2013 Ford Fusion complaints

ON FEB. 10, 2016, DEFECTIVE DOOR LATCHES ON MY 2013 FORD FUSION HYBRID WERE REPLACED AT WALKER FORD/CLEARWATER, FL DUE TO A RECALL NOTICE. ON AUG. 24, 2017, THE DOOR LATCH ON THE FRONT PASSENGER DOOR FAILED. THE SAME DEALER REPLACED THE FAILED LATCH ON AUG. 26, 2017. I WAS TOLD THAT BECAUSE THE REPLACEMENT PART IS NOT UNDER RECALL AND IS OUTSIDE THE 12 MONTH WARRANTY THAT I AM RESPONSIBLE FOR REPLACEMENT AND REPAIR COSTS. WHEN I STATED THAT I WOULD REPORT THE FAILED LATCH TO THE NHTSA GIVEN THE VARIOUS RECALLS DUE TO FORD DOOR LATCH DEFECTS, THE SERVICE MANAGER SAID HE WOULD CHECK WITH HIS MANAGER ABOUT WAIVING THE COST OF REPAIRS AND HAS NOT YET CHARGED ME. ONLY THE ONE DOOR LATCH WAS REPLACED. I AM CONCERNED THAT THE REPLACEMENT PARTS USED TO REMEDY THE PRIOR RECALL ARE ALSO DEFECTIVE. THE DOOR LATCH FAILED WHILE THE VEHICLE WAS STATIONARY AWAY FROM HOME, WHILE I WAS RUNNING ERRANDS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE ENGINE FAILED AND OVERHEATED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GREEN FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FLORIDA 32817 (407) 515-6431) IN MAY OF 2017 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE). THE REPAIR DID NOT CORRECT THE FAILURE AND THE ENGINE OVERHEATED SEVERAL TIMES AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE PASSENGER DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BERKLEY FORD, 1511 US-52, MONCKS CORNER, SC 29461) WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) WAS PERFORMED ON THE VEHICLE IN JUNE OF 2016. THE MANUFACTURER INFORMED THE CONTACT THAT A RECALL WAS A ONE TIME FREE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. ...UPDATED 10/19/17 *BF *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR PASSENGER DOOR FLEW OPEN. THE CONTACT STATED THAT ALL FOUR DOORS WERE REPAIRED PER AN UNKNOWN RECALL A LITTLE OVER A YEAR AGO. THE VEHICLE WAS TAKEN TO THE DEALER (SWANSON FAHRNEY FORD IN SELMA, CA, 559-896-4121) WHERE IT WAS STATED THAT ALL FOUR DOORS WERE RECALLED AND REPAIRED; THEREFORE, THE DEALER WOULD NOT BE RESPONSIBLE FOR THE CURRENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO CHECK ON THE WARRANTY. THE DEALER STATED THAT THE WARRANTY EXPIRED. THE DOOR WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

I BOUGHT A 2013 FUSION USED LAST YEAR I HAVE HAD THE CAR DIE GOING 70MPH ON THE FREEWAY SEVERAL TIMES AND I HAVE HAD THE DOOR FLY OPEN GOINV 70 MPH ON THE FREEWAY AND THEN WONT CLOSE . LAST WEEK MY CAR WOULDNT GO UNDER 80 MPH WHITE SMOKE BARRELING FROM THE EXAUST WITH TWO DAYS PREVIOUS A LOW COOLANT WARNING COOLANT WAS ADDED . CAR SMELT LIKE DIESEL FUEL BURNING . WENT THRU A TANK OF GAS IN 30 MIN AND THE CAR NOW SITS AT FORD SINCE THE 5TH OF AUGUST WAITING FOR TECH TO LOOK AT IT. I ALREADY KNOW ITS IS A SITUATION THAT FORD NEEDS TO RECALL AFTER READING ALL THESE COMPLAINT. I COULD HAVE DIED AND MY KIDS IM SO UPSET

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO PUT ON THE FRONT PASSENGER SEAT BELT, THE SEAT BELT REMAINED IN THE RETRACTED POSITION. THE VEHICLE WAS TAKEN TO SANDERSON LINCOLN (2121 W BELL RD, PHOENIX, AZ 85023) WHERE IT WAS DETERMINED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO GO BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TOOK FUSION IN FOR RECALL 16S42 CONCERNING SEATBELT PRETENTIONERS ON 08AUG17. NO AIRBAG WARNING LIGHT WAS ILLUMINATED ON THE DASH, WHEN WE WENT TO PICKUP THE CAR THE LIGHT WAS ON. THE DEALERSHIP HAD NOT SEEN THE LIGHT AND REFUSED TO CHECK OUT THE PROBLEM BEFORE MY WIFE LEFT THE DEALERSHIP. I BELIEVE THAT DURANGO MOTOR COMPANY, DURANGO COLORADO SHOULD HAVE TAKEN RESPONSIBILITY OF CHECKING THE SYSTEM.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE FRONT PASSENGER DOOR DID NOT LATCH, CAUSING THE DOOR TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER (BILLY HOWELL FORD IN CUMMING, GA) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SPRING NO LONGER WORKED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.

MY 2013 FORD FUSION CAUGHT ON FIRE WHILE MY FAMILY AND I WERE DRIVING ON THE 405 FREEWAY. WE BARELY GOT OUT ALIVE AND THE CAR WAS COMPLETELY INCINERATED...BURNT TO PIECES ! IRECEIVED A RECALL FOR ENGINE FIRES AFTER THE CAR CAUGHT FIRE AND NEARLY TOOK OUR LIVES!!. MY 8 YEAR OLD DISABLED DAUGHTER IS SO TRAUMATIZED FROM THIS CAR FIRE. I DON'T KNOW HOW FORD CAN CONTINUE TO STILL MAKE THESE DEATH TRAP CARS.

REAR PASSENGER DOOR OPENED UP IN THE MIDDLE OF DRIVING. IT WOULD NOT CLOSE. IT SEEMS LIKE THE LATCH OPERATION IS NOT WORKING. THERE IS A CURRENT RECALL ON 2013 FORD FUSION REGARDING DOOR LATCH BUT SERVICE ADVISOR AND FORD INFORM ME THAT MY PARTICULAR CAR IS NOT PART OF RECALL EVEN THOUGH IT IS EXACT SAME ISSUE AS DESCRIBED IN RECALL 15S16. I WAS LUCKY THAT MY DOOR OPENING AUTOMATICALLY DID NOT HIT ANYONE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONG LEWIS FORD IN HOOVER, ALABAMA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF THE ENGINE OVERHEATING UNDER VARIOUS HIGH SPEED CONDITIONS IN WHICH THE ACCELERATOR PEDAL WAS DEPRESSED TO GAIN SPEED. THE CONTACT STATED THAT THE COOLANT INDICATOR NEEDLE ENTERED INTO THE RED ZONE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND A "POWER STEERING ASSIST FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC PLUGGED THE VEHICLE TO A MACHINE, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT CALLED WINNER FORD (856-428-4000 LOCATED AT 250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034) WHERE THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL, BUT THERE WAS A FEE FOR DIAGNOSING THE VEHICLE. THE CONTACT THEN CALLED ACE FORD (856-845-6600 LOCATED AT 487 MANTUA PIKE, WOODBURY, NJ 08096) WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE; HOWEVER THERE WAS A RECALL ON THE SEAT BELTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A RECALL FOR THE POWER STEERING WAS COMPLETED IN 2015 AND THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. ..UPDATED 10/25/17 *BF *JS

FORD RECALL 17S09 TO REPLACE FAILING DOOR LATCHES WAS COMPLIED WITH IN DECEMBER 2015. A REPLACED DOOR LATCH HAS FAILED AGAIN INDICATING THE REPLACEMENT LATCHES ARE STILL DEFECTIVE. FORD HAS ALSO DECLINED TO COVER THE BROKEN PART UNDER WARRANTY. THE FAILURE OCCURRED WHEN MY WIFE WAS ATTEMPTING TO PICK UP OUR TODDLER FROM DAYCARE. WHEN SHE CLOSED THE DOOR, IT WOULD NOT LATCH. THE LOCAL FORD DEALER INSPECTED THE LATCH AND DID AGREE THAT IT HAD FAILED.

CAR GOES INTO LIMP MODE AND WONT ACCELERATE. SOMETIMES CLEARED WITH ENGINE RESTART. THEN IT GOT WORSE AND THROTTLE WOULD NOT ACCELERATE ENGINE AT ALL. CAR WAS TOWED TO FORD DEALERSHIP. BAD THROTTLE BODY DIAGNOSED. OVER 800.00 TO FIX. I SEE A LOT OF COMPLAINTS ONLINE ABOUT FORD THROTTLE BODIES ON FUSIONS AND MANY ARE WARRANTIED UNDER FORD CSP 13N03, BUT APPARENTLY MY FORD ISN'T COVERED. NOT SURE WHY.

RECENTLY PURCHASED VEHICLE, VEHICLE RECENTLY STARTED STALLING WHILE IDLING. AS OF 07/30/17, IT HAS DONE IT TWICE. I WILL START THE VEHICLE, IT WILL THEN BEGIN TO SHUDDER A BIT AND STALL OUT. SEEMS TO DO IT MORE WHEN IT IS COLD. LUCKILY, ON BOTH OCCASIONS, I WAS IN A PARKING LOT AND NOT ON THE ROAD. THIS COULD BE A SERIOUS SAFETY ISSUE IF IT STALLS WHILE DRIVING OR STALLS AT A LIGHT.

DOOR LATCHES ARE DEFECTED. PASSENGER DOOR SWUNG OPEN AS I WAS DRIVING ON A MAJOR HIGHWAY. THIS IS NOT SAFE! THERE HAS ALREADY BEEN A RECALL FOR THE DOOR LATCHES ON THE 2013 & 2014 FORD FUSIONS. I HAVE A 2013 FORD FUSION, HOWEVER, FORD CLAIMS THEY CANNOT COVER THIS BECAUSE THE RECALL FOR THIS PART DOESN'T PERTAIN TO MY VEHICLE SINCE MY VEHICLE WAS BUILT IN 2012. THIS IS ABSURD! THIS ISSUE COULD POSSIBLY LEAD TO A MAJOR ACCIDENT!

I WAS DRIVING MY CAR AT 35MPH WHEN THE TIRE PRESSURE MONITOR FAULT LIGHT SUDDENLY CAME ON, I THOUGHT I WOULD HAVE DEFLATED OR STRUCK A TIRE, JUST PARK MY CAR THINKING THAT THE NEXT DAY I WOULD FIX IT, BUT IT TURNED OUT THERE WAS NOT TIRE DEFLATED AND THE NEXT MORNING WAS NOT ONLY THAT PROBLEM BUT ALSO NONE OF THE CONTROLS (FOBS) TO OPEN MY CAR WORKED, I WENT TO WHERE I BOUGHT THE TIRES TO BE INSPECTED AND I CHECKED THE SENSORS, BUT EVERYTHING WAS FINE AND THEY ADVISED ME TO GO TO THE FORD DEALER, WHERE THEY QUOTED ME ALMOST 2 WEEKS AFTER THE INCIDENT, THE DEALER TOOK 2 DAYS TO DELIVER MY CAR BECAUSE THEY FORGOT TO TALK TO ME. ONCE I WENT BY MY CAR THEY TOLD ME THE RESULT OF THE DIAGNOSIS AND THAT THE PROBLEM WAS THERE WAS NO COMMUNICATION BETWEEN THE BCM AND THE RTM; BCM IS THE PART WHERE THE FUSES ARE AND THE RTM IS THE RADIO TRANSMITTER MODULE, AND WHAT I HAVE TO BUY IS THE RTM WHICH WOULD COST $ 945.83, I WANT TO CLARIFY THAT WITH MY RADIO I HAVE NO PROBLEM SO I I TOLD THE PERSON WHO WAS THERE ... WHY IF IT WAS NOT A PROBLEM FOR LACK OF MAINTENANCE OF MY PART AND I DO NOT HAVE PROBLEMS WITH MY RADIO OR MY TIRES OR SENSORS, BECAUSE I HAVE TO PAY AS MUCH MONEY FOR SOMETHING THAT IS INTERNAL AND FOR A CAR WITH LESS THAN 5 YEARS OF EXISTENCE ... THIS PERSON ONLY TOLD ME THAT FOR THAT YOU SHOULD BUY MORE GUARANTEE BUT I FEEL IT IS UNFAIR BECAUSE I AM STILL PAYING THE CAR, AND NOT FOR LACK OF MAINTENANCE ON MY PART AND ARE PIECES THAT MAYBE THEY USE OF POOR QUALITY .. I HOPE THE

FRONT PASSENGER DOOR LATCH FAILED JUST OVER A YEAR AGO. FORD SERVICE TOLD ME ALL 4 DOOR LATCHES HAVE BEEN REPLACED UNDER RECALL. YESTERDAY (7/25/17) DRIVER DOOR LATCH FAILED. COST IS $100 DEDUCTIBLE TO REPLACE AS LATCHES ARE >1 YR OLD. THIS IS A MASSIVE SAFETY PROBLEM IF THE RECALLED AND REPLACED DOOR LATCHES ARE FAILING. THE DOOR LATCHES FAIL SIMPLY WHEN GETTING IN A CAR AND CLOSING THE DOOR. THE DOORS WILL NO LONGER REMAIN CLOSED. THE LATCH IS PLASTIC AND SIMPLY WIGGLES IN THE LATCH SLOT WHEN DEFECTIVE. I HAD TO USE RATCHET STRAPS TO KEEP THE DOORS CLOSED TO DRIVE THE VEHICLE TO THE DEALER 23 MILES AWAY. PLASTIC QUICKLY DETERIORATES IN THE TEXAS SUMMER HEAT, SO IT'S JUST A MATTER OF TIME ON WHEN THESE WILL FAIL REGULARLY.

ELECTRONIC THROTTLE BODY MALFUNCTION, CAR WAS PARKED IN A PARKING LOT AND AFTER RETURNING TO MY CAR I STARTED IT AND PUT IT INTO DRIVE, AS SOON AS I LET OF THE BRAKE AND TOUCHED THE GAS PEDDLE THE CAR MAXED OUT IN RPM AND THE CAR ACCELERATED ON ITS OWN EVEN AFTER PUSHING ON THE BRAKE RESULTING CRASHING INTO A LIGHT POLE.

ENGINE OVERHEATED AS I WAS DRIVING DOWN THE STREET, ABOUT 30 MILES PER HOUR. ENGINE SHUTS OFF, I PULLED OVER SAFELY. HAD TO BE TOWED TO THE DEALERSHIP. SECOND TIME IN 2 YEARS. ENGINE COOLANT RECEPTACLE CRACKS AND FLUID LEAKS OUT. HAD IT REPAIRED INCE LAST YEAR. ENCOUNTERED THE SANE ISSUE AGAIN, NOW MY FAN NEEDS TO BE REPLACED. DEALER SAYS 1300 IN REPAIRS. BUT FORD RECALLED MY MODEL FOR THIS SAME REASON. BUT NOW THAT IT HAS TURNED INTO MORE DAMAGE, I AN STUCK WITH FINDING HOW TO PAY TO GET MY CAR FIXED.

WHILE TRAVELING THOUGH THE MOUNTAINS OF WEST VIRGINIA SUDDENLY THE TEMPERATURE BEGAN TO STEADILY INCREASE TO WHERE THE GAUGE WAS HALFWAY BETWEEN NORMAL AND HOT. I SLOWED THE VEHICLE FROM THE SPEED LIMIT TO ABOUT 55MPH WHICH BROUGHT THE TEMPERATURE BACK TO NORMAL. AS WE CONTINUED ON THE TRIP THE TEMPERATURE WOULD SPIKE AND GO BACK TO NORMAL WITH DECREASED SPEED. AFTER THE INITIAL SPIKE WAS NOTICED I PLUGGED A DATA LOGGER INTO THE CAR TO RECORD ENGINE TEMPERATURE AND MONITOR MORE CLOSELY. THE TEMPERATURE SEEMS TO BE VERY ERRATIC AND SEVERAL TIMES REACHED A TEMPERATURE OF 233 DEGREES BEFORE I DECREASED SPEED AGAIN. THIS SEEMS TO BE VERY HOT FOR AN ENGINE TO BE GETTING AND IS GREATLY CONCERNING CONSIDERING THE MOST RECENT RECALL ON OVERHEATING AND POTENTIAL FIRE. I AM CONFIDENT THAT THE VEHICLE WOULD HAVE OVERHEATED AND BROKEN DOWN IF I HAD NOT TAKEN ACTION AS IT DID A YEAR PRIOR WHEN IT WAS SUPPOSEDLY FIXED.

STEERING LOCKED UP WHILE DRIVING. WARNING LIGHT INDICATES STEERING ASSIST FAULT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AUTO ZONE TO SEE ABOUT THE RECALL NOTIFICATION. A SALESPERSON STATED THAT THERE WAS NO POWER STEERING ABILITY DUE TO A STEERING GEAR MOTOR BOLT FAILURE, AND SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ANDY MOHR FORD LINCOLN LOCATED AT 2713 E MAIN ST, PLAINFIELD, IN 46168; (317) 839-6541) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS AN OPEN RECALL IN THE PAST AND THE PREVIOUS OWNER TOOK CARE OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE DOOR DID NOT LOCK AND REMAINED SECURED. THE DISPLAY INDICATED THAT THE DOOR WAS OPENED AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BLUE SPRINGS FORD LOCATED IN BLUE SPRING, MISSOURI WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000(LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/06/17 *BF *CN

TRANSMISSION SHIFTS ROUGH FROM 1ST>2ND GEAR AND VERY HARSH FROM 2ND>3RD GEAR. ALSO AT TIMES, WHEN PRESSING THE GAS TO ACCELERATE QUICKLY, THE TRANSMISSION WILL NOT SHIFT OR DO ANYTHING, IT JUST SITS THERE AND THINKS FOR A FEW SECONDS AND THEN SLAMS INTO GEAR. THIS IS ALL HAPPENING WHEN IN MOTION. IT IS ALSO JERKY AT TIMES WHEN TAKING OFF FROM A STOP. WHEN SHIFTING FROM PARK TO REVERSE THE VEHICLE SLAMS INTO GEAR CAUSING A HARSH JOLT AFTER THE VEHICLE HAS SAT GREATER THAN 4 HOURS. I HAVE BEEN TO A LOCAL FORD DEALERSHIP ON FOUR OCCASIONS. THE TECHNICIANS CLAIM THIS IS NORMAL FOR THE 2013 FUSION.

ON APRIL 23 OF THIS YEAR A COOLANT OVER TEMPERATURE SENSOR KEEPS COMING ON SHUTTING DOWN MY VEHICLE I'VE HAD IT TO FOUR DIFFERENT DEALERSHIPS AND A REPUTABLE GARAGE TRYING TO FIX THE ISSUE. THEY CANNOT FIND OUT WHY I'M LOSING COOLANT OR WHERE THE PROBLEM IS COMING FROM AND WHY MY CAR IS GETTING OVERHEATED AND OVER TEMPERATURE. I HAVE SPENT $2000 IN PARTS AND TOWING AND LABOR AND THE PROBLEM STILL IS NOT FIXED FORD IS INSISTING THAT IT'S NOT THE RECALL THAT IS OUT WITH THE COOLANT SYSTEM AT THIS TIME AND IS TRYING TO GET ME TO PUT A NEW ENGINE IN THE VEHICLE WHEN THEY'RE NOT EVEN SURE WHAT THE PROBLEM IS AND IF THAT WILL EVEN FIX IT. I CAN'T DRIVE THE CAR MORE THAN 30 MINUTES AND THE TEMPERATURE STARTS TO RISE IAND SHUTS MY CAR DOWN ..I HAVE FILED 2 CASES WITH FORD AND THEY HAVE DONE NOTHING TO HELP ME.

ISUZU TROOPER TOLD ME THAT AIRBAGS DO NOT DEPLOY IN ROLLOVER ACCIDENTS BECAUSE STUDIES SHOWED THERE ISN'T A HIGHER SURVIVAL RATE WHEN THEY DO DEPLOY IN ROLLOVERS. THAT MAY BE TRUE, BUT I AS A PHYSICIAN DO DECLARE THAT A SURVIVOR OF A ROLLOVER MAY HAVE BETTER SURVIVAL WHEN AIRBAGS DEPLOY. THIS IS ESPECIALLY TRUE WITH SURVIVAL AFTER SEVERE BRAIN INJURIES. I AM PERMANENTLY DISABLED NOW. I FIND IT UNCONSCIOUBLE THAT AIRBAGS DON'T DEPLOY IN ROLLOVERS. I MEAN WHY NOT? THE DATE OF MY ACCIDENT WOULDN'T ENTER PROPERLY BUT WAS 02/22/1995.

THE INCIDENT I DESCRIBED WAS ACTUALLY FOR A 1994 ISUZU TROOPER. SHOWING LONG TERM EFFECTS OF BRAIN INJURY OR ORGANIC BRAIN DISORDER WITH MEMORY DISABILITY.

THE SEAT BELT ON THE 60/40 HAS LOCKED UP WHEN I PUT THE SEAT DOWN BEHIND THE DRIVER'S SEAT AND IS NOW STUCK IN THE DOWN POSITION. IT HAPPENED WHEN THE CAR WAS PARKED AND TURNED OFF.

MY CAR IS A 2013 VEHICLE WITH 30,000 MILE. THE BYPASS VALVE IS ALREADY BAD ON IT. I NOW HAVE TO PAY $400 OUT OF POCKET, BECAUSE ALTHOUGH IT APPEARS THERE IS A RECALL ON THIS PART, FORD REPAIR SHOPS ARE SAYING THERE ISN'T ANY RECALLS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE ENGINE OVERHEATING, COOLANT, AND LOW POWER MODE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE NEXT DAY, THE VEHICLE WAS TOWED TO A LOCAL DEALER (BAYTOWN FORD LOCATED AT 4110 INTERSTATE 10 SERVICE RD BAYTOWN, TX 77521 281-839-3300) WHERE IT WAS AWAITING APPROVAL FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS12667532. THE RECALL REPAIRS HAD NOT BEEN AUTHORIZED. THE FAILURE MILEAGE WAS 75,000. ...UPDATED 08/02/17 *BF *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (COURTESY FORD IN BREAUX BRIDGE, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" PASSENGER DOOR CAME OPEN WHILE DRIVING HOME FROM WORK ON 6/29/17. DOOR LATCH WILL NOT LATCH ONTO THE FRAME OF THE VEHICLE WHILE ATTEMPTING TO SHUT DOOR. CURRENT STATUS OF THE SITUATION IS AN APPT WITH MY LOCAL FORD DEALERSHIP ON 7/10/17. NO RECALL ON MY VIN BUT THERE IS A CURRENT RECALL ON 2013-2014 FUSION MODELS ASSEMBLIED IN MEXICO.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABOUT TO STALL AND THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT RAISED THE HOOD AND NOTICED ANTIFREEZE LEAKING OUT ONTO THE ENGINE, WHICH CAUSED THE ENGINE TO SMOKE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,289.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE OVERHEATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE FORD ACCESS DEALER (LOCATED ON 3680 IH 69 ACCESS RD, CORPUS CHRISTI, TX 78410) WHERE IT WAS DIAGNOSED THAT THE COOLANT LEVEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE RECALL REMEDY PART WOULD NOT BE AVAILABLE UNTIL THE FOURTH QUARTER OF 2017. THE DEALER ALSO WANTED THE CONTACT TO SIGN AN AGREEMENT DUE TO THE PART NOT BEING AVAILABLE AND THAT SHE WOULD TAKE RESPONSIBILITY FOR ANY FAILURE REGARDING THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN OCTOBER AND NOTHING ELSE COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AUTO NATION FORD IN MARGATE, FL TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE HOSES NEEDED TO BE REPLACED TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE COOLANT LEVEL SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED TO DETERMINE THE APPROPRIATE REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,545. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING MY FIANC TO WORK GOING ABOUT 25 MPH AND MADE A STOP AT AN INTERSECTION AND ALL OF SUDDEN MY CAR START TO SMELL LIKE BURNT RUBBER AND SMOKE STARTED TO COME OUT OF THE A/C AND UNDER THE HOOD. I TURNED OF THE CAR IMMEDIATELY AND CHECKED THE HOOD. THERE'S WAS FIRE!!! COMING OUT OF THE BOTTOM OF THE ENGINE. I CALLED THE FIRE DEPARTMENT BUT I WAS FORTUNATE ENOUGH TO HAVE VERY GENEROUS BYSTANDERS TO HELP ME PUT IT OUT WITH THE WATER THAT THEY WERE CARRYING. I WAS VERY LUCKY THAT THAT NO ONE GOT HURT AND THE CAR DIDN'T GO UP IN FLAMES BECAUSE I DIDN'T HAVE ANYTHING TO PUT IT OUT WITH.

PASSENGER SIDE SUN VISOR DROPPED STRAIGHT DOWN AND WILL NOT STAY UP. I CANNOT SEE THROUGH IT SO IT BLOCKS VISIBILITY TO MY RIGHT UNLESS I USE A HAND TO HOLD IT UP. THIS HAPPENED WHILE DRIVING THE WEST VIRGINIA TURNPIKE (ALTHOUGH I DOUBT THAT HAD ANYTHING TO DO WITH THE MALFUNCTION) AND SWUNG IT DOWN TO KEEP SUN OUT OF MY EYES. NEVER STAYED UP SINCE.

VEHICLE WAS PARKED (OUT OF TOWN WEEKEND) WHEN STARTING UP TO GO HOME IT TOTALLY SHUT DOWN, LIGHT CAME STATING SOMETHING ABOUT COOLANT TEMPERATURE AND I HAD NO POWER WHAT SO EVER. GOT TOWED TO FORD, ONLY HAD VEHICLE SINCE FEB. 2017, SAUDERED AND RECONNECTED SOME WIRING THAT THEY SAID WAS CHEWED BY SOME CRITTER, I.E. MOUSE. $360. LATER. AFTER DOING MY OWN RESEARCH I SEE WIRING IS BEING BEING COVERED IN SOME SOY COATING AND SEATS ARE MADE WITH OTHER PRODUCTS THAT CAN LURE CRITTERS. I DON'T UNDERSTAND AND FEEL WHY SHOULD I PAY THAT OUT OF POCKET.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 70 MPH, THE ENGINE TEMPERATURE INDICATOR CHIMED AND THE COOLANT LEVEL WAS LOW. THE CONTACT CALLED A LOCAL DEALER (GRIFFIN FORD LOCATED AT 1940 E MAIN ST WAUKESHA, WI 53186 262-542-5781) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL JUNE 22, 2017 AT 7:00 AM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT WAS UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE VEHICLE WENT INTO REVERSE. THE CONTACT HAD TO TURN THE VEHICLE OFF AND DISCOVERED THAT THE GEAR WAS ACTUALLY STUCK IN REVERSE AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,788.

THE FRONT PASSENGER SIDE DOOR WON'T STAY CLOSED. THE INTERNAL LATCH IS BROKEN SO THE DOOR CAN FLY OPEN AT ANY TIME WITHOUT THE DOOR HANDLE BEING OPENED. FURTHER, THE DOOR WILL CLOSE FAR ENOUGH TO NOT TRIGGER A DOOR OPEN SENSOR, SO THE DRIVER WOULDN'T NECESSARILY KNOW ABOUT THE PROBLEM. CALLING THE DEALERSHIP, THEY DIDN'T SOUND SURPRISED AT ALL AND SAID THIS HAS BEEN HAPPENING ON FORD FIESTA'S, BUT THEY DIDN'T HAVE THE PARTS FOR A FORD FUSION. THE DEALERSHIP, JORDON FORD IN SAN ANTONIO, TEXAS, PROCEEDED TO ASK ME TO HOOK UP BUNGEE CORDS TO THE DOOR AND DRIVE IT THERE. I REFUSED AND THEY FINALLY SENT A TOW TRUCK. I NOTICED THIS PROBLEM WHEN THE VEHICLE WAS AT HOME IN THE GARAGE, BUT I DON'T KNOW WHEN IT INITIALLY OCCURRED AND IT IS HIGHLY LIKELY IT WAS DRIVEN WITH THIS PROBLEM. I'M SURE IT GOES WITHOUT SAYING THAT IF THIS HAPPENED TO ONE DOOR, IT COULD HAPPEN TO ANY OF THE DOORS AND CAUSE A SERIOUS HAZARD IF A DOOR CAME OPEN WHILE DRIVING. I DON'T KNOW OF ANY RECALLS FOR FORD FUSIONS RELATED TO THIS. I HAVE A VIDEO SHOWING THAT THE DOOR WON'T CLOSE PROPERLY, BUT IT WAS DIFFICULT TO CAPTURE THIS PROBLEM IN A STILL PHOTO. IF YOU WOULD LIKE THE VIDEO, PLEASE LET ME KNOW AND I WOULD BE HAPPY TO SEND IT ALONG.

THE IGNITION TURNED OFF WHILE I WAS DRIVING AROUND IN A PARKING LOT. THE KEY CAN POP OUT OR BE TUCKED IN WHEN YOU PRESS A BUTTON, LIKE A POCKET KNIFE. WHILE I WAS DRIVING, THE KEY DIDN'T HOLD IT'S PLACE, THEN DROPPED AND WAS DANGLING INSTEAD OF FIXED AND LOCKED. WHEN THE KEY DROPPED DOWN THE IGNITION SWITCH TURNED OFF, THEN I GOT A MESSAGE ON THE SCREEN WHICH SAID THAT THE VEHICLE WAS NOT IN PARK. THAT MESSAGE COMES ON IF YOU ATTEMPT TO TURN THE CAR OFF WITHOUT THE VEHICLE BEING IN PARK.

FRONT PASSENGER SIDE SEAT BELT WON'T STAY LOCKED, YOU CAN PULL APART FAIRLY EASILY BY HAND.WE JUST HAD THE PRETENSIONER RECALL DONE,BUT NO RECALL ON THIS ISSUE SO FAR. ALSO THE REAR SEAT BELT LOCKED WITH THE SEAT FOLDED DOWN AND WONT RELEASE SO WE CAN RAISE THE SEAT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS), 15V246000 (LATCHES/LOCKS/LINKAGES), AND 16V875000 (SEAT BELTS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM TIDWELL FORD IN KENNESAW, GEORGIA STATED THAT THE PARTS WERE AVAILABLE AND ALLOWED THE CONTACT TO MAKE AN APPOINTMENT; HOWEVER, THE SERVICE MANAGER STATED THAT THE RECALL HAD TO BE SUBMITTED TO THEIR RECALL DEPARTMENT. IT WAS DETERMINED THAT THE PARTS WERE NOT AVAILABLE THE DAY OF THE APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL MICROSOFT. THE FAILURE MILEAGE WAS 3,300.

WHILE DRIVING ON THE HIGHWAY (THE MIDDLE LANE ON 690 IN SYRACUSE AT 4:30 PM), A NOTIFICATION CAME UP ON MY DASHBOARD SAYING "STEERING ASSIST FAULT, SERVICE REQUIRED." I THEN LOST ALL POWER STEERING WHILE I WAS IN THE MIDDLE OF THE HIGHWAY DURING RUSH HOUR. AAA CAME AND IT WAS BROUGHT TO A LOCAL CAR CARE CENTER WHERE MY FAMILY ALWAYS GOES TO GET OUR VEHICLES FIXED. THEY DROVE MY CAR AND SAID IT WAS DRIVING FINE AND THAT NO CODES WERE SHOWING UP. ONCE I DROVE IT HOME FROM THE MECHANIC, THE SAME NOTIFICATION POPPED UP ON THE DASHBOARD AGAIN AS I WAS PULLING INTO MY DRIVEWAY (STEERING ASSIST FAULT, SERVICE REQUIRED). I THEN BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR (I HAD TO DRIVE IT WITH NO POWER STEERING). THEY STATED THAT I NEEDED A COMPLETELY NEW STEERING GEAR. WHILE DOING SOME RESEARCH BEFORE MY VEHICLE WAS REPAIRED, I FOUND SEVERAL ARTICLES STATING THAT THE STEERING GEAR NEEDED TO REPLACED ON OTHER 2013 FORD FUSIONS (I BELIEVE MY CAR WAS MANUFACTURED IN THE SAME PLACE AS THE OTHER FORD'S THAT HAD THEIR STEERING GEARS RECALLED BASED ON THE VIN NUMBER OF MY CAR). THE DEALERSHIP AND FORD CORPORATE STATED THAT THERE WAS NOTHING THEY COULD DO ABOUT IT (PERTAINING TO REIMBURSEMENT) BECAUSE MY CAR'S VIN NUMBER WAS NOT ON THE RECALL LIST FOR THAT PARTICULAR ITEM (THE STEERING GEAR). I ENDED UP PAYING JUST UNDER $1,800.00 .

POWER STEERING ASSIST FAULT MESSAGE APPEARED AND I COULD NOT TURN MY STEERING WHEEL. I HAD JUST STARTED THE CAR IN MY GARAGE AND AS I TRIED TO BACK OUT OF THE GARAGE I COULD NOT TURN THE STEERING WHEEL AT ALL SO I PULLED BACK IN THE GARAGE AND CALLED BY DAD. WHEN HE ARRIVED ABOUT 20 MINUTES LATER HE STARTED IT AND IT WORKED JUST FINE. IT LOOKS LIKE A PROBLEM WITH THE EPAS AND I AM WONDERING WHY THE 2013 FUSIONS WERE NOT INCLUDED IN THE RECALL. IF THIS HAD HAPPENED WHILE I WAS DRIVING I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED.

I WENT TO A GAS IN TOWN AND FILLED UP MY CAR AND ONLY GOT 223 TO A FULL TANK AND THEN IT SLOWLY CREEPED UP AS I WAS DRIVING IN TOWN TO 289. BUT I NORMALLY GET 330-350 TO A FULL TANK. BUT WHEN I FIRST GOT IT AND THE DEALERSHIP FILLED IT UP, I GOT OVER 400 TO A FULL TANK.