2011 Ford Fusion complaints

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED, CAUSING HER TO CRASH INTO A CURB. THE VEHICLE WAS RESTARTED AND THE STEERING WHEEL OPERATED UNDER NORMAL CONDITIONS. THE FAILURE RECURRED SEVERAL TIMES HOWEVER. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND EACH TIME, THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 20,000. THE VIN WAS NOT AVAILABLE.

MY SISTER WAS DRIVING MY 2011 FORD FUSION TO GO OUT OF TOWN , WHEN GETTING BACK INTO TOWN, SHE PULLED INTO MACDONALDS, PUT SHIFT IN PARK. WHILE SITTING IN CAR, WE WERE TAKING FOOD ORDERS FROM PASSENGERS, ONE IN FRONT PASSENGER SIDE OF CAR AND ONE IN BACK PASSENGER SIDE. WE, MY SISTER WHO WAS DRIVING AND I WHO OWN THE CAR, GOT OUT OF AUTOMBILE , WE WENT INTO MACDONALDS STOOD IN LINE, WHEN WE GOT UP TO THE COUNTER TO ORDER, SOMEONE YELLED " THAT CAR IS ROLLING BACKWARDS" AND THE CAR ROLLED BACKWARDS INTO THE SIDE OF A WHITE TRUCK, DAMANGING THE PASSENGER SIDE DOOR ON THE TRUCK, NO DAMAGE ON FORD FUSION. THE CAR WAS RUNNING AS TO LEAVE THE AIR CONDITIONER ON BECAUSE IT WAS SO HOT OUT. I WAS IN THE RESTURANT AND NOT EVEN NEAR THE FORD FUSION AT THE TIME OF ROLL BACK. I HAVE BEEN DRIVING FOR OVER 53 YEARS AND KNOW WHEN A CAR IS IN GEAR, THIS FORD FUSION JUMPED OUT OF GEAR SOMEHOW, IT WAS IN GEAR. EVEN WHERE IT WAS PARKED WAS ON A SMALL INCLINE. WHEN TAKING THE FORD FUSION TO FORD DEALERS, I WAS TOLD THAT IT COULD'NT HAVE JUMPED OUT OF GEAR, IT HAD TO HAVE NOT BEEN IN PARK. NOW REMEMBER THIS CAR WAS RUNNING WITH THE AIR ON, DIDN'T ROLL BACK WHEN WE WERE TAKING ORDERS FOR FOOD, AND THEN WE STOOD IN LINE IN THE RESTURANT BEFOR THE CAR ROLLED BACKWARDS. THIS WAS REPORTED AS AN ACCIDENT ON MY SISTER'S INSURANCE, HOW CAN THIS BE , HOW DO THEY KNOW I WASN'T GOING TO DRIVE MY CAR THE REST OF THE WAY HOME,WE WERE ONLY 1 MILE FROM HOME. AND BESIDES THE CAR DIDN'T EVEN ROLL BACK FOR APROXMON

TODAY WAS THE FOURTH TIME MY ACCELERATOR FAILED TO WORK ON MY CAR. IT HAS HAPPENED ON THE HIGHWAY DOING 65 AND AT LOW SPEEDS. THE DEALER TELLS ME IT IS THE THROTTLE BODY AND THAT THEY ARE FAMILIAR WITH THE PROBLEM. THEY ALSO TELL ME IT WILL HAPPEN AGAIN. FORD MOTOR REFUSES TO FIX THE PROBLEM UNDER WARRANTY UNTIL THE DEALER CAN REPRODUCE THIS INTERMITTENT PROBLEM OR ITS COMPUTER SYSTEMS CONFIRMS A PROBLEM. NEITHER COULD BE DONE WHEN I TOOK THE CAR TO THE DEALER FOR REPAIR. THE INTERNET DEMONSTRATES OTHERS WITH THIS EXACT SAME PROBLEM. I AM WORRIED THAT THIS PROBLEM WILL REOCCUR IN AN INOPPORTUNE TIME CAUSING AN ACCIDENT AND INJURY. WHEN IT OCCURS, THE ACCELERATOR STOPS WORKING, BUT THE ENGINE IS STILL RUNNING. A WRENCH LIGHT APPEARS ON THE DASH. I AM ABLE TO COAST TO A STOP, BUT MUST PUT THE CAR IN PARK AND RESTART THE CAR FOR THE PROBLEM TO TEMPORARILY RESOLVE. FORD SEEMS TO BE AWARE THAT THIS PROBLEM EXISTS, BUT IS REFUSING TO MAKE THE WARRANTY REPAIR. *TR

PULLED UP TO MCDONALD'S, PUT IN PARK, TOOK ORDERS FROM OTHER PEOPLE IN AUTO. GOT OUT OF AUTO TOOK ANOTHER ORDER FROM PASSENGERS, LEFT RUNNING, WENT INTO MCDONALD'S STOOD IN LINE, WHEN UP TO COUNTER TO ORDER FOOD, SOME YELLED " THAT CAR IS ROLLING BACKWARDS, IT WAS MY SISTERS 2011 FUSION, IT WAS PUT IN GEAR BEFORE WE WENT INTO RESTAURANT IT JUMPED OUT OF GEAR AND ROLLED BACK INTO THE SIDE OF A WHITE TRUCK. TOOK THE CAR TO FORD AND THE PERSON SAID IT IS WAS NOT POSSIBLE FOR THAT TO HAPPEN, BUT IT DID. *TR

BACKGROUND: I AM A MEMBER OF THE US MILITARY STATIONED OVERSEAS, SO IT'S A LITTLE HARDER TO DO MAINTENANCE ON VEHICLES.... I PURCHASED A FORD FUSION LAST YEAR UNDERSTANDING IT WAS A VEHICLE I WOULDN'T HAVE TO DO MUCH MAINTENANCE ON FOR THE NEXT FEW YEARS BESIDES THE BASIC OIL, COOLANT, BRAKE FLUID, AND FILTER CHECKS. FOR THE LAST YEAR IT HAD NO PROBLEMS UNTIL YESTERDAY. I WAS DRIVING HOME AND CAME TO A BUSY INTERSECTION WHERE I HAD TO TURN LEFT FROM A STOP. 1 1/2 SECONDS INTO THE TURN (ABOUT 6 MPH) MY THROTTLE CUT OFF, THE WRENCH LIGHT CAME ON AND I WAS COASTING ABOUT 4 MPH THROUGH THE INTERSECTION WITH ONCOMING TRAFFIC... NOT AN EXPERIENCE YOU WANT TO HAVE IN A FOREIGN COUNTRY. I GOT THROUGH THE INTERSECTION, PULLED OVER AND NOTICED MY ENGINE WAS WAVERING IN RPM'S FROM AROUND 1000-2500. I TURNED OFF MY CAR, WAITED ABOUT 2 MINUTES AND TURNED IT BACK ON TO NOTICE IT DIDN'T TURN OVER LIKE THE OTHER HUNDREDS OF OTHER TIMES IT DID IN THE PAST YEAR. IT TOOK ABOUT 6-7 SECONDS OF THE ENGINE CRANKING TO GET IT TO RUN. I TOOK IT HOME AND IT SAT OVERNIGHT IN MY CARPORT. TODAY IT HAPPENED AGAIN AT A 4 WAY STOP. I WOULD LOVE TO KNOW IF FORD IS GOING TO DO SOMETHING ABOUT THIS ISSUE. I HAVE READ MULTIPLE POSTS AND A TON OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM. NOW IT SEEMS I NEED TO REPLACE MY THROTTLE BODY WHICH IS NOT GOING TO BE CHEAP. THERE COMES A TIME WHERE THE DEALER NEEDS TO STEP IN, ESPECIALLY IF IT IS PUTTING PEOPLE AT RISK..... *TR

THE TRANSMISSION SHIFTS HARD/JERKS BETWEEN 2ND AND 3RD GEAR FREQUENTLY. IT ALSO SHIFTS HARD/JERKS WHEN LOWERING SPEED IN HEAVY TRAFFIC SITUATIONS. *TR

BEGINNING ON MONDAY, SEPTEMBER 10, 2012 RIGHT UP UNTIL THIS MORNING, THURSDAY, SEPTEMBER 13TH, THE POWER STEERING ON MY 2011 FORD FUSION HAS LOCKED UP SIX TIMES. THE FIRST OCCURRENCE HAPPENED ON MONDAY 9/10/2012 AS I WAS ABOUT TO TURN A CORNER AT A VERY BUSY INTERSECTION. I WAS GOING APPROXIMATELY 30 MPH. AS I WAS ABOUT TO TURN, BELLS AND WHISTLES WENT OFF, MY POWER STEERING FAILED AND A MESSAGE ON MY DASH BOARD READ "SERVICE ADVANCETRAC" AND "POWER STEERING ASSIST FAILURE." THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER - BASICALLY LOCKED UP. LUCKILY I WAS ABLE TO SAFELY PULL OVER TO WHERE I COULD TURN MY CAR OFF, TAKE THE KEY OUT OF THE IGNITION AND RESTART IT TO UNLOCK THE STEERING. SINCE THEN, (3 DAYS LATER) THIS HAS OCCURRED ANOTHER FIVE TIMES. NOT ALL INSTANCES HAVE BEEN WHILE TURNING A CORNER AND IT HAPPENS AT RANDOM SPEED. THE ONLY WAY I CAN UNLOCK THE STEERING IS BY SHUTTING THE CAR OFF, TAKING THE KEY OUT OF THE IGNITION AND TOTALLY RESTARTING IT. I LIVE IN HOUSTON, TX AND SPEND SEVERAL HOURS IN MY CAR EACH DAY JUST COMMUTING BACK AND FORTH FROM WORK ALONE. I AM TRULY TERRIFIED EACH TIME I GET IN MY CAR - ESPECIALLY ON THE INTERSTATES DURING RUSH HOUR. I SHOULD NOT HAVE TO FEEL LIKE THIS. THIS IS A MAJOR SAFETY ISSUE AND IN MY OPINION, FORD NEEDS TO ADMINISTER A RECALL! I HAVE AN APPOINTMENT SCHEDULED TO TAKE MY CAR IN BUT FROM EVERYTHING THAT I HAVE READ ONLINE, THE PARTS THAT ARE NEEDED TO REMEDY THIS PROBLEM ARE ALL ON BACK ORDER. PLEASE HELP! I KNOW THERE

IT HAS HAPPENED BEFORE TO MY WIFE ON TWO OTHER OCCASIONS. SO I TOOK THE CAR OUT AND DROVE IT AROUND AND WAS COMING BACK HOME AND AFTER TURNING ONTO OUR RODE AND GOT UP TO 45 MPH THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT CAME ON AND LOSS ALL POWER. STEP ON THE GAS PEDAL AND THERE WAS NOTHING. ROLLED OVER TO THE SHOULDER AND PUT IN PARK AND WAITED FOR A COUPLE OF MINUTES AND RESTARTED IT. WENT ABOUT ANOTHER 300 YARDS AND IT DID IT AGAIN. DID SOME RESEARCH ON THE INTERNET AND FORD HAS BEEN HAVING THIS PROBLEM WITH THE FUSION AND THERE OTHER CARS LIKE THE ESCAPE. THEY ALL CAME DOWN TO THE THROTTLE BODY BEING BAD AND HAD TO BE REPLACED. BUT MY QUESTION IS IF THEY HAVE BEEN HAVING THIS PROBLEM FOR AWHILE WHY HASN'T FORD OR SOMEONE PUT A RECALL ON THESE THROTTLE BODY'S. THIS CAN CAUSE A SERIOUS ACCIDENT IF A PERSON IS GOING DOWN THE HIGHWAY AND THIS OCCURS THE PERSON COULD BE POSSIBLY REAR ENDED. *TR *JS

STEERING JUST QUIT ALL KINDS OF LIGHTS CAME ON THE DASH THEY REPLACED IT TWICE. AND IT STILL ISN'T RIGHT. *TR

THE FAN BLOWER TO THE AIR CONDITION FAILED TO WORK AFTER A SHORT PARK. THE DEALERSHIP TOLD ME THE WIRE AND RESISTER HAD BURNED,DID NOT KNOW WHICH HAPPENED FIRST. I WAS TOLD IT COULD CAUSE A FIRE SO THE PARTS WERE DISCONNECTED. UNTIL NEW PARTS WERE INSTALLED. MY CONCERN IS THIS VEHICLE WAS PARKED IN MY GARAGE AND THIS COULD HAVE BEEN A MUCH BIGGER PROBLEM . I ALSO AM CONCERNED THAT I AM NOT THE ONLY ONE. WHY SHOULD THIS HAPPEN TO A CAR LESS THAN 2 YEARS OLD. *TR

I TURNED RIGHT AND ACCELERATED TO 10 MILES. THE WRENCH LIGHT CAME ON AND THE CAR STALLED AND I COULD NO LONGER ACCELERATE. I PUT THE CAR IN MANUAL AND WAS ONLY ABLE TO GO 2 MPH I FOUND A SAFE PLACE TO PULL OVER AND SHUT OFF THE CAR. I TURNED IT BCK ON AND I WAS ABLE TO ACCELERATE AND HA NO FURTHER ISSUES. HOW THE CAR HAS DONE IT 3 TIMES SINCE. THIS IS EXTREMELY DANGEROUS IF IN HIGH TRAFFIC AREAS. *TR

ON 1/3/2012 I WAS DRIVING AT 40 MPH, AND MY SERVICE ADVANCE TRACK LIGHT CAME ON. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM, THEY ALSO TOLD ME THE ONLY CODE THEY COULD RETRIEVE FROM THE COMPUTER ANALYSIS WAS RELATED TO THE CAR BEING STARTED WITH AN UNPROGRAMMED KEY. I QUESTIONED THEIR EXPLANATION, BUT TOOK THE CAR AND CONTINUED DRIVING IT. TODAY 8/30/2012, I WAS DRIVING ON THE HIGHWAY 65-70 MPH, A SERVICE ADVANCE TRACK AND POWER STEERING ASSIST FAULT MESSAGE CAME ON, AND MY POWER STEERING QUIT WORKING!!! I CALLED THE DEALER, TALKED TO THE SERVICE MANAGER, EXPLAINED THE PROBLEM, TOLD HIM IT WAS THE SECOND TIME I HAD HAD THE ISSUE, THAT I CONSIDERED IT A SAFETY ISSUE, AND THAT I WAS NOT GOING TO LEAVE THE DEALERSHIP WITHOUT AN APPROPRIATE RESOLUTION. HE TOLD ME HE WOULD NEED TO KEEP MY CAR AND DRIVE IT FOR SEVERAL DAYS TO SEE IF HE COULD RECREATE THE PROBLEM. HE FURTHER TOLD ME THAT IF MY CAR WAS HOOKED UP TO DIAGNOSTICS AND AGAIN FAILED TO PROVIDE HIS TECHNICIAN WITH A REPAIR CODE THAT HE WOULDN'T BE ABLE TO DO ANYTHING TO REPAIR MY CAR BECAUSE FORD WOULDN'T PAY HIM TO REPAIR IT. ONCE ON THE INTERNET I LITERALLY FOUND HUNDREDS OF THE EXACT SAME COMPLAINT, FOR 2010, 2011, 2012 FORD FUSIONS....ALL LEVELS INCLUDING HYBRIDS. I ALSO FOUND SIMILAR STORIES ABOUT DEALERS CLAIMING TO NEED TO DRIVE THE CARS TO REPLICATE THE PROBLEM, DEALERS CLAIMING NO CODE WAS PROVIDED DURING ANALYSIS, DEALERS ADMITTING THERE IS A PROBLEM, BUT NOT BEING ABLE TO FIX

THERE IS A PROBLEM WITH THE DOOR LOCKS. ONE TWO OCCASIONS THE DRIVERS DOOR LOCK HAS FAILED TO ENGAGE IN COLD WEATHER (APPROX 30 DEGREES). ONCE I WAS OUTSIDE THE CAR, THE KEYLESS ENTRY WOULD NOT UNLOCK THE DOOR, AND I TRIED THE PHYSICAL KEY. I WAS ABLE TO VERY SLOWLY TURN IT TO GET IN. HOWEVER, THE SECOND TIME THIS HAPPENED I WAS *INSIDE* THE CAR AND COULD NOT GET OUT. THE ELECTRONIC LOCK SWITCH WOULD FAIL (THOUGH I DID HEAR IT TRYING TO WORK), AND THE MANUAL LEVER WAS LOOSE AND WOULD NOT UNLOCK THE DOOR. AFTER SEVERAL MINUTES OF TRYING THE ELECTRONIC LOCK, THE DOOR FINALLY OPENED. THE DEALER SAID THEY COULD DO NOTHING BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. THE CAR WAS UNDER WARRANTY AND I THINK THE DOOR (OR ALL THE DOORS) SHOULD BE REPLACED SINCE THIS IS A LIFE AND SAFETY ISSUE. THIS ISSUE WAS NEARLY IDENTICAL TO COMPLAINT #10326963. *TR

NOTHING ACTUALLY HAPPENED YET. THIS MORNING ON MY WAY TO WORK, MY VEHICLE SEEMED LIKE IT WAS READY TO ACCELERATE WITHOUT ME PRESSING THE GAS. I WAS AT A STOPLIGHT, THEN I NOTICED MY VEHICLE WAS TRYING TO TAKE OFF ON IT'S OWN. IT WAS GIVING SLIGHT JERKS TO GO FORWARD. FIRST TIME I EXPERIENCED THIS. I WILL BE CONTACTING FORD ABOUT THIS ISSUE TODAY, ALTHOUGH THEY WILL TELL ME "WE CAN'T DO ANYTHING UNTIL A LIGHT COMES ON." *TR

WHILE DRIVING ~55MPH IN LEFT LANE OF A 3-LANE INTERSTATE AT MORNING RUSH HOUR, THE ENGINE LOST POWER, CONTINUED RUNNING AT ~1000RPM, BUT WOULD NOT ACCELERATE. THE CHECK ENGINE AND WRENCH LIGHTS WERE ON. THE CAR WAS NEARLY HIT BY NUMEROUS VEHICLES AS I COASTED TO THE EMERGENCY LANE ON THE RIGHT SIDE OF THE EXPRESSWAY. THE ENGINE WAS SHUT OFF, THEN RESTARTED, AND IT WAS OK FOR SEVERAL MILES. THE SAME SCENARIO WAS REPEATED TWICE WHILE DRIVING TO A NEARBY DEALER. THE THROTTLE BODY WAS REPLACED AT A COST OF $650 SINCE IT WAS OUT OF WARRANTY. SERVICE PERSONNEL TOLD ME THAT THEY HAD SEEN SEVERAL OF THESE SAME PROBLEMS ON FUSIONS. THIS ONE DEALER IS MOST LIKELY REPRESENTATIVE OF OTHERS, SO THERE MUST BE A VERY LARGE NUMBER OF THESE PROBLEMS OCCURRING IN NEARLY NEW VEHICLES. WHY HASN'T FORD, WHERE QUALITY USED TO BE JOB ONE, ISSUED A RECALL? THIS CAR HAS BEEN OTHERWISE FLAWLESS UP TO THIS POINT. *TR

I WAS DRIVING HOME ON THE HIGHWAY ALL OF A SUDDEN POWER STEERING FROZE. WARNING LIGHT "SERVICE ADVANCETRAC" AND "POWER STEERING FAILURE CAME ON. NEXT DAY 8/8/12, TOOK IT TO THE DEALERSHIP WHERE IT STILL SITS. WAS TOLD THAT THE PART THAT IS BAD (THE RACK AND PINION) IS ON BACK ORDER. WAS JUST TOLD TODAY 8/17/12 THAT IT WILL BE OCTOBER BEFORE THE PART WILL BE SHIPPED. CALLED FORD (COMPANY) AND WAS TOLD THAT MY CASE WAS MADE A PRIORITY AND I WOULD HAVE TO WAIT UNTIL SEPTEMBER 10TH FOR A FOLLOW UP (RIDICULOUS). A CUSTOMER WHO IS SPENDING THIS KIND OF MONEY SHOULDN'T HAVE TO WAIT A MONTH TO GET HELP OR WAIT TWO MONTHS TO HAVE HIS/HER VEHICLE FIXED. AS OF NEXT THURSDAY AUG. 23 IT WILL BE 16 DAYS WITHOUT MY CAR. I WILL THEN SEND A LETTER TO THE FORD FOR A "LAST CHANCE TO REPAIR MY CAR." AFTER THAT THEY HAVE 10 DAYS TO FIX IT. AFTER TEN DAYS I CAN DEMAND A REFUND OR A NEW CAR. IF FORD DOESN'T COMPLY THEN I CAN FILE A SUIT AGAINST FORD ACCORDING TO THE MISSISSIPPI LEMON LAW (CONSUMER PROTECTION DIVISION OF THE MISSISSIPPI ATTORNEY GENERAL'S OFFICE) FORD I WILL SEE YOU IN COURT! SINCERELY A DISAPPOINTED CUSTOMER. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE PART WAS ON BACKORDER AND WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 09/12/12 *BF UPDATED 09/12/2012 *JS

WHILE DRIVING THE VEHICLE I RECEIVED A SERVICE ADVANCE TRACK AND A POWER STEERING MALFUNCTION NOTIFICATION AND THEN THE STEERING FROZE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND THEN BACK ON WHICH SEEMED TO RESET SOMETHING. THE VEHICLE IS PRESENTLY AT THE DEALER AND I WAS INFORMED THERE WAS A BACK ORDER FOR 2000 OF THE DEFECTIVE PARTS. *TR

AS EARLY AS JANUARY THIS YEAR I TURNED A CORNER AND THE POWER STEERING FAILED. I PARKED THE CAR AS I HAD ARRIVED AT MY DESTINATION AND WHEN I RESTARTED IT THE STEERING WAS WORKING FINE. THIS HAS HAPPENED AT LEAST THREE TIMES SINCE THEN WHILE I WAS ON THE HIGHWAY. I WOULD TURN OFF THE IGNITION FOR A FEW SECONDS AND TURN IT BACK ON WITHOUT STOPPING AND THE POWER STEERING WOULD RETURN. MONDAY I PARKED THE CAR AT MY OFFICE AND WHEN I RESTARTED IT I GOT TWO ALERTS ONE WAS FOR A STEERING FAULT AND THE OTHER WAS FOR ADVANCE TRACK NEEDS SERVICE. I GOT THE CAR TO A DEALER TODAY AND THE PROBLEM CAN'T BE REPAIRED. THE STEERING COLUMN MUST BE REMOVED FROM THE CAR AS THE DEALER IS NOT ALLOWED TO REPAIR THE ELECTRONICS. I THOUGHT THIS WAS A MINOR PROBLEM WITH A SENSOR RECEIVING THE WRONG SIGNAL BUT FORD HAS TURNED IT INTO A MAJOR REPAIR JOB. IF THIS PROBLEM IS SOMETHING THAT COULD HAPPEN TO ANY FUSION IT COULD BE VERY DANGEROUS AS THE CAR IS VERY HARD TO STEER. THE COMPUTER SHOULD NOT BE ALLOWED TO SWITCH OFF THE POWER STEERING WHILE THERE IS NOT A PROBLEM WITH THE ACTUAL POWER STEERING MECHANISM. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT SPORADICALLY WHEN THE ACCELERATOR PEDAL WAS PRESSED, THE VEHICLE WILL NOT ACCELERATE. THE CONTACT STATED THAT THERE ARE ALSO INSTANCES WHEN THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT THE PEDAL BEING ENGAGED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE THROTTLE BODY AND CABLE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE THROTTLE CABLE AND BODY WERE NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO AN INCREASE IN THE ENGINE RPMS AND THE ENGINE LOST SOME OF ITS POWER. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER AND THE VEHICLE TOWED TO A DEALER. THE DEALER WAS ABLE TO START THE VEHICLE AND PERFORM A TEST DRIVE. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 23,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE VEHICLE DUPLICATED THE FAILURE ON AUGUST 2ND AT 23,500. THE DEALERSHIP IN KNOXVILLE REPLACED THE THROTTLE BODY. THE FAILURE DID NOT RECUR. UPDATED 09/11/2012 *JS

PULLING INTO TRAFFIC CAR LOST ALL THROTTLE CONTROL WRENCH LIGHT CAME ON ENGINE STILL RUNNING STARTED SURGING OR IDLED UP AND DOWN HAD TO PUT IN PARK AND RESTART ACTED LIKE NOTHING HAPPENED! NEXT DAY DIED TWICE MORE ENGINE LIGHT ON THIS TIME STAYED ON ALL DAY THEN WENT OFF AND NO CODE FOUND WENT A WEEK OR SO NO ISSUE TILL YESTERDAY 7/23/2011 DID IT TWICE ALMOST HIT IN REAR TWICE! IT ONLY HAS 37000 MILES HELP US THEY WANT EVEN LOOK UNTIL IT SHOWS A CODE! BUT MAY B TOO LATE THEN!! *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE ICONS AND BUTTONS THAT WERE USED FOR TURNING ON THE AIR CONDITIONING, HEAT, RADIO AND OTHER COMPONENTS WAS TOO HARD TO REACH. IN ADDITION, THE CONTACT STATED THAT IT WOULD BE HARD TO SEE THE BUTTONS FOR SENIOR CITIZENS. THE CONTACT WOULD FOR THE VEHICLE DESIGN TO BE CHANGED WITH SENIOR CITIZENS IN MIND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 6,000 THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/05/12*LJ

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE POWERS STEERING FAILED. THE CONTACT WAS ABLE TO MANAGE THE VEHICLE BY EXITING THE ROADWAY. THE POWER STEERING WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11, 000 AND THE CURRENT MILEAGE WAS 11,400.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE IN WHICH THE VEHICLE WOULD RAPIDLY ACCELERATE AT ANY TIME WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD ABNORMALLY ACCELERATE WHEN THE BRAKES WERE DEPRESSED. THE CONTACT WOULD HAVE TO UTILIZE EXTREME FORCE ON THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY REPLACED THE CONTROL SOFTWARE BUT COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,800. UPDATED 08/28/12*LJ

WHEN PULLING INTO TRAFFIC WITH MY VEHICLE THE TRANSMISSION SLIPS BETWEEN SECOND AND THIRD GEAR THE CAR SLOWS AND HESITATES ALLOWING TRAFFIC TO COME UP ABRUPTLY FROM BEHIND. THERE IS NO WARNING NO STOP LIGHTS ON SO TRAFFIC IS UNAWARE THAT THE VEHICLE IS SLOWING. *TR

VEHICLE LOST POWER. TROUBLE LIGHT WAS A WRENCH. TURNED IGNITION OFF AND RESTARTED OK. THE NEXT DAY THE SAME THING HAPPENED. ODDLY BOTH TIMES THIS OCCURRED AFTER MAKING A RIGHT TURN. *TR

2011 FORD FUSION. CONSUMER STATES SAFETY ISSUES WITH VEHICLE RELATED TO DRIVER CONTROLS AND DISTRACTIONS, BATTERY FAILURE AND LOSS OF ELECTRIC POWER STEERING CAPABILITY *TGW THE CONSUMER STATED THERE WAS NO WARNING THAT THE STEERING WAS ABOUT TO FREEZE WHILE DRIVING. THE CONSUMER ALSO STATED IT WAS DIFFICULT TO READ THE INSTRUMENT PANEL. THE HEADLIGHT CONTROL WAS LOCATED IN AN INCONVENIENT PLACE, THE OBSTRUCTION OF THE LEFT SIDE PLASTIC MOLDING INSIDE THE STEERING WHEEL PREVENTED A CLEAR VIEW OF OBJECT. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT CONFIRMED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE BRAKE RESERVOIR CAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,200 AND THE CURRENT MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS TRAVELING 65 MPH WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,000. UPDATED 08/16/12*LJ THE CONSUMER STATED THE ENGINE STALLED, AS SHE ATTEMPTED TO ACCELERATE FROM A STOP.

WHEN TAKING A RIGHT HAND TURN OFF MAIN ROAD STEERING FROZE, WARNING BEEP SOUNDED AND POWER STEERING MESSAGE SHOWED ON DASHBOARD. THIS IS THE FIRST INCIDENT WITH THIS CAR, BUT MY WIFE HAD THIS SAME PROBLEM WITH HER 2011 FUSION ABOUT TWO WEEKS PRIOR. IT TOOK TWO TRIPS TO THE DEALER TO "FIX" THE PROBLEM. *TR

TURNING LEFT OFF MAIN ROAD WHEN POWER STEERING WENT AND MESSAGE SHOWED "ADVANCE TRACK PROBLEM AND POWER STEERING PROBLEM ". TURNED CAR OFF , RESTARTED AND CAR SEEMED OK. NO PROBLEM FOR ABOUT A WEEK, THEN MESSAGES SHOWED AGAIN. TOOK CAR TO DEALERSHIP \. THEY KEPT IT OVER A WEEKEND AND THEN SAID IT WAS ALL FIXED., HAVING REPLACED SOME SMALL PARTS. SERVICE MANAGER STATED THAT IT WAS "PROBABLY ONE IN A MILLION CARS THAT HAD THIS PROBLEM". FOLLOWING FRIDAY, HAD SAME PROBLEM AGAIN. CAR IS CURRENTLY IN DEALERSHIP. SERVICE MANAGER STATED THAT THEY WERE NOW GOING TO REPLACE THE WHOLE SYSTEM. *TR

6/14/12 CAR WAS LOW ON FUEL, BUT NOT ON EMPTY AND MESSAGE INDICATED 32 MILES TO E. DRIVING UP HILL CAR LOST POWER, DID NOT DIE, MOVED VERY SLOWLY. ABLE TO GET OFF STREET INTO PARKING LOT OF RESTAURANT. CAR SEEMED TO REGAIN POWER, SO TRIED TO PULL BACK ON STREET GOING DOWN HILL, BUT AT EDGE OF LOT, I REALIZED THE BRAKES WERE NOT RESPONDING. I MANAGED TO AVOID CAR COMING AND WAS ABLE GET BACK INTO THE PARKING LOT AS PULLING INTO PARKING SPOT NOW SLIGHT SURGE OF SPEED BUT STILL NO BRAKES AND HIT RESTAURANT'S SIGN. TOOK CAR TO DEALER, COULD NOT DUPLICATE PROBLEM AND BLAMED IT ALL ON LOW FUEL. ON 6/20 THIS TIME WITH TANK ALMOST FULL. HAD SAME PROBLEM, CAR SUDDENLY HAD NO POWER, BUT DID NOT DIE. I PULLED OVER AND TURNED IT OFF AND WAITED SEVERAL MINUTES. WHEN RESTARTED WENT ABOUT FOUR MILES AND HAPPENED AGAIN. STOPPED, TURNED OFF, RESTARTED AND WENT A LITTLE FURTHER, BUT NOW CHECK ENGINE LIGHT ON. FORTUNATELY, BOTH TIMES NOT GOING 60 MILES ON THE HIGHWAY AND SUDDENLY NO POWER HAD TOWED TO DEALER AND THIS TIME, REPLACED THE THROTTLE BODY. SAID IT WAS AN UPDATED VERSION. IF THEY KNOW THERE IS A PROBLEM AND HAVE AN UPDATED VERSION, WHY IS THERE NO RECALL? I THINK THIS COULD BE VERY DANGEROUS. *JB

WHILE DRIVING MY VEHICLE AT THE RED LIGHT STARTED TO MAKE A LEFT TURN WHEN THE LIGHT CHANGE AS I WAS TURNING MY STEERING FAILED WHICH CAUSED THE CAR TO BE HARD TO TURN, I PULLED OVER AND TURN THE CAR OFF AND IT RESET ITSELF. ALSO WHILE BACKING OUT OF MY GARAGE THE SAME HAPPEN HAD TO TURN OFF THE CAR TO RESET ITSELF. IT IS NOW AT THE SHOP AND THEY SAID IT HAS NOT HAPPEN WHILE THEY HAVE BEEN DRIVING. *JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE ATTEMPTED TO SHIFT FROM SECOND TO THIRD GEAR WITH AN ABNORMALLY HARD JERKING MOTION. THE CONTACT STATED THAT THE FAILURE RECURRED A FEW MOMENTS LATER AND THE TRANSMISSION SLIPPED. THE CONTACT MOVED THE VEHICLE TO THE SIDE OF THE ROAD TO SHIFT INTO PARK AND NOTICED THAT THE VEHICLE WAS SHAKING AND IDLING VERY HARD. THE CONTACT PROCEEDED TO DRIVE AND THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,033.

ON 6/7/12 WAS DRIVING CAR AND CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHILE DRIVING ON THE ROAD, 30 SECONDS LATER, ENGINE SHUT OFF COMPLETELY, COULD NOT ACCELERATE AND HAD TO GET THE VEHICLE TOWED TO THE DEALERSHIP. I WAS TOLD THAT THE PURGE VALVE AND FUEL FILLER PIPE HAD TO BE REPLACED. ON 6/11/12, PICKED UP MY VEHICLE FROM THE DEALERSHIP AND WAS CHARGED OVER $500 DOLLARS FOR THE SERVICE. 20 MINUTES LATER WHILE DRIVING ON I45 NORTH AT 65 MPH. SAME THING HAPPENED, CAR COMPLETELY TURNED OFF, HAD TO "COAST" TO THE SHOULDER AND AVOID ANY VEHICLES. MY VEHICLE, AGAIN, WAS TOWED TO THE DEALERSHIP. THIS IS VERY DANGEROUS AND MUST BE TAKEN CARE OF IMMEDIATELY. THE FACT THAT I WAS CHARGED OVER $500 TO TAKE CARE OF THE ISSUE AND FOR IT TO HAPPEN AGAIN IS ABSURD. *TR

WAS DRIVING ON I5 SOUTH TOWARD THE OFF-RAMP WHEN A THE FOLLOWING WARNING CAME ON SERVICE ADVANCETRAC POWER STEERING ASSIST FAULT. THEN THE POWER STEERING FAILED THOUGH THE CAR WAS OTHERWISE RUNNING. THIS ALMOST CAUSED AN ACCIDENT AND THE OFF-RAMP WAS A HARD CURVE. I TURNED OFF THE IGNITION AND RESTARTED THE VEHICLE AND IT WAS BACK TO NORMAL. *TR

I HAVE 2011 FORD FUSION , IT HAS HAPPEN SEVERAL TIMES SINCE I GOT THE CAR , BUT EVERYTIME I TURN IT OFF IT WOULD RESET ITSELF , BUT YESTERDAY I WAS GOING TO MY NIECES HOUSE AND I WAS IN A TURN AND POWER STEERING WENT OUT AND IT WAS HARD TO TURN THE STEERING WHEEL. I HAVE BEEN READING HOW THERE BEEN A LOT PEOPLE BEEN HAVING THE SAME PROBLEM I HAVE BEEN HAVING. I DON'T KNOW WHY THERE HAS NOT BEEN A RECALL TO GET THIS FIX . *TR

YESTERDAY, AS I WAS DRIVING UP AN ON RAMP, MY ADVANCE TRAC LIGHT AND ALARM CAME ON AND THE POWER STEERING FAILED. STEERING WAS VERY DIFFICULT AS THE STEERING WHEEL WAS BASICALLY FROZEN. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD.I TURNED THE CAR OFF AND BACK ON AND EVERYTHING SEEMED TO GO BACK TO NORMAL AND THE POWER STEERING WORKED. TODAY I TOOK IT TO A DEALER TO GET IT REPAIRED. AT FIRST THEY TOLD ME MY CAR MUST HAVE STALLED WHILE I WAS DRIVING AND THEY REPLACED THE THROTTLE BODY. I INSISTED THE CAR DID NOT STALL OR TURN OFF OR DECELERATE AND THAT ONLY THE POWER STEERING WAS NOT WORKING. I LEFT THE DEALERSHIP. LATER IN THE DAY THEY CONTACTED ME AFTER DISCUSSING THE PROBLEM WITH SOME PEERS, THEY REALIZED WHAT THE PROBLEM WAS AND ASKED ME TO RETURN. I TOOK IT BACK AND THEY TOLD ME I WOULD NEED THE POWER STEERING RACK REPLACED. I'M REALLY SURPRISED THAT THERE HAS NOT BEEN A RECALL--IN DOING A GOOGLE SEARCH, I SEE THAT IT IS NOT A NEW PROBLEM WITH FUSIONS AND IT HAS HAPPENED TO QUITE A FEW PEOPLE. I SPOKE TO 2 COLLEAGUES TODAY WITH THE SAME CAR WHO ALSO HAD THEIR POWER STEERING MALFUNCTION. *TR

STARTED TO DRIVE AND SUDDENLY ERROR LIGHT MESSAGE OF POWER STEERING ASSIST NEEDS SERVICED, AND THERE WAS NO POWER STEERING. LUCKILY I WAS GOING AT A LOW RATE OF SPEED AND WAS NOT ON A MAJOR ROAD AT THE TIME. DROVE CAR WITH NO POWER STEERING FOR APPROX 1.5 MILES, PULLED OVER TURNED CAR OFF AND THEN BACK ON AND ERROR WAS GONE AND THE POWER STEERING SEEMED FINE AGAIN. TOOK CAR TO THE DEALERSHIP TODAY AND THEY CANNOT GET THE ISSUE TO HAPPEN AGAIN? THEY STATE FORD HAS NOT ISSUED ANY TECHNICAL BULLETINS OR RECALLS ABOUT THIS, HOWEVER IN RESEARCHING ON-LINE IT SEEMS THIS HAS BEEN A COMMON ISSUE FOR OTHER FORD FUSION OWNERS. *TT

THE VEHICLE WHEN DRIVEN EITHER DOES NOT SHIFT CORRECTLY OUT OF GEAR, DOESN'T MAINTAIN THE RIGHT GEAR, AND HAS A VIOLET UPSHIFT AND DOWNSHIFT REACTION WHEN INCREASING OR DECREASING SPEED.IT HAS BEEN AT FORD SERVICE GARAGE FOR OVER A MONTH, AND THEY CANNOT FIND THE PROBLEM, OR A SOLUTION. FORD ENGINEERS HAVE CAME DOWN AND LOOKED AT THE CAR. THEY ALSO CANNOT FIND A SOLUTION TO FIX THE PROBLEMS WITH THE CAR. THEY HAVE REPLACED NUMEROUS PARTS IN THE TRANSMISSION, AND MOVED ON TO REPLACING SPARK PLUGS AND EGR VALVE IN THE ENGINE. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE SITTING IN DRIVE WITH THE BRAKES DEPRESSED, THE VEHICLE RAPIDLY ACCELERATED WITHOUT WARNING. THE STEERING AND BRAKING CAPABILITIES HAD BECOME INOPERABLE AND THE CONTACT WAS UNABLE TO STOP THE FAILURE. THE VEHICLE CRASHED INTO A GUARD RAIL. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE CONTACT COULD NOT CONFIRM THE CAUSE OF THE FAILURE OR THE EXACT REPAIRS MADE TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 6,431.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS IN A PARKING LOT DRIVING AT VERY LOW SPEEDS WHEN THE POWER STEERING ASSIST FAILED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AND THE POWER STEERING HAS RESET INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 28,649.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS: LUGS NUTS, BOLTS) WAS RECEIVED JANUARY 2012. THE MANUFACTURER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE ON BACK ORDER AND COULD NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL. THE CONTACT STATED THAT THE VEHICLE STILL HAD NOT BEEN REPAIRED AND THAT THE REPAIRS EXCEEDED A REASONABLE TIME FRAME TO HAVE A RECALLED DEFECT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,000.

RECALL 11S23 I SOUGHT SERVICE ON 2/9. A MONTH LATER THE FORD DEALERSHIP STILL DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND AN APPOINTMENT WAS SCHEDULED IN FEBRUARY TO HAVE THE REPAIRS PERFORMED. THE DEALER INFORMED THE CONTACT THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS LATER CONTACTED AND THEY ADVISED HIM THAT THEY WERE OUT OF PARTS AND WERE NOT SURE AS TO WHEN THE NEXT BATCH WOULD BECOME AVAILABLE. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 24,000. .UPDATED 04/16/12 *BF UPDATED 05/10/12

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE RECALL FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD BEEN REPEATEDLY INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 16,000.

WHILE DRIVING THE VEHICLE THE STEERING WILL TURN OFF. DRIVER WILL GET A BEEPING MESSAGE FOLLOWED BY THIS ERROR MESSAGE ON DISPLAY POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC THE CAR WILL OPERATE NORMALLY JUST WITHOUT ANY POWER STEERING AT ALL. IF YOU TURN THE VEHICLE OFF AND BACK ON, THE ERROR WILL DISAPPEAR WITH NO ERRORS BE LOGGED IN THE COMPUTER MEMORY. THE CAR WILL OPERATE AS NORMAL (UNTIL THE NEXT OCCURRENCE). THIS HAS HAPPENED 5 TIMES IN A YEAR WITH OUR 2011 FORD FUSION. TWO OF THE TIMES MY WIFE WAS ON THE HIGHWAY DOING 60MPH WHEN THE STEERING JUST CUTS OFF. DEALER HAS DONE NOTHING TO RESOLVE THE ISSUE. WITHOUT AN ERROR CODE THEY WILL NOT REPLACE ANY PARTS OR ATTEMPT TO FIX IT. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS: LUGS/NUTS/BOLTS) HOWEVER, THE CONTACT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT WAS ADVISED ON JANUARY 18, 2012 AND FEBRUARY 23, 2012 BY THE AUTHORIZED DEALER AND THE MANUFACTURER THAT THEY WERE UNCERTAIN AS TO WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A CONSEQUENCE OR FAILURE RELATED TO THE RECALL. TH CONTACT HE EXPRESSED SIGNIFICANT CONCERN REGARDING THE POTENTIAL SAFETY HAZARD OF WHEEL SEPARATION. THERE WAS NO FAILURE MILEAGE.