Page 48 of 56 · complaints 2,351–2,400 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Sep 12, 201334,194 milesAR

I HAVE BEEN SENSING A SURGE IN ENGINE POWER FOR SEVERAL MONTHS IN MY 2011 FUSION. I SUSPECTED A THROTTLE BODY PROBLEM AND GOOGLED FOR INFORMATION. I FOUND ALL OF THE INFORMATION ON THE NHTSA WEBSITE ABOUT THROTTLE BODY PROBLEMS FOR THIS CAR AS WELL AS INFORMATION IN OTHER FORUMS. IT WAS A GOOD THING AS I WAS PREPARED FOR WHAT HAPPENED TODAY. I HAD JUST LEFT MY HOUSE WHEN THE DREADED (AND EXPECTED) LOSS OF ENGINE POWER WITH THE WRENCH LIGHT BEING ILLUMINATED. I EXPERIENCED THE SAME SYMPTOMS REPORTED BY SO MANY COMPLAINTS LOGGED FOR THIS ISSUE: LOSS OF POWER, ROUGH IDLE, JUST ENOUGH POWER TO BARELY MOVE THE CAR, CERTAINLY NOT ENOUGH TO LIMP ANYWHERE, MUCH LESS HOME, EVEN THOUGH THE ENGINE WAS IN "LIMP HOME" MODE. I HAD MY CODE SCANNER WITH ME AND WAS ABLE TO RETRIEVE THE P2111 (THROTTLE STUCK OPEN) CODE BEFORE I RESTARTED THE CAR TO RESTORE FULL POWER. THIS ONLY WORKED ENOUGH TO GET THE CAR TURNED AROUND WHEN LIMP HOME WAS TRIGGERED AGAIN. I RESTARTED AGAIN AND WAS ABLE TO GET WITHIN A BLOCK OF MY HOUSE WHEN LIMP HOME TRIGGERED ONCE MORE. THE THIRD TIME I WAS ABLE TO GET TO MY HOUSE. I CALLED THE DEALER AND THEN ROADSIDE ASSISTANCE TO GET MY CAR TOWED TO THE LOCAL FORD DEALER AFTER VERIFYING THAT THEY HAD A THROTTLE BODY IN STOCK. THE CAR WAS TOWED THERE AND A DEFECTIVE THROTTLE BODY WAS DIAGNOSED AND REPLACED. THIS IS NOT A CASE OF IF THE FAILURE WILL HAPPEN, BUT RATHER WHEN. I WAS FULLY EXPECTING IT ANY DAY AND SURE ENOUGH, IT HAPPENED. I WAS EXTREMELY FORTUNATE AS I WAS LESS

Engine
Filed Sep 12, 201360,300 milesCT

I LEFT FROM MY HOME IN THE EARLY AFTERNOON. THE CAR HAD NOT BEEN USED SINCE THE PREVIOUS EVENING. ABOUT 2 MILES FROM MY HOUSE I GOT ONTO A STATE ROUTE AND STARTED TO GO UP A SLIGHT HILL. I HAD ACCELERATED UP TO APPROXIMATELY 45 MPH AND THE ENGINE STARTED RUNNING REALLY ROUGH, THEN STALLED. THE CHECK ENGINE LIGHT LIT UP. IT SEEMED TO GO DOWN TO IDLE WITH NO RESPONSE FROM ENGINE WHILE PUSHING THE PEDAL. I GLIDED TO THE SIDE OF THE ROAD AND CRESTED THE HILL, THEN LET THE ENGINE SPUTTER AT AROUND IDLE AS I WAS ABLE TO PUT IT IN NEUTRAL AND LET GRAVITY TAKE ME TO THE BOTTOM OF THE HILL WHERE I COULD GLIDE AROUND THE CORNER INTO A SAFE PARKING LOT. I SHUT THE CAR DOWN, WAITED A MINUTE AND IT STARTED BACK UP AS THOUGH NOTHING HAD HAPPENED. THE CHECK ENGINE LIGHT WAS CLEAR. I HAVE NOT TRIED TO CHECK TO SEE IF IT STORED ANY CODES YET. I HAD EXPERIENCED 2 PREVIOUS EVENTS IN THE PREVIOUS 2 WEEKS WITH THIS CAR. THE CAR HAS BEEN SERVICED REGULARLY. *TR

Engine
Filed Sep 12, 201360,100 milesCT

DROVE A MILE FROM OUR HOME TO PICK UP PIZZA. WENT INTO THE SHOP FOR ABOUT 5 MINUTES, CAME OUT AND STARTED THE CAR. BACKED OUT OF THE SPACE AND PULLED ACROSS A DIVIDED ROAD TO HEAD HOME AND THE CAR SPUTTERED AND LOST POWER SO THAT I HAD TO PULL OVER TO THE SIDE. THE CHECK ENGINE LIGHT WAS LIT. I SHUT DOWN THE CAR AND IT STARTED RIGHT UP AND THE CHECK ENGINE LIGHT WAS CLEAR. IT REPEATED THIS ISSUE AGAIN ABOUT 1 WEEK LATER ON THE HIGHWAY FOR MY WIFE THOUGH RECOVERED. THEN AGAIN FOR ME WHILE ACCELERATING UP A STATE ROUTE BUT DID NOT RECOVER. *TR

Engine
Filed Sep 12, 201360,250 milesCT

MY WIFE WAS DRIVING DOWN THE HIGHWAY AND THE ENGINE BUCKED AND SEEMED TO STALL, THEN RECOVERED. THE PREVIOUS WEEK IT HAD STALLED COMPLETELY. SHORTLY AFTER IT STALLED WHILE I WAS DRIVING IT AGAIN AND DID NOT RECOVER. *TR

Vehicle Speed Control
Filed Sep 11, 201344,600 milesTX

THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING SHOULDER, AND TURNED MY VEHICLE FULLY OFF AND BACK ON. THIS STOPPED MY CAR FROM STALLING AND SHAKING. BUT I AM STARTING TO FEEL VERY UNSAFE IN MY VEHICLE BECAUSE THERE IS NO WARNING WHEN MY CAR WILL STALL OUT AND I DO A LOT OF HIGHWAY TRAVELING. THIS WAS THE SECOND TIME IN A 2 WEEK PERIOD THAT THIS HAS HAPPENED. *TR

Steering
Filed Sep 11, 201373,800 milesVA

WHILE TRAVELING AT A SPEED OF APPROX 35 MPH, THE I RECEIVED A VEHICLE WARNING ON THE DASH OF "POWER STEERING ASSIST FAULT/SERVICE ADVANCE TRAC SYSTEM". THE VEHICLE BECAME HARD TO MANEUVER AND APPEARED TO REVERT BACK TO MANUAL STEERING. DROVE APPROXIMATELY ANOTHER 2.5 MILES AND TURNED CAR OFF. UPON RESTART STEERING RETURNED TO NORMAL. DROVE VEHICLE TO DEALERSHIP AND WAS TOLD POSSIBLE FAULTY ELECTRICAL STEERING SENSOR AND MAYNEED TOTAL STEERING SYSTEM REPLACED. WAITING FOR FINAL DIAGNOSES AT THIS TIME. *TR

Vehicle Speed Control
Filed Sep 10, 201353,000 milesKY

THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING SHOULDER, AND TURNED MY VEHICLE FULLY OFF AND BACK ON. THIS STOPPED MY CAR FROM STALLING AND SHAKING. BUT I AM STARTING TO FEEL VERY UNSAFE IN MY VEHICLE BECAUSE THERE IS NO WARNING WHEN MY CAR WILL STALL OUT AND I DO A LOT OF HIGHWAY TRAVELING. THIS WAS THE SECOND TIME IN A 2 WEEK PERIOD THAT THIS HAS HAPPENED. *TR

Vehicle Speed Control
Filed Sep 10, 201329,000 milesPA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000.

Vehicle Speed Control
Filed Sep 10, 201346,000 milesKY

TRAVELING ON THE HIGHWAY DOING 70MPH AND THE CAR STALLED. BROUGHT IT TO FORD AND THEY SAID THE THROTTLE BODY IS DEFECTIVE AND NEEDS TO BE REPLACED. CAR HAD STALLED SEVERAL TIMES 2 DAYS EARLIER WHILE AT A RED LIGHT, HAD TO HAVE ONE FOOT ON BRAKE AND ONE FOOT ON GAS TO KEEP IT FROM STALLING AGAIN. FORD DOES NOT COVER THIS DEFECT. *TR

Fuel/Propulsion System
Filed Sep 10, 201337,500 milesFL

VEHICLE STALLED OUT DURING HIGHWAY SPEEDS. TOOK CAR TO FORD AND THEY SAID IT WAS THE THROTTLE BODY AND IT WAS NOT COVERED UNDER WARRANTY. *TR

Fuel/Propulsion System
Filed Sep 9, 201328,000 milesFL

WHILE DRIVING AT LOW SPEED, THE VEHICLE SLOWED AND STOPPED, REQUIRING ME TO PULL OFF THE ROAD. THE ENGINE REMAINED RUNNING, BUT AT A VERY LOW RPM - APPLYING GAS DID NOTHING TO REV THE ENGINE. AFTER TURNING THE VEHICLE OFF, I WAS ABLE TO RESTART IT AND LIMP IT HOME. THE NEXT TIME I DROVE IT, APPROXIMATELY 3 DAYS LATER, IT ACTED SIMILARLY, THREATENING TO CUT OFF WHEN NOT APPLYING GAS. I TOOK IT TO THE FORD DEALER FOR DIAGNOSIS AND WAS IMMEDIATELY TOLD THIS WAS PROBABLY A "THROTTLE BODY" PROBLEM. THE DEALER CONFIRMED THIS THE NEXT DAY AND PLACED AN ORDER FOR THE PART. THE PART IS ON BACK ORDER, I SUPPOSE DUE TO THE DEMAND FOR CORRECTION ON THIS PART. I LEFT THE VEHICLE WITH THE DEALER FOR THE 5-7 BUSINESS DAYS NEEDED TO GET THE PART AS I WAS NOT COMFORTABLE DRIVING THE VEHICLE WITHOUT THE REPAIR. THANKFULLY IT IS STILL UNDER WARRANTY. I UNDERSTAND THIS IS A $500+ PART. *TR

Vehicle Speed Control
Filed Sep 9, 201366,000 milesMO

MY 11 FUSION DIED IN GEAR (LEMP MODE THEY CALL IT) IN THE MIDDLE OF AN INTERSECTION WHERE I WAS ALMOST HIT AND STOPPED TRAFFIC FOR A GOOD AMOUNT OF TIME DUE TO IT BEING IN GEAR AND UNABLE TO MOVE. AFTER BEING TOWED TO A DEALER AND BEING TOLD IT WAS MY BATTERY; I LEFT THE DEALER PAYING FOR THE TOW, DIAGNOSTIC AND A BATTERY. I WENT BACK A WEEK LATER FOR AN OIL CHANGE AND WAS TOLD MY CAR WAS IN GOOD RUNNING CONDITION. AROUND THE CORNER FROM THE DEALERSHIP IS THE ON RAMP TO GO HOME. AS I WAS ACCELERATING UP THE ON RAMP TO HIGHWAY SPEED IT WENT INTO LEMP MODE AGAIN LEAVING ME WITH NO POWER ENTERING ONTO THE HIGHWAY. THANK GOD THE SEMI AND OTHER VEHICLES BEHIND ME WERE PAYING ATTENTION AND AVOIDED REAR ENDING ME AT HIGH SPEED. I WAS AGAIN TOWED AROUND THE BLOCK FROM TO THE DEALER WHERE THEY HAVE INFORMED ME THAT IT IS MY THROTTLE BODY POSITION SENSOR AND IS NOT COVERED UNDER MY EXTENDED WARRANTY, OR THE FEDERAL EMISSIONS WARRANTY. $600.00 LATER; I AM TRADING THIS CAR IN BECAUSE IT IS NOT SAFE TO BE DRIVING WITH THIS POSSIBILITY OF LOSING ALL POWER AT A CRITICAL TIME. SOME ONE NEEDS TO HAVE THEM ACCOUNT FOR THIS ERROR AND GET THESE CARS OFF THE ROAD. I WAS CLOSE TO BEING KILLED BECAUSE OF THIS AND SOONER OR LATER THIS WILL CAUSE A DEATH. *TR

Fuel/Propulsion System
Filed Sep 8, 201334,000 milesGA

CAR BEGAN ON MULTIPLE OCCASIONS ACTING LIKE IT WAS EITHER NOT GETTING POWER OR FUEL. TAKEN TO A FORD DEALER IN 04/2103 AND THEY DISREGARDED THE SYMPTONS I WAS DESCRIBING AND SAID NOTHING WAS WRONG (STILL UNDER WARRANTY THEN). BY AUGUST 2013 IT WAS HAVING INCIDENTS OF SHUDDERING, LOSING POWER AND WOULD HAVE TO BE TURNED OFF. BY 09/03/2013, IT WAS UNDRIVEABLE. A COMPLAINT WAS FILED WITH FORD IN MID AUGUST. CAR WAS OUT OF WARRANTY AND QUOTED REPAIR WAS $871. FORD AGREED TO REPAIR AT 50% AND WORK WAS COMPLETED ON 09/06/2103.

Engine
Filed Sep 8, 201341,000 milesWI

I WAS DRIVING AT A SPEED OF APPROXIMATELY 60 MPH ON A WELL TRAVELED, BUSY CITY HIGHWAY AND MY CAR TRANSMISSION DIED. THROUGH CAREFUL MANEUVERING I WAS ABLE TO PULL MY CAR OFF THE ROAD AND ONTO THE SHOULDER WITHOUT INCIDENT. I WAS ABLE TO POWER MY CAR COMPLETELY DOWN, TURN THE KEY AND THE ENGINE IMMEDIATELY STARTED. I CAUTIOUSLY, OR SHOULD I SAY FEARFULLY, PROCEEDED UNTIL I WAS TO MY DESTINATION AND ANOTHER INCIDENT DID NOT OCCUR. I SPOKE TO A FORD CERTIFIED MECHANIC AT MY LOCAL DEALERSHIP AND HAD THEM TAKE A LOOK AT MY CAR. COME TO FIND OUT THE THROTTLE BOX WAS IN NEED OF BEING REPLACED. ALTHOUGH MY CAR HAD LOW MILES ON IT I DIDN'T THINK TOO MUCH OF IT BECAUSE MECHANICAL FAILURE DOES OCCUR, HOWEVER, I WAS TAKEN BACK BY THE FACT THAT THE PART WAS BACK ORDERED FOR THE NEXT 4 TO 6 WEEKS FROM MY LOCAL FORD DEALERSHIP. (I DID END UP PAYING EXTRA TO HAVE AN EMERGENCY RUSH PUT ON IT AS I RECENTLY HAVE BEEN DOING A LOT OF DRIVING FOR WORK AND HAVE A SMALL CHILD I NEED TO TRANSPORT AT TIMES) ONCE HOME I LOOKED INTO "FORD FUSION THROTTLE BOX" AND FOUND THAT MY EXPERIENCE WAS NOT UNLIKE MANY OTHERS. THE POTENTIAL DANGER THAT I, AND OTHERS, HAVE FACED BY DRIVING MAKES AND MODELS OF THE CARS WITH THESE THROTTLE BOXES IS SCARY. HAVING HAD AN EXPERIENCE LIKE I DID, I WAS LUCKY, IT IS ONLY A MATTER OF TIME BEFORE FORD'S LUCK RUNS OUT WITH THIS INFERIOR THROTTLE BOX EQUIPMENT.

Fuel/Propulsion System
Filed Sep 7, 201348,672 milesOH

DRIVING AT 35 MPH LOST ACCELERATION, ENGINE IDLES BUT WHEN GAS PEDDLE IS PUSHED TO THE FLOOR NO POWER. CALLED DEALERSHIP AND WITHOUT HESITATION I WAS TOLD IT WAS THE THROTTLE BODY AND THAT IT WAS A VERY COMMON PROBLEM. CANT BELIEVE THIS IS NOT A SAFETY RECALL. VERY DANGEROUS AND SCARY!!!! AND OF COURSE CAR IS NO LONGER UNDER WARRANTY. I TRULY HOPE THIS DOES NOT HAPPEN TO SOMEONE DRIVING DOWN A HIGHWAY IN HEAVY TRAFFIC. FORD REALLY, REALLY NEEDS TO CONSIDER A RECALL, PUT MONEY ON IT THERE WILL BE MULTIPLE INCIDENTS IN THE VERY NEAR FUTURE. I HAVE ALSO HEARD THAT FORD IS AWARE OF THE PROBLEM AND CHANGED THE PART NUMBER BUT ARE NOT RECALLING THE ORIGINAL PART.

Engine
Filed Sep 6, 201336,056 milesAZ

CAR LOSES POWER AND STARTS TO SHAKE AND STUTTER. WRENCH LIGHT COMES ON. TURNING OFF THE CAR, AND RESTARTING IT WILL PUT THINGS BACK TO NORMAL...UNTIL IT HAPPENS AGAIN. THIS HAS HAPPENED ON 5 SEPERATE OCCASIONS. THE LAST TWO EPISODES NEARLY CAUSED AN ACCIDENT. PULLING ONTO A MAJOR STREET FROM A SIDE STREET. FORTUNATLY, THE ON-COMING TRAFFIC WAS PAYING ATTENTION AND AVOIDED AN ACCIDENT. ALSO, WHILE MAKING A LEFT HAND TURN IN A BUSY INTERSECTION. SCARY SITUATION, BUT AGAIN AVOIDED A NEAR MISS. CAR WAS TAKEN TO DEALER ON 8/10/2013. DIAGNOSIS-THROTTLE BODY NEEDS TO BE REPLACED. HOWEVER, THEIR ARE NO PARTS AVAILABLE. INTERESTING...THEY MUST BE FAILING AT A VERY HIGH RATE. I WAS TOLD NOT TO EXPECT THE PART UNTIL OCTOBER 26TH. 3 MONTHS! SO THE CAR SITS PARKED, WAITING FOR A NEW THROTTLE BODY. IT IS MUCH TOO DANGEROUS TO DRIVE. 2011 FORD FUSION (STILL MAKING CAR PAYMENTS) WILL BE SITTING FOR 3 MONTHS WHY I TRY TO FIGURE OUT HOW TO GET TO WORK EVERYDAY. 56 MILES OVER THE WARRANTY SO THE REPAIR WILL COST $600. THANKS FORD. JUST HAPPY I DIDN'T CAUSE AN ACCIDENT OR GET ANYONE HURT. BUT ITS JUST A MATTER OF TIME...

Vehicle Speed Control
Filed Sep 5, 201376,500 milesIA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. *JB

Engine
Filed Sep 5, 201365,000 milesFL

I OWN A 2011 FORD FUSION. ON 8/16/2013, ON CITY STREETS, TRAVELING LESS THAN 20 MPH, THE CAR ENGINE CUT OFF, THE WRENCH LIGHT CAME ON. I WAS ABLE TO STEER, BUT ALL OF MY DASH INDICATOR LIGHTS WERE FUNCTIONING AS WELL AS A/C AND RADIO. HOWEVER, THERE WAS NO RESPONSE FROM THE ACCELERATOR. AT LESS THAN 5 MPH, SHE BEGAN TO SHUDDER/BALK LIKE I WAS JUST LEARNING TO DRIVE A STICK SHIFT. ON 9/2/2013, THE SAME THING HAPPENED AT TWO SEPARATE TIMES, EXCEPT DURING THE FIRST I WAS DRIVING ON A TOLL ROAD AT 55 MPH. THE SECOND INCIDENT I WAS AGAIN TRAVELING AT 55 MPH ON AN ACCESS RAMP THAT LEADS ONTO THE INTERSTATE. IN ALL 3 INCIDENTS, THE WRENCH LIGHT CAME ON AND I DID HAVE CONTROL OF THE STEERING WHEEL AND WAS ABLE TO SAFELY GET MY VEHICLE OUT OF THE MAIN THOROUGHFARE. I THEN SHUT OFF A/C, RADIO AND IGNITION; WAITED A SHORT TIME AND RESTARTED THE CAR. EACH TIME SHE HESITATED EVER SO SLIGHTLY BEFORE STARTING AND I WAS THEN ABLE TO DRIVE ON TO MY DESTINATION. *JB

Steering
Filed Sep 5, 2013TX

LEAVING WORK ON MY WAY HOME IT WAS FINE. I PROCEEDED TO GET ONTO THE EXPRESS WAY, AS I WENT TO CHANGE LANES THE STEERING GOT REALLY HARD TO TURN AFTER 10 MILES DOWN THE ROAD THE POWER STEERING ASSIST LIGHT CAME ON. I PULLED TO THE SIDE OF THE ROAD TO CHECK ANY FUSES BUT WERE ALL GOOD. I THEN TRIED TO FIGURE OUT HOW TO RESET IT. I TRIED A FEW BUT THE ONE THAT WORK FOR ME WAS TURNING THE CAR OFF THEN TURN THE KEY TO THE ON POSITION PUT IT IN NEUTRAL WHILE IN NEUTRAL TURN THE KEY TO THE OFF POSITION THEN PUT THE CAR IN PARK THEN START IT UP AND IT WORKED. THEN IT STARTED DOING IT AGAIN. I THINK THIS IS A VERY DANGEROUS COMPONENT TO PUT ON A CAR, BECAUSE IT GOES OUT WHILE DRIVING. *JB

Engine
Filed Sep 4, 201342,000 milesIL

CAR APPEARED TO HAVE LOST FUEL POWER WHILE DRIVING APPROX. 40 MILES PER HOUR. CAR JERKED AND SPEED REDUCED TO APPROX. 5 MILES AN HOUR. APPEARED TO NOT BE RECEIVING ANY FUEL EVEN WHEN THE PEDAL WAS BEING PUSHED. PULLED OVER, TURNED MOTOR OFF THEN RESTARTED. DROVE OKAY FOR ABOUT 5 MORE MINUTES THAN DID THE SAME THING AGAIN ONLY THIS TIME WHILE DRIVING ON A HIGHWAY THAT HAD THE SHOULDER OF THE ROAD BEING WORKED ON. THE TIME WAS 5 AM AND IT WAS EXTREMELY FOGGY. VISIBILITY WAS POOR AND THE SCENARIO COULD HAVE BEEN MUCH WORSE, ALL THINGS CONSIDERED. REPEATED THE PROCESS AGAIN OF TURNING THE MOTOR OFF AND BACK ON, MAKING IT TO MY PLACE OF WORK THIS TIME WITHIN 5 MINUTES. CHECK ENGINE LIGHT CAME ON AND REMAINED ON WHEN THE CAR WAS STARTED. TOOK CAR TO DEALERSHIP AFTER WORK (APPROX 8 MILES AWAY) WITHOUT INCIDENT ALTHOUGH THE CHECK ENGINE LIGHT WAS ON. TECHNICIAN CALLED NEXT DAY STATING THE THROTTLE BODY NEEDED REPLACED AND HAD SEEN THIS ON MULTIPLE OCCASIONS LATELY WITH FORD VEHICLES. ALTHOUGH I DID NOT HAVE AN ACCIDENT I CAN SEE WHERE THIS ISSUE HAS POTENTIAL TO BE HARMFUL TO THE DRIVER AND OTHERS. I HOPE SOMETHING IS DONE SOON BEFORE SOMETHING MORE SERIOUS DOES HAPPENS. *JB

Steering
Filed Sep 4, 201352,600 milesMO

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE VEHICLE BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 52,600.

Engine
Filed Sep 4, 201349,452 milesMD

I WAS NOT IN AN ACCIDENT. HOWEVER, MY CAR LOST POWER (ENGINE) WHILE TURNING ON A BUSY ROAD! I HAD TO TURN MY CAR OFF AND RESTART THE ENGINE SEVERAL TIMES JUST TO GET MY CHILDREN AND TO A SAFE LOCATION. I FINALLY PARKED THE CAR AND WE WALKED HOME. IT COULD HAVE BEEN WORSE AS WE WERE ALMOST HIT TURNING (WHEN IT FIRST WENT OUT). THE CAR WAS TOWED AND I AM BEING TOLD MY FORD THAT THE THROTTLE BODY NEEDS TO BE REPLACED AND MY PCM NEED TO BE REPROGRAMMED. THE ISSUE IS THE FACT THAT I HAVE BEEN COMPLAINING ABOUT THE CAR FEELING LIKE TRANSMISSION IS SLIPPING BUT WAS TOLD IT WAS ?NORMAL? FOR A FORD. NOW THAT IT IS OUT OF WARRANTY AND ALMOST COST MY CHILDREN AND I OUR LIVES?IT?S NOT COVERED. I HAVE ONLY HAD THIS CAR 2 YEARS AND CALL FORD COMPANY. WELL, WHILE SPEAKING TO THEM I DO SOME RESEARCH AND SEE THAT THIS IS AN ISSUE AND DECIDED TO SEND AN EMAIL. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. NOT TO MENTION COSTING US TO HAVE IT GET FIXED. FORD NOR MY DEALERSHIP DOES NOT HAVE ANY RECORDS OF MY COMPLAINTS. THE ONLY ONE THEY SEE IS FROM A MONTH AGO WHEN THE CAR FIRST STOPPED ON ME. I TRIED TO GET IT SEEN BUT NO DEALERSHIP HAD A TRANSMISSION CLERK THAT COULD SE MY CAR FOR A MONTH!!!! THEN WHEN I WENT TO TURN ON THE CAR TO CHECK THE MILES, THE ENGINE WAS OFF AND I WAS TOLD THE ERROR WOULD NOT READ. FORD IS NOT HELPFUL AND THIS ISSUE NEEDS TO BE RESOLVED. *JB

Engine
Filed Sep 4, 201327,750 milesCA

I WAS DRIVING ON I-5 ON MY WAY HOME FROM RUNNING ERRANDS WITH THE FAMILY. I WAS DRIVING BETWEEN 70-75 MPH , IN THE FAST LANE, WHEN THE CAR JERKED AND THE WRENCH LIGHT CAME ON. MY CAR LOST ACCELERATION. I WAS LOSING SPEED FAST. MY HUSBAND KEPT ME CALM AND HELPED ME GET THE CAR TO THE SIDE OF THE FREEWAY. WHEN WE WERE SAFELY ON THE SIDE OF THE FREEWAY THE ENGINE WAS STILL ON BUT RUNNING ROUGH. I TURNED THE CAR OFF. I CALLED FOR A TOW TRUCK. I HAD MY FATHER COME AND PICK MY SON AND I UP AND MY HUSBAND WAITED WITH THE CAR. WE HAD THE CAR TOWED TO HARROLD FORD. THE PART WAS ON BACK ORDER AND I WAS WITHOUT MY CAR FOR 10 DAYS. THANK GOODNESS MY CAR IS STILL UNDER WARRANTY AND A RENTAL CAR WAS INCLUDED. THIS IS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME IN MY 25 YEARS OF DRIVING. I AM SO THANKFUL THAT MY HUSBAND WAS WITH ME TO KEEP ME CALM AND HELP ME GET OUR FAMILY SAFELY OFF THE FREEWAY. I AM SO NERVOUS DRIVING MY CAR NOW, I JUST PRAY THAT NOTHING LIKE THIS HAPPENS AGAIN. *JB

Engine
Filed Sep 4, 201355,000 milesVA

CAR EXPERIENCED A SUDDEN LOSS OF POWER DURING ACCELERATION FROM A STOP SIGN. LOST 99% OF POWER AND MISSED HEAVILY. NEARLY REAR-ENDED. PULLED OVER, TURNED CAR OFF, WAITED A FEW MINUTES AND RESTARTED THE CAR. RAN FINE. DROVE APPROXIMATELY 15 MILES AND 25 MINUTES BEFORE PARKING THE CAR; PROBLEM DID NOT RECUR. DROVE APPROXIMATELY 20 MILES AND 30 MINUTES TO DEALERSHIP; PROBLEM DID NOT RECUR. DEALERSHIP DIAGNOSED THE PROBLEM THE SAME AS MANY OF THE COMPLAINTS ON THIS WEBSITE - THE THROTTLE BODY ACTUATOR IS STICKING. $400 REPAIR. INFORMATION ONLINE INDICATES THAT THIS IS A NEW THROTTLE DESIGN BY FORD, SO IN ESSENCE, FORD IS EXPERIMENTING ON MY DIME. NOT ACCEPTABLE. *JB

Steering
Filed Sep 3, 201390,500 milesWV

I WAS DRIVING ABOUT 40 MPH WHEN THE SERVICE ADVANCE TRAC ALARM CAME ON. IT SAID SERVICE POWER STEERING. WHEN I CAME TO A STOP AND TURNED OFF THE VEHICLE, MY FUSION HAD NO POWER STEERING WHATSOEVER AND I COULD NOT EVEN TURN THE WHEEL. SO I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. THEY FIRST REPLACED THE STEERING GEAR ASSEMBLY WHICH THREE DAYS LATER IT WENT OUT AGAIN! I TOOK IT BACK TO THE DEALER WHERE THEY SAID IT WAS A GLITCH IN THE SENSOR SO THEY MANUALLY RESET EVERYTHING. WELL THAT FIXED THE PROBLEM FOR MAYBE 2 DAYS, AND IT WENT OUT ON ME AGAIN. ALSO, THERE WAS A PIECE OF PLASTIC THAT THE DEALERSHIP FAILED TO PUT ON CORRECTLY, THUS RESULTING IN THE PIECE OF PLASTIC DRAGGING THE GROUND AND BROKE OFF WHILE I WAS DRIVING. NEARLY SCARED ME TO DEATH. THEY REPLACED THE ABS MODULE AND THAT ALSO DID NOT FIX THE PROBLEM. SO I AM NOW AT A STANDSTILL AND I REFUSE TO BE HUMILIATED WITH THIS SITUATION. FORD HAS TO FIX MY CAR OR GIVE ME A NEW ONE BECAUSE THIS IS COMPLETELY RIDICULOUS. IF THIS ISN'T A RECALL ON THIS MODEL THEN IT SHOULD BE BECAUSE THERE IS NO WAY THIS CAR SHOULD HAVE THIS PROBLEM IN THE THREE YEARS I HAVE HAD IT. I AM VERY FRUSTRATED WITH THIS DEALERSHIP AND ALSO WITH FORD. HELP! *JB

Engine
Filed Sep 3, 201349,900 milesME

I WAS DRIVING DOWN THE INTERSTATE ON MY WAY TO WORK AND ALL OF A SUDDEN MY CAR JUST SHUT RIGHT DOWN. I PULLED OVER AND TRIED TO START IT BACK UP IT DID START UP AFTER A FEW MINUTES. AND ON THE 31ST I SAT ALL DAY IN A PARKING SPOT AND I COULD NOT GET OUT OF THE PARKING AREA IT KEPT SPITTING AND SPUTTERING. THIS IS MAKING ME VERY CONCERNED THAT I COULD HAVE BEEN HURT I WANT THIS TO BE CHECKED AND COVERED UNDER THE WARRANTY PLEASE AND THANK YOU.*JB

Electronic Stability Control (esc)
Filed Sep 3, 2013IL

DRIVING APPROX 25 MPH AND POWER STEERING SHUT DOWN WITHOUT WARNING. I NARROWLY MISSED HITTING ANOTHER CAR. PULLED CAR OVER (WITH GREAT DIFFICULTY). AN ERROR MESSAGE APPEARED "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRAC." I TURNED CAR OFF FOR A MINUTE AND RESTARTED. MESSAGE WAS GONE AND CAR SEEMED TO DRIVE OK. I WAS ONE MINUTE AWAY FROM A MAJOR ARTERIAL STREET (50 MPH LIMIT) AND COULD HAVE BEEN KILLED IF THIS HAPPENED THERE!!*JB

Vehicle Speed Control
Filed Sep 3, 201334,874 milesID

I WAS DRIVING DOING 60-65 MPH IN A CONSTRUCTION ZONE AND ALL OF A SUDDEN I JUST LOST POWER. I PUSHED THE GAS PEDAL TO THE FLOOR AND THERE WAS NOTHING. THE ENGINE AND RADIO WERE STILL RUNNING AND THE LIGHT CAME ON THE DASH THAT LOOKED LIKE A WRENCH. I COASTED OFF THE ROAD AND STOPPED AND SHUT THE CAR OFF, WAITED A MINUTE OR SO AND RESTARTED THE CAR. I PROCEEDED DOWN THE FREEWAY AND WITHIN 10 MINUTES THE SAME THING HAPPENED AGAIN (STILL IN THE CONSTRUCTION ZONE), THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON AFTER I RESTARTED THE CAR. MY HUSBAND, SON AND I WERE ON OUR WAY TO UTAH FROM IDAHO. IT DIDN'T DO IT AGAIN FOR THE REMAINDER OF THE TRIP SO THE CHECK ENGINE LIGHT WENT OFF BECAUSE IT RESET ITSELF. MY CAR IS STILL UNDER FACTORY WARRANTY AND I NEED A RELIABLE CAR MAYBE THE FUSION ISN'T AS RELIABLE AS THEY CLAIM IT IS. *JB

Steering
Filed Sep 3, 201353,000 milesMD

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL FAILED AND TIGHTENED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Power Train
Filed Sep 3, 201357,000 milesNC

I WAS MERGING FROM ONE INTERSTATE TO ANOTHER AND HAD ACCELERATED TO 65 MPH. THE CAR AUTOMATICALLY STARTED DECELERATING AND SHAKING. THANK GOODNESS I WAS IN THE RIGHT LANE AND WAS ABLE TO PULL OFF. I TURNED IT OFF AND IT STARTED AGAIN. I WAS ABLE TO DRIVE IT A SHORT WAYS. IT DID IT 2 OTHER TIMES WHILE I ATTEMPTED TO DRIVE IT TO THE FORD DEALERSHIP AND WHEN IT DID IT THE 3RD TIME I PULLED OFF THE ROAD AND HAD TO GET TOWED. IT WAS EXTREMELY SCARY AND HAD I NOT BEEN IN THE RIGHT LANE TO PULL OVER AT EACH TIME IT HAPPENED, I DON'T KNOW WHAT WOULD'VE HAPPENED! *JB

Engine
Filed Sep 3, 201363,000 milesCA

DRIVING THE 2011 FORD FUSION ON THE OPEN ROAD, THE ENGINE SUDDENLY DIED. I HAD TO PULL OVER AND GET OUT OF TRAFFIC. TURNED THE ENGINE OFF, THEN RESTARTED. THE ENGINE STARTED AND I ENTERED THE ROAD AGAIN. ABOUT 3 MILES LATER THE ENGINE DIED AGAIN, SUDDENLY. I HAD TO PULL OVER INTO A PARTIAL MEDIAN, IT WAS VERY DANGEROUS. THE CHECK ENGINE LIGHT WAS ON AND THE LIGHT THAT LOOKS LIKE A WRENCH. I WAS ABLE TO GET THE VEHICLE TO MY MECHANIC, WHERE THE CHECK ENGINE CODE WAS P2111 - THROTTLE BODY FAILURE. I SEE FROM RESEARCH, THAT THIS IS A MASSIVE ISSUE WITH FORD FUSIONS, AND YET FORD HAS NOT RECALLED THE VEHICLES. THE SUDDEN LOSS OF ENGINE POWER IS VERY DANGEROUS AND PLACED ME AND MY PASSENGERS IN IMMEDIATE DANGER. THE COST TO REPAIR IS $500! FORD SHOULD BE REPLACING THESE FOR FREE JUST TO KNOW THEY ARE NOT GOING TO KILL A CUSTOMER WITH A DANGEROUSLY FAULTY PRODUCT. *JB

Engine
Filed Sep 3, 201355,000 milesTX

WHILE DRIVING THE CAR IT SLOW DOWN AND SHAKE. THE WRENCH LIGHT COME ON. GOING ON THE HIGHWAY AT 65 MPH, ENGINE JUST DIES ON ME, FORCING ME TO PULL OVER, IT LOOSES ALL POWER BUT IT GOES TO A VERY LOW RPM'S FOR A WHILE, ENGINE SHAKES AND AFTER A COUPLE OF MINUTES JUST TURN OFF, I TURN IT BACK ON AND IT RUNS LIKE NOTHING HAPPENED. *JB

Engine
Filed Sep 3, 201339,521 milesOH

I WAS DRIVING ON A MAJOR HIGHWAY (I-70) EAST FROM ST. LOUIS, MO, TO DAYTON, OH. CRUISE CONTROL WAS ON AT 65 MPH, MODERATE/HEAVY TRAFFIC. ALL OF A SUDDEN, THE CAR STARTED TO DECELERATE WITHOUT WARNING, A "WRENCH" LIGHT AND THE ENGINE LIGHT CAME ON, AND WHEN I PRESSED ON THE ACCELERATOR, NOTHING HAPPENED. I PULLED OVER ONTO THE SHOULDER, AND THE CAR WAS SHUDDERING. I TURNED IT OFF AND LET IT SIT FOR A MINUTE AND THEN TURNED IT BACK ON. IT SEEMED TO BE FINE, SO I GOT BACK ON THE HIGHWAY. THREE MILES LATER, IT HAPPENED AGAIN. I DID THE SAME THING, PULLED OVER/TURNED OFF CAR/RESTARTED, AND THE CAR WORKED OKAY ONCE I GOT BACK ON THE HIGHWAY. FOUR MILES LATER, IT HAPPENED AGAIN. THIS TIME, I WAS BETWEEN TWO SEMI TRUCKS, AND WAS ALMOST REAR-ENDED BY THE ONE BEHIND ME, WHICH WOULD HAVE RESULTED IN MY CAR BASICALLY BEING "CRUSHED" BETWEEN THE TWO TRACTOR TRAILERS. I WAS ABLE TO PULL OVER ONTO THE SHOULDER SAFELY TO CALL FOR ROADSIDE ASSISTANCE, AND AFTER HAVING TO TOW MY CAR TO THE NEAREST FORD DEALERSHIP, THEY ADVISED ME IT WAS CAUSED BY FAILED THROTTLE BODY (DIAGNOSTIC CODE P2111). THE SERVICE AGENT THERE TOLD ME THAT THIS WAS A KNOWN ISSUE BY FORD (HE TOLD ME HE HAS SEEN THE SAME PROBLEM ON CLOSE TO 100 OTHER CARS), BUT THE COMPANY HAS DONE NOTHING ABOUT IT. I CAME VERY CLOSE TO BEING EITHER SERIOUSLY INJURED, OR EVEN KILLED, BECAUSE OF THIS. I TRULY HOPE THAT SOMETHING CAN BE DONE ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE, KILLED (I KNOW THERE ARE REPORTS OF CRASHES A

Fuel/Propulsion System
Filed Sep 2, 201345,000 milesFL

I AM WRITING IN REGARDS TO AN ISSUE WITH MY 2011 FORD FUSION. ON AUGUST 21, 2013 I WAS DRIVING AT 70 MPH ON A BUSY HWY WHEN IT FELT AS IF MY CAR HAD COMPLETELY SHUT OFF. I HAD ABSOLUTELY NO ACCELERATOR. I FOUND MYSELF COASTING IN TRAFFIC. I MANAGED TO PUT ON THE HAZARDS AND MERGE TO THE SHOULDER WITHOUT BEING HIT, THANKFULLY. ONCE OVER I SHUT OFF THE CAR AND AFTER A MINUTE STARTED IT BACK UP AND IT WAS AS IF NOTHING HAD HAPPENED. THINKING THIS WAS SOME KIND OF FLUKE WE CONTINUED TO DRIVE THE CAR. IT HAPPENED AGAIN 3 DAYS LATER, AGAIN IN VERY HEAVY TRAFFIC ON A MAIN HIGHWAY AT 65 MPH. AGAIN WE WERE FORTUNATE ENOUGH TO BE ABLE TO PULL OFF WITHOUT BEING HIT. INTERNET RESEARCH SHOWED THAT THIS WAS A VERY COMMON PROBLEM WITH THIS CAR AND THE DEALER KNEW EXACTLY WHAT WAS WRONG WITH IT UPON HEARING OUR STORY. A DEFECTIVE THROTTLE BODY. HE SAID OURS WAS THE THIRD ONE BEING DROPPED OFF THAT SAME DAY FOR THE SAME PROBLEM. WE WERE VERY DISAPPOINTED TO HEAR THAT THERE IS NO RECALL ON THIS PART CONSIDERING HOW DANGEROUS THE SITUATION IS. THERE HAVE BEEN NUMEROUS ACCIDENTS DUE TO THIS DEFECTIVE PART, YET STILL NO RECALL. EVEN WORSE IS THAT FORD ISN'T EVEN COVERING THE COST OF REPLACING IT UNDER THE ENGINE WARRANTY, WE HAD TO PAY FOR IT. DOES SOMEONE ACTUALLY HAVE TO DIE IN ONE OF THESE ACCIDENTS BEFORE A RECALL IS DONE?? *JS

Power Train
Filed Sep 2, 201342,000 milesWV

I MADE A COMPLAINT ON 8/25/13 ABOUT THE THROTTLE BODY. I CALLED THE FORD DEALERSHIP TO HAVE IT CHECKED TO SEE WHAT WAS WRONG WITH IT. THEY CALLED BACK AND SAID IT WAS DEFINITELY THE THROTTLE BODY AND THAT THE PART WOULD NOT BE IN FOR 4-6 WEEKS BECAUSE THE PART WAS BACK ORDERED DUE TO HIGH DEMAND. THERE ARE SO MANY CARS THAT NEED TO HAVE THIS REPLACED. I COULDN'T BELIEVE IT. I AM NOW WITHOUT A CAR BECAUSE I AM AFRAID TO DRIVE IT FOR FEAR I WILL GET HIT. I AM STILL HAVING TO MAKE A PAYMENT AND NO CAR TO DRIVE. NO WARRANTY SO WHEN I DO GET IT FIXED I WILL HAVE TO PAY OUT OF MY POCKET. HOPEFULLY THEY DO THE RIGHT THING AND HAVE THE FUSIONS THAT ARE AFFECTED RECALLED. *JS

Wheels
Filed Sep 2, 201329,500 milesMD

NOTICED A LUG NUT WAS MISSING FROM MY RIGHT FRONT TIRE. ON CLOSER INSPECTION I SAW THAT THE WHEEL STUD WAS BROKEN OFF. I HAVE NEVER USED AIR TOOLS ON THE WHEEL AND THE LUGS HAVE ALWAYS BEEN TORQUED TO MANUFACTURER'S RECOMMENDED SPECIFICATION (100 FT LBS). THERE IS A SIMILAR RECALL #11V574000 (FORD RECALL #11S23) ACTIVE, BUT IT DOES NOT LIST THE MANUFACTURING DATE OF MY VEHICLE IN THIS RECALL. *JS

Wheels
Filed Sep 2, 201312,100 milesNY

I TURNED THE STEERING WHEEL TO MAKE A LEFT TURN INTO CROSS STREET THE STEERING DID NOT RESPOND EASILY. CHECKED THE FRONT LEFT TIRE. IT HAD A BUBBLE AND IT BURST, THE TIRE DEFLATED AND THE CAR WAS RESTING ON THE RIM. THE TIRE COULD NOT BE PATCHED. I HAD TO ORDER A NEW TIRE (GOODYEAR EAGLE) *JS

Fuel/Propulsion System
Filed Aug 30, 201353,000 milesOH

I WAS DRIVING ON MY WAY TO WORK, DRIVING ABOUT 55-60 MPH AND ALL OF A SUDDEN THE CAR JERKED AND THE THROTTLE WENT OFF AND THE WRENCH LIGHT CAME ON. EVERYTHING STILL WORKED IN THE CAR BUT WHEN I PRESSED ON THE GAS, NOTHING HAPPENED. LUCKILY I WAS NEAR A TURN OFF AND I WAS ABLE TO COAST ONTO THE ROAD AND PULL OFF. I TURNED MY CAR OFF AND BACK ON, AND WAS ABLE TO DRIVE TO A LOCAL DEALERSHIP. THEY KNEW IMMEDIATELY WHAT THE PROBLEM WAS AND SAID THEY COULD ORDER THE PART BUT IT WOULD BE FEW DAYS. IN THE MEAN TIME I AM JUST SUPPOSED TO PULL OVER AND TURN MY CAR OFF AND ON IF IT HAPPENS AGAIN. I HAVE AN HOUR COMMUTE TO WORK IN THE MORNING DRIVING IN SEVERAL LANE INTERSTATE TRAFFIC AND THIS COULD BE REALLY SCARY IF IT WERE TO HAPPEN THEN. ESPECIALLY WITH ALL OF THE SEMI TRUCKS THAT I AM TRAVELING WITH AT HIGH SPEEDS. IT IS ALSO OUR FAMILY CAR SO I AM SCARED TO DRIVE WITH MY FAMILY IN THE CAR.

Fuel/Propulsion System
Filed Aug 30, 201340,320 milesKS

I WAS SITTING AT A DRIVE UP WINDOW AND MY RPMS WENT WAY UP AND THE CAR DIED AND WHEN I'M DRIVING I HAVE A LOST OF POWER LIKE IT TRYED TO DIE THEN RECOVERED I,M BEING TOLD THIS IS THE (FUEL INJECTION THROTTLE BODIES) THIS IS BE COMING A BIG PROBLEM WHERE IT STARTING TO DIE MORE I DON'T WANT MY WIFE TO GET IN TO A WRECK AND GET HURT SO I'M GOING TO REPLACE THE THROTTLE BODIE BUT I THINK THIS SHOULD BE A RECALL ASAP, THIS IS A VERY HIGH PRICED PART I WOULD LIKE A REFUND

Unknown or Other
Filed Aug 30, 201340,981 milesMI

I WAS DRIVING AND NEEDED TO MAKE A RIGHT HAND TURN I PROCEEDED TO MAKE THE RIGHT TURN BUT AS SOON AS I DID MY CAR LOST POWER AND A CAR TURNING BEHIND ME ALMOST RAN INTO THE BACK OF ME. I PULLED OVER PUT MY FLASHERS ON AND TURNED THE CAR OFF, I LET THE CAR SIT FOR ABOUT 2 MINUTES BEFORE STARTING IT AGAIN. I GOT IT STARTED AND PUT IT IN DRIVE BUT AS SOON AS I STEPPED ON THE GAS PEDAL THE CAR FELT LIKE IT WAS GOING TO STALL SO I PUT IT BACK INTO PARK TURND THE CAR OFF AND TRIED AGAIN ONLY THIS TIME WHEN I STEPPED ON THE GAS PEDAL NOTHING HAPPENED. I EVENTUALLY GOT THE CAR BACK TO MY HOUSE. I WENT TO TRY DRIVING THE CAR TODAY (8/30/13) AND THE CAR DID THE EXACT SAME THING WHILE I WAS DRIVING, IT JUST LOST ALL POWER. I FEEL THAT THIS IS VERY DANGEROUS AND FROM WHAT I READ ONLINE THIS IS HAPPENING A LOT.

Engine
Filed Aug 29, 201339,000 milesOH

DRIVING UP A HILL WHEN MY ENGINE LOST ALL THRUST, THEN THE WRENCH AND BATTERY LIGHT TURNED ON. VEHICLE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION. I SHUT OFF THE CAR AND RESTARTED IT WITH THE SAME END RESULT. TOOK CAR TO A MECHANIC AND I NOW HAVE TO GET MY THROTTLE BODY REPLACED.

Vehicle Speed Control
Filed Aug 29, 201352,013 milesKY

MY CAR HAD JUST OVER 52000 MILES ON IT WHEN THIS INCIDENT OCCURRED. I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH WHEN MY CAR LOST THROTTLE CONTROL. IT FELT LIKE THE TRANSMISSION PULLED ITSELF OUT OF GEAR AND I WAS UNABLE ACCELERATE. I HAD VERY LITTLE CONTROL OVER MY CAR. WHEN THIS ISSUED OCCURRED THE "WRENCH" ICON ON THE DASHBOARD HAD TURNED ON. I WAS ABLE TO PULL OVER TO THE SHOULDER, AND WHEN I PUT THE CAR IN PARK THE CAR BEGAN TO MILDLY JERKING. FRANTIC, I TURNED OFF THE VEHICLE TO STOP THE JERKING. AFTER ABOUT 10 SECONDS, THE CAR WAS FINALLY CALM AND I ATTEMPT TO RESTART THE CAR. WHEN CAR WAS RESTARTED THERE WAS NO LONGER ANY JERKING COMING FROM THE VEHICLE, THE WRENCH ICON WAS GONE, AND I HAD CONTROL OF MY GAS PEDAL AGAIN.

Fuel/Propulsion System
Filed Aug 29, 201368,075 milesIL

WHILE DRIVING THE CAR SHUDDERED, LOST POWER, HAD NO GAS PEDDLE RESPONSE AND RAN VERY ROUGH. PUT CAR IN PARK AND SHUT OFF. TURNED IGNITION, CAR TURNED OVER FOR 10-15 SECONDS AS IF STARVING FOR FUEL. FINALLY CAUGHT AND RAN FOR ABOUT 2 MILES, THEN HAPPENED AGAIN. IN A SPAN OF 4 MILES IT DID THIS THREE TIMES. A FEW DAYS LATER IT DID THE SAME THING 3 TIMES IN A MATTER OF ABOUT 10 MILES. THAT TIME WAS ON THE HIGHWAY DOING 65 MPH.

Unknown or Other
Filed Aug 29, 201338,000 milesTX

THROTTLE BODY IS WORN OUT.

Engine
Filed Aug 29, 201327,000 milesAZ

MY THROTTLE BODY ON MY CAR WENT OUT THIS IS A 2011 FORD FUSION...WE NEED A RECALL MY WIFE IS A CANCER SURVIOR BREAST CANCER AND SHE HAS MISSED MANY APPTS DUE TO THE VEHICLE THE DEALERSHIP HAS CHECKED UNDER WARANTY AND SAID NO ISSUES BUT WHEN WARRANTY WAS UP AND THEY CHECKED IT AGAIN THEY SAID THEY FOUND THE ISSUES NOW I HAVE TO PAY 600 DOLLARS TO GET IT FIXED . CAR IS NOT RUNNING DUE TO THROTTLE BODY IT STALLED OUT ON THE FREEWAY SEVERAL TIMES ALMOST CAUSING AN ACCIDENT. I HAVE PAID SEVERAL HUNDRED DOLLARS TO FIX THE ISSUE BUT IT TURNED OUT TO BE THROTTLE BODY ....DEALERSHIP SAID IT WAS CANISTER PURGE VALVE AND CANISTER PURGE SELINOID...THEY WANT 600 TO FIX ISSUES I CANT AFFORD IT BUT MANY VEHICELS THE SAME MODEL HAVE ISSUES SIMULAR TO THIS I HAVE RECIEPTS AND EVERYTHING I BOUGHT DUE TO THROTTLE BODY..PEOPLE WILL DIE IF ISSUE IS NOT FIXED...WE NEED A RECALL.....PLEASE HELP I NEED HELP ASAP...*TT

Steering › Electric Power Assist System
Filed Aug 28, 201338,400 milesMI

VEHICLE WAS BEING DRIVEN TO PLACE OF WORK. AS THE VEHICLE WAS ATTEMPTED TO BE TURNED RIGHT INTO DRIVEWAY THE POWER STEERING COMPLETELY FAILED AND THE DRIVER NEARLY HIT ANOTHER VEHICLE WHICH WAS EXITING THE BUSINESS AND THE CURB. BRAKES WERE APPLIED SHARPLY AND EVERY BIT OF THE 120 LB FEMALE DRIVER'S STRENGTH WAS NEEDED TO MANUALLY STEER THE VEHICLE INTO THE PARKING LOT. THE CLUSTER DESPLAYED TWO ERROR MESSAGES; "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC." THIS WAS THE FOURTH OCCURENCE OF THIS TYPE WITH THIS VEHICLE. IN THE THREE PREVIOUS SITUATIONS WHEN THE KEY WAS CYCLED OFF AND BACK ON AFTER THE STEERING FAILED IT RETURNED TO OPERATION UPON RESTART. IN THIS OCCURENCE MULTIPLE KEY CYCLES WERE COMPLETED WITHOUT ANY CHANGE. DEALER CHARGE FOR REPAIR WAS OVER $1600. *TT

Engine
Filed Aug 28, 201345,000 milesTX

WHILE DRIVING THE ENGINE SHUTTERED, LOST POWER, AND AFTER A FEW SECONDS THE CAR TURNED OFF. THE VEHICLE WOULD NOT RESTART FOR THE NEXT SEVERAL MINUTES. I AM BEING TOLD BY FORD THAT IT IS AN ISSUE WITH THE THROTTLE BODY. *TT

Vehicle Speed Control › Accelerator Pedal
Filed Aug 28, 201369,000 milesGA

WAS DRIVING DOWN THE ROAD TODAY, AND UPON TAKING OFF AT A GREEN LIGHT, A WRENCH ICON CAME ON AND THE RPM STARTED FLUTTERING AND THE CAR WOULDN'T ACCELERATE. SO I PULLED OVER AND TURNED THE CAR OFF AND WAITED A MINUTE AND TURNED THE CAR AND IT DID FINE. ABOUT FIVE MINUTES LATER, I WAS ON THE ENTER RAMP TO THE INTERSTATE AND IT DID IT AGAIN. PULLED OVER IN THE SHOULDER AND TURNED IT OFF AND ON AGAIN AND IT RAN OKAY.. AS SOON AS I HIT THE GAS, IT DID IT AGAIN. SO I TURNED IT OFF AND ON AGAIN AND MADE IT TO AN AUTOZONE TO HAVE THE ENGINE LIGHT READ (WHICH CAME ON AFTER THE THIRD OCCURRENCE.) ENGINE LIGHT READ P2111 AND THAT THE THROTTLE BODY ACTUATOR WAS STUCK OPEN. CALLED MY DEALER AND THEY SAID THE WHOLE THROTTLE BODY WOULD HAVE TO BE REPLACED. THEN I CALLED MY WARRANTY, AND THEY SAID ITS NOT COVERED. I'M EXTREMELY IRRITATED AT THIS SITUATION.. AND ONCE I GOOGLED IT, I NOTICED QUITE A FEW PEOPLE HAVE HAD THE SAME PROBLEM.. SO THERE SHOULD DEFINITELY BE A RECALL.. *TT

Unknown or Other
Filed Aug 28, 201355,000 milesKY

EVERY TIME THE CAR REACHES 45 MPH, THERE IS A RINGING WHICH SOUNDS JUST LIKE A TELEPHONE RING. IT IS LOUD ENOUGH THAT EVEN PASSENGERS CAN HEAR IT. THE ONLY TIME IT HAPPENS IS AT 45 MPH, AND IT HAPPENS EVERY TIME THAT SPEED IS MET. *TT WE HAVE HAD IT TO THE FORD DEALERSHIP TWICE AND WE ARE ALWAYS TOLD "NOTHING HAS REGISTERED ON THE COMPUTER, AND UNLESS IT REGISTERS ON THE COMPUTER, WE CAN NOT DIAGNOSE THE PROBLEM". NOW, THE CAR IS OUT OF WARRANTY, AND BOTH TIMES IT WAS TAKEN TO THE DEALERSHIP IT WAS IN WARRANTY. I HAVE CONTACTED FORD MOTOR DIRECTLY AND THEY DO NOT HAVE ANY OTHER REPORTS OF THIS ISSUE AND DIRECTED ME HERE TO REGISTER THE COMPLAINT.

Power Train
Filed Aug 27, 201349,372 milesMO

CAR JUST SEEMED TO GO OUT OF GEAR. COASTED TO SIDE OF ROAD TURN IGNITION OFF AND IT DID THE SAME THING AGAIN COASTED TO SIDE AND CALLED ROAD SIDE ASSISTANCE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →