Page 49 of 56 · complaints 2,401–2,450 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Aug 27, 201342,000 milesIA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRAC CONTROL AND POWER STEERING WARNING INDICATORS ILLUMINATED FOLLOWED BY A COMPLETE LOSS OF THE POWER STEERING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE ELECTRONIC STEERING GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Fuel/Propulsion System
Filed Aug 27, 201329,599 milesGA

MY 2011 FORD FUSION, WHICH I PURCHASED ONLY A FEW MONTHS AGO... LOST SPEED WHILE DRIVING HOME FROM WORK TODAY. I'M STILL SHAKY AND UPSET. I WAS A VERY BUSY 2LANE UP/2LANE DOWN AVENUE WHEN MY VEHICLE LOST SPEED! I WAS IN THE INNER LANE AND HAD TO DECIDE IF I WANTED THE DELIVERY TRUCK TO HIT ME FROM BEHIND OR RISK SIDE SWIPING SOMEONE IN HOPE OF GETTING OFF THE ROAD BEFORE I SLOWED COMPLETED. THROUGH THE GRACE OF GOD I WAS ABLE TO MAKE TWO HARD RIGHTS BEFORE MY FUSION BEGAN TO STOP, SHAKE, AND SPUTTER. THE FIRST HARD RIGHT WAS INTO THE RIGHT LANE IN FRONT OF ANOTHER CAR THEN ONTO THE SIDE STREET. MY GOODNESS NEVER BEEN SO SCARED IN LIFE EXCEPT THE NEXT TWO TIME IT DID WHILE STILL TRYING TO MAKE IT HOME. THIS TIME THOUGH, I KNEW TO STAY IN THE LEFT LANE. I ALSO RELIED ON THE FACT THAT ONCE YOU GET TO A SAFE PLACE AND TURN THE ENGINE OFF AND ON AGAIN IT STARTS BACK UP!!! I'M SCARED OF MY CAR! AND SCARED FOR MY LIFE AND OTHERS THAT THIS VEHICLE MALFUNCTION MAY AFFECT DURING MY COMMUTES. I'M GOING ON THE RECORD AS SAYING IF I DIE IN MY 2011 FORD FUSION DURING AN ACCIDENT SINGLE/MULTI VEHICLE PLEASE DO A FORENSIC CHECK ON THE THROTTLE! *TR

Vehicle Speed Control
Filed Aug 27, 201369,524 milesNC

OK SO I WAS ON MY LUNCH BREAK, ENTERING A WELL KNOWN BUSY INTERSECTION, WHEN I TRIED TO CROSS OVER INTO THE MEDIAN. MY CAR ALL OF A SUDDEN W/NO WARNING SIGN FAILED TO ACCELERATE FURTHER, THIS ALMOST CAUSED ME TO GET HIT BY A 16 WHEELER TRUCK. NOW MY CAR DIDN'T CUT OFF WHICH WAS SURPRISING, IT ONLY STALLED AND WHEN PRESSING ON THE GAS PEDAL I WAS UNABLE TO MOVE. I EVENTUAL TURNED THE CAR OFF AND ONCE CRANKED UP THE CAR HESITATED B/4 FINALLY CRANKING UP AND ALLOWING ME TO MOVE ON. THIS ISSUE HAPPENED 6X ON TUES 8/20/2013 BEFORE MY CAR EVENTUALLY JUST WOULDN'T LET ME MOVE AT ALL.. TOOK THE CAR UP TOP AUTO-ZONE AND WAS ADV. AND STILL HAVE THE PRINT OUT OF THE ISSUE WHICH WAS THE THROTTLE STUCK OPEN/STUCK CLOSED.. TOOK THE CAR TO FORD WHO FIXED THE ISSUE FOR $520+, AND ADVISED ME THAT THE ISSUE WAS RELATED TO THE THROTTLE. I ASKED IF THERE WAS A RECALL, FORD COMPANY TOLD ME NO, THAT THERE IS NO RECALL AS OF YET, HOWEVER THE PART WAS OUT OF STOCK NATIONWIDE.. AND AFTER COMPLETING MY RESAEARCH I HAVE NOTICED THAT I AM NOT THE ONLY PERSON EXPERIENCING THIS ISSUE.. THIS ISSUE HAS BEEN REALLY IRRITATING FOR ME ESPECIALLY SINCE I TRAVEL OVER 45 MILES TO WORK EVERYDAY. HOWEVER THE ISUE IS RESOLVED NOW B/C I PAID $520+ TO GET MY CAR FIXED, HOWEVER W/ NO WARNING SIGNS AND ALMOST GETTING HIT AND POSSIBLY FIRED B/C MY TRANSPORTATION ISSUES.. I AM JUST GLAD THE PROBLEM FOR NOW IS FIXED. HOWEVER WOULD LOVE REINBURSEMENT ESPECIALLY IF THIS IS RECALLED.. THANKS FOR YOUR TIME LAVON HARPER. *TR

Power Train
Filed Aug 27, 201342,000 milesWV

WE WERE DRIVING ON THE INTERSTATE AND ALL OF A SUDDEN WE LOST POWER AND THE TOOL LIGHT CAME ON. WE SLOWLY GOT OFF ON THE SIDE AND DRIFTED TO A REST AREA. WE TURNED THE CAR OFF AND ATTEMPTED TO START AGAIN. WE WERE NOT SURE IF IT WAS GOING TO START. AFTER IT STARTED IT RAN FINE UNTIL THE NEXT DAY AND THE SAME THING HAPPENED. I HAVE JUST BE LUCKY TO BE ABLE TO FIND A PLACE TO PULL OFF AND HAVE AVOIDED GETTING HIT. *TR

Engine
Filed Aug 26, 201352,000 milesTX

MY 2011 FORD FUSION HAS REPEATEDLY EXPERIENCED THE SAME STALLING AND RANDOM SHUT-DOWNS THAT I KNOW UNDERSTAND MANY OTHER DRIVERS HAVE EXPERIENCED. USUALLY UPON ACCELERATING, MY VEHICLE WILL BUCK ABRUPTLY AND THEN SHUDDER AND RAPIDLY REDUCE SPEED UNTIL I AM ABLE TO SHUT IT OFF. THE INDICATOR LIGHT FOR THE TRANSMISSION TURNS ON AND OCCASIONALLY THE CHECK ENGINE LIGHT. MOST OF THE TIME, THE VEHICLE WILL TURN RIGHT BACK ON AND BE ABLE TO DRIVE AS NORMAL, BUT SOMETIMES IT WILL REPEAT THE SAME BUCKING PROCESS VERY SHORTLY AFTER I RESUME DRIVING. I TOOK IT TO AN AUTO ZONE AND THE ENGINE CHECK THEY RAN RETURNED WITH AN ERROR MESSAGE SAYING "THROTTLE BODY SYSTEM STUCK OPEN" AND THAT IS WAS BEING HELD OPEN AT AN ANGLE LARGER THAN NEEDED. THANKFULLY, THIS HASN'T HAPPENED WHILE ON THE HIGHWAY OR IN ANY PLACE THAT I COULD NOT PULL OVER SAFELY, BUT IT CONTINUES TO HAPPEN WITH OTHER DRIVERS AROUND, NONETHELESS. THIS IS AN INCREDIBLY DANGEROUS AND FRUSTRATING ISSUE AND ONE THAT I AM SHOCKED AND APPALLED TO FIND HAPPENS TO SO MANY OTHER DRIVERS. FORD NEEDS TO DO SOMETHING TO MAKE THIS RIGHT FOR THE GREAT MANY OF US WHO HAVE BEEN PUT IN HARMS WAY BY THIS FAULTY SYSTEM. *TR

Power Train
Filed Aug 26, 201355,600 milesMD

THIS IS A KNOWN ISSUE WITH 2011 AND OTHER MODEL FORD FUSIONS AND OTHER MODEL FORD CARS. ACCORDING TO THE MEDIA, ON OCT 2ND 2012 NHTSA CREATED A DEFECT PETITION TO OPEN AN INVESTIGATION ON ESCAPE AND FUSION VEHICLES. I WAS TRAVELING ON OVER THE CHESAPEAKE BAY BRIDGE ON I50 IN MORNING TRAFFIC ATA ~ 60 MPH WHEN ALL OF A SUDDEN MY FUSION LOST COMPLETE POWER. THIS CAUSED A HAZARDOUS SITUATION. I THEN HAD TO 'LIMP' OVER A MILE UP THE TO THE TOP OF THE BRIDGE AT LESS THAN 5 MPH UNTIL I COULD PUT THE VEHICLE IN NEUTRAL AND COAST DOWN THE OTHER SIDE. MYSELF AND NUMEROUS OTHER VEHICLES WERE SUBJECTED TO A HAZARDOUS CONDITION WHEN THIS OCCURRED. LATER TROUBLESHOOTING REVEALED MY PROBLEM WAS THE WELL KNOWN 'FUSION THROTTLE BODY ISSUE' CURRENTLY UNDER INVESTIGATION. LOCAL FORD DEALER AL PACKARD IN WHITE MARSH MD SERVICE DEPT CONFIRMED THE ISSUE AS THE '2111' FAULT AND PROBLEM. AFTER READING ALL OF THE DETAILS ON THIS PROBLEM ON THE INTERNET, I DISCUSSED THE MATTER AT LENGTH WITH LOCAL AND NATIONAL FORD CUSTOMER SERVICE PEOPLE. ALTHOUGH THIS IS A WELL KNOWN ISSUE, FORD HAS NO CUSTOMER WARRANTY PROGRAM IN PLACE FOR THIS DANGEROUS PROBLEM, NOR IS IT COVERED UNTIL THEIR POWER TRAIN WARRANTY. THERE NEEDS TO BE A RECALL WARRANTY PROGRAM AND HAVE THIS PROBLEM FIXED BEFORE MORE PEOPLE GET HURT. IN MY CASE I WITNESSED NUMEROUS UNSAFE CONDITIONS WHILE I WAS LIMPING UP THE BRIDGE FOR 20 MINUTES. THE SITUATION COULD HAVE CAUSED A TERRIBLE ACCIDENT ON THE CHESAPEAKE BAY BRIDGE. I WORK AS A FLIGHT SAFE

Engine
Filed Aug 26, 201336,500 milesGA

THE ENGINE SHOOK VIOLENTLY. THE WRENCH LIGHT AND CHECK ENGINE LIGHT SUDDENLY APPEARED. THE SPEED OF THE CAR WENT FROM 45 MPH TO 0 IN AN INSTANT. THEN THE ENTIRE CAR POWERED OFF. I MANAGED TO PULL OVER TO THE SHOULDER AS THIS HAPPENED AND NOT BEING ABLE TO ACCELERATE AT ALL. I TURNED THE CAR ON AGAIN WITH KEYS IN IGNITION. STARTED TO DRIVE AND THE SAME SERIES OF EVENTS HAPPENED AGAIN AND MY CAR COMPLETELY POWERED OFF. I GOT MY CAR TOWED TO FORD MALCOLM CUNNINGHAM ON 8/26/13. THEY CONFIRMED IT WAS THE THROTTLE BODY THAT CAUSED THE ISSUES. I PURCHASED EXTENDED WARRANTY ON MY CAR WHICH ONLY COVERED THE ACTUAL PART AND NOT THE LABOR TO REPLACE THE THROTTLE BODY. THE DEALERSHIP SERVICE REP, [XXX], SAID THAT THEY RECOMMENDED I ALSO FLUSH THE ENGINE BECAUSE THEY HAVE SEEN THIS IS RELATED TO THE THROTTLE BODY ISSUE. SHE ALSO SAID THE THROTTLE BODY ISSUE IS A COMMON PROBLEM WITH FUSIONS AND ESCAPES, AS SHE HAD ANOTHER PERSON IN THERE FOR THE SAME ISSUE ON AN ESCAPE. FORD NEEDS TO REALIZE THIS IS EXTREMELY UNSAFE AND ISSUE A RECALL ASAP! I CANNOT BELIEVE MY CAR IS PRACTICALLY NEW AND I'M OUT OF POCKET $400, WHILE FORD DOESN'T TAKE ANY RESPONSIBILITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Engine
Filed Aug 26, 201336,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE ENGINE WAS RESTARTED AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED NINETEEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE WARNING INDICATOR WOULD NEED TO BE ILLUMINATED IN ODER TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Vehicle Speed Control
Filed Aug 26, 201370,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

Vehicle Speed Control
Filed Aug 26, 201336,500 milesIN

WHEN TURNING LEFT, LOST THROTTLE CONTROL. AUTO STAYED POWERED BUT ATTEMPTS TO APPLY ACCELERATION VIA THE GAS PEDAL WERE UNSUCCESSFUL. COASTED TO A STOP, PUT IN PARK AND RESTARTED VEHICLE OK. THE 'WRENCH' SIGNAL CAME ON WHEN THE ISSUE OCCURRED BUT WENT OFF UPON RESTART. *TR

Engine
Filed Aug 26, 201341,015 milesTX

ON THURSDAY 8/22/13, I WAS DRIVING ABOUT 55 MPH ON THE HIGHWAY AND I EXPERIENCED WHAT SEEMED LIKE AN ENGINE STALL. MY 2011 FUSION WOULD NOT ACCELERATE SO I PULLED OFF THE SIDE AND MY CAR STARTED SHAKING SO I TURNED IT OFF. I WAITED A BIT AND STARTED IT BACK UP AND KEPT DRIVING. I COULD STILL FEEL A LAG WHEN I STEPPED ON THE GAS. I HAD A MECHANIC LOOK AT THE CAR BUT HE COULD NOT FIND ANY ISSUES. ON SATURDAY 8/24/13, THE SAME ISSUE HAPPENED TO ME 3 TIMES WITHIN A 4 HOUR SPAN. I POURED IN SOME SEAFOAM TO RULE OUT ANY MOISTURE THAT MAY BE IN THE ENGINE. I DID SOME RESEARCH ONLINE AND DISCOVERED OTHERS HAVE HAD SIMILAR ISSUES THAT HAVE ALL BEEN LINKED TO A FAULTY THROTTLE BODY. ON SUNDAY 8/25/13, THE ISSUE HAPPENED TWICE DURING THE DAY. TODAY I FINALLY TOOK MY CAR TO THE FORD DEALERSHIP AND TOLD THEM WHAT I WAS EXPERIENCING AND TOLD THEM THAT I THINK IT IS THE THROTTLE BODY. THE GUY TOLD ME THAT THEY WOULD NOT KNOW UNTIL THE COMPUTER DISPLAYED THE ERROR CODE. SEVERAL HOURS LATER I RECEIVED A CALL FROM THE DEALERSHIP TELLING ME IT IS A FAULTY THROTTLE BODY AND THE REPAIR WOULD COST $650. IF THIS IS A KNOWN ISSUE, WHY HASN'T A RECALL BEEN ISSUED? *TR

Vehicle Speed Control
Filed Aug 25, 201325,000 milesIL

I WAS DRIVING NORMAL SPEED OF ABOUT 35 MPH. ALL OF A SUDDEN, THE CAR STOPPED. THE ENGINE WAS RUNNING, BUT THE THROTTLE WOULD NOT RESPOND. I PRESSED DOWN ON THE GAS PEDAL, BUT NO RESPONSE. THE CAR STARTED TO SLOW DOWN AND EVENTUALLY STOPPED. I PRESSED THE GAS PEDAL, BUT NO RESPONSE. THE WRENCH LIGHT CAME ON. I TURNED THE ENGINE OFF. I RESTARTED THE CAR. IT STARTED FUNNY, BUT STARTED. THE WRENCH LIGHT CAME OFF BUT THE ENGINE LIGHT CAME ON. I DROVE FOR ABOUT A MILE AND IT HAPPENED AGAIN. THE CAR STARTED TO "BUCK" AND THEN STOPPED...NO THROTTLE RESPONSE. I TURNED OFF THE CAR, WAITED FOR A WHILE, AND THEN RESTARTED THE CAR. IT STARTED FUNNY, BUT STARTED. I DROVE IT TO THE DEALER. TURNED OFF THE CAR AND RESTARTED. IT STARTED FUNNY, BUT STARTED. THE ENGINE LIGHT CAME ON. NO THROTTLE RESPONSE WHEN I PRESSED THE GAS PEDAL. *TR

Fuel/Propulsion System
Filed Aug 25, 201361,500 milesGA

CAR KEEPS DISPLAYING CHECK FUEL FILL INLET, NOW CHECK ENGINE LIGHT IS ON. WHILE FILLING TANK AT LOCAL GAS STATION STRONG SMELL OF FUEL AROUND AND INSIDE OF CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. OBD II READS CODE P0455. THIS IS UNSAFE IN MANY WAYS, EXPLOSIVES ARE TO DANGEROUS TO MESS WITH. NO RESOLUTION FROM FORD MOTOR COMPANY ON THIS ISSUE. *TR

Vehicle Speed Control
Filed Aug 25, 201334,000 milesMI

IN APRIL 2012 AS I WAS MAKING A RIGHT HAND TURN AT ABOUT 15 MILES PER HOUR THE CAR JUST BASICALLY STOPPED. THE POWER WAS ON BUT THE CAR WOULD NOT GO. AGAIN ON SUNDAY, AUGUST 11, 2013 AS I WAS MAKING A LEFT HAND TURN, THE CAR BASICALLY STOPPED IN THE MIDDLE OF AN INTERSECTION, CAUSING THE DRIVER BEHIND TO HONK AND WONDER IF I WAS MOVING. I PUT THE FLASHERS ON AND THE VEHICLE "LIMPED" THROUGH THE INTERSECTION. I COULD HAVE BEEN IN A SERIOUS ACCIDENT IN THE MIDDLE OF FIVE LANES OF TRAFFIC! I SHUT THE CAR OFF AND RESTARTED SAME PROBLEM. I SHUT THE CAR OFF AGAIN AND WAS ABLE TO DRIVE HOME. I TOOK THE VEHICLE TO THE DEALERSHIP ON MONDAY, AUGUST 12TH AND THEY DIAGNOSED A BAD THROTTLE-BODY. THEY REPLACED THE THROTTLE BODY. I THEN LOOKED ON THE INTERNET TO SEE IF THERE WAS A PROBLEM WITH MY CAR AND I SAW A NEWS ARTICLE POSTED IN FEBRUARY 2013 WITH FORD HAVING FAILURES WITH THE THROTTLE BODY IN MY VEHICLE. *TR

Power Train
Filed Aug 23, 201360,000 milesSC

I WAS DRIVING MY 2011 FORD FUSION SEL TO WORK THIS MORNING AND EXPERIENCED THE FOLLOWING.... WHILE ACCELERATING FROM SECOND TO THIRD GEAR MY CAR WOULD SLIGHTLY JERK. SUDDENLY MY CAR STOPPED ACCELERATING AND THE WRENCH LIGHT COMES ON. THE CAR IS STILL RUNNING BUT I CANNOT ACCELERATE. IT WAS A GOOD THING I WAS ABLE TO PULL OVER BECAUSE THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. ONCE I PULLED OVER, I PLACED MY CAR IN PARK AND RESTARTED IT WITHIN 2 MINUTES. THIS ALL HAPPENED IN THE MORNING DURING MORNING TRAFFIC. FORTUNATELY, MY OFFICE WAS LESS THAN A MILE AWAY AND I MANAGED TO MAKE IT. DURING MY LUNCH BREAK, I HAD A CO-WORKER FOLLOW ME TO THE GOODYEAR ABOUT 4 MILES AWAY. THE SAME SITUATION HAPPENED TWICE DURING THE DRIVE THERE. I OFFICIALLY RECEIVED THE CAUSE OF THE PROBLEM, A DEFECTIVE THROTTLE BODY WITH THE CODE BEING P2111. THE REPAIR WILL COST 510.00... I DID NOT REALIZE THAT THERE ARE SO MANY OTHERS THAT HAS HAD THIS ISSUE. LIVES COULD BE LOST OVER THIS. I THANK GOD THAT I WAS IN THE POSITION TO GET OVER. NHTSA PLEASE ADDRESS THIS WITH FORD. LIVES SHOULD NOT HAVE A PRICE. *TR

Fuel/Propulsion System
Filed Aug 23, 201356,000 milesCA

I WAS IN MY 2011 FORD FUSION. I STOPPED AT A RED LIGHT. WHEN IT TURNED GREEN I GAVE IT GAS AND THE CAR STARTED TO SHAKE VIOLENTLY, THE WRENCH LIGHT CAME ON THE DASH AND WOULD NOT GO MORE THAN 2 MPH. A TRUCK ALMOST REAR-ENDED ME IN A 50 MPH ZONE. I WAS REALLY SHAKEN UP AND THOUGHT THAT WAS THE CLOSEST I HAD COME TO DEATH OR SERIOUS INJURY IN MY LIFE. WE TOOK THE CAR TO FORD AND THEY TOLD US THAT IT WAS A BAD THROTTLE BODY AND THAT IT WOULD BE AROUND $500 TO REPLACE. THEY SAID THE PART WAS ON BACK ORDER BUT COULD DO A RUSH SHIPMENT AND HAVE IT WITHIN 10 DAYS. OUR FORD HAS ALWAYS BEEN SERVICED AT THE DEALERSHIP BUT WE DECIDED TO CALL OUR MECHANIC (NON FORD) IN TOWN TO SEE IF HE COULD GET THE PART QUICKER OR CHEAPER. HE CALLED ANOTHER FORD DEALERSHIP AND WAS TOLD THAT THE THROTTLE BODY IS A HUGE PROBLEM AND THEY HAD BEEN BACK ORDERED FOR OVER 6 MONTHS BUT MORE WERE EXPECTED IN BY OCTOBER 2013. WE CHECKED ONLINE AND FOUND THAT THERE HAS BEEN PROBLEMS WITH THE FORD THROTTLE BODY FOR YEARS, AND FORD REFUSES TO DO ANYTHING ABOUT IT. I WOULD THINK FORD WOULD STAND BEHIND THEIR PRODUCTS INSTEAD OF WORRYING ABOUT PROFITS WHEN THEIR CUSTOMER'S LIVES ARE IN DANGER FROM AN INFERIOR PART. TO TOP IT OFF WE HAVE ALSO BEEN HEARING A POPPING SOUND IN THE FRONT END. WHEN WE TOOK IT INTO FORD FOR THE THROTTLE BODY PROBLEM THEY ALSO SAID THAT THE BUSHINGS IN THE FRONT END FOR THE TIE RODS AND A ARMS WERE BAD AND THAT THEY NEEDED TO BE REPLACED. WHEN I CALLED FORD THEY SAID THERE WAS NOTHING THEY C

Steering
Filed Aug 23, 201358,224 milesTX

ON THREE SEPARATE OCCASIONS WITHIN THE LAST TWO WEEKS, (TWO WHILE PULLING OUT OF MY DRIVEWAY, AND ONCE WHILE LEAVING WORK), MY STEERING HAS "LOCKED" ON ME. THE CODE THAT APPEARED ON THE DASH WAS POWER STEERING ASSIST FAULT. NOT BEING TOO SURE OF WHAT THIS WAS ABOUT WE TOOK IT TO THE DEALER WHO TOLD US IT WAS THE RACK AND PINION THAT HAD GONE OUT. THE DEALER THEN STATED IN ORDER TO FIX IT THE ROCKER ARMS AS WELL AS THE RACK AND PINION WOULD HAVE TO BE REPLACED TO THE TUNE OF 2700 IN REPAIRS, THAT WAS NOT INCLUDING LABOR AND TAX. WHILE OUR VEHICLE IS STILL UNDER WARRANTY, I FEEL THIS SHOULD BE PART OF THE POWER TRAIN, AS WITHOUT STEERING YOU CANNOT DRIVE. THIS IS ALSO A HUGE SAFETY ISSUE. I CANNOT IMAGINE HOW THIS WOULD HAVE GONE IF I HAD BEEN IN TRAFFIC, LET ALONE IF MY CHILDREN HAD BEEN IN THE CAR. I HAVE SEEN HOW MANY COMPLAINTS THERE IS ABOUT THIS SITUATION. WHEN WILL THERE BE RESULTS? *TR

Engine
Filed Aug 22, 201378,052 milesGA

THREE ISSUES HAVE ARISEN IN THE LAST MONTH: 1) WHILE SLOWING DOWN TO TURN A CORNER, TO STOP OR AFTER A STOP AND STARTING TO ACCELERATE, MY CAR STALLS 2) AT A STOP LIGHT, MY CAR JUMPS - WILL INTERMITTENTLY STALL WHEN GOING TO ACCELERATE 3) AFTER PUTTING GAS IN THE TANK IT IS VERY DIFFICULT TO TURN OVER. *TR

Engine
Filed Aug 21, 201355,085 milesNE

WHILE PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD MY CAR BEGAN TO STALL AND NOT RUN PROPERLY, IT WOULD NOT KEEP EVEN 1000 RPM. THE ONLY DASHBOARD LIGHT THAT LIT UP WAS AN ORANGE WRENCH. I LOOKED AT THE TEMP AND IT WAS NORMAL SO I SLOWLY CROSSED THE INTERSECTION AND IMMEDIATELY PULLED OVER AND SHUT IT OFF. I DID NOT TRY TO RESTART IT. *TR

Engine
Filed Aug 21, 201326,451 milesFL

CAR QUIT RUNNING IN DRIVE. DECELERATED TO A STOP. RESTARTED AND PARKED IN A LOT. I HAD JUST COME FROM THE DEALER FOR WARRANTY WORK AND AN OIL CHANGE. I WAS ON MY WAY HOME WHEN THIS HAPPENED. I WALKED BACK TO THE DEALER AND REPORTED THIS. THEY HAD TO GET A TOW TRUCK AND TOW IT BACK TO HE DEALERSHIP. THEY TOLD ME IT WAS A BAD THROTTLE BODY. AS OF WEDNESDAY AT 4PM, THE VEHICLE IS STILL THERE WAITING FOR A THROTTLE BODY PART. MY INVOICE STATED "C/S VEHICLE'S IDLE SOMETIMES GOES HIGH BY ITSELF". THE TECHNICIAN [XXX], STATED ON THE INVOICE, 'NO CODES PRESENT, CANNOT DUPLICATE'. THE DEALERSHIP IS COUNTRYSIDE FORD, 24825 US19N, CLEARWATER, FL 33763 727-797-2277. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Aug 20, 201349,800 milesMI

THROTTLE BODY STOPPED WORKING WHILE I WAS TRAVELING DOWN THE FREEWAY. SERVICE LIGHT CAME ON AND I HAD NO POWER TO CONTINUE ON. HAD TO GET OVER THREE LANES WHILE CAR SLOWED DOWN. STOPPED OFF AT SIDE OF ROAD AND CAR IDLED VERY ROUGH. TURNED CAR OFF WAITED A MINUTE AND RESTARTED AND IT RAN FINE FOR AWHILE UNIT HAPPENED AGAIN. *TR

Steering
Filed Aug 20, 201351,000 milesMI

WHILE DRIVING DOWN THE FREEWAY AT 70MPH ON A STRAIGHT SECTION OF ROAD THE POWER STEERING ASSIST FAULT AND ADVANCE TRAC FAULT APPEARED ON THE DASH AND THE STEERING WHEEL BECAME VERY STIFF (DIFFICULT TO TURN). THIS HAS HAPPENED A TOTAL OF 4 TIMES, ONCE ABOUT A MONTH AGO, AND TWICE ON THE 16TH. 3 WERE ON THE FREEWAY AND THE FOURTH UPON STARTING THE CAR LATER ON THE 16TH. EVERY TIME IT WAS RESET BY TURNING THE CAR OFF AND LETTING IT SIT FOR A MINUTE AND RESTARTING. *TR

Vehicle Speed Control
Filed Aug 20, 201370,000 milesTX

THE FIRST INCIDENT I WAS DRIVING BACK FROM THE AIRPORT AND THE ENGINE STAYED ON BUT THE THROTTLE WOULD NOT RESPOND. I FOUND A WAY IN HEAVY TRAFFIC MOVING VERY QUICKLY TO GET TO A SHOULDER. THEN I TURNED THE CAR OFF AND THEN BACK ON AND THE CAR RESPONDED FINE. 5 DAYS LATER (TODAY) THE EXACT SAME THING HAPPENED AND AGAIN ON A VERY BUSY FREEWAY (US59 NEAR DOWNTOWN HOUSTON) AT LUNCH TIME. AGAIN I MANAGED TO GET OFF THE ROAD WITHOUT CAUSING AN ACCIDENT AND TURNED THE CAR OFF THEN RESTARTED IT AND IT WORKED FINE. IT HAPPENED A THIRD TIME WHILE IN A NEIGHBORHOOD TRAVELING AT 20 MPH. I AM ASTONISHED THAT THERE ARE NEARLY 3/4 OF A MILLION VEHICLES WITH THIS ISSUE OR POTENTIAL ISSUE AND THE IMPRESSIVE NUMBER OF REPORTS OF THE EXACT SAME SCENARIO HAPPENING ALL OVER THE COUNTRY AND FORD HAS NOT ISSUED A RECALL. *TR

Steering
Filed Aug 19, 201348,532 milesPA

POWER STEERING STOPPED WORKING AND THE DASHBOARD DISPLAYED THAT THE POWER STEERING FAULT ASSEMBLY MALFUNCTIONED AND THE ADVANCE TRACK LIGHT CAME ON. VEHICLE WAS UNRESPONSIVE AND DIFFICULT TO MANEUVER.

Vehicle Speed Control
Filed Aug 19, 201360,000 milesGA

WHILE DRIVING DOWN A COUNTRY ROAD, THE VEHICLE'S ENGINE SUDDENLY STARTED SHAKING VIOLENTLY AND WOULD NOT ACCELERATE ABOVE 3 MILES PER HOUR. WE HAD TO PUSH THE CAR HOME AND HAVE IT TOWED TO THE DEALERSHIP. THE PROBLEM IS THE THROTTLE BODY. FORD MOTOR CO. IS AWARE THAT THERE IS A DESIGN FLAW WITH THE THROTTLE BODY IN THIS MAKE/MODEL. FORD HAS RE-DESIGNED THIS PART BUT HAS NOT ISSUES A RECALL. THE CAR HAS BEEN IN THE SHOP FOR OVER A WEEK WAITING FOR A NEW THROTTLE BODY BECAUSE THERE IS A SHORTAGE DUE TO A LARGE NUMBER OF VEHICLES EXPERIENCING THE SAME PROBLEM. FORD NEEDS TO ISSUE A RECALL TO AVOID WHAT COULD HAVE BEEN A FATAL ACCIDENT. IF THIS PROBLEM HAD OCCURRED WHILE PULLING OUT INTO TRAFFIC, OR ON A MAJOR HIGHWAY THE END RESULT COULD HAVE EASILY HAVE BEEN A FATAL ACCIDENT. FORD NEEDS TO RECALL THIS PART NOW! *TR

Engine
Filed Aug 19, 201333,200 milesTX

WHILE DRIVING DOWN A FREEWAY AT 55 MPH THE ENGINE SUDDENLY SHUT OFF WITH NO WARNING. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT. NO ENGINE WARNING LIGHTS WERE ILLUMINATED. WE WERE ABLE TO RESTART THE ENGINE AND CONTINUE ON OUR JOURNEY. FIVE MINUTES LATER PULLING INTO A SHOPPING CENTER GOING ABOUT 10 MPH THE ENGINE "THUMPED, GURGLED, AND DIED. THE CHECK ENGINE LIGHT CAME ON. WE WERE ABLE TO RESTART THE ENGINE AND GET IT FIVE MILES BACK TO THE HOUSE. THE CAR IS STILL UNDER WARRANTY SO FORD SENT A WRECKER TO THE HOUSE TO RETRIEVE THE CAR. THE ENGINE LIGHT IS STILL ILLUMINATED. *TR

Engine
Filed Aug 19, 2013CA

DRIVING AT HIGHWAY SPEEDS, VERY HARD JERKING. LUCKILY THE HIGHWAY WAS CLEAR OR SOMEONE COULD HAVE DIED! WRENCH AND CHECK ENGINE LIGHT WENT ON AND CAR WENT INTO LIMP MODE. WENT HOME AND RAN THE CODE AND IT TOLD ME IT WAS THE THROTTLE BODY STUCK. I USED GOOGLE TO REVIEW MY OPTIONS AND 1000'S OF PEOPLE HAVE HAD THIS PROBLEM!!!! HOW IS THIS NOT A RECALLED PART YET!?!? I CANNOT WAIT SO I ORDERED THE THROTTLE BODY, AND IT IS BACKORDERED AT THE DEALER! HOW IS THIS NOT A CLUE THAT THEY NEED TO FIX THIS ASAP? SOMEONE IS GOING TO DIE, I READ THEIR HAVE ALREADY BEEN MAJOR ACCIDENTS WITH THIS ISSUE. *TR

Fuel/Propulsion System
Filed Aug 19, 201349,000 milesIL

AFTER ACCELERATING TO 30 MY CAR LOST THE ABILITY TO USE THE FOOT PEDAL. THE ENGINE CONTINUED RUNNING BUT WAS UNABLE TO ACCELERATE. I PULLED OFF THE SIDE OF THE ROAD, SHUT THE CAR OFF WAITED A FEW MINUTES AND THEN STARTED THE CAR. IT WORKED FINE UNTIL AUGUST 15TH WHEN THE SAME THING HAPPENED 4 TIMES. ONCE WITH IN 30 MINUTES AT A SPEED US 40 TO 55. THE 3RD AND 4TH TIMES OCCURRED WITHIN MINUTES OF EACH OTHER AT 55 MPH IN A CONSTRUCTION ZONE. ON ALL OCCASIONS THE WRENCH LIGHT CAME ON. ON AUGUST 17TH I TOOK MY CAR TO THE DEALERSHIP AND THEY INFORMED ME THE THROTTLE BODY ASSEMBLY WAS BAD AND NEEDED REPLACED. THAT COST ME $500 OUT OF POCKET SINCE MY CAR IS OUT OF WARRANTY. *TR

Vehicle Speed Control
Filed Aug 18, 201318,450 milesMD

LEAVING FROM ROCKVILLE MD TO CONNECTICUT 0800 HRS 15 AUG 2013. TRAVELING IN THE LEFT LANE ON HIGHWAY I95 AT ABOUT 67 MILES PER HOUR AND THE CAR JUST LOST ALL POWER. I WAS ABLE TO COAST TO THE LEFT SHOULDER AND JUST KEPT IDLING AT ABOUT 2 OR 3 MILES PER HOUR. I TURNED THE ENGINE OFF, AND THEN BACK ON AND THE GAS PEDAL BECAME ACTIVE AGAIN. I WAS ABLE TO GET BACK ON THE THREE LANE HIGHWAY AND WORK MYSELF OVER TO THE RIGHT LANE. WAS ABLE TO GO ABOUT 5 MILES AND THE CAR WENT DEAD AGAIN. I PULLED OFF ON THE SHOULDER,TURNED THE CAR OFF AND BACK ON AND WAS ABLE TO CONTINUE AGAIN. IN ANOTHER FEW MILES IT DIED ONE MORE TIME. I PULLED OVER TURNED IT OFF AND BACK ON. I CONTINUED TO THE NEXT EXIT AND DECIDED TO CANCEL OUR TRIP AND GO BACK TO ROCKVILLE. UNLOADED AT HOME AND TOOK THE CAR TO LINDSAY FORD. THEY REPLACED THE THROTTLE ASSEMBLY (UNDER WARRANTY). WE CANCELLED OUR VACATION TO CONNWECTICUT. *TR

Steering
Filed Aug 17, 201329,990 milesOH

VEHICLE'S POWER STEERING FAILED WHEN SHIFTING VEHICLE INTO REVERSE. "POWER ASSIST" AND "ADVANCETRAC" NOTIFICATIONS APPEARED ON DASH. FLUID NORMAL AND NO VISUAL DEFECTS. TURNED OFF AND RESTARTED VEHICLE, AND POWER STEERING RETURNED. INTERNET SEARCHES REVEALED THIS TO BE A COMMON PROBLEM WITH NO CERTAIN SOLUTION. *TR

Vehicle Speed Control
Filed Aug 16, 201348,000 milesOH

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT THERE WAS A DEFECTIVE THROTTLE BODY. THE DEALER REPLACED THE THROTTLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,000.

Vehicle Speed Control
Filed Aug 15, 201355,000 milesCA

***THROTTLE BODY FAILURE**** I WAS DRIVING IN THE FREEWAY AND ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE IN SPEED. THE CAR JUST STARTED TO SLOW DOWN WHICH ALMOST CAUSED US TO GET INTO A CAR ACCIDENT, LUCKILY I MANAGED TO STEER OVER TO THE EMERGENCY LANE. WE TOOK THE CAR THE NEAREST DEALERSHIP AND THEY FOUND OUT THAT IS WAS RELATED TO A THROTTLE BODY FAILURE AND NEEDED TO BE REPLACED. THEY MENTIONED THAT IT IS COMMON OCCURRENCE WITH FORD FUSION 2011, SO MUCH THAT THE PART WAS ON BACK ORDER! THEY ARE CHARGING US ABOUT 700$ TO REPLACE THE PART AND WE HAVE TO WAIT FOR IT TO SHOW UP. VERY DANGEROUS FOR ANYONE TO EXPERIENCE THIS SITUATION ESPECIALLY IF THIS HAPPENS SO FREQUENTLY. I WOULD RECOMMEND THAT ALL OWNERS SHOULD BE NOTIFIED OF THIS RISK IN ORDER TO AVOID ANY POSSIBLE FATALITIES. *TR

Engine
Filed Aug 15, 201378,752 milesCA

THE CAR JUST WILL JUST STALL OUT WHILE DRIVING ON FREEWAY OR STREET. I KNOW FROM WHAT I HAVE READ THAT IT IS THE THROTTLE BODY. IT LOSES ALL POWER AND JUST DIES WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME MY KIDS AND I ALMOST DIED IN THE CAR. IT IS AWFUL HOW THIS HAPPENED AND THE PART WAS BACKORDERED AND IS EXTREMELY EXPENSIVE TO FIX. *TR

Fuel/Propulsion System
Filed Aug 15, 201345,500 milesKS

DRIVE OUT OF TOWN ON A SINGLE LANE ROAD GOING 55 MPH AND WITHOUT WARNING THE CAR SHOWED A WRENCH SYMBOL AND LOST ALL THROTTLE RESPONSE AT THE FOOT PEDAL. HAD TO PULL OVER ON A HIGHWAY WITHOUT A SHOULDER AND TURNED OFF THE CAR. RESTARTING THE CAR CLEARED THE WRENCH SYMBOL AND I HAD THROTTLE RESPONSE. TRIED TO DRIVE THE 10 MILES THAT I HAD LEFT TO GET HOME AND THE ISSUE HAPPENED 4 MORE TIMES. INTERNET SEARCH POINTED TO A BAD THROTTLE BODY AND IT LOOKS LIKE A MAJOR ISSUE ON MULTIPLE FORD CARS/SUVS. FORD DEALER SHIP HAS A NEW PART NUMBER FOR THIS THROTTLE BODY WITH A 2 MONTH BACKORDER WITH AROUND 6,534 UNITS ON BACKORDER! ORDERED A NEW PART NUMBER FROM EBAY AND SEEMS TO BE WORKING. I DID THE REPLACEMENT IN 10 MINUTES, BUT HAVE READ ONLINE THAT PEOPLE ARE PAYING AROUND 500 DOLLARS AT THE DEALERSHIP TO REPLACE THIS PART. THAT ALONE SHOULD BE A LAW SUIT! I WAS LUCKY THAT THIS DID NOT CAUSE A CRASH SINCE I HAD MY KIDS IN THE CAR WITH ME WHEN THIS HAPPENED. [XXX] I HAVE THE REMOVED PART IF YOU NEED IT. *TR

Fuel/Propulsion System
Filed Aug 14, 201317,200 milesNC

VEHICLE LOST POWER THREE TIMES OVER A 10-MILE STRETCH. CHECK ENGINE LIGHT CAME ON. WE CALLED AAA FOR A TOW TO THE FORD DEALERSHIP SINCE WE FELT LIKE IT WAS TOO UNSAFE TO RISK A TRIP ON THE INTERSTATE TO GET TO THE DEALERSHIP. WAS FOUND TO BE A THROTTLE BODY FAILURE. *TR

Steering
Filed Aug 14, 201343,000 milesNY

THE MESSAGE CENTER DISPLAYED "POWER STEERING ASSIST FAIL" AND THE POWER STEERING TO MY CAR STOPPED FUNCTIONING. RESEARCH AS TO WHAT MAY HAVE CAUSED THIS RESULTED IN NUMEROUS INSTANCES OF THIS FAULT REPORTED BY OTHER FORD OWNERS WITH THE SAME MODEL YEAR AND THE SAME APPROXIMATE MILEAGE. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE ACKNOWLEDGED BY FORD AND A RECALL BE INITIATED. *TR

Vehicle Speed Control
Filed Aug 14, 201322,685 milesVA

TRAVELING DOWN THE ROAD AT 60 MPH MY CAR BEGAN TO FEEL SLUGGISH, STARTED SURGING, FELT LIKE THE ENGINE WAS GOING TO SHUT DOWN. I GOT PULLED OFF THE SIDE OF ROAD AND LOOKED IN MANUAL AFTER SEEING THE WRENCH ICON HAS WAS ON THE INSTRUMENT PANEL. I TURNED CAR OFF AND BACK ON AGAIN. I WAS HESITANT TO RESTART BUT DID. THE WRENCH ICON WENT OFF AND I WENT BACK HOME SET AN APPOINTMENT FOR THE FOLLOWING DAY WITH THE FORD DEALERSHIP. MY CAR HAS BEEN THERE A WEEK TODAY. I WAS TOLD THE THROTTLE BODY WAS DEFECTIVE AND WAS ON BACKORDER. I AM STILL WAITING TO GET MY CAR AFTER ONE WEEK. *TR

Fuel/Propulsion System
Filed Aug 13, 201337,000 milesMA

ON JUNE 10, 2013 I WAS DRIVING ON A SIDE STREET AND STOPPED AT AN INTERSECTION. I WENT TO ACCELERATE TO ADVANCE INTO THE INTERSECTION AND IT WAS AS IF I HAD LOST POWER. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. THE WRENCH WAS ILLUMINATED ON THE DASH. I TURNED OFF THE CAR AND STARTED IT AND IT SEEMED FINE. A FEW WEEKS LATER,AROUND JULY 18TH, I WAS BACKING OUT OF MY DRIVEWAY AND THE SAME THING HAPPENED. I LIMPED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE AND IT STARTED FINE. ON AUGUST 9 I WAS ON THE HIGHWAY IN THE SLOWER SPEED LANE AND I FELT THE CAR HESITATE. IT WAS AS IF THE ENGINE WASN'T GETTING ANY GAS. THE CAR HAD ONLY ENOUGH POWER TO GET TO THE SIDE OF THE ROAD, A LOCAL FORD DEALERSHIP WAS CLOSE BY SO WE BROUGHT THE CAR THERE. WE WERE TOLD IT IS THE THROTTLE BODY AND AIR BYPASS AND THAT THE PART IS ON BACKORDER AND THEY CAN'T ESTIMATE WHEN THE PART WILL BE IN. SEARCHING THE WEB I FOUND THIS IS A KNOWN ISSUE WITH THE 2009-2011 FUSIONS AND THERE COULD BE A RECALL. THE FORD DEALERSHIP NEVER SAID A WORD ABOUT A KNOWN PROBLEM. WE HAVE ONLY OWNED THE CAR FOR A YEAR. *TR

Steering
Filed Aug 12, 201322,000 milesIN

ACCELERATING MODESTLY FROM 4 WAY STOP, THE POWER STEERING JUST WENT OUT. THERE WAS A BEEPING NOISE AND THE DASH READ "POWER STEERING ASSIST FAULT, SERVICE ADVANCETRAC". COULD BE VERY DANGEROUS ON ANY SORT OF TURN. VERY DIFFICULT TO STEER VEHICLE AT THAT POINT. *TR

Steering
Filed Aug 11, 201345,500 milesMA

DASH BOARD REPORTS POWER STEERING ASSIST FAULT. DIFFICULTY STEERING. DRIVE TO PARKING PLACE. TURN CAR OFF. TWO HOURS LATER RETURN TO CAR. TURN ON CAR AND THE POWER STEERING IS OK. SECOND FAULT AT 46045 MILES. CAR WAS PARKED. TURN CAR ON. POWER STEERING ASSIST FAULT. TURN CAR OFF. TURN CAR ON. POWER STEERING OK. *TR

Engine
Filed Aug 11, 201351,190 milesSC

DRIVING DOWN ROAD AND LOST ALL POWER AND ACCELERATION. WRENCH LIGHT CAME ON AND WHEN I ATTEMPTED TO CRANK CAR IT SOUNDED LIKE IT WAS CONSTANTLY TRYING TO CRANK. TURNED CAR OFF AND TRUED AGAIN. IT STARTED AND ALLOWED ME TO REACH MY DESTINATION, WHICH WAS A MILE DOWN THE ROAD. THE NEXT DAY IT DID THE SAME THING. TOOK IT TO THE FORD DEALERSHIP SERVICE AREA AND IT WAS THE THROTTLE BODY. OF COURSE IT WASN'T COVERED UNDER WARRANTY EVEN THOUGH IT IS A PART OF THE POWER TRAIN. THE CONCERN IS THAT THIS IS HAPPENING A LOT TO THESE CARS AND HAD I BEEN ON THE INTERSTATE MY FAMILY AND I COULD HAVE DIED DUE TO THE LOSS OF EVERYTHING. I WAS NOT ABLE TO GET CAR OFF THE ROAD AND IT STOPPED EXTREMELY FAST AND SUDDEN. I WAS OUT OF TOWN AND HAD NO OTHER CHOICE TO BUT GET IT REPAIRED WHERE I WAS. *TR

Structure › Frame and Members › Underbody ShieldsCrash
Filed Aug 11, 201349,000 milesTX

DRIVING STRAIGHT AND ANOTHER CAR PULLED OUT IN FRONT OF MINE TO TURN LEFT. *TR

Electrical System
Filed Aug 11, 201356,752 milesNJ

I WAS DRIVING WITH MY DAUGHTERS IN THE CAR IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. I WAS TRAVELING THE SPEED LIMIT, AT OR AROUND 55 MPH, WHEN ALL OF A SUDDEN THE CAR WENT LIMP. THERE WAS NO ACCELERATION AND THE CAR IMMEDIATELY BEGAN TO COAST. A WRENCH LIGHT AND THE ENGINE LIGHT WENT ON. WITH NO ABILITY TO SPEED UP, I HAD TO NAVIGATE THROUGH TWO LANES OF HIGH SPEED TRAFFIC WITH A PARALYZED CAR TO GET ME AND MY CHILDREN TO SAFETY. LUCKILY, I WAS ABLE TO DO SO. THE DEALERSHIP INFORMED ME THAT THIS DOESN'T HAPPEN VERY OFTEN, AND THAT UNFORTUNATELY, THIS REPAIR WOULD NOT BE COVERED UNDER THE POWER TRAIN. THEY ORDERED AND REPLACED THE THROTTLE BODY. UPON INVESTIGATING THIS ISSUE ONLINE, I WAS SHOCKED TO DISCOVER THAT THIS PROBLEM IS SO PREVALENT. THE FACT THAT FORD IS COVERING THIS UP AND PUSHING THE COSTS ON TO ITS CUSTOMERS IS FRUSTRATING (MORE THAN $1300 IN MY CASE), BUT THE FACT THAT THEY ARE WILLING TO RISK THE LIVES OF THESE VERY SAME CUSTOMERS IS DOWNRIGHT DISTURBING. THERE SHOULD BE AN IMMEDIATE RECALL ON ALL THE CARS AFFECTED BY THIS THROTTLE BODY ISSUE, AS WELL AS A FULL REIMBURSEMENT FOR ALL THOSE WHO HAVE HAD TO SUFFER THROUGH THIS ALREADY. *TR

Fuel/Propulsion System
Filed Aug 10, 201369,700 milesOH

VEHICLE STALLED WITHOUT WARNING IN HEAVY TRAFFIC. PULLED OFF, RESTARTED. RESUMED NORMAL OPERATION. STALLED AGAIN. RESTARTED AGAIN. BEGAN STALLING AT LIGHTS. HAD TO TRIM GAS PEDAL WHILE STOPPED TO KEEP RUNNING. CAR STALLS ON ACCELERATION B/W 2ND AND 3RD GEAR (6 SPEED MANUAL). WHEN CAR STALLS WHILE UNDERWAY, MAJOR SHUDDER OCCURS. HAS GONE INTO LIMP MODE BUT AFTER RESTART WILL BE NORMAL OPERATIONALLY FOR A SHORT TIME AND THEN WITHOUT WARNING CUT OUT. EXTREMELY DANGEROUS SITUATION, IN PARTICULAR WHEN ACCELERATING FROM A STOP OR INTO TRAFFIC OR IF SUCCESSFUL DOING THAT, STALLING WITHOUT WARNING AT SPEED AND WITH CARS/TRUCKS BEARING DOWN ON YOU. AT ONE OF THE ABOVE STALLS, HAD TRACTOR TRAILER BEARING DOWN ON ME WITHOUT AN ABILITY TO REMOVE THE CAR FROM ROAD IN THAT PARTICULAR AREA. THROTTLE BODY CODES P2111 AND P2112 INDICATING BAD THROTTLE BODY. VERY COMMON OCCURRENCE APPARENTLY AMONG THE 2010 THROUGH 2012 FORD FUSIONS. REQUESTING A RECALL AND REIMBURSEMENT FOR THROTTLE BODY WHICH I HAVE REPLACED. *TR

Power Train
Filed Aug 9, 201387,660 milesWI

I DRIVE A 2011 FORD FUSION, AND ON AUGUST 8, 2013, I WAS DRIVING ON A HIGHWAY AT ABOUT 65 MPH AND I WENT DOWN TO ABOUT 5MPH. I HAD TO PULL OVER AND TURN OFF THE CAR. THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHEN THIS HAPPENED. AFTER I SHUT IT OFF THE WRENCH LIGHT WENT OFF, BUT THE CHECK ENGINE LIGHT STAYED ON. THIS HAPPENED AGAIN AFTER I STARTED THE CAR AGAIN. THE CAR IS NOW IN THE SHOP. THIS SHOULD BE A RECALL PART. *TR

Electrical System
Filed Aug 9, 201324,000 milesNJ

WENT TO START CAR AND IT WOULD NOT START. FORD ROADSIDE TOWED IT THE NEXT DAY. AFTER TRYING VARIOUS THINGS FOR 3 WEEKS FORD ENGINEERING CALLED TO TELL ME IT WAS DUE TO A LIGHTNING STRIKE. INSURANCE BELIEVES IT IS A WARRANTY CLAIM AS THE CAR IS STILL UNDER WARRANTY; FORD WILL NOT HONOR THIS AS A WARRANTY CLAIM. NO ONE AT FORD HAS BEEN ABLE TO GIVE ME A COST FOR REPAIRS ALREADY ATTEMPTED OR FOR FURTHER REPAIRS TO MAKE THE CAR WORK NORMALLY AGAIN. I FEEL THERE IS A DEEPER ELECTRICAL ISSUE WITH THE CAR, BUT FORD IS CLAIMING THERE IS NOTHING IN THE CAR THAT COULD SUPPLY THIS KIND OF ELECTRICITY TO FRY SEVERAL MODULES, FUSES, AND LIGHT BULBS. WORRIED ABOUT A BIGGER ISSUE WHICH IS NOT BEING DIAGNOSED AND FIXED PROPERLY. COULD BE A SAFETY HAZARD. *TR

Vehicle Speed Control
Filed Aug 9, 201369,000 milesAL

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE AND MAINTENANCE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Engine
Filed Aug 9, 201350,000 milesWA

ON 8/7/13 I WAS DRIVING MY CAR TO WORK IN MY APARTMENT COMPLEX (APPROX. 5 MPH) MY CAR STOPPED RESPONDING TO THE GAS PEDAL AND STARTED "SHAKING" ERRATICALLY. A SMALL TOOL/WRENCH LIGHT APPEARED ON MY DASH. I PULLED OVER AND TURNED THE CAR OFF. RESTARTED SEVERAL MINUTES LATER AND WAS ABLE TO DRIVE WITH NO PROBLEMS UNTIL ON THE WAY HOME. I DIDN'T DRIVE IT AGAIN UNTIL 8/9/13 TO THE MECHANIC. IT STARTED AND DROVE FINE, UNTIL 15 MINUTES AFTER BEING ON THE INTERSTATE (WHICH I HAD TO GET ON TO GET TO THE MECHANIC) THE CAR STOPPED RESPONDING TO THE GAS PEDAL AND SEEMS TO STAY AT THE SAME SPEED FOR ABOUT A MINUTE (APPROX. 60 MPH). FINALLY THE CAR STARTED TO SLOW DOWN AND STARTED SHAKING ( LIKE IT WAS OUT OF GAS BUT I STILL 1/2 TANK). I HAD TO PULL OVER IMMEDIATELY ON THE VERY BUSY INTERSTATE BECAUSE THE CAR WAS SHAKING AND DIDN'T SEEM TO RESPOND TO THE GAS PEDAL. I LET THE CAR SIT FOR SEVERAL MINUTES AND TRIED TO START DRIVING ON THE SHOULDER BUT THE CAR STARTED SHAKING AGAIN. I DECIDED TO TRY ONE MORE TIME BEFORE CALLING A TOW TRUCK BECAUSE IT WAS A VERY DANGEROUS SITUATION (AND I HAD MY 11 MONTHS OLD SON IN THE CAR) TRYING TO MERGE BACK ON THE FREEWAY WITH A CAR THAT DIDN'T WANT TO ACCELERATE AND WAS SHAKING. I TRIED AGAIN AND WAS ABLE TO SUCCESSFULLY PULL BACK ONTO THE INTERSTATE. ONCE I WAS ABLE TO GET OFF, I TOOK SIDE STREETS AND HAD TO STOP THE CAR AGAIN (APPROX. 30-40 MPH). MECHANICS SAID THAT FORDS AREN'T SUPPOSE TO HAVE THIS PROBLEM THEY WERE VERY SURPRISED AND TOLD US TO RESEA

Electrical System
Filed Aug 8, 201336,700 milesPA

WHILE DRIVING AT 60 MPH ON THE HIGHWAY, VEHICLE APPEARED TO "STALL" CAUSING A SUDDEN LOSS OF ACCELERATION. THIS OCCURRED ON THREE SEPARATE OCCASIONS IN THE PAST WEEK. VEHICLE MALFUNCTION CAUSED VEHICLE TO ENTER "LIMP" MODE. *TR

Electronic Stability Control (esc)
Filed Aug 8, 201345,000 milesKY

I WAS DRIVING ON THE EXPRESSWAY EARLY THIS MORNING TRAVELING AT ~70 MILES AN HOUR. WITHOUT WARNING THE POWER STEERING CEASED TO WORK AND I GOT A WARNING THAT THERE WAS A POWER ASSIST FAULT AND TO SERVICE ADVANCTRAC. IF I WOULD HAVE BEEN TAKING A CURVE AT THAT EXACT MOMENT THE RESULTS COULD HAVE BEEN CATASTROPHIC. AFTER MAKING IT OFF THE EXPRESSWAY I WAS ABLE TO TURN THE CAR OFF AND THEN BACK ON AND ALL WAS FINE AND THE POWER STEERING WAS ONCE AGAIN WORKING. MY CONCERN AT THIS POINT IS THAT I NEVER KNOW, MOVING FORWARD, IF AND WHEN THIS ISSUE MAY OCCUR AGAIN. BASED ON SOME ONLINE RESEARCH I SEE MANY OTHER FUSION OWNERS COMPLAINING OF THIS EXACT ISSUE. PLEASE DON'T WAIT FOR SOMEONE TO DIE BEFORE TAKING ACTION AND FORCING FORD TO ANALYZE ROOT CAUSE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →