Page 53 of 56 · complaints 2,601–2,650 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Jun 10, 201340,500 milesKY

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,500. *TR

Engine
Filed Jun 9, 201346,000 milesMI

STOPPED AT AN INTERSECTION AND WENT TO ACCELERATE AND HAD NO THROTTLE CONTROL THE WRENCH LIGHT CAME ON. CAR IDLED THROUGH INTERSECTION AND ROLLED INTO GAS STATION. WHEN I THEN TURNED IT OFF AND THEN RESTARTED IT AND THE WRENCH LIGHT WAS GONE. CAR SEEMED FINE FOR APPROXIMATELY TWO WEEKS, AND THEN THE SAME THING HAPPENED AGAIN. THIS IS A VERY BIG SAFETY ISSUE. *TR

Vehicle Speed Control
Filed Jun 7, 201342,666 milesMD

I WAS DRIVING HOME FROM WORK WHEN MY CAR STARTED TO SLOW DOWN AND WOULDN'T SPEED UP AFTER APPLYING THE GAS PEDAL. THEN IT STARTED TO LURCH, OR JERK FORWARD, AND THE 'WRENCH' INDICATOR LIGHT CAME ON. I WAS ABLE TO PULL OVER AND APPLY THE BRAKES, WHICH WORKED BUT WERE GRINDING. I LEFT THE ENGINE RUNNING WHILE WAITING FOR A TOW TRUCK, FOR FEAR OF NOT BEING ABLE TO GET THE ENGINE STARTED AGAIN. THE PROBLEM WAS A BAD/FAULTY THROTTLE, WHICH WAS REPAIRED. I HAVE SEEN SIMILAR COMPLAINTS ON THE NHTSA WEBSITE AND, DUE TO THE DANGEROUS NATURE OF THESE INCIDENTS, I URGE A RECALL BE ISSUED FOR ALL APPLICABLE VEHICLES. *TR

Vehicle Speed Control
Filed Jun 6, 201352,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER, THE WRENCH AND ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE WITHOUT FAILURE. THE FAILURE RECURRED INTERMITTENTLY AS THE CONTACT DROVE AT VARIOUS SPEEDS BUT ONLY IN RAINY WEATHER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. *TR

Fuel/Propulsion System
Filed Jun 5, 201344,496 milesNY

I WAS DRIVING 30MPH DOWN A BUSY STREET, WITH BACK-TO-BACK TRAFFIC, WHEN THE CAR JOLTED FORWARDED AT WHICH TIME THE WRENCH LIGHT BECAME ILLUMINATED ON THE DASHBOARD, THE CAR IMMEDIATELY STARTED BUCKING (GOING FORWARD AND BACKWARD) AND I LOST ALL CONTROL OF THE ACCELERATOR. THE CAR IMMEDIATELY SLOWED TO A CRAWL WHILE CONTINUING TO "BUCK." THIS INCIDENT FORCED EVERYONE BEHIND ME TO SLAM ON THEIR BREAKS AND I WAS NEARLY HIT FROM BEHIND. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD SAFELY. MY CHILDREN WERE IN THE CAR AND HAD I BEEN GOING ANY FASTER, THEY MAY HAVE SUFFERED FROM WHIPLASH WHEN THE CAR JOLTED FORWARD, STARTED BUCKING AND SLOWED TO A CRAWL SIMULTANEOUSLY OR THIS INCIDENT COULD HAVE LEAD TO A SEVERAL CAR PILE UP SINCE THIS HAPPENED DURING THE BUSIEST TIME OF DAY. A TOW TRUCK WAS DISPATCHED AND TOWED THE CAR TO THE NEAREST DEALER. THE DEALER ADVISED THAT THE THROTTLE BODY MOTOR FAILED AND WHEN IT DID, THE THROTTLE WAS FORCED SHUT (ERROR CODE: P2112). *TR

Vehicle Speed Control
Filed Jun 5, 201338,281 milesVA

ON THE MORNING OF FEBRUARY 7TH 2013, I NOTICED THE VEHICLE'S ACCELERATION AND DECELERATION WAS RIDGED AND JUMPY. PRIOR TO THIS PROBLEM, THE VEHICLE HAS SHUT OFF RANDOMLY APPROXIMATELY THREE TIMES WHILE IN DRIVE AND IN MOTION. THIS PROMPTED ME TO BRING THE VEHICLE IN FOR MAINTENANCE AT A FORD DEALER AUTO CENTER. THEY DETERMINED THE POWER TAKEOFF UNIT AND DRIVE SHAFT WERE FAULTY, REPLACED BOTH PARTS AND RETURNED THE VEHICLE TO ME ON FEBRUARY 15TH 2013. ON MARCH 18TH 2013, THE VEHICLE SHUT OFF AGAIN WHILE DRIVING AT HIGHWAY SPEEDS ON A BUSY ROAD, FORCING ME TO NAVIGATE CAUTIOUSLY TO A SHOULDER. THE ENGINE LIGHT AND WRENCH LIGHT WERE ILLUMINATED THIS TIME. I SHUT THE VEHICLE OFF, WAITED 5 MINUTES, AND RESTARTED. THE ENGINE LIGHT REMAINED ON AND THE VEHICLE WAS DRIVABLE. I QUICKLY RETURNED THE VEHICLE TO THE PREVIOUS FORD AUTO CENTER, IN WHICH THEY DISCOVERED THE THROTTLE BODY WAS FAULTY. THEY REPLACED THE THROTTLE BODY AND RETURNED THE CAR TO ME ON MARCH 21ST 2013. ON MARCH 22ND 2013, THE ENGINE COVER FELL OFF WHILE THE CAR WAS IN MOTION, I IMMEDIATELY RETURNED VEHICLE TO THE PREVIOUS FORD AUTO CENTER, THEY REPLACED WITH NEW ENGINE COVER. AS OF TODAY, THE VEHICLE IS AGAIN SHOWING HESITATION AT ACCELERATION AND DECELERATION, RPM DASH METER NEEDLE BOUNCES PLUS MINUS 500RPMS DURING ACCELERATION AND DECELERATION. BREAKING IS NOT SMOOTH OR INSTANT, THE VEHICLE TENDS TO JUMP DURING BREAKING. AT COASTING SPEEDS, THE VEHICLE ALSO JUMPS. THESE ARE SIMILAR PROBLEMS THAT OCCURRED PRIOR TO T

Power Train
Filed Jun 5, 201342,600 milesTX

VEHICLE LOSES ALL POWER WHILE DRIVING. WRENCH LIGHT APPEARED THE FIRST 7 TIMES, BUT AFTER TURNING THE VEHICLE OFF AND RESTARTING, IT GOES AWAY AND CAR DRIVES LIKE NORMAL. TODAY WHILE DRIVING IT HAPPENED AT AROUND 60MPH. BOTH THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND AFTER A RESTART THE CHECK ENGINE LIGHT STAYS ON. VEHICLE BARELY LIMPED THE REST OF THE 5 MILES TO MY HOUSE. THIS HAS HAPPENED AT HIGH SPEEDS ON THE FREEWAY AS WELL NEARLY CAUSING MULTIPLE ACCIDENTS. CURRENTLY WAITING ON DEALERSHIP TO COME BACK WITH A QUOTE TO REPLACE THE THROTTLE BODY. FORD NEEDS TO ISSUE A RECALL NOTICE AND WARRANTY THE COST OF THE REPLACEMENT BEFORE SOMEONE GETS KILLED DUE TO THIS ISSUE. THEY ARE JUST WEIGHING THE COST OF A LAWSUIT DUE TO FATALITY VS. THE COST OF WARRANTING THE MALFUNCTIONING PART. PAYING A FEW MILLION TO A FAMILY IS CHEAPER THAN PAYING TO FIX ~725,000 VEHICLES. WORK WITH THE THROTTLE BODY SUPPLIER, GET YOUR QA/QC UNDER CONTROL, AND FIX THE ISSUE GUYS. *TR ## VIN FAILED ##

Vehicle Speed Control
Filed Jun 4, 201342,000 milesIN

THE PROBLEM HAS TO DO WITH THE GAS PEDAL AND THROTTLE BODY. MERGED ON TO HIGHWAY, ACCELERATED TO SPEED, SET CRUISE. A FEW SECONDS LATER, CRUISE DISENGAGED AND SPEED BEGAN DROPPING. WHEN I PUSHED THE GAS PEDAL TO ATTEMPT TO ACCELERATE, THERE WAS NO RESPONSE. IT WAS IF THE CAR SHUT OFF BUT IT HADN'T. AFTER I CAME TO A STOP AND TRIED TO START MOVING AGAIN, THE GAS PEDAL AGAIN HAD NO RESPONSE AND I COULD ONLY MOVE AT THE SPEED THE CAR PULLED ITSELF AND IT SEEMED TO BE LURCHING FORWARD. I PULLED OVER AND THIS TIME SHUT THE CAR OFF. WHEN I RESTARTED IT, THE PROBLEM WAS GONE AND IT WORKED NORMALLY. THE NEXT DAY, SAME PROBLEM ALL OVER AGAIN, THIS TIME IN TOWN AT ABOUT 30MPH. MECHANIC TELLS ME IT'S A $468 REPAIR. I'M ONLY 6,000 MILES PAST THE WARRANTY PERIOD. I WAS ALSO TOLD THE PARTS ARE NATIONALLY OUT OF STOCK, WHICH IS A GOOD SIGN IT'S A KNOWN FORD DEFECT. *TR

Fuel/Propulsion System
Filed Jun 2, 201355,000 milesAL

WHILE DRIVING THE WRENCH LIGHT CAME ON AND THE CAR SLOWLY DECELERATED. AFTER PULLING OVER AND PUTTING THE VEHICLE IN PARK, THE ENGINE SHUT OFF. I REMOVE THE KEY FROM THE IGNITION, WAITED A MINUTE, AND RESTARTED THE VEHICLE. THERE WERE NO LONGER ANY WARNING LIGHTS AND I WAS ABLE TO CONTINUE DRIVING HOME. *TR

Fuel/Propulsion System
Filed Jun 1, 201342,546 milesVA

HAD STOPPED AT A STOP SIGN , ACCELERATED AND WOULD ONLY GO SLOW, GOT OFF ONTO ROADSIDE, TURNED THE IGNITION OFF, RESTARTED, DID THE SAME THING, THREE TIMES UNTIL I COULD PULL IT COMPLETELY OFF THE ROAD AND OUT OF THE WAY, HAD TO GET TOWED HOME, SAME THING HAPPENED THE NEXT DAY AND HAD TO GET TOWED TO A FORD DEALERSHIP WHERE IT STILL SITS AFTER ONE WEEK, WAITING ON THE THROTTLE BODY. *TR

Power Train
Filed Jun 1, 201324,238 milesMI

WHILE DRIVING MY CAR LOST POWER. I WAS NOT ABLE TO ACCELERATE. I STOPPED THE CAR, TURNED IT OFF AND TURNED IT BACK ON AGAIN. I WAS ABLE TO CONTINUE DRIVING. TOOK THE CAR INTO THE CAR DEALER FOR INVESTIGATION. THEY DID NOT FIND A PROBLEM. ON 5/8/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 73 MPH, ALL OF A SUDDEN MY CAR LOST POWER AND STARTED JERKING AGAIN. I WAS NOT ABLE TO ACCELERATE. I PULLED OVER, TURNED THE CAR OFF AND TURNED IT BACK ON AND WAS ABLE TO DRIVE THE CAR HOME. THE NEXT DAY I TOOK IT TO THE DEALER AND THEY SAID THE THROTTLE BODY WAS STICKING. THEY CLEANED IT AND SAID IF IT HAPPENS AGAIN IT WOULD HAVE TO BE REPLACED. ON 5/31/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 70 MPH. MY CAR LOST POWER AGAIN AND STARTING JERKING. I TURNED THE CAR OFF FOR ABOUT 1 MINUTE, TURNED IT BACK ON AND WAS ABLE TO DRIVE HOME. *TR

Power Train
Filed Jun 1, 201324,000 milesNJ

AFTER IT SITS FOR A DAY 1ST AND SECOND GEAR SLIP BUT AFTER IT WARMS UP ITS FINE AND THE TRANSMISSION FLUID IS BLACK. *TR

Engine
Filed May 31, 201371,296 milesSC

I WAS DRIVING HOME FROM SCHOOL (THIS HAS HAPPENED BEFORE, JUST NOT AS BAD) AND MY CAR STOPPED RESPONDING. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I WAS ON A REALLY BUSY ROAD, SO I HAD TO PRAY THAT I WOULD NOT GET HIT. I TURNED OFF THE CAR, AND TRIED TO RESTART IT, BUT IT DID NOT WANT TO RESTART. I SAT FOR A FEW SECONDS AND WAS FINALLY ABLE TO GET IT RESTARTED. THIS HAPPENED NUMEROUS (PROBABLY 6-8 TIMES) ON MY 12 MILE TRIP HOME. I TOOK IT TO THE SHOP THIS MORNING AND FOUND OUT IT IS THE THROTTLE BODY. I JUST LOOKED IT UP ONLINE AND HAVE FOUND OUT THIS IS A COMMON ISSUE, AND THAT THE DEALERSHIPS (WHEN THE CAR IS UNDER WARRANTY) ACT LIKE THEY DON'T KNOW WHAT IT WRONG. THIS IS NOT RIGHT. THERE NEEDS TO BE A RECALL! I DON'T HAVE A WARRANTY NOW, AND I TOOK MY CAR TO THE DEALERSHIP BEFORE THE WARRANTY WAS UP AND THEY SAID THERE WAS NOTHING WRONG WITH IT MULTIPLE TIMES!!!! *TR

Electrical System
Filed May 30, 201350,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR CONDITIONING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR

Power Train
Filed May 27, 201349,600 milesCT

WHEN DRIVING AT 65 MPH AFTER APPROXIMATELY 15 MILES, THE CAR STALLED AND WRENCH LIGHT APPEARED ON DASHBOARD. I WAS ABLE TO PULL ONTO THE SIDE OF HIGHWAY AND TURNED OFF THE CAR. RESTARTED THE CAR AND CONTINUED DRIVING. WHILE APPROACHING INTERSECTION AT 25 MPH THE SAME ISSUE OCCURRED. TOOK TO THE DEALER AND PAID $114 FOR A DIAGNOSTIC TEST ONLY TO FIND OUT THAT THE CAR WASN'T SPITTING OUT ANY CODES. DEALER DRIVE IT ON THREE SEPARATE OCCASIONS AND COULD NOT REPLICATE THE PROBLEM. SAME PROBLEM IS HAPPENING WITH FUSION CAR OWNERS AND THE THROTTLE BODY IS FIXING THE PROBLEM. FORD NEEDS TO ISSUE A RECALL TO CORRECT THIS PROBLEM BEFORE IT RESULTS IN ACCIDENTS OR DEATHS. *TR

Engine
Filed May 26, 201342,000 milesKY

ON FRIDAY EVENING (5/10/2013), I HAD JUST EXITED THE INTERSTATE WHEN THE WRENCH LIGHT CAME ON AND THE CAR SUDDENLY APPEARED TO STALL (ENGINE WAS RUNNING, BUT HAD NO ACCELERATION). WITH TRAFFIC STACKING UP BEHIND ME, I MANAGED TO GET THE CAR OFF THE ROAD AND TURNED IT OFF. AFTER SITTING FOR A MINUTE OR TWO, I RESTARTED THE CAR AND CONTINUED DOWN THE ROAD. THE CAR DIED AGAIN LESS THAN TWO MILES LATER. VEHICLE WAS TAKEN TO THE DEALER THE ON FOLLOWING MONDAY 5/13/2013 (AFTER SITTING ALL WEEKEND). THE DEALER CHECKED THE CAR AND DETERMINED THE THROTTLE BODY WAS BAD. AS OF TODAY, 5/26/2013, THE CAR IS STILL AT THE DEALER WAITING ON A REPLACEMENT PART. *TR

Vehicle Speed Control
Filed May 24, 201353,000 milesAZ

WHILE DRIVING ROUGHLY 45 MPH VEHICLE SUDDENLY BEGAN SHAKING AND DROPPED SPEED QUICKLY AND DRASTICALLY TO LESS THAN 15 MPH. THIS HAPPENED REPEATEDLY AFTER TURNING CAR OFF AND BACK ON. CAR WOULD STILL RUN NO PROBLEMS UNDER 25. *TR

Power Train
Filed May 16, 201345,000 milesVA

ON MAY 9, AFTER EXITING THE INTERSTATE AND COMING OFF THE RAMP ONTO ANOTHER HIGHWAY, MY CAR HAD NO POWER WHEN I WENT TO ACCELERATE. I MANAGED TO GET TO THE SIDE OF THE ROAD. WHEN I PLACED THE CAR IN PARK, IT BEGAN TO JERK. I CUT IT OFF AND SAT THERE FOR A MINUTE. I STARTED THE CAR AGAIN AND IT DIDN'T JERK ANYMORE, SO I DECIDED TO TRY AND DRIVE HOME. LUCKILY, I DID MAKE IT HOME (ONLY HAD @3 MILES TO GO). WHEN THE CAR WAS STARTED THE NEXT DAY AND WHILE IT WAS SITTING IN THE DRIVEWAY, THE RPMS WOULD GO UP AND THEN DOWN AND THE CAR CUT OFF. WHEN I WAS TAKING IT TO THE DEALER FOR REPAIR, IT WOULD SURGE WHILE SITTING AT A STOP LIGHT. HAD THE CAR REPAIRED. INVOICE SAYS THE THROTTLE BODY WAS REPLACED. THIS IS APPARENTLY AN ISSUE WITH THIS MODEL CAR AND FORD SHOULD BE MADE TO FIX THIS PROBLEM. IT'S DEFINITELY A SAFETY ISSUE! *TR

Engine
Filed May 15, 201337,000 milesVA

WHILE DRIVING AROUND TOWN CAR WOULD CUT OFF COMPLETELY GOING ABOUT 35 TO 40 MPH. MOST RECENT INCIDENT HAPPENED ON MOTHERS DAY DRIVING 35 MPH CAR SHUTTERED WHEN DRIVING THROUGH A TRAFFIC LIGHT AND WHEN I HIT THE GAS THE RPM WOULD GO VERY HIGH BUT THE CAR WOULD NOT MOVE. I HAD TO COAST TO THE SIDE OF VERY BUSY ROAD PUT MY CAR IN PARK AND SHUT THE ENGINE OFF. WHEN I TRIED TO RESTART THE CAR IT WOULD TAKE LONGER THAN NORMAL FOR THE CAR TO FLIP OVER AND START. I HAD MY FIANCE AND 7 YEAR OLD IN THE CAR AND ACCORDING TO MY FIANCE THE CAR DID THE SAME THING TO HIM A COUPLE DAYS PRIOR. THE CAR ONLY HAS 40K MILES ON IT AND THIS IS A VERY DANGEROUS ISSUE. I DRIVE ON THE INTERSTATE EVERYDAY TO AND FROM WORK AT 70 MPH AND I DO NOT FEEL SAFE IN THIS CAR. AT 40K MILES THERE SHOULD BE NO ISSUES AND THIS IS 5TH TIME THE CAR HAS EITHER SHUTTERED LIKE THIS OR SHUT COMPLETELY DOWN. ALSO HAVE HAD ISSUES WITH THE TURN SIGNAL LIGHTS, JUST REPLACED THE LEFT SIDE AND NOW THE ISSUE IS WITH THE RIGHT SIDE. MY CAR IS CURRENTLY AT THE DEALERSHIP BEING FIXED FOR $500 AND APPARENTLY IM NOT THE ONLY PERSON WITH THIS ISSUE. I BELIEVE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM AND NOT US AS THIS SEEMS LIKE AND ONGOING ISSUE WITH THIS MAKE AND MODEL OF CAR. *TR

Vehicle Speed Control
Filed May 13, 2013103,000 milesMI

I WAS ON THE EXPRESSWAY WITH THE CRUISE SET AT 72. THE CAR ITSELF SHUT OFF THE CRUISE AND BEGAN IMMEDIATELY DE-ACCELERATING. PRESSING THE GAS PEDAL HAD NO EFFECT - THE ENGINE REMAINED IN IDLE. THE WRENCH BAR INDICATOR LIT UP. I PULLED OFF THE SIDE (HUGE POTENTIAL SAFETY ISSUE HAD THERE BEEN TRAFFIC AROUND) AND SHUT THE CAR DOWN IN NEUTRAL. RESTARTED - SAME ISSUE - WOULD NOT ACCELERATE - IT WAS AS IF THE THROTTLE WAS DISCONNECTED. I PUT THE CAR IN PARK, SHUT DOWN, WAITED 2 MINUTES, AND RESTARTED. ALL FUNCTIONED NORMALLY. RAN THE VEHICLE HEALTH REPORT TEST AND NO INDICATION WAS MADE OF AN ELECTRICAL ISSUE. . *TR

Steering
Filed May 13, 201356,370 milesTX

MYSELF ALONG WITH MY THREE CHILDREN WERE TRAVELING ON I-45 FROM DALLAS TO HOUSTON. WHILE TRAVELING 75MPH, THE INDICATOR LIGHT FOR THE POWER STEER ASSIST FAULT CAME ON ALONG WITH THE SERVICE ADVANCETRAC. ONCE THE ALARM WENT OFF, I NO LONGER HAD POWER STEERING. THIS SEEMS TO BE A COMMON OCCURRENCE WITH THIS SPECIFIC VEHICLE, AND CAN BE VERY DANGEROUS DEPENDING OF THE DRIVING CONDITIONS. *TR

Engine
Filed May 13, 201360,000 milesTX

DRIVING 70 MPH ON ROAD HEADING HOME, CAR STALLED/NO POWER, GAUGES DIED, WAS IN RIGHT LANE AND ABLE TO PULL OFF TO RIGHT SHOULDER WITHOUT GETTING REAR ENDED. ONCE STOPPED, PUT CAR IN PARK AND TURNED OFF KEY. WRENCH LIGHT ALSO SHOWED IN DASH BEFORE TURNED OFF. SAT FOR A FEW MINUTES WITH CAR OFF, THEN RESTARTED CAR. NO LIGHTS IN DASH WHEN RESTARTED, SO PUT CAR IN DRIVE AND TOOK OFF DOWN THE ROAD. AS I ACCELERATED, CAR STALLED/LOST POWER AGAIN, GAUGES DIED, DASH LIGHTS OF ENGINE AND WRENCH APPEARED THIS TIME, STEERED TO RIGHT SHOULDER AND AGAIN WAS ABLE TO GET OFF WITHOUT BEING REAR ENDED. TURNED KEY OFF AGAIN. SAT FOR AWHILE. STARTED CAR AGAIN, ENGINE AND WRENCH LIGHT WERE ON IN DASH, PULLED OUT ONTO THE ROAD AGAIN, DRIVING SLOWLY. TURNED CAR AROUND AND HEADED TO REPAIR FACILITY. DROVE SLOWLY WITHOUT GOING ABOVE 50 MPH, LIGHTS STAYED ON IN DASH AND MADE TO REPAIR FACILITY THAT WAS ABOUT 3 OR 4 MILES AWAY, DRIVING SLOWLY, NOT THE USUAL SPEED LIMIT FOR THE ROAD. REPAIR FACILITY READ THE CODE WHICH CAME UP THROTTLE BODY AND SUGGESTED CONTACTING THE FORD DEALER. WAITING FOR RETURN CALL FROM FORD SERVICE MANAGER AT THIS TIME. FOUND INVESTIGATION OPENED BY NHTSA IN MARCH OF THIS YEAR REGARDING FAULTY CIRCUIT BOARD FOR THE THROTTLE BODY. *TR

Steering
Filed May 11, 201320,000 milesTX

ABOUT ONE YEAR AGO, THE POWER STEERING FAILED WHILE DRIVING. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, IT WAS FINE. IT HAPPENED ONLY A FEW TIMES WITHIN THE LAST YEAR. JUST THIS WEEK ALONE NOW, AT 35,000 MILES, IT HAS HAPPENED NUMEROUS TIMES. I'VE STOPPED DRIVING IT DUE TO THIS. I LIVE IN A BUSY CITY, AND SHOULD IT FAIL AGAIN AT THE WRONG TURN THERE COULD BE A SERIOUS ACCIDENT. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS, WHY HAS IT NOT BEEN RECALLED YET? *TR

Engine
Filed May 10, 201341,123 milesFL

I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT CHANGED THE CAR GOT UP TO AROUND 15MPH WHEN THE CAR STALLED. I THEN PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. IT RAN FINE FOR A FEW DAYS AND THEN THERE WAS ANOTHER INCIDENT. I WAS AT ANOTHER STOPLIGHT AND MADE A RIGHT HAND TURN. THE CAR STALLED AGAIN AND WAS ABLE TO BE RESTARTED AFTER PLACING THE GEAR IN PARK. *TR

Engine
Filed May 8, 20138,000 milesMI

ANYTIME VEHICLE SLOWS TO A SPEED OF APPROX. 20 MPH.,IT SEEMS TO WANT TO STALL THEN SECONDS LATER WITHOUT TOUCHING GAS PEDAL, SPEEDS UP AND ACCELERATES. I HAVE HAD THE VEHICLE IN FOR SERVICE TO VILLAGE FORD / DEARBORN MICHIGAN AND THEY CONTINUALLY TELL ME NO PROBLEM IS DETECTED. I HAVE HAD SEVERAL INDIVIDUALS DRIVE MY VEHICLE AND HAVE EXPERIENCED THE SAME ISSUE. I HAVE ALSO LOCATED AN ARTICLE FROM MY LOCAL NEWS CHANEL WXYZ SPEAKING OF THIS ISSUE, STATING IT WAS NOT YET SERIOUS ENOUGH FOR RECALL. WITH FORD MOTOR'S HISTORY I WOULD SAY THIS NEEDS TO BE LOOKED INTO BEFORE SERIOUS INJURY DOES OCCUR. *TR

Power Train
Filed May 7, 201339,000 milesMN

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO DECELERATE AND LOSE POWER INDEPENDENTLY. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *TR

Fuel/Propulsion System
Filed May 3, 201338,000 milesGA

THE CAR WAS TRAVELING ON THE HIGHWAY AT THE SPEED OF 70 MPH WHEN IT JUST STOPPED RESPONDING TO THE GAS PEDAL BEING PRESSED. THE CAR CAME ALMOST TO A COMPLETE STOP AND WAS LUCKY ENOUGH TO MAKE IT TO THE SIDE OF THE RODE. THE CAR WAS ALMOST HIT BY A TRUCK WHICH SWERVED INTO THE MEDIAN TO AVOID HITTING THE CAR. WITH THE CAR ALONGSIDE THE RODE IT WOULD NOT START. THE THROTTLE BODY HAD FAILED. *TR

Steering
Filed May 2, 201311,000 milesNY

DROVE THE CAR FOR ABOUT AN HOUR, FOR ABOUT 20 MILES. PARKED THE CAR. TURNED ON CAR AFTER IT WAS PARKED IN A PARKING LOT FOR ABOUT 1.5 HOURS. AS WE ATTEMPTED TO PULL OUT OF OUR SPOT, IT WAS APPARENT THAT THE POWER STEERING WAS NOT WORKING. SECONDS LATER, THE WARNING MESSAGE APPEARED THAT THERE WAS A POWER STEERING FAILURE, CHECK THE ADVANCETRAC SYSTEM. WE ATTEMPTED TO TURN THE CAR ON AND OFF TO NO AVAIL. WE ADDED 3 BOTTLES OF POWER STEERING FLUID AND IT DIDN'T SEEM TO FILL UP THE TANK NOR DID IT HELP THE POWER STEERING. CAR WAS TOWED TO THE DEALER, WHERE THEY TOLD US THE RACK AND PINION NEEDED TO BE REPLACED. *TR

Power Train
Filed May 1, 201345,500 milesWV

DRIVING TO WORK RUNNING FINE FIRST 18 MILES THEN STALLED AND WRENCH LIGHT CAME JUST LUCKILY WAS CLOSE TO WRECKER SERVICE. CAR WOULD START SLUGGISHLY BUT WHEN GAS PEDAL PUSHED STALLED AND CHECK ENGINE LIGHT AND WRENCH CAME ON. HAD TO HAVE IT TOWED TO THORNHILL FORD AT CHAPMANVILLE, WV. *TR

Engine
Filed May 1, 20139,800 milesFL

ACCELERATING FROM A STOP AT GREEN TRAFFIC SIGNAL, MY 6 CYLINDER FUSION ACCELERATED TO APPROXIMATELY 25 MPH AND THE ENGINE STOPPED. I HAD NO PROBLEM COASTING INTO A NEARBY PARKING LOT ON MY RIGHT. I TURNED THE IGNITION OFF AND AFTER 10 SECONDS I RESTARTED THE ENGINE. I DROVE HOME WITHOUT INCIDENT AFTERWARDS. *TR

Vehicle Speed Control
Filed May 1, 201318,200 milesTN

WAS DRIVING 2011 FORD FUSION THEN SHUT DOWN TO IDLE, NO POWER, ALMOST GOT RE ENDED, PULLED OVER AND PUT IN PARK TURNED OFF AND RESTARTED PROBLEM WAS GONE BUT RECURRED LESS THAN 2 TENTHS OF MILE. REPEATED STEPS WITH CAUTION FLOORED GAS PEDDLE BUT STILL HAPPEN. AUTOZONE CHECKED IT AND CLEARED THE COMPUTER. HAPPEN RIGHT AWAY AFTER LEAVING. CALLED FORD COULD NOT REPAIR BECAUSE NO CODES. PROBLEM CAME BACK 5 DAYS LATER. AT INTERSECTION LIGHT CHANGE GREEN CAR DID SAME THING, STUCK IN MIDDLE ON INTERSECTION. PUT IN PARK AND RESTART WAS HARD TO START. RED LIGHT NOW JUST GOT OUT OF TRAFFIC WAY. CAR IS AT FORD NOW. THIS IS A VERY BAD SAFETY FEATURE AND WILL CAUSE AN ACCIDENT SOONER OR LATER. FORD SAID THEY HAVE HAD A FEW PROBLEMS BUT NO RECALL. *TR

Vehicle Speed Control
Filed Apr 30, 201340,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTARTED THE VEHICLE SEVERAL MINUTES LATER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND THE TEST RESULTS DETERMINED THAT THERE WAS A DEFECTIVE THROTTLE BODY ASSEMBLY. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Apr 29, 201362,300 milesNC

DRIVING ON STATE HIGHWAY AT 55 MPH. VEHICLE SHUDDERED, THEN LOST POWER THOUGH ENGINE WAS STILL RUNNING. NO RESPONSE WHEN ACCELERATOR PRESSED. "WRENCH" WARNING LIGHT ON. PULLED OFF THE ROAD, TURNED ENGINE OFF. RESTARTED ENGINE. WARNING LIGHT OFF. IT HAPPENED AGAIN TWICE YESTERDAY AND ONCE TODAY SO FAR. TOOK IT TO THE FORD DEALER WHO SAID THERE WAS NO CODE SHOWING ON THE COMPUTER DIAGNOSTICS. MECHANIC DROVE CAR AND WAS UNABLE TO REPRODUCE PROBLEM. INSTRUCTED TO RETURN VEHICLE TO DEALERSHIP IF PROBLEM PERSISTED, WHICH I EXPECT IT WILL. DEALERSHIP SAID THEY SUSPECT A THROTTLE BODY PROBLEM, BUT SINCE THE CODE DIDN'T SHOW ON THE DIAGNOSTIC AND THE CAR IS UNDER AND EXTENDED WARRANTY, THEY CANNOT REPLACE IT UNTIL IT DOES. *TR

Steering
Filed Apr 29, 201329,905 milesTX

I WAS PULLING INTO TRAFFIC WHEN ALL OF A SUDDENLY STEERING BECAME VERY STIFF. A MESSAGE APPEARED THAT STATED THE POWER STEERING WAS OUT. I WILL BE TAKING THE VEHICLE IN TOMORROW MORNING BUT I HAVE READ THAT THIS IS A COMMON PROBLEM. ALSO I HAVE A ONE MONTH OLD AND IF WE WOULD HAVE BEEN IN TRAFFIC FAR AWAY FROM HOME THIS WOULD HAVE BEEN VERY DETRIMENTAL. *TR

Vehicle Speed Control
Filed Apr 26, 201348,000 milesMA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE SPEED CONTROL WARNING LIGHT WAS ILLUMINATED. THE ENGINE RPMS THEN INCREASED EXCESSIVELY AS THE VEHICLE ACCELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE THROTTLE BODY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER A SECOND TIME AND THE CAUSE OF FAILURE WAS NOT DETERMINED. THERE WERE NO FURTHER REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 52,369.

Power Train
Filed Apr 17, 201371,000 milesNC

DRIVING ON INTERSTATE AT 70MPH AND FELT A SHUTTER THEN LOST THROTTLE RESPONSE. PULLED OVER STARTED CAR TO ONLY HAVE RUN UNTIL ACCELERATOR WAS PRESSED, THEN VEHICLE WOULD QUIT RUNNING. FINALLY GOT A DUMMY LIGHT (WRENCH LIGHT ON DASH) AND LIMPED CAR HOME. DID SOME GOOGLE RESEARCH AND FOUND A MOUNTAIN OF COMPLAINTS OF THROTTLE BODY GOING BAD. WENT TO DEALER AND THEY WOULD NOT GIVE ANY HINTS WITHOUT HOOKING TO DIAGNOSTIC TOOL. DECIDED TO THROW $200 AWAY ON NEW THROTTLE BODY. I NOTICED THE PART NUMBER HAS CHANGED A LITTLE FROM ORIGINAL. I CAN ONLY ASSUME TO INCORPORATE A FIX FOR THE MASSIVE AMOUNT THAT ARE FAILING. I HOPE IT WORKS. *TR

Vehicle Speed Control
Filed Apr 15, 201350,743 milesFL

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE SPEED REDUCED RAPIDLY AND INDEPENDENTLY. THE CONTACT WAS ALMOST UNABLE TO CONTROL THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STOPPED AT A SHOULDER WHERE THE VEHICLE WAS SHUTDOWN AND RESTARTED BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INSPECTED BY DEALER. THE CONTACT REPAIRED THE VEHICLE ON HIS OWN BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 50,743.

Power Train
Filed Apr 14, 201339,000 milesFL

DRIVING ON HIGHWAY AT 65 MILES WENT CAR WOULD LOSE POWER AND COULDN'T ACCELERATE AND CAR STARTED TO SHAKE WHEN CAME TO A STOP, CUT CAR OFF, WAITED A MIN, CUT CAR ON, TOOK A COUPLE EXTRA CRANKS BEFORE TURNING OVER, AND CAR WORKED FINE THIS HAD HAPPENED 3 TIMES AND IS VERY RANDOM AND DANGEROUS. *TR

Power Train
Filed Apr 9, 201334,700 milesCA

AS WE WERE DRIVING IN THE FREEWAY AT ABOUT 70 MPH ON APRIL 7TH 2013, THE CAR LOST POWER AND STALLED OUT IN THE MIDDLE LANE OF THE FREEWAY. AT THAT EXACT MOMENT THE CAR FELT LIKE IT JERKED HARD AND THEN STALLED AND THE LIGHT WITH THE WRENCH SYMBOL CAME ON IN THE DASHBOARD. THEN IT IMMEDIATELY DISAPPEARED AFTER BEING ON WHEN THE CAR JERKED AND STALLED. MANAGE TO PUT HAZZARD LIGHTS ON AND MAKE IT SAFELY TO THE FREEWAY SHOULDER WHERE THE CAR AFTER A COUPLE OF MINUTES TRYING AND WAITING STARTED AGAIN AS IF NOTHING HAPPENED. AFTER TURNING THE CAR OFF THE CAR WOULD NOT TURN BACK ON AND SOUNDED LIKE THE ENGINE WAS STRUGGLING TO KEEP UP AFTER THE CAR WAS JUMP STARTED. THE CAR THEN WAS MAKING SOUNDS IN THE ENGINE BAY AND MANAGED TO MAKE IT TO A GAS STATION COUPLE FEET AWAY AND THE CAR DIED AGAIN AFTER TURNING IT OFF TO REFUEL ONCE AGAIN HAD TO GET THE CAR JUMP STARTED. CAR ONCE AGAIN STARTED TO FEEL AND SOUND AS IF IT WAS STRUGGLING TO STAY STABLE. HAD THE CAR TOWED THE NEXT MORNING TO LOCAL FORD DEALERSHIP WHERE THEY REPLACED THE BATTERY AND INSTALL A NEW THROTTLE BOX. COMPUTER CODE AT DEALERSHIP DETERMINED CAUSE OF PROBLEM WAS DUE TO FAULTY THROTTLE BOX. *TR

Power Train
Filed Apr 5, 201330,500 milesMO

CAR STARTED ROUGH, HAD VERY LITTLE POWER WHEN PULLING OUT OF GARAGE AND THE WRENCH LIGHT CAME ON. I COULD HARDLY MAKE IT TO THE NEXT DRIVE. PUT IN REVERSE AND PUT CAR BACK IN GARAGE. WHEN I TOOK IT INTO FORD FOR SERVICE THERE WERE NO CODES BUT THEY UPDATED THE COMPUTER HOPING IT WOULD FIX THE GLITCH. ON APRIL 4, 2011 IT HAPPENED AGAIN. THIS TIME I WAS STOPPED AT A LIGHT ON A HIGHWAY WHEN I GAVE IT GAS IT STARTED FORWARD, THE WRENCH LIGHT CAME ON AND ONCE AGAIN LITTLE TO NO POWER WHEN PRESSING ON THE ACCELERATOR. (I WAS LUCKY TO NOT GET REAR-ENDED.) I OUT ON THE HAZARDS AND SLOWLY COASTED INTO A PARKING LOT. I CALLED FORD AND HAD IT TOWED BACK TO THE DEALER. THIS TIME IT THREW CODES SO THEY WERE ABLE TO DETERMINE THE ISSUE WHICH WAS THE THROTTLE BODY AND IT WAS REPLACED. (THANKFULLY THIS WAS ALL UNDER WARRANTY.) THIS IS A VERY DANGEROUS ISSUE. I WAS 3 LIGHTS AWAY FROM GETTING ONTO THE INTERSTATE DURING RUSH HOUR TRAFFIC. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF THIS HAD OCCURRED ON THE INTERSTATE. *TR

Vehicle Speed ControlCrash
Filed Apr 5, 2013GA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE REAR OF ANOTHER VEHICLE THEN CONTINUED ACCELERATING UNTIL THE CONTACT PUT THE VEHICLE IN PARK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 06/07/13*LJ

Steering
Filed Apr 3, 201326,075 milesAR

THE DRIVER OF THIS VEHICLE STATED THAT WHILE TRAVELING ON THE INTERSTATE AT 70 MPH THE STEERING WHEEL LOCKED UP AND HE WAS UNABLE TO STEER THE VEHICLE. HE FORCED THE STEERING WHEEL TO THE RIGHT AND IT RELEASED AND SWERVED SEVERELY THEN SEEMED TO OPERATE CORRECTLY FOR THE REMAINDER OF HIS TRIP. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE CONTROL UNIT. THE VEHICLE HAS SINCE HAD THE SAME PROBLEM MULTIPLE TIMES WITH DIFFERENT DRIVERS. IT HAS BEEN RETURNED TO THE DEALERSHIP TWICE. BOTH TIME I WAS TOLD THAT THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE. I HAVE CONTACTED THE FORD CUSTOMER SERVICE DEPARTMENT AND FILED A COMPLAINT WITH THEM AND THEY ARE CURRENTLY INVESTIGATING. *TR

Unknown or OtherCrash
Filed Apr 2, 201310,298 milesCA

AS I PULLED INTO A DIAGONAL PARKING SPACE AT MY CVS DRUG STORE, TURNING AT A LOW RATE OF SPEED OR APPROXIMATELY 1 OR 2 MPH, STEPPING ON THE BRAKE TO COMPLETE THE ROUTINE ACT OF PARKING, THERE WAS A SUDDEN SURGE OF ACCELERATION. THIS WAS NOT OF MY OWN VOLITION! THE ESTIMATED DAMAGE TO MY CAR IS $5,000 WHILE DAMAGED TO THE OTHER CAR WAS MINOR. RECENTLY THERE WAS AN ARTICLE IN THE L.A. TIMES ABOUT A CLASS ACTION LAWSUIT FOR EXACTLY THIS TYPE OF SURGE ACCELERATION OR "FLARING" AND SINCE IT'S LIKELY MY CAR WAS ACTUALLY BUILT IN 2010 IT'S PROBABLY THE SAME SITUATION.

Engine
Filed Mar 23, 201326,800 milesCA

HAD THE VEHICLE FOR ABOUT 2 MONTHS BUT HAD ONLY DRIVEN IT ABOUT 1500 MILES. (MAR. 22, 2013 - 26,800 MILES) I WAS DRIVING ALONG A LANE ROAD DOING ABOUT 50 MPH WHEN THE CAR SUDDENLY LOST POWER. ALMOST GOT REAR ENDED. WAS ABLE TO BARELY LIMP THE VEHICLE TO A STOP ON THE RIGHT SHOULDER BUT IT WOULD NOT MOVE EVEN WHEN THE GAS PEDAL WAS DEPRESSED. THE MECHANICS LIGHT CAME ON AND THE RPMS BEGAN FLOATING BETWEEN 800 AND 1200 BUT WITH NO POWER TO THE TRANSMISSION. TURNED THE KEY OFF AND RESTARTED IT AND IT REGAINED POWER BUT THEN IT HAPPENED ONE MILE LATER. SAME SYMPTOMS. RESTARTED IT AGAIN AND LASTED ANOTHER 2 MILES WHERE IT HAPPENED AGAIN. THE THIRD TIME I RESTARTED THE CAR IT TOOK ABOUT 20 SECS OF CRANKING BEFORE IT TURNED OVER. I THEN DROVE IT 15 MILES DIRECTLY TO THE FORD DEALERSHIP I PURCHASED IT WITHOUT INCIDENT. FORD RAN A DIAGNOSTIC SWEEP ON THE CAR AND COULD NOT FIND ANYTHING WRONG. THEY TOLD ME IT WOULD HAVE TO BR BROUGHT IN WITH THE PROBLEM SHOWING SINCE THE BLACK BOX DOES NOT RECORD THESE TYPES OF ISSUES. I HAD THE IMPRESSION THEY HAVE NOT SEEN THIS TYPE OF ERROR OR COULD NOT RECALL IT. HAVE NOW DRIVEN THE CAR ADDITIONAL 40 MILES WITHOOUT INCIDENTS BUT MAKES ME WONDER ABOUT THE MANUFACTURER IF THEY AREN'T CONCERNED ABOUT SAFETY ISSUES. I THOUGHT THE RECESSION AND PAST DECADE TAUGHT THEM A LESSON IN DOING IT RIGHT FOR THE CONSUMER/? *TR

Structure › Body › Door
Filed Mar 21, 201353,000 milesNY

I TAKE VERY GOOD CARE OF MY CARE AND I ALWAYS OPEN MY CAR DOOR VERY GENTLY. HOWEVER, I JUST REALIZED THAT THE DRIVER'S SIDE INTERIOR DOOR LOCK IS BROKEN. I CANNOT OPEN THE CAR FROM THE INSIDE, INSTEAD, I HAVE TO ROLL THE WINDOWS DOOR AND USE THE OUTSIDE HANDLE TO OPEN THE DOOR. I DID RESEARCH ON THE INTERNET AND THERE ARE ALOT OF PEOPLE WHO ARE COMPLAINING ABOUT THE ISSUE. I HAVE A 2011 FORD FUSION SE WITH AROUND 52,000 MILES AND I RECENTLY BOUGHT THE CAR. I DID ORDER A NEW REPLACEMENT FOR THE INTERIOR DOOR HANDLE. THERE SHOULD BE A RE-CALL FOR THIS PROBLEM. *TR

Electrical System
Filed Mar 21, 201321,500 milesNH

CAR BUCKED THEN COMPLETELY DIED (IN THE MIDDLE OF THE STREET)! LIGHTS THAT CAME ON: STOP SAFELY NOW, WRENCH, ENGINE, TRIANGLE WITH EXCLAMATION POINT. TOOK A FEW TIMES TO START BACK UP. TOOK IT TO THE DEALER AND THEY SAID THEY DID NOT HAVE A CODE BUT DID NOT FIND ANYTHING WRONG. A FEW DAYS LATER, IT HAPPENED AGAIN. THIS TIME IN THE MIDDLE OF THE INTERSECTION! ( SAME CODES) BROUGHT IT TO DEALER AGAIN, THIS TIME APPARENTLY THEY FOUND THE CODE. THE DEALER SAID GAS WAS GOING IN THE WRONG PLACE AND REPLACED A VALVE. IT HAS SINCE HAPPENED MORE THAN FIVE TIMES, ALL HAPPENING AT LESS THAN 5 MPH WHEN STARTING AFTER A STOP. CURRENTLY WITH ANOTHER FORD DEALERSHIP (GIVEN THE PREVIOUS ONE CRACKED THE WINDSHIELD BUT CLAIMED IT WAS ALREADY THERE, NOT TO MENTION THE POOR SERVICE TO THE CAR). THIS LATEST INCIDENT WE HAD THE CAR TOWED. THIS WAS AT THE RECOMMENDATION OF THE FORD REGIONAL REPRESENTATIVE WHO HAS BEEN EXTREMELY HELPFUL. (BY THE WAY, THIS FUSION IS A HYBRID.) CURRENTLY WAITING FOR DIAGNOSIS. *TR

Engine
Filed Mar 15, 201323,000 milesAZ

WHILE DRIVING ON CRUISE CONTROL APPROXIMATELY 70 MPH, THE CAR LOST ALL ACCELERATION. THE ENGINE IS 4 CYL. ENGINE LIGHT CAME ON. COASTED TO RIGHT OF FREEWAY AND CAME TO A STOP. TURNED IGNITION KEY TO OFF AND THEN RESTARTED CAR. PLACED IN DRIVE AND DROVE AND ACCELERATED FINE THERE AFTER. *TR

Engine
Filed Mar 15, 201332,000 milesTX

DRIVING THE CAR, IT WILL HAVE SUDDEN LOSS OF ALL POWER. THE THROTTLE CONTROL/TRANSMISSION LIGHT INDICATOR COMES ON. YOU HAVE TO TURN THE CAR OFF AND RESTART. OWNERS MANUAL STATES TO TAKE TO THE DEALER IF IT STAYS ON OR CONTINUES TO COME ON.THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST SIX MONTHS. FRIDAY 3/8 IT HAPPENED TWICE. TOOK TO THE DEALER. STATE THEY ARE UNABLE TO REPAIR DUE TO NO CODE IN THE COMPUTER. THEY HAD IT 5 DAYS, PUT 100 MILES ON IT TRYING TO GET IT TO DO THIS AGAIN. SAFETY ISSUE IS THIS OCCURRING WHILE IN AN INTERSECTION OF ON THE INTERSTATE. NO SOLUTION OFFERED BY FORD. STATES HAVE TO HAVE A CODE. NO INSTRUCTION ON MAKING SURE THE CODE IS RECORDED BY THE COMPUTER. WHEN ENGINE RESTATED CLEARS COMPUTER. *TR

Engine
Filed Mar 12, 201338,800 milesFL

I WAS GOING THROUGH A SCHOOL ZONE ON MY WAY TO WORK. WHEN I REACHED THE END OF SCHOOL ZONE I ATTEMPTED TO ACCELERATE BUT THE ENGINE WOULD NOT. THERE WAS NO THROTTLE RESPONSE AND THE ENGINE WAS IN A VERY ROUGH IDLE. I PULLED OVER, SHUT THE CAR OFF, WAITED ABOUT 5 MIN AND STARTED IT BACK UP. ON START-UP, THE ENGINE CRANKED A FEW EXTRA TIMES BEFORE IT FINALLY TURNED OVER. I WAS ABLE TO DRIVE AGAIN AFTER THAT BUT NOTICED THAT THE RPMS JUMPED AROUND WHEN I WAS IN THIRD GEAR BETWEEN 1500-2000 RPM. SEEING THE RPMS JUMP AROUND LIKE THAT MADE ME THINK THAT THE ENGINE WAS GOING TO LOSE POWER AGAIN, AS IT IS CHARACTERISTIC OF THIS PROBLEM. THIS IS THIRD TIME THIS HAS HAPPENED TO THE CAR. *TR

Power Train
Filed Mar 9, 201321,700 milesNY

HAD THE VEHICLE FOR ABOUT A MONTH BUT HAD ONLY DRIVEN IT ABOUT 600 MILES. (FEB. 21, 2013 - 21,700 MILES) MY WIFE WAS DRIVING ALONG A 4 LANE ROAD DOING ABOUT 50 MPH WHEN SHE NOTICED THE CAR SUDDENLY LOSING POWER. SHE WAS IN THE LEFT HAND LANE WITH NO SHOULDER OR ROOM TO MOVE TO THE RIGHT LANE BECAUSE OF TRAFFIC AND WAS ALMOST REAR-ENDED BY A DUMP TRUCK WHO HAD NO IDEA SHE WAS RAPIDLY SLOWING DOWN BECAUSE SHE WASN'T PUTTING ON ANY BRAKE TO INDICATE THIS. SHE BROUGHT THE VEHICLE TO A STOP BUT IT WOULD NOT MOVE EVEN WHEN THE GAS PEDAL WAS DEPRESSED. SHE THOUGHT IT HAD STALLED BUT LATER TOLD ME SHE DIDN'T NOTICE ANY DASH LIGHTS ON. SHE TURNED THE KEY OFF AND RESTARTED IT AND IT RAN FINE THE REST OF THE WAY HOME. CALLED FORD DEALERSHIP WHERE IT WAS PURCHASED AND HE ASKED ABOUT ENGINE CODE LIGHTS (OF WHICH NONE WERE SHOWING ). HE SAID WITHOUT A CODE HE COULDN'T DO ANYTHING. ( MARCH 7, 2013 - 22,400 MILES ) TURNING A CORNER FROM A STOP THE CAR ACCELERATED AND THEN LOST POWER, ENGINE SEEMED TO SPUTTER AND RUN ROUGH, PULLED OVER AND STOPPED. WRENCH LIGHT ON DASH WAS ON, DEPRESSED ACCELERATOR PEDAL BUT NOTHING HAPPENED. ENGINE WAS RUNNING BUT TACHOMETER DIDN'T MOVE AT ALL WHEN ACCELERATOR WAS DEPRESSED. TURNED ENGINE OFF, RESTARTED, WRENCH LIGHT WENT OFF AND RAN OK. HAVE ALSO NOTED THAT TRANSMISSION SHIFTING IS NOT ALWAYS SHIFTING AS SMOOTH AS WHEN WE FIRST STARTED DRIVING IT. IT SEEMS TO JUMP OR LURCH IN AT LEAST ONE OF THE GEARS BUT THIS IS JUST AN INTERMITTENT PROBLEM RIGHT NOW. I WI

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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