2012 Ford Fusion complaints

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP SIGN, THE POWER STEERING LIGHT ILLUMINATED. IMMEDIATELY AFTER, THE POWER STEERING FAILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE DEALER DID NOT PERFORM ANY REPAIRS. THE FAILURE MILEAGE WAS 59,000.

DRIVING ON THE 605 FWY WITH MY 5 YEAR OLD GOING ABOUT 65MPH WHEN MY CAR SUDDENLY LOST POWER AND A ORANGE WRENCH LIGHT APPEARED, I WAS ABLE TO PULL OFF TO THE SHOULDER WHEN MY CAR JERKED AND COMPLETELY SHUT DOWN. IT TOOK ME 3 TIMES TO GET IT STARTED ONLY TO HAVE THIS HAPPEN AGAIN ABOUT 2 MILES UP THE ROAD. I WAS ABLE TO SAFELY GET HOME BUT MY MECHANIC HAS ADVISED THAT I HAVE AN ERROR CODE P2111 AND MY THROTTLE BODY WILL NEED TO BE REPLACED. THIS IS EXTREMELY DANGEROUS AND I AM NOT A HAPPY FORD CUSTOMER. I WILL BE TAKING IN MY CAR TO THE DEALER TOMORROW IN HOPES THAT THEY WILL STAND BEHIND THIER PRODUCT AND REPLACE THIS PART.

MY RIGHT REAR TAILLIGHT HAS BURNED, CAUSING THE BULB TO MELT IN THE SOCKET, POSSIBLE FIRE HAZARD I WOULD THINK. SOCKET & THE BULB HAVE BEEN REPLACED. BOTH THE FORD DEALERSHIP & RETAIL AUTO PARTS STORE, HAVE DENIED ANY KNOWLEDGE OF THIS ISSUE.

I WAS IN NEW ORLEANS FOR A FAMILY REUNION. LEAVING THE REUNION MY CAR WOULDN'T START. I HAD A FRIEND TO CHECK IT AND POWER WASN'T GOING TO THE PUMP. WE CHANGED THE FUEL PUMP ASSUMING THAT IT HAD WENT OUT AND CHANGE FUSES TOO. AFTER THAT THINKING THAT EVERYTHING WAS OK, WHILE DRIVING TO WORK IN MORNING TRAFFIC GOING 45 TO 50 MPH. THE CAR STOPPED, I COULDN'T GIVE IT GAS OR ANYTHING. I HAD TO HURRY UP AND TURN A BLOCK AND SIT IN THE MIDDLE LANE. I TRIED TURNING THE KEY IT TURNED BUT DIDN'T START. I CHECKED THE FUSE AND BATTERY AND THAT DIDN'T WORK. I STAYED IN CAR FOR ABOUT 15 MINUTES BEFORE IT STARTED AGAIN. AFTER STARTING IT I THOUGHT EVERYTHING WAS OK I WAS WRONG. HAD TO WORK AND TRIED STARTING CAR IT WAS DOING THE SAME THING. I HAD IT TOWED TO A AUTO PART PLACE TO GET DIAGNOSED AND THE RESULTS CAME BACK STATING IT WAS THE FUEL PUMP. I HAD IT TOWED BACK TO MY HOME AND HAD ANOTHER FUEL PUMP INSTALL AND IT CONTINUED DOING THE SAME THING. I HAD MY CAR TOWED BACK TO AUTO PART PLACE AND THEY SAID THAT THE CAR WOULD START BUT THE ELECTRIC WOULD STAY TO THE FUEL PUMP. PLEASE HELP!!! NOW I DON'T TRUST MY CAR ANYMORE.

TAKATA RECALL : THE WINDSHIELD WIPERS ON MY 2012 FORD FUSION DO NOT WORK FAST ENOUGH, EVEN ON THEIR HIGHEST SPEED, IN EVEN MODERATELY HEAVY RAIN. SO WHEN IT RAINS HARD OR I AM ON THE HIGHWAY IT MAKES IT IMPOSSIBLE TO DRIVE AND CAN BE VERY DANGEROUS TO DRIVE IN ANY WEATHER CONDITIONS OTHER THAN COMPLETE SUN.THE MOST RECENT OCCURRENCE OF DANGER I EXPERIENCED FROM THE SLOW WINDSHIELD WIPERS WAS IN GEORGIA ON THE INTERSTATE AND IT WAS RAINY AND TRYING TO GO AT LEAST 60MPH TO KEEP UP WITH TRAFFIC IT WAS ALMOST LIKE DRIVING BLIND. THIS NEEDS TO BE ADDRESSED BEFORE MYSELF, OR SOMEONE ELSE IS SERIOUSLY INJURED!

POWER STEERING STOPPED INTERMITTENTLY WHILE DRIVING, AFTER RECEIVING A RECALL NOTICE, FORD REPLACED THE POWER STEERING GEAR ASSEMBLY IN JUNE 2016. IN AUGUST OF 2016 I WAS OUT OF TOWN AND THE POWER STEERING WENT OUT AGAIN. TOOK IT TO FORD DEALER OUT OF TOWN AND THEY REPLACED THE POWER STEERING ARMS AND WANT TO CHARGE ME $1000.

DRIVING MY VEHICLE WHEN THE POWER STEERING WENT COMPLETELY OUT IN TRAFFIC, MAKING A RIGHT TURN. VEHICLE STEERING WHEEL WOULD NOT BUDGE. IT'S A SAFETY ISSUE DRIVING AND THE STEERING WHEEL GIVES OUT WITHOUT ANY NOTICE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS BEING DIAGNOSED, THE MECHANIC STATED THAT THE VEHICLE WAS IN NEED OF MAJOR REPAIR. THE DIAGNOSTIC PRODUCED FAILURE CODES: (DTCS) AND (P07AEN AND 0415) REGARDING THE CONTROL ARMS IN THE LOWER SUSPENSION. THE MECHANIC INFORMED THE CONTACT THAT THE FRONT SUSPENSION ARMS RIGHT AND LEFT NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE VEHICLE WAS MAKING A LOUD ROARING AND CLICKING NOISE. THE CONTACT NO LONGER FELT SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 89,700.

THE DRIVER SIDE DOOR LATCH AND LOCK ARE BROKE. YOU CANNOT OPEN THE CAR DOOR FROM THE INSIDE, YOU CAN ONLY OPEN IT BY ROLLING DOWN THE WINDOWS. SOMETIMES IT WONT SHUT PROPERLY AND SOMETIMES IT IS ALSO A STRUGGLE TO OPEN IT FROM THE OUTSIDE (AS IF THAT OPTION OF OPENING IT MIGHT BE GONE SOON). THE FIRST OCCURENCE HAPPENED WHILE I WAS IN A STATIONARY POSITION.

HARSH SHIFTS BETWEEN 1-2 AND OR 2-3, FLARES WHEN ACCELERATING AT TIMES..... CLUTCHES SEEM TO BE SLIPPING INSIDE THE TRAMSMISSION AT TIMES DURING HARD ACCELERATION....HARSH DOWNSHIFTS... WHEN SLOWING DOWN FOR A TRAFFIC LIGHT BUT NOT COMING TO A COMPLETE STOP AND TRYING TO ACCELERATE THE CAR ACTS "BOGGY" WHEN THE AIR IS ON. IT SEEMS LIKE IT CAN'T DECIDE WHICH GEAR IT SHOULD BE IN.

SO WITH IN THE PASS WEEK OF 8/8/2016 THRU 8/13/2016. I HAVE HAD A WRENCH LIGHT COME ON 3 DIFFERENT TIMES AND CAR ALMOST SHUT OFF, WHILE DRIVING DOWN THE STREET. SO PULL OVER AND SHUT OFF AND CRANK IT BACK UP AND GO ON. HOWEVER, ITS BECOMING A PROBLEM AND COME TO FIND OUT THIS MAYBE THROTTLE CONTROL/TRANSMISSION ISSUE. SOMEBODY GONNA GET HURT, CAUSE YOU NEVER KNOW WHEN IT GONNA CUT OUT ON YOU. ALSO BOTH DOOR LATCHES WILL NOT EITHER OPEN OR LOCK FROM THE INSIDE. CAUSING EXISTING ISSUE.

CAR WAS MAKING CLUNKING SOUND. WHEN I WAS DRIVING. TOOK IT IN AND WAS TOLD IT WAS THE ASSEMBLY STEERING SYSTEM GEAR. RACK AND PIN SYSTEM CAUSING THE CLUNKING IN GEAR. WAS TOLD MY MECHANIC THIS A HUGE SAFETY PROBLEM. WAS TOLD IT WASN'T SAFE TO DRIVE THE CAR BECAUSE IF I LOSE STEERING COULD LOSE CONTROL OF CAR AND IT COULD CAUSE INJURY TO ME MY FAMILY OR OTHER PEOPLE THAT ARE IN CARS THAT I MAY HIT IF I LOSE CONTROL OF THE VEHICLE. I CAN'T BELIEVE THERE ISN'T A RECALL FROM FORD FOR THIS PROBLEM ! I SAW THERE HAVE BEEN SEVERAL COMPLAINTS FOR SAME ISSUE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SENSOR FAULT LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 12V345000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER SENSOR LIGHT ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE INSIDE DRIVERS SIDE DOOR LATCH DID NOT LOCK WHEN THE VEHICLE WAS IN MOTION (THE OTHER THREE DOOR LATCHES DID). I WAS DRIVING APPROXIMATELY 12 MPH ON A RESIDENTIAL STREET. THE DOOR LATCH REMAINS IN THE EXTENDED OPEN POSITION. THE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE TO EXIT OR ENTER THE VEHICLE. THE DOOR CAN NOT BE LOCKED MANUALLY OR USING THE KEY FOB. I AM UNABLE TO EXIT THE VEHICLE NORMALLY. TO EXIT I HAVE TO ROLL DOWN THE WINDOW, OPEN THE DOOR FROM THE OUTSIDE, THEN IN ORDER TO ROLL THE WINDOW UP AGAIN I HAVE TO GET IN THROUGH ANOTHER DOOR, INSERT THE KEY AND REACH OVER TO THE DRIVERS SIDE. THESE ARE SAFETY ISSUES.

PULLING OUT OF MY DRIVEWAY AT LOW SPEED, THE STEERING LOCKED TO WHERE IT WAS NEARLY IMPOSSIBLE TO CONTROL THE VEHICLE. I WAS ABLE TO COME TO A STOP IMMEDIATELY SO NO DAMAGE OR INJURY. TURNING THE STEERING WHEEL REQUIRED A LOT OF EFFORT SO REVERSING BACK OFF THE STREET AND ONTO THE DRIVEWAY WAS QUITE DIFFICULT. AFTER PARKING, THE DASH ALSO BRIEFLY DISPLAYED SOMETHING LIKE "ADVANCETRACK ERROR". I DON'T REMEMBER THE WORDING EXACTLY.

WHILE DRIVING MY VEHICLE THE DRIVERS SIDE DOOR OPENED BY ITSELF AND THE DOOR WOULD NOT LATCH AFTER THIS OCCURED .

I WAS DRIVING IN THE INTERSTATE WHEN ALL OF A SUDDEN MY POWER STEERING WENT. THE SERVICE LIGHT CAME ON AND READ ''SERVICE POWER STEERING NOW''. IT HAD NEVER DONE THAT BEFORE AND I ONLY HAD THE CAR FOR LESS THAN A YEAR. I JUST THANK GOD NO ONE WAS HURT. I TOOK MY CAR TO THE FORD DEALERSHIP AND THEY SAID THAT IT WAS NOT APART OF THE RECALL, BUT IN MY OPINION IF IT HAS BEEN A ISSUE FOR SEVERAL VEHICLE FIX ALL OF THEM. THEY SAID THE CAR WAS FINE BUT WHEN THE MECHANIC GOT IN MY CAR HE HAD A HARD TIME TURNING THE WHEEL.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE CONTACT INDEPENDENTLY REPLACED THE BATTERY. AFTER THE BATTERY REPLACEMENT, THE STEERING WHEEL SEIZED COMPLETELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,300.

OVER THE PAST WEEK MY 2012 FORD FUSION DECELERATED, IDLED ROUGHLY, LOST POWER STEERING AND POWER BREAKING AND THE WRENCH DUMMY LIGHT CAME ON. ALL 4 TIMES IT OCCURRED BELOW 30 MPH IN CLEAR CONDITIONS. THE CAR IS EXTREMELY HARD TO HANDLE AND LUCKILY I WAS IN AREAS WHERE I COULD PULL OVER SAFELY. ONCE PULLED OVER I WAS ABLE TO RESTART THE CAR AND RESUME DRIVING. I HAVE BROUGHT IN MY CAR TWICE TO A LOCAL MECHANIC WHO COULD NOT FIND ANY ERROR MESSAGES ON THE COMPUTER. I HAVE AN APPOINTMENT AT THE LOCAL FORD DEALERSHIP TO DO MORE DIAGNOSTICS. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND ITS RELIABILITY.

MY AC BLOWER WOULD TURN ON AND OFF RANDOMLY FOR A FEW WEEKS THEN IT WOULD TURN MOSTLY OFF AND NOT KICK BACK ON. THE LAST TIME IT CAME ON FOR ABOUT 20 MINUTES AND SHUT OFF WHEN I WAS TRAVELING OVER 4 HOURS IN 118 DEGREE WEATHER. THEN I HAD IT CHECKED OUT. THEY SAID THAT MY BLOWER MOTOR WIRES WERE BURNING, HAD A SHORT. AFTER FURTHER INVESTIGATION FOUND THAT THE WIRES AND CONNECTOR WERE SEVERELY MELTING AND FUSING TOGETHER AND WAS CAUSING IT TO TURN OFF. HAD TO HAVE IT REPAIRED AS SOON AS POSSIBLE, AS THIS PROBLEM COULD CAUSE A FIRE.

I PURCHASED A USED 2012 FORD FUSION WITH 30K MILES ON IT IN 2015. WHILE DRIVING ON THE FREEWAY AT 70MPH THE VEHICLE LOST ALL POWER CAUSING ME TO ALMOST CRASH. THE THROTTLE BODY WAS DIAGNOSED AS THE ISSUE AND WAS SUPPOSEDLY FIXED UNDER FORD CUSTOMER SATISFACTION 13N03. FAST FORWARD TO JULY 15TH, 2016 AND THE SAME THING HAPPENED WHILE ON THE FREEWAY. MY CAR IS NOW SITTING AT MY LOCAL FORD DEALERSHIP AND EITHER THE DEALERSHIP ISN'T FIXING THE CAR CORRECTLY OR FORD HAS MORE ISSUES THEY ARE HIDING.

JULY 15,2016 MY 2012 FORD FUSION, WITH 30,212 MILES JERKED AND STALLED. HAD TO COAST TO THE SIDE OF THE ROAD. TO RESTART AND THE WRENCH LIGHT CAME ON. TOOK TO DEALER ON JULY 18 WAS TOLD IT SOUNDED LIKE THE EMISSION THROTTLE BUT HAVE TO RUN TEST I NEED TO PAY 115.00 THAT WOULD GO TOWARD THE REPAIR HAVE A EXTENDED WARRANTY BUT SHE STATES IT'S ON ME.

I WAS UNABLE TO UNLATCH THE DRIVER SIDE DOOR FROM INSIDE AFTER COMING TO A COMPLETE STOP NEITHER WITH ENGINE OFF NOR WITH KEY ON. I CONSIDER THIS A MAJOR SAFETY MALFUNCTION. THE LATCH NO LONGER WORKS FROM INSIDE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LOST STEERING POWER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO A NEARBY MALL. THE FAILURE WAS NOT DIAGNOSED AND DID NOT RECUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WOULD BE A CHARGE TO DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

LOSS OF POWER STEERING. CAN NOT TURN THE STEERING WHEEL

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE AIR CONDITIONER WIRES MELTED AND FUSED TOGETHER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.

DRIVER'S SIDE DOOR HANDLE BROKE ALMOST IN THE IDENTICAL SPOT ON A 2009 AND 2012 FORD FUSION I OWN. THE VEHICLE WAS STATIONARY AT MY HOME WHEN THE INCIDENT HAPPENED. THIS HAPPENED WITH NORMAL PRESSURE TO OPEN THE DOOR . THIS PREVENTS THE DOOR FROM OPENING AND OR BEING LOCKED. THE 09 HAD APPROXIMATELY 50K MILES AND THE 2012 HAD APPROX 65K MILES AND HAPPENED ON 6/21/2016. I FEEL THIS IS A DEFECT IN MATERIALS AND DESIGN FOR IT TO HAPPEN ON BOTH VEHICLES I OWN WITH THE EXACT PART NUMBER AND I FEEL THIS IS A MAJOR SAFETY CONCERN SINCE IT COULD HAPPEN DURING AN ACCIDENT PREVENTING THE DRIVER FROM EXITING THE VEHICLE THROUGH THE DRIVERS DOOR.

UNAWARE THAT MY THROTTLE CONTROL TRANSMISSION WAS DEFECTIVE. MY CAR SHUT OFF, WHILE I WAS DRIVING AT APPROXIMATELY 35/40 MPH, ON A BEND ENTERING A BRIDGE AND I WAS ALMOST HIT BY A BUS. WHEN I STARTED CAR UP AGAIN, IT WENT INTO LIMP MODE AND IT CREEPED UNTIL I GOT TO A SAFE AREA AND HAD TO HAVE IT TOWED. FORD REPAIRED IT FOR FREE AFTER I MADE NUMEROUS CALLS BUT I HAD TO PAY FOR A RENTAL WHICH COST ME $140.00. IF I HAD BEEN TRAVELING DOWN A MAJOR HIGHWAY, I COULDVE BEEN KILLED. I NEVER RECEIVED NOTIFICATION OF THIS DEFECTIVE PART. ALSO, MY EVAPORATOR SENSOR WENT BAD IN MY FUSION. A KNOWN DEFECTIVE PART IN EARLIER YEARS UP TO MY YEAR CAR. THE CAR IS ONLY 4 YEARS OLD AND I HAVE NO AIR CONDITIONING. THE PART IS A $20 DEFECTIVE PART BUT THE REPAIRS COST OVER $600.00 BECAUSE THE ENTIRE DASH NEEDS TORN APART. I FEEL THAT SINCE FORD KNEW OF THIS DEFECT, THIS SHOULD ALSO BE REPAIRED FREE OF CHARGE. I HAVE A HANDICAPPED SON WHO NEEDS AIR CONDITIONING AND FINANCIALLY I CANNOT AFFORD TO PAY SUCH A LARGE SUM OF MONEY TO REPLACE THIS WELL KNOWN DEFECTIVE PART.

ON JUNE 14, 2016 THE POWER STEERING FAILED ON MY CAR WHILE I WAS DRIVING IT ON A CITY STREET. I SAW A MESSAGE THAT SAID ELECTRONIC STEERING ASSIST FAILURE. I RESTARTED THE CAR AND THE POWER STEERING WAS WORKING. I DROVE THE CAR 2 MILES TO A FORD DEALER. I WAS TOLD THAT THERE IS A SAFETY RECALL ON THIS ISSUE BUT THAT I HAVE EXCEEDED THE MAXIMUM COVERED MILAGE. MY VEHICLE HAS 184,000 MILES BUT THEY ONLY COVER UP TO 150,000 MILES. I COULD HAVE BEEN INJURED IF THIS OCCURRED AT HIGH SPEED OR IN TRAFFIC.

FOR ALMOST A YEAR MY CAR HAS BEEN MAKING A POPPING CREAKING NOISE WHEN I DRIVE AT LOW SPEEDS (20 OR BELOW). IT STARTED VERY QUIETLY AND HAS PROGRESSIVELY GOTTEN WORSE. I TOOK IT TO THE DEALERSHIP WHERE THEY ADVISED ME THAT THIS STEMS FROM SERVICE BULLETIN TSB 06-24-07. THIS ADVISORY WAS ORIGINALLY JUST FOR 2006 MODELS. HOWEVER, IT IS AFFECTING MY 2012. IT HAS AFFECTED 2007, 2008, AND 2009 AS WELL. THIS IS AN ONGOING SAFETY ISSUE AS THE CONTROL ARMS COULD BREAK AT ANY MOMENT WHILE DRIVING. THIS COULD CAUSE A POTENTIAL CAR ACCIDENT THAT MAY INCLUDE DEATH. THIS ONGOING ISSUE NEEDS TO BE ADDRESSED AS A RECALL SINCE FORD DOES NOT WANT TO COVER COST OF REPAIR TO THEIR ONGOING STEERING ISSUE.

WHEN I TURNED ON THE FAN TO CIRCULATE HEAT OR COOL AIR NOTHING HAPPENED. THE BLOWER MOTOR FOR THE AC AND HEATING HAS FAILED 3 TIMES IN THE LAST 4 YEARS; 12/13/2013, 6/24/2015, AND 5/26/2016. THE LAST TIME THE FORD DEALER HAD TO REPLACE THE ENTIRE WIRING HARNESS AS WELL. THE LAST REPAIR COST $730. ANGELA KEEVIS, FORD MOTOR COMPANY CUSTOMER SERVICE MANAGER, TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME SINCE I HAD ALREADY PAID FOR THE REPAIR. MY SON NEEDED THE CAR FOR HIS HIGH SCHOOL SENIOR PROM SO I NEEDED TO PAY THE BILL ASAP.

THE CAR WAS PARKED ON IGNITION ON. MY MOTHER, ALICE, WENT OUT IN THE EVENING TO CLOSE THE SUNROOF. THE SUNROOF DID NOT LOOK LIKE IT WAS CLOSING, SO MY MOTHER REACHED UP HER HAND TO FEEL. HER FINGERS WERE THEN CLOSED AND LOCKED INTO THE SUNROOF. THE OPEN BUTTON WOULD NOT WORK TO RELEASE HER HAND. NEIGHBORS CAME TO HELP, TURNED OF THE CAR AND TURNED IT BACK ON AGAIN TO TRY AND OPEN THE ROOF, BUT IT WOULD NOT OPEN TO RELEASE HER FINGERS. CROWBARS WERE USED TO TRY AND RELEASE THE FRAME FROM HER HAND, BUT IT WOULD NOT BUDGE. POLICE HAD TO BREAK THE GLASS OF THE SUNROOF TO RELEASE THE FRAME FROM HER HAND. THIS IS A HUGE SAFETY CONCERN. IF A CHILD'S HAND WOULD HAVE BEEN CAUGHT IT WOULD HAVE BEEN CRUSHED. THEY NEED TO HAVE AN EMERGENCY SENSER TO NEVER CLOSE AND LOCK IN PLACE IF THERE IS AN OBSTRUCTION, OR AN EMERGENCY RELEASE. NOW, MY MOTHER HAS TO FACE MEDICAL AND INSURANCE COSTS. I TYPE THIS IN HER PRESENCE ON HER BEHALF, DUE TO HER RIGHT FINGERS BEING INJURED. WITH THE GRACE OF GOD, NO BONES WERE BROKEN. ANYONE CAN RELATE TO HOW PAINFUL AND TRAUMATIZING IT WAS FOR HER TO HAVE HER HAND CLAMPED AND LOCKED IN PLACE WITH NO RELEASE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,800.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL REQUIRED MORE FORCE TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

POWER STEERING FAILED NOTICE DISPLAYED UPON STARTING PARKED VEHICLE.. 2012 FORD FUSION DISPLAY PANEL SAID "POWER STEERING ASSIST FAILURE" AND " SERVICE ADVANCETRAC." WHEN I LOGGED IN ON FORD OWNER WEBSITE, IT ADVISED ME OF "FIELD SERVICE ACTION" TITLED "EPAS STEERING EFFORTS" AND FIELD SERVICE ACTION NUMBER "15N01." DATE THIS BEGAN APPROXIMATE, AND HAS REPEATED AND FINALLY REMAINS FAILED. MILEAGE IS APPROXIMATE.

THE VEHICLE WILL STOP RUNNING WHILE SITTING STILL (AT LIGHT, STOP SIGN), I TOOK IT IN AND TO THE DEALERSHIP AND THEY SAID OH YEAH THERE'S A COMPUTER UPDATE. I WAS NEVER ADVISED OF THE UPDATE AND HAD TO HAVE MY CAR DIE IN THE MIDDLE OF SEVERAL BUSY ROADS. AFTER THE UPDATE THE CAR DID NOT DIE ANY LONGER BUT THAT WAS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED I HAD TO COME IN. THE CAR WILL BOG DOWN WHEN YOU PRESS ON THE ACCELERATOR, IT WILL BOG DOWN THEN LURCH FORWARD. THE ISSUE IS WHEN STARTING FROM A STOP OR ANY TIME YOU ARE ATTEMPTING TO ACCELERATE. THE SHIFTING OF GEARS SEEMS TO BE SLOW TO CHANGE. I HAVE TAKEN IT TO THE DEALER AND I AM TOLD THEY CAN NOT REPEAT THE "ISSUE". I HAVE HAD ISSUES WITH BRAKING AS WELL. THE CAR WHEN IN REVERSE ON AN INCLINE DID NOT WORK AND I ROLLED DOWN INTO THE STREET. I HAD THE BRAKES CHECKED AND AGAIN WAS TOLD THEY WERE NOT ABLE TO "REPEAT THE ISSUE". THE AIR CONDITIONER WILL ONLY WORK WHEN IT WANTS TO. SOMETIMES IT BLOWS COLD AIR SOMETIMES IT BLOWS HOT AIR.

2015 HAD THROTTLE BODY REPLACED BY FORD FOR NOTHING ..8 MONTHS LATER IT HAPPENED AGAIN 6/3/16..FORD PAID FOR THE FIRST WONT DO THE SECOND WITHOUT ME PAYING FOR IT..THIS CAN BE DANGEROUS AS IT JUST STOPS , YOU HAVE NO POWER TO MOVE, THEN IT SHAKES AND DIES. I DID START IT RIGHT AFTER AND GOT HOME BOTH TIMES. JUST SAYING IF THIS IS A FAULTY PART..WHY ARENT THEY FIXING IT, NOT US. I F YOUR GOING FASDT I WOULD HATE TO THINK WHAT WOULD HAPPEN ON A BIG HIGHWAY.

I AM FACING ELECTRICAL ISSUE IN MY CAR VERY FREQUENTLY. THE ELECTRICAL PROBLEM OCCURS TWO WAYS, 1) WHILE RUNNING 2) WHILE STARTING THE CAR WHILE RUNNING:- WHEN THE ELECTRICAL ISSUE COME WHILE CAR IS RUNNING THEN THE BELOW PROBLEM OCCURS, 1. TRANSMISSION SHOULD NOT BE SET TO PARKING, IF SET TO PARKING THEN WE CANNOT MOVE TO NEUTRAL OR DRIVE. IT WILL BE STUCK AND TOW IS THE ONLY OPTION. 2. TURN LIGHTS WILL NOT WORK. 3. HEAD LIGHTS WILL NOT WORK. 4. DOOR GLASS SLIDING WILL NOT WORK. 5. AC WILL NOT WORK 6. CAR DISPLAY WILL NOT WORK FOR CLOCK AM/FM 2) WHILE STARTING THE CAR:- IF THE PROBLEM OCCURS WHILE STARTING THE CAR THEN I WILL BE ABLE TO ONLY START THE CAR AND THE AUTOMATIC TRANSMISSION WILL NOT WORK. WE CANNOT MOVE THE TRANSMISSION FROM PARKING TO NEUTRAL OR DRIVE. TOWING THE VEHICLE IS THE ONLY OPTION. THIS IS DANGEROUS WHILE DRIVING AT NIGHT, I GOT THIS ISSUE ONE TIME AT NIGHT AND I GOT THE TOUGH TIME IN TOWING THE CAR AND GETTING TO SERVICE CENTRE. AS THE SERVICE CENTRE IS ALWAYS BUSY THEY WONT GET THE TIME TO DIAGNOSIS IMMEDIATELY AND AT THE TIME OF THEY CHECK IT WORK PROPERLY. ANY WAY THEY WERE NOT ABLE TO FIND ANY ISSUES WITH ME CAR. BUT WHEN I TAKE THE CAR BACK TO HOME THE ELECTRICAL ISSUE OFTEN OCCURS. NO ONE ASSURE OF THE SAFETY, AND I AM TRYING MY BEST TO DRIVE AT NIGHT AND HIGHWAYS. EXTREMELY DANGEROUS.

DRIVER SEAT, HEATER GOT SUPER HOT TO THE POINT OF BURNING A FEW TIME, THEN STOPPED WORKING ALTOGETHER BY 68K MILES. BRAKES, RIGHT SIDE FRONT COMPLETELY WORE THRU OUTSIDE PAD ONLY BY 48K MILES, RIGHT REAR DID SAME THING BY 70K. IN BOTH INSTANCES ONLY ONE PAD WAS SHOT. WHY ONLY ONE PAD WEARING TO BACKING PLATE, LOOKS LIKE PADS NOT RELEASING. ELECTRICAL, ALL WINDOWS, INCLUDING MOON ROOF, OPEN BY THEMSELVES WHILE NOWHERE NEAR CAR AND IT'S LOCKED.

I HAVE BEEN HAVING ISSUES WITH THE THROTTLE BODY. YESTERDAY, WHEN PULLING OUT ONTO THE HIGHWAY, MY THROTTLE BODY LIGHT CAME ON AND MY CAR WOULD NOT PICK UP SPEED. I WAS ALMOST REAR ENDED. I WAS PRESSING THE GAS, BUT IT WOULD NOT PICK UP AT ALL. I HAVE A 4 YEAR-OLD DAUGHTER. THIS IS VERY DANGEROUS. I DON'T WANT TO BE DRIVING AND HAVE TO WORRY ABOUT IF MY CAR IS GOING TO STALL AS I ENTER TRAFFIC. THE THROTTLE BODY SHOULD BE RECALLED!

I HAVE A POWER STEERING FAULT ON THE MESSAGE BOARD. I CANNOT TURN THE WHEEL WITHOUT HAVING TO USE ALL MY STRENGTH. NEARLY GOT INTO TWO ACCIDENTS WHILE DRIVING WHEN THIS HAPPENED.

THE DRIVER DOOR HANDLE LOCKS THE MINUTE YOU CLOSE THE DOOR, AND BOTH THE DRIVER AND PASSANGER SIDE HANDLES BROKE AT THE SAME TIME.FORD WANTS TO CHARGE ME OVER $440.00 TO FIX THEM. THIS IS AN ITEM THAT SHOULD BE FIXED THROUGH OUR WARRANTIES THEY COST AN ARM AND A LEG. THEIR SERVICE MANANGER LARRY TATE ACTED LIKE HE DID NOT CARE WHEN I TALKED TO HIM ABOUT THE SITUATION. THIS HAS ALSO HAPPENED TO ANOTHER FORD FUSION THAT MY MOTHER-N-LAW DRIVES.

WHILE BACKING OUT N A GROCERY STORE PARKING LOT, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY TIGHT. I HAD TO APPLY FORCE TO THE STEERING WHEEL TO GET IT TO TURN. I RESTARTED THE VEHICLE AND THE CONDITION CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.

WHEN I'M EITHER TAKING OFF OR IN MOTION RIDING DOWN ANY TYPE OF ROAD OR HIGHWAY A WRENCH LIGHT COMES ON SOME TIME. I LOOK THE ICON UP AND IT SAYS SOMETHING ABOUT THE POWER TRAN OR TRANSMISSION. WHILE IN MOTION IT FEEL AS IF I LOST SPEED AND THEN THE WRENCH ICON POPS ON. WHEN TAKING OFF I CAN FEEL A JERK AS IF IT CAN'T GET THE POWER TO SHIFT AND GO.

MY POWER STEERING ASSIST FAULT CAME ON WHILE I WAS DRIVING HOME LAST NIGHT. IT CAUSED ME TO MESS UP MY FRONT END. I DIDN'T RECEIVE ANY INFORMATION ABOUT A RECALL, BUT WHEN I LOOKED UP MY VIN, I FOUND OUT IT HAD A OPEN CASE I NEED TO KNOW WHAT TO DO NEXT... PLEASE HELP

LOST POWER STEERING WHILE DRIVING ON A CITY STREET.

WHILE DRIVING ON A CITY STREET THE "ADVANCETRAC" CAME ON AND "POWER STEERING NEEDS TO BE REPLACED" CAME ON. I WAS NIGHT TIME I MADE IT HOME. ONCE HOME I TURNED THE CAR OFF AND THE "REPLACE POWER STEERING NOW" I HAD LOST ALL POWER STEERING. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME MY SON WAS DRIVING ON THE HIGHWAY. I TOOK IT TO THE MECHANIC THE FIRST TIME AND THEY SAID IT WAS NOTHING WRONG I JUST NEEDED NEW TIRES.

PASSENGER SEAT BELT LIGHT COME ON AND STAYS ON. THE SEAT BELT WARNING GOES OF AFTER FASTENING BUT IF IT'S TAKEN OFF DURING THE TRIP, NEVER ANOTHER WARNING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT CRASHED THE VEHICLE INTO A WOODED AREA. DURING THE CRASH, BOTH THE DRIVER AND FRONT PASSENGER SUSTAINED BACK INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. MEDICAL ATTENTION WAS NOT REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 104,000.