNABLE TO AFFORD ANOTHER CAR.

PURCHASED VEHICLE NEW IN FEB 2013. HAS SHUT DOWN 4 TIMES WHILE IN MOTION. 3 WERE IN TOWN AT SLOW SPEEDS FIRST TIME WAS AROUND SUMMERTIME THE FIRST OR SECOND YEAR, BUT THE LAST WAS 12/24/2015 ON THE INTERSTATE RUNNING A STEADY 75 MPH IN THE INSIDE LANE IN VERY HEAVY TRAFFIC. ONLY BY THE GRACE OF GOD WAS I ABLE TO MANEUVER IT TO THE SHOULDER WITHOUT GETTING RUN OVER! EACH TIME THE DASH GOES BLACK AND ENGINE (AND POWER STEERING/BRAKES) SHUTS OF. THERE WERE NO WARNING LIGHTS BEFORE OR AFTER THE SHUT DOWN. ONLY THING STILL WORKING WAS THE RADIO. (IT NORMALLY PLAYS UNTIL YOU OPEN THE DOOR ANYWAY) EACH TIME IT STARTED RIGHT UP AFTER STOPPING. HAS BEEN IN FOR REPAIR 3 TIMES. NO FAULT CODES PRESENT AND SERVICE TECH "COULD NOT REPLICATE THE PROBLEM", SO NOTHING HAS BEEN DONE, OTHER THAN THE NUMEROUS RECALLS THAT HAVE BEEN ISSUED. I NO LONGER FEEL SAFE IN THIS CAR!!! I HAVE CONTACTED FORD CUSTOMER SATISFACTION CENTER AND REGISTERED A COMPLAINT WITH THEM.THEIR RESPONSE WAS TO TAKE IT TO ANOTHER FORD DEALER FOR A SECOND OPINION. THAT IS VERY INCONVENIENT DUE TO THE NEXT DEALER BEING 2 HOURS AWAY AND THEY WOULD NEED TO KEEP THE CAR FOR A DAY OR TWO TO TRY TO "REPLICATE THE PROBLEM". IT IS VERY SPORADIC. IT COULD BE SIX MONTHS BEFORE IT DOES IT AGAIN. A VERY DISSATISFIED CUSTOMER!!!

I WAS STOPPED AT A RED LIGHT ON A CITY STREET AND WAS HIT IN THE REAR BY A CAR GOING VERY FAST. I HIT A CAR IN FRONT OF ME AND MY AIR BAG DEPLOYED. A FEW SECONDS LATER MY AIR BAG BURST INTO FLAMES. I USED MY WATER BOTTLE TO PUT OUT THE FIRE. I WAS DAZED AND HURT AND IF I WAS UNCONSCIOUS RESULTS WOULD HAVE BEEN EXTREME.

WHILE REVERSING THE 2013 FUSION OUT OF THE DRIVEWAY, THERE WAS A WARNING DISPLAY ON THE SCREEN "STEERING WHEEL FAULT, SERVICE REQUIRED". I HAVE NEVER SEEN THAT WARNING BEFORE IN THE THREE YEARS OF OWNING THE CAR. I PROCEEDED TO BACK OUT OF THE DRIVEWAY BUT WHEN I STARTED TO TURN THE STEERING WHEEL TO EXIT, I COULD NOT DO IT AS THE STEERING WAS VERY STIFF. I TRIED TO PULL IT BUT IT WOULDN'T MOVE. THE CAR WAS STILL ON AT THIS POINT AND THE ONLY THING I COULD DO WAS TO EITHER REVERSE THE CAR OR PUT INTO D AND DRIVE IT FORWARD TO PARK IT AGAIN, WHICH IS WHAT I DID. THAT WAS CERTAINLY A SCARY EXPERIENCE - NOT HAVING CONTROL OF THE STEERING - BUT FORTUNATELY IT HAPPENED WHEN THE CAR WAS NOT IN MOTION AND NOT ON PUBLIC ROADS. WHAT CONCERNS ME IS WHAT IF SOMETHING WERE TO HAPPEN WHILE DRIVING AROUND THE CITY OR, WORSE YET, THE FREEWAY. I HOPE THIS IS ADDRESSED AND A RECALL IS ISSUED SO WHATEVER THE PROBLEM IS FIXED.

IN THE TRUNK OF THE CAR, THE SHEET METAL THAT IS ON THE TOP OF THE TRUNK, IT HAS VERY SHARP EDGES.. WHILE LOADING TRUNK, MY HAND/FINGER WAS CUT ON THE SHARP EDGE. CONTACT LOCAL FORD DEALER, THE BODY SHOP THERE AGREED THAT IT WAS SHARP AND IT WAS PROBABLY A MANUFACTURER ISSUE, BUT THEY SAID THAT FORD WOULD HAVE TO MAKE A PIECE OF PLASTIC TO PUT IN THE RAZOR SHARP HOLES. I DID SEND IN A COMPLAINT TO FORD CUSTOMER SERVICE, BUT HAVE HEARD NOTHING FROM THEM.

I HAVE BEEN HAVING ISSUES WITH THE CAR DYING WHILE ACCELERATING FROM STOPS. TOOK TO LOCAL FORD DEALER, NOTHING WRONG. TOOK TO LOCAL MECHANIC AFTER IT DIED ON ME AND THEY SAID SOFTWARE PROGRAMMING FOR THROTTLE BODY. THE VEHICLE HAS DIED APPROXIMATELY 6 TIMES WHILE AT STOP SIGNS AND STOP LIGHTS, WHEN YOU GO TO TAKE OFF, IT ACTS LIKE IT ISN'T GETTING GAS. I HAVE CALLED THE LOCAL FORD DEALER AND FORD CUSTOMER SERVICE, BUT SAY THERE IS NO PROGRAM UPDATES FOR THROTTLE BOTTLE. KEVIN AT FORD CUSTOMER SERVICE WENT ON TO TELL ME THAT WHAT I FOUND ONLINE WITH THROTTLE BODY ISSUES WAS NOT TRUE, UNLESS I FOUND IT ON FORD.COM. THIS ALL STARTED ON FRIDAY, DECEMBER 18TH.

I TOOK MY 2013 FORD FUSION (THEN STILL UNDER WARRANTY) TO THE DEALER IN SEPTEMBER 2014 BECAUSE MY WIPERS WERE SOMETIMES BOUNCING/ VIBRATING (AT TIMES VIOLENTLY) WHEN THE VEHICLE WAS RUNNING, AND WOULD HESITATE INTERMITTENTLY AS THEY MOVED ACROSS THE WINDSHIELD. THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM AND DISMISSED IT. THEY CLAIMED THEY DIDN'T KNOW WHAT IT WAS. I VIDEOTAPED THE PROBLEM SHORTLY AFTER I PICKED-UP THE CAR AND SHARED THE YOUTUBE LINK WITH THE DEALER. VIDEO LINK: HTTPS://YOUTU.BE/EJR8DM_FZ2C I LIVED WITH IT UNTIL A YEAR LATER (NOVEMBER, 2015) WHEN THE WIPERS CEASED WORKING IN HEAVY RAIN AT SPEED ON THE HIGHWAY. I LOST VISIBILITY IMMEDIATELY. I WAS BARELY ABLE TO GET OFF THE ROAD. WHEN THE RAIN SLOWED, I MADE MY WAY TO THE DEALER AGAIN AND REMINDED THEM OF THE PROBLEM A YEAR EARLIER. THEY DIAGNOSED A WIPER MOTOR FAILURE AND--IN SPITE OF MY EARLIER VISIT UNDER WARRANTY WITH THE WIPER PROBLEM--DECLINED TO FIX IT UNLESS I PAID FOR THE REPAIR AS THE CAR WAS NOW NO LONGER UNDER WARRANTY. I COULD NOT DRIVE THE CAR WITHOUT THE REPAIR, THUS I WAS AT THE MERCY OF THE DEALER FOR A $533 BILL, WHICH I PAID. I BELIEVE THE FAILURE OF THE WIPERS ON THE HIGHWAY WAS A VERY SERIOUS SAFETY CONCERN THAT COULD HAVE BEEN PREVENTED HAD THE DEALER SERVICED THE VEHICLE WHEN I BROUGHT THE PROBLEM TO THEIR ATTENTION IN 2014. I WAS FORTUNATE THAT FAILURE DID NOT CAUSE AN ACCIDENT. I CAN ONLY ASSUME THE DEALER FAILED TO MAKE THE REPAIR UNDER WARRANTY BECAUSE OF THE COST. THE FAILURE O

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY AND LUNGED FORWARD WITHOUT WARNING. THE CONTACT MENTIONED THAT THE TRANSMISSION WOULD SLIP OUT OF GEAR SPORADICALLY AND, ON A SEPARATE OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000. UPDATED 04/06/16*LJ UPDATED 04/14/16.*JB

I ONLY SEEM TO BE ABLE TO FILL THE 16.5 GALLON TANK WITH 13.5 GALLON'S OF FUEL.

I HAVE NOTED THE ELECTRONIC THROTTLE BODY (ETB) MALFUNCTION AFFECTING FORD FUSION 2009-2013 MODELS WITH 2.5/3.0L ENGINES AND THE RELATED NHTSA INVESTIGATION PE 13-003, ALONG WITH FORD'S CUSTOMER SATISFACTION PROGRAM 13N03. I HAVE ALSO NOTED THE POWER LOSS ISSUE DESCRIBED IN ANOTHER 2013 FORD FUSION OWNER'S EXPERIENCE (NHTSA COMPLAINT ID #10810590. BOTH SEEM TO BE RELATED TO THE PROBLEM I AM NOW HAVING WITH MY 2013 FORD FUSION SE, WHICH IS THE ECOBOOST MODEL WITH THE 1.6L TURBO CHARGED ENGINE. AFTER GETTING AN OBD WARNING ALONG WITH ROUGH ENGINE OPERATION AND LOWER-THAN-EXPECTED FUEL EFFICIENCY, THE DEALERSHIP REPLACED THE CANISTER PURGE VALVE AND NOTED THAT THE OIL MINDER WOULD NOT RESET. THAT REPAIR WAS PERFORMED UNDER WARRANTY DURING THANKSGIVING WEEKEND 2015. SOON AFTER, ON DECEMBER 6TH, THE CAR EXPERIENCED POWER LOSS ON TWO OCCASIONS UPON LEAVING PARKING LOTS; IN OTHER WORDS, THE FAILURE OCCURRED AT LOW SPEED WITHIN A MINUTE OF DRIVING AWAY FROM THE PARKING SPACE. THE ENGINE SPUTTERED (RAN ROUGHLY) THEN LOST POWER, WITH NO WARNING LIGHTS APPEARING ON THE INSTRUMENT PANEL. THE SAME PROBLEM OCCURRED AGAIN A FEW DAYS BEFORE CHRISTMAS, WITH THAT OCCURRENCE ALSO TAKING PLACE UPON LEAVING A PARKING LOT. FURTHERMORE, IT HAPPENED AGAIN ON DEC. 29TH AND ON JANUARY 2, 2016, WITH THE LATTER TIME OCCURRING IMMEDIATELY TURNING ONTO NOLENSVILLE ROAD FROM A PARKING LOT. WITH ALL OF THOSE INSTANCES HAPPENING IN NASHVILLE, TN, COLD WEATHER WAS NOT A FACTOR. ENGINE TEMPERATURE WAS NOT AT A

WHILE DRIVING THE CAR IN A COMMERCIAL ARE THE WHEEL STOPPED STEERING. I COULD NOT MOVE THE WHEEL LEFT OR RIGHT AND GOT STUCK IN AN INTERSECTION. A POLICE OFFICER CAME AND SAT WITH ME WHILE WE WAITED FOR A TOW TRUCK. THE CAR WAS TOWED TO THE FORD DEALERSHIP AND WAS LOOKED AT WHEN THEY OPENED AFTER THE WEEKEND. THEY PUT IN A REQUEST TO FORD TO ALLOW THE PIECE TO BE REPLACED UNDER CURRENT RECALLS RELATED TO THE STEERING.APPARENTLY THE RACK AND PINION CAN JUST BREAK AFTER TWO YEARS OF DRIVING. SINCE THE BUMPER TO BUMPER COVERAGE WAS UP THEY SAID IT WOULD HAVE TO BE PAID FOR BY THE CUSTOMER. A CAR SHOULD NOT BE ALLOWED TO FALL APART AFTER 59,000 MILES IF IT IS KEPT IN VERY GOOD CONDITION. IF I HAD BEEN INJURED OR SOMEONE ELSE HAS BEEN, THIS WOULD BE A VERY DIFFERENT CONVERSATION. THE PIECES THEY NEED TO REPLACE AND INCLUDING THE LABOR ROUND UP TO $2,000. *JS

I PARKED MY 2013 FORD FUSION WITH 52,000 MILES ON IT FOR 3 DAYS IN MY DRIVEWAY AND WHEN I STARTED IT A MESSAGE SAYING POWER STEERING ASSIST FAULT CAME ON AND THERE ISN'T ANY POWER STEERING. I CONTACTED FORD AND THEY SAID THEY WILL LOOK AT IT BUT I HAD TO PAY FOR THE TECH'S TIME, I THEN LOOKED ON THE WEB AND IT SAID THERE WAS A RECALL ON THIS FOR OVER 445K FORD CARS, BUT MY VIN WAS NOT PART OF IT BECAUSE OF WHERE THE CAR WAS MADE. SO I AM CONFUSED, 1 PART OF THE CAR IS RECALLED IF IT WAS PUT IN ONE PLANT, BUT THE SAME PART PUT IN ANOTHER PLANT ISN'T. THEY WERE ALL MADE IN ONE PLANT, SO WHY DOES IT MATTER WHERE IT WAS INSTALLED. THE PART IS DEFECTED, IF I WAS DRIVING DOWN THE ROAD AND THIS HAPPENED, AND HAD AN ACCIDENT, WOULD IT BE MY FAULT BECAUSE THE CAR WAS MADE IN A SAFE FACTORY WHERE THE PART IS NOT BEING RECALLED? SAME PART, SAME PROBLEM, WHY ISN'T THIS BEING RECALLED WITH THE OTHERS.

I WAS DRIVING WITH MY KIDS AND OUT OF NOWHERE, I RECEIVED A "POWER STEERING ASSIST FAULT" MESSAGE DISPLAY ACROSS THE DECK AND I COULDN'T STEER. IT TOOK IMMENSE EFFORT TO TURN; AND FORTUNATELY FOR US, IT OCCURRED REALLY CLOSE TO OUR HOUSE BUT ON A MAJOR CITY STREET ON THE WAY HOME. I READ ONLINE THAT THERE ARE TONS OF INCIDENTS WITH THEIR FORD VEHICLE. I READ AN ARTICLE ONLINE THAT FORD RECALLED OVER 450K VEHICLES FOR THIS ISSUE BUT WHEN I LOOKED UP MY VIN ON SAFERCAR.GOV AND THE FORD WEBSITE; THERE ISN'T A RECALL ISSUED FOR IT. THERE SEEM TO BE DRIVERS OUT THERE WHO WERE BOTH MORE OR LESS FORTUNATE THAN I WAS. I WANTED TO FILE A FORMAL COMPLAINT TO SEE IF I CAN GET THIS ISSUE INVESTIGATED.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE DRIVERS AND THE PASSENGERS SIDE DOORS HAD TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE THE DOOR LATCHED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS , SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 01/25/16 *BF *TR

WHILE TRAVELING LONG DISTANCE ON A HIGHWAY WITH 29,000 MILES ON THE CAR I GOT A NOTICE TO SERVICE THE POWER STEERING SYSTEM NOW. UPON TURNING OFF THE VEHICLE AND BACK ON THE POWER STEERING NO LONGER WORKS. THE VEHICLE IS EXCEPTIONALLY HARD TO TURN AND NEAR IMPOSSIBLE TO DRIVE IN AND AROUND NORMAL STORES WITHOUT THE ASSIST. MY WIFE CANNOT STEER THE VEHICLE AT ALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTUERER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. AFTER DRIVING A LITTLE FURTHER, ALL THE LIGHTS ILLUMINATED AGAIN; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

RETURNED HOME FROM AN HOUR TRIP AND PULLED INTO MY DRIVEWAY. TURNED OFF THE CAR, WENT INSIDE, CAME OUT 30 MINS LATER, ATTEMPTED TO START THE CAR AND DEAD SILENCE. RADIO AND ALL OTHER ELECTRICAL COMPONENTS WERE STILL WORKING. CHECKED THE ODB WITH AN ODB READER AND NO CODES. CALLED AAA WHO CAME OUT AND TESTED THE BATTERY AND FOUND IT FULLY CHARGED AND WORKING. THEY THEN CHECKED SEVERAL FUSES AND ALL WORKED FINE. AS A LAST RESORT, HE COMPLETELY PULLED AND DISINFECTED THE BATTERY, WAITED 2-3 MINUTES RECONNECTED IT, WAITED ANOTHER 2-3 MINUTES AND THEN THE CAR STARTED. HE FELT IT HAD SOMETHING TO DO WITH THE UNIT-THEFT SHUTTING DOWN THE CAR PREVENTING THE KEY TO TURN. CALLED FORD AND THEY NEVER HEARD OF IT. WENT ONLINE AND FOUND A NUMBER OF ISSUES RELATING TO FORD VEHICLES, NEWER, AS IN 2010 AND NEWER THAT ENCOUNTER THIS ISSUE AND/OR A GROUND ISSUE DUE TO PAINTING ON THE GROUND AREA. CONCERN IS, THIS TIME IT SHUT DOWN IN MY DRIVEWAY, WHAT WOULD HAPPEN IF IT SHUTDOWN WHILE BEING DRIVEN?

SUDDEN POWER LOSS, MY WIFE WAS DRIVING HER 2013 FUSION CHANGING FREEWAYS AND THE CAR LOST POWER, SLOWED TO A CRAWL, NO ACCELERATION. VERY DANGEROUS. HAD IT TOWED TO THE DEALER. THEY SAID THEY COULDN'T FIND A PROBLEM, MY WIFE TOLD THEM THEY BETTER FIND THE PROBLEM, SHE WAS SCARED TO DRIVE IT. THEY KEPT IT A LITTLE LONGER SAID THEY CHANGED OUT SOME MODULE BUT INSISTED NOTHING WAS SHOWING BAD. SO SHE PICKED IT UP AND ABOUT A WEEK LATER SHE WAS GOING DOWN THE FREEWAY AND HER WAZE APP TOLD HER TO GET OFF THE FREEWAY THERE WAS AN ACCIDENT UP AHEAD, SO AS SHE IS GETTING OFF THE CAR DID THE SAME THING, SUDDEN POWER LOSS. THIS TIME SHE WAS OFF CRENSHAW IN LA, NOT A GOOD PART OF CALI. SHE WAS MORE FRIGHTENED THAT TIME. WE HAD IT TOWED TO A DIFFERENT FORD DEALER. SAME THING THEY SAID THEY DROVE THE CAR 312 MILES AND NO ISSUE. I TOLD THEM I AM NOT PICKING UP THE CAR. I CALLED FORD THEY OPENED A CASE WHICH REALLY MEANS NOTHING. NO ONE THIS WHOLE TIME HAS MENTIONED THE THOUSANDS OF OWNERSR HAVING THE SAME ISSUE. SO NOW I HAVE LEFT THE SERVICE MGR A MSG THAT I FOUND OUT ABOUT THE ETB AND I WANT IT REPLACED. WE WILL SEE IF THEY COVER IT. SUPPOSEDLY THERE IS A FIX ORDER AND THE WARRANTY IS 10 YEARS AND 130K ON THE THROTTLE BODY. WE SHALL SEE. THIS PROBLEM WILL KILL SOMEONE IT'S JUST A MATTER OF TIME. IMAGINE MAKING A LEFT TURN AND A SEMI IS COMING, AND YOUR CAR DIES.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT INDICATED THAT A CRASH HAD NOT OCCURRED AND THE CAUSE OF THE DEPLOYMENT WAS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

THE MECHANISM THAT CANCELS THE TURN SIGNAL AFTER COMPLETING THE TURN IS MALFUNCTIONING. INTERMITTENTLY THE TURN SIGNAL WILL CANCEL PREMATURELY, POTENTIALLY CAUSING THE DRIVER TO TURN INTO THE PATH OF AN ONCOMING VEHICLE WHICH THINKS THE DRIVER IS NOT TUNING, BECAUSE THE TURN SIGNAL IS NOT FLASHING. THE CONDITION SOMETIMES APPEARS AFTER APPLYING ONLY VERY SLIGHT INPUT TO THE STEERING WHEEL, OR APPLYING NO INPUT AT ALL, WHILE STOPPED AT A TRAFFIC SIGNAL FOR INSTANCE.

FORD ELECTRONIC THROTTLE BODY PROBLEMS...WHILE I WAS DRIVE BACK FROM PHILADELPHIA ON SATURDAY NIGHT, MY CAR BEGAN TO HAVE MECHANICAL PROBLEMS. WHILE GOING UP A HILL ON I95 AFTER CROSSING THE LONG BRIDGE, I EXPERIENCED DRASTICALLY REDUCE SPEED. EVEN WHEN PRESSING ON THE GAS, NOTHING HAPPEN. THERE WAS NO WARNING LIGHTS SO I IMMEDIATELY PUT ON MY HAZARD LIGHT BUT THE CARS WERE COMING UP ON ME FAST AND SWERVING TO AVOID HITTING ME. WITH MY FOOT ON THE GAS PEDAL TO THE FLOOR, I WAS ONLY ABLE TO MAINTAIN A SPEED OF 40 MPH. I WAS ABLE TO MAKE IT UP THE HILL AND BY STAYING IN THE SLOW LANE. ONCE I GOT TO A STOPPING PLACE, I PULLED OVER AND SHUT THE VEHICLE OFF. I WAIT A LITTLE WHILE THEN TURNED THE VEHICLE BACK ON. IT STUDDAR BUT STARTED AND THEN THE CHECK ENGINE LIGHT CAME ON. I USE THE CARS INTERNAL ENGINE CHECK WHICH SHOWED NOT PROBLEMS SO I CONTINUE UNTIL I MADE IT BACK TO MY HOME. THE NEXT DAY THE ENGINE LIGHT WAS ON AND IT WOULD NOT START. I TOOK IT TO THE FORD DEALERSHIP WHO DIAGNOSTICS SAID IT WAS THE ELECTRONIC THROTTLE BODY. I RESEARCHED AND FOUND THIS IS A DEFECTIVE PART IN MY MODEL YEAR. THERE IS A CUSTOMER SATISFACTION PROGRAM TO ADDRESS THIS ISSUE BUT FORD IS SAYING MY CAR IS INELIGIBLE. THE PROGRAM ADDRESS CAR FROM 2009 TO 2013. REF: WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-THROTTLE-BODY/

THE 2013 FORD FUSION SE WITH THE 1.6 AND 2.0 ECOBOOST ENGINES IS SUPPOSED TO HAVE A 16.5 GALLON FUEL TANK CAPACITY YET I'M ONLY ABLE TO GET 13.13 GALLONS INTO THE TANK AFTER DRIVING 10 MILE PASSED THE "DISTANCE TO EMPTY" WHICH DISPLAYED 0 ON THE DASH PLEASE HAVE PATIENCE TO CHECK THIS WEBSITE OUT: HTTP://WWW.FORDFUSIONFORUM.COM/TOPIC/8957-2013-FUSION-FUEL-TANK-FILLING-ISSUES/ MULTIPLE OWNERS ARE COMPLAINING

THE DRIVERS DOOR FLEW OPEN WHILE I WAS DRIVING. THE DOOR WOULD NOT LATCH AFTER IT OPENED ON ITS OWN. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME ON THIS VEHICLE, YET MY CAR IS NOT INCLUDED IN THE RECALL FOR THIS PROBLEM NHTSA CAMPAIGN NUMBER: 15V246000. THE REASON FOR THIS IS THE RECALL IS FOR VEHICLES MADE UP UNTIL 5-31-13, AND MY DOOR STICKER READS 6-13. MY VEHICLE IS OBVIOUSLY STILL AFFECTED BY THE ISSUE AND IN FACT MY ORIGINAL WINDOW STICKER IS DATED 5-29-13 AND SHOULD BE INCLUDED IN THE RECALL. I DO NOT FEEL THE VEHICLE IS RELIABLE OR SAFE TO DRIVE....UPDATED 03-10-16 *BF UPDATED 04/25/18 *JB *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER SIDE DOOR LATCH FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT EXITED THE VEHICLE WITH NO SECURITY OTHER THAN THE SEAT BELT. THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR DIAGNOSIS AND REPAIR. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS ALSO UNABLE TO DETERMINE WHEN THE PART WOULD BE SENT TO THE DEALERS FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT.

(TAKATA RECALL) I HEREBY STATE THAT I WAS IN A MOTOR VEHICLE ACCIDENT WITH THIS VEHICLE WITH NO FAULT OF MY OWN. AT THE TIME OF THE ACCIDENT 03/15/2014 THIS VEHICLE SHOULD HAVE BEEN TOTALED OUT BUT WAS NOT DONE SO.THE AIRBAGS DID NOT DEPLOY WITH THE WAY AND THE IMPACT THAT I WAS HIT BY OTHER PARTY. I THAN TOOK THIS VEHICLE NUMEROUS OF TIMES TO HASTING FORD IN GREENVILLE NC WHERE THEY WAS SUPPOSE TO HAVE RESEARCHED AND PROPERLY CHECKED AND FIXED EVERYTHING DETAILED. I AM YET TO THIS DAY STILL HAVING PROBLEMS WITH THIS VEHICLE SHIFTING GEARS CAUSED BY ACCIDENT,BODY IS COMING APART, CAMARA IS NOT WORKING AND I AM STILL SUFFERING FROM THE BODILY INJURIES OF MY HIP BEING SHIFTED FROM ACCIDENT. I AM SEEKING LEGAL ATTORNEYS AT THIS TIME DUE TO I FEEL THAT FORD COULD HAVE TAKEN BETTER CARE AND REPLACED THIS VEHICLE KNOWINGLY THAT THIS VEHICLE IS NOT SAFE TO ME THE CUSTOM. AT THIS POINT I DO FEEL THAT FORD SHOULD BE RESPONSIBLE FOR ANY SUFFERING AND VEHICLE EXPERIENCE THAT I AM ENDURING AT THIS TIME. I WOULD LIKE TO SAY THANK YOU FOR YOUR MORAL SUPPORT. I WAS TRAVELING DOWN THE MAIN HIGHWAY WHEN ANOTHER VEHICLE CAME FROM A SIDE ROAD DRIVING 60 MPH WITHOUT BREAKING SPEED CRASHING INTO MY 2013 FORD FUSION.THE ACCIDENT OCCURRED IN WAKE COUNTY NC. AROUND 12:45 P.M. *TR

WHETHER MOVING OR STATIONARY, THE VEHICLE TURN SIGNAL WILL INTERMITTENTLY TURN OFF AFTER 1 OR 2 BLINKS BEFORE THE STEERING WHEEL IS MOVED. THIS SEEMS TO BE A RANDOM BUT DANGEROUS PROBLEM IN TRAFFIC. DEALER CLAIMS NOT TO BE ABLE TO REPLICATE THIS PROBLEM BUT THE MANUFACTURER HAS MODIFIED THE TURN SIGNAL MECHANISM IN LATER MODEL YEARS

DRIVER SEAT RATTLE DURING ACCELERATING AND BRAKING, THE NOISE IS KIND LOUD, AND VERY NOTICEABLE. THE CAR HAS ALREADY DONE THE FRONT SEAT RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND LEAKED FLUID INTO THE WIRES CAUSING THE VEHICLE TO SHUT OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000.

PER THE MANUFACTURER RECOMMENDATIONS I UPDATED MY VEHICLE TO SYNC VERSION 4.4. EVER SINCE THEM I HAVE HAD SEVERAL DISTRACTING ISSUES OCCUR WITH THE HAND FREE PORTION OF THE SYSTEM. WHEN A CALL COMES IN THE SYSTEM WILL CONTINUE TO RING AFTER THE CALL IS ANSWERED. THE SYSTEM'S VOICE RECOGNITION IS VERY UNRELIABLE WITH THE SYSTEM EITHER NOT PERFORMING THE ACTION REQUESTED OR NOT PERFORMING AT ALL. ITS A HIT OR MISS PROBLEM WHEN USING THE VEHICLE TO MAKE A CALL. WHILE DRIVING THESE ISSUES DISTRACT THE DRIVER FROM PAYING ATTENTION TO THE ROAD AND CAN CAUSE AN ACCIDENT. THIS HAPPENS NO MATTER IF THE VEHICLE IS STATIONARY OR AT ANY SPEED. FORD IS AWARE OF THIS ISSUE BUT SO FAR HAS FAILED TO ADDRESS IT . IN THE FORD FOURMS THERE ARE PROMISES OF A NEW UPDATE SOON B BUT SO FAR NOTHING HAS HABBENED. THE VERSION OF SOFTWARE AFFECTED ARE SYNV 4.4 AND GEN2 - VERSION 3.8. AS THIS SOFTWARE IS CURRENTLY INSTALLED IN ALMOST ALL FORD UNITS COULD YOU PLEASE GET THEM TO EITHER FIX THE ISSUES WITH THE SOFTWARE OR ALLOW DEALERS TO REINSTALL EARLIER VERSIONS THAT DID FUNCTION CORRECTLY

DEALER SERVICE MANAGER STATES THE AIR CONDITIONING COMPRESSOR SUFFERED A "CATASTROPHIC FAILURE" OF ITS INTERNAL PARTS. AS A RESULT, THE VEHICLE SHUT DOWN WHILE IT WAS BEING DRIVEN. DEALER STATES THE ENTIRE AC SYSTEM HAS TO BE REPLACED AT A COST OF $2500.00. THE PCM MAY ALSO BE AFFECTED BUT THAT CANNOT BE DETERMINED UNTIL THE VEHICLE IS IN A STATE WHERE IT CAN BE STARTED, WHICH WON'T BE ACHIEVED UNTIL AFTER THE ENTIRE AC SYSTEM IS REPLACED. THIS EXORBITANT REPAIR COST IS NOT COVERED UNDER ANY WARRANTY.

THE DOOR LATCHES WERE KNOWN BY FORD TO BE FAULTY. WHILE DRIVING, THE PASSENGER SIDE DOOR LATCH FAILED AND THE DOOR OPENED. AFTER CONTACTING THE DEALERSHIP'S SERVICE DEPARTMENT, WE WERE TOLD FORD DIRECTED THEM TO NOT FIX THE ISSUE UNTIL THE LATCH FAILED. I THEN CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THE DECISION WAS A JOINT ONE BETWEEN THEM AND THE NHTSA, ESSENTIALLY PASSING THE BLAME. FORD HAS KNOWINGLY PUT UNSAFE CARS ON THE ROAD AND SHOWN NO CONCERN FOR THE PERSONAL SAFETY OF THEIR CUSTOMERS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE. AFTER NUMEROUS ATTEMPTS OR DISCONNECTING THE BATTERY, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS), BUT THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE EPS AND THE POWER TRAIN WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

CAR STALLED AND WENT INTO LIMP MODE (LIMITED POWER) SEVERAL TIMES OVER A 3 WEEK PERIOD. IT WOULD STALL AT TIMES WHEN BACKING OUT OF PARKING PLACES. AT A STOP LIGHT ON A BUSY ROAD, IT STARTED SHAKING AND RUNNING ROUGH, DEALER COULD NOT FIND CAUSE AND SENT CAR HOME. DRIVING DOWN A STREET 2 DAYS LATER, IT LOST ALMOST ALL POWER LIKE IT WAS RUNNING OUT OF GAS, BARELY MADE IT TO SIDE OF THE ROAD AND WAS HARD TO RESTART. AFTER SEVERAL DAYS, DEALER STATES THE ISSUE WAS FOUND TO BE A FAULTY FUEL PRESSURE SENSOR. CAR ONLY HAD 23,700 MILES ON IT.

REAR BRAKE PADS AND ROTORS NEED REPLACED AT ONLY 37,000 MILES.

LOW BEAM HEAD LIGHT PASSENGER SIDE HAS DIMMED REFLECTIVE SURFACE APPEARS CLOUDY AS PER RECALL 12C27 WAS ORIGINATED TO ADDRESS, THIS VEHICLE CONFORMS TO THIS RECALL'S MANUFACTURE DATE OF OCTOBER 04-2012 AND AT THE AFFECTED FACILITY OF HERMOSILLO, MEXICO, THE DEALER WAS CONTACTED YET REFUSES TO HONOR THE REPAIR STATING THAT MY VEHICLE IS NOT AFFECTED BY THIS RECALL!

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. ...UPDATED 01/20/16 *BF COMPLETED UPDATED4/17/18*JB *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 15V246000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/10/15*LJ UPDATED 04/13/18*JB *TR

FIRST PROBLEM WITH THE CAR WAS HAVING PROBLEMS WITH FIRST STARTING IT IN THE MORNING WITH IT ACTING AS IF IT WASNT GETTING GAS UNTIL I STEPPED ON THE ACCELERATOR WHILE IN PARK, DEALERSHIP CLAIMED IT WAS A CRACKED WATER PUMP. THEN THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING, THEY REPLACED HEAD GASKET AND INTAKE GASKET DUE TO THE CODE FROM THE CHECK ENGINE LIGHT. THEN THE CAR STOPPED ACCELERATING ON THE INTERSTATE AND WHEN I PULLED OVER AND TURNED IT OFF IT MADE LOUD CRACKING NOISES AND WOULDNT START. DEALERSHIP SAYS A PIECE UNDERNEATH THE WATER PUMP FELL OFF THEY BELIEVE IT WAS DEFECTIVE BECAUSE THE BOLT WAS HALF THE SIZE IT WAS SUPPOSE TO BE AND RUINED THE ENGINE. FIRST PROBLEMS STARTED IN MAY UNTIL MOST RECENT ONE IN SEPT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

POWER STEERING FAILURE ON HIGHWAY WHILE TRAVELING AT 70MPH. FORD DEALER DIAGNOSED FAILURE OF STEERING RACK AND REPLACED. NEW RACK WILL NOT COMMUNICATE WITH VEHICLE MAIN COMPUTER. AS OF 9/27/15 FORD WILL NOT PROVIDE PLAN TO RESOLVE, TIMELINE TO RESOLVE, OR ANY FURTHER INFORMATION. VEHICLE REMAINS AT DEALER FACILITY AND IS NOT BEING RELEASED BECAUSE DEALER REPORTS "WE DON'T KNOW WHAT IT WILL DO."

WHEN I TRIED TO PULL OUT MY CAR FROM THE PARKING LOT, THE POWER STEERING WAS LOST - I STARTED THE ENGINE, RELEASED THE BREAK, WAS ABLE TO MOVE FORWARD OR BACKWARD, BUT WHEN I TRIED TO TURN AROUND, THE STEER WAS STUCK, I CAN ONLY MAKE LITTLE TURN BUT THEN IT'S TOO HEAVY TO CONTINUE THE TURN. THIS HAPPENED THREE TIMES WITHIN ONE MONTH, BUT THERE WAS NO ERROR MESSAGE ON DASHBOARD. WHEN IT HAPPENED, STOPPING THE ENGINE AND RESTARTING, ONCE OR MANY TIMES, FIXED THE ISSUE. TOOK TO A DEALER BUT THEY WERE NOT ABLE TO READ ANY "CODE", AND THEY REFUSE TO TAKE FURTHER ACTION. THEY ASKED ME TO MONITOR THE CAR AND TAKE THE CAR TO THEM WHEN IT HAPPENS AGAIN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER SHUT OFF. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I WAS DRIVING ON THE FREEWAY, AND FOR 2-3 SECONDS THE DASH, INSTRUMENT CLUSTER, CLIMATE AND ENTERTAINMENT CONTROLS WENT DARK AND GAVE NO READINGS. THEN THE CAR CHIMED LIKE IT DOES AT STARTUP AND THE CONTROLS AND SPEEDOMETER CAME BACK.

(1) 5/2015 RIGHT SIDE PASSENGER DOOR INADVERTENTLY OPENED WHILE CAR WAS MOVING IN TRAFFIC. DOOR WILL NOT CLOSE. TAKEN TO FORD DEALERSHIP WHO KEPT CAR FOR OVER A WEEK AND STATED 'IT IS FIXED'; ONLY ONE DOOR LATCH WAS ADDRESSED. (2) 07/22/15 RIGHT SIDE PASSENGER DOOR INADVERTENTLY OPENED WHILE CAR WAS MOVING IN TRAFFIC. DOOR WILL NOT CLOSE. TAKEN TO FORD DEALERSHIP WHO KEPT CAR FOR 2 DAYS AND STATED 'IT IS FIXED'; ONLY ONE DOOR LATCH WAS ADDRESSED. (3) 08/04/15 RIGHT SIDE PASSENGER DOOR INADVERTENTLY OPENED WHILE CAR WAS MOVING IN TRAFFIC. DOOR WILL NOT CLOSE. TAKEN TO FORD DEALERSHIP WHO KEPT CAR FOR MORE THAN A WEEK, RETURNED TO OWNER AND STATED 'IT IS FIXED, BUT WE USED THE SAME PART THAT IS DEFECTIVE SINCE FORD HAS NOT YET PROVIDED A "FIX" FOR THIS PROBLEM. ONLY ONE DOOR WAS ADDRESSED. SERVICE AGENT ALSO STATED THAT "DURING THE SECOND "FIX" (SEE (2) ABOVE) PART WAS NOT REPLACED BUT ONLY 'CLEANED' BECAUSE NO PARTS WERE AVAILABLE. FORD NOTIFIED NHTSA OF THIS ISSUE 04/23/2015. DEALER NOTIFICATION SAFETY RECALL 15S16 WAS 04/30/2015. FORD HAS KNOWINGLY RETURNED A DEFECTIVE AND ADMITTEDLY UNSAFE VEHICLE TO OWNER THREE TIMES, FAILING TO FOLLOW RECALL REQUIREMENTS, AND STATING THAT "NOTHING FURTHER WILL BE DONE UNTIL SOMEONE GETS HURT". APRIL 30 2015 SAFETY RECALL 15S16 REQUIRES 'OBTAIN DOOR LATCH KIT AND INSTALL NEW DOOR LATCH ON EACH OF THE FOUR DOORS'. 15S16 ALSO STATES THAT 'PARTS ARE CURRENTLY NOT AVAILABLE IN SUFFICIENT QUANTITIES TO REPAIR ALL VEHICLES AFFECTED ... CUSTOMER

NOT HAPPY WITH MY VEHICLE IF MY FIRST TIME BUYING A FORD FOR MY FAMILY. AFTER I PURCHASED THE VEHICLE I FOUND OUT IT ALREADY HAD RECALLS AND THE DEALER AT FORD AND DIDN'T NOTIFY ME ABOUT IT I REALLY DON'T FEEL SAFE AT ALL DRIVING THE VEHICLE. I MADE A REQUEST WITH FORD MOTOR COMPANY FOR A BUY BACK ON MY VEHECLE. AT THAT TIME IT WAS DENIED BECAUSE THERE WAS ONLY ONE RECALL. WELL NOW THERE IS EIGHT AND I REQUEST FOR A SECOND TIME FOR A BUY BACK I REALLY NEED TO RETURN THIS VEHICLE SO THAT I COULD REALLY SPEND A LITTLE MORE MONEY AND GET IN TO A BENZ OR BMW