Page 54 of 56 · complaints 2,651–2,700 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Mar 9, 201342,000 milesTX

WHILE DRIVING, ENGINE COMPLETELY LOSES POWER AND WRENCH LIGHT ILLUMINATES ON DASHBOARD. PULL OFF OF ROAD AND STOP CAR AND REALLY ROUGH IDLE. TURN ENGINE OFF AND RESTART AND WRENCH LIGHT GOES OUT. ENGINE RUNS FINE AFTER. THIS CONTINUES TO OCCUR ON INTERMITTENT BASIS. SOMETIMES HAPPENS 3-4 TIMES WITHIN ABOUT 10 MILES. OTHER TIMES IT HAS GONE HUNDREDS OF MILES BETWEEN INCIDENTS. *TR

Power Train
Filed Mar 8, 201338,600 milesFL

I WAS DRIVING ON THE HIGHWAY AND I STARTED TO FEEL THE CAR JERK FORWARD SLIGHTLY ABOUT ONCE EVERY TEN SECONDS. ABOUT A MINUTE OR SO LATER I COULD NO LONGER ACCELERATE AND THE AMBER WRENCH LIGHT WAS ILLUMINATED. I COASTED TO A STOP AND PULLED OVER ONTO THE SHOULDER. WHEN I CAME TO A STOP THE RPMS WERE VERY ERRATIC AND BOUNCING BETWEEN 500-1000. I SHUT THE VEHICLE, WAITED A MINUTE, THEN STARTED IT BACK UP. ON START UP THE ENGINE CRANKED A COUPLE MORE TIMES THAN USUAL BUT FINALLY TURNED OVER. THE CAR RAN FINE AND I WAS ABLE TO CONTINUE DRIVING. *TR

Engine
Filed Mar 3, 201325,500 milesTN

WHILE DRIVING AT HIGHWAY SPEED ON AN INCLINE, THE CAR LOST ALL PROPULSION POWER. AFTER SEVERAL SECONDS, THE CHECK ENGINE WRENCH LIGHT TURNED ON AND I PULLED OVER TO THE SIDE. SHUTTING DOWN THE VEHICLE, WAITING 1 MINUTE AND RESTARTING CLEARED THE CHECK ENGINE LIGHT AND RESTORED POWER. THE SAME THING HAPPENED 6 WEEKS LATER, WHILE IDLING AT A TRAFFIC LIGHT. AFTER RESTARTING, THE SYSTEM FAILED AGAIN 2 MINUTES LATER WHILE DRIVING ON LEVEL ROAD AT 15 MPH. THE CAR RESTED FOR 2 HOURS AND WAS THEN DRIVEN WITHOUT INCIDENT TO THE DEALER FOR REPAIRS. THE SERVICE TECHNICIAN PERFORMED EEC TEST, PPT AND COMPONENT TESTS, THEN REPLACED THE THROTTLE BODY. NO SUBSEQUENT INCIDENTS AFTER 1 WEEK. *TR

Electrical System
Filed Mar 3, 20138,000 milesIA

AT SOMETIME, AFTER CAR WAS SHUT OFF, THE DRIVER, PASSENGER WINDOWS AND SUN ROOF OPENED. THIS HAS HAPPENED 6 TIMES. *TR

Engine
Filed Mar 1, 201322,000 milesMA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A CONCURRENT INVESTIGATION ASSOCIATED WITH THE FAILURE UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Power Train
Filed Feb 28, 201351,337 milesIN

I WAS TRAVELING DOWN A BUSY ROAD DURING MORNING RUSH HOUR AND OUT OF NO WHERE THE CAR WOULDN'T MOVE. AS I PUSHED THE GAS PEDDLE IT WOULDN'T GO AND THE WRENCH LIGHT ON THE DASH CAME ON. I ALMOST WAS HIT FROM THE CAR BEHIND ME. I THEN PUT MY FLASHERS ON AND WENT TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT UP AGAIN AND THE WRENCH LIGHT WENT OFF AND RAN OK. I RAN THE VEHICLE REPORT FROM THE MICROSOFT SYNC ON THE CAR AND NO WARNINGS CAME UP. WHILE COMING HOME IT DID THE SAME THING AGAIN DURING EVENING RUSH HOUR TRAFFIC NEARLY GETTING HIT FROM BEHIND AGAIN. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AND STARTED IT UP AGAIN. IT RAN FOR ANOTHER 9 MILES AND DID THE EXACT SAME THING AGAIN. WHILE DRIVING TO THE DEALERSHIP IT DID THIS TWO MORE TIMES. I JUST GOT A PHONE CALL FROM THEM SAYING IT WAS THE THROTTLE BODY. AFTER GOING ONLINE AND READING OTHER PEOPLE HAVING THE EXACT SAME ISSUE AND ABOUT BEING INVOLVED IN ACCIDENTS THEMSELVES NOT REALLY SURE WHY THIS HASN'T BEEN RECALLED!!!!!!!!!!!!!!!!!!!!!!!! THANK GOD SOMEONE WAS LOOKING OUT FOR ME YESTERDAY BECAUSE THE ROADS WERE SLICK AND IT WAS SNOWING REALLY HARD. NOW I HAVE TO PAY $388.00 TO HAVE SOMETHING FIXED THAT SHOULD'VE BEEN RECALLED IN THE FIRST PLACE. *TR

Engine
Filed Feb 28, 201323,000 milesNJ

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT. THE CONTACT PULLED THE VEHICLE OVER AND ALLOWED IT TO SIT FOR A MINUTE BEFORE HE WAS ABLE TO PROCEED WITH DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.

Power Train
Filed Feb 28, 201345,000 milesWA

THIS IS A REPORT FOR A FORD FUSION WITH 45000 MILES. FIRST EVENT OCCURRED ON FREEWAY DRIVING 65 MPH. CAR JUST STOPPED ACCELERATING AND WRENCH LIGHT CAME ON BUT I WAS ABLE TO PULL OVER TO SHOULDER AND CALL AAA. WHEN THEY ARRIVED I TURNED OFF CAR AND TURNED CAR BACK ON AND CAR "RESET" ITSELF TO NORMAL OPERATION. I GARAGED THE CAR FOR SEVERAL WEEKS AND TRIED TO RESEARCH PROBLEM BUT NOTHING CONFIRMED. I DROVE AGAIN A COUPLE OF WEEKS LATER (AGAIN 50 MPH) ON HIGHWAY AND SAME BEHAVIOR AND MADE IT TO SHOULDER. TURNED CAR OFF AND ON TO "RESET". THIS IS EXTREMELY DANGEROUS AND LIFE THREATENING (MAY GET REARENDED OR NOT HAVE ABILITY TO PULL OVER...) GOT CAR TO BICKFORD FORD SERVICE. THEY SAID THEY HAVE ONE OTHER 2011 FORD FUSION WITH SAME ISSUE (NUMEROUS REPORTS OF THIS ON INTERNET BUT AS OF YET NO RECALL) OTHER CAR WAS COVERED UNDER EMISSION WARRANTY TO REPLACE THROTTLE CABLE BECAUSE THAT CAR WAS FROM CALIFORNIA. MINE IS NOT. $460 LATER... SAVE RECEIPT AND HOPE THIS ISSUE IS LISTED AS RECALL FOR REIMBURSEMENT. THIS IS A REAL SAFETY ISSUE!!!! *TR

Engine
Filed Feb 28, 201355,000 milesNV

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE THROTTLE BODY BOX WOULD HAVE TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Power Train
Filed Feb 28, 20131,000 milesTX

WHEN THIS VEHICLE HAS NOT BEEN DRIVEN FOR 24 HOURS, DRIVING IT THE NEXT DAY WILL CAUSE TRANMISSION FLARING. SPECIFICALLY, WHEN SHIFTING FROM 2ND TO 3RD GEAR (APPROX. AT 25 MPH), IT GOES TO NEUTRAL AND THEN BACKS INTO 3RD WITH A JUMP. THE TACHOMETER REGISTERS THE JUMP IN REV'S AS IT GOES TO NEUTRAL. VEHICLE HAS BEEN TO FORD DEALER 4 TIMES AND STILL HAS THE SAME PROBLEM. FORD HAS A TSB 11-9-9 THAT EXPLAINS THE PROBLEM WITH THEIR IDEA OF A FIX. THE FIX HAS BEEN APPLIED WITH NO DIFFERENCE. *TR

Engine
Filed Feb 28, 201343,353 milesNE

WHILE DRIVING TO WORK ONE DAY MY CAR SHUT OFF RIGHT AFTER A TURN GOING DOWN A HILL, THE DASH WAS ILLUMINATED AND NO LIGHTS WERE ON OTHER THAN THE DASH. I PUT THE CAR INTO PARK AND TURNED IT OFF THEN STARTED IT RIGHT BACK UP, IT RAN FINE AFTER THAT. THERE IS ANOTHER ISSUE AS WELL THOUGH, WHILE DRIVING IT HESITATED BY SHIFTING AT HIGHER RPM'S THAN IT SHOULD AND TOOK IT TO DEALER ON MONDAY FEBRUARY 25, 2013 AND THEY STILL HAVE IT WITH NO EXPLANATION AS TO WHY IT DID ANY OF THOSE THINGS THAT I MENTIONED. THE ONLY THING THAT THE SERVICE GUY SAYS IS "WELL UNTIL IT IS BILLED OUT I DO NOT KNOW WHAT IS GOING ON WITH THE CAR." I AM VERY FRUSTRATED AND JUST BOUGHT THIS CERTIFIED PRE OWNED TWO WEEKS AGO. THERE SHOULD BE A LEMON LAW ON CERTIFIED PRE OWNED CARS, THIS IS NOT COOL. IT HAS CAUSED A HEADACHE FOR ME AND NOW I AM STUCK PAYING FOR A CAR I CANNOT EVEN DRIVE RIGHT NOW. *TR

Engine
Filed Feb 27, 201338,500 milesFL

I HAD JUST GOT OFF THE HIGHWAY AND WAS IN RUSH HOUR TRAFFIC. TRAFFIC HAD COME TO A COMPLETE STOP. WHEN TRAFFIC STARTED TO MOVE I ATTEMPTED TO ACCELERATE AND THE ENGINE RPMS IMMEDIATELY DROPPED TO AROUND 500 AND WERE VERY ERRATIC. THE ENGINE WAS RUNNING VERY ROUGH AND THE AMBER WRENCH LIGHT WAS ILLUMINATED. I WAS UNABLE TO ACCELERATE AND HAD TO IDLE THE CAR OFF THE ROAD TO A NEARBY PARKING LOT. I TURNED OFF THE CAR AND LOOKED UNDER THE HOOD BUT COULDN'T SEE ANYTHING WRONG. I STARTED THE CAR BACK UP AND IT RAN FINE; THE AMBER WRENCH LIGHT WAS NO LONGER ILLUMINATED. I TOOK IT TO AUTOZONE TO HAVE THE OBD2 CODES READ BUT IT DIDN'T SHOW ANY CODES. *TR

Engine
Filed Feb 27, 201370,800 milesSC

I PURCHASED A 2011 FORD FUSION SE ON FEBRUARY 22, 2013. I DROVE AN HOUR AND 15 MINUTES TO THE DEALERSHIP TO GET THIS VEHICLE. ON MY DRIVE HOME, I WAS SORT OF SKEPTICAL ABOUT THE CAR BECAUSE ON THE RIDE BACK, UP AND DOWN THE HILLS, I COULD FEEL A SLIGHT UNEASINESS OF THE CAR BUT THOUGHT THAT WAS JUST THE HOW IT WAS. THE NEXT THREE DAYS IT DROVE FINE AROUND TOWN. ON THE FOURTH DAY, ON MY WAY PULLING INTO WORK, I BRAKED AT THE STOP SIGN TO LET TRAFFIC GO AND AS I LET OFF THE BRAKE THE CAR DID NOT GO ANYWHERE. I SAT THERE ABOUT 3 OR 4 MINUTES BEFORE I COULD GET IT TO GO. ONCE I GOT HOME, I LEFT OUT TO GO TO A STORE AND PARKED TO GO INSIDE. I CAME OUT AND THE CAR WOULD NOT REVERSE. IT TOOK ME ABOUT 15 MINUTES OF CONSTANTLY CRANKING IT, SHIFTING GEARS AND PRESSING THE GAS BEFORE I COULD GET IT TO MOVE AGAIN. I LOVE THE CAR AND ITS FEATURES BUT I HATE THAT THIS IS HAPPENING. WHAT CAN BE DONE TO KEEP THE CAR AND AVOID THE PROBLEMS WITH IT? *TR

Engine
Filed Feb 26, 20137,581 milesNJ

THIS HAPPENED SOMETIME BACK, HOWEVER IT COULD BE RELATED TO YOUR CURRENT INVESTIGATIONS. WHEN I HAD APPROX 1900 MILES ON THE CAR AND WHILE I WAS GOING AROUND 70 MPH, THE CAR WENT INTO LIMP MODE AND I LOST ALL THROTTLE CONTROL. AFTER NEARLY GETTING HIT FROM BEHIND FROM A TRUCK (CAUSE I LOST SPEED), I MANAGED TO PULL OVER TO SAFETY AND SAW I HAD NO THROTTLE RESPONSE. I TURNED OFF THE CAR, AND THEN TURNED IT BACK ON TO FIND IT OUT IT WOULDN'T START. SO I TURNED IT OFF ONCE AGAIN, WAITED 20 OR SO SECONDS, AND TURNED THE CAR BACK ON AND PROCEEDED TO WORK. LATER ON THAT NIGHT, I PULLED THE CODES OFF THE SYSTEM AND KEPT THEM AS PICTURES (P2104 AND P2112) JUST IN CASE THE CODES CLEARED (COLD CYCLE). SURE ENOUGH I GO TO THE DEALER THE NEXT DAY, NO CODES FOUND AND THERE IS NOTHING THEY (FORD) CAN DO. I SHOWED THEM THE PICTURES, HOWEVER I WAS STILL TURNED AWAY. LATER ON AT AROUND 7500 MILES, THIS HAPPENED AGAIN AND THIS TIME I WAS CLOSE ENOUGH TO THE DEALER TO RUN THE CODES. THEY PERFORMED TSB 11-4-23 ON THE ENGINE THROTTLE BODY AND ECU, AND INSTALLED A NEW WIRING HARNESS. LITTLE DID I KNOW AT THE TIME, BUT THIS STATES THAT UNDER RARE CONDITIONS THE ENGINE WILL EMIT THOSE CODES WHILE THE WIPERS ARE ON. *TR

Engine
Filed Feb 26, 201337,004 milesTX

MY CAR LOST POWER AND WE HAD TO PULL OVER TO THE SIDE OF THE ROAD. EVENTUALLY I GOT IT STARTED AGAIN, LIMPED TO A FORD DEALERSHIP, AND WAS CHARGED $591 FOR A THROTTLE BODY REPLACEMENT. *TR

Engine
Filed Feb 26, 201330,000 milesCA

I HAVE NOW TWICE EXPERIENCED THE SAME PROBLEM DESCRIBED IN THE NEWS ARTICLES FROM THIS DATE REGARDING ENGINE STALL. THE FIRST OCCASION, THE VEHICLE WAS DRIVING ON A SURFACE STREET AT APPROXIMATELY 40 MPH WHEN IT SUDDENLY STALLED. THE SECOND OCCASION WAS WHILE I WAS TRYING TO ENTER A FREEWAY AT BETWEEN 50-55 MPH. AFTER THE ENGINE WAS TURNED OFF FOR A MINUTE, THE VEHICLE STARTED WORKING AGAIN PROPERLY. *TR

Vehicle Speed Control
Filed Feb 26, 201330,014 milesPA

CAR JUST STALLED PULLING OUT OF A DRIVEWAY. *TR

Engine
Filed Feb 26, 201330,000 milesMD

I READ WHERE THE NHTSA WAS LOOKING INTO ISSUES WITH FORD ENGINES FROM 2009-2011 IN FUSIONS & ESCAPES. THOUGHT I WOULD RELAY MY INCIDENT. TRAVELING ABOUT 55-60 MPH, THE VEHICLE SUDDENLY AND WITHOUT WARNING SLOWED TO A CRAWL ON A BUSY HIGHWAY. WE WERE ABLE TO NURSE THE CAR TO THE SIDE OF THE ROAD. NOTICED A AMBER "WRENCH" WARNING LIGHT. TURNED OFF THE VEHICLE AND RE-STARTED IT. WE WERE ABLE TO GET THE VEHICLE HOME UNDER NORMAL OPERATING CONDITIONS. SINCE IT WAS A VERY HOT DAY, JUST ASSUMED IT WAS HEAT RELATED. HAPPENED 2 MORE TIMES THAT WEEK-END (AT LOWER SPEEDS IN PARKING LOTS). TOOK IT TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE PROBLEM AND COULD NOT GET AN ERROR CODE. SEEMS LIKE THE LIGHT HAS TO ACTUALLY BE ON. THE DEALER REPLACED THE THROTTLE BODY (UNDER WARRANTY). HAVE NOT EXPERIENCED ANOTHER INCIDENT SINCE, HOWEVER THE GEARS SEEM TO SHIFT MUCH HARDER NOW, THOUGH NOT CONSTANT. IT'S A GREAT VEHICLE, BUT I ALWAYS HAVE THAT POWER LOSS IN MY MIND, PRAYING IT WONT OCCUR AGAIN. *TR

Fuel/Propulsion System
Filed Feb 26, 201310,000 milesCO

I HAD JUST PURCHASED MY 2011 FORD FUSION JUST OVER A MONTH WHEN I ENCOUNTERED MY FIRST STALL ON MY WAY HOME FROM WORK. I WAS FULLY STOPPED AT AN INTERSECTION WAITING FOR THE STOP LIGHT TO TURN GREEN. I PRESSED DOWN ON THE ACCELERATOR ONLY TO REALIZE THE ENGINE WAS NO LONGER RUNNING. THE CAR BEHIND ME BUMPED INTO MY BACK BUMPER ANTICIPATING I WOULD BE ACCELERATING THROUGH THE INTERSECTION. THERE WAS NOTHING ON THE DASHBOARD INDICATING THE ENGINE HAD DIED. I PUT THE CAR INTO PARK AND WAS ABLE TO GET IT TO START NORMALLY. I DIDN'T HAVE ANY FURTHER PROBLEMS UNTIL ABOUT 6 MONTHS LATER IN JUNE 2012. THE SECOND TIME, I WAS TURNING RIGHT INTO A PARKING LOT AND AS I MADE THE TURN AND PRESSED DOWN ON THE ACCELERATOR I DISCOVERED THE CAR WAS COASTING WITH THE ENGINE DEAD AND THE DASHBOARD CONSOLE LIT UP AS IF EVERYTHING WAS STILL RUNNING NORMALLY. AGAIN, I PUT THE CAR INTO PARK AND THE ENGINE STARTED IMMEDIATELY AND EVERYTHING WAS BACK TO NORMAL AGAIN. THE THIRD TIME JUST HAPPENED IN FEBRUARY 2013 WHEN I AGAIN WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED DOWN ON THE ACCELERATOR ONLY TO DISCOVER THE ENGINE WAS NO LONGER RUNNING AND NO INDICATION ON THE DASHBOARD ANYTHING WAS WRONG. I DID THE SAME THING AND PUT THE CAR IN PARK AND THE ENGINE STARTED AND EVERYTHING RETURNED TO NORMAL. FOR THE FIRST 2 TIMES, THE FORD DEALERSHIP JUST SHRUGGED THEIR SHOULDERS AND SAID THERE WASN'T ANYTHING THEY COULD DO IF THEY COULDN'T DUPLICATE THE PROBLEM. THE 3RD TIME, THEY DID A SO

Steering
Filed Feb 25, 201329,000 milesMI

2011 FORD FUSION -WHILE DRIVING ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, TRACTION LIGHT CAME ON,FUEL GAGE GOING UP AND DOWN, A LOCK LIGHT WAS ILLUMINATED, BELLS WERE GOING OFF AND CAR BEGAN TO DE-ACCELERATE. WHEN I PULLED THE CAR TO THE SHOULDER TURNED THE CAR OFF AND BACK ON THE PROBLEM CONTINUED. I IMMEDIATELY DROVE TO THE FORD DEALER WHICH WAS CLOSE BY AT THE TIME AND HAD THE MANAGER VIEW WHAT WAS HAPPENING. HE PULLED THE CAR INTO THE SHOP, SHUT OFF THE ENGINE AND IT NEVER RESTARTED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO REACT AS QUICKLY AS I DID. THE CAR HAS ONLY 37000 MILES. THIS PROBLEM HAS BEEN INTERMITTENTLY OCCURRING IN THIS VEHICLE FOR A YEAR NOW. THE CAR IS NOT SAFE! WHEN IS FORD GOING TO RECALL THIS CAR!!! *TR

Power Train
Filed Feb 25, 201329,000 milesMI

2011 FORD FUSION -WHILE DRIVING ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, TRACTION LIGHT CAME ON,FUEL GAGE GOING UP AND DOWN, A LOCK LIGHT WAS ILLUMINATED, BELLS WERE GOING OFF AND CAR BEGAN TO DE-ACCELERATE. WHEN I PULLED THE CAR TO THE SHOULDER TURNED THE CAR OFF AND BACK ON THE PROBLEM CONTINUED. I IMMEDIATELY DROVE TO THE FORD DEALER WHICH WAS CLOSE BY AT THE TIME AND HAD THE MANAGER VIEW WHAT WAS HAPPENING. HE PULLED THE CAR INTO THE SHOP, SHUT OFF THE ENGINE AND IT NEVER RESTARTED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO REACT AS QUICKLY AS I DID. THE CAR HAS ONLY 37000 MILES. THIS PROBLEM HAS BEEN INTERMITTENTLY OCCURRING IN THIS VEHICLE FOR A YEAR NOW. WHEN IT FIRST STARTED TO OCCUR I COULD TURN OFF THE ENGINE AND TURN IT BACK ON AND THE PROBLEM WOULD CLEAR, BUT NOT NOW! THE CAR IS NOT SAFE! WHEN IS FORD GOING TO RECALL THIS CAR!!! *TR

Steering
Filed Feb 25, 201319,800 milesIA

ON A FEW SEPARATE OCCASIONS, WHILE EITHER SITTING IN TRAFFIC AT A LIGHT OR DRIVING MY 2011 FORD FUSION HAS STALLED IN THE MIDDLE OF TRAFFIC. IT HASN'T HAPPENED FOR A FEW MONTHS AND THERE IS NO RHYME OR REASON TO WHEN IT WILL HAPPEN. WHEN THE STALLING OCCURS THE CAR LITERALLY SHUTS DOWN IN THE MIDDLE OF TRAFFIC AND I HAVE TO RESTART THE CAR TO PROCEED. *TR

Vehicle Speed Control
Filed Feb 25, 201345,000 milesMO

I BOUGHT THIS 2011 FORD FUSION AT 40,000 MILES AND SINCE IT HAS BEEN AT 45,000 MILES I BEEN HAVING STALLING AND IDLE PROBLEMS . I THOUGHT I WAS GOING CRAZY UNTIL I SEEN AN ARTICLE IN THE NEWS TODAY . MY CAR HAS STALLED ON THE HWY TO WHERE ON NUMEROUS OCCASIONS I HAVE ALMOST BEEN HIT. I HAVE HAD TO PULL OVER AND RESTART IT. I ALSO SEE THE WRENCH WHEN IT HAPPENS. I ALSO HAVE BEEN SITTING STILL AT LIGHTS TO WHERE MY CAR WOULD IDLE UP REAL FAST. MY CAR ALSO POPS AND GETS STUCK WHEN I CHANGE GEARS. I HATE THIS CAR. I JUST PRAY SOMETHING GETS DONE BEFORE SOMEONE REALLY GETS HURT INCLUDING MYSELF .... *TR

Engine
Filed Feb 19, 201340,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND POWERED OFF. ALSO, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE 40,000.

Vehicle Speed Control
Filed Feb 15, 201333,658 milesMO

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH UPHILL WHEN A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE WITH A SUDDEN LOSS OF ENGINE POWER. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE ELECTRONIC THROTTLE BODY. THE FAULTY PART WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,658.

Power Train
Filed Feb 11, 201319,650 milesKY

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE THROTTLE CONTROL AND TRANSMISSION WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO LOSE POWER. THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 19,650. ..UPDATED 02/25/13 *BF THE CONSUMER STATED THE WRENCH LIGHT ILLUMINATED ON THE DASH, AND THE VEHICLE WOULD QUICKLY LOSE POWER AND SPEED, GO INTO IDLE/LIMP MODE AND THE ENGINE WOULD CONTINUE TO RUN AT A VERY LOW RPM. PRESSING ON THE ACCELERATOR DID NOTHING TO HELP. THE TRANSMISSION DID NOT ACTIVATE, OR SHIFT. THE VEHICLE WOULD JUMP SLIGHTLY, BUT VERY LITTLE. THE ONLY ALTERNATIVE WAS TO TURN THE VEHICLE OFF AND BACK ON AGAIN, AND THEN ALL OF THE FUNCTIONS WERE RESTORED, BUT IT ALSO RESET AND DELETED THE CODE, SO THE PROBLEM COULD NOT BE DETERMINED. THE DEALER KEPT THE VEHICLE FOR THREE DAYS OF TESTING. ON THE FOURTH TRY, THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, IN WHICH A CODE OF D42 APPEARED. UPDATED 02/27/13

Power Train
Filed Feb 11, 201326,603 milesFL

CAR WAS HESITATING AND SHIFTING ROUGHLY. FORD DEALERSHIP PERFORMED TSB 11-9-9 TO RESET POWER CONTROL MODULE. ON 10/19/12 CAR DIED WITH NO WARNING WHILE DRIVING MY SON TO SCHOOL. PART #DS7Z 9E926 A THROTTLE BODY WAS REPLACED. ON 11/12/12 TOOK CAR IN BECAUSE IT WAS STILL SHIFTING ROUGH AND HESITATING. FORD COULDN'T VERIFY MY CONCERN AND HAD NO CODES SO THEY DID NOTHING. ON 02/07/13 MY CAR DIED AGAIN WHILE DRIVING DOWN THE ROAD. FORD REPLACED PART #DS7Z 9E926 A THROTTLE BODY AGAIN. THE CAR IS STILL SHIFTING ROUGH AND NOT RIGHT. FORD NEEDS TO ADDRESS THE CONCERN IMMEDIATELY BEFORE SOMEONE GETS KILLED. IT IS TERRIFYING TO BE DRIVING AND TO LOSE ALL POWER AND ACCELERATION. *TR

Power Train
Filed Feb 7, 201337,000 milesFL

WHILE ENTERING INTERSTATE 275 SOUTH ON RAMP IN TAMPA, FL MY CAR ABRUPTLY STOPPED RESPONDING TO THE GAS PEDAL AND THE LITTLE WRENCH LIGHT CAME ON. ALL I COULD DO IS COAST TO A STOP ON THE SIDE OF THE ROAD. ONCE MY SPEED SLOWED TO AROUND 5 TO 10 MILES PER HOUR, THE CAR BEGAN TO JERK AND SHAKE. I PUT IT IN PARK, TURNED IT OFF AND RESTARTED THE ENGINE, AND IT WORKED LIKE NORMAL FOR ABOUT ANOTHER MONTH OR SO UNTIL IT HAPPENED AGAIN WHILE I WAS TURNING RIGHT ON RED ON A MAJOR 5 LINE STREET. SINCE THEN IT HAS HAPPENED AT LEAST 20 TIMES AND HAS BECOME INCREASINGLY MORE FREQUENT. AFTER A LITTLE RESEARCH ON THE WEB, IT SEEMS HUNDREDS OF PEOPLE ARE DESCRIBING THE EXACT SAME PROBLEM. I MEAN EXACTLY IN EVERY WAY EXCEPT FOR THE SPEEDS AND LOCATIONS. THE OLDEST MODEL THAT I RECALL SEEING THIS PROBLEM DESCRIBED ABOUT ONLINE IS A 2010 WITH ONLY 15000 MILES ON IT. THIS IS A POTENTIALLY VERY DANGEROUS ISSUE, THAT IN MY OPINION, NEEDS TO BE FIXED. WHEN I WAS MAKING THAT RIGHT TURN, THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD AND I HAD TO QUICKLY RESTART THE ENGINE AND FLOOR IT TO AVOID CAUSING AN ACCIDENT. *TR

Power Train
Filed Jan 28, 201340,168 milesFL

WHILE IN TRANSIT ON A BUSY MAJOR STATE ROAD, FULLY ACCELERATED TO THE 60 MPH SPEED LIMIT, MY CAR MADE A RATHER ABRUPT "HICCUP" AND IMMEDIATELY DECELERATED TO 45 MPH. I ATTEMPTED TO ACCELERATE WITHOUT SUCCESS. THE CAR CONTINUED TO LOSE POWER, AT WHICH TIME I IMMEDIATELY PULLED TO THE SIDE MEDIAN. THE WRENCH ICON ON THE DASHBOARD ILLUMINATED. I CONTACTED ROADSIDE SERVICE AS THE CAR HAS THE REMAINDER OF THE MANUFACTURER'S WARRANTY IN PLACE. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY WITH A FAULT CODE DTC P2111, AND INFORMED ME THIS ISSUE IS NOT COVERED UNDER ANY WARRANTY. THIS IS A KNOWN ISSUE WITH THE FORD FUSION LINE AND COULD POTENTIALLY RESULT IN SERIOUS INJURY OR DEATH. A RECALL SHOULD BE ISSUED, AND FORD SHOULD BE HELD RESPONSIBLE FOR THE REPAIR/REPLACEMENT OF THE FAULTY PART WITH A PART THAT HAS NO DEFECT. *TR

Power Train
Filed Jan 17, 201347,997 milesIN

I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL ON, WHEN SUDDENLY THE WRENCH LIGHT CAME ON THE DASH AND THE CAR BEGAN TO SLOW DOWN, NO POWER. I HAD TO MOVE FROM THE FAST LANE OVER TO THE SLOW LANE TO GET OFF THE SIDE OF THE ROAD. THERE WAS A VERY ROUGH IDLE. THERE WERE MANY CARS AROUND AND SO IT WAS A DANGEROUS SITUATION. I CALLED THE FORD STORE AND THEY SAID TO SHUT THE ENGINE OFF AND RESTART THE CAR. I DID, AND IT STARTED, DROVE IT TO THE FORD STORE, AND DROPPED IT OFF. THE CAR DID NOT STORE ANY CODES, SO THE EDUCATED GUESS IS THAT IT IS THE THROTTLE BODY. THEY SAY IT ISN'T COVERED UNDER THE ORIGINAL WARRANTY, BUT IS UNDER MY EXTENDED WARRANTY. IT SOUNDS LIKE THIS IS A BIG PROBLEM AND SHOULD JUST BE RECALLED BY FORD. *TR

Electronic Stability Control (esc)
Filed Jan 14, 201338,000 milesTX

THE TRAC CONTROL ENGAGES SPORADICALLY AND CAR WILL NOT RESPOND. THIS IS A VERY DANGEROUS ISSUE AND NEEDS TO BE ADDRESSED BY FORD. IF YOU PULL OUT INTO TRAFFIC TO MERGE AND THIS HAPPENS IT WILL/COULD CAUSE AN ACCIDENT. *TR

Engine
Filed Jan 13, 201339,500 milesNJ

VEHICLE BEGAN TO SHAKE, WOULD NOT ACCELERATE, WRENCH LIGHT CAME ON. *TR

Electrical System
Filed Jan 12, 20139,000 milesTX

I BOUGHT MY CAR ON DECEMBER, 2011. 1ST PROBLEM WAS THE DASHBOARD TURNING OFF FOR NO REASON. THE 2ND PROBLEM IS LIFE THREATENING. I AM DRIVING DOWN THE ROAD AND OUT OF NO WHERE THE DASH BOARD LIGHTS UP, THE READERS GO CRAZY, AND MY CAR WILL DECELERATE TO 25MPH AND WILL NOT GO OVER THAT SPEED. EVERY TIME I HAVE HAD TO PULL OVER AND WHEN I DO THE CAR SHAKES. I TURNED MY CAR OFF AND WHEN I TURN IT BACK ON ITS LIKE IT NEVER HAPPENED. NO LIGHTS STAY ON AND THE CAR DRIVES LIKE A CHAMP. IT DOES IT AT RANDOM TIMES, AND RANDOM SPEEDS. I TOOK THE CAR TO A FORD DEALERSHIP IN MAY 2012 AND THEY COULD NOT FIND A PROBLEM WITH IT. THIS HAPPENED 3 TIMES AND IN AUGUST I TOOK THE CAR IN TWICE, THE FIRST TIME NOTHING WAS FOUND, THE SECOND TIME THEY CHANGE THE THROTTLE BODY ON IT. PROBLEM FIXED RIGHT?? NOT EVEN CLOSE. IN NOVEMBER IT DID IT AGAIN. I CALLED THE DEALER BUT THEY COULD NOT SEE MY CAR FOR A FEW DAYS AND DIDN'T HAVE ANY LOANER VEHICLES. THE CAR THEN BEGAN TO RANDOMLY JERK AT A STOP LIGHTS OR WHEN I CHANGED GEARS. THIS WEEK THE FLARE UP HAPPENED AGAIN BUT THIS TIME THE CAR JERKED WHEN I PUT IT IN DRIVE AND THE ENGINE LIGHT AND WRENCH LIGHT BOTH TURNED ON. I CONTINUED TO DRIVE AND RIGHT WHEN I STARTED GOING UP A HILL THE DASHBOARD LIT UP, THE READERS WENT CRAZY AND MY CAR STARTED ROLLING BACKWARDS. I WAS ABLE TO BREAK BUT WHEN I PUSHED ON THE GAS THE CAR BARELY CREPT UP THE HILL. THE WRENCH LIGHT THEN TURNED OFF BUT THE ENGINE LIGHT STAYED ON. THE NEXT MORNING I TOOK IT TO THE DEALER. WHEN

Steering
Filed Dec 26, 201225,000 milesNY

I DROVE FOR APPROX 5 MINS FROM MY HOME TO A LOCAL STORE. WHEN I RESTARTED THE CAR FROM THE STORE THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THE MESSAGE "POWERSTEERING ASSIST FAILURE" APPEARED. THE OUTSIDE TEMP WAS APPROX 20F. MY INTENTION WAS TO DRIVE SLOWLY BACK TO MY HOME AND CALL TOWING BUT I DECIDED TO RESTART THE CAR FIRST. AFTER RESTARTING THE STEERING WAS WORKING NORMALLY. AFTER READING OTHER POSTINGS IT SEEMS THAT THIS TYPE OF FAILURE COULD ALSO OCCUR WHILE DRIVING. THIS WOULD POSE AN EXTREMELY DANGEROUS SITUATION. I WILL CONTACT MY FORD DEALERSHIP AND AM HOPEFUL THAT THEY ARE ABLE TO REPAIR THIS PROBLEM IN A PERMANENT FASHION. OTHERWISE I WOULD NOT ALLOW MY WIFE OR KIDS TO DRIVE THIS CAR AND WOULD NEED TO ESCALATE THIS ISSUE WITH FORD. *TR

Engine
Filed Dec 14, 201228,000 milesMI

WHILE DRIVING MY 2011 FUSION ON THE ROAD AT 55 MPH, THE ENGINE SUDDENLY QUIT AND THE WRENCH LIGHT CAME ON. THE SLOWDOWN WAS FAST, AND I COULD HAVE BEEN HIT FROM BEHIND VERY EASILY, BUT I LUCKED OUT BECAUSE THE PERSON BEHIND ME TOOK NOTICE OF MY DRASTIC DROP IN SPEED. I COASTED OFF TO THE SIDE OF THE ROAD, TURNED OFF THE CAR, WAITED A FEW MOMENTS AND THEN RESTARTED THE ENGINE. FORTUNATELY I GOT HOME OK, SO I THOUGHT IS WAS MAYBE A FLUKE OCCURRENCE. WHEN I LEFT FOR WORK THE NEXT MORNING, THE SAME THING HAPPENED AS I WAS DRIVING; SAME ROAD, SAME SPEED, SAME WRENCH LIGHT, ETC. WHEN I GOT THE CAR RESTARTED, I TOOK IT TO THE LOCAL FORD DEALER. THEY THOUGHT THEY HAD FIXED THE PROBLEM WITH A RELAY SWITCH(?), BUT ONCE AGAIN, THE ENGINE QUIT WHILE I WAS DRIVING BACK TO WORK THAT SAME MORNING. THIS TIME MORE THAN THE WRENCH LIGHT LIT UP. I WENT THROUGH THE RESTART ROUTINE AGAIN, BUT THIS TIME IT WAS NOT A VERY SMOOTH START - I DID NOT THINK IT WAS GOING TO START, BUT IT DID, AND I TOOK IT BACK TO THE DEALERSHIP AGAIN WHERE THEY ARE CURRENTLY TRYING TO FIGURE OUT WHAT THE PROBLEM IS. THIS IS A CONSIDERABLE SAFETY HAZARD TO ANYONE TRAVELING WITH ME AND/OR DRIVING MY CAR, AND AN UNSAFE ENVIRONMENT FOR THOSE DRIVING NEAR ME. MY CAR HAS BEEN AT THE DEALERSHIP MOST OF THE DAY NOW, AND NO WORD ON THE PROBLEM OR RECTIFICATION THEREOF. I AM EXTREMELY CONCERNED AND VERY WORRIED THIS ISSUE WILL "MUSHROOM". *TR

Engine
Filed Dec 13, 201237,400 milesOK

WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE WILL GO INTO A VERY VIOLENT IDLE AND THE THROTTLE WILL BECOME UN-RESPONSIVE AND AN ORANGE WRENCH LIGHT WILL COME ON THE DASH. THIS HAS HAPPENED TWICE NOW IN A WEEK AND IS VERY DANGEROUS WHEN IT HAPPENS. YOU HAVE TO TRY AND NAVIGATE THROUGH TRAFFIC TO GET OFF THE HIGHWAY WHILE COASTING ONLY SINCE YOU CAN'T GIVE IT ANY GAS. FORD HAS TO KNOW ABOUT THIS ISSUE SINCE ITS EVERYWHERE ONLINE AND EVERYWHERE ON THIS WEBSITE. IT IS A VERY SERIOUS ISSUE AND NEEDS TO BE FIXED. FORD WON'T FIX IT UNDER THE POWER TRAIN WARRANTY EVEN THOUGH ITS A CRITICAL PART OF MAKING THE VEHICLE GO. *TR

Power Train
Filed Dec 4, 201248,000 milesNY

DRIVING A 2011 FORD FUSION SEL AWD 3.0L 6-CYL TRAVELING APPROX. 65MPH ON INTERSTATE 88, VEHICLE SHUDDERED, WRENCH LIGHT LIT AND NO THROTTLE CONTROL. NO POWER. I NEARLY WAS REAR ENDED DUE TO SIGNIFICANT SPEED REDUCTION. RE-CYCLE OF THE ENGINE CAUSES THE LIGHT TO GO OUT AND YOU CAN CONTINUE ON YOUR DRIVE. AN IDENTICAL EVENT (SET OF SYMPTOMS) HAPPENED IN TRAFFIC TWO WEEKS EARLIER AT APPROX 20MPH AFTER LEAVING A STOP LIGHT. I EXPERIENCED A LOSS OF ALL POWER IN TRAFFIC CAUSING MY CAR TO NEARLY BE STRUCK. WHEN RECYCLING THE ENGINE, THE CODE THAT CAUSES THE WRENCH LIGHT TO COME ON IS RE-SET AND FORD IS UNABLE TO DETECT THE ERROR AND REFUSES TO CORRECT THE PROBLEM. THERE IS SIGNIFICANT EVIDENCE ON THE INTERNET THAT THESE SYMPTOMS ARE POINTING TO A FAILURE IN THE THROTTLE BODY (ELECTRONIC THROTTLE CONTROL). I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY BY FORD WHO NEEDS TO DIAGNOSE BY SYMPTOM AS WELL AS BY CODE. THEIR SOFTWARE DOES NOT PRESERVE A SAFETY CRITICAL CODE ACROSS VEHICLE RE-STARTS WHICH IS A MAJOR ISSUE IN MY OPINION. FORD WARRANTY DOES NOT WANT TO RECOGNIZE THE ISSUE OR REPLACE THE "THROTTLE BODY" WITHOUT A CODE BEING CAPTURED BUT THEIR SOFTWARE IS NOT DESIGNED TO PRESERVE THE CODE (CATCH 22). *TR

Engine
Filed Nov 23, 201219,000 milesCA

TRAVELING AT FREEWAY SPEED, ENGINE SUDDENLY LOST ALL POWER AND REVERTED TO IDLE RPM. ENGINE WAS IDLING ROUGHLY, AND PRESSING ON ACCELERATOR WOULD NOT INCREASE RPMS. THE "WRENCH" (CHECK ENGINE) LIGHT WAS ILLUMINATED. WAS ABLE TO COAST DOWNHILL TO EXIT FREEWAY; VERY UNSAFE CONDITION. SWITCHED OFF ENGINE, RESTARTED ENGINE ... AND IT RAN NORMAL; "WRENCH" LIGHT EXTINGUISHED. TOOK CAR TO WALNUT CREEK FORD FOLLOWING MORNING; THEY SAID NO FAULT CODE WAS RECORDED ON THE CARS COMPUTER AND THEY COULD NOT REPLICATE PROBLEM. SERVICE REP TOLD ME FORD HAD NO RECORDS OF ANY PREVIOUS PROBLEMS OF THIS NATURE, SO I SHOULD JUST KEEP DRIVING THE CAR. I TOLD HIM THAT WAS UNSAFE, AND HE REPLIED THERE WAS NOTHING ELSE HE COULD DO. HE SAID HE "COULD NOT JUST THROW PARTS AT AN UNKNOWN PROBLEM"'. SAME PROBLEM OCCURRED ON NOV 01, 2012. I DID AN ON-LINE SEARCH ON VARIOUS FORD FUSION FORUMS AND FOUND MULTIPLE REPORTS OF THIS SAME SITUATION WITH V6 ENGINE ATTRIBUTED TO THROTTLE BODY HOUSING. IMMEDIATELY TOOK CAR TO WALNUT CREEK FORD AND TOLD SERVICE MANAGER I WOULD NOT ACCEPT THE CAR UNTIL IT WAS REPAIRED. SHOWED HIM COPIES OF MULTIPLE ON-LINE REPORTS OF SAME PROBLEM AND TOLD HIM HIS REP HAD LIED DURING MY PREVIOUS VISIT ABOUT FORD NOT KNOWING OF ANY PREVIOUS REPORTED PROBLEMS. SERVICE MANAGER REPLIED THAT "ON-LINE REPORTS ARE NOT ALWAYS REAL", BUT SAID HE WOULD HAVE HIS BEST MECHANIC CHECK MY CAR. MECHANIC FOUND DEFECTIVE THROTTLE BODY HOUSING AND REPLACED. HAVE NOT HAD RECURRENCE OF THE ENGINE FAILURE. *

Engine
Filed Nov 16, 201256,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 62 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE SEEMED TO BE FUNCTIONING NORMALLY WHEN THE FAILURE RECURRED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION AND WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 56,000.

Fuel/Propulsion System
Filed Nov 12, 201238,495 milesTX

DRIVING NORMAL FOR AROUND AN HR THEN ALL OF A SUDDEN A LIGHTED WRENCH SHOWS ON DASH AND THE ACCELERATOR DOES NOT ENGAGE PROPERLY AND CAR FEELS LIKE IT IS VERY ROUGH AND LOW IDLE. POWER BRAKES AND POWER STEERING WORK FINE AND CAN PULL OVER BUT WAS IN A TURNAROUND FOR A HIGHWAY ACCESS RD. TURNED VEHICLE OFF AND TURNED IT BACK ON AGAIN AND IT WORKED OK. NEXT DAY IT HAPPENED TWICE, ONE OF THOSE TIMES JUST FROM THE START OF TURNING ON VEHICLE AND TRYING TO LEAVE PARKING LOT OF WORK, AND SECOND TIME WAS ON A 45MPH RD WHICH FELT DANGEROUS. SAME THING ACCELERATOR STOPPED WORKING AND IT COASTED DOWN TILL I COULD PUT IN PARK AND TURN OF VEHICLE AND TURN BACK ON. IT DOES NOT WORK IF YOU ARE COASTING AND PUT IT IN NEUTRAL AND TURN OFF AND ON AS THE PROBLEM IS STILL THERE. AFRAID OF IT HAPPENING ON HIGHWAY. SEEMS LIKE A SOFTWARE OR SENSOR ISSUE WITH THROTTLE BODY AS WHEN YOU DO GIVE IT GAS ON THE PEDDLE IT FEELS LIKE THE THROTTLE PLATE IS BLOCKED OR TRYING TO OPEN UP BUT NOT ENOUGH TO GO JUST SMALL WEAK SPURTS. *TR

Unknown or Other
Filed Nov 6, 201243,595 milesMD

LOST RPMS WHILE DRIVING ON HIGHWAY AT 65MPH. UNABLE TO CONTINUE DRIVING, CAR WAS ONLY ABLE TO CRAWL AT ABOUT 3MPH. REQUIRED THROTTLE BODY REPLACEMENT.

Power Train
Filed Oct 31, 201226,200 milesDE

WAS DRIVING 50 MPH WHEN ACCELERATION WAS LOST AND CAR STALLED. PULLED OVER AND TURNED CAR OFF. TURNED CAR BACK ON AND PRECEDED FOR 10 MINUTES WHEN THE SAME INCIDENT HAPPENED AGAIN, THIS TIME IN A MAJOR INTERSECTION. WAS ABLE TO PULL OFF THE ROAD SAFELY. TURNED CAR OFF AND ON AGAIN AND DROVE FOR A WHILE LONGER. INCIDENT HAPPENED AGAIN. TOOK CAR TO FORD DEALERSHIP. WAS TOLD THAT IT WAS A BAD THROTTLE BODY AND IT WAS REPLACED. *TR

Vehicle Speed Control
Filed Oct 31, 201238,000 milesNH

WITHOUT WARNING THE VEHICLE BEGAN SHAKING LOSING POWER. SECONDS LATER IT WOULD NOT ACCELERATE. I HAD TO STOP IN THE MIDDLE OF A BUSY INTERSECTION, PUT THE CAR IN PARK, AND RESTART IT. THIS RESOLVED THE ISSUE TEMPORARILY BUT CAUSED A VERY DANGEROUS SITUATION. IT HAS HAPPENED AGAIN AND THE MECHANIC'S THOUGHT IS THAT IT IS A PROBLEM WITH THE THROTTLE BODY AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2,000 MILES PAST THE MANUFACTURERS WARRANTY. SUCH AN UNSAFE SITUATION IS TERRIFYING AND FRUSTRATING, AS THE VEHICLE HAS UNDER 40,000 MILES ON IT. PLEASE ISSUE A MANDATORY RECALL!!!! *TR

Engine and Engine Cooling
Filed Oct 28, 201229,000 milesTN

FIRST INCIDENT WHEN AT A COMPLETE STOP CAR PHYSICALLY JERKING AND JUMPING UNLESS IN PARK WITH ENGINE LIGHT ON..HAD FORD ROADSIDE TO TOW TO FAIRWAY FORD KINGSPORT WHERE CAR WAS PURCHASED WHERE I WAS TOLD IT APPEARED TO BE THE MUFFLER AND THROTTLE BODY. WHEN P/U CAR THEY HAD REPLACED CAM SOLENOID SWITCH AND MUFFLER. CAR STILL HAD A LOUD VIBRATION NOISE WHEN ON INCLINE. *TR

Fuel/Propulsion System
Filed Oct 28, 201229,000 milesTN

WHILE TRAVEL ING UP A BUSY HWY IN AROUND 2 IN THE AFTERNOON, THE GAS PEDDLE QUIT WORKING AND CAR STARTED TO VIOLENT SHAKE . AT THE TIME OF INCIDENT I WAS TRAVELING AT 45 MPH AND COULD HAVE BEEN SERIOUSLY INJURED. PULLED TO THE SIDE RD. PUT THE CAR IN PARK AND TURNED OFF THE IGNITION AND RESTARTED THE CAR AND GAS PEDDLE WORKED NOW AND I DROVE IT TO DEALERSHIP WHERE THEY KEPT IT FOR SIX DAYS AND DID NOT DO ANY REPAIRS ON IT. *TR

Vehicle Speed Control
Filed Oct 28, 201230,000 milesTN

2ND INCIDENT W/ GAS PEDDLE STOPPING WORKING WHILE DRIVING W MY CHILDREN IN THE CAR. WRENCH LIGHT CAME ON AND I PUT ON MY FLASHERS AND TURNED OFF IGNITION DUE TO BURNING SMELL COMING FROM UNDER THE HOOD SHOULD NOTE EVERY TIME THIS HAS HAPPENED I HAVE JUST PUT GAS IN MY CAR AS WELL, ALSO HAD TO HAVE A NEW BATTERY PUT ON MY 1YR AND 10 MONTH OLD CAR TODAY. RESTARTED THE CAR AND WAS ONLY LUCKILY 100YRDS OR LESS FROM MY DRIVEWAY SO WILL CALL AND HAVE CAR TOWED TO DEALERSHIP AGAIN. CAR IS NOT SAFE FOR ME AND MY FAMILY!!! *TR

Vehicle Speed Control
Filed Oct 24, 201241,000 milesNC

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND BEGAN TO FUNCTION NORMALLY. THE CONTACT LATER EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE 41,000 AND THE CURRENT MILEAGE WAS 41,010. ..UPDATED 12/11/12 *BF THE CONSUMER STATED WHEN THE THROTTLE BODY MALFUNCTIONED THE VEHICLE WOULD LOOSE POWER AND HE WOULD HAVE TO PUT THE VEHICLE IN PARK AND THEN RE-START IT. UPDATED 12/12/12

Engine and Engine Cooling
Filed Oct 19, 201220,000 milesIL

MADE 10 MI TRIP TO SCHOOL. 1/2 - 1 HR LATER, MADE 1/2 MI TRIP TO STORE. ON RETURN TO SCHOOL ON HIGHWAY LOST THROTTLE RESPONSE UNTIL CAR WAS TURNED OFF AND RESTARTED. (WRENCH LIGHT ON DASH DISPLAYED.) 2 HRS LATER, LOST THROTTLE RESPONSE WHEN TURNING ONTO HIGHWAY FROM SCHOOL. CAR RESPONDED AS NORMAL AFTER RESTART. FORD DEALERSHIP REPLACED ETB, A71, GASKET, AND THROTTLE BODY. CAR HAS RETURNED TO NORMAL FUNCTION. *TR

Electrical System
Filed Oct 17, 201256,625 milesTN

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE POWER STEERING AND TRACTION WARNING LIGHTS ILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED. UPON RESTARTING, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME AND WAS LATER TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 56,625 AND THE CURRENT MILEAGE WAS 56,708. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Oct 15, 201241,060 milesAR

AS WE WERE TRAVELING WE SUDDENLY BEGAN SLOWING TO A HALT. THOUGH MY HUSBAND WAS PRESSING THE GAS PEDAL AND THE ENGINE WAS RUNNING, THERE WAS NO RESPONSE. LUCKILY HE WAS ABLE TO STEER THE CAR TO THE SHOULDER BEFORE WE STOPPED COMPLETELY. WE WERE ON A SPARSELY TRAVELED ROAD AT THE TIME. AFTER CHECKING UNDER THE HOOD, REPEATEDLY TRYING TO PUSH THE PEDAL AND CALLING ROADSIDE ASSISTANCE, HE FINALLY TURNED THE ENGINE OFF AND THEN RESTARTED IT. THE THROTTLE SEEMED TO WORK FINE AND WE CONTINUED TO OUR DESTINATION. THE FOLLOWING DAY THE SAME THING OCCURRED. AGAIN WE WERE NOT IN HEAVY TRAFFIC AND THERE WAS A SHOULDER AVAILABLE FOR US TO GET TO. THIS TIME HE IMMEDIATELY TURNED THE ENGINE OFF AND RESTARTED IT WITH EVERYTHING RETURNING TO NORMAL. WE WERE VERY FEARFUL OF THIS OCCURRING IN HEAVY TRAFFIC OR WHERE THERE WAS NOT A SHOULDER AVAILABLE. WE TOOK THE CAR BACK TO THE DEALER WHERE THEY CHARGED US $387.43 TO REPLACE THE THROTTLE BODY #DS7Z-9E926-A. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →