I WANTED TO CONTACT YOU ABOUT A SERIOUS SAFETY ISSUE IN MY 2011 FORD FUSION. I TOOK IT IN FOR SERVICE IN JANUARY 2013 AND WAS TOLD THAT THE THROTTLE BODY NEEDED REPLACED AFTER MY CAR STALLED A FEW TIMES. I WAS TOLD THEN THE THROTTLE BODY WAS BACKORDERED. I TRIED AGAIN IN JUNE AND WAS TOLD THAT THIS IS A COMMON PROBLEM AND THEY ARE STILL BACKORDERED. AFTER THAT, I WAS TOLD THAT I COULD SIMPLY TAKE THE KEY OUT AND PUT IT BACK IN AFTER IT STALLED AND IT WOULD BE FINE. AND THEY WERE BACKORDERED FROM FORD. ON JULY 11TH, THE CAR STALLED AT THE CORNER OF I-70 AND I-270 IN COLUMBUS WHILE TRAVELING AT 65MPH. I PULLED OFF TO THE SIDE OF THE ROAD AND RESET THE CAR. WHILE TRYING TO GET OFF THE ROAD, I WENT OFF THE ROAD TO AVOID ANY OTHER CARS AS THEIR WAS CONSTRUCTION AND NO SHOULDER. AFTER RESTARTING IT, I GOT BACK ONTO THE ROAD AND THE CAR STALLED AND I WASN'T ABLE TO MAKE IT BACK OFF THE ROAD AND NEARLY WAS HIT BY A SEMI FROM BEHIND. THE CAR STALLED A MINIMUM OF TEN TIMES DURING RUSH HOUR. *TR
2011 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
POWER STEERING STOPPED WORKING, AND BRAKES ACTING UP, VERY HARD TO DRIVE TO THE SIDE OF THE ROAD AND STOP. WARNING LIGHTS CAME ON FOR POWER STEERING DEFAULT AND SERVICE ADVANCETRAC. TOOK MY FUSION TO THE FORD DEALER IN GRAND HAVEN,MI. TO SEE WHAT THE PROBLEM WAS. WITHOUT LOOKING AT MY CAR THEY SAID THEY COULDN'T HELP ME, CAME BACK TO MY DAUGHTERS HOME. THIS HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS, WHEN I SHUT THE CAR OFF FOR AWHILE, IT SEEMS TO CORRECT ITSELF. BUT THERE IS NO WAY OF TELLING WHEN IT WILL HAPPEN AGAIN. I'M VISITING FROM PENNSYLVANIA IN MICHIGAN, AND I GUESS I'M SUPPOSE TO TAKE THE CHANCE OF DRIVING MY CAR THE 700 MILES TO PA WITHOUT IT HAPPENING AGAIN!! CONSIDERING ALL THE COMMENTS I HAVE SEEN ON THE INTERNET ABOUT THE SAME ISSUES WITH OTHER FUSIONS, IT WOULD SEEM TO ME THAT FORD MIGHT TAKE A LOOK AT THE PROBLEM AND HELP THEIR CUSTOMERS. I WONDERED ABOUT THE FORD DEALER, IF HE NOTICED MY PA. PLATES AND I'M 77 YEARS OLD, AND THAT WAS THAT!! I HOPE NOT! RIGHT NOW I'M STILL IN MICHIGAN, DECIDING WHAT TO DO? *TR
***NOTE: THIS STARTED IN MAY 2013 HAPPENED 3 TIMES. DEALERSHIP REPLACE AN INTAKE SENSOR AND THEN IT HAPPENED AGAIN AS LISTED BELOW. THIS IS PUTTING ME AND MY DAUGHTERS IN DANGER EVERYTIME THIS HAPPENS WITHOUT PRIOR WARNING. ---------------------------------------- JULY 19, 2013 @ 3:29 AM: WITHOUT WARNING THIS TIME THE "CHECK ENGINE" INDICATOR CAME ON , THE CAR MADE A WEIRD NOISE LIKE A DYING RUMBLE/PURRING NOISE AS IT BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL -------------------------------------- JULY 19, 2013 @3:28 AM: WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL ------------------------------------------- JULY 19, 2013 @ 1:20 AM : WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL ---------------------------------------------------------- JULY 18, 2013 @4:30 PM: WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK ?.I WAS IN THE BACK SEAT & INSTRUCTED HER WHAT TO DO. -STARTED THE ENGINE AND IT ACTED NORMAL ***** FORD DEALERSHIP SERVICE TECHNICIANS COULD NOT FIND OR DUPLICATE THE PROBLEM. THE ISSUE ESCALATED TO THE FORD ENGINEERS. THEY DETERMINED THAT IT WAS SOME
WHILE DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 60 MPH, POWER STEERING STOPPED WORKING. VEHICLE DISPLAY FLASHED POWER STEERING FAILURE ALTERNATING WITH SERVICE ADVANCE TRACK. THE PROBLEM HAS RECURRED MULTIPLE TIMES UNDER SIMILAR CONDITIONS, AND RECENTLY HAPPENED ON A TURN. TOOK VEHICLE TO DEALER ON 7/3/13. THEY COULD NOT NOTE ANYTHING WRONG, BUT RESET SENSOR ANYWAY. THE PROBLEM HAS OCCURRED TWICE SINCE THE SENSOR WAS RESET. I FEEL THAT THIS COULD BE A DANGEROUS PROBLEM, DEPENDING ON WHEN THE MALFUNCTION OCCURS. *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS SHUT DOWN AND RESTARTED. THE VEHICLE RESUMED AT NORMAL FUNCTION HOWEVER, THE FAILURE RECURRED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
I WAS TRAVELING ABOUT 45MPH WHEN THE CAR JUST SHUT OFF. HAD TO COAST TO SIDE OF THE SIDE OF THE ROAD ALMOST GOT REAR ENDED. THIS HAS HAPPENED AT LEAST THREE MORE TIMES IN LESS THAN A WEEK. THE SERVICE DEPARTMENT CLAIMS TO KNOW NOTHING ABOUT THIS PROBLEM. I'M SURE THE SERVICE MANAGERS ARE TOLD TO ACT DUMB ABOUT THIS ISSUE. I HAVE READ THAT OTHER PEOPLE HAVE HAD THIS SAME ISSUE. WHAT WILL IT TAKE TO GET ACTION, SOMEONE HURT OR KILLED?? *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
DRIVING ON THE HIGHWAY AT A RATE OF 70 MPH WITH TRAFFIC BEHIND AND AHEAD OF ME, I LOST POWER AND THE CAR WENT INTO LIMP MODE. THE WRENCH LIGHT AND CHECK ENGINE LIGHT WENT ON. I COULD NO LONGER SPEED UP AND BEGAN TO LOSE SPEED (RATHER QUICKLY I MIGHT ADD) THE CAR IMMEDIATELY BEHIND ME CAME VERY CLOSE TO COLLIDING WITH ME! I COULDN'T GO FASTER THAN 30 MPH AND HAD TO PULL OVER ON THE SHOULDER OF THE HIGHWAY. I TURNED THE CAR OFF AND WHEN I TRIED TO TURN IT BACK ON, IT TOOK AN ODDLY LONGER AMOUNT OF TIME TO TURN ON. (LIKE HOLDING THE KEY TURNED IN THE IGNITION) THEN SITTING AT A TRAFFIC LIGHT, WHEN I STARTED TO GO WHEN IT TURNED GREEN, I WAS GOING 5 MPH AND THE RPM'S SHOT UP TO 3000 RPM! UNDER 40 MPH, IT WAS UP NEAR 3000 RPM! FORD, PLEASE EXAMINE THIS AGAIN! THIS IS DANGEROUS! WHY WAIT UNTIL AN ACCIDENT ACTUALLY HAPPENS? *TR
INCIDENT#1: TRAVELING ON FREEWAY FAST LANE AT AROUND 65 MPH, ENGINE APPEARED TO CUT OUT FOR NO APPARENT REASON. LOST ALL POWER, BUT RADIO STILL ON. PUT ON EMERGENCY FLASHERS AND WAS FORTUNATE ENOUGH TO BE ABLE TO GET ALL THE WAY OVER TO EMERGENCY LANE. TURNED OFF IGNITION, TOOK OUT KEY, TURNED CAR BACK ON, AND EVERYTHING STARTED NORMALLY. WAS ABLE TO GET BACK HOME WITHOUT ANY OTHER PROBLEM. INCIDENT#2: PULLING AWAY FROM A STOP SIGN AT AROUND 5 MPH AFTER HAVING DRIVEN ONLY ABOUT A MILE FROM HOME. ENGINE CUT OUT AGAIN AS I WAS ACCELERATING. PULLED TO THE SIDE OF THE ROAD AND TURNED OFF CAR, REMOVED KEY FROM IGNITION, STARTED CAR AGAIN AND EVERYTHING WAS FINE. FORTUNATELY, I HAVE BEEN ALONE IN THE CAR WHEN THIS HAS HAPPENED, BUT I HAVE TWO CHILDREN UNDER 4 WHOM I TRANSPORT OFTEN. IT SEEMS LIKE ONLY A MATTER OF TIME BEFORE I'M IN A MORE SERIOUS SITUATION AND THIS HAPPENS AGAIN (SUCH AS TURNING LEFT INTO ONCOMING TRAFFIC WITH MY KIDS IN THE CAR). BASED ON MANY COMPLAINTS ON THIS SITE AND ACTUAL PERSONAL ACCOUNTS OF OTHER FORD FUSION OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM, IT SEEMS OBVIOUS THAT THERE IS A PROBLEM WITH THE THROTTLE BODY. HOPEFULLY THERE WILL BE A FIX FOR THIS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
MY CAR ENGINE "STALLED" (THE ENGINE WAS RUNNING, BUT THERE WAS NO POWER FROM THE ENGINE TO ACCELERATE) WHILE I WAS DRIVING AND IN THE PROCESS OF INCREASING MY SPEED UP TO THE 55 MPH SPEED LIMIT AFTER TURNING ONTO A MAJOR ROAD. SINCE THERE WAS NO ENGINE POWER TO ACCELERATE, I HAD TO LET THE CAR ROLL TO THE SHOULDER WHERE I PULLED OVER AND RESTARTED IT. THIS HAS HAPPENED ABOUT 4 TIMES IN THE LAST 6 MONTHSAND I AM VERY FEARFUL THAT THE CAR WILL STALL WHILE I AM ON A HIGH SPEED, HIGH TRAFFIC, MULTI-LANE HIGHWAY, WHICH I USE TO DRIVE TO AND FROM WORK EVERY DAY. *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SHUT DOWN AND RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,200.
1ST: AT STOP LIGHT WENT GREEN AND I STARTED TO ACCELERATE, THE ENGINE WENT INTO IDLE AND I LOST SPEED CONTROL. I MANAGED TO LIMP ACROSS THE ROAD AND STOP. PLACED IN PARK SHUTOFF THE ENGINE AND RESTARTED WORKED NORMAL. 6/30/13 2ND: MOVING AT ROAD SPEED (POSTED LIMIT 35) ENGINE WENT TO IDLE AND I LOST SPEED CONTROL, ATTEMPTED TO SHUTOFF ENGINE IN NEUTRAL AND RESTART PROBLEM CONTINUED. PULLED OFF ROAD PLACED IN PARK, SHUTOFF ENGINE AND RESTARTED WORKED NORMAL. 7/2/13 3RD: MOVING AT ROAD SPEED (POSTED LIMIT 45) ENGINE WENT TO IDLE AND I LOST SPEED CONTROL, PULLED ONTO SIDE ROAD PLACED IN PARK, SHUTOFF ENGINE AND RESTARTED WORKED NORMAL. 7/7/13 4TH AND 5TH: WHEN TURNING ONTO ROAD TO RESIDENCE, ENGINE WENT TO IDLE AND I LOST SPEED CONTROL STOPPED ON ROAD, PLACED IN PARK, SHUTOFF ENGINE AND RESTARTED WORKED NORMAL.7/7/13 & 7/14/13. *TR
1ST INCIDENT: I WAS WITH MY CHILDREN IN THE CAR AT A RED LIGHT, WHEN THE LIGHT CHANGED TO GREEN I PUSHED THE GAS PEDAL TO MOVE FORWARD THE CAR STARTED JERKING AND SHAKING THEN ALL THE POWER WAS LOST TO THE CAR. THE WRENCH LIGHT WAS ALSO ON. I TURNED THE KEY OFF, WAITED A FEW MINUTES TURN THE KEY AGAIN AND CAR STARTED AND DROVE FINE FROM THERE. 2ND INCIDENT: MY HUSBAND STOPPED AT A STOP SIGN WITH MYSELF AND MY CHILDREN IN THE CAR, PROCEEDED FORWARD AND THE CAR BEGAN TO LOOSE POWER AND JERKING AND SHAKING, WE ONLY MADE IT ACROSS THE INTERSECTION BECAUSE WE DRIFTED. THE WRENCH LIGHT CAME ON. HE TURNED THE KEY OFF, WAITED A FEW MINUTES, TURNED THE KEY AND CAR STARTED AND DROVE OKAY FROM THERE. 3RD INCIDENT: MYSELF WITH MY CHILDREN IN THE CAR STOPPED AT A RED LIGHT. WHEN I PROCEEDED TO TURN AND GO FORWARD THE CAR BEGAN LOOSING POWER, THEN STARTED JERKING AND SHAKING AND THE WRENCH LIGHT CAME ON. I TURNED THE KEY OFF, WAITED A FEW MINUTES AND STARTED IT BACK UP AND WENT OK FROM THERE. TOOK THE CAR TO DEALER AND THEY DIAGNOSED IT AS THROTTLE BODY PROBLEM THAT NEEDED $771.00 IN REPAIR. IT IS PAST THE 36,000 MILE WARRANTY. WE BOUGHT THE CAR USED FROM THE DEALER, PAST THE EMISSIONS WARRANTY DATE. THIS IS A SAFETY ISSUE AND CONCERN THAT SHOULD WARRANT A RECALL. *TR
WHILE DRIVING DOWN THE HIGHWAY, THE THROTTLE ON THE VEHICLE BECAME UNRESPONSIVE AND WE HAD TO MAKE OUR WAY ACROSS TRAFFIC TO THE HIGHWAY SHOULDER. THIS HAPPENED AT MANY DIFFERENT SPEEDS INCLUDING IDLE. AFTER TAKING IT TO A LOCAL PARTS STORE TO HAVE THE "SERVICE ENGINE LIGHT" CODE CHECKED, THE RESULTS SHOWED A P2112 "THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED". SEVERAL TIMES THE CAR WOULD SHUT OFF AS THE TACHOMETER WAS MOVING ERRATICALLY. I FEEL WE WERE LUCKY THIS DIDN'T CAUSE AN ACCIDENT AS THE CAR SHUTOFF SEVERAL TIMES WHILE ENTERING INTERSECTIONS AND DRIVING AROUND "BLIND CORNERS". *TR
ELECTRONIC THROTTLE BODY FAILURE. I WAS DRIVING DOWN A MAJOR HIGHWAY AND MY CAR LOST POWER, THE WRENCH LIGHT LAMINATED. AFTER TRYING TO GET OFF TO THE SIDE OF THE ROAD I SHUT THE CAR OFF AND WAITED A MIN THEN RESTARTED THE CAR. THEN I PROCEEDED ON MY JOURNEY. I TOOK THE CAR TO A FRIEND OF MINE WHO IS A MECHANIC AND HAD HIM RUN A DIAGNOSTIC ON THE CAR AND NO CODES SHOW UP. I HAVE DONE SOME RESEARCH ON THE INTERNET TO SEE IF ANYONE ELSE HAS HAD THE SAME PROBLEM. APPARENTLY I AM NOT THE ONLY PERSON WITH THIS DEFECTIVE PART. LOOKS LIKE FORD WOULD GROW A SET OF BALLS AND MAKE THIS A MANDATORY RECALL. IT DOES CAUSE A SAFETY ISSUE WHEN YOU LOSE THE ABILITY TO MOVE YOUR AUTOMOBILE ABOUT. YOU CAN NOT GO ANY WEAR NO MATTER HOW HARD YOU PRESS ON THE GAS PEDAL. THE DAM CAR DOES NOT MOVE. I GUESS IT WILL TAKE SOME ONE GETTING INJURED VERY BADLY OR KILLED, AND FORD GETTING A LAW SUITE BEFORE ANY SORT OF RECALL WILL BE DONE. IF ANYTHING SHOULD HAPPEN TO ME I WILL BE THE FIRST IN LINE TO FILE A LAW SUITE BECAUSE FORD IS WELL AWARE OF THE PROBLEM BUT THEY CHOSE TO DO NOTHING ABOUT IT THUS PUTTING MILLIONS OF PEOPLES LIVES AT STAKE. *TR
ENGINE CUT-OFF GOING AT 5 MPH. ACCORDING TO AAMCO CODE P2112 APPEARED ON THEIR READER. THIS CODE HAS TO DO WITH THE THROTTLE ACTUATOR CONTROL SYSTEM. TOOK CAR TO LOCAL FORD DEALER AND WAS TOLD THAT THE PART, THROTTLE BODY AND MOTOR ASY., ARE ON NATIONAL BACK ORDER. IT TOOK AT TWO DAYS OR TWO WEEKS TO RECEIVE THE PART. THIS IS NOT ACCEPTABLE; FORD AND THEIR DEALERS SHOULD HAVE THIS PART AVAILABLE IMMEDIATELY. DOES SOMEONE NEED TO HAVE A SERIOUS OR DEADLY ACCIDENT BEFORE ACTION IS TAKEN? *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST ACCELERATION POWER. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE WAS ABLE TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR CENTER WHERE A DIAGNOSTIC TEST WAS PERFORMED WITH CODES REVEALING A DEFECT WITH THE THROTTLE BODY. THE FAILURE MILEAGE WAS 52,000.
I WAS DRIVING IN TRAFFIC AND MY CAR JUST STOPPED NO WARNING AND NOT EVEN ABLE TO COAST IT OVER TO THE SHOULDER. MY CAR IS OUT OF WARRANTY BUT ONLY 2 YEARS OLD I AM VERY ANGRY AS THIS WAS A VERY DANGEROUS ISSUES AND ALMOST CAUSED A WRECK. I FEEL THESE THROTTLE BODIES SHOULD BE RECALLED, I MEAN THE CAR IS ONLY 2 YEARS OLD! *TR
WHILE VEHICLE WAS TRAVELING AT SLOW SPEED, TWO MINUTES AFTER STARTING TO DRIVE, THE VEHICLE SUDDENLY LOSS POWER AND WENT TO LIMP MODE WITH WRENCH LIGHT ON THE DASH BOARD. IT HAPPENED TWICE IN TWO WEEKS. VEHICLE WAS TAKEN TO NEAREST FORD DEALERSHIP FOR CHECK-UP BUT COULD NOT DUPLICATE THE PROBLEM. NO ACTION TAKEN. *TR
I WAS LEAVING A SHOPPING CENTER AND HAD TO A STOP TO YIELD TO TRAFFIC. WHEN I PLACED MY FOOT ON THE ACCELERATOR, I NOTICED THAT THE CAR SEEMED TO HAVE LOST POWER. I COULD NOT ACCELERATE ABOVE10 MPH. I ALSO FELT THE CAR SHAKING VIOLENTLY. THE CHECK ENGINE AND MECHANIC'S WRENCH WARNING LIGHTS ON THE DASHBOARD ILLUMINATED. I PULLED TO A STOP AT THE GAS STATION, SHUT OFF THE ENGINE AND RE-STARTED THE VEHICLE. AFTERWARDS, THE WARNING LIGHTS ON THE DASHBOARD WERE NO LONGER ILLUMINATED, AND THE CAR SEEMED TO RETURN TO NORMAL. A FEW MILES DOWN THE ROAD (ON A HIGHWAY WHERE THE SPEED LIMIT IS 50 MPH), I CAME TO A STOP AT A TRAFFIC LIGHT. ONCE THE LIGHT TURNED GREEN, I ATTEMPTED TO ACCELERATE BUT FOUND THAT MY CAR HAD LOST POWER ONCE AGAIN AND COULD HARDLY MOVE. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED AGAIN. I WAS STUCK IN THE LEFT LANE OF THE ROAD WITH NO SHOULDER TO PULL ONTO--A VERY DANGEROUS SITUATION. I PUT ON MY HAZARD LIGHTS, TURNED THE CAR OFF AND ON AGAIN. THEN, I WAS ABLE TO DRIVE THE CAR NORMALLY A FEW MILES TO MY HOME. HOWEVER, THE ENGINE LIGHT REMAINED ILLUMINATED. I HAD THE CAR TOWED TO A REPAIR SHOP BECAUSE I CONSIDERED IT UNSAFE TO DRIVE. THE SHOP INFORMED ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WAS ON NATIONAL BACK-ORDER FOR OVER A WEEK. . CLEARLY, THIS IS A COMMON PROBLEM FOR FORD FUSIONS. CONSIDERING THE SAFETY RISKS, I AM VERY SURPRISED THAT THERE HAS BEEN NO RECALL. *TR
I BROUGHT MY FUSION IN FOR SERVICE ON 2/28/12 (17899 MILES) FOR THE FIRST TIME W/ HEAVY VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKES. I WAS TOLD THEY MY ROTORS NEEDED TO BE MACHINED, & THAT WAS COVERED UNDER WARRANTY. IT WAS NOT EVEN A MONTH LATER WHEN I COULD FEEL SLIGHT VIBRATION IN MY STEERING WHEEL AGAIN, & WOULD PROGRESS UNTIL I FINALLY HAD TO BRING IN AGAIN TO BE SERVICED WITH SEVERAL OTHER PROBLEMS W/ MY CAR. ON 11/9/12 (32,651 MILES) (1.) HEAVY VIBRATION, THEY REPLACED ROTORS. (2) MY ADVANCE TRAC AND CHECK BRAKING SYSTEM MESSAGE KEPT COMING UP, THEY TOLD ME IT WAS DUE TO LOW BATTERY VOLTAGE. (3)VEHICLE STALLS WHEN STARTING, THEY REPLACED BATTERY. (4) SKIPPING GEARS & STALLING, REPROGRAMMED PCM. ON 6/15/13 MY CAR LOSES ALL POWER AND DIES IN THE MIDDLE OF HIGHWAY @ NIGHT AS I WAS BACKING OUT OF A PRIVATE DRIVE W/ MY DAUGHTER & HER FRIEND IN BACKSEAT, I HAD TO PUT IT BACK IN GEAR & JIGGLE KEY TO TURN OFF, RESTART CAR, & BE ABLE TO DRIVE OFF ALL THE WHILE CARS RUNNING OFF THE ROAD TO KEEP FROM HITTING ME! BROUGHT MY CAR IN FOR SERVICE FINALLY AGAIN 7/11/12(44158 MILES) (WAITED 2 WEEKS TIL THEY COULD GET ME IN TO DIAG)WITH RECURRING PROBLEMS ABOVE + POWER LOSS! (1) CAR SPUTTERS/GEARS SKIP/STALLING/LOSES POWER, & THEY FIND A BUG MASS AIR FLOW(AS THEY SAID) BUT 1ST TOLD ME TB THEN SAID NO & AS FAR AS LOSING POWER THEY HAVE NO IDEA! (2)VIBRATION IN STEERING, ROTORS NEED TO BE MACHINED AGAIN! NEVER HAD THIS MUCH WORK WITH ROTORS ON ANY VEHICLE. OH AND MY WHOLE STEERING RAC
I OWN A 2011 FORD FUSION SE. WHILE DRIVING 60 MPH, THE ENGINE FELT LIKE IT LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. I PULLED THE VEHICLE OVER, TURNED OFF THE CAR, AND ALLOWED IT TO SIT FOR A MINUTE BEFORE I WAS ABLE TO PROCEED WITH TURNING ON THE CAR AND DRIVING THE VEHICLE HOME. AFTER READING SIMILAR REPORTS ONLINE, I SUBMITTED A SERVICE REQUEST TO A LOCAL FORD DEALER TO HAVE THE THROTTLE BODY REPLACED. THIS WAS ABOUT THE THIRD TIME OVER THE PAST MONTH THIS ISSUE HAS OCCURRED. *TR
WHILE DRIVING VEHICLE LOST ENGINE POWER. RPMS WENT TO ZERO, ENGINE STAYED AT IDLE SPEED AND THROTTLE CONTROL LIGHT (WRENCH SYMBOL) CAME ON. NO RESPONSE WHEN GAS PEDAL PRESSED. COASTED TO SIDE OF ROAD AND TURNED IGNITION OFF. WAITED 10 MINUTES AND CAR STARTED UP WITH NO PROBLEMS AND NO WARNING LIGHT. MY CONCERN IS THAT IF THIS HAPPENED IN HEAVY/FASTER TRAFFIC IT MAY HAVE CAUSED AN ACCIDENT. AND AFTER RESEARCHING ONLINE AS TO WHAT MAY HAVE CAUSED THIS FAILURE IT SEEMS THERE ARE A LARGE NUMBER OF CONSUMERS HAVING THE SAME PROBLEM WITH THIS MAKE AND MODEL. SEVERAL SUGGESTED FILING A COMPLAINT ON THIS SITE. *TR
ENGINE STALLED WHILE DRIVING 30MPH FLAT CITY SURFACE. NO RESPONSE WITH ACCELERATOR. PULLED OVER. RE-STARTED ENGINE. CAR RAN OK FOR @ 2 MILES; STALLED AGAIN WITH 'WRENCH" & "ENGINE" INDICATOR LIGHTS ILLUMINATED. PULLED OVER. RE-START AGAIN; SAME SCENARIO 3 MORE TIMES; FINALLY GOT "HOME" (IT WAS MIDNIGHT SATURDAY NIGHT; USING SECONDARY ROADS ONLY!). "P2111" FAILURE CODE CONFIRMED SUNDAY @ "AUTO ZONE". *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STARTED HER VEHICLE AND THE "POWER STEERING ASSIST FAULT" WARNING ALERT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
CAR IS HAVING A HARD TIME CRANKING AND IDLING HIGH, POWER STEERING HARD TO MOVE BECAUSE OF A POWER STEERING ASSIST FAULT AND THE CAR IS HARD TO STEER IT HAS DONE IT 3 TIMES. ONCE WHILE DRIVING AND 2 OTHER TIMES WHILE PARKED BUT CAR WAS HARD TO CRANK. *TR
ORIGINAL INCIDENT OCCURRED IN JUNE 2011. VEHICLE LOST ALL ACCELERATION UNEXPECTEDLY AND WAS TOWED TO DEALERSHIP. VEHICLE WAS ONLY 6 MONTHS OLD AND THROTTLE BODY WAS REPLACED UNDER WARRANTY. HAS SUBSEQUENTLY HAPPENED TWO MORE TIMES. THE SECOND TIME THE DEALERSHIP SERVICE COULD NOT RECREATE THE PROBLEM. THE THIRD TIME WAS JULY 2013. AGAIN VEHICLE WAS TOWED TO DEALERSHIP. ADVISED THAT IT WAS AGAIN A FAILURE OF THE THROTTLE BOTTLE. PART ALONE WILL BE $400 TO REPLACE AND WILL NOT BE AVAILABLE FOR 10 DAYS TO 3 WEEKS. THIS WILL BE THE THIRD THROTTLE BOTTLE ON A CAR THAT IS LESS THAN 3 YEARS OLD. THE FAILURE POSES A SEVERE SAFETY RISK IF OCCURS ON HIGH SPEED HIGHWAY WHILE IN MIDDLE OR LEFT LANES. *TR
WHILE DRIVING MY 2011 FORD FUSION DOWN THE ROAD, IT UNEXPECTEDLY LOST POWER. THE ENGINE REMAINED ON (LIGHTS, RADIO, ETC.), BUT PUSHING ON THE ACCELERATOR DID NOT CAUSE IT TO ACCELERATE. THE CAR WAS TURNED OFF & A FEW MINUTES LATER, AN ATTEMPT TO RESTART THE CAR WAS MADE. THE STARTER TURNED OVER MULTIPLE TIMES & FINALLY STARTED. THIS OCCURRED THREE TIMES IN A FIVE-DAY PERIOD. IT WAS TAKEN TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE OCCURRENCE, THOUGH THEY SUSPECT THERE IS AN ISSUE WITH THE THROTTLE BODY. ONE HAS BEEN ORDERED FOR REPLACEMENT. I FEEL THIS IS A VERY UNSAFE SITUATION AS THE CAR UNEXPECTEDLY STOPPED ALL THREE TIMES -- HAD ANYONE BEEN DRIVING BEHIND ME (PARTICULARLY AT THE SPEEDS WE WERE TRAVELING), I FEEL THAT SERIOUS INJURY TO ME & MY PASSENGERS COULD HAVE OCCURRED. *TR
WHILE DRIVING OUT OF A PARKING LOT AND TURNING ONTO A MAIN ROAD, THE POWER STEERING BECAME EXTREMELY HEAVY AND DIFFICULT. I HEARD BEEPING INSIDE THE CAR AND THE MESSAGE- POWER STEERING ASSIST FAILURE LIGHT CAME ON. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND BACK ON AGAIN AND THE STEERING RETURNED TO NORMAL. THIS WAS SCARY AS IT HAPPENED WITH OUT WARNING SO I IMMEDIATELY CALLED THE CLOSEST FORD DEALER AFTERWARDS (MONDAY) AND EXPLAINED WHAT HAD JUST HAPPENED AND THAT I WAS WORRIED IT WOULD REOCCUR AND IS DANGEROUS BUT THEY COULDN'T TAKE IT UNTIL FRIDAY. ALSO, CONCERNED ABOUT READING VERY SIMILAR COMPLAINTS WITH NO RECALL FROM FORD TO LOOK INTO AND FIX BEFORE THIS MALFUNCTION CAUSES A DANGEROUS ACCIDENT. LUCKILY, I HAD JUST MADE A TURN AT THE TIME AND WASN'T MOVING FAST AT ALL BUT OTHERS HAVE WRITTEN THAT IT HAPPENS AT HIGHER SPEEDS AS WELL. *TR
EXPERIENCED A SUDDEN LOSS OF POWER WHILE TRAVELING AT HIGHWAY SPEED (55 MPH). WAS ABLE TO PULL OVER TO SHOULDER, AND SHIFTED TRANSMISSION TO PARK. STEPPED ON GAS PEDAL, BUT NO RESPONSE BY CAR. TURNED CAR OFF, WAITED 10-15 SECONDS, AND THEN RE-STARTED CAR, WITH THE RE-START TAKING 3 TO 5 SECONDS LONGER THAN NORMAL ON ENGINE TURN OVER. DROVE HOME WITHOUT FURTHER INCIDENT. HAPPENED AGAIN THE NEXT DAY, AND TOOK THE CAR INTO DEALER. REPLACED EVAPORATIVE PURGE VALVE, ($342 CHARGE, CAR IS ONLY 2 YEARS OLD, BUT OUT OF WARRANTY ON MILEAGE) ON 6/14/2013. ON 7/7/2013 AND AGAIN ON 7/8, CAR AGAIN EXPERIENCED THE SAME SUDDEN LOSS OF POWER. DROVE CAR TO DEALER AND THEY DIAGNOSED THE PROBLEM AS ELECTRONIC THROTTLE BODY ($318 REPAIR). *TR
I HAVE A 2011 FORD FUSION 3.0 L V6. I WAS DRIVING DOWN THE HIGHWAY WITH MY 4 YR OLD, WHEN THE ENGINE LOST ALL ACCELERATION POWER AND AN ORANGE WRENCH LIGHT ILLUMINATED MY DASHBOARD. I WAS IN THE FAST LANE AND HAD TO CROSS 3 LANES OF TRAFFIC IN A DISABLED CAR TO GET TO THE SHOULDER! I WOULD HIT THE GAS PEDAL WITH NO RESPONSE AND IT WAS NOT SHIFTING RIGHT AT ALL. I CUT THE IGNITION AND LET IT SIT FOR A COUPLE MIN WHILE I LOOKED THROUGH THE MANUAL TO SEE WHAT THE WRENCH LIGHT WAS ALL ABOUT. WHEN I TURNED IT BACK ON THE LIGHT WAS STILL THERE AND AGAIN , NOT SHIFTING RIGHT. I LET IT SIT FOR ANOTHER 10 MIN AND STARTED IT AGAIN. THE WRENCH LIGHT WAS GONE SO I DROVE HOME. TOOK IT TO THE DEALERSHIP AND THEY SAID SOMETHING ABOUT A SENSOR AND THE COMPUTER NEEDED REPLACEMENT.IT WAS UNDER WARRANTY SO I DIDN'T REALLY PAY TOO MUCH ATTENTION , BUT WHEN I WENT ONLINE TO SEE IF IT'S HAPPENED TO OTHERS..I WAS UNPLEASANTLY SURPRISED TO SEE THAT THERE ARE HUNDREDS OF OTHER COMPLAINTS ON THE SAME EXACT ISSUE! AS ANOTHER COMMENTER RECOMMENDED, I CALLED THE FORD CONSUMER'S HOTLINE AT 800-392-3673 TO SEE IF THERE'S ANYTHING BEING DONE. THE REP TOLD ME THERE'S NO RECALLS AND ALL SHE CAN DO IS DOCUMENT IT AND TO CALL HER BACK IF I NEED ANYTHING ELSE...REALLY? A CAR WITH NO POWER ON THE HIGHWAY IS OBVIOUSLY A SAFETY CONCERN AND WITH THIS MANY COMPLAINTS I'M REALLY SURPRISED FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HASN'T RECALLED THIS FAULTY PART.DOES SOMEONE NEED TO GET HURT OR WORSE
I TURNED ON MY CAR. THE POWERING STEERING ASSIST FAULT LIGHT CAME ON AND IT WAS HARD TO TURN. I TURNED MY CAR OFF AND ON AGAIN. THE LIGHT WAS STILL THERE. *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AND THE VEHICLE ENTERED SAFE MODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
WHILE ACCELERATING ON THE HIGHWAY AT APPROXIMATE. 65 MPH ON 27JUN13, AT 1745, THE 2011 FORD FUSION SEL LOST ALL ACCELERATION. WE PULLED OVER TO THE RIGHT HAND SHOULDER, PUT THE VEHICLE IN PARK, AND TURNED IT OFF. WE WAITED A MOMENT, RESTARTED THEN ENGINE, AND PROCEEDED TO MERGE WITH TRAFFIC. LESS THAN TWO MILES LATER, THE SAME THING HAPPENED. WE PULLED OVER AGAIN, TURNED OFF ENGINE AND WAITED A MOMENT. WE RESTARTED IT AND DROVE IT HOME. FRIDAY 5 JUL13 THE CAR WENT TO KOLWASKI FORD IN AVON LAKE OH. THE REPROGRAMMED THE PCM FOR THE ROUGH SHIFT OF THE TRANSMISSION. WE PICKED UP THE CAR, AND LESS THAN 4 MILES FROM THE DEALS HIP WE HAD THE REPAIRS DONE, WE EXPERIENCED THE SAME ISSUE OF LOST ACCELERATION. WE CALLED THE DEALERSHIP'S SERVICE DEPARTMENT, AND ADVISED THE SAME ENGINE FAILURE OCCURRED. WHILE DRIVING BACK TO THE DEALERSHIPS, THE ENGINE ONCE AGAIN LOST POWER AT AN INTERSECTION. THE CAR IS CURRENTLY AT THE SERVICE CENTER OF KOLWASKI FORD IN AVON LAKE OH. *TR
I WAS DRIVING MY 2011 FORD FUSION S WITH A V4 ENGINE ON 07/03/2013 AT APPROXIMATELY 19:15 IN THE EVENING. I WAS TRAVELING ON A SLIGHT INCLINE ON A TWO-LANE ROAD AT A SPEED OF APPROXIMATELY 50 M.P.H. WHEN ALL OF THE SUDDEN THE CAR STALLED AND WOULD NOT LONGER ACCELERATE. I PULLED OFF THE ROAD AND THE CAR BEGAN TO SHAKE AND THE TRANSMISSION SLIPPED WHILE SHIFTING DOWN. I TURNED OFF THE CAR AND THEN TURNED IT ON AGAIN. I DROVE TO MY DESTINATION 2 HOURS AWAY WITHOUT FURTHER INCIDENT. I DROVE THE CAR A SECOND TIME AND THE INCIDENT DID NOT RECUR. THE THIRD TIME I DROVE THE CAR AFTER THE FIRST INCIDENT, THE PROBLEM OCCURRED AGAIN, WHICH WAS ON 07/05/2013 AT APPROXIMATELY 17:00. IT OCCURRED IN THE MIDDLE OF AN INTERSTATE AND I HAD TO PULL TO THE SIDE OF THE ROAD BY CUTTING ACROSS TRAFFIC WITHOUT THE ABILITY TO ACCELERATE!!! I TOOK THE CAR TO A FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE CONTROL. I HAD TO PAY FOR THE REPAIR OUT OF POCKET BECAUSE THE WARRANTY EXPIRED AT 36,000 MILES (MY CAR HAS 38000 MILES). THIS IS A SERIOUS PUBLIC SAFETY CONCERN. I HAVE READ THAT 2010 FORD FUSIONS ALSO HAVE A HISTORY OF THE SAME PROBLEM AT ABOUT 2-3 YEARS AFTER PURCHASE. I AM GRATEFUL TO HAVE AVOIDED A CRASH, BUT ONE COULD EASILY FIND THEMSELVES IN A SITUATION WHERE THEY CANNOT ACCELERATE BECAUSE OF THIS PROBLEM AND END UP SERIOUSLY INJURED OR DEAD BECAUSE OF A CRASH THAT IT COULD CAUSE. THE CAR SUDDENLY STOPS ACCELERATING AND THIS HAPPENS APPARENTLY AT RANDOM, USUALLY WITHIN 10-1
THE POWER STEERING WENT OF WHILE I WAS DRIVING AT APPROXIMATELY 45MPH. THE INDICATOR SHOWED CHECK POWER TRAC POWER STEERING. TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY PUT IT ON A COMPUTER TO SEE WHAT WAS WRONG. THE COMPUTER SHOWED THE POWER GEAR NEEDS TO BE REPLACED AT $1600. BUT THE SERVICE TECH SAID THAT MAY NOT BE ALL THAT'S WRONG, BUT FIRST NEED TO REPLACE THE POWER GEAR. THIS SHOULD BE COVERED IN THE WARRANTY AND THIS SHOULD BE A RECALL DUE TO HAVING OCCURRED NUMEROUS TIMES BEFORE. NEITHER OF WHICH IS OCCURRING. THIS COULD BE VERY DANGEROUS AND CAUSE SERIOUS INJURY IF THE CAR, FOR INCIDENCE, IS IN THE PASSING LANE. AFTER THE CAR LOST ITS POWER STEERING, I WAS ABLE TO STOP AND RESTART, WHICH CORRECTED THE STEERING. *TR
THE VEHICLE STARTED TO LOSE POWER WHILE I WAS DRIVING 45MPH ON A MAJOR ROADWAY. I HIT THE ACCELERATOR TO TRY AND MAKE IT GO, BUT THE CAR CONTINUED TO STALL. LUCKILY I WAS ABLE TO AVOID GETTING HIT HEAD ON OR REAR ENDED. I LET THE CAR SIT FOR AND HOUR BEFORE I STARTED IT. I MADE IT ABOUT 5 MILES BEFORE IT LOST ALL POWER AND STALLED AGAIN. I WAS ALMOST REAR ENDED AGAIN. THE ONLY WAY FORD WILL FIX IT IS IF IT REGISTERS A FAULT CODE WHICH IT IS NOT DOING. IT JUST LOSES THE ABILITY TO ACCELERATE AND STALLS WITHIN A MINUTE OR LESS. THEY TOLD ME I JUST HAVE TO DRIVE IT. IT IS NOT SAFE TO DRIVE UNTIL THEY FIX THE PROBLEM. *TR
MY POWER STEERING HAS GONE OUT ON 3 SEPARATE OCCASIONS NOW. THE FIRST INCIDENT WAS JUNE 26. I HAD PARKED THE CAR (PULLED OVER BECAUSE OF A BAD RAIN STORM). WHEN I RESTARTED THE CAR AND STARTED TO PULL OUT OF THE PARKING PLACE, THE POWER STEERING ASSIST DEFAULT LIGHT CAME ON AND IT BECAME EXTREMELY DIFFICULT TO STEER THE CAR. I PULLED OVER AGAIN, TURNED OFF THE ENGINE FOR SEVERAL MINUTES AND WHEN I RESTARTED IT, THE DEFAULT LIGHT WAS OFF AND IT WAS FINE. THE SECOND INCIDENT OCCURRED ON JUNE 28. AGAIN, IT HAPPENED WHEN I STARTED THE CAR. I WAS PARALLEL PARKED AND WHEN I STARTED THE CAR, THE POWER STEERING ASSIST DEFAULT LIGHT CAME ON AND THE STEERING WAS AGAIN VERY DIFFICULT TO MANEUVER. I TURNED THE ENGINE OFF FOR SEVERAL MINUTES, RESTARTED AND IT WAS FINE. THE THIRD INCIDENT OCCURRED TODAY, 7/4/2013, AND THIS TIME IT HAPPENED WHILE I WAS DRIVING. I WAS DRIVING APPROXIMATELY 45 MPH WHEN THE POWER STEERING ASSIST DEFAULT LIGHT CAME ON AGAIN. I WAS ABLE TO PULL OFF OF THE HIGHWAY SAFELY. I TURNED THE CAR OFF FOR SEVERAL MINUTES AND ONCE AGAIN, IT WAS FINE. HOWEVER, TO JUST SUDDENLY LOSE THE CAPABILITY TO STEER IS QUITE TERRIFYING AND EXTREMELY DANGEROUS, ESPECIALLY ON A HIGHWAY. SINCE THIS HAS HAPPENED, I HAVE DONE SOME RESEARCH ONLINE AND THIS POWER STEERING ASSIST DEFAULT SEEMS TO BE QUITE A COMMON PROBLEM WITH FORD FUSION OWNERS- ESPECIALLY 2010-2012 MODELS. FORD NEEDS TO ADDRESS THIS ISSUE BEFORE THERE IS A REALLY SERIOUS ACCIDENT. I'VE ONLY MADE A FEW PAYMENTS ON MY CAR AND
THE CAR SUDDENLY DEVELOPED SOME SLOP OR PLAY IN THE STEERING OF THE CAR WITH A CLUNKING NOISE UPON STEERING. A GARAGE CHECKED IT OUT AND DETERMINED THAT THE "RACK AND PINION" ASSEMBLY HOUSING, WHICH IS MADE A ALUMINUM, HAD A VERTICAL CRACK IN THE MIDDLE OF IT. THIS IS VERY DANGEROUS SITUATION THAT COULD CAUSE STEERING FAILURE RESULTING IN A TOTAL LOSS OF VEHICLE CONTROL. CAR IS DRIVABLE AT THIS POINT. *TR
MY WIFE WAS DRIVING VEHICLE AT ABOUT 65 MPH IN MORNING RUSH HOUR TRAFFIC. WHILE TRAVELING YELLOW WRENCH LIGHT CAME ON AND VEHICLE SLOWED DOWN WHILE TRAVELING IN THE FAR LEFT LANE (FAST LANE). HAD TO SAFELY GET THE CAR TO SIDE OF THE ROAD AS IT COASTED WHILE TRAFFIC STILL MAINTAINED THEIR NORMAL SPEED. AFTER REMOVING KEY AND LETTING VEHICLE SIT FOR A COUPLE MINUTES, PUT KEY BACK IN IGNITION AND STARTED THE VEHICLE BACK UP. PROCEEDED WITH NO ISSUES. CALLED DEALERSHIP AND MADE AN APPOINTMENT FOR 7/1/2013. WAS TOLD THAT THERE WERE NO CODES AND COULD NOT GET VEHICLE TO PERFORM OUR STATED ISSUE. WAS TOLD IT MAY BE THE THROTTLE BODY AND THAT THEY WOULD ORDER ONE (WE ARE LOOKING AT THE MINIMUM A TWO WEEK WAIT). AND THAT THEY WOULD NOT GUARANTEE THAT THIS WOULD FIX THE PROBLEM BECAUSE THERE WERE NO CODES FOR THEM TO GO OFF OF. IT SHOULD BE NOTED THAT OUR EXTENDED SERVICE CONTRACT DOES NOT COVER THIS AND THAT WE WOULD BE LOOKING AT AROUND A $400.00 REPAIR. IF WE WOULD OF HAD PREFERRED SERVICE PLAN THAT IT WOULD OF BEEN COVERED (IMAGINE THAT!). SO TODAY MY WIFE CALLS ME AGAIN TO TELL ME SHE IS ON THE SIDE OF THE HIGHWAY BECAUSE THE ISSUE HAPPENED AGAIN! AND ON TOP OF THIS ISSUE SHE NOW HAD A FLAT TIRE PROBABLY DUE TO HAVING TO COAST THE VEHICLE TO THE SIDE OF THE HIGHWAY. WE MET UP AND CHANGED VEHICLES. I PROCEEDED TO DRIVE THE VEHICLE BACK TO WORK, BUT NEVER MADE IT DUE TO THE VEHICLE NOT WANTING TO OPERATE AND YELLOW WRENCH COMING ON ALONG WITH CHECK ENGINE LIGHT. HAD VEHICLE TOWED BA
I WAS DRIVING MY CAR AT 60 MPH AND IT LOST ALL POWER. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, KILL THE CAR, AND WHEN I RESTARTED IT; IT SEEMED TO BE RUNNING FINE. THIS SAME INCIDENT OCCURRED TODAY, 7/3/2013 WHILE I WAS DRIVING APPROXIMATELY 35 MPH. THIS TIME THE CAR DID APPEAR TO BE RUNNING ROUGH AND ONCE AGAIN HAD NO POWER. IT DID NOT START AS EASILY, IT SEEMED TO RUN ROUGH WHEN IT FIRST STARTED AND THEN IT RAN FINE. THIS IS A HUGE SAFETY HAZARD! THIS COULD OCCUR AT ANY TIME IN ANY KIND OF TRAFFIC. *TR
IT WAS RAINING HEAVILY AND MY SON AND I WERE ENTERING A HIGHWAY VIA A RAMP AND THE VEHICLE LOST ALL ACCELERATION AND THROTTLE RESPONSE. I MOVED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WAS IDLING BUT HAD NOT THROTTLE RESPONSE. STUCK IN THE RAIN ALONG THE SIDE OF ROAD. CALLED FOR A TOW TRUCK TO HAVE THE CAR TOWED TO FORD. DIAGNOSED AS BAD THROTTLE BODY. PART BACK ORDERED FOR DAYS. SEEMS TO BE A COMMON PROBLEM. *TR
I WAS DRIVING ON HOLMES GAP RD A 1/4 OF A MILE FROM MY HOUSE ON SATURDAY MORNING AROUND 930 AM AT THE SPEED OF 20 MPH WHEN THE SERVICE LIGHT CAME ON AND THE CAR STARTED VIBRATION AND LOSING POWER I TURNED THE CAR OFF AND TURNED IT ON AGAIN AND IT DROVE FOR A BIT AND DID IT AGAIN DID THAT ON MORE TIME AND IT DROVE TO OUR DRIVE WAY WHEN IT DID IT AGAIN. SO WE MANAGE TO PARK IT. *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,250 AND THE CURRENT MILEAGE WAS 60,344. *TR
6 TIMES IN THE PAST 9 DAYS, THE FORD FUSION HAS BEEN DRIVING AT VARIOUS SPEEDS (25 MPH TO 65 MPH) AND SUDDENLY A "WRENCH" WARNING LIGHT HAS ILLUMINATED ON THE DASH, AND SIMULTANEOUSLY THE CAR SEEMS TO LOSE ALL POWER TO THE WHEELS. DEPRESSING THE PEDAL DOESN'T RESULT IN ANY ACCELERATION OR TO MAINTAIN SPEED, BUT THE RPM'S DON'T INCREASE EITHER. THIS IS VERY UNSAFE. IN ONE OF THE INCIDENTS THE CAR WAS IN THE LEFT HAND LANE OF A MAJOR HIGHWAY, TRAVELING AT 65 MPH, AND HAD TO BE GUIDED OVER ONTO THE LEFT MEDIAN AS IT DECELERATED WITH TRAFFIC PILING UP BEHIND. THE CAR CAN ALWAYS BE TURNED OFF, THEN RE-STARTED, PUT BACK IN DRIVE, AND THEN FUNCTIONS NORMALLY. THIS SEEMS TO BE THE SAME THROTTLE BODY ISSUE THAT IS WIDELY REPORTED ON FORD FUSION FORUM WEBSITES. THE CAR WAS BOUGHT USED, BUT HAS BEEN DRIVEN FOR ALMOST 1 YEAR AND 9,000 MILES AND THIS ISSUE HAD NEVER APPEARED BEFORE 9 DAYS AGO. *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 67,000.
I WAS DRIVING DOWN THE ROAD AND THE CAR JUST LOST POWER. I WOULD STEP ON THE GAS AND IT WOULD JUST BARELY MOVE. I HAD TO COAST TO A SIDE ROAD. I TURNED IT OFF AND THEN STARTED IT BACK UP. IT WENT A COUPLE OF BLOCKS AND DID THE SAME THING. THEN TRIED IT AGAIN AND IT WOULD NOT STAY RUNNING. THE CHECK ENGINE LIGHT CAME ON. *TR
ON JUNE 23, 2013, I WAS AT A STOP LIGHT AND IN THE PROCESS OF TURNING RIGHT WHEN I ACCELERATED MY CAR SUDDENLY LOST POWER AND WOULDN'T GO ANY FASTER THAN 2 MPH AND A WRENCH LIGHT CAME ON IN THE DASH. I PULLED INTO A DRIVEWAY THAT WAS CLOSE BUT I WAS ON A BUSY STREET. I DIDN'T WANT TO TURN THE CAR OFF BEING AFRAID THAT IT WOULD NOT START BACK UP SO I BACKED OUT AND ATTEMPTED TO DRIVE HOME BECAUSE I WAS VERY CLOSE TO MY HOME. I BACKED OUT AND WAS ABLE TO DRIVE THE CAR HOME GOING THIS SAME SPEED...AT TIMES THE CAR WOULD ACT LIKE IT WANTED TO ACCELERATE BUT NEVER DID. WHEN I MADE IT HOME I TURNED THE CAR OFF AND OUT OF CURIOSITY TURNED IT BACK ON TO SEE IF IT WOULD START AND IT STARTED RIGHT UP AND THE WRENCH WAS GONE. I THEN DROVE IT AROUND MY NEIGHBORHOOD TO SEE IF IT WOULD DUPLICATE THE PROBLEM BUT IT DIDN'T. ON THE NEXT DAY, I ASKED SOMEONE TO FOLLOW ME AS I DROVE THE CAR DOWN A BUSY HIGHWAY, STILL TRYING TO SEE IF THE PROBLEM WOULD DUPLICATE AND IT WOULD NOT. ON YESTERDAY, JUNE 29, 2013, I WAS OUT DRIVING GOING ABOUT 35 MPH AND THE SAME ISSUE DESCRIBED ABOVE HAPPENED (2 MORE TIMES) AND EACH TIME I TURNED THE CAR OFF AND STARTED IT BACK UP AND IT WAS FINE. I JUST PURCHASED MY CAR USED FROM A REPUTABLE DEALERSHIP ON FEB 25, 2013 AND IT HAD 59,000 MILES ON IT WHEN I PURCHASED IT SO IT'S NO LONGER UNDER FACTORY WARRANTY AND I DIDN'T PURCHASE AND EXTENDED WARRANTY. TODAY I JUST HAPPENED TO SEARCH TO SEE IF OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR FORD AND SAW A # OF THE SAME
MY CAR KEEPS STALLING , AFTER TAKING TO MECHANIC IT WAS DIAGNOSTIC TESTED WITH THROTTLE ACENTURE CONTROL SYSTEM THAT WAS DEFECTIVE UNABLE TO GET PART FROM FORD CORP. WAS TOLD THEY ARE ON BACK ORDER HAVE TO WAIT SEVERAL WEEKS MORE. TO MANY FORD FUSION NEED PART THERE SHOULD BE AN INVESTIGATION THAT LEADS INTO RECALL ITS NOT FAIR TO US BUYERS I HAVE PERSONALLY CALLED FORD DEALERS IN 5 SURROUNDING STATES FOR 4 DAYS NO ONE HAS THE PART NOR FOR CANADA OR FORD MEXICO SOMETHING WRONG HERE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →