HELLO MY NAME IS [XXX] I HAVE A 2013 FORD FUSION WHICH OF I LOVED UNTIL I GOT A RECALL LETTER IN THE MAIL SO I WENT TO THE STORE ONE DAY CAME OUT AND CAR WOULDN'T MOVE THEN I HAVE TO GET IT TOWED AND THAT COST ME $75 THEN ON THAT MY KEY GOT STUCK IN THE ENGINE I CAN BACK OUT A COUPLE DAYS LATER TO RUN THE CAR CUZ IT'S BEEN SITTING AND MY BATTERY DIED SO I WONDER WHEN THE PART FOR MY CAR WILL BE READY BECAUSE THAT'S MY MEAN FOR TRANSPORTATION FOR ME MY KIDS AND WORK I WILL TAKE THIS MATTER TO COURT IF I HAVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2013 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WITHOUT WARNING AND WAS UNABLE TO BE DRIVEN. THE 'ENGINE COOLANT OVER TEMPERATURE' WARNING MESSAGE ILLUMINATED. CHAMPION FORD LINCOLN (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) INDICATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WAS PROVIDED IN MAY OF 2015; HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD TO BE TOWED. THE CONTACT FELT THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. THE CONTACT WAS UNCERTAIN IF THE RECALL REMEDY HAD BEEN PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I HAD A RECALL DONE FOR MY ENGINE OVERHEATING. NOW MY ENGINE IS BLOWN AND WORTHLESS AND I FEEL THIS IS DUE TO A FAULTY PART PUT IN TO FIX THE OVERHEATING PROBLEM IN MY ENGINE.
MY MID SEAT BELT ON BACK SEAT TIGHTEND UP, NOT ABLE TO RELEASE ON THE BUCKLE MY SON GOT CAUGHT I HAD TO CUT THE BELT HE WAS SUFFOCATING HIM, NEED TO REPLACE THE BELT COVINA FORD SAID IS ABOUT $400, TO REPLACED,
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT CALLED CROSSROADS FORD AT 919-460-5620 (LOCATED AT 1660 PINEY PLAINS RD, CARY, NC 27518) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE ENGINE SOUNDED LOUDER THAN NORMAL WITHOUT WARNING. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE NOTICED THAT THE PAINT IN-BETWEEN THE WINDSHIELD AND THE ROOFLINE. I HAVE NOT SEEN THIS IN OTHER CARS AND IT GOES ALL THE WAY DOWN TO THE BARE METAL. THIS IS NOT CAUSED BY ROCKS AND OTHER STUFF FLYING UP FROM THE ROAD. I AM NOT SURE WHEN IT STARTED. I JUST NOTICED IT OVER TIME AND SOMEONE TOLD ME THAT THEY THOUGHT IT WAS A MANUFACTURER DEFECT.
PASSENGER DOOR CAME OPEN DRIVING DOWN THE ROAD, WILL NOT LATCH. FORD WILL NOT TOW THE VEHICLE TO BE REPAIRED, WILL NOT OFFER US A LOANER VEHICLE. I HAVE ROPE HOLDING THE DOOR CLOSED.
I RETURNED TO MY PARK CAR OPENED AND SHUT MY FRONT PASSENGER SIDE DOOR, THEN OPENED THE REAR PASSENGER DOOR TO RESTRAIN MY GRAND CHILDREN IN THERE CAR SEAT AND THEN WALKED AROUND GOT IN THE DRIVER SIDE AND STARTED MY VEHICLE AND THE PASSENGER SIDE DOOR AJARD LIGHT INDICATOR CAME ON. I REACH OVER AND PUSHED ON THE DOOR AND IT WAS NOT LATCHED. I GOT OUT AND WENT TO INVESTIGATE FURTHER AND REALIZE IT WOULD NOT LATCH.IT LOOKED AS THOUGH IT WAS SHUT THOUGH IT WAS NOT. HAD TO CALL MY HUSBAND TO COME AND CHECK IT OUT THEN WE HAD TO USE A BUNGEE CORD TO HOLD IT SHUT. I CALLED SERVICE AND HAD THEM TO CHECK IT OUT 7/17/2019 THEY INFORMED ME IT WAS THE SAME PROBLEM THEY HAD BEEN HAVING WITH THE DOOR LATCH RECALL THOUGH MY VIN WAS NOT LISTED. THEY REPORTED IT TO FORD AND FORD STILL DID NOT WANT TO COVER THE EXPENSE OR COVER IT IN THE RECALL BECAUSE I HAD OVER 150,000 THOUSAND MILES AND NO EXTENDED WARRANTY. THIS IS A ONE OWNER CALL. THIS SAFETY ISSUE SHOULD BE COVERED AND ALL MY DOOR LATCHES SHOULD BE REPLACED AT NOT COST TO ME. I DID OPEN A CAS NUMBER WITH FORD CUSTOMER RELATIONS THOUGH THEY DIDN'T SEEM TOO CONCERNED, WHAT DOES MY MILEAGE OR WARRANTY HAVE TO DO WITH A UNSAFE DEFECTIVE PART THAT FORD IS AWARE OF? *DT *TP
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT CALLED TERRY'S FORD OF PEOTONE AT 708-258-9200 (LOCATED AT 363 N HARLEM AVE, PEOTONE, IL 60468) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SHIFTER CABLE RECALL ON THE 2013 FORD FUSION. THAT EXACT PROBLEM IS WHAT IS HAPPENING TO MY CAR, WHILE INITIALLY IN DRIVE, THE SHIFTER CABLE BROKE AND CHANGED GEAR BY ITSELF. THE DEALER IS REFUSING TO LOOK AT IT AND FIX IT IN A TIMELY MANNER (ROUSH FORD, COLUMBUS, OHIO 888-380-0264)
THE FRONT PASSENGER DOOR LATCH FAILED AND THE DOOR CAME OPEN WHILE I WAS DRIVING DOWN THE ROAD. THE VEHICLE WAS IN MOTION AT THE TIME THIS HAPPENED. I WAS ON A RESIDENTIAL STREET AT THE TIME. IF I HAD BEEN ON AN INTERSTATE OR HIGHWAY, THIS WOULD HAVE BEEN A VERY UNSAFE SITUATION. APPARENTLY THERE WAS A RECALL FOR THIS ISSUE IN 2015 (RECALL # 15S16) . FORD SAYS THE RECALL WAS COMPLETED ON IT IN NOVEMBER 2015. I BOUGHT THE VEHICLE USED IN MAY OF 2016.*DT*JB
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT JUST PURCHASED THE VEHICLE AND NOTICED TRANSMISSION FLUID LEAKING ONTO THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A TRANSMISSION RECALL AND DISCONNECTED THE CALL. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE MESSAGE CENTER DISPLAYED "COOLANT LEVEL LOW". THE CONTACT ADDED COOLANT AND CONTINUED DRIVING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS EVALUATED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN NOVEMBER OF 2018 BY KERRY FORD (155 W KEMPER RD, CINCINNATI, OH 45246) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD MAY HAVE FAILED AND THE VEHICLE NEEDED A NEW ENGINE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE BUSHING CABLE FRACTURED AS SHE ATTEMPTED TO SHIFT THE GEAR FROM REVERSE INTO DRIVE. THERE WAS NO WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT HAD TO DRIVE THE VEHICLE BACKWARDS. THE CONTACT CALLED ELK GROVE FORD AT 916-249-1630 (LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
THE VEHICLE LOSES POWER STEERING UPON START UP. THREE WARNINGS COME UP: : STEERING ASSIST FAULT, SERVICE ADVANCE TRACK, AND HILL ASSIST. THIS IS AN INTERMITTENT, BUT CONSISTENT PROBLEM WHICH INCREASES IN FREQUENCY AND DURATION, LASTING AS MUCH AS 20 MILES AT A TIME. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES OVER MORE THAN 2 YEARS WITHOUT A SUCCESSFUL DIAGNOSIS AND REPAIR.
ON A WET, RAINY DAY, I LOST POWER STEERING ASSIST COMPLETELY, LUCKILY AT ABOUT 20 MILES PER HOUR. DAYS LATER, A BOLT HAD TO BE REPLACED WHICH THEY DID FREE OF CHARGE. THE POWER STEERING COST ME $1730.50.THERE ARE RECALLS ON THIS FOR OTHER 2013 FUSIONS. WHY NOT MINE?
YESTERDAY ON JULY 2ND, 2019 I PICKED MY FRIEND UP FROM THE AIRPORT. AS WE WERE DRIVING HOME THE DOOR LITERALLY UNLATCHED ON THE PASSENGER SIDE. THE DOOR WOULDN'T CLOSE. IT WAS LIKE A MALFUNCTION. I CHECKED TO BE SURE THAT NOTHING WAS IN THE WAY TO PREVENT IT FROM CLOSING AND THERE WASN'T. I CONTACTED THE FORD DEALERSHIP IN MY AREA AND WAS TOLD THEY HAVE A RECALL ON THIS ISSUE ON 2014 AND 2015 BUT NOT ON MY 2013 WHICH IS RIDICULOUS. I DID RESEARCH AND NOTICED THAT ON (MARCH 27TH, 2017) THERE WAS THIS SAME RECALL ON THE 2013. NOW I'M BEING TOLD THAT I HAVE TO PAY $400 DUE TO MY WARRANTY RUNNING OUT A WEEK AGO. I'M CURRENTLY USING MY SEATBELT TO HOLD THE DOOR SHUT DUE TO THIS BEING MY ONLY MODE OF TRANSPORTATION
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CROWN FORD (LOCATED AT 256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS CALLED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,488.
VEHICLE INSTRUMENT DISPLAYED THAT THE VEHICLE WAS OVERHEATING. VEHICLE WAS RETURNED TO DEALER AND THERMOSTAT ALONG WITH COOLANT SENSOR WERE CHANGED. VEHICLE WAS DRIVEN LESS THAN 2 MILES AND OVERHEATED AGAIN. VEHICLE RETURNED TO DEALER. DEALER ADVISED THAT THE ENGINE FAILED, AND NEEDED TO BE REPLACED. DEALER IS REPLACING THE ENGINE.
THE BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME .
WHEN IN REVERSE BACKUP CAMERA SOMETIMES JUST STAYS ON THE MAIN SCREEN, SOMETIMES TURNS BLACK AND THEN MESSAGE BACKUP CAMERA UNAVAILABLE CHECK WITH DEALERSHIP, SOMETIMES SEEMS LIKE PICTURE IS DISPLAYING BACKWARDS AND SOMETIMES IT WORKS FINE.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BUTCH OUSTALET FORD WIGGINS (820 W FRONTAGE DR, WIGGINS, MS 39577, (601) 928-5486) WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FRONT PASSENGER DOOR FLEW OPEN WHILE DRIVING ON A CITY STREET WITH MY DAUGHTER IN THE FRONT SEAT, SHE HAD TO HOLD THE DOOR SHUT UNTIL I COULD PULL OVER. I HAD IT REPAIRED LAST THURSDAY AND TODAY (SUNDAY), THE SA.E THING HAPPENED TO THE REAR PASSENGER DOOR! WE FOUND THE RECALL ONLINE TODAY WHEN I ENTERED MY VIN. NOBODY WAS HURT THANKFULLY AND THE CAR WAS NOT DAMAGED.
CAR NEVER BEEN IN ACCIDENT IN FRONT. WAXED ALL THE TIME.. AND NOW RUST SROPE INDER THE PAINT. AND NOW THE PAINT CRACKED AND STARTING TO PEEL. ALOT OF REPORTS ARE SAYING THE SAM THING. ALSO THERE ARE RECALLS OUT FOR THAT ISSUE.
THE DOOR LATCHES STOP LATCHING AND NOT EVEN A LOCKED DOOR SECURES THE LATCH AND YOUR FAMILY MEMBER MAY FALL OUT OF THE CAR.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) THREE YEARS AGO; HOWEVER, THE VEHICLE WAS EXPERIENCING A FAILURE. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED DRUM HILL FORD (LOCATED AT 1212 WESTFORD ST, LOWELL, MA 01851, (978) 452-3900) AND THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
LOSS OF DRIVER STEERING ASSIST. STEERING BECAME STIFF. VEHICLE WAS PARKED.
CAR LOST POWER STEERING COMPLETELY WITHOUT WARNING MAKING THE CAR ALMOST IMPOSSIBLE TO STEER AND CONTROL. CAR WAS IN MOTION ON A BUSY CITY STREET AT THE TIME IT HAPPENED.
CAR HAS BEEN OVERHEATING- TOOK CAR TO AUTONATION FORD IN ST.PETERSBURG, FL. CAR HAD OPEN RECALL FROM 2017 FOR SENSOR AND WAS TOLD THAT HOSE WAS BAD- THIS TOOK PLACE NOT EVEN A MONTH AGO AND NOW THE CAR IS OVERHEATING AGAIN. I KNOW THIS IS AN ONGOING PROBLEM WITH FORD FUSIONS AND KNOWN ISSUES FOR FORD. WE PURCHASE THE CAR LAST YEAR FROM TOYOTA AUTONATION. I HAVE ATTEMPTED TO RECTIFY THAT PROBLEM, BUT FORD CONTINUE TO CHARGE FOR PROBLEM.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT. WHILE DRIVING VARIOUS SPEEDS, THE COOLANT WARNING INDICATOR DISPLAYED "LEVEL LOW ENGINE OVERHEATED". THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, AND WAITED FOR A WHILE. THE CONTACT ADDED COOLANT TO THE ENGINE AND THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN OF GAITHERSBURG (LOCATED AT 901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH AND TURNING RIGHT, "POWER STEERING ASSIST FAIL" APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE SAFELY TO GERMAIN FORD OF COLUMBUS (LOCATED AT 7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743). THE DEALER STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,414. THE VIN WAS INVALID.
I JUST RECENTLY HAD TO REPLACE ALL OF MY LUG NUTS. EVERY LUG NUT HAD SWOLLEN SO BADLY THAT THEY HAD TO BE REPLACED. ONE OF THE LUG NUTS BROKE CLEAN OFF, WHILE ATTEMPTING TO REMOVE THE WHEEL. ANOTHER LUG NUT WAS LOOSE AS A RESULT OF THE DEFECT. FORD KNOWS ABOUT THE PROBLEM, BUT REFUSES TO DO ANYTHING ABOUT IT. IT IS A KNOWN SERIOUS DEFECT, OTHER FUSION OWNERS I'VE TALKED TO HAVE SAID THEY HAVE HAD A WHEEL FALL OFF AS A RESULT OF THE LUGNUTS SNAPPING.
ON FLAT OR INCLINED SURFACE IF YOU ARE STEADILY GOING THEN GIVE IT A GOOD AMOUNT OF ACCELERATION THE CAR WILL JOLT AND SHIFT SUPER HARD. HARD ENOUGH TO NEARLY JERK THE STEERING WHEEL OFF TO THE RIGHT.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH, OPENED INDEPENDENTLY, AND FAILED TO CLOSE. THE CONTACT CALLED MARSHALL FORD (1075 W TERRA LN, O'FALLON, MO 63366, (636) 978-3673) AND WAS INFORMED THAT THE CONTACT WAS UNABLE TO REPAIR THE VEHICLE BECAUSE IT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) A FEW YEARS AGO. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
MY VEHICLE IS HAVING ISSUES WITH MY CAR NOT GOING INTO PARK. LAST WEEK I GOT HOME PULLED IN MY DRIVEWAY. I TRIED TO PUT MY CAR IN PARK BUT THE GEAR SHIFT WOULD NOT MOVE. IT WAS STUCK IN THE DRIVE MODE. THE ONLY WAY I WAS ABLE TO STOP MY CAR FROM ROLLING INTO MY HOUSE WAS BY USING THE EMERGENCY BRAKE. THIS IS THE SECOND EXTREMELY DANGEROUS RECALL WITH THIS VEHICLE. PREVIOUSLY I HAD A RECALL WITH THE BACK PASSENGER DOOR LATCH. DRIVING WITH MY CHILDREN ONE PARTICULAR DAY AND THE DOOR OPENS. MY PERSONAL OPINION AND BASED ON MY EXPERIENCE THE 2013 FORD FUSION IS A SAFETY HAZARD AND HAS NOT BEEN MANUFACTURED PROPERLY.
HAVE YET TO RECEIVE A NOTICE OF THE TAKATA AIRBAG RECALL AND NOW MY LIGHT IS FLASHING ON WHILE DRIVING. I'VE HAD 2 DIAGNOSTICS DONE ON MY CAR BEFORE I FIXED THE ISSUE AND AFTER I REPLACED THE ABS SENSOR ON MY LEFT FRONT WHEEL AND I'M STILL GETTING THE SAME CODES FOR MY ABS, SERVICE TRACTION CONTROL AND HILL ASSIST LIGHTS. I HAVE HAD MY BRAKES REPLACED THINKING THAT WAS AN ISSUE BECAUSE MY PEDAL IS DEPRESSING TO THE FLOOR WHILE IN MOTION AND FEELS LIKE IT WON'T STOP WHEN TURNING TO PARK. WHAT ELSE AM I TO DO?
SMELL OF EXHAUST IN CABIN WHEN HEAT WAS ON AT ALL TIMES.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT, AND THE TRANSMISSION WOULD SLIP AND JUMP GEARS. ALSO, THE VEHICLE HESITATED. ON ONE OCCASION, WHEN THE VEHICLE WAS PLACED INTO PARK, IT CONTINUED TO MOVE FORWARD. A "SEE MANUAL" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO WOOD HOUSE FORD (3633 N 72ND ST, OMAHA, NE 68134, (402) 574-2600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL TRANSMISSION SPECIALIST, BUT WAS NOT REPAIRED. THE CONTACT WANTED TO EXPLORE HIS OPTIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 130,000.
MY AIRBAG SINE IS ON SINE LIKE ONE YEAR
ENGINE CYLINDER MISFIRE WITH PAST ENGINE BLOCK CRACKING DUE TO ANOTHER RECALL NOW COMING BACK 5 YEARS AFTER INITIALLY RECALLED.
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER ASSIST ERROR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD UNION CITY (LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 61,865.
LOST COMPLETE POWER AND CONTROL OF CAR NO ACCELERATION WHEN PRESSING GAS IN THE MIDDLE OF STREET CAR SLOWS DOWN WITHOUT NO WARNING AFTER PARKING THE CAR A WRECK INDICATOR FLASH. THIS IS THE 2ND TIME IT'S HIT DOWN ON ME I HAD IT REPAID LAST YEAR AND IT'S HAPPENING AGAIN MY LIFE IS AT RISK WITH THIS CAR SHUTTING OFF ON ITS OWN IT'S NOT FAIR THAT I'M BEING HELD RESPONSIBLE TO PAY FOR THIS FAULTY DEATH TRAP VEHICLE. I COULDN'T DRIVE MY CAR IN THE MIDDLE OF THE ROAD
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ENTERING THE VEHICLE AND CLOSING THE DRIVER'S DOOR, THE DOOR FAILED TO LATCH AND REMAINED OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MIKE FITZPATRICK FORD (238 BULLSBORO DR, NEWNAN GA 30263, (770) 502-3673) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 156,000.
TRANSMISSION CABLE BUSHING BROKE IN APRIL 2018.. STILL WAITING ON FORMAL RECALL
IN MODERATE TEMPERATURES, ~40-60 DEGREES F, THE ENGINE WILL STALL JUST AFTER STARTING TO DRIVE. SO IN THE SPRING AND THE FALL. IT DOES NOT OCCUR IN THE WINTER OR THE SUMMER. IT USUALLY OCCURS AFTER THE CAR HAS BEEN WARMED UP AND DRIVEN AND THEN TURNED OFF FOR A WHILE. FOR INSTANCE, IF I DRIVE OUT TO LUNCH, STOP AND EAT, AND THEN START DRIVING AGAIN. JUST AFTER I START MOVING, SAY 100 FT., THE ENGINE STARTS RUNNING ROUGH AND NOTHING I DO WILL STOP IT FROM DYING. USUALLY IT STARTS RIGHT UP AND AND THEN IT NEVER HAPPENS AGAIN THAT DRIVE CYCLE. ONLY ONCE HAS IT OCCURRED TWICE IN A ROW. NO "CHECK ENGINE LIGHT" OR CODES. HAD IT CHECKED BY A MECHANIC. THEY CHANGED THE FUEL PRESSURE REGULATOR, BUT IT DID NOT FIX THE ISSUE. STARTED OCCURRING IN THE SPRING OF 2018.
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL AGAIN, WHICH CAUSED THE VEHICLE TO ACCELERATE AT HIGH SPEEDS. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND TOOK IT TO TOWN FORD LINCOLN (700 3RD ST SE, EAST WENATCHEE, WA 98802, (888) 470-0454) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 70,000.
THE HOOD LATCH CONTINUES TO LOOSEN CAUSING MY HOOD NOT TO CLOSE PROPERLY. I HAVE NOTICED THAT MANY OTHER FUSIONS IN MY TOWN ARE DRIVING AROUND WITH HOODS THAT ARE NOT PROPERLY SHUTTING AS WELL.
CRASHNO FIRENO INJURIES0 DEATHS0 WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY. THIS HAS OCCURRED A NUMBER OF TIMES.
MY POWER STEERING WENT ALL OF A SUDDEN WITH NO WARNING. THERE HAVE BEEN COUNTLESS RECALLS FOR THIS ON MY MAKE AND MODEL BUT NO RECALL FOR MY CAR YET.
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE CONTACT NOTICED SMOKE EMERGING FROM THE REAR OF THE VEHICLE. UPON EXITING THE VEHICLE, THE CONTACT OPENED THE HOOD AND OBSERVED FLAMES BEHIND THE ENGINE. THERE WERE NO INJURIES DUE TO THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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