Page 47 of 56 · complaints 2,301–2,350 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Vehicle Speed Control
Filed Oct 7, 201320,000 milesMN

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED. THE CHECK ENGINE AND TRANSMISSION WARNING LAMPS THEN ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 45,000.

Engine
Filed Oct 7, 201332,000 milesPA

WAS DRIVING AT APROX. 45 MPH WHEN SUDDENLY UNABLE TO ACCELERATE CAR. CAR DID NOT SHUT OFF. YELLOW WRENCH LIGHT CAME ON DASH. DRIFTED UNTIL ABLE TO STOP VEHICLE. SHUT OFF CAR AND UNABLE TO START. TRIED 2ND TIME AND CAR RESTARTED. A SIMPLE GOOGLE SEARCH ENDED UP WITH A TREMENDOUS AMOUNT OF VEHICLES EXPERIENCING THE SAME PROBLEM. VEHICLE HAS NOT BEEN RECALLED. CALLED FORD GARAGE AND EXPECTING TOW TRUCK TO ARRIVE SHORTLY. UNSAFE TO DRIVE. THIS IS A KNOWN AND ON GOING PROBLEM. FORD DOES HAVE A SPECIAL SERVICE MESSAGE OUT FOR THE KNOWN PROBLEM. IT IS AS BAD AS THE TOYOTA RUN AWAY CARS. RECALL SHOULD BE ISSUED BEFORE SOMEONE IS KILLED. *TR

Engine
Filed Oct 7, 201343,000 milesNC

WHILE DRIVING MY 2011 FORD FUSION THROUGH AN INTERSECTION IT CUT OFF SPEED AND THROTTLE CONTROL ABRUPTLY. NO ACCIDENT BUT THIS ISSUE LEFT THE POSSIBILITY FOR ONE TO HAPPEN. I WAS ABLE TO PULL THE CAR OVER AFTER SHUTTING IT OFF AND STARTING IT SEVERAL TIMES. LEFT THE CAR OFF FOR ABOUT 10 MINUTES AND IT STARTED AND WAS ABLE TO DRIVE AGAIN. MADE IT TO AN AUTOZONE AND FOUND OUT IT WAS THROWING A CEL OF P2111. FOR THE THROTTLE BODY. THE CAR HAD TO BE TOWED TO THE LOCAL FORD DEALERSHIP. I WAS TOLD THAT THE THROTTLE BODY HAD TO BE REPLACED AND WOULD COST ABOUT 500 DOLLARS. THE SERVICE TECH WAS VERY WELL AWARE OF THIS ISSUE THAT PERSISTS IN MY MODEL CAR. *TR

Vehicle Speed Control
Filed Oct 7, 201341,800 milesNH

THIS IS THE 3RD REPORT THAT I AM FILING IN REGARD TO MY 2011 FORD FUSION. THE THROTTLE BODY ASSEMBLY NEEDS TO BE RECALLED. WHETHER GOING HIGHWAY SPEEDS OR IN TRAFFIC LESS THAN 30MPH, THE VEHICLE WILL INTERMITTENTLY LOSE POWER TO THE THROTTLE. THE WRENCH AND EMISSIONS LIGHTS BOTH GO ON, THE VEHICLE SHAKES VIOLENTLY AND I LOSE ALL ABILITY TO ACCELERATE. THE ONLY REMEDY IS TO RESTART THE VEHICLE, WHICH I OFTEN NEED TO DO IN THE MIDDLE OF THE ROAD AS I DO NOT HAVE THE ABILITY TO GET TO A BREAKDOWN LANE OR OTHER SAFE STOPPING POINT. THIS HAS HAPPENED ON THE HIGHWAY, CAUSING ME TO HAVE TO CROSS 4 LANES OF HIGHWAY TRAFFIC WITH NO ABILITY TO ACCELERATE. IT HAS ALSO OCCURRED IN THE MIDDLE OF INTERSECTIONS WITH TURNING TRAFFIC AS WELL AS AT TRAFFIC LIGHTS, CAUSING OTHER DRIVERS TO UNSAFELY PASS ME ON THE RIGHT. PLEASE NOTE THAT WHEN I DO GET INTO AN ACCIDENT, I WILL BE FINDING BOTH FORD MOTOR COMPANY AND THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION RESPONSIBLE AND LIABLE FOR ALL INJURIES AND DAMAGES DUE TO THE NUMBER OF COMPLAINTS AND THE ADMINISTRATION'S DECISION NOT ENFORCE A RECALL. FORD REFUSES TO REPAIR THE ISSUE UNLESS THEY CAN REPLICATE THE PROBLEM; HOWEVER, WHEN I RESTART THE VEHICLE THE ERROR IS CLEARED. I HAVE TAKEN NUMEROUS VIDEOS OF THE PROBLEM AND FORD STILL REFUSES TO REPLACE THE DEFECTIVE PART. IT IS SIMPLY A MATTER OF TIME BEFORE SOMEBODY GETS KILLED. *TR

Vehicle Speed Control
Filed Oct 6, 201337,600 milesNC

DRIVING ON HIGHWAY 24/27 MY CAR JUST SHUT OFF. NO WARNING. THEN SPUTTERED. I CRUISED OVER TO SHOULDER. THE TOOL LIGHT WAS (WRENCH) ON. I CUT OFF THE CAR AND THEN RESTARTED THE CAR. VERY SCARY. AT FIRST I WAS ADVISED I HAD BAD GAS IN THE CAR, THEN I WAS ADVISED I NEED A NEW FUEL INJECTION SYSTEM. THEN AFTER CUTTING OFF 6 TIMES IN THE SPACE OF ONE EXIT TO ANOTHER, I REFUSED TO DRIVE THE CAR ANYMORE. THE MECHANIC STATED I NEED A NEW THROTTLE BODY AND IT WAS REPLACED. MY CAR STILL HESITATES AND ACCELERATES AT TIMES. *TR

Vehicle Speed Control
Filed Oct 3, 201341,000 milesVA

WHILE DRIVING DOWN A BUSY STREET, GOING APPROXIMATELY 45-50 MPH, MY VEHICLE JUST STALLED OUT ON ME. ALTHOUGH THE CAR WAS STILL RUNNING, MY VEHICLE FELT LIKE IT WAS DRIFTING. WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED. WHEN I APPLIED MY BRAKES, MY VEHICLE THEN JUMPED FORWARD, CAUSING ME TO ALMOST HIT THE VEHICLE IN FRONT OF ME. I HAD MY VEHICLE TOWED TO THE CLOSEST FORD DEALERSHIP, WHERE THEY ADVISED THAT MY THROTTLE BODY HAD GONE BAD AND NEEDED TO BE REPLACED. COME TO FIND OUT, THIS WAS NOT COVERED UNDER MY WARRANTY AND WILL COST ME OVER $500 OUT OF POCKET. MY VEHICLE ONLY HAS 41,000 MILES ON IT! *TR

Power Train
Filed Oct 3, 20135,901 milesGA

MY CAR LOST COMPLETE POWER WILE TRAVERSING AN INTERSECTION. I WAS ALMOST HIT BY A LARGE TRUCK AS I HAD NO POWER IN MY CAR. TOOL IT TO THE DEALER AND IT IS A DEFECTIVE THROTTLE BODY THAT FORD IS AWARE OF. MECHANIC SAID HE SEES THIS HAPPEN ALL THE TIME. ITS VERY SCARY TO BE DRIVING AND SUDDENLY LOSE ALL POWER AND VERY DANGEROUS. *TR

Power Train
Filed Oct 3, 201345,554 milesSC

STARTED TO ACCELERATE FROM INTERSECTION AND TRANSMISSION STALLED WHEN CROSSING HWY WITH ONCOMING TRAFFIC. SINCE THAT POINT I HAVE NOTICED THAT TRANSMISSION JERKS WHEN DOWN SHIFTING ESPECIALLY AT LOWER SPEEDS. BEGINNING TO FEEL VERY APPREHENSIVE ABOUT SAFETY OF VEHICLE. *TR

Vehicle Speed Control
Filed Oct 3, 201346,291 milesTN

WHILE DRIVING DOWN THE ROAD THE CAR JERKED AND THE WRENCH LITE CAME ON. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AND WOULD ONLY COAST. I WAS FORTUNATE ENOUGH TO BE ON A HILL AND WAS ABLE TO COAST INTO A PARKING LOT. I STOPPED THE CAR, PUT IT INTO PARK, AND SHUT OFF THE ENGINE. I TRIED TO RESTART IT, AND AFTER A LONG CRANK THE ENGINE STARTED, THE WRENCH LITE WAS OFF, AND THE CAR AND ACCELERATOR RESPONDED NORMALLY. I WAS ABLE TO DRIVE THE CAR HOME WITHOUT FURTHER INCIDENT. MY HUSBAND THEN TEST DROVE THE CAR AND HAD A SIMILAR EXPERIENCE WHILE DRIVING DOWN THE ROAD AND ALSO HAD TO PULL INTO A PARKING LOT. HE DROVE IT STRAIGHT TO THE DEALER AND DROPPED IT OFF FOR REPAIR. THE PROBLEM WAS DIAGNOSED AS A MALFUNCTIONING THROTTLE BODY. RESEARCH ON THE INTERNET SHOWED THAT THIS IS HAPPENING TO ALOT OF FORD FUSION OWNERS AND WE FOLLOWED LINK TO THIS WEBSITE TO REPORT THE PROBLEM. *TR

Electrical System
Filed Oct 3, 201345,000 milesGA

THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY THREE CARS GOING A LOT FASTER THAN ME WHILE I WAS LISTING TO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD LIKE I ALMOST DID TO GET A RECALL ON THIS CAR AND PART. *TR

Fuel System, Gasoline
Filed Oct 1, 201357,000 milesIN

WAS DRIVING ON A COUNTY ROAD UP A SLIGHT INCLINE WHEN THE ENGINE RAN VERY ROUGH AND THE CAR ROLLED TO A STOP. TRIED TO RESTART AND HAD THE SAME CONDITION - AS THOUGH THE ENGINE WAS RUNNING ON TWO CYLINDERS. WAS IN THE MIDDLE OF THE ROAD AND OTHER CARS RAN AROUND ME. A HOMEOWNER CAME TO THE RESCUE AND WE WERE ABLE TO GET THE CAR SLOWLY ROLLING ONTO HIS DRIVEWAY. AFTER SITTING FOR SOME TIME THE ENGINE THEN WORKED AS USUAL AND WE DROVE DIRECTLY TO THE FORD DEALER AND DROPPED THE CAR OFF (IT WAS SAT. A.M.) SO THE SERVICE DEPT. COULD LOOK AT THE CAR MONDAY. WAS CALLED MON. AND TOLD BY SERVICE THAT IT WAS THE THROTTLE BODY AND WOULD COST $640 TO REPAIR. AUTHORIZED THE REPAIR PLUS OIL CHANGE, ETC. MY WIFE HAD PICKED ME UP WITH ANOTHER VEHICLE AND I CHECKED THE INTERNET FOR THIS THROTTLE BODY PROBLEM. THERE WAS A LOT OF INFO ABOUT IT. CALLED DEALERSHIP AND TOLD THEM THE PROBLEM HAS EXISTED FOR YEARS AND I WOULD NOT PAY FOR A PROBLEM FROM THE FACTORY (NOT ORDINARY WEAR AND TEAR) WHICH THEY KNEW ABOUT WHEN THEY SOLD ME THE CAR NEW IN 2010. OFFERED TO PAY HALF THE THROTTLE BODY REPAIR COST AS THE VEHICLE WAS OUT OF WARRANTY. WAITING FOR THEIR DECISION. *TR

Steering
Filed Sep 30, 201351,200 milesNC

THE STEERING SUDDENLY WENT OUT AS I WAS IN THE MIDDLE OF A CURVING DRIVING ABOUT 58-60 MPH. A CHIME SOUNDED AND THE ADVANCETRAC SERVICE LIGHT CAME ON. I WAS ABLE TO GET TO MY DESTINATION WITHIN 7-8 MINUTES. I TURNED OFF THE CAR AND LET IT SIT FOR ABOUT 20 MINUTES. I THEN RESTARTED THE CAR AND DROVE HOME WITHOUT ANY INCIDENT. *TR

Fuel/Propulsion System
Filed Sep 30, 201347,365 milesNC

AS WITH MOST OF THE ABOVE FILINGS, THROTTLE BODY QUIT WORKING WHILE TRAVELING, CAUSING THE GAS TO NOT FUNCTION. TURNED ON YIELD LIGHTS, AND LUCKILY THERE WAS A SHOULDER TO PULL ONTO. REPLACED THE THROTTLE BODY AT A COST OF THE PART $171, WHILE THE DEALERSHIP OFFERED TO INSTALL FOR $600.00, AN INSTALLATION THAT TAKES LITERALLY FIVE MINUTES. IT SEEMS FORD IS FULLY AWARE OF THIS ISSUE, AND THE SAFETY HAZARDS IT CAUSES, YET CHOOSES TO DO NOTHING ABOUT IT. *TR

Vehicle Speed Control
Filed Sep 30, 201370,000 milesMA

WHEN I AM ON THE HIGHWAY AND I GO TO ACCELERATE IT SEEMS AS IF THE THROTTLE IS STICKING AND THEN CAUSES THE CAR TO JERK AFTER I TAKE MY FOOT OF THE GAS PEDAL. *TR

Vehicle Speed Control
Filed Sep 30, 201378,200 milesTN

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE HAD STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE THROTTLE BODY WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 78,200.

Power Train
Filed Sep 30, 201369,280 milesMI

TURNING LEFT AT STOP LIGHT AND VEHICLE LOST POWER AND MAINTENANCE LIGHT CAME ON. COASTED AT 10 MPH THROUGH LIGHT INTO A PARKING LOT. CAR WAS STILL RUNNING BUT THROTTLE DID NOTHING. TURNED IGNITION OFF AND ON WHILE THE CAR WAS HALF IN THE PARKING LOT AND HALF IN THE ROAD. RESTARTED WITH SAME RESULTS. AFTER THE THIRD RESTART MAINTENANCE LIGHT WENT OFF AND CAR HAD POWER AGAIN. DROVE HOME AND CHECKED FOR CODES. P2112 THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED WAS ONLY CODE. *TR

Vehicle Speed Control
Filed Sep 26, 201341,800 milesNH

THE CAR CONTINUOUSLY GOES LIMP AT HIGHWAY SPEEDS AND ALSO WHILE IN TRAFFIC. IT IS INTERMITTENT BUT HAS OCCURRED OVER 50 TIMES. THERE ARE TIMES WHERE IT WILL DIE ON ME A DOZEN TIMES IN A 10 MILE DRIVE. THE WRENCH AND EMISSIONS WARNING LIGHTS GO ON AND I LOSE ALL ABILITY TO ACCELERATE BUT DO NOT LOSE ELECTRICAL POWER AND THE ENGINE DOES NOT TURN OFF. RESTARTING THE VEHICLE TEMPORARILY FIXES IT, BUT ALSO CLEARS THE WARNING LIGHTS SO MY MECHANIC CANNOT DIAGNOSE THE PROBLEM. IT IS SO DANGEROUS AND JUST A MATTER OF TIME UNTIL I GET IN AN ACCIDENT. THERE ARE NO WARNING SIGNS BEFORE IT HAPPENS AND NO REMEDY OTHER THAN RESTARTING, WHETHER ON THE HIGHWAY OR IN THE MIDDLE OF AN INTERSECTION. *JS

Power Train
Filed Sep 26, 2013NC

ANOTHER THROTTLE BODY ISSUE I ASSUME..GOING ON A TURNING LANE AND MY CAR JUST LOST THROTTLE CONTROL..HELD UP AN INTERSECTION TRAFFIC WITH MY 2 YEAR OLD TWINS IN MY BACKSEAT..MY CAR JUST WENT LIMP. IT WAS VERY UNSAFE AND I WAS SCARED. TURNED OFF THE ENGINE AND RESTARTED IT AND FORTUNATELY MADE IT HOME. *JS

Power Train
Filed Sep 25, 201346,729 milesFL

1ST TIME ENGINE @ 60 MPH JUST SHUT DOWN, CAME TO STOP, RESTARTED AND THOUGHT ALL OK, THINKING MAYBE BAD GAS. 2ND TIME WIFE DRIVING, WHILE MAKING TURN IN FRONT OF TRAFFIC ENGINE JUST QUIT AGAIN, CAME TO STOP AND WAS ABLE TO RESTART. NEXT DAY DECIDED TO TRY TO DRIVE TO DEALER. ENGINE QUIT 3 MORE TIMES WHILE DRIVING TO LOCAL FORD DEALER. THEY SAID THEY COULD NOT EVEN LOOK AT IT FOR 6 DAYS. DROVE HOME, ENGINE STOPPED ONE MORE TIME. I FINALLY I HAD IT TOWED TO DEALER 30 MILES AWAY. GOOD NEWS: THEY QUICKLY DIAGNOSED AS A THROTTLE BODY ASSEMBLY BAD NEWS IT WOULD TAKE 3-4 WEEKS FOR THEM TO OBTAIN PART AS SO MANY, MANY FORDS WERE EXPERIENCING THE SAME PROBLEM..I HAD TO RENT A VEHICLE ..VERY DANGEROUS SITUATION AND THIS SHOULD ABSOLUTELY BE A RECALL FROM FORD. I HAVE GOTTEN NO WHERE WITH THE DEALER OR SO CALLED "CUSTOMER SERVICE"..I WAS TOLD BY THE 800 CS DEPT THAT THEY HAD NEVER HEARD OF THIS PROBLEM. I GO ON-LINE AND FIND HUNDREDS AND HUNDREDS OF COMPLAINTS WITH THE EXACT SAME ISSUE. I WANT REIMBURSEMENT (I HAVE ALL MY OUT OF POCKETS COSTS AND RECEIPTS) AND A FORMAL APOLOGY. *JS

Power Train
Filed Sep 25, 201379,428 milesTN

I'VE BEEN HAVING ISSUES WITH THE VEHICLE LOSING ALL THROTTLE RESPONSE WHILE DRIVING, AND IT'S ALMOST CAUSED A FEW ACCIDENTS. IT THROWS TWO CODES, P2111 AND P2112. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THE THROTTLE BODY (9E926)-THE ENTIRE UNIT NEEDS TO BE REPLACED BECAUSE THE FAULTY SUB-SYSTEM WITHIN THE UNIT IS SEALED AND CAN'T BE REPLACED INDIVIDUALLY. THEY ALSO TOLD ME THE ITEM IS ON NATIONAL BACK ORDER AND THERE ARE NO DATES OF RELEASE FOR THIS PART AS OF TODAY. *JS

Power Train
Filed Sep 24, 201339,000 milesMI

DRIVING DOWN A MAJOR HIGHWAY AT APPROXIMATELY 75MPH. SUDDENLY LOST POWER AND ENGINE WENT TO IDLE. COASTED UP AN EXIT RAMP AND FORTUNATELY MADE IT TO THE TOP AND WAS ABLE TO COAST DOWN TO A SAFE LOCATIONS TO STOP. IF I HAD NOT MADE IT TO THE CREST OF THE RAMP, THE RAMP WAS SUCH THAT I WAS AROUND A BLIND CORNER WITH NO SHOULDER AND WOULD HAVE VERY LIKELY BEEN HIT IF ANOTHER CAR EXITED. THE CAR WAS TOWED TO A REPAIR SHOP AND I AM BEING TOLD IT IS A FAULTY THROTTLE BODY ASSEMBLY WHICH IS OCCURING IN VERY MANY FORD FUSIONS AROUND THE COUNTRY. *JS

Power Train
Filed Sep 24, 201329,000 milesCA

I WAS DRIVING IN THE FAST LANE AND MY 2011 FUSION WENT INTO "LIMP MODE" BY THE GRACE OF GOD I WAS ABLE TO GET ACROSS THE FREEWAY AND DOWN THE OFF RAMP TO A SAFE PLACE. I WAS UNAWARE OF WHAT "LIMP MODE" WAS AT THE TIME SO I HAD IT TOWED TO THE DEALER AND WITHIN A FEW HOURS I WAS NOTIFIED THAT IT NEEDED A NEW THROTTLE BODY. I HAD JUST GOT MY CAR BACK IT HAD BEEN IN AT THE DEALER GETTING THE ENTIRE AC SYSTEM REPLACED AND NOW THIS. THE WORST PART IS I WAS INFORMED THAT THE THROTTLE BODY IS ON BACK ORDER AND IT'LL HOPEFULLY BE IN SOMETIME NEXT MONTH. ALTHOUGH THE DEALERSHIP IS DOING THEIR BEST TO TAKE CARE OF US, MAKING SURE MY RENTAL IS COVERED AND ALL I'M STILL CONCERNED. I HAD MY 2 YEAR OLD WITH ME, THIS COULD HAVE ENDED VERY BAD. I THINK I WANT TO TRADE MY CAR IN, I MEAN I LOVE IT AND ALL BUT IN THE LAST MONTH I'VE REPLACED THE BATTERY, THE ENTIRE AC SYSTEM AND NOW THIS...I'VE ONLY GOT 29K MILES ON IT. *JS

Engine
Filed Sep 23, 201341,000 milesNC

WAS DRIVING ON A LOCAL ROAD, SPEED LIMIT WAS 35MPH, I WAS SLOWING DOWN TO STOP AT A RED LIGHT THEN IT TURNED GREEN SO I ACCELERATED ON THE GAS AND THEN THE VEHICLE STARTED TO LOSE POWER AND AND DID NOT WANT TO GO AND STARTED ACTING LIKE IT WAS GOING TO STALL, SO I PULLED OVER PARKED AND TURNED THE VEHICLE OFF AND THEN WAITED A FEW MINUTES AND TURN THE CAR BACK ON AND THE CAR SEEMED FINE AND I WAS ABLE TO DRIVE AGAIN, THIS HAS HAPPENED AT LEAST 3 TIMES IN SINCE THEN AND I WAS TOLD IT WAS THE THROTTLE BODY THAT NEEDED TO BE REPLACED, I AM GOING TO REPLACED IT AND HOPEFULLY IT WILL DO THE TRICK. I HEARD THAT THIS IS ALSO A PROBLEM WITH OTHER FORD CARS AND IS CURRENTLY UNDER INVESTIGATION FOR A RECALL, I HOPE THIS LETTER HELPS WITH GETTING A RECALL SUBMITTED.

Vehicle Speed Control
Filed Sep 23, 201365,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE ENGINE FLUTTERED, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Power Train
Filed Sep 23, 201349,345 milesGA

WHILE TRAVELING ALONG A 2 LANE ROUTE, AT APPROXIMATELY 55 MPH, THE POWER IN THE CAR JUST DIED. THE THROTTLE WOULD NOT PROPEL THE VEHICLE, THERE WAS NO ACCELARATION AVAILABLE AND LUCKILY I WAS ABLE TO SHIFT THE VEHICLE AWAY FROM CONGESTED TRAFFIC. THE WRENCH LIGHTS WERE FLASHING, THE CAR SPUTTERED WHILE THIS STARTED OR OCCURRED BUT WHEN I PRESSED THE THROTTLE THE CAR DID NOT RESPOND AT ALL AND THE CAR CAME TO A STOP. I ATTEMPTED TO PRESS THE GAS SEVERAL TIMES BUT AGAIN THE CAR DID NOT RESPOND AND WAS DEAD (THE CAR WAS STILL ON JUST IT WOULD NOT MOVE). I THEN TURNED THE CAR OFF, WAITED A FEW MOMENTS, THEN TRIED TO START IT AGAIN, IT SPUTTERED BUT STARTED ABOUT 20-30 SECONDS INTO MY ATTEMPT. ONCE I STARTED IT, I ENGAGED THE THROTTLE WHILE IN PARK AND IT RESPONDED, I THEN PUT THE CAR IN DRIVE AND IT DROVE NORMALLY FOR THE REMAINING 10 MINUTES OF MY DRIVE.

Engine
Filed Sep 23, 201358,000 milesWV

WHEN COMING TO A STOP, MY CAR BEGAN TO SEVERELY SHAKE BACK AND FORTH. IT POSED A DANGER RISK FOR MYSELF AND MY KIDS. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD IN TIME, BECAUSE IT SEEMED THAT MY CAR WAS ABOUT TO CRASH INTO THE CAR IN FRONT OF ME. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS A THROTTLE BODY ISSUE AND IS NOT COVERED UNDER THE WARRANTY.

Power Train
Filed Sep 22, 201335,140 milesWI

MY WIFE WAS DRIVING AND I WAS HER PASSENGER ON MILLER PARK HIGHWAY ON THE 18TH WHEN ALL OF A SUDDEN THE CAR JERKS FORWARD ON US, IT STARTS SPUTTERING LIKE IT WAS GOING TO CHOKE OUT, MY WIFE THEN TRIED TO GET ON THE SHOULD WHEN SHE NOTICED THAT THE CARS ACCELERATOR WENT ALL THE WAY TO THE FLOOR WITHOUT ANY RESPONSE FROM THE CAR. TRAFFIC WAS FLYING BY US AS THE CARS ENGINE BRAKE CONTINUED TO SLOW US WAY WAY DOWN. WE WERE ABLE TO USE THE BRAKES. MY WIFE FINALLY GOT OVER TO THE SIDE, TURNED ON HER HAZARDS AND TURN OFF THE CAR. WE BOTH SAT ON THE SIDE OFF ROADWAY AND I HAD TO CALM DOWN MY WIFE DUE TO THE FACT HAT SHE THOUGHT SHE WAS GOING TO BE IN AN ACCIDENT. AFTER A FEW MINUTES WE TURNED ON THE CAR AND THE "WRENTCH" ALERT RE-SET ITSELF AND WE WERE ABLE TO DRIVE. MY WIFE AND I USED TO FEEL SAFE IN OUR FORD FUSION, BUT UNFORTUNATELY NOW WE DON'T HAVE ANY SAFE FEELINGS AFTER EVERYTHING THAT OUR CAR HAS GONE THROUGH ( BLEW OUT ENGINE DUE TO FAILED BEARINGS, THE TRANS SLIPS ALL THE TIME ON US, ETC ETC ). WE BOTH TRUELY LOVED THIS CAR, BUT NOW......

Engine
Filed Sep 21, 201352,500 milesIA

WAS GOING JUST GOING DOWN A RESIDENTIAL STREET AND A WARNING LIGHT CAME ON AND MY CAR STARTED SURGING AND RUNNING ROUGH AND BASICALLY JUST STOPPED. I TURNED IT OFF AND LET IT SIT A BIT AND THEN IT RESTARTED AND THE WARNING LIGHT WAS OFF AND DROVE FINE. ONE MONTH LATER THIS HAPPEND AGAIN IN TOWN AND APPROXIMATELY AT THE SAME SPEED. I FIGURED I WOULD HAVE THEM CHECK IT AS THE OWNERS MANUAL STATED TO DO IF IT HAPPENED MORE THAN ONCE WHEN I GOT MY OIL CHANGED. ABOUT 3 WEEKS AFTER THE 2ND INCIDENT AND 2 MONTHS AFTER THE 1ST, I WAS ON THE INTERSTATE GOING 65 MPH AND THE LIGHT CAME ON AND IT WAS AS IF I WAS NOT GETTING ANY POWER, THE ACCELERATOR DIDNT DO ANYTHING AND I HAD TO PULL OVER TO THE SHOULDER IN HEAVY TRAFFIC. AGAIN I TURNED THE CAR OFF LET IT SIT A BIT AND CONTINUED ON. MY DEALERSHIP IS 10 MILES FROM MY HOME, AS I WAS TAKING THE CAR IN TO GET CHECKED AND THE OIL CHANGED THE INCIDENT HAPPENED 2 TIMES IN THIS 10 MILE DISTANCE IN INTERSTATE TRAFFIC AND AGAIN I HAD TO PULL OFF ONTO THE SHOULDER IN HEAVY TRAFFIC JUST TO GET TO DEALERSHIP. IT HAPPENED 3 TIMES IN A 3 DAY PERIOD. THEY SAID THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND MY CAR ONLY HAS 54000 MILES ON IT AND IT WAS 500.00 TO FIX.

Vehicle Speed Control
Filed Sep 20, 201350,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO SHUT OFF AND RESTART THE VEHICLE, AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Power Train
Filed Sep 20, 201339,014 milesOH

DRIVING WITH A HANDICAP CHILD AND 2 OTHER CHILDREN IN THE CAR DOWN A ROAD THAT IS 55MPH. ALL OF A SUDDEN THE RPM REVVED UP TO OVER 9000 AND WOULD NOT GO BACK DOWN. I DID NOT HAVE CONTROL OVER THE SPEED OF THE CAR FOR A MOMENT. THEN THE WRENCH AND THE CHECK ENGINE LIGHT CAME ON. THE CAR STUTTERED AND THEN SHUT OFF. I WAS ALMOST REAR ENDED IN THE MIDDLE LANE OF TRAFFIC. *TR

Steering
Filed Sep 19, 201342,000 milesWI

WHILE DRIVING IN TOWN AT APPROXIMATELY 35MPH ON 9/18/13, THE FOLLOWING MESSAGE APPEARED IN THE INSTRUMENT CLUSTER DISPLAY "SERVICE ADVANCETRAK" AND "POWER STEERING ASSIST FAULT". AT THAT MOMENT, THE CAR DID NOT HAVE POWER STEERING. I PULLED OVER AND SHUT OFF THE CAR AND RESTARTED IT AND THE CAR WORKED NORMALLY FOR A FEW BLOCKS THEN DID THE SAME SEQUENCE AGAIN. AS OF THIS MORNING 9/19/13, THE POWER STEERING IS WORKING FINE. *TR

Fuel System, Gasoline
Filed Sep 19, 201378,557 milesGA

FILLED TANK UP WITH FUEL. FEW HOURS LATER NOTICED THE SMELL OF GAS. FOUND FUEL TANK TO HAVE A STEADY DRIP OF GAS. LEAK IS COMING FROM TOP SIDE OF TANK ON PASSENGER SIDE. DUE TO THE AREA I CANNOT IDENTIFY WHERE LEAK IS ORIGINATING. *TR

Fuel/Propulsion System
Filed Sep 19, 201334,260 milesGA

I WAS DRIVING HOME GOING 45 MPH WHEN MY CAR STALLED WITHOUT WARNING. WHEN I TRIED TO GIVE IT GAS, IT STARTED JUMPING AND JERKING THE WRENCH LIGHT CAME ON. I WAS ABLE INCH BY INCH TO MOVE MY CAR TO THE ADJACENT TURNING LANE, TURN ON MY FLASHERS AND CALL MY HUSBAND ON MY CELL PHONE. HE WAS ON HIS WAY HOME ALSO AND PULLED UP BEHIND ME. HE TRIED TO GIVE IT GAS TOO BUT IT WOULD NOT BUDGE. HE TURNED THE IGNITION OFF AND THEN CRANKED THE CAR. THE WRENCH LIGHT WENT OFF AND THE CAR HAD POWER - JUST LIKE TURNING IT OFF HAD RESET SOMETHING. WE WERE ONLY A COUPLE OF MILES FROM OUR HOUSE, SO HE DROVE BY 2011 FORD FUSION HOME AND I FOLLOWED IN HIS TRUCK. I THEN CALLED MY DEALER, JIM TIDWELL FORD ON BARRETT PARKWAY AND TOLD THEM WHAT HAD HAPPENED. THEY SUGGESTED THAT I CALL A WRECKER AND HAVE IT TOWED TO THEIR LOCATION AS DRIVING THE CAR MIGHT DUE FURTHER DAMAGE OR THE INCIDENT MIGHT RE-OCCUR. SO, THAT'S WHAT I DID. A SERVICE TECHNICIAN CALLED ME FIRST THING THIS MORNING AND I WENT OVER WHAT HAD HAPPENED WITH HIM. HE CALLED ME THIS AFTERNOON AND SAID MY CAR WAS READY FOR PICK UP. THE PROBLEM WAS THE THROTTLE BODY AND MOTOR ASSEMBLY AND SINCE IT WAS UNDER WARRANTY THERE WOULD BE NO CHARGE TO ME. I CAN'T BELIEVE FORD ISN'T DECLARING A RECALL ON THIS PART. IF I HAD BEEN ON THE EXPRESSWAY, I FEEL CERTAIN I WOULD HAVE BEEN REAR ENDED. THIS PROBLEM WILL CAUSE SOMEONE TO GET KILLED. I'M JUST LUCKY NO ONE HIT ME. IT HAPPENED SO SUDDENLY AND WITHOUT WARNING. THIS TYPE OF SITUATION WILL MAKE YOU FALL

Power Train
Filed Sep 18, 201319,095 milesCA

WHILE DRIVING IN THE CENTER LANE ON THE SOUTHBOUND I-5 FREEWAY MY 2011 FORD FUSION BEGAN TO FEEL LIKE IT WAS DRIVING THROUGH MUD AND LOST ACCELERATION. WHEN I ATTEMPTED TO COMPENSATE BY ACCELERATING THE CAR, IT RESISTED AND CONTINUED TO SLOW SIGNIFICANTLY. THANKFULLY TRAFFIC WAS NOT EXTREMELY HEAVY AT THE TIME AND I WAS CLOSE TO A FREEWAY EXIT. I PULLED TO THE RIGHT, AVOIDING ONCOMING TRAFFIC (BARELY) AND COASTED DOWN THE OFF RAMP. BY THE TIME I GOT TO THE OFF RAMP (ABOUT 10 SECONDS) THE CAR HAD GONE FROM 65 MPH TO LESS THAN 5 MPH. IF IT WASN'T FOR THE MOMENTUM OF THE VEHICLE I WOULD NOT HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE BEEN AT A DEAD STOP IN THE MIDDLE OF THE FREEWAY WITH ONCOMING TRAFFIC (AND SEMI TRUCKS) GOING BETWEEN 60 AND 75 MPH. THE ENGINE WAS THROBBING, THE CAR WAS SHAKING, AND I HAD NO ACCELERATION CAPABILITY AT ALL. I HAD ENOUGH MOMENTUM ON THE OFF RAMP DOWNSLOPE TO TURN RIGHT AND STOP MY VEHICLE AT THE SIDE OF THE ROAD. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO A DEALERSHIP FOR REPAIRS. I WAS TOLD THE THROTTLE WAS THE PROBLEM AND IT WAS REPLACED UNDER WARRANTY. HAD TIMING NOT BEEN EXACTLY RIGHT, THIS PROBLEM COULD HAVE CAUSED A VERY SERIOUS OR EVEN DEADLY ACCIDENT FOR ME AND FOR OTHER DRIVERS ON THE ROAD. I HAVE SINCE LEARNED ABOUT THIS ONGOING ISSUE ONLINE AND WISH I WOULD HAVE KNOWN AT THE TIME THAT IT WAS A PROBLEM AND KNOWN HOW / THAT I COULD SUBMIT A CONCERN TO THE NHTSA.

Electrical System
Filed Sep 18, 201334,000 milesCA

ON SEPTEMBER 15, 2013 I WAS DRIVING ON A MAJOR SURFACE STREET AT APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR JUST STOPPED WORKING. COMPLETELY POWERLESS. I SAW TWO LIGHTS ON THE DASHBOARD: THE BATTERY AND THE OIL. THERE MAY HAVE BEEN MORE BUT I WAS MORE FOCUSED ON SAFETY AND ONCOMING TRAFFIC THAN THE LIGHTS ON THE DASH. I DECIDED NOT TO TAKE A CHANCE OF GETTING REAR ENDED (INJURED OR KILLED) SO AT THE FIRST BIG BREAK IN TRAFFIC I SAFELY EXITED THE VEHICLE AND WALKED OVER TO THE SIDEWALK (ONE LANE OVER). A LOCAL APARTMENT RESIDENT SAW THE INCIDENT AND GRABBED A SAFETY CONE TO PUT BEHIND MY CAR AS A WARNING. THANKFULLY THERE WERE NO ACCIDENTS BUT THERE WERE SOME CLOSE CALLS AND LAST MINUTE LANE CHANGES AS DRIVERS CAME UPON MY CAR. I CALLED FORD ROADSIDE ASSISTANCE AND THEY SENT A TOW TRUCK TO GET THE VEHICLE. IT STARTED UP PERFECTLY FOR THE DRIVER, BUT I HAD IT TOWED ANYWAY. IT HAS BEEN AT THE DEALER FOR TWO DAYS. THEY HAVE BEEN UNABLE TO DUPLICATE THE SITUATION AND HAVE RECEIVED NO "CODES" TO INDICATE A PROBLEM WITH THE VEHICLE. THEY HAVE CALLED FORD TO ASK FOR ASSISTANCE AND FORD HAS ASKED THEM QUESTIONS REGARDING LIGHTS GOING ON, MY SPEED AT THE TIME OF THE INCIDENT, HOW FAR I HAD BEEN DRIVING THE CAR BEFORE THE INCIDENT, ETC. THIS IS THE SECOND TIME I HAVE HAD A PROBLEM WITH MY 2011 FUSION COMPLETELY FAILING. THE FIRST TIME WAS IN SEPTEMBER 2012 WHEN THE THROTTLE FAILED ON THE FREEWAY. IT WAS SUPPOSEDLY FIXED. THIS TIME THE LOST OF POWER DID NOT FEEL LIKE THE THROTTLE. IT J

Engine
Filed Sep 18, 201360,000 milesMI

CAR STALLED WHILE ON HIGHWAY. BECAUSE OF TRAFFIC, SPEED WAS APPROXIMATELY 40 MPH. WITH NO POWER/ ACCELERATION, DRIVER TURNED ON HAZARDS AND MANEUVERED TO LEFT SHOULDER. CAR WAS SHUT DOWN AND RESTARTED. PROBLEM RECURRED. CAR WAS TOWED TO NEAREST DEALER. THROTTLE BODY WAS REPLACED AND PROBLEM HAS NOT RECURRED.

Engine
Filed Sep 18, 201355,277 milesTX

I WAS TRAVELING AT A RATE OF 65 ON THE HIGHWAY. THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE. I WAS ABLE TO MOVE OVER TO THE LEFT HAND SHOULDER OF THE HIGHWAY. THE "WRENCH" SYMBOL DISPLAYED ON THE DASH. I TURNED THE CAR OFF, TURNED ON HAZARD LIGHTS. I WAITED A FEW MINUTES STARTED THE CAR UP AND WAS ABLE TO TRAVEL TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY CODES P2111 P2112. THE THROTTLE BODY WAS REPLACED AND THE VEHICLE APPEARS TO BE RUNNING WELL NOW. THIS WAS A HUGE SAFETY CONCERN. MY 9 YEAR OLD SON WAS IN THE BACKSEAT. THANK GOODNESS WE WERE ABLE TO MAKE IT TO THE SHOULDER OF THE HIGHWAY. I DID NOT RECEIVE ANY ADVANCE WARNINGS FROM THE VEHICLE PRIOR TO IT REFUSING TO ACCELERATE.

Engine
Filed Sep 18, 201366,200 milesFL

I WAS DRIVING ON A MAIN THOROUGHFARE GOING ABOUT 45 MPH WHEN MY VEHICLE LOST ALL POWER AND SLOWED DOWN TO ABOUT 2 MPH. THE CAR BEGAN SPUTTERING AND SHAKING SO I HAD TO IMMEDIATELY GET OFF THE ROAD AND TURN THE CAR OFF. I WAITED FOR A FEW MINUTES AND STARTED IT AGAIN, BUT IT WOULD NOT GO OVER 2 MPH. A FAMILY MEMBER HAPPENED TO BE BEHIND ME AND HAD TO HELP ME GET OFF ROAD WITH TRAFFIC PASSING BY US. HE THOUGHT PERHAPS I HAD WATER IN THE GAS SO WE BOUGHT AN ADDITIVE TO SEE IF IT HELPED, AND IT SEEMED TO WORK FOR ABOUT A WEEK AND A HALF, BUT THEN IT HAPPENED AGAIN TWO MORE TIMES. THIS TIME THE SERVICE ENGINE LIGHT CAME ON AS WELL. I WENT TO AN AUTO PARTS STORE WHERE THEY TESTED IT AND GOT AN ERROR CODE OF P2111. I HAD TO GO THE FORD DEALERSHIP WHERE I WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. I HAVE A FRIEND WHO HAD THIS EXACT SAME ISSUE WITH HER FORD FUSION JUST A FEW MONTHS BACK. SHE PAID OVER $500 TO GET HERS REPAIRED AND I HAD TO PAY ABOUT $400 TO GET MINE REPAIRED. I UNDERSTAND THAT THIS SEEMS TO BE AN ISSUE, AND I BELIEVE FORD NEEDS TO ISSUE A RECALL. *JB

Power Train
Filed Sep 17, 201364,750 milesCT

THE ENGINE STALLED IN TRAFFIC ON A 4 LANE SECONDARY ROAD WHILE TRAVELING APPROXIMATELY 45 MPH. I WAS IN THE LEFT LANE WITH CONCRETE JERSEY BARRIERS TO MY LEFT, AND TRAFFIC BEHIND ME AND TO MY RIGHT, SO I SHIFTED TO NEUTRAL AND RESTARTED THE CAR, BUT THE ENGINE WENT INTO 900 RPM "LIMP MODE" WITH THE CHECK ENGINE LIGHT AND WRENCH ICONS LIT. I EVENTUALLY CRAWLED OVER TO THE RIGHT LANE AND THEN THE BREAKDOWN LANE TO SHUT OFF THE CAR AND WENT THROUGH THIS PROCESS THREE MORE TIMES TO COVER THE LAST 10 MILES OF MY COMMUTE HOME. I USED AN OBD II SCANNER TO IDENTIFY A P2111 CODE BEFORE CONTACTING MY DEALER'S SERVICE DEPARTMENT. A LITTLE RESEARCH SHOWS THAT THIS THROTTLE BODY FAILURE IS A DANGEROUS SITUATION THAT THE NHTSA HAS BEEN INVESTIGATING FOR A WHILE, BUT FORD HAS STILL NOT OWNED UP TO THE RESPONSIBILITY OF ISSUING A RECALL. *TR

Vehicle Speed Control
Filed Sep 17, 201370,200 milesOH

VEHICLE WAS GETTING UP TO SPEED AT ABOUT 40-50 MPH AND UPON DEPRESSING GAS PEDAL COMBINED WITH SHIFTING OF GEARS (AUTOMATIC), ENGINE STALLED. OCCURRED TWICE WITH 5 MILES ON BUSY HIGHWAY. ENGINE LIGHT AND WRENCH LIGHT CAME ON EACH TIME. AFTER SHUTTING DOWN ENGINE ON SHOULDER, IT STARTED RIGHT BACK AND RAN FINE FOR A WHILE. WAS FORTUNATE WITH NO TRAFFIC INCIDENT/ACCIDENT EITHER TIME. OCCURRED THREE MORE TIMES BEFORE GETTING TO DEALERSHIP. DEALERSHIP SERVICE INFORMED ME THAT IT WAS A THROTTLE BODY ISSUE AND REPLACED THE THROTTLE BODY PART IT AT MY COST AS THE EXTENDED WARRANTY DID NOT COVER IT. *TR

Vehicle Speed Control
Filed Sep 16, 201370,000 milesAR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE WITH THE ILLUMINATION OF THE MAINTENANCE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Fuel System, Gasoline
Filed Sep 16, 201364,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL FILLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 10/31/13*CN THE VEHICLE WAS REPAIRED AT A COST OF $390. UPDATED 11/12/13

Power Train
Filed Sep 16, 201355,000 milesAR

I WAS DRIVING 35MPH WHEN THE VEHICLE LURCHED A COUPLE OF TIMES AND DECELERATED ON ITS OWN TO 2MPH. NO MATTER HOW MUCH I PRESSED ON THE GAS OR LET OFF ON THE GAS, THE VEHICLE STAYED AT 2MPH. THE "WRENCH" ICON ILLUMINATED ON THE DASH. THE ENGINE STAYED MID-WAY BETWEEN HOT AND COLD, BUT THE RPM'S NEVER GOT ABOVE 1 & 1/2. TOOK THE CAR TO A DEALER AND FOUND OUT THAT THE THROTTLE BODY IS GOING OUT. I WAS SO THANKFUL I WAS NOT DRIVING ON THE INTERSTATE AT 70MPH (OR TURNING INTO TRAFFIC) WHEN THE DECELERATION SUDDENLY OCCURRED. I WAS POWERLESS. *TR

Vehicle Speed Control
Filed Sep 16, 201338,000 milesAZ

WHILE ACCELERATING CAR GOES INTO LIMP MODE....DIAGNOSED AS THROTTLE BODY STUCK OPEN. *TR

Engine
Filed Sep 15, 201338,071 milesSC

DRIVING 70 MPH DOWN THE HIGHWAY AND THE MOTOR SIMPLY CUT OFF. WAS FORTUNATELY ABLE TO MAKE IT TO THE EMERGENCY LANE AND COME TO A STOP SAFELY. TURNED IGNITION OFF. THEN TURNED THE IGNITION ON AND THE CAR IMMEDIATELY CRANKED BACK UP. DROVE TO NEAREST GAS STATION THINKING MAYBE BEING LOW ON GAS WITH ABOUT 40 MILES TO EMPTY WAS THE ISSUE. FILLED UP WITH GAS AND PROCEEDED HOME. THE NEXT DAY, AS WE WERE BEGINNING TO TAKE A TRIP, AFTER TURNING ONTO THE ON RAMP AND STARTED TO ACCELERATE TO GET ONTO THE HIGHWAY, THE ENGINE TURNED OFF AGAIN. FORTUNATELY WAS ABLE TO GET STOPPED BEFORE BEING HIT FROM BEHIND BY THE CARS CLOSELY BEHIND ME THAT WERE ACCELERATING TO GET ON THE HIGHWAY AS WELL OR BY THE FLOWING TRAFFIC ON THE HIGHWAY ITSELF AS I ENTERED THE BUSY HIGHWAY, THUS ENDANGERING THE LIVES OF MY WHOLE FAMILY AND THOSE PERSONS OF THE VEHICLES THAT MAY HAVE COME IN CONTACT WITH MY VEHICLE. CRANKED CAR RIGHT BACK UP AND SLOWLY PROCEEDED TO THE FORD DEALERSHIP. WHERE I WAS TOLD THAT THE MFI THROTTLE BODY AND MOTOR ASSEMBLY HAD TO BE REPLACED TO CORRECT THE PROBLEM. THIS IS FAILURE IS A DANGER TO EVERY FUSION DRIVER AND THEIR OCCUPANTS, AS WELL AS, ANYONE THAT IS DRIVING NEAR THEM THAT COULD HIT THEM IN THE REAR OR POSSIBLY HIT THEM IN THE DOOR KILLING THE DRIVER OR OCCUPANTS BECAUSE THE CAR WILL NOT ACCELERATE THOUGH AN INTERSECTION OR ONTO A HIGHWAY. *TR

Power Train
Filed Sep 15, 2013NV

STARTED THE VEHICLE AND BEGAN DRIVING, THE THROTTLE DIED IN THE MIDDLE OF AN INTERSECTION. HAD TO RESTART CAR IN INTERSECTION. THE THROTTLE RETURNED MOMENTARILY. SLOWLY DROVE THE VEHICLE AT < 5MPH (AS ALL IT WOULD ALLOW) TO AUTOZONE. RECEIVED P2112 CODE: THROTTLE CONTROL STUCK SHUT. HAD TO TOW HOME. RELEVANT TO THIS ARTICLE AND INVESTIGATION: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ HAVE SINCE PAID FOR FORD TO REPLACE THE THROTTLE BODY. AM AWAITING RECALL FOR REIMBURSEMENT. *TR

Vehicle Speed Control
Filed Sep 15, 2013112,000 milesMS

MY WIFE AND DAUGHTER WAS TRAVELING DOWN A BUSY HIGHWAY WHEN THE VEHICLE WENT INTO LIMP MODE. THEY WERE ALMOST HIT BY ANOTHER VEHICLE. THIS IS DEFINITELY A SAFETY HAZARD. *TR

Fuel/Propulsion System
Filed Sep 14, 201337,245 milesOR

CAR DIES WHILE DRIVING, SURGES AT TIMES, HAD BEEN HAPPENING ON AND OFF. DIED PART WAY THROUGH A LARGE INTERSECTION ON 7-13-13, LUCKILY I JUST AVOIDED A COLLISION. IT WOULD START AND GO A FEW FEET, THEN SURGE AND DIE. CALLED CRATER LAKE FORD IN MEDFORD, OR, THEY STATED VERY BUSY THAT DAY AND HAD NOT HEARD OF THE SYMPTOMS I DESCRIBED. PLACED A CALL TO DAVE'S IMPORT SERVICE THEY SAID THEY WOULD LOOK AT THE CAR. WITHIN 45 MIN THEY HAD DIAGNOSED FAILED THROTTLE BODY. *TR

Vehicle Speed Control
Filed Sep 14, 201369,000 milesNC

INCREASED RPM, THEN VEHICLE STALLED ON ROAD GIVING TRANSMISSION INDICATOR. SHIFTING DELAY, AND STALLING. REPORTED TO HAVE INTERNAL PROBLEMS WITH SUGGESTION OF TRANSMISSION REBUILD. VEHICLE HAS LESS THAN 100,000 MILES. *TR

Vehicle Speed Control
Filed Sep 13, 201344,000 milesAL

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →