Page 50 of 56 · complaints 2,451–2,500 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Aug 8, 201330,000 milesCO

SINCE JANUARY OF 2012 WHEN I DRIVE MY FUSION THE VEHICLE JUST WOULD QUIT AND THE CHECK ENGINE AND TOOL LIGHT WOULD STAY ON ONLY UNTIL I WOULD PUT THE VEHICLE IN PARK AND RESTART IT. I WOULD TAKE IT TO THE LOCAL FORD DEALERSHIP AND THAT THE TCS MODULE WAS BAD THEN IT HAPPENED AGAIN THEN THEY CHANGED OUT THE BATTERY. THEN TWO WEEKS AGO IT HAPPENED AGAIN AND TOOK IT BACK IN NOW FORD SAID ITS THROTTLE BODY IS BAD AND THE PART AND THE LABOR WOULD BE AROUND 400 DOLLARS TO FIX. THIS IS A SAFETY ISSUE SOMEONE COULD GET HURT OR EVEN KILLED. I FEEL THAT THIS SHOULD BE RECALLED. I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. ON TOP OF THIS I DON'T HAVE A VEHICLE TO DRIVE FOR OVER A MONTH AND A HALF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Aug 8, 201359,800 milesTX

I WAS DRIVING AT HIGHWAY SPEED (70), WHEN MY CARS ACCELERATOR STOPPED RESPONDING IN THE MIDDLE OF A CURVE ON A 2 LANE RURAL HIGHWAY WITH 2 FOOT SHOULDERS. I WAS ABLE TO PULL OFF INTO THE GRASS, WHERE I REALIZE THAT MY CAR WAS IDLING ERRATICALLY. THE ACCELERATOR WOULD NOT RESPOND, SO I TURNED THE KEY OFF AND RESTARTED THE VEHICLE. IT RESUMED NORMAL OPERATION, BUT HAS SINCE HAPPENED MULTIPLE TIMES. I REGULARLY ENTER HIGH VOLUME, HIGH SPEED INTERSECTIONS, WHERE THIS COULD BE EXTREMELY DANGEROUS, IF NOT FATAL. FORD SAYS THERE IS NO RECALL, BUT I FOUND NO SMALL NUMBER OF SIMILAR COMPLAINTS AS I SEARCHED THE INTERNET. PLEASE FORCE THEM TO DO A RECALL BEFORE SOMEONE GETS KILLED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Aug 7, 201355,131 milesIN

DRIVING 45MPH ON STATE ROAD 45 IN SOUTHERN INDIANA, WHICH IS VERY CURVY. LET OFF GAS, THEN WHEN I WENT TO ACCELERATE, PEDAL WENT COMPLETELY TO THE FLOOR. CAR THEN STARTED SPUTTERING. NO ACCELERATION AT ALL. FINALLY GOT CAR OFF OF STATE HIGHWAY. CAR NEVER COMPLETELY DIED, JUST ABSOLUTELY NO ACCELERATION, THROTTLE BODY SENSOR BAD! THIS IS A SAFETY ISSUE! HAD I BEEN GOING FASTER AND VEHICLES BEHIND ME, THERE WOULD HAVE BEEN A MAJOR ACCIDENT. COST $580 TO REPAIR ON A 2011 CAR! ACCORDING TO THE FORD TECHNICIAN THAT REPAIRED MY CAR, THEY HAVE REPLACED SEVERAL IN THE LAST 6 MONTHS! VERY DISAPPOINTING FOR FORD NOT TO RECALL SURE A IMPORTANT REPAIR! *TR

Electrical System
Filed Aug 6, 201341,800 milesGA

MY WIFE WAS DRIVING HER CAR WHEN THE CHECK ENGINE LIGHT CAME ON, IT REDUCED ENGINE POWER AND WOULD NOT ACCELERATE. SHE TURNED IT OFF, THEN RESTARTED IT. SHE DROVE HOME WITH NO FURTHER INCIDENT. THIS WAS JUNE 1ST. IT HAPPENED A FEW MORE TIME THROUGH JUNE AND JULY AND WE HAD A COMPETENT MECHANIC CLEAN THE THROTTLE BODY AFTER THE CODE HE SCANNED SAID THROTTLE BODY WAS STUCK CLOSED/STUCK OPEN. THIS DID NOT FIX THE PROBLEM. ON THE WAY HOME FROM DINNER WITH MY FAMILY ON AUGUST 3, WE MADE A TURN ACROSS TWO LANES OF TRAFFIC. IN THE MIDDLE OF THE TURN, THE WRENCH LIGHT CAME ON, CAR LOST POWER, AND WE WERE ESSENTIALLY DEAD IN THE WATER WHILE MAKING A TURN. THE VEHICLE COMING DOWN THE LANE HAPPENED TO SEE US IN THE MIDDLE OF THE ROAD. HAD THEY NOT BRAKED, WE WOULD HAVE BEEN T-BONED. IT HAPPENED THE NEXT DAY ON THE INTERSTATE. NOT VERY CONFIDENCE INSPIRING TO TRAVEL AT 70MPH, THEN HAVE YOUR CAR NOT GO OVER 900 RPM. LOOK FOR A SHOULDER VERY QUICKLY. IN ALL INSTANCES, CAR GOES TO REDUCED ENGINE POWER (WHICH LIMITS IT TO 900 RPM). AT A STOP LIGHT, THE IDLE IS VERY ERRATIC GOING FROM 1000 RPM DOWN TO ABOUT 400. *TR

Steering
Filed Aug 6, 201329,350 milesMI

TWICE IN THE LAST 3 WEEKS WHILE DRIVING AND MAKING A TURN MY POWER STEERING FAILED WITHOUT WARNING. I HAD TO PULL OVER AND RESTART THE CAR AND POWER STEERING RETURNED TO NORMAL. *TR

Engine
Filed Aug 6, 201338,756 milesCT

THE FIRST EPISODE OCCURRED WHEN LEAVING A PARKING SPOT. CAR WOULD NOT GO MORE THAN 2 MPH AND WAS CHUGGING. THE OTHERS (4-5 INCIDENTS) HAPPENED WHILE DRIVING, OFTEN AT 30-50 MPH. SOMETIMES IT WOULD BE AFTER A TURN AND DURING ACCELERATION, OTHERS WOULD BE SIMPLY DRIVING DOWN THE ROAD. CAR WOULD STALL, YELLOW WRENCH LIGHT COMES ON, AND I WOULD HAVE TO STOP, SHIFT TO PARK AND TURN OFF THE CAR, THEN RE-START. IT WOULD BE FINE FOR A FEW DAYS, AND ANOTHER EPISODE WOULD HAPPEN. *TR

Vehicle Speed Control
Filed Aug 6, 201345,000 milesHI

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE, AND IT ABNORMALLY LUNGED FORWARD. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR

Engine
Filed Aug 6, 201334,100 milesMO

WAS RUNNING ALONG AT 65 MPH AND CAR JERKED AND LOST POWER AND THE WRENCH ICON COME ON THE DASH. PULLED TO SIDE OF ROAD CAR WAS IDLING BUT ROUGH. ATTEMPTED TO PUSH THROTTLE PEDAL DOWN TO INCREASE ENGINE SPEED BUT NO RESPONSE JUST IDLE. SHUT CAR OFF AND CALLED A TOW TRUCK. TRIED THREE FORD DEALERS WAS APPROX. ONE WEEK TO GET IN. I WAS 750 MILES FROM HOME.TOW TRUCK DROPPED CAR OFF A REPAIR SHOP. MANAGER SAID HE HAD SEEN A CAR NOT LONG AGO THAT THEY HAD DISCONNECTED THE BATTERY AND ALL WAS FINE. THE SERVICE MAN WENT OUT TO CAR AND IT STARTED RIGHT UP WITHOUT LITTLE WRENCH ICON BEING ON. DROVE W/O ANY INCIDENT. *TR

Engine
Filed Aug 6, 201342,000 milesPA

7/30/13- VEHICLE WOULD NOT GO ABOVE AN IDOL, CAR SPUTTERED AND STALLED WHILE SITTING AT A STOP LIGHT (THIS HAPPENED 3-4 TIMES SAME DAY); WHILE SLOWING TO ROUND A CURVE, PRESSED ACCELERATOR TO PICK UP SPEED AND CAR STALLED OUT (2 TIMES); THERE WERE NO SYMBOLS ON THE DASH THIS DAY. 8/5/13-STARTED CAR IN AM, CAR SPUTTERED BADLY, PUT CAR IN DRIVE & CAR SPUTTERED PART WAY UP STREET, DID NOT SEEM TO BE GETTING GAS WHEN ACCELERATOR WAS PRESSED, "WRENCH" LIGHT APPEARED ON DASH; TURNED CAR OFF, WAITED A FEW MINUTES, STARTED CAR AGAIN AND IT RAN OKAY & NO WARNING LIGHTS. I PURCHASED THIS VEHICLE "USED" ON 4/4/13 FROM BLUE KNOB AUTO, ALTOONA, PA *TR

Engine
Filed Aug 5, 201348,672 milesMI

ON SATURDAY, I WAS DRIVING OUT FROM A COMPLEX MAKING A LEFT TURN INTO TRAFFIC WHEN MY VEHICLE ABRUPTLY SLAMMED STOPPED AT A GREEN LIGHT. I PUT ON MY HAZARDS AND NOTICED A WRENCH SIGNAL POPPED ON. I PUT THE CAR IN PARK AND TURNED THE VEHICLE OFF, THEN STARTED IT BACK. THE VEHICLE TURNED ON AGAIN. I WAS LUCKY I WAS NOT REAR-ENDED. I DROVE HOME AND DECIDED NOT TO DRIVE THE CAR UNTIL I TOOK IT TO NEAREST DEALER. MONDAY MORNING, I GOT INTO VEHICLE HEADED TO THE DEALER AND AGAIN DRIVING OUT OF MY COMPLEX, THE CODE POPPED ON, VEHICLE SPUTTERED AND STOPPED. I TURNED IT OFF THEN ON AGAIN. IT STARTED AND I HEADED TO THE DEALER CLOSE BY WITH HAZARDS ON. MY VEHICLE WAS DIAGNOSED NEEDING THROTTLE BODY TOTALING $585.00. MIND YOU MY VEHICLE IS TWO YEARS OLD. *TR

Power Train
Filed Aug 5, 201325,200 milesPA

AS WE WERE DRIVING DOWN A 3 LANE FREEWAY, THE CAR JUST ALL OF A SUDDEN LOST ALL RESPONSE IN THE GAS PEDAL AND THE WRENCH LIGHT ON THE DASHBOARD CAME ON. LUCKILY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD AND NO ONE WAS BEHIND US WHEN THE CAR BECAME UNRESPONSIVE. WE RESTARTED THE CAR AND EVERYTHING SEEMED FINE, BUT AS WE WERE ALMOST HOME, IT DID THE SAME THING AGAIN. AFTER THIS TIME, WE CALLED THE FORD ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE NEAREST DEALERSHIP. THE PROBLEM WAS REPORTED TO US AS THE THROTTLE BODY AND MOTOR ASSEMBLY. *TR

Power Train
Filed Aug 5, 201372,000 milesCA

I WAS DOING 55 MPH AND MY CAR STALLED, THE WRENCH AND CHECK ENGINE LIGHT CAME ON THEN THE CAR STOPPED. AFTER A COUPLE ATTEMPTS THE CAR STARTED AND I WAS ALLOWED TO DRIVE ALTHOUGH I WAS SCARED AND GOT OFF THE FREEWAY. I ALSO HAVE HAD A PROBLEM WITH MY WHEELS KNOCKING WHEN I TURN LIKE ONE OF THE TIRES ARE GOING TO COME OFF. NOW I HAVE TO REPLACE THE THROTTLE BODY! I TOOK THE CAR TO THE MECHANIC AND NOW ALL THESE THINGS HAVE TO BE FIXED AND HAVE BECOME QUITE COSTLY, NOT TO MENTION THE CAR WAS MADE TO NOT HAVE A GAS CAP? REALLY? I'M STARTING TO WONDER IF THE FORD FUSION IS THE RIGHT CAR TO HAVE AND THE SAFETY QUESTIONS ARE ALWAYS IN MY HEAD BECAUSE IF A CAR STOPS ON THE FREEWAY WHILE DOING 55 A SERIOUS ACCIDENT CAN'T BE TOO FAR BEHIND. I PRAY THESE ISSUES ALL GET ADDRESSED AND RECALLED SO NO ONE GETS KILLED! I DID RESEARCH ON THIS WEBSITE AND FOUND THAT THE SAME ISSUES HAVE HAPPENED TO MANY OTHERS BUT WHEN I CALLED FORD'S CUSTOMER RELATIONS DEPARTMENT I WAS TOLD THERE ARE NO RECALLS FOR MY VIN. I CAN'T IMAGINE I AM THE ONLY ONE HAVING THESE TROUBLING ISSUES TAKING PLACE BUT IT ONLY AFFECTED CERTAIN MODELS. SEEMS TO ME ALL FORD FUSIONS SHOULD HAVE THESE ITEMS RECALLED AND REPLACE REGARDLESS OF WHAT MODEL. I NOW HAVE TO KEEP MY RECEIPT FROM THE MECHANIC BECAUSE IT WAS NOT A FORD DEALER WHO FIXED MY CAR AND HOPE THAT THE RECALL ON THESE ISSUES WILL ALLOW ME TO GET MY HARD EARNED MONIES BACK ONE DAY SOON. FRUSTRATED FORD FUSION OWNER TO SAY THE LEAST. *TR

Power Train
Filed Aug 4, 201338,000 milesSC

WHILE DRIVING ON I-95 SOUTH APPROXIMATELY 65-70 MPH IN MODERATELY HEAVY TRAFFIC, AT EXIT 180, THE CAR SOUNDED LIKE IT DROPPED OUT OF GEAR WHILE ACCELERATING. I WAS ABLE TO MERGE TO THE SHOULDER OF THE HIGHWAY. THE CAR CONTINUED COASTING AND THE "WRENCH LIGHT" APPEARED. THE CAR WOULD NOT ACCELERATE AT ALL. WHEN STOPPED, THE CAR RATTLED AND IDLED VERY HARD AND WAS SHAKING. THE SERVICE ENGINE LIGHT CAME ON. I TURNED THE CAR OFF AND I WAITED A FEW MINUTES AND CRANKED THE CAR BACK AND ALL WAS FINE, WRENCH LIGHT AND SERVICE ENGINE LIGHT WAS OFF. THIS HAS HAPPENED 6 MORE TIMES SINCE JULY 8TH 2013, YESTERDAY IT HAPPENED 4 TIMES IN THE 1 HOUR, ALMOST GOT SLAMMED BY TWO 18 WHEELER TRUCKS. THIS REALLY SHOULD BE A RECALL DUE TO THIS TYPE OF SITUATION CAN GET PEOPLE KILLED. *TR

Steering
Filed Aug 4, 201346,000 milesCA

POWER STEERING FAILURE MAKES THE CAR STEERING CONTROL TO BE VERY HARD. I TRIED MANY WAYS (TURN OFF THE CAR, DISCONNECT BATTERY) BUT DID NOT WORK. *TR

Electrical System
Filed Aug 4, 201338,642 milesNY

WHILE DRIVING IN HEAVY TRAFFIC ON INTERSTATE, ENGINE BEGAN TO LOOSE POWER AND AS MY SPEED DECREASED I PULLED OFF THE HIGHWAY AND THOUGH ENGINE REMAINED RUNNING AND INTERMITTENTLY COUGHED OR VIBRATED, I TURNED THE IGNITION OFF AND CALLED FOR A TOW TRUCK. DURING SLOW DOWN, DASH WARNING LIGHTS DISPLAYED A WRENCH AND ALSO POSSIBLY A WIGGLY LINE SYMBOLS. WHILE DRIVING BEFORE TROUBLE STARTED I ATTEMPTED TO CUT BACK MY SPEED BY PRESSING THE MINUS SET BUTTON ON THE CRUISE CONTROL SEVERAL TIMES, BUT NOT CONSECUTIVELY. INCIDENT OCCURRED SHORTLY AFTER I DECREASED MY SPEED WITH ABOVE ACTION. THIS INCIDENT LEFT US IN A DANGEROUS SPOT IN THE BREAKDOWN LANE WHILE HIGH SPEED HEAVY TRAFFIC PASSED CLOSE BY UNABATED. FOLLOWING COMPUTER ANALYSIS FORD DEALER REPLACED ELECTRONIC THROTTLE BODY. WHEN I GOOGLED ABOVE FORD PART I DISCOVERED A GROWING HISTORY OF ABOVE TROUBLE BUT SO FAR, NO RECALL ISSUED TO DATE. REAL DANGER WHILE OPERATING A VEHICLE IS INDICATED. *TR

Electrical System
Filed Aug 4, 201317,625 milesIA

WHILE DRIVING MY CAR TO WORK, I WAS ON THE HIGHWAY AND THE CAR SUDDENLY LOST POWER AND THE ENGINE STALLED. I HAD TO PULL OVER TWICE ON THE WAY TO WORK WHILE NAVIGATING INTERSTATE TRAFFIC. MY CAR ENGINE STALLED AND I HAD TO PULL OVER - I TOOK IT TO THE DEALER ON FRIDAY AND THEY TOOK CARE OF IT REALLY FAST, BUT IT APPEARS THAT THEY HAVE KNOWLEDGE OF IT HAPPENING ALOT. THIS IS A MAJOR SAFETY ISSUE FOR ME, AS I HAVE TO TRAVEL INTERSTATE EVERY DAY.. IT IS UNNERVING THAT WHEN DRIVING 55-65 MPH, THE WRENCH LIGHT COMES ON AND THE ACCELERATOR PEDAL BECOMES UNRESPONSIVE. THE ENGINE WAS TURNED OFF AND UPON RESTARTING, RESUMED NORMALLY. JUST A VERY BASIC GOOGLE SEARCH, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM AND NEED A RECALL NOTICE. *TR

Engine
Filed Aug 3, 201313,750 milesTN

VEHICLE LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS MANEUVERED TO THE ROAD SIDE WHERE IT WAS SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. AFTER DRIVING FOR 5 MINUTES, VEHICLE AGAIN LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS AGAIN MANEUVERED TO THE ROAD SIDE AND SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. CONDITION WAS EXPERIENCED THREE TIMES THE SAME DAY. ECU STORED CODE FOR THROTTLE CONTROL SYSTEM. *TR

Vehicle Speed Control
Filed Aug 3, 201356,000 milesTX

CAR STALLS WHILE DRIVING DOWN THE ROAD, PULL OVER AND IT STARTS BACK UP. IT HAS DONE THIS 3 TIMES IN THE LAST WEEK. WILL BE TAKING IT TO THE FORD DEALER MONDAY. DID ONLINE SEARCHES AND FOUND THIS IS A COMMON PROBLEM WITH FORD FUSION AND IT POINTS TO THE THROTTLE BODY OR ELECTRONIC MODULE THAT CONTROLS THE THROTTLE BODY. THIS SHOULD BE RECALLED BY FORD - VERY SCARY AND DANGEROUS FOR THE DRIVER OF THE VEHICLE. *TR

Vehicle Speed Control
Filed Aug 2, 201345,000 milesAL

THE FIRST TIME IT HAPPENED I WAS ON A VERY BUSY HIGHWAY, GOING UP HILL, TO A FAMILY MEMBERS HOUSE. THE CAR STOPPED ACCELERATING. I WAS ALMOST HIT MY SEVERAL CARS, THANKFULLY THEY MISSED ME. THEN I TURNED THE CAR OFF AND THEN BACK ON AND IT WORKED FINE. THE SECOND INCIDENT HAPPENED A COUPLE DAYS LATER ON ANOTHER BUSY HIGHWAY ON MY HOME FROM WORK. ONCE AGAIN IT STOPPED ACCELERATING AND I WAS THANKFULLY CLOSE TO WERE I COULD PULL OFF THE INTERSTATE BEFORE GETTING HIT. I THEN TOOK IT TO THE FORD DEALERSHIP AND HAD TO SPEND ALMOST $600 ON REPLACING THE THROTTLE BODY, WHICH THEY KNEW HAD BEEN DEFECTIVE WHEN THEY SOLD ME THE CAR!! *TR

Vehicle Speed Control
Filed Aug 2, 201360,000 milesNC

TL* THE CONTACT OWNS 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

Engine
Filed Aug 2, 201341,000 milesAR

WHILE DRIVING AT HIGHWAY SPEEDS, MY FORD FUSION ACCELERATOR BECAME UNRESPONSIVE. IT WAS AS IF THE CAR SHIFTED INTO NEUTRAL. THERE WAS NO SHOULDER AND I WAS FORCED TO COME TO A COMPLETE STOP ON THE HIGHWAY. AFTER A BRIEF INTERNET SEARCH, IT WAS APPARENT THIS IS A VERY BIG PROBLEM FOR FORD FUSIONS AND FORD HAS DONE NOTHING TO FIX THE PROBLEM. THE MALFUNCTIONING PART WAS SPECIFICALLY THE THROTTLE BODY. *TR

Engine
Filed Aug 2, 201336,400 milesMO

I WAS BRAKING BECAUSE SOMEONE IN FRONT OF ME WAS TURNING RIGHT. WHEN THEY TURNED AND I LET OFF THE BRAKE, I GAVE IT GAS TO GO. I DIDN'T GO AFTER FLOORING IT, AND THE CAR STARTED BUCKING AND JERKING LIKE CRAZY. IT WAS IN RUSH HOUR TRAFFIC. THANKS BE TO GOD THAT I WAS RIGHT BY A FORD DEALERSHIP. IT WAS A VERY DANGEROUS SITUATION TO BE IN WHEN YOUR THROTTLE GOES COMPLETELY OUT. THAT'S WHAT THE PROBLEM WAS...I NEED A NEW THROTTLE BODY. THAT COULD HAVE EASILY CAUSE AN ACCIDENT. I'VE READ ON LINE WHERE SEVERAL PEOPLE HAVE EXPERIENCED THE SAME ISSUE WITH THE FORD FUSION SE 3.0L V6. I FIRMLY BELIEVE THIS IS A MATTER THAT FORD NEEDS TO CORRECT. THIS IS A SITUATION THAT COULD HAVE ENDED VERY BADLY HAD I BEEN ON A FREEWAY/HIGHWAY. I HAVE NEVER SUBMITTED SOMETHING TO YOU BEFORE. PLEASE DO SOMETHING! NO ONE NEEDS TO GET HURT. WHEN YOUR THROTTLE GOES OUT WHEN YOU'RE DRIVING IT, IT'S A POTENTIAL DEADLY CONSEQUENCE. *TR

Steering
Filed Aug 2, 201338,000 milesNH

I WAS DRIVING AND THE CAR WAS RUNNING FINE WITH NO WARNING OF ANY PROBLEMS. I WENT THROUGH A TOLL BOOTH, ACCELERATED AND ALL OF THE SUDDEN THE STEERING WHEEL LOCKED UP AND BECAME VERY DIFFICULT TO TURN THE WHEEL. THE POWER STEERING ASSIST FAILURE WARNING CAME ON IN THE MESSAGE CENTER. IF THIS WERE TO OCCUR ON A CORNER THERE WOULD BE NO WAY TO SAVE IT. IT IS VERY DANGEROUS AND HAVE NO OTHER WAY OF GETTING AROUND. NOW EVERY TIME I GET INTO MY CAR, I AM PUTTING MY LIFE ON THE LINE. NOT SAFE THERE NEEDS TO BE A RECALL ON THIS VEHICLE AS I SEE NOW MANY PROBLEMS JUST LIKE MINE HAVE OCCURRED TO THOUSANDS OF PEOPLE. I PURCHASED MY CAR ONLY 8 MONTHS AGO AND HAVE PUT AROUND 9,000 MILES ON IT. *TR

Steering
Filed Aug 1, 201356,000 milesUT

MY WIFE WAS PULLING INTO THE PARKING LOT WHERE SHE WORKS AND THE POWER STEERING QUIT. ON THE READOUT IT SAID POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC. ALSO THE ADVANCE TRAC LIGHT CAME ON. WITH DIFFICULTY SHE FINISHED PARKING THE CAR AND CALLED ME. SHE THEN SHUT THE CAR OFF AND WENT IN TO WORK. I DROVE TO WHERE SHE PARKED AND CHECKED UNDER THE HOOD FOR THE POWER STEERING. COULD NOT FIND IT SO LOOKED IN MANUAL AND FOUND THAT POWER STEERING ASSIST IS ELECTRONIC AND NOT HYDRAULIC. I STARTED CAR AND EVERYTHING WORKED NORMAL INCLUDING STEERING. LOOKED ONLINE AND FOUND MANY OTHER COMPLAINTS OF SAME PROBLEM ON 2011 FUSIONS. PLUGGED A DIAGNOSTIC TOOL IN UNDER THE DASH AND IT SHOWED NO FAULT CODES STORED. TOOK TO A FORD DEALER THE FOLLOWING WEEK AFTER DISCUSSING THE PROBLEM WITH THEM. THEY KEPT IT 4 DAYS AND COULD NOT GET THE PROBLEM TO COME UP AGAIN. WAS TOLD TO DRIVE IT UNTIL IT CAME UP AGAIN. PICKED UP THE CAR ON FRIDAY THE 26TH AND DROVE IT. THE STEERING WENT OUT AGAIN ON SUNDAY THE 28TH OF JULY WHEN I WAS DRIVING ABOUT 20 MPH. PULLED OVER TO SIDE OF ROAD AND SHUT OFF. RESTARTED AND EVERYTHING WAS NORMAL AGAIN. TALKED TO 2 OTHER FORD DEALERS AND WAS TOLD TO BRING IT IN WHEN IT HAPPENS AGAIN WITHOUT SHUTTING OFF SO THEY CAN CHECK IT WHEN IT IS HAPPENING. (BUT OF COURSE IT HAS TO BE A DAY AND TIME THEY ARE OPEN) I FEEL THIS IS A SAFETY ISSUE. MY WIFE DRIVES THIS TO WORK DAILY AND HAS TO TRAVEL OVER ROADS WHERE THERE IS NO PLACE TO PULL OFF TO RESET. ALSO IT WOULD BE VERY

Engine
Filed Jul 31, 201370,300 milesAZ

I DRIVE ON FREEWAY AND LIGHT CAME ON. AND I COULDN'T ACCELERATE. MY RPMS DROPPED AND SO I NEED PULLED OFF SEVERAL CARS NEED TO BRAKE BECAUSE MY SPEED REDUCE TO FAST AND PUT ME ON DANGEROUS SITUATION. *TR

Engine
Filed Jul 31, 201360,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Steering
Filed Jul 31, 201338,500 milesMD

MY WIFE, SON AND I WAS AT A STOP LIGHT GETTING READY TO TURN RIGHT AND ALL ASUDDEN THERE WAS NO STEERING AT ALL LOCKED COMPLETELY UP SO WE PULLED OVER AND TRIED TO RESTART CALL AND MESSAGE POPPED UP SERVICE BRAKE SYSTEM, CHECK POWER STEERING NOW, SERVICE ADVANCE TRACK. THE ELECTRIC POWER STEERING HAD WENT COMPLETELY OUT OF THE CAR TOTALLY NOT SAFE AT ALL. WHEN WILL THERE BE A RECALL ON SUCH A MAJOR ISSUE THIS NEEDS TO BE ADDRESSED I HAVE READ OTHER FUSIONS WITH THE SAME PROBLEM AS MINE. THIS VEHICLE WILL NOT BE DRIVEN ANYMORE NOT WORTH THE LIFE OF MY FAMILY OVER SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO BY FORD STILL NOTHING LAST FORD I WILL OWN. *TR

Engine
Filed Jul 31, 20132,000 milesNC

THE VEHICLE WILL STOP AT RANDOM AND WILL NOT MOVE AGAIN UNTIL YOU PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. IT HAS REPEATED SEVERAL TIMES AND IS GETTING WORSE. TODAY THE CAR STALLED 4 TIMES. *TR

Power Train
Filed Jul 30, 201365,000 milesAZ

I WAS TRAVELING DOWN THE ROAD GOING 40MPH WHEN ALL OF A SUDDEN THE CAR LOST POWER AND WENT INTO A LIMP MODE I WAS GETTING NO REACTION FROM THE GAS PEDAL AND HAD TO PULL OFF THE ROAD. AT THIS TIME THE WRENCH AND SERVICE ENGINE LIGHT CAME ON WHEN I TURNED THE VEHICLE OFF AND THEN BACK ON IT RAN JUST FINE AND THERE WERE NO LIGHTS. THE NEXT DAY IT HAPPENED AGAIN 2 MORE TIMES. THE THIRD DAY IT HAPPENED 2 TIMES JUST ON THE WAY TO THE MECHANIC 2 BLOCKS AWAY. THEY TOLD ME IT WAS THE THROTTLE BODY BOX THAT NEEDED TO BE REPLACED AND THAT THIS IS HAPPENING SO MUCH THE PART IS ACTUALLY ON BACK ORDER AND WOULD NOT BE AVAILABLE FOR 3 WEEKS. VERY UPSET AND WANT THIS ISSUE ADDRESSED BY FORD. THEY NEED TO STAND BEHIND THEIR PRODUCT AND IF THERE IS AN ISSUE TAKE RESPONSIBILITY AND JUST GET IT FIXED BEFORE SOMEONE GETS HURT WHEN THERE TRAVELING DOWN THE ROAD AND THEIR VEHICLE SUDDENLY LOSES POWER. *TR

Engine
Filed Jul 30, 201336,085 milesCA

TWO DAYS IN A ROW MY 2011 FORD FUSION STALLED AND AN ERROR SYMBOL OF A WRENCH APPEARED ON THE INSTRUMENT PANEL. I COASTED TO CURB, TURNED THE CAR OFF AND THEN RESTARTED. VEHICLE THEN RESUMED NORMAL OPERATION. IN BOTH CASES I WAS AT AN INTERSECTION AND FORTUNATELY THE VEHICLES BEHIND ME WERE ABLE TO DRIVE AROUND ME. *TR

Engine
Filed Jul 29, 201341,000 milesVA

WHILE DRIVING AT A HIGHWAY SPEED OF 65 MPH, VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE AND THE WRENCH LIGHT ON THE DASH BECAME ILLUMINATED. DRIVER WAS IN OUTER FAST LANE OF THE INTERSTATE AND HAD TO PROCEED TO CHANGE SEVERAL LANES WITH NO ACCELERATION IN ORDER TO REMOVE THE VEHICLE FROM THE HIGHWAY AS QUICKLY AS POSSIBLE. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE ENGINE RPMS STARTED TO REV UP AND DOWN CONTINUOUSLY. *TR

Unknown or Other
Filed Jul 29, 201362,000 milesFL

I WAS DRIVING ON I-275 IN FLORIDA WHEN MY 2011FORD FUSION COMPLETELY LOSS POWER. THE VEHICLE COMPLETELY POWERED DOWN AND I WAS IN RUSH HOUR TRAFFIC THIS WAS A DANGEROUS SITUATION THIS COULD HAVE CAUSED A TERRIBLE ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.

Fuel/Propulsion System
Filed Jul 28, 201355,000 milesMN

I WAS DRIVING TO WORK AT HIGHWAY SPEEDS WHEN I LOST ACCELERATION AND HAD TO PULL OVER, THE CAR WENT INTO LIMP MODE. I SHUT THE CAR OFF AND TURNED IT BACK ON. I GOT ANOTHER COUPLE MILES WHEN IT DID IT AGAIN. I TRIED TO DRIVE IT AGAIN AND IT MADE IT TO WORK FINE. ON THE WAY HOME FROM WORK, I MADE IT ABOUT A MILE WHEN IT DID IT AGAIN, I TURNED IT OFF AND THEN TURNED IT BACK ON, THE CAR ACTED NORMAL AND I MADE IT ANOTHER MILE BEFORE IT WENT INTO LIMP MODE AND THE CHECK ENGINE LIGHT CAME ON. I GOT MY CAR TOWED TO THE SHOP AND FOUND OUT THAT MY ELECTRONIC THROTTLE HAD GONE BAD. I FOUND THAT MANY OTHER CARS FROM FORD HAVE HAD THIS ISSUE AS WELL. MY CAR IS ONLY TWO YEARS OLD AND SHOULDN'T HAVE THIS ISSUE ALREADY! I COULD HAVE GOTTEN INTO A VERY SERIOUS ACCIDENT SINCE I WAS ON THE HIGHWAY. *TR

Engine
Filed Jul 26, 201344,700 milesNY

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 2 MPH IN LESS THEN TEN SECONDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 44,700.

Steering
Filed Jul 26, 201325,100 milesSD

I WAS GOING AROUND A CURVE AT 25 MPH WHEN SUDDENLY THE STEERING WHEEL JERKED IN MY HAND AND THEN BECAME ALMOST IMPOSSIBLE TO TURN. A WARNING DISPLAY CAME ON THAT READ "POWER STEERING ASSIST FAILURE, SERVICE ADVANCETRAC." I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD AND THEN TURN IT OFF. I RESTARTED THE ENGINE AND THE WARNING MESSAGE WAS CLEARED AND THE STEERING WORKED FINE THE REST OF THE TRIP. I CALLED THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP WHERE I PURCHASED THE CAR AND EXPLAINED WHAT HAPPENED. THE SERVICE MANAGE TOLD ME HE HAD NEVER HEARD OF ANY SIMILAR PROBLEMS AND NOTHING COULD BE DONE ABOUT IT IF THERE WAS NO WARNING CODE DISPLAYING THAT THEY COULD READ. UPON RESEARCHING SEVERAL SITES ON THE INTERNET, I FOUND HUNDREDS AND HUNDREDS OF COMPLAINTS FOR THE SAME PROBLEM BEING EXPERIENCED BY OTHER FORD FUSION OWNERS. WILL MAJOR ACCIDENTS CLAIMING HUMAN LIVES HAVE TO OCCUR BEFORE THIS VERY SERIOUS PROBLEM IS ADDRESSED BY FORD MOTOR COMPANY AND THE NHTSA? *TR

Engine
Filed Jul 26, 201345,000 milesTX

DRIVING AT 60MPH VEHICLE LOST ALL ENGINE POWER BUT REMAINED RUNNING. LUCKILY I WAS IN THE RIGHT LANE AND NEAR A EXIT. I COASTED DOWN THE EXIT AND TURNED INTO FIRST STREET I COULD GET TO. TRIED TO ACCELERATE BUT NO POWER. TURNED CAR OFF THEN BACK ON. EVERYTHING APPEARED TO BE NORMAL. PRECEDED TO GET BACK ON THE ROAD I HAD JUST EXITED, NOT EVEN A MILE DOWN THE ROAD IT DID IT AGAIN. IT DID IT TO ME 7 MORE TIMES BEFORE I MADE IT HOME. IN THE PROCESS OF MAKING MY WAY HOME, STOPPED AT THE DEALERSHIP TO SEE IF THEY COULD RUN A DIAGNOSTICS BUT THEY DIDN'T HAVE TIME. APPT FOR MONDAY. BUT AFTER READING ALL THE COMPLAINTS SOUNDS LIKE THROTTLE BODY ISSUES. THIS COULD HAD BEEN EXTREMELY BAD SITUATION HAD I HAD BEEN ON I-35 AS I LIVE IN THE AREA OF I-35 THAT IS THE DEADLIEST STRETCH. NHTSA YOU NEED TO FORCE FORD TO RECALL THESE CARS BEFORE SOMEONE DIES. ITS PREVENTABLE AND I SAY YOU AND FORD SHOULD BE HELD ACCOUNTABLE WHEN SOMEONE DOES DIE. AND ANOTHER ISSUE I RECENTLY HAD TO GET FIXED WAS THE PURGE VALVE AND FUEL CANISTER WHICH AFTER READING SEEMS TO BE AN ISSUE AS WELL. COME ON FORD DO THE RIGHT THING. IS EVEN ONE LIFE WORTH LOSING? *TR

Engine
Filed Jul 25, 201338,000 milesTX

AS I WAS DRIVING DOWN A CROWDED HIGHWAY THE VEHICLE LOST POWER AND REFUSED TO ACCELERATE. IT WAS LATER DETERMINED THAT THE THROTTLE BODY HAD MALFUNCTIONED. *TR

Engine and Engine Cooling
Filed Jul 25, 201329,900 milesOH

DRIVING ON THE INTERSTATE WHEN THE WRENCH LIGHT CAME ON AND THE ENGINE STALLED. HAD TO COAST THE CAR OVER TO THE ROADSIDE. CAR WAS RUNNING VERY ROUGH. TURNED CAR OFF AND RESTARTED. CAR IDLED NORMALLY. DROVE ABOUT 1 MILE AND THE CAR REPEATED THE SAME PROBLEM. PROBLEM OCCURRED 4 TIMES UNTIL I GOT OFF THE INTERSTATE. WAS ABLE TO DRIVE THE CAR TO A SAFE PLACE AT ABOUT 30 MILES AN HOUR. MAKING ARRANGEMENTS TO TAKE CAR INTO DEALER. VERY DANGEROUS SITUATION AS I WAS ON A HIGH SPEED INTERSTATE AND COULD HAVE BEEN HIT BY ONCOMING TRAFFIC. *TR

Electrical System
Filed Jul 25, 201369,000 milesMA

AUTO SUDDENLY SLOWED DOWN, BECAME JERKY, AND HAD MINIMUM RESPONSE GSA PEDAL PRESSURE. I PULLED OVER, SHUT OFF THE ENGINE, RESTARTED THE ENGINE AND WAS ABLE TO CONTINUES DRIVING. FORD DEALER PERFORMED IDS TEST, NO CODES, RAN PINPOINT TESTS BY SYMPTOM. TEST ETB. FAILED. REPLACED ELECTRONIC THROTTLE BODY,CLEARED KAM AND ROAD TEST. TOTAL COST $433. *TR

Power Train
Filed Jul 24, 201333,000 milesCA

I WAS ENTERING THE FREEWAY ON RAMP AT APPROXIMATELY 25-30 MPH WHEN THE CAR SUDDENLY STARTED STALLING. THE WRENCH-SHAPED WARNING LIGHT CAME ON AND I COULD NOT ACCELERATE EVEN THOUGH I ATTEMPTED TO STEP ON THE GAS PEDAL. THE CAR STARTED JERKING, SHAKING, AND SLOWED DOWN SIGNIFICANTLY TO ABOUT 10/15 MPH. THE CAR BEHIND ME ALMOST HIT ME AS WELL BECAUSE I COULDN'T CONTROL THE CAR'S SPEED ANY LONGER. LUCKILY, I WAS ABLE TO MANEUVER THE CAR TO THE RIGHT-HAND SHOULDER. HOWEVER, THIS IS AN EXTREMELY DANGEROUS CAR TO BE DRIVING AND THERE REALLY SHOULDN'T BE ANY SEVERE PROBLEMS SUCH AS THIS BECAUSE WE JUST BOUGHT THIS CAR LESS THAN 3 YEARS AGO! I DON'T KNOW WHAT'S WRONG WITH THE TRANSMISSION. LOOKING BACK ON IT, I ALSO DO NOT UNDERSTAND WHY THIS OCCURS WHILE SHIFTING BETWEEN THE 2ND AND 3RD GEARS. I HAVE ALSO OBSERVED EXTREMELY HIGH RPMS AT LOWER SPEEDS. I HOPE THE GOVERNMENT WILL ASK FORD FOR A RECALL BECAUSE I DON'T WANT ANYONE ELSE TO END UP IN THIS TYPE OF DANGEROUS SITUATION THAT COULD POTENTIALLY KILL SOMEONE. DEFINITELY A TRANSMISSION PROBLEM. TOOK THIS TO THE DEALER, WHO TOLD ME IT WAS A THROTTLE BODY PROBLEM AND THEY ARE STILL WORKING TO FIX IT. GRANTED, I DON'T DRIVE LIKE A GRANDMA. HOWEVER, IF I PAY 25K FOR A CAR, I EXPECT ITS TRANSMISSION TO LAST ME LONGER THAN 3 YEARS. *TR

Vehicle Speed Control
Filed Jul 24, 201392,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Jul 24, 201363,300 milesFL

THE STEERING OF THE VEHICLE WENT OUT AND LOCKED WHILE DRIVING. THIS IS A FAIRLY NEW VEHICLE AND I SEE SOME TRENDING OF COMPLAINTS AND SIMILAR DESCRIPTIONS OF THE FAILURE. EXTREMELY DANGEROUS. VERY THANKFUL I WAS NOT ON THE HIGHWAY. WAS ADVISED BY FORD THAT RACK AND PINION NEEDED REPLACEMENT AND THEY COULD NOT DIAGNOSE CAUSE. $2000 REPAIR. NOT COVERED, OUTSIDE WARRANTY PERIOD OF 36K MILES. SEEMS TO BE MORE OF A RECALL ISSUE? *TR

Steering
Filed Jul 23, 201336,000 milesMI

I TURNED THE CAR ON WHILE PARKED IN MY DRIVEWAY AND THE SCREEN FLASHED "POWER STEERING ASSIST FAULT." I WASN'T ABLE TO TURN THE STEERING WHEEL AT ALL. THIS HAPPENED ONCE BEFORE RECENTLY AND THE PROBLEM CEASED WHEN I RESTARTED THE CAR. HOWEVER, AFTER THIS CURRENT INCIDENT THE STEERING WHEEL WILL NOT TURN, EVEN WITH FORCE. IF THIS HAD HAPPENED WHILE I WAS DRIVING, I WOULD HAVE NO CONTROL OF THE CAR AND WOULD HAVE MOST LIKELY RESULTED IN A TERRIBLE CAR ACCIDENT AND/OR WORSE. I DEMAND THIS PROBLEM BE FIXED IMMEDIATELY AS I KNOW THAT THERE ARE SEVERAL OTHER FUSION OWNERS WHO HAVE HAD SIMILAR ISSUES. *TR

Vehicle Speed Control
Filed Jul 22, 201360,000 milesOK

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND BEGAN SHAKING. THE FAILURE INTERMITTENTLY RECURRED FOUR TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR

Power Train
Filed Jul 22, 201361,000 milesWA

WAS DRIVING AND WRENCH LIGHT CAME ON AND THE CAR ALMOST CAME COMPLETELY TO A STOP. COULD NOT GO MORE THAN A FEW MPH. SHUT OFF CAR, AND EVERYTHING WAS FINE. ON 7/22/2013, THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON 3 TIMES AND THE CAR WAS IN LIMP MODE. WRENCH LIGHT SHUT OFF BUT CHECK ENGINE LIGHT STAYED ON. CAR IS CURRENTLY AT A SHOP BEING DIAGNOSED. *TR

Engine
Filed Jul 22, 201337,000 milesMA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING INDICATOR. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THIRTY MINUTES LATER BUT THE ENGINE RPMS INCREASED DRASTICALLY AS THE ENGINE EXHIBITED A LOUD ROAR. THE VEHICLE WAS POWERED OFF AND RESTARTED A SECOND TIME. THE VEHICLE THEN RESUMED NORMALLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 09/05/13*LJ

Power Train
Filed Jul 22, 201347,630 milesNJ

WHILE DRIVING AT 35 MPH THE ENGINE FAILED TO RESPOND TO THE THROTTLE (GAS PEDAL) AND SLOWED. THE ENGINE RAN AT A ROUGH IDLE AT ABOUT 900 RPM. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CAR WAS TOWED TO THE FORD DEALER WHO ADVISED THE "THROTTLE BODY" NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER AND IT TOOK 10 DAYS TO GET THE CAR REPAIRED. THIS WOULD HAVE BEEN A DANGEROUS/LIFE THREATENING SITUATION HAD IT OCCURRED ON THE INTERSTATE AT 65 MPH! *TR

Engine
Filed Jul 22, 201354,000 milesWI

WHILE DRIVING ON THE FREEWAY THE CAR WENT AN IDLE SPEED FORCING ME TO GET OFF OF THE FREEWAY AT REDUCED SPEED. TRIED TO RESTART CAR SEVERAL TIMES. WOULD ONLY IDLE ROUGH. LET IT SIT 1/2 HOUR WAITING FOR AAA RAN OK AFTER ANOTHER RESTART. REPEATED SEVERAL TIMES SINCE. ONCE I WAS STALLED IN THE MIDDLE OF A TRAFFIC CONTROLLED INTERSECTION. WAS TOLD I NEED A NEW THROTTLE BODY AND THEY ARE BACK ORDERED COULD TAKE 6 WEEKS BEFORE ONE WOULD BE AVAILABLE BECAUSE OF LONG LIST OF ORDERS. THIS SAYS IT IS A MAJOR DESIGN/MANUFACTURE FAULT/ISSUE. I FEEL IT SHOULD BE RECALLED AND REPLACED FREE IF THERE ARE THAT MANY ISSUES WITH THIS ITEM. *TR

Vehicle Speed Control
Filed Jul 21, 201350,000 milesVA

I WAS DRIVING 50 MPH ON A MAJOR ROAD AND THE VEHICLE STARTED SHAKING AND CUT OFF. RESTARTED THE VEHICLE DROVE LESS THAN A MILE AND THE VEHICLE STARTED SHAKING AGAIN AND CUT OFF. THREE DAYS PRIOR I HAD A CHECK ENGINE LIGHT TOOK THE VEHICLE TO THE FORD DEALERSHIP AND THEY TOLD ME THAT I NEEDED THE SENSOR REPLACED THAT CONNECTED TO THE CHARCOAL CANISTER. I HAD THE SENSOR REPLACED AND KNOW I HAVE TO HAVE THE THROTTLE BODY REPLACED. I UNDERSTAND THAT THE PART IS ON BACK ORDER BUT THERE SHOULD BE SOME TYPE OF RECALL ON THE FUSION. IF A PART IS ON BACK ORDER THIS TELLS ME THAT IT IS IN DEMAND AND THAT IS NOT A GOOD THING WHEN IT COME TO SOMETHING THAT AFFECTS THE SPEED OF YOUR CAR. IF THERE IS A RECALL I WOULD LIKE TO BE REIMBURSED FOR THE $277 I HAVE TO SPEND TO GET THE THROTTLE BODY REPLACED. *TR

Electrical System
Filed Jul 21, 201359,000 milesOH

WHILE DRIVING ON A HIGHWAY WITH A FAIR AMOUNT OF TRAFFIC THE GAS PEDAL QUIT WORKING THEN MY CAR STALLED OUT. THIS ALL HAPPENED VERY QUICKLY. I WAS ABLE TO PULL TO SIDE. I RESTARTED THE CAR MERGED BACK ON HIGHWAY AND IN 1/4 TO 1/2 MILE IT DID IT AGAIN. ONCE AGAIN I WAS ABLE TO RESTART IT AND MERGED BACK INTO TRAFFIC HOPING TO MAKE IT TO THE NEXT EXIT, BUT IT DID IT AGAIN IN LESS THEN 1/4 MILE. I RESTARTED IT AND STAYED ON THE SIDE OF HIGHWAY. IT WENT INTO LIMP MODE AND I WAS ABLE TO GET TO A GAS STATION AT NEXT EXIT. THE CAR HAD STALLED OUT A MONTH OR SO PRIOR BUT RESTARTED AND NO OTHER ISSUES UNTIL THIS REPORTED EVENT. ALSO AS WE RESEARCHED ON LINE MY CAR HAD THE SURGES OF POWER OR LACK THEREOF AS MENTIONED ON LINE. NOTE: I AM A PERSON WITHOUT MUCH MECHANICAL KNOWLEDGE AND THIS WAS AN EXTREMELY UNSETTLING EVENT. I DO A LOT OF HIGHWAY DRIVING IN MY WORK INCLUDING RUSH HOUR. I AM WELL AWARE THAT MY LIFE COULD HAVE EASILY ENDED THAT DAY OR BEEN SEVERELY CHANGED. PLEASE ADDRESS THIS BEFORE SOMEONE'S LIFE IS ENDED OR SEVERELY CHANGED!! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →