Page 46 of 56 · complaints 2,251–2,300 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Vehicle Speed Control
Filed Dec 2, 201337,491 milesMI

TRAVELING 70 MPH ON THE HIGHWAY AND LOST POWER WITH NO WARNING. COASTED TO A STOP WITH ENGINE AT A ROUGH IDLE ONLY. ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE RPM. HAD VEHICLE TOWED THE MY FORD DEALERSHIP WHICH DIAGNOSED A FAILED "DRIVE BY WIRE" THROTTLE BODY. I ONLY HAVE 37,400 MILES ON THE CAR AND YES 1,400 PAST THE WARRANTY (CONVENIENT $ FOR FORD). THIS FAILED COMPONENT AT 70 MPH ON THE HIGHWAY CAUSED SEVERAL MOMENTS OF ANXIETY UNTIL I GOT SAFELY OFF THE ROAD. *TR

Fuel System, Gasoline
Filed Dec 1, 201338,000 milesTX

SUDDEN DECREASE OF POWER FOLLOWED BY TOTAL SHUT DOWN (SIMILAR TO BEING TOTALLY OUT OF GAS). GAS TANK WAS ALMOST FULL EACH TIME THIS OCCURRED. *TR

Steering
Filed Nov 29, 201350,000 milesNJ

I WAS TURNING WHEN MY STEERING LOCKED UP AND STEERING FAILURE LIGHT LIT ON MY DASH. I LOST CONTROL OF MY STEERING AND COULD HAVE CRASHED. *TR

Power Train
Filed Nov 26, 201363,028 milesAZ

I WAS ON THE FREEWAY DRIVING APPROXIMATELY 65 MPH AND THE CAR JUST SUDDENLY SHUT OFF. I MANAGED TO COAST OFF THE FREEWAY AND WAS ABLE TO START IT BACK UP BUT SHUT OFF AGAIN TWO BLOCKS DOWN THE ROAD. IT CONTINUED TO SHUT OFF ALL THE WAY TO MY MECHANICS SHOP. MY MECHANIC FOUND THE ISSUE TO BE WITH THE THROTTLE BODY. I HAD THE THROTTLE BODY REPLACED. HE ADVISED ME THAT IF THE ISSUE PERSISTED THAT I WOULD HAVE TO GO TO FORD DEALER TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED. *TR

Vehicle Speed Control
Filed Nov 26, 201330,000 milesNM

I WAS DRIVING DOWNTOWN AND NEXT THING I KNOW MY WRENCH LIGHT COMES ON AND I LOSE ALL POWER TO MY FORD FUSION. I WAS SCARED BECAUSE I DIDN'T KNOW WHAT WAS GOING ON. I COULDN'T DO ANYTHING UNTIL I PULLED OFF THE ROAD AND SHUT MY CAR OFF AND RESTARTED IT. THIS PROBLEM HAS HAPPENED TO ME MULTIPLE TIMES WITHIN THE PAST 3 WEEKS. I WOULD HAVE TO SAY ITS HAPPENED AT LEAST 15 TIMES IN THOSE 3 WEEKS. I AM STARTING TO GET ANNOYED WITH THIS PROBLEM BECAUSE I TOOK THE CAR TO THE DEALERSHIP AND THEY CONSTANTLY TELL ME NOTHING IS WRONG WITH MY CAR, YET I KNOW THERE IS DEFINITELY SOMETHING WRONG. THE PROBLEM HAPPENED AGAIN ON 11/26/2013 AND WHEN IT DID MY CHECK ENGINE LIGHT CAME ON WITH THE WRENCH LIGHT SO I TOOK IT TO AUTOZONE FOR THEM TO CHECK THE ENGINE LIGHT CODE AND THE CODE WAS P2111 AND THE DESCRIPTION IT GAVE WAS THAT THE THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN. I NOW HAVE PROOF TO TAKE TO THE FORD DEALERSHIP THAT SOMETHING IS WRONG WITH THE CAR. THEY BETTER FIX THIS PROBLEM! *TR

Steering
Filed Nov 25, 201342,500 milesPA

PURCHASED THE VEHICLE USED APPRX 3 MONTHS AGO. TWICE IN THE 3500 MILES WE HAVE PUT ON IT, THE POWER STEERING HAS CUT OUT WHILE DRIVING. AFTER TAKING IT TO OUR LOCAL FORD DEALERSHIP, WE WERE TOLD THE STEERING GEARS NEED REPLACED AND WILL COST US ALMOST $1500. NONE OF WHICH IS COVERED UNDER THE WARRANTY THAT CAME WITH THE VEHICLE. AFTER CONTACTING FORD CUSTOMER ASSISTANCE, WE HAVE BEEN TOLD THAT THERE ARE "NOT ENOUGH COMPLAINTS" TO WARRANT A RECALL. I DO NOT THINK THIS IS SOMETHING WE, THE CUSTOMER, SHOULD BE HELD RESPONSIBLE FOR PAYING FOR AS IT IS A MANUFACTURERS DEFECT. HOW MANY COMPLAINTS DO THEY NEED? IT'S A SAFETY ISSUE AND FORD NEEDS TO STEP UP AND TAKE CARE OF IT. *TR

Vehicle Speed Control
Filed Nov 22, 201382,000 milesKY

VEHICLE STARTED TO HAVE PROBLEMS AROUND 83,000 MILES. MY DAUGHTER WOULD JUST BE DRIVING ALONG AND SUDDENLY THE CAR WOULD JUST STOP ACCELERATING AND GO TO IDLE. SHE WOULD HAVE TO COAST TO THE SIDE OF THE ROAD TO GET OUT OF TRAFFIC. SHE WAS ABLE TO TURN THE CAR OFF AND START IT AGAIN AND CLEAR THE PROBLEM. IT WOULD GO A COUPLE OF WEEKS WITHOUT INCIDENT UNTIL ALL OF THE SUDDEN WOULD HAPPEN AGAIN. ON MOST OCCASIONS, THE YELLOW "WRENCH" LIGHT WOULD COME ON AS WELL. WE FIRST ASSUMED IT WAS BAD GAS OR THE FUEL PUMP, BUT AFTER RESEARCHING DISCOVERED A LOT OF COMPLAINTS WITH THE EXACT SYMPTOMS THAT POINTED TO A FAULTY THROTTLE BODY. I DECIDED TO SUBMIT A COMPLAINT AFTER LAST NIGHT HER CAR ONCE AGAIN STOPPED ACCELERATING ON A BRIDGE WITH A POLICE OFFICER BEHIND HER WHOM PROCEEDED TO PULL HER OVER. FORTUNATELY, THE OFFICER WAS UNDERSTANDING TO THE SITUATION. IT IS VERY UNSETTLING TO HAVE YOUR INEXPERIENCED 17 YEAR DAUGHTER ON THE HIGHWAY WITH A VEHICLE THAT OPERATES IN THIS CAPACITY. FORD HAS BEEN MANUFACTURING CARS FOR HOW MANY YEARS AND THIS IS STILL THE BEST THEY CAN DO? TO BE DRIVING DOWN THE HIGHWAY AT 60 MPH AND YOUR CAR JUST TRANSFER TO IDLE SPEED. RIDICULOUS! *TR

Steering
Filed Nov 21, 201380,000 milesNY

POWER STEERING FAILURE. *TR

Power Train
Filed Nov 21, 201331,000 milesCA

I WAS DRIVING ON THE FREEWAY WHEN SUDDENLY THE VEHICLE LOST SPEED COMPLETELY AND THE WRENCH LIGHT TURNED ON. I WAS FORTUNATE ENOUGH TO BE DRIVING FAST ENOUGH AND IN THE RIGHT LANE AND SO WAS ABLE TO EXIT THE FREEWAY BUT THE VEHICLE WAS EXTREMELY SLOW, NOT EVEN 1MPH. IT DID BEGIN TO SHAKE WHILE SLOWING DOWN. THIS IS AN EXTREMELY DANGEROUS MALFUNCTION. HAD I BEEN IN THE LEFT LANE IT WOULD HAVE BEEN IMPOSSIBLE TO REMOVE MYSELF OFF THE FREEWAY SAFELY. THIS IS AN ISSUE THAT MUST BE ADDRESSED. *TR

Steering
Filed Nov 19, 201335,640 milesWI

TRAVELING AT 55MPH, WHEN THE SERVICE POWER STEERING NOW AND ADVANCE TRAC LIGHT CAME ON,, NO POWER STEERING,,MADE IT HOME,, TRIED IT AGAIN IN THE MORNING STILL NO POWER STEERING, HAD IT TOWED TO A FORD DEALER, WHO SAID THEY CLEARED THE CODES AND CANT DUPLICATE THE PROBLEM,, THE 4 CODES STORED WERE P07AE, U0415,, C1277,, C1963,, WE LIVE A RURAL AREA WITH NO GUARD RAILS AND BETWEEN 20 TO 150 FOOT DROP OFFS,, IF THIS WOULD HAVE HAPPENED TO THE WIFE,, WHICH IS HER CAR TO DRIVE,, SHE WOULDN'T BE ABLE TO STEER THIS VEHICLE,, TOOK ME ALL I HAD TO GET IT HOME,, NOT VERY CONFIDANT ON LETTING HER DRIVE THIS CAR,, FORD NEEDS TO RESOLVE THIS PROBLEM. *TR

Engine
Filed Nov 19, 201344,088 milesCA

DRIVING ON FREEWAY THE CAR WENT LIMP AND LOST SPEED WITHOUT RESPONDING TO GAS PEDAL. THE WRENCH LIGHT CAME ON AT THE TIME IT HAPPENED. THIS HAPPENED TWICE, FIRST TIME YESTERDAY ON THE FREEWAY, SECOND TIME TODAY WHILE ON FREEWAY GOING TO WORK. ONCE I WAS ABLE TO PULL OVER AND STOP THE ENGINE, IT CAR STARTED UP AGAIN AND RAN. *TR

Power Train
Filed Nov 18, 201346,984 milesCA

THE ERROR OCCURRED AS I WAS DRIVING ON A MAJOR 8-LANE HIGHWAY. I WAS ABOUT A QUARTER-MILE FROM MY EXIT (AFTER BEING ON THE HIGHWAY FOR 60 MILES) WHEN I FELT A "CLUNK" AND AN ORANGE-LIT WRENCH APPEARED ON MY DASH. AS I TURNED ONTO THE EXIT RAMP, I SLOWED TO A STOP AT A STOP-LIGHT, WAITING TO TURN LEFT. WHILE THE BRAKE WAS DEPRESSED, THE CAR WAS ATTEMPTING TO MOVE FORWARD VERY ABRUPTLY, AS PART OF IT'S "LIMP HOME" FEATURE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND ATTEMPTED TO ACCELERATE THROUGH THE INTERSECTION, BUT PRESSING THE GAS PEDAL PRODUCED NO RESPONSE FROM THE CAR. AFTER LIMPING THROUGH THE INTERSECTION, I SHIFTED THE CAR INTO PARK AND TURNED THE ENGINE OFF. AFTER WAITING 10-15 SECONDS, I RESTARTED THE CAR AND THE THROTTLE ISSUE AND DASH LIGHT WERE BOTH GONE. I HAVE SINCE DRIVEN ~100 MILES WITHOUT SEEING THE ISSUE RE-APPEAR. *TR

Electrical System
Filed Nov 15, 201344,150 milesTX

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH, I BEGAN TO EXIT AND CAME DOWN TO 40. ONCE I STARTED TO SLOW DOWN I FELT THE CAR TUG, IT WAS ODD BECAUSE IT HAD NEVER DONE THAT BEFORE BUT I FINISHED EXITING AND TRIED TO PICK UP SPEED AGAIN BUT COULDN'T. THE RPM WENT DOWN, WRENCH SIGNAL CAME OUT ON DASH, I PUSHED ON THE GAS AND NOTHING, IT DID NOT HAVE ANYMORE POWER. LUCKILY THERE WERE MANY BUSINESSES TO MY RIGHT TO WHERE I WAS ABLE TO PARK SAFELY, IF I WAS STILL ON THE HIGHWAY WHILE THIS HAPPENED I COULD HAVE EASILY BEEN REAR ENDED OR WORSE BECAUSE THE CAR SLOWED ON ITS OWN AND I WAS UNABLE TO CONTROL THE GAS. AS I PULLED OVER THE CAR BEGAN TO SHAKE, I TURNED IT OFF QUICKLY AND CALLED FOR HELP. A RELATIVE CAME TO MY AID TO CHECK IT OUT BUT WE COULDN'T FIND ANYTHING VISIBLE, WE CAUTIOUSLY TURNED THE VEHICLE BACK ON AND THE WRENCH SIGNAL TURNED OFF, NO MORE SHAKING, IT WAS ODD THAT IT JUST COMPLETELY LOST POWER A FEW MINUTES PRIOR AND NOW IT WAS BACK TO NORMAL. WE DROVE IT AROUND THE PARKING LOT TO TEST IT, DIDN'T WANT TO LEAVE IT BEHIND DUE TO THE AREA AND POSSIBILITY OF THEFT, ALSO COULD NOT AFFORD A WRECKER TO PICK IT UP. I ENDED UP HEADING BACK HOME WITH MY RELATIVE BEHIND ME. IT WAS VERY UNCOMFORTABLE, I'M SO GLAD IT WAS MYSELF AND NOT MY WIFE AND KIDS AS THIS IS HER VEHICLE. I KNOW THEY ARE NUMEROUS KNOWS ISSUES ON THE THROTTLE BODY WITH THIS VEHICLE. IT IS SAD THAT IT HAS NOT BEEN RECALLED YET, PLEASE TAKE A STAND AND DO NOT WAIT UNTIL SOMEBODY IS SERIOUSLY INJURED OR WORSE.

Power Train
Filed Nov 15, 201333,000 milesCA

MY WIFE WAS DRIVING 65 MPH ON A VERY BUSY LOS ANGELES AREA FREEWAY AROUND 4:45 IN THE AFTERNOON WHEN HER VEHICLE CAME TO A GRINDING HALT. THE CAR WENT FROM 65 MPH TO A COMPLETE STOP IN ABOUT 30 YARDS! SHE SAID ALL SHE HEARD WAS A LOUD GRINDING SOUND AND THE SCREECHING OF THE TIRES. LUCKILY, THE SIX VEHICLES BEHIND HER WERE ABLE TO STOP, AVOIDING A CHAIN REACTION ACCIDENT. THE CAR HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 4, 2013 WHEN THE INCIDENT HAPPENED. WHEN I SPOKE TO THE TECHNICIAN, HE MENTIONED THAT THE TRANSMISSION "DISINTEGRATED" INTERNALLY AND THE ONLY TWO OPTIONS WE HAD WERE TO REBUILD THE TRANSMISSION PART BY PART, OR ORDER A WHOLE NEW TRANSMISSION. THE VEHICLE IS NOT EVEN THREE YEARS OLD! THIS WAS NOT THE FIRST TIME THIS HAPPENED. ON OCTOBER 2, 2013, SHE WAS ABOUT TO ENTER THE SAME BUSY FREEWAY AND THE VEHICLE CAME TO A STAND-STILL AT THE INTERSECTION. NONE OF THE GEARS WORKED. AFTER TURNING THE VEHICLE ON-AND-OFF A FEW TIMES AND SHIFTING THE GEAR STICK BACK-AND-FORTH, THE VEHICLE ONCE AGAIN WAS ABLE TO MOVE. CAN YOU PLEASE LOOK INTO THIS ISSUE AS I AM GREATLY CONCERNED FOR THE SAFETY OF MY FAMILY NOW THAT THIS INCIDENT PUT MY WIFE'S LIFE IN DANGER? GOD FORBID THIS HAPPEN AGAIN IN FRONT OF A FULLY LOADED SEMI OR OTHER HIGH PROFILE VEHICLE THAT WOULD NOT BE ABLE TO STOP IN TIME. DO YOU RECALL THE FORD EXPLORER ROLLOVER MISHAPS? *TR

Fuel/Propulsion System
Filed Nov 14, 201330,974 milesPA

I WAS DRIVING IN THE PITTSBURGH AREA WHEN MY 2011 FORD FUSION LOST ACCELERATION. I WAS FORTUNATE ENOUGH TO BE ABLE TO PULL OFF INTO AN ABANDONED CAR WASH AND OUT OF HEAVY TRAFFIC. I SHUT THE ENGINE OFF AND 30 SECONDS LATER WAS ABLE TO RESTART THE CAR. I THEN DROVE 15 MILES TO MY DEALER. TODAY ON NOVEMBER 14 MY DEALER FOUND A CODE INDICATING A PROBLEM WITH THE ELECTRONIC-THROTTLE BODY WHICH THEY REPLACED UNDER WARRANTY. THEY ALSO CLEANED THE FUEL SYSTEM FOR WHICH I WAS CHARGED $137 BECAUSE THIS WAS SUPPOSEDLY NOT COVERED UNDER FORD'S WARRANTY. I HAVE A 2011 FORD ESCAPE WHICH CAN ALSO HAVE THE SAME PROBLEM. NEEDLESS TO SAY THIS IS CAUSE FOR WORRY AS I NOW CAN STALL OUT IN ANY ONE OF TWO VEHICLES. THIS WOULD APPEAR TO BE A VERY SERIOUS PROBLEM WITH FORD VEHICLES. *TR

Fuel System, Gasoline
Filed Nov 13, 201338,137 milesTX

DRIVING DOWN HIGHWAY, CAR LOSES POWER LIKE IT WASN'T PULLING, LUCKILY I WAS IN SLOW LANE ON HIGHWAY, WHEN I GOT OVER TO SHOULDER OF 2 LANE HIGHWAY THE WRENCH ON DASHBOARD LIT UP & CAR DIED, AFTER SITTING FOR 5--7 MINUTES IT CRANKED BACK UP AND I WAS ABLE TO TAKE TO FORD DEALERSHIP. I AM NOT REAL HAPPY AFTER READING ALL THE PROBLEMS PEOPLE ARE HAVING. I USUALLY TAKE MY 5 YR OLD GRANDSON TO DAYCARE IN MORNING SO AFTER THIS I AM KINDA LEARY OF DRIVING THIS CAR. IF I HAD HAVE BEEN IN THE FAST LANE ON THIS HIGHWAY I WOULD HAVE HAD A HARDER TIME GETTING OUT OF TRAFFIC AND PROBABLY HIT BY ANOTHER CAR OR AN 18 WHEELER. THANK GOD I DID NOT HAVE MY GRANDSON WITH ME. AFTER THIS I SERIOUSLY THINK I NEED TO GET RID OF THIS VEHICLE. *TR

Engine
Filed Nov 13, 201396,540 milesMI

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE BATTERY AND OIL WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 96,540 AND THE CURRENT MILEAGE WAS 99,448.

Vehicle Speed Control
Filed Nov 9, 201342,467 milesIL

DRIVING AT 45 MPH, WHEN CAR LOST POWER AND YELLOW WRENCH WARNING LIGHT CAME ON. COASTED INTO PARKING LOT WITH ACCELERATOR NOT RESPONDING. TURNED CAR OFF, RESTARTED IT AND OK. TOOK TO FORD DEALER AND WAS CHARGED OVER $500 TO REPLACE THE THROTTLE BOX. TOLD NOT IN WARRANTY BUT SAW MANY COMPLAINTS ONLINE FOR THIS PART IN FUSIONS AND ESCAPES. *TR

Engine
Filed Nov 5, 201342,736 milesFL

DRIVING ON THE HIGHWAY IN CLERMONT FL. WHEN CAR SUDDENLY LOST POWER, FORTUNATELY I WAS ABLE TO PULL OFF THE ROAD, CAR WAS SHAKING AND SPUTTERING AND THE WRENCH LIGHT CAME ON.SHUT THE CAR OFF AND THEN RESTARTED IT, IT WILL RUN SOMETIMES FINE FOR A FEW DAYS THEN IT WILL HAPPEN AGAIN,SOMETIME TWO OR THREE TIMES IN ONE DAY.I PICK UP MY GRANDCHILDREN FROM SCHOOL AND SOMETIMES WORK LATE AT NIGHT. THIS IS A SERIOUS SAFETY PROBLEM, WHAT IS FORD WAITING FOR TO RECALL THIS VEHICLE,FOR SOMEONE TO BE INJURED OR KILLED?THEY NEED TO FIX THIS DANGEROUS PROBLEM. *TR

Fuel/Propulsion System
Filed Nov 4, 201341,000 milesCO

WE WERE GOING DOWN A MAJOR ROADWAY AT ABOUT 45 MPH WHEN THE CAR JUST DECELERATED TO ABOUT 1 MPH. IT TOOK US AWHILE TO GET OVER 2 LANES OF HEAVY TRAFFIC TO THE SIDE OF ROAD WHERE WE STOPPED THE CAR. THE WRENCH LIGHT CAME ON. WITH IT STILL RUNNING WE POPPED OPEN HOOD AND CAR APPEARED TO BE RUNNING JUST FINE. WE COULD NOT GET THE RPM'S TO GO UP AT ALL. WE TURNED OFF CAR COMPLETELY, AND THE WRENCH LIGHT WENT OFF AND CAR DROVE NORMAL. 2 HRS LATER THE CAR DID THE EXACT SAME THING AND WE PULLED OVER AND STARTED IT UP AGAIN AND GOT HOME. WE BELIEVE IT HAS TO DO WITH THE ELECTRONIC THROTTLE BODY, BC OTHER COMPLAINTS ARE EXACTLY AS OURS WITH THIS YEAR, MAKE, AND MODEL OF CAR. *TR

Power Train
Filed Nov 3, 201345,500 milesNE

INCIDENT #1. WHEN ACCELERATING FROM A STOP, THE ENGINE STARTED JERKING AND THE CAR ROLLED FORWARD SLOWLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. SHIFTED TO NEUTRAL, ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. INCIDENT #2.(TWO DAYS LATER) WHILE ACCELERATING FROM STOP, WHEN VEHICLE REACHED APPROXIMATELY 45 MPH THE ENGINE STARTED RUNNING POORLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. *TR

Engine
Filed Oct 31, 201386,000 milesNC

I WAS DRIVING ON A FIVE LANE HIGHWAY NEAR RALEIGH, NC AND I SUDDENLY LOST POWER AND THE CAR NEARLY STOPPED IN THE MIDDLE OF THE ROAD. IT WAS FRIGHTENING AND DANGEROUS TO GET TO THE SIDE OF THE ROAD ACROSS THREE LANES WHEN CARS WERE FLYING BY. TURNED THE CAR OFF, RESTARTED IT, AND WOULD GET A MILE OR SO, AND IT WOULD LOSE POWER AGAIN. HAPPENED AT LEAST 10 TIMES,AND SO, USING THE FLASHERS, I WAS ABLE TO MAKE IT TO A FORD DEALERSHIP. IT WAS DIAGNOSED AS THE THROTTLE BODY GOING BAD, AND THE SERVICE TECH TOLD ME THEY HAD DONE HUNDREDS OF THROTTLE BODY REPLACEMENTS FOR FUSIONS, AND THAT AN ATTEMPT TO HAVE A RECALL IS GOING ON. I WAS EXTREMELY FORTUNATELY TO NOT BE REAR-ENDED WHICH COULD HAVE BEEN A DEADLY CRASH, AND IT WAS TERRIFYING TRYING TO CROSS THREE LANES OF TRAFFIC WITH THE CAR BARELY MOVING AS IT LOST ALL POWER IN LESS THAN 10 SECONDS EACH TIME. *TR

Power Train
Filed Oct 30, 201387,500 milesFL

LUCKY ME, I HAPPENED TO HAVE TWO OF THESE FAILED DESIGNED VEHICLES. MY WIFE HAS A 2010 THAT DEVELOPED THROTTLE BODY PROBLEMS AT 35000 MILES AND NOW MINE AT 87500 MILES. THE 2010 LEFT HER STRANDED WITH ZERO ENGINE POWER, IN THE MIDDLE OF BUSY ROADS A TOTAL OF TWO TIMES BEFORE THE DEALERSHIP (PALM COAST FORD) ON THE THIRD VISIT DECIDED THAT JUST CLEANING AND SPRAYING DOWN THE FAILING HARDWARE DIDN'T CUT IT AND FINALLY PUT A NEW ONE ON, LUCKILY STILL UNDER WARRANTY. THE MECHANIC DID HOWEVER SAY THAT THIS IS A COMMON OCCURRENCE FOR THESE FORD PRODUCTS AND THAT THE SAME THING WOULD PROBABLY HAPPEN TO THE THROTTLE BODY HE JUST PUT ON. WHY FORD DID NOT FIX THE PROBLEM SOONER AT THAT POINT IN TIME? MY GUESS, NOT ENOUGH PEOPLE HAD A DIRECT LINK TO THEIR DEATH FROM CAR ACCIDENTS AT THAT POINT IN TIME! 20,000 MILES LATER SO FAR NO OTHER PROBLEMS. NOW MY 2011 FUSION IS A MANUAL 6 SPEED. WHEN MY THROTTLE BODY FAILED THIS MORNING WHILE GOING TO WORK I NOTICED THAT WHILE IN CRUISE CONTROL THE SPEED WAS PULSING DOWN AND UP AROUND TWO MPH. THIS WOULD HAPPEN FOR A SHORT TIME AND THEN STOP AND BE FUNCTIONING PROPERLY FOR A WHILE AND THEN DO IT AGAIN. FINALLY AT A LIGHT I NOTICED THE IDLE UP AND DOWN AND AFTER ACCELERATING TO 60 IT SUDDENLY WENT TO IDLE OF 900 RPM. NO POWER FROM THE ENGINE. YOU COULD FLOOR IT AND NOTHING. WELL ONCE AGAIN LIKE MANY OTHERS THAT HAVE HAD THE SAME FORD FAILURE EXPERIENCE I ALMOST WAS HIT BY ANOTHER VEHICLE BECAUSE OF NO WHERE TO PULL OVER. I WILL PURCHASE THE PART A

Visibility › Defroster/Defogger/Hvac System
Filed Oct 29, 20132,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE HEATER WAS ACTIVATED, THE SILVER PORTION OF THE HEAT ADJUSTERS WOULD BECOME EXTREMELY HOT AND COULD NOT BE ADJUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 50,000.

Engine
Filed Oct 28, 201357,490 milesNC

VEHICLE HESITATES THEN ENGINE SHUTS DOWN! *TR

Steering
Filed Oct 26, 201347,000 milesOH

WHEN STARTING MY CAR THE POWER STEERING ASSIST WARNING WAS DISPLAYED. WHEN I SHUT THE CAR BACK OFF AND RESTARTED IT THE PROBLEM WENT AWAY. THIS HAPPENED ABOUT 3 TIMES IN ABOUT 3000 MILES. ABOUT THE FOURTH TIME THIS HAPPENED, SHUTTING IT OFF DID NOT CORRECT THE PROBLEM. SERVICE ADVANCETRAC WAS NOW ALSO DISPLAYED. THE CAR HAS NO POWER STEERING OR ADVANCETRAC AT THIS TIME. THE CODES THAT WERE STORED IN THE COMPUTER WERE FOR THE PINION SENSOR FAILURE. THIS SENSOR IS USED BY BOTH SYSTEMS AND IS NOT REPLACEABLE BY ITSELF. THE ENTIRE RACK AND PINION NEEDS TO BE CHANGED. THE QUOTE FROM MY DEALER WAS ABOUT $1400. *TR

Fuel/Propulsion System
Filed Oct 25, 201342,600 milesOH

I WAS ON MY WAY TO WORK YESTERDAY MORNING (APPX 7:30AM SO IT WAS DARK OUT) AND I WAS SLOWING DOWN WITH TRAFFIC (TOOK PRESSURE OFF THE GAS PEDAL) WHILE CROSSING A BRIDGE AND WHEN I WENT TO ACCELERATE AGAIN THE CAR STOPPED MOVING AND THE WRENCH LIGHT LIT UP ON THE DASHBOARD. MY CAR WAS STILL RUNNING, BUT I HAD THE GAS PEDAL TO THE FLOOR AND THE CAR WOULD NOT MOVE. WHEN I REALIZED I WASN'T MOVING I HIT THE HAZARD BUTTON AND BRACED MYSELF FOR IMPACT AS CARS WERE SWERVING AROUND BOTH SIDES OF ME. I PUT THE CAR IN PARK, SHUT IT OFF, AND TRIED TO RE-START IT. IT DID NOT START RIGHT AWAY, BUT WHEN IT DID I REVVED THE ENGINE, PUT THE CAR IN GEAR AND PULLED OFF THE ROAD. I RESTARTED THE CAR AGAIN AND PROCEEDED TO WORK. I LEARNED THAT THIS IS A COMMON ISSUE FOR THIS PARTICULAR VEHICLE, YET IT IS NOT A RECALL ISSUE AT THIS POINT IN TIME. BASED ON MY EXPERIENCE YESTERDAY, IT SEEMS NEGLIGENT THAT THIS PARTICULAR ISSUE HAS NOT YET WARRANTED AN ACTION FOR A RECALL. I WAS FORTUNATE THAT I REACTED QUICKLY AND TURNED ON THE HAZARDS AND WAS NOT STRUCK BY ANOTHER VEHICLE, ESPECIALLY BEING ON A BRIDGE OVER A BODY OF WATER. *TR

Power Train
Filed Oct 25, 201368,000 milesMI

CAR LOST POWER TURNING LIKE THE TRANSMISSION WAS NOT ENGAGED. THE WRENCH LIGHT CAME ON. THE PROBLEM WAS THE THROTTLE BODY WENT BAD LOST COMMUNICATION WITH POWER TRAIN.. IT APPEARS A LOT OF THESE ARE BEING REPORTED FOR THE FUSION V6 SEL MODEL. I HAD THE REPAIR DONE AT HUNTINGTON FORD IN ROCHESTER MI. AND PAID $550 FOR THE REPAIR. I HAVE THE DEFECTIVE PARTS IF NEEDED FOR ANYTHING. *TR

Power Train
Filed Oct 24, 201357,886 milesTN

WENT TO MAKE A LEFT HAND TURN IN AN INTERSECTION AND CAR WOULD NOT GO. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, IT WOULD NOT GIVE THE CAR GAS TO MOVE. THE RPM SHOWED THE CAR WAS IDLING, AND THE SERVICE WRENCH LIGHT CAME ON. ENGINE WAS SHAKING AND APPEARED TO BE SPUTTERING. VERY SCARY. I WAS ALMOST HIT BY ANOTHER CAR BECAUSE OF BEING STALLED IN THE INTERSECTION. *TR

Engine
Filed Oct 21, 201339,000 milesIL

"WRENCH" LIGHT CAME ON AND CAR LOST ALL POWER OVER 60 MPH. RESTARTED VEHICLE UNDERWAY AND STILL HAD NO POWER. HAD TO PULL OFF THE SIDE OF THE ROAD ON A VERY DANGEROUS HIGHWAY ON AN EXTREMELY FOGGY MORNING. RESTARTED AND CAR IDLED EXTREMELY ROUGH AND AGAIN HAD NO ACCELERATION. A FEW MINUTES LATER THE VEHICLE RESTARTED AND CONTINUED ON AS NORMAL. EXACT SAME INCIDENT HAPPENED LATER THAT DAY ON THE WAY HOME. VEHICLE DID NOT WANT TO START. AFTER A FEW MINUTES OF SITTING, WAS ABLE TO CONTINUE ON AS NORMAL. HAVE NOT DROVE THE CAR SINCE THE INCIDENT. *TR

Vehicle Speed Control
Filed Oct 21, 20139,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 9000.

Power Train
Filed Oct 21, 201341,735 milesOH

I PULLED OUT OF MY DRIVEWAY AND MADE IT ABOUT 40 YARDS WHEN THE CAR LURCHED TWICE AND SHUT OFF. I LET IT SIT FOR A FEW MINUTES AND STARTED IT BACK UP. WAS ABLE TO GO ABOUT A QUARTER OF A MILE AND IT DIED AGAIN. I CALLED A TOW TRUCK BECAUSE I WAS TOO AFRAID TO TRY TO DRIVE IT ANYWHERE. LUCKILY I WAS IN MY NEIGHBORHOOD AND WAS NOT ON A BUSY ROAD OR A HIGHWAY LIKE SO MANY OTHERS HAVE COMPLAINED ABOUT. I WAS ALSO VERY FORTUNATE THAT I DID NOT HAVE MY CHILDREN WITH ME - ONE WHO IS CURRENTLY RECOVERING FROM SURGERY AND CANNOT WALK. AFTER DOING RESEARCH AND FINDING THE VERY COMMON ISSUES WITH THE FUSION, I ASKED THEM TO CHECK THE THROTTLE WHEN RUNNING THE DIAGNOSTICS. SURE ENOUGH, THAT WAS THE REASON. $450+ AFTER THE REPAIRS AND THE TOW. MY CAR ONLY HAS 41,000 MILES ON IT, BUT IS UNFORTUNATELY OUTSIDE OF THE WARRANTY PERIOD. FORD SHOULD STEP UP AND PAY FOR THESE REPAIRS DUE TO THE DANGEROUS AND FATAL ISSUES THAT THIS PROBLEM CAN CAUSE. I'M VERY NERVOUS ABOUT THIS ISSUE AND AM SHOCKED THAT THERE IS NOT A RECALL AFTER SO MANY REPORTED INCIDENTS. I'M CONSIDERING SELLING THIS CAR - I PLANNED TO KEEP IT FOR MANY YEARS, BUT MY SAFETY AND MY FAMILIES IS MUCH MORE IMPORTANT. I WOULD URGE THAT THERE BE A RECALL ON THIS EXTREMELY SERIOUS AND DANGEROUS PROBLEM BEING EXPERIENCED SO FREQUENTLY. *TR

Engine
Filed Oct 21, 201365,000 milesTN

THIS HAS HAPPENED 7 TIMES IN THE LAST 2 DAYS. WHILE DRIVING, THE ENGINE JUST QUITS, OR WHILE IDLING AT A RED LIGHT , IT JUST STALLS. THE YELLOW WRENCH LIGHT COMES ON. IT RESTARTS, BUT THIS IS VERY FRIGHTENING WHEN IT HAPPENS WHILE DRIVING AT 30-40 MPH. FORTUNATELY FOR ME, NO ONE WAS BEHIND ME WHEN IT HAPPENED AND I WAS ABLE TO RESTART THE CAR WHEN THE ENGINE DIED IN THE MIDDLE OF THE ROAD. I DROVE IT STRAIGHT HOME, BUT IT HAPPENED 5 TIMES ON THE 8 MINUTE DRIVE HOME. I RESEARCHED AND FOUND THAT THIS IS A KNOWN PROBLEM WITH FORD. I REACHED OUT TO FORD MOTOR CORP BY EMAIL AND THEIR RESPONSE TO ME WAS BASICALLY, "HATE THAT FOR YOU, WE'RE NOT ISSUING A RECALL." FORD IS PERFECTLY AWARE OF THIS PROBLEM BUT CORPORATE GREED FAR OUTWEIGHS CONSUMER SAFETY AND THEY WON'T OWN UP TO THE FACT THAT THEY HAVE A SHODDY, AND DANGEROUS PRODUCT. *TR

Vehicle Speed Control
Filed Oct 21, 201341,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 75 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 02/11/2014 *BF THE THROTTLE BODY WAS REPLACED. UPDATED 02/11/14

Vehicle Speed Control
Filed Oct 20, 201341,000 milesNJ

I WAS DRIVING DOWN THE STREET WHEN MY IDLE AND RPM WENT DOWN AND I KEPT PRESSING ON THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE (WARNING WRENCH SYMBOL APPEARED). I WAS BARELY ABLE TO PULL OUT OF TRAFFIC AND I NEARLY GOT HIT IN THE REAR BY A TRACTOR TRAILER. I TURNED OFF THE CAR AND GOT OUT MY MANUAL WHICH SAID SOMETHING ABOUT THE THROTTLE BODY. I TURNED ON THE CAR AND EVERYTHING WAS FINE SO I TOOK THE BACK ROAD HOME (NITETIME) AND WENT ABOUT 10 MILES AND PARKED IN FRONT OF MY HOME. WENT OUT IN THE MORNING (SUNDAYOCTOBER 20) AND WAS GOING TO DRIVE IT TO THE DEALER TO LEAVE OVERNITE, GOT A MILE FROM MY HOME AND THE SAME THING HAPPENED, CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALER. *TR

Engine
Filed Oct 18, 201358,000 milesSC

MY CAR SHUT OFF WHILE AT A RED LIGHT WHEN TRYING TO GIVE IT GAS. RESTARTED AFTER A FEW TRIES. HAD THE BATTERY AND ALTERNATOR CHECKED AND BOTH WERE FINE. IT CONTINUED TO GIVE ISSUES AND FINALLY WOULD SHUT OFF WHILE GOING BETWEEN 1-10 MPH. TOOK IT TO FORD TO HAVE A TEST RAN ON IT, AND THEY SHOWED IT WAS A FAULTY THROTTLE BODY AND WOULD NEED TO BE REPAIRED. WE PURCHASED THE PART AND PAID FOR A REPAIR FOR THIS EVEN THOUGH 725,000 OTHER VEHICLES IN THE SAME MAKE HAVE BEEN HAVING THESE ISSUES. IT IS QUITE FRUSTRATING. *TR

Power Train
Filed Oct 17, 201360,000 milesMO

AT 6:55AM ON INTERSTATE I-70 EAST IN KC MO I WAS DRIVING IN THE FAST LANE AT THE CORRECT SPEED OF 65 MPH ON MY WAY TO WORK AND MY WRENCH LIGHT CAME ON AND THE NEXT THING I KNEW MY CAR STARTED DOWN SHIFTING AND SHAKING UNTIL IT CAME TO A COMPLETE STOP. I PUT ON MY HAZARDS BUT WAS SCARED FOR MY LIFE CAUSE OF THE VERY HEAVY TRAFFIC AND I HAD A SEMI TRUCK BEHIND ME. I COULDN'T GET OVER BECAUSE OF THE HEAVY TRAFFIC AND HOW FAST MY CAR WENT FROM 65 TO ZERO IN MINUTES. ONCE I CAME TO A FULL STOP, I SHUT MY CAR OFF AND TURNED IT BACK ON WHICH AT THAT TIME IT ACTED FUNNY BUT THEN I WAS ABLE TO MAKE IT TO WORK.I AM A MOTHER OF 3 CHILDREN AND AT THAT MOMENT MY LIFE FLASHED BEFORE MY EYES. THIS IS A VERY SERIOUS MATTER. I CALLED MY DEALERSHIP BLUE SPRINGS FORD AND TOLD THEM ABOUT IT AND THEY SAID THEY HAVE BEEN GETTING ALOT OF COMPLAINTS ON THAT ISSUE. HE SAID IT'S MORE THAN LIKELY THE THROTTLE SYSTEM AND THAT THERE ARE NO RECALLS YET. MY QUESTION IS DOES SOMEONE HAVE TO DIE BEFORE THEY MAKE THIS AN ISSUE????? I ALMOST GOT HIT BY 3 CARS AND A SEMI. PLEASE HELP.. THIS IS MY SECOND COMPLAINT ABOUT THIS ISSUE. FIRST ONE WAS FEB. 25TH, 2012. THANK YOU, *TR

Engine
Filed Oct 17, 201352,000 milesOH

WAS TRAVELING 45 MPH WRENCH LIGHT CAME ON AND STALLED. *TR

Engine
Filed Oct 17, 2013OR

THIS ISSUE IS A BIG SAFETY CONCERN!! I HAVE SEEN MANY STATEMENTS ONLINE ABOUT THE THROTTLE BODY ISSUE AND THEIR SHOULD BE A RECALL!! I PERSONALLY HAVE HAD TO HAVE MY CAR TOWED TWICE WITHIN A 2 WEEK PERIOD BECAUSE OF THIS ISSUE. EVERY TIME MY CAR BROKE DOWN IT WAS THE SAME THING. I WAS GOING ALONG FINE AND THEN THE CAR ALL OF A SUDDEN DIES, CHUGS, I DRIFT TO THE SIDE OF THE ROAD SO I DON'T GET HIT AND THEN THE ENGINE LIGHT COMES ON WITH THE WRENCH TOOL! HOW SCARY AND UNSAFE! I AM JUST SO GLAD I WASN'T IN AN INTERSECTION OR HIT BY ANOTHER CAR BECAUSE MY FORD FUSION DECIDED TO DIE OUT OF NO WHERE! I HAVE HAD TO GO THROUGH TWO TOWS, DAYS OF WAITING FOR MY CAR TO GET FIXED AND MY WARRANTY DECIDING THEY AREN'T GOING TO COVER MY COST!! UNBELIEVABLE!!! FORD NEEDS TO TAKE SOME ACTION NOW! MANY PEOPLE FROM WHAT I HAVE SEEN ARE GOING THROUGH THE SAME THING AND SOMETHING NEEDS TO CHANGE. THIS ISSUE SHOULDN'T BE ON THE CUSTOMERS SHOULDER AND FORD NEEDS TO TAKE RESPONSIBILITY BEFORE SOMEONE IS SERIOUSLY INJURED FROM AN ISSUE THEIR CARS ARE MAKING. PLEASE DO SOMETHING ABOUT THIS! *TR

Steering
Filed Oct 17, 201350,000 milesNC

I WAS DRIVING ON THE INTERSTATE AND ABOUT TO EXIT OFF OF THE INTERSTATE WHEN MY POWER STEERING LOCKED UP. I WAS ABLE TO PULL MY STEERING WHEEL ENOUGH TO GET OFF OF THE INTERSTATE AND ONTO THE SHOULDER BUT COULD NOT TURN MY STEERING BACK AND FORTH. I TURNED MY CAR OFF AND WHEN I TURNED THE CAR BACK ON I WAS ABLE TO MOVE MY STEERING WHEEL. I HAVE HAD THIS CAR SINCE IT WAS BRAND NEW AND I HAVE SERVICED IT ON A REGULAR BASIS. THE CAR IS A 2011 WITH ONLY 50,000 MILES ON THE VEHICLE. I WAS ABLE TO GET THE CAR SAFELY TO THE SHOULDER BUT COULD HAVE ENDED HAD A VERY BAD ACCIDENT. I AM NOW FEARFUL TO DRIVE THE CAR. *TR

Electrical SystemFire
Filed Oct 16, 201351,960 milesTX

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BATTERY CABLE ASSEMBLY WAS BURNED, CAUSING FIVE FUSES TO MALFUNCTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,960. UPDATED 01/07/14*LJ UPDATED 1/17/2014 *JS

Fuel/Propulsion System
Filed Oct 15, 201327,980 milesMI

TRAVELING AT A STEADY SPEED AND THE ENGINE CUT OUT. NOT COMPLETELY BUT HAD NO ACCELERATION CONTROL. HAVE READ ON-LINE THAT THIS IS CALLED "LIMP" MODE. WAS ABLE TO PULL SAFELY OFF THE ROAD AND THEN RESTARTED THE CAR AFTER WHICH THE VEHICLE OPERATED OK. THIS HAS HAPPENED 3 TIMES IN THE LAST WEEK. TOOK CAR TO DEALER WHO REPLACED THE THROTTLE BODY AT NO CHARGE SINCE THE VEHICLE WAS STILL UNDER WARRANTY. ALTHOUGH I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT OR INJURY, I COULD SEE THIS BEING A SERIOUS SAFETY ISSUE FOR A DRIVER ON THE EXPRESSWAY OR PULLING IN TO HEAVY TRAFFIC. *TR

Power Train
Filed Oct 15, 201343,800 milesGA

I WAS AT A TRAFFIC SIGNAL AND VEHICLE WOULD NOT ACCELERATE WHEN THE LIGHT TURNED GREEN. IT DID NOT GO DEAD BUT WOULD MOVE ONLY AT A VERY VERY SLOW SPEED, AND THE ENGINE SHUDDERED AND RAN ROUGHLY. THE WRENCH INDICATOR LIGHT CAME ON. I GOT THE CAR ACROSS THREE LANES OF TRAFFIC TO THE SHOULDER, TURNED IT OFF AND RESTARTED WITH NO FURTHER TROUBLE. DROVE HOME WITHOUT INCIDENT. TOOK THE CAR INTO THE DEALERSHIP AND PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR

Engine
Filed Oct 12, 201363,000 milesIN

WHILE DRIVING AT ALL TIMES, THE VEHICLE WOULD START TO SURGE AND BUCK THEN LOOSE POWER. IT NEVER COMPLETELY DIED BUT WHEN I PULLED OVER IT RAN TERRIBLE AND WOULD NOT ACCELERATE. I TURNED IT OFF FOR A FEW SECONDS AND RESTARTED IT. IT WOULD RUN FOR A WHILE, GOOD, THEN THE PROBLEM WOULD REOCCUR. THE ENGINE LIGHT CAME ON, I HAD THE CODE CHECKED. THE RESULT WAS A FAULTY THROTTLE BODY OR SORT IN THE THROTTLE BODY MODULE. *TR

Steering
Filed Oct 11, 201350,300 milesMI

WHILE DRIVING AT ABOUT 45 MPH THE CAR CHIMED AND POSTED A WARNING ON THE DISPLAY. IT TOLD ME TO CHECK THE POWER STEERING. THE POWER STEERING WAS STILL WORKING SO I CONTINUED DRIVING. ONCE I CAME UPON A STOP LIGHT I TURNED THE VEHICLE OFF TO TRY AND CLEAR THE CODE. WHEN I TURNED THE VEHICLE BACK ON IT CHIMED AGAIN AND THEN POSTED A SERVICE STEERING NOW WARNING. I PROCEEDED FROM THE TRAFFIC LIGHT AND MADE A RIGHT HAND TURN ONTO ANOTHER ROAD. THE POWER STEERING WAS GONE AND THE VEHICLE WAS VERY HARD TO TURN. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP AND THEY CLAIM THE PROBLEM IS A STEERING GEAR AND WILL COST $1700 TO REPLACE IT. *TR

Electrical System
Filed Oct 10, 201360,717 milesAR

MY WIFE HAD MY 6 MONTH OLD SIGN IN THE BACKSEAT WHEN SHE WAS PULLING OUT FROM A STOP SIGN INTO A 4WAY WHEN THE CAR LURCHED AND THE ACCELERATOR QUIT RESPONDING IN THE MIDDLE OF THE STREET A TRUCK NEARLY T BONED HER ON THE DRIVER SIDE WHERE OUR SON WAS IN HIS CAR SEAT UPON DIAGNOSTICS THE ELECTRONIC THROTTLE BODY WAS STUCK OPEN. I'VE FOUND SIMILAR ISSUES WITH SIMILAR VEHICLES ALTHOUGH THE DEALERSHIP INFORMED ME MY VEHICLE IS NOT CURRENTLY ON A RECALL LIST. *TR

Electronic Stability Control (esc)
Filed Oct 9, 201357,379 milesTN

VEH DIED WHILE DRIVING GOING 85 MILES AN HR AND JUST CUTS OFF. *TR

Electronic Stability Control (esc)
Filed Oct 9, 201348,678 milesTN

VEH DIED WHILE DRIVING AND CK ENG LIGHT IS ON HAD TP REPLACE THROTTLEBODY 490.00. *TR

Steering
Filed Oct 8, 201367,245 milesMO

BACKING OUT OF MY GARAGE, STARTED HEARING WARNING SOUNDS GOING OFF, MESSAGE BOARD SCROLLED THE FOLLOWING: POWER STEERING SYSTEM FAULT. I WAS UNABLE TO STEER MY VEHICLE AT ALL. I HAD TO HAVE THE CAR TOWED TO A CAR REPAIR SHOP. AFTER A FEW DAYS OF TRYING TO GET THE COMPUTER TO READ MY CAR TO SEE WHAT WAS WRONG, THE CAR REPAIR SHOP HAD TO TOW MY CAR OVER TO A FORD DEALER WHO WAS ABLE TO TELL THE MECHANIC THAT MY ENTIRE STEERING SYSTEM WAS OUT AND NEEDED TO BE REPLACED. NOT ONLY THAT, THIS PARTICULAR PART CAN ONLY BE PURCHASED FROM FORD AND THE PART ALONE COST $1105.26. THIS IS VERY MUCH A SAFETY ISSUE AND THIS SHOULD BE RECALLED. A COUPLE OF DAYS PRIOR TO THIS INCIDENT I WAS DRIVING DOWN 24 HWY GOING BETWEEN 40 AND 45 MPH WHEN THIS FIRST OCCURRED AND I FINALLY FOUND MYSELF IN THE MIDDLE OF A HEAVILY TRAFFIC AREA NOT ABLE TO STEER MY VEHICLE TO THE LEFT OR RIGHT. I WAS CONCERNED WITH GETTING OFF THE ROAD IN A SAFE MANOR. THANKFULLY I WAS ABLE TO COAST MY VEHICLE TO A STOPPING POINT, READ MY MANUAL AND DISCOVER A RESETTING PROCESSING. IT WORKED AND I WAS ABLE TO MAKE IT HOME. UNFORTUNATELY, THE RESET PROCESS DID NOT WORK THIS LAST TIME. I CONTACTED FORD AND THEY DID NOT OFFER ANY HELP, ONLY STATED THERE WAS NO RECALL ON THIS DEVICE AND THAT MY WARRANTY WAS NO LONGER VALID AND I HAD NO EXTRA COVERAGE. FORD SHOULD BE FORCED TO RECALL THIS SYSTEM SINCE SO MANY PEOPLE AROUND THE COUNTRY ARE HAVING AN ISSUE WITH THIS SYSTEM. THERE IS NO WAY THE STEERING SYSTEM SHOULD GO OUT WITHIN 60 T

Engine
Filed Oct 7, 201358,000 milesPA

THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 55+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS . HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY CARS GOING A LOT FASTER THAN ME WHILE I WAS MOVINGTO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →