2013 Ford Fusion complaints

TRANSMISSION SHIFTS ROUGH FROM 1ST>2ND GEAR AND VERY HARSH FROM 2ND>3RD GEAR. ALSO AT TIMES, WHEN PRESSING THE GAS TO ACCELERATE QUICKLY, THE TRANSMISSION WILL NOT SHIFT OR DO ANYTHING, IT JUST SITS THERE AND THINKS FOR A FEW SECONDS AND THEN SLAMS INTO GEAR. THIS IS ALL HAPPENING WHEN IN MOTION. IT IS ALSO JERKY AT TIMES WHEN TAKING OFF FROM A STOP.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO SWITCH LANES, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE BOECKMAN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: CAS12394818FAZ7W0 AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BERT WOLFE FORD 1900 PATRICK ST PLAZA, CHARLESTON, WV 25387 WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT TURNPIKE FORD, INC. 7891 MACCORKLE AVE, CHARLESTON, WV 25315. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THEY DID NOT DETERMINE WHICH VEHICLES WERE RECALLED. THE APPROXIMATE FAILURE MILEAGE WAS 58,167.

MY 2013 FUSION LESS THAN 5 YEARS OLD AND HAS JUST OVER 72 THOUSAND MILES ON IT, WHICH PLACES IT JUST OUTSIDE OF WARRANTY. IN SEPTEMBER 2016, MY CAR GAVE ME AN OVERHEATING WARNING AS SOON AS I CRANKED IT. I PAID 300 TO HAVE THE TEMPERATURE SENDER ASSEMBLY REPLACED. ON APRIL 1, I WAS DRIVING HOME FROM A TRIP. I STOPPED AT A RED LIGHT AND MY ENGINE TEMPERATURE SUDDENLY SPIKED, I LOST ALL POWER TO THE ENGINE AND BARELY WAS ABLE TO GET IT INTO A PARKING LOT. THEY LOOKED AT IT AND CONCLUDED THAT IT HAD OVERHEATED AND A CRACKED CYLINDER HEAD, AND THEY TOLD ME THEY COULD REPAIR THE CYLINDER, BUT IT WOULD PROBABLY BE SAFER TO REPLACE THE ENGINE. I INQUIRED ABOUT THE RECALL AND FORD PAYING FOR THE REPAIR AND THEY DIRECTED ME TO OPEN A CASE WITH FORD. AFTER ARGUING WITH FORD FOR SEVERAL DAYS, FORD INFORMED ME THAT THE ONLY THING THE RECALL WOULD COVER IS THE INSTALLATION OF A COOLANT SENSOR. BASICALLY ALL THEY WOULD OFFER IS TO INSTALL A SENSOR THAT WILL GIVE ME A HEADS UP THE NEXT TIME MY ENGINE IS GOING TO BLOW UP FINALLY AFTER 6 WEEKS I PICKED THE CAR UP ON MAY 17. I STARTED TO DRIVE HOME, MADE IT ABOUT AN HOUR, WHEN MY ENGINE TEMPERATURE STARTED CLIMBING AND WARNING ME ABOUT OVERHEATING AGAIN. I PULLED OVER IMMEDIATELY, CHECKED THE COOLANT, LET IT COOL OFF AND TRIED AGAIN AND IT DID THE SAME THING WITHIN A FEW MINUTES. I HAD IT TOWED TO ANOTHER FORD DEALERSHIP AND THEY TOLD ME THERE WAS ANOTHER PROBLEM WITH THE COOLANT BYPASS VALVE AND IT HAD TO BE REPLACED. COST ME ANOTHER $300. SO

HAVE HAD TO HAVE THE LUG NUTS REPLACED TWICE. THE MOST RECENT REPLACEMENT WAS WITH 32,000 MILES ON THEM. WAS TOLD BY DEALER THAT THE LUG NUTS WERE "SWOLLEN". THIS SWELLING RESULTS IN THE LUG NUTS NOT BEING ABLE TO BE REMOVED WITH A STANDARD WRENCH. IF THIS OCCURS WHEN DRIVER HAS A FLAT TIRE, THEY MAY NOT BE ABLE TO REMOVE THE TIRE TO CHANGE IT AND WOULD RESULT IN THE CAR BEING TOWED TO A REPAIR SHOP JUST TO CHANGE A TIRE. MY CAR IS UNDER WARRANTY, YET THE DEALER CHARTED ME TO REPLACE THE LUG NUTS. HAVE RESEARCHED "SWOLLEN LUG NUTS" AND THIS SEEMS TO BE A PROBLEM WITH FORDS. THE SWOLLEN LUG NUTS WERE DISCOVERED DURING A ROUTINE OIL CHANGE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE VEHICLE OVERHEATED AND SHUT OFF. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE COOLING SYSTEM. THE COOLING SYSTEM WAS CLEANED AND THE WATER PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE TECHNICIAN REPLACED THE COOLANT VALVE AND REPROGRAMMED THE COMPUTER SYSTEM. A FEW MONTHS LATER, THE ENGINE VIBRATED WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR CONDITIONING COMPRESSOR WAS REPLACED. THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN REPLACED THE SOLENOID, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 17,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 07/20/17 *BF UPDATED 9/28/18*JB

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH, THE "ENGINE COOLING OVER TEMPERATURE" WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY 45 MINUTES FOR THE ENGINE TO COOL. THE CONTACT RESTARTED THE VEHICLE AND DROVE IT HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHEN THE REAR SEAT WAS LET DOWN, THE MIDDLE SEAT BELT IN THE REAR LOCKED. THE CONTACT WAS ABLE TO PUT THE SEAT BACK UP, BUT THE FAILURE WITH THE SEAT BELT CONTINUED. ALSO, WHILE THE CONTACT WAS DRIVING, THE REAR SEAT RANDOMLY SLAMMED BACK DOWN AND THE MIDDLE SEAT BELT LOCKED AGAIN. THE MANUFACTURER STATED THAT THERE WAS NO SERVICE CAMPAIGN OR MANUFACTURER RECALL FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 07/13/17*LJ *CN

WHILE TRYING TO BUCKLE IN A CHILD IN THE BACK SEAT WHILE CAR WAS STATIONARY, THE CENTER REAR SEAT BELT GOT STUCK AND COULDN'T BE USED. LOWERED BACK SEAT TO SEE WHAT WAS THE PROBLEM AND SEAT GOT STUCK IN LOWERED POSITION BECAUSE SEAT BELT WAS LOCKED/STUCK. EXAMPLE OF PROBLEM AT HTTPS://WWW.YOUTUBE.COM/WATCH?V=KT5OQ9U0K6E.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A COOLANT TUBING FAILURE, WHICH WOULD CAUSE THE VEHICLE TO OVERHEAT. THE VEHICLE UNDERWENT A TEMPORARY REMEDY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 33,000.

WILL NOT SHIFT OUT OF PARK. GEAR SHIFTER WILL MOVE, GEAR SHIFTER SEEMS TO OPERATE. HOWEVER, CAR DOES NOT RECOGNIZE THAT GEAR SHIFTER HAS BEEN MOVED. DOES NOT ATTEMPT TO ENGAGE OTHER GEARS AT ALL, SIMPLY WILL NOT RECOGNIZE ANYTHING OUTSIDE OF PARK. WHEN PROBLEM INITIALLY HAPPENED, BEGAN TO TRY TO GO IN REVERSE (WAS IN PARK) FOR A MOMENT BEFORE DEFAULTING TO PARK. VEHICLE WAS STATIONARY, IN DRIVEWAY.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS BEING OPERATED AT 25 MPH, THE CONTACT NOTICED BLACK SMOKE AND SMELLED A BURNING ODOR. THE "ENGINE COOLANT OVER TEMPERATURE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED TO THE OFF POSITION AND THE FAILURE CEASED TO OCCUR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROOT CAUSE OF THE FAILURE WAS A DEFECTIVE HOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER STATED THAT DUE TO THE DEALER'S DIAGNOSIS OF THE DEFECTIVE HOSE, THEY WOULD NOT COVER THE REPAIR UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING, THE CONTACT SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE AND SAW SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE ENGINE CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. NO POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT NO COMPRESSION WAS ON THE NUMBER TWO CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD NOTIFY COUNSEL AND GET BACK TO THE CONTACT, BUT THEY DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20-30 MPH, THE POWER ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

I WAS DRIVING APPROXIMATELY 20 MPH ON A CITY STREET WHEN THE RIGHT FRONT WHEEL FELL OFF THE CAR, CAUSING ME TO LOSE CONTROL OF THE VEHICLE. HAD I BEEN MOVING FASTER, THE FAILURE WOULD BEEN FAR MORE SERIOUS AND WOULD HAVE VERY LIKELY RESULTED IN DEATH OR INJURY. THE WHEEL FELL OFF THE CAR DUE TO A FAILED BALL JOINT EVEN THOUGH THE VEHICLE ONLY HAD 67,120 MILES, HAD RECEIVED REGULAR MAINTENANCE, AND HAD NOT BEEN IN AN ACCIDENT. FORD DENIES ANY RESPONSIBILITY FOR THE FAILURE ALTHOUGH IT SEEMS OBVIOUS THAT THE WHEEL OF A FOUR YEAR OLD CAR WITH RELATIVELY LOW MILEAGE SHOULD NOT SIMPLY FALL OFF THE CAR.

MY CHECK ENGINE LIGHT IS ON. I HAD A DIAGNOSIS AND IT IS RELATED TO THE RECALL. THE PROBLEM IS THE BYPASS VALVE. I TOOK IT TO THE SUNNYVALE FORD DEALERSHIP FOR A RECALL AND THEY SAID THEY DON'T HAVE THE PARTS TO FIX IT. WHEN I CALLED THEM AND SET THE APPOINTMENT, THEY SAID THEY HAD THE PARTS IN STOCK BUT WHEN I GOT THERE, I WAITED TWO HOURS AND THEY DIDN'T HAVE THE PARTS. THEY JUST CHECKED THE COOLANT PRESSURE. NOW I'M AFRAID TO DRIVE THE CAR BECAUSE THE ENGINE MIGHT SET ON FIRE. WHEN I DRIVE I NOTICE THE TEMPERATURE OF THE VEHICLE FLUCTUATING UP AND DOWN OVERHEATING WHEN I GO UP HILL. PLEASE HELP. I TAKE GOOD CARE OF MY CAR AND I DO NOT WANT TO HAVE ENGINE FIRE. WHAT CAN I DO? I HAD IT LOOKED TO OTHER MECHANIC SHOPS AND THEY ARE CHARGING ME $1700 TO FIX IT. THAT'S TOO EXPENSIVE AND IT'S NOT EVEN FORD CERTIFIED. I NEED HELP WITH ADVICE ON HOW I CAN GET THE PROBLEM SOLVED. WHEN CAN THIS RECALL CAN BE SOLVED? THE FORD DEALERSHIP DO NOT HAVE ANY ANSWERS. THEY SAID THEY WILL CALL ME WHEN THEY GET THE PARTS. IT'S BEEN A WEEK AND NO CALL FROM THE FORD DEALERSHIP. MY CAR IS OVERHEATING EVERY TIME I DRIVE IT ON THE FREEWAY THEN THE CHECK ENGINE LIGHT TURNS ON. I WENT TO PEP BOYS AND THEY TOLD ME THEY CAN'T FIX IT, I HAVE TO TAKE IT TO THE DEALERSHIP. THE DEALERSHIP IS NO HELP AT THIS POINT. ALTHOUGH I SET UP ANOTHER APPOINTMENT TO ANOTHER FORD DEALERSHIP WHICH IS ANOTHER WEEK AHEAD. I'M GOING THROUGH ALL THIS TROUBLE SO I CAN GET MY CAR FIXED THE RIGHT WAY. SORRY FOR THE TROUBLE BUT

WHILE DRIVING ON THE BELTWAY, THE CAR ACCELERATED THEN STARTED SLOW DOWN. I MERGED OFF OF THE BELTWAY AND ONTO A RAMP TO GET SOMEWHERE SAFE. AT THE RAMP THE CAR LIGHT OF THE AIR BAG CAME ON THEN, THE CAR CAME TO A STOP, AND ALL THE LIGHTS CAME ON. AND THE HOOD OF THE CAR WAS SMOKING. I LIFTED THE HOOD AND SAW THE FIRE UNDER THE ENGINE. WE MOVED AWAY FROM THE CAR AND LUCKILY A MAN IN A WORK TRUCK SAW US AND HAD A FIRE EXTINGUISHER AND PUT THE FIRE OUT. THE CAR IS WITH THE DEALER BUT, NOTHING HAS BEEN COMPLETED AT THIS TIME. THE CAR HAS BEEN WITH THEM SINCE 5/3/17.

GAS IS LEAKING FROM THE UNDERSIDE OF THE VEHICLE. FIRST NOTICED A GAS SMELL FROM THE AIR VENTS SO I INITIALLY THOUGHT A LEAKING INJECTOR, HOWEVER WHEN I LOOKED UNDER THE CAR IT WAS CLEARLY LEAKING GAS FROM SOMEWHERE. I DID SOME MINOR RESEARCH AND SAW THAT THIS YEAR HAS SEVERAL RECALLS FOR LEAKING FUEL SYSTEMS HOWEVER I CAN'T FIND A RECALL FOR THIS UNDER THIS PARTICULAR VIN.

I WAS DRIVING MY VEHICLE FOR ABOUT 5 MINUTES WHEN THE ENGINE OVERHEATING SIGNAL CAME ON. IT SAID "REDUCED ENGINE POWER" AND MY VEHICLE STARTED DRIVING EXTREMELY SLOW. I PULLED OVER, CHECKED THE COOLANT AND EVERYTHING LOOKED FINE. I WAITED 2 HOURS AND TURNED THE CAR ON. THE LIGHT WAS NO LONGER ON. HOWEVER, I STILL INFORMED THE FORD DEALERSHIP ABOUT THE ISSUE WHILE IT WAS UNDER WARRANTY. THEY SAID THAT THEY DID NOT FIND ANYTHING WRONG WITH THE VEHICLE. ANOTHER TIME I DROVE ABOUT AN HOUR AND MY ENGINE OVERHEATING LIGHT CAME ON AGAIN. I CHECKED THE COOLANT AND IT WAS AT A CORRECT LEVEL. THE CAR STALLED OUT AND WOULD NOT ACCELERATE. I HAD AAA TOW IT TO MY HOME. I CONTACTED THE FORD DEALERSHIP AGAIN AND THEY HAD IT TOWED IN. THEY REPAIRED THE COOLING SYSTEM, FUEL INJECTOR PRESSURE AND COOLANT BYPASS VALVE SOLENOID. THEY ALSO REPLACED THE FLP SENSOR. I WAS CHARGED $702.28. IT IS TRULY SADDENING HOW THE CAR HAD TO BE BROKEN DOWN IN ORDER FOR THEM TO FIX IT. BUT WHEN IT WAS UNDER WARRANTY THEY DIDN'T TOUCH IT. NOW THERE'S A RECALL ON THE COOLING SYSTEM, 16S09. EVERY DAY I SMELL SOME SORT OF FUEL UNDER MY HOOD, FUMING UP MY GARAGE AND COMING THROUGH MY VEHICLE AC VENTS WHEN IT'S ON. IT MAKES ME FEEL LIKE MY CAR IS GOING TO CATCH ON FIRE BECAUSE THE SMELL IS SO STRONG. MY CHECK ENGINE LIGHT CAME ON TOO WITH CYLINDER ISSUES. COOLANT LEAKED INTO THE CYLINDER HEAD. I WOULD LIKE TO BE REIMBURSED FOR THE ENGINE REPAIRS AND FOR MY VEHICLE TO BE FIXED FREE OF CHARGE.

THE TEST DRIVE ON MY FORD WENT SMOOTHLY. HOWEVER, LATER THAT MONTH MY VEHICLE BEGAN SHIFTING HARD. IT REVS AND THE ENGINE PULLS. I HAVE TO BARELY ACCELERATE TO GET IT TO SHIFT EVEN THEN IT SHIFTS EXTREMELY HARD. I INFORMED THE LOCAL FORD DEALERSHIP OF THE ISSUE AND I WAS TOLD THAT ALL OF THE 1.6 ECOBOOST MODELS LIKE MINES SHIFT HARD. THAT IS RIDICULOUS. THIS ISSUE WAS NEVER FIXED. I ALSO EXPERIENCED ANOTHER ISSUE: MY GAS TANK DOOR DID NOT OPERATE CORRECTLY. IT FELT LIKE A SPRING CAME OUT BECAUSE THE DOOR WOULD BLOW OPEN WHILE I AM DRIVING.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH ATTEMPTING TO STOP AT A RED LIGHT, THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED AND THEN DIMMED. THE CONTACT CONTINUED DRIVING AND THE WARNING INDICATOR ILLUMINATED AGAIN; HOWEVER, THIS TIME THE VEHICLE LOST ACCELERATION AND EVENTUALLY STALLED. THE CONTACT COASTED THE VEHICLE TO THE ROAD SHOULDER TO A COMPLETE STOP. THE CONTACT NOTICED THAT THE COOLANT IN THE RESERVOIR WAS EMPTY. AFTER ADDING COOLANT, THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE WATER PUMP MAY BE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT HEARD AN ABNORMAL NOISE WHILE DRIVING THE VEHICLE. THE DEALER REPLACED THE BATTERY, BUT IT FAILED TO CORRECT THE NOISE. WHILE MAKING A TURN, THERE WAS A SUDDEN LOSS OF POWER AND A WARNING INDICATOR RANDOMLY ILLUMINATED FOR RUN POWER AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE A FEW TIMES DUE TO THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN SERVICE CAMPAIGN NUMBER: 14N02 TO ADDRESS THE PCM REPROGRAMMING. THE VEHICLE WAS TOWED TO A DEALER AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

WHEN THE CAR IS TURNED ON, THE CAR FLASHES THE "CHECK CHARGING SYSTEM" MESSAGE ONCE THE CAR STARTS MOVING. WITH OK PRESSED, THE BATTERY WARNING LIGHT REMAINS ILLUMINATED. AS I DRIVE, THE VEHICLE MAY: ILLUMINATE THE AIRBAG WARNING LIGHT - HAVE ALL RADIO FUNCTIONS STOP OPERATING - HAVE THE EXTERNAL TEMPERATURE GAUGE READ ABNORMAL NUMBERS - ANY OR ALL OF THE ABOVE. THE PROCESS DISAPPEARS WHEN THE CARS STOPS, AND MAY OR MAY NOT APPEAR MORE THAN ONCE IN A DAY. THE CAR DRIVES NORMALLY, AND 2 TRIPS TO THE FORD REPAIR SHOP TO REPLACE PARTS (INCLUDING THE ALTERNATOR) HAVE NOT IDENTIFIED ANY PROBLEM WITH THE BATTERY OR CHANGED THE BEHAVIOR OF THE CAR. THERE IS OBVIOUSLY SOME KIND OF ELECTRONIC MALFUNCTION, AND I AM NOT SURE ABOUT THE FIRE HAZARD OR SAFETY OF OPERATING A CAR WHOSE COMPUTERS SEEM TO BE MALFUNCTIONING CONSISTENTLY. I HAVE PICTURES OF MULTIPLE INCIDENTS AND 2 REPAIR INVOICES THAT ATTEMPTED TO ADDRESS THE ISSUE WITH NO EFFECT.

THE COMPUTER SYSTEM IN THIS CAR REGISTERS THE COOLANT TEMPERATURE AS HOT WHEN THE CAR IS RUNNING. AS I WAS DRIVING DOWN THE ROAD THE ENTIRE POWER OF THE CAR WAS TURNED REDUCED, MAKING GETTING OFF THE ROAD VERY DANGEROUS. TESTING REVEALED IT WAS A FAULTY SENSOR FOR THE COOLANT. SEVERAL YEAR MODELS OF THIS SAME VEHICLE HAVE THE SAME RECALL ISSUE.

VEHICLE BEGAN OVERHEATING AT HIGHWAY SPEEDS OF APPROXIMATELY 65 MPH. VEHICLE SLOWED QUICKLY AS IT ENTERED "LIMP MODE" ON THE INTERSTATE. DRIVER WAS ABLE TO GET OFF OF INTERSTATE EXIT AND PULL TO A PARKING LOT. ENGINE BAY WAS EXTREMELY HOT AND THE FAINT SMELL OF SMOKE/BURNING WAS APPARENT. DRIVER HAD TO TOW VEHICLE TO FORD DEALERSHIP WHERE IT WAS FOUND TO BE SUBJECT TO RECALL 17S09.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE CONTACT WAS CONCERNED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED AFTER ONLY 22,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

THERE IS A SAFETY RECALL REGARDING THE DRIVER AND FRONT PASSENGER SEAT BELTS. THE SEAT BELTS MAY NOT PROPERLY RESTRAIN OCCUPANTS DURING A CRASH. THIS HAS BEEN ON RECALL SINCE NOVEMBER 2016 WITHOUT ANY SOLUTION YET. THIS IS A SIGNIFICANT SAFETY RISK THAT SHOULD ALREADY HAVE HAD A FIX.

ON APRIL 1, 2017, I WAS STOPPED AT A RED LIGHT ON A HIGHWAY ON MY WAY HOME FROM A TRIP WHEN MY ENGINE TEMPERATURE SPIKED AND I LOST ALL POWER TO THE ENGINE. I WAS BARELY ABLE TO GET IT TO THE MEDIAN. I HAD JUST HEARD ABOUT THE RECALL THAT DAY COINCIDENTALLY, SO I HAD IT TOWED TO A FORD DEALERSHIP ON MONDAY. THEY DETERMINED THAT IT WAS A CRACKED ENGINE HEAD DUE TO OVERHEATING. THE MECHANIC SEEMED UNAWARE OF THE RECALL WHEN I INQUIRED, BUT THEY AGREED TO CHECK INTO IT. THAT WAS TWO AND A HALF WEEKS AGO. I WAS ADVISED TO CONTACT FORD AND HAVE BEEN DEALING WITH THE REGIONAL CUSTOMER SERVICE REP. EVER SINCE. FORD HAS BASICALLY OFFERED NO INFORMATION UNTIL TODAY. TODAY I WAS INFORMED VIA E-MAIL THAT THE RECALL IS FOR THE "COOLANT SENSOR" AND "THIS DOES NOT COVER THE REPAIR TO REPLACE THE CYLINDER HEADS." I HAVE READ THE RECALL AND IT STATES VERY CLEARLY THAT THE DANGER OF THE RECALL IS OVERHEATING AND A CRACKED CYLINDER HEAD. I DO NOT HAVE AN OFFICIAL ESTIMATE YET, BUT I HAVE BEEN ADVISED IT WILL COST ME THOUSANDS TO FIX. THIS IS A CAR THAT IS LESS THAN FIVE YEARS OLD AND 72000 MILES, JUST OUT OF WARRANTY. I CHANGE THE OIL AND CHECK THE FLUIDS REGULARLY. IT WAS APPARENTLY BURNING ANTIFREEZE AT FAST ENOUGH TO CAUSE IT TO OVERHEAT AND CRACK A CYLINDER HEAD. MINE DID NOT CATCH ON FIRE, BUT BASED ON MY UNDERSTANDING OF THE RECALL THIS KIND OF DAMAGE COULD HAVE CAUSED A FIRE AND MANY HAVE CAUGHT FIRE. BASED ON MY READING OF THE RECALL ISSUED BY FORD, THE ONLY SOLUTION THEY ARE OFFERING

2013 FUSION OVERHEATED ON HWY, WITH NO WARNING. OVERHEATED LIGHT CAME ON, CAR STARTED TO SPUTTER AND QUITE, I WAS ABLE TO PULL OFF THE HWY. FORD WILL NOT REPAIR AS PART OF THE COOLANT RECALL.

TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD WHERE SMOKE WAS NOTICED COMING FROM THE HOOD AND FIRE ENTER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. IT WAS UNKNOWN IF A POLICE OR FIRE REPORT WAS REPORTED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A TOWING YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,950.

MY 2013 FORD FUSION HAS21,000 MILES ON IT AND THE FORD PEOPLE TELL ME IT NEEDS REAR BRAKES I HAVE A2009 SAME MODEL THAT I HAD BRAKES REPLACED AT 60,000 WHEN I ASK THE FORD PEOPLE WHY I GET NO ANSWER . I THINK THEY HAVE A SAFETY PROBLEM WITH THE BRAKE PADS .CAN YOU HELP ME.?

I WANT TO SELL MY CAR. THE SEATBELT RECALL DOES NOT HAVE A FIX DATE YET. I CANNOT SELL MY CAR TO A DEALER AND GET A MARKET PRICE UNTIL THE SEATBELT IS FIXED. THE DEALER IS SAYING 3RD QUARTER. THIS SEEMS LIKE TOO LONG. ALSO NOT SAFE.

MY VEHICHLE HAS HAD THE CHECK ENGINE LIGHT GO ON AND OFF NUMEROUS TIMES IN THE LAST SIX MONTHS, AND SMELLED A FUNNY SMELL COMING THROUGH THE VENTS. I GET REGULAR MAINTENANCE, HAVE HAD THE CODES READ AS WELL AS DIAGNOSTIC TEST PERFORMED. THE MOST I HAVE BEEN TOLD IS THAT THERE WAS A P144C CODE WHICH IS SOMETHING TO DO WITH THE FUEL SYSTEM WRONG. NOW WHEN DRIVING THE VEHICLE BEGAN TO STALL. I TOOK MY CAR IN TO FORD THEY TOLD ME THAT I NEEDED 3000 DOLLARS IN WORK DONE AND HAVE YET TO ADDRESS THE 17S09 RECALL EVEN UPON MY CONCERNS. I WAS TREATED UNFAIRLY AT MY LOCAL FORD AND TOOK MY CAR TO ANOTHER SHOP. NOW AM BEING TOLD THAT MY CAR HAS BEEN OVERHEATING AND THAT MY CYLINDER HEAD GASKET NEEDS REPLACED. I HAVE BEEN IN CONTACT WITH FORD AND THEY WONT EVEN HELP, UNTIL THEY SEND A LETTER TO ME NEXT WEEK. MY CAR IS ALREADY IN THE SHOP AND THE RECALL NEEDS TO BE ADRESSED. I NEED HELP.

DOOR LATCH SAFETY RECALL 15S16 THIS RECALL REPLACEMENT WAS MADE ON 12/2015 FOR THE VEHICLE. ON 4/8/2017 THE VEHICLE DOOR WOULD NOT CLOSE OR LOCK. IT ACTUALLY OPENS WHILE MOVING AND HAD TO BE SECURED VIA BUNGEE CORD TO MAKE IT TO THE CLOSEST DEALERSHIP. UNFORTUNATELY, ACCORDING TO FORD MOTOR CO, ONCE THE RECALL IS COMPLETED ON THE VEHICLE, THE WARRANTY ONLY LASTS FOR ONE YEAR. THEREFORE, THE WARRANTY RAN OUT ON 12/2016 FOR THE RECALLED REPLACEMENT PART. FORD MOTOR COMPANY WILL NOT HONOR THE REPLACED PART AND IN FACT STATES THAT IT WILL COST ME $500 TO FIX. THIS IS A MAJOR RECALL ISSUE FOR FORD AND THE RECALL HAS BEEN EXTENDED TWICE SINCE THE ORIGINAL ONE. I WILL ATTACH THE INFORMATION BELOW. WITHOUT THE LATCH, THE CAR IS NOT DRIVABLE, UNABLE TO BE LOCKED, AND CAUSES THE INTERIOR LIGHTING SYSTEM TO BE CONTINUOUSLY ILLUMINATED. I WANT AN INVESTIGATION ON THE REPLACEMENT DOOR LATCH PARTS. I DO NOT FEEL AS THE OTHER DOORS ARE SAFE EITHER SINCE THEY WERE APPARENTLY REPLACED AT THE SAME TIME UNDER THE RECALL. FORD SHOULD PAY FOR THIS ISSUE AS THE ORIGINAL FIX IS DEFECTIVE. THIS RECALL AFFECTS OVER 2 MILLION CARS. FORD ALSO TOLD ME IF THEY HAVE ENOUGH COMPLAINTS FROM OTHER VEHICLES, THEY COULD DO AN INTERNAL INVESTIGATION ON THE REPLACEMENT PARTS. IF A RECALL IS IN FACT MADE ON THE PART A 2ND TIME, I WOULD NOT QUALIFY IF FORD HELPS TO REDUCE THE COST I HAVE TO PAY TO FIX THIS ISSUE NOW. THIS SHOULD BE INVESTIGATED! I ALSO WOULD LIKE TO INCLUDE THAT THIS VEHICLE IS MAINLY USED M-F FOR

WHILST MAKING A TURN THE FRONT PASSENGER DOOR FLEW OPEN AND NOW WILL NOT CLOSE/LOCK, HAPPENED IN A PARKING LOT WHILST IN MOTION, FORD HAS RECALLED THE FUSION FOR THIS PROBLEM BUT MY VIN IS NOT ONE OF THEM. SURELY THOSE FAULTY LATCHES ARE IN MY VEHICLE TOO!

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DETERMINED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

I WAS STRAPPED IN MY SEATBELT. THERE WERE TIMES IT GAVE TOO EASILY. BUT THIS TIME WOULD NOT RELEASE AT ALL. AFTER ATTEMPTING ABOUT A HALF HOUR TO GET IT TO RELEASE AND IT WOULD NOT HAD TO CUT BELT TO GET OUT. DEALERSHIP TELLS ME NO RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS OVER HEATED WHICH CAUSED EXCESSIVE SMOKE TO EMIT FROM THE VEHICLE'S TAIL PIPE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE VEHICLE WAS DIAGNOSED BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. AND THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVER DOOR DOES NOT SHUT

IN REGARDS TO NHTSA RECALL #17V209000 MY CAR WAS SERVICED FOR A 75K MAINTENANCE POINT, THE DEALER WAS UNABLE TO ADDRESS THIS RECALL DUE TO PARTS BEING UNAVAILBLE ON 3/18/17. ON 4/1/17 MY CAR OVERHEATED AND THE ENGINE SHUTDOWN DURING A DRIVE FROM WORK TO HOME, I HAD IT TOWED TO FREMONT FORD AND ON 4/3/17 THE DEALERSHIP STATED THAT THE ENGINE COOLANT WAS LOW, THE HEATER HOSES HAD TO BE REPLACED DUE TO THE OVERHEATING ON 4/1/17, AND THAT THE REPAIRS WERE NOT COVERED UNDER THE RECALL. I AM QUITE CERTAIN THAT THE DEALER IS LIABLE FOR ALL REPAIR COSTS FOR THIS INCIDENT DUE TO NEGLIGENCE IN FAILING TO ADDRESS THE RECALL AND MISLEADING ME AS TO THE TRUE CAUSE OF THE OVERHEATING OF MY VEHICLE'S ENGINE.

ON FEBRUARY 5, 2017 THE ENGINE OF MY 2013 FORD FUSION CAUGHT ON FIRE. THE CAR BEGAN TO SMOKE FROM UNDER THE HOOD WHILE THE CAR WAS IN MOTION. I STOPPED AND OPENED THE HOOD TO INSPECT AND THE ENGINE WAS ALREADY IN FLAMES. THE FIRE SPREAD RAPIDLY AND THE FIRE DEPARTMENT HAD TO BE CALLED TO EXTINGUISH THE BLAZE. MY SON AND I WERE BARELY ABLE TO ESCAPE UNHARMED. I CONTACTED FORD ON SEVERAL OCCASIONS AND THEY HAVE BEEN UNWILLING ASSIST. THEY CLOSED MY ORIGINAL CLAIM WITHOUT ADDRESSING THE ISSUE. I ALSO ASKED IF THERE WERE ANY RECALLS RELATED TO ENGINE FIRES AND THEY STATE NO. I FEEL I AM UNABLE TO GET ANY ATTENTION TO THIS MATTER THAT PUT BOTH MINE AND MY SON'S LIVES IN DANGER AND ALSO DESTROYED THE SIZEABLE INVESTMENT I MADE INTO THE PURCHASE OF A BRAND NEW VEHICLE. PLEASE ASSIST!

CAR STARTED ON FIRE WHILE DRIVING ON THE HIGHWAY GOING HOME FOR NO REASON LUCKY TO GET OUT

THE CAR STALLS. IT CAN BE RESTARTED AND DRIVEN AGAIN FOR AN INDETERMINATE AMOUNT OF TIME BUT THEN STALLS AGAIN. THIS STARTED ABOUT 6 MONTHS AGO AND HAS BECOME MORE FREQUENT OVER THE LAST MONTH. MOST OF THE TIME IT HAPPENS WHEN DRIVING AT LOW SPEED SUCH AS THROUGH A PARKING LOT OR ON SIDE STREETS. A SEARCH OF THE WEB SHOWS SEVERAL RESULTS OF THE SAME ISSUE

2013 FORD FUSION ENGINE ACCELERATION WHILE DRIVING. I WAS DRIVING ON THE FREEWAY AT 65 MPH WITH MY HUSBAND AND SON. ALL OF A SUDDEN THE CAR ACCELERATED AND WOULD NOT STOP. I PUMPED THE BREAKS , WHEN I REALIZED THAT WAS NOT WORKING I PUT MY FOOT ON THE BREAK ALL THE WAY. THE CAR FINALLY STARTED TO SLOW DOWN BUT WOULD NOT COMPLETELY AND THE ENGINE WAS STILL IN ACCELERATION. WHEN I WAS ABLE TO SLOW IT DOWN TO A SAFE ENOUGH SPEED, I PUT THE CAR IN PARK AND TURNED THE ENGINE OFF. WE WERE ABLE TO GET IT TO A DEALERSHIP 2 MILES AWAY WHERE IT HAS BEEN THERE SINCE. THE DEALERSHIP IS GREAT, ITS FORD CORPORATE THAT IS THE PROBLEM. THIS IS A MAJOR SAFETY RECALL THAT NEEDS ACTION RIGHT AWAY. WE HAVE BEEN WITHOUT A CAR FOR OVER 2 WEEKS. THE DEALERSHIP AND FORD CORPORATE STATED THEY HAVE NOT SEEN ANYTHING LIKE THIS. FORD CORPORATE HAS WALKED THROUGH STEPS WITH THE TECHNICIANS TO TRY AND FIX THE ISSUE. THEY HAVE REPLACED MANY PARTS AND FAILED AT EVERY ATTEMPT. THEY STILL DO NOT KNOW WHAT IS WRONG AND REFUSE TO ACCOMMODATE US IN ANY WAY. I CANT EVEN GET A RETURN CALL FROM FORD CORPORATE. TIME FOR A LAWYER. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE SOMEONE LOSES THEIR LIFE DRIVING THIS CAR.

THE PASSENGER DOOR FLEW OPEN WHILE I WAS TURNING A CORNER. I STOPPED TO TRY AND CLOSE THE DOOR AND IT WOULD NOT CLOSE. THIS DOOR LATCH WAS SUPPOSEDLY REPLACED DURING A PREVIOUS RECALL FOR THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING DOWN THE ROAD AND THE BEEP TURNED ON, THE DASHBOARD SYMBOL SAID, "DOOR AJAR," AND STOPPED THE CAR. MY PASSENGER COULDN'T CLOSE THE DOOR. SHE HAD TO HOLD IT CLOSE TO GET TO OUR DESTINATION BECAUSE WE WERE 10 MILES FROM OUR HOME AND ON A BUSY HIGHWAY (HWY 301).