2011 Ford Fusion complaints

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE DEFROSTER FAILED CAUSING THE CONTACT'S VISIBILITY TO BE BLOCKED. THE CONTACT INSPECTED THE VEHICLE AND DIAGNOSED THAT THE BLOWER MOTOR RESISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 50,000.

I WAS ENTERING A HIGHWAY DURING RUSH HOUR AND GOING ABOUT 10 MPH AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. SINCE I WAS STUCK IN TRAFFIC I WAS FORCED TO ENTER THE HIGHWAY FOR ABOUT 1/2 MILE WITH NO CONTROL OVER MY STEERING. I EXITED THE HIGHWAY, TURNED OFF THE CAR FOR ABOUT 10 MIN AND RESTARTED. THE LIGHT WENT OFF AND POWER STEERING RETURNED. FROM READING OTHER POSTS, THIS SOUND LIKE I'M NOT THE ONLY ONE THIS HAS HAPPENED TO. NO POWER STEERING ON A BUSY TEXAS HIGHWAY DURING RUSH HOUR IS PRETTY SCARY. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE POWER STEERING WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE ELECTRONIC POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE STEERING RACK WAS REPLACED. UPDATED 09/11/2014 *JS

I BOUGHT A USED 2011 FORD FUSION SEL AND 58 DAYS LATER THE POWER STEERING WENT OUT AS I WAS BACKING OUT OF THE DRIVEWAY. IT CURRENTLY HAS 24,000 MILES ON IT AND IS IN EXCELLENT CONDITION. I WAS LUCKY THAT I WAS CLOSE TO HOME AND MY WIFE WASN'T DRIVING IT BECAUSE I HAD TO MUSCLE IT BACK ONTO THE DRIVEWAY, AS THE STEERING WAS VERY STIFF. I TOOK IT TO THE DEALER AND THEY WANT TO REPLACE A PART ( I'LL FIND OUT TOMORROW WHAT PART IT IS) BUT THEY DID SAY IT COULD COST ABOUT $1600. THIS SEEMS TO BE A COMMON PROBLEM WITH THE FUSIONS AND A POTENTIALLY DANGEROUS ONE. IF THE POWER STEERING GOES OUT AT HIGH SPEEDS DRIVEN BY A SMALL PERSON IT IS A DISASTER IN THE MAKING. PLEASE HELP RESOLVE THIS PROBLEM! *TR

STEERING FEELS VERY LOOSE. WHEN I HIT THE BRAKES MY CAR STEERING FEELS VERY LOOSE. *TR

WHILE DRIVING ALONG THE HIGHWAY MY GAUGES ON THE INSTRUMENT PANEL WENT OUT MOMENTARILY, AND THEN CAME BACK ON WITH THE MESSAGE "SERVICE ADVANCETRAC." I DIDN'T THINK MUCH ABOUT IT BECAUSE IT WENT AWAY WHEN I TURNED MY CAR OFF AND BACK ON. A COUPLE WEEKS LATER (STARTING JUNE 16TH) THE INSTRUMENT PANEL KEPT GOING OUT EVERY TIME I DROVE THE VEHICLE, AND MULTIPLE MESSAGES CAME UP IN THE MESSAGE CENTER ABOUT GETTING MY BRAKE SYSTEM CHECKED AND ALL FOUR TIRE PRESSURES WERE LOW. ALONG WITH THESE OTHER MESSAGE CENTER MALFUNCTIONS, THE ANTI-THEFT SECURITY SYSTEM WAS MALFUNCTIONING AND NOT RECOGNIZING EITHER KEY I HAVE FOR THE CAR. A COUPLE OF TIMES IT TOOK 20 MINUTES OF TRYING AND HOPING TO GET THE VEHICLE TO RECOGNIZE THE KEY. I TOOK IT IN TO THE DEALERSHIP, AND NOW I HAVE TO PAY $2000 TO GET MY POWER STEERING MODULE REPLACED. I AM COMPLETELY DISAPPOINTED THAT MY 2011 FORD NEEDS TO HAVE ITS POWER STEERING REPLACED AT NOT EVEN 60000 MILES. *TR

WHEN I FIRST STARTED MY CAR, I NOTICE THE CHIMES GOING OFF LETTING ME KNOW IT WAS AN ERROR OR WARNING. I NOTICED IN THE DASH IT READ POWER STEERING ASSIST FAULT. I NOTICED THE STEERING WHEEL WAS VERY HARD TO TURN. I IMMEDIATELY TURNED OFF THE CAR AND RESTARTED AND THE MESSAGE WENT AWAY. THE VERY NEXT MORNING THE EXACT SAME THING HAPPENED. SO FOUR DAYS LATER IT HAPPENED ONLY TO FIND OUT ME RESTARTING WOULD NOT MAKE THE MESSAGE GO AWAY. SO NOW I AM WITHOUT POWER STEERING AND I HAVE READ SO MANY COMPLAINTS OF THE SAME AND NOTHING IS BEING DONE TO CORRECT THE ISSUE. NOTHING WILL HAPPEN UNLESS SOMEONE GETS HURT OR GOD FORBID KILLED. ITS TOO LATE THEN. FORD DOES NOT WANT TO BE RESPONSIBLE. *TR

I WAS DRIVING ON THE FREEWAY WITH MY 5 YR OLD SON IN THE CAR AND SUDDENLY OUT OF NOWHERE MY POWER STEERING JUST STOPPED WORKING AND SAID SERVICE POWER STEERING NOW, I'VE NEVER IN MY LIFE HAD A POWER STEERING ISSUE THIS SOON ON ANY CAR AND I KNOW FOR HAS RECALLS ON OTHER MODELS FOR POWER STEERING SO I'M WONDERING IF IT'S RELATED. *TR

BOUGHT CAR, USED 2 WEEKS AGO. DRIVING STRAIGHT AT APPROXIMATELY 30 MPH AND THE POWER STEERING ASSIST WARNING LIGHT CAME ON. THE CAR WAS VERY DIFFICULT TO STEER. HAD TO SLOW WAY DOWN AND TURN CAR WITH BOTH HANDS TUGGING ON THE STEERING WHEEL AND BRING IT INTO A PARKING LOT. TURNED MOTOR OFF AND WAITED A MINUTE OR SO AS INSTRUCTED IN THE MANUAL. STARTED CAR AGAIN AND THE POWER STEERING WORKED. THE SAME THING HAPPENED THE NEXT DAY WHILE TRAVELING AT APPROXIMATELY 50MPH. REPEATED MANEUVER AND PULLED ONTO SHOULDER OF THE ROAD. WILL RETURN TO DEALER AS IT IS UNDER WARRANTY. HAD A 2009 FUSION AND LOVED IT. *TR

WHILE DRIVING HOME FROM WORK ON A 35 MPH ROADWAY MY POWER STEERING QUIT. THE POWER STEERING WAS NO LONGER AVAILABLE. I HAD TO UTILIZE TWO HANDS AND AGGRESSIVELY TURN THE STEERING WHEEL INORDER TO TURN. I HAD AN EXTREMELY DIFFICULT TIME TURNING THE STEERING WHEEL AND MAKING A TURN. LEFT CAR ON SIDE OF ROADWAY UNTIL A TOW TRUCK TOOK IT AWAY. *TR

THE CAR WAS DIAGNOSED AS NEEDING A NEW RACK AND PINION. CAR MAKES LOUD NOISES WHEN TURNING, STOPPING, AND HITTING SMALL BUMPS. POSSIBILITY OF POWER STEERING FAILURE WHICH CAN LEAD TO CRASH. *TR

WHILE DRIVING THE CAR LOST ITS POWER STEERING. THE POWER STEERING ASSIST FAULT WARNING APPEARED ON THE DASHBOARD. THE CAR WAS SHUTOFF AND RESTARTED AND THE POWER STEERING HAD BECOME FUNCTIONING AGAIN. LATER, WHILE DRIVING THE CAR AGAIN IT LOST POWER STEERING AND THE POWER STEERING ASSIST FAULT CAME ON AS WELL AS THE SERVICE ADVANCETRAC WARNING. THE CAR IS DANGEROUS TO OPERATE - THIS SHOULD SIMPLY NOT HAPPEN WHILE DRIVING. PLEASE HAVE FORD RECOGNIZE THIS PROBLEM AND TAKE RESPONSIBILITY. THERE HAVE BEEN FREQUENT COMPLAINTS ABOUT THESE EXACT EVENTS HAPPENING TO THE FUSION MODEL. HAVE BEEN INFORMED THAT THE REPAIR BILL MAY BE OVER $2K. *TR

I WAS DRIVING ON THE 95 FREEWAY IN LAS VEGAS, NEVADA MY 2011 FORD FUSION STARTED JERKING AND IDLING DOWN LIKE IT WAS GOING TO SHUT OFF, BUT THE CAR CONTINUED TO RUN I GET 4-5 MINUTES INTO MY DRIVE AT 65 MPH AND THE CAR SHUT DOWN. I DIDN'T REALIZE THE POWER TO THE VEHICLE WAS GONE AT FIRST. CARS ARE FLYING BESIDE ME, AND BEHIND ME ON THE HIGHWAY I'M TERRIFIED THAT I'M GOING TO GET KILLED OR SERIOUSLY INJURED IN A ACCIDENT. I COAST OVER TO THE SIDE OF THE HIGHWAY PUT THE CAR IN PARK. I HAD PREVIOUSLY TAKEN MY CAR TO FORD AND THEY KEEP TELLING ME THEY COULD NOT DUPLICATE THE PROBLEM SO THEY KEEP SENDING ME AWAY. THEY REPLACED THE THROTTLE BODY IN SEPTEMBER 2013 AND THE CAR WAS FINE UNTIL FEBRUARY THIS YEAR NOW MY CAR IS BACK AT FORD I TOLD THEM I WAS NOT TAKING THAT CAR BECAUSE NOW I HAVE A SAFETY ISSUE. I CALLED THE FORD REGIONAL CUSTOMER RELATIONSHIP CENTER I HAVE A CASE NUMBER, BUT FEEL I'M NOT GETTING RESULTS. I WAS TOLD BY THE SERVICE TECH AT FORD YESTERDAY 6/17 THAT HE HAS NO IDEA WHAT'S WRONG WITH MY CAR THEY CANNOT FIGURE IT OUT. HE SAID THEY CHECK THE TRAN AND IT ALL CHECKOUT FINE. PLEASE HELP I DON'T WANT TO DIE BY THE HAND OF FORD I WANT TO SEE MY GRANDKIDS GROW UP. I HAVE THEM IN MY CAR ALL THE TIME I'M AFRAID TO PUT THEM IN THAT CAR NOW. *TR

WHILE DRIVING AT VARIOUS SPEEDS THE CAR SUDDENLY FAILS TO ACCELERATE. THIS IS ACCOMPANIED BY THE WRENCH LIGHT AND THE ENGINE LIGHT. THE ENGINE LIGHT DIAGNOSTIC CODE SAYS THROTTLE SENSOR. WHEN IT HAPPENS THE CAR APPEARS TO STALL OUT AND WILL NOT ACCELERATE BUT WILL COAST. THE ENGINE IS THEN TURNED OFF THEN BACK ON AND WILL DRIVE NORMALLY AGAIN. IT HAPPENS VERY SPORADICALLY. IT'S VERY DANGEROUS TO LOSE THE ABILITY TO ACCELERATE ESPECIALLY WHEN MAKING A TURN OR DRIVING IN A LANE WITHOUT A SHOULDER TO PULL OVER. FROM READING OTHER POSTS I'M QUITE CERTAIN IT IS A DEFECTIVE THROTTLE BODY AND BELIEVE THIS PART NEEDS TO BE RECALLED. LIVES ARE AT RISK! *TR

I OWN A 2011 FORD FUSION. WHILE TAKING MY CHILD TO A BIRTHDAY PARTY WE NOTICED SURGES IN POWER AT NO PREVIOUS INCLINATION OF A PROBLEM. TWO DAYS LATER I NOTICED THE SAME SURGE IN POWER AS IF THE CAR WANTED TO SPEED UP AND SLOW DOWN ON ITS OWN. THE PROBLEM PROGRESSED A FEW DAYS LATER TO SURGES IN POWER AND ALSO MY CAR THEN COMPLETELY DIED AT A RED LIGHT. IT IS NOW FOUR DAYS LATER AND THE PROBLEM HAS RAPIDLY INCREASED TO A PROBLEM OF DYING WHILE DRIVING DOWN THE ROAD AND DYING WHILE IDLING SITTING IN THE DRIVE WAY. THIS IS A SERIOUS SAFETY ISSUE, A CAR SHOULD NOT ACCELERATE AND DECELERATE OR COMPLETELY DIE WHILE DRIVING DOWN THE ROAD. I COULD POSSIBLY SEE A SERIOUS ISSUE OR ACCIDENT OCCURRING BECAUSE OF THIS PROBLEM. I HAVE RESEARCHED ISSUES WITH MY MODEL OF CAR AND HAVE SEEN SEVERAL PEOPLE HAVE THE SAME ISSUE AND SHARE MY CONCERN. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO MERGED TO THE SIDE OF THE ROAD AND TURN OFF AND RESTART IT. THE FAILURE RECURRED AND WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN AND A TORQUE SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE STARTING THE IGNITION THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT THE VEHICLE WOULD FUNCTION NORMALLY BUT THE FAILURE RECURRED FOUR TIMES. THE MOST RECENT FAILURE OCCURRED WHEN THE POWER STEERING FAILED TO AGAIN UPON STARTING THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

SUDDEN LOSS OF POWER STEERING WHILE STOPPED IN TRAFFIC..RESOLVED ON RESTART...3RD SUCH INCIDENT OVER THE LAST SEVERAL MONTHS...OTHER INCIDENTS OF POWER STEERING LOSS HAVE OCCURRED WHILE AT FREEWAY SPEEDS AND ALSO WHILE WAITING AT STOP LIGHTS...RESOLVES ON RESTART...RESTARTS AT LESS THAN 30 SECONDS AFTER THE FAILURES WILL NOT SET TROUBLE CODES, SO THAT DIAGNOSIS IS NOT POSSIBLE... *JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING INTERMITTENTLY FAILED WITHOUT WARNING. THE FAILURE WAS RECURRING AND THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 125,000.

OUR POWER STEERING WHEN OUT AS WE WERE DRIVING OUR DAUGHTER TO SCHOOL. VERY UNSAFE AND WE HAD WARRANTY THAT MAGICALLY DIDN'T COVER OUR POWER STEERING. WE WERE TOLD AT THE DEALER THAT OUR TIRES MADE THE RACK FALL OUT OF PLACE, BUT WHEN WE VISITED A FEW OTHER MECHANICS, THEY SAID THAT WAS UNHEARD OF AND THAT IT WAS A GIANT GLITCH. PLEASE DON'T DO A RECALL ON JUST THE FLOORMATS...OBVIOUSLY THERE IS A HUGE FLAW IN THE STEERING AS WELL AND WE DON'T HAVE $2000 TO JUST SHELL OUT TO GET IT FIXED. *TR

FORD REPLACED THE THROTTLE BODY. AS THIS BEING THE 2ND THROTTLE BODY REPLACEMENT IN 6 MONTHS. MY CAR IS NOW LUNGING FORWARD DANGEROUSLY I AM AFRAID OF DRIVING IT. STILL STALL ON THE HIGHWAY. AND MY AVG MILES PER GALLON HAVE PLUNGED FROM 29.9 TO 20.1. I ONLY DRIVE FORD TOUGH. BUT NOW I THINK ITS " FORD THE WEAK" AND PAYING FOR A PIECE OF CRAPPLE AT 400 A MONTH FOR 6 YEARS I NO JOKE. DEAR FORD I PUT MY LIFE IN YOUR HANDS. ID RATHER LIVE WITH BAD CREDIT THAN BE KILLED BY A CAR THATS FAILING. *TR

DRIVING VEHICLE THROUGH A PARKING GARAGE AND THE POWER STEERING WENT OUT. NO POWER STEERING ASSIST AVAILABLE. A PROMPT CAME UP ON DASHBOARD STARTING "POWER STEERING ASSIST FAILURE." *TR

WAS DRIVING IN AN AREA OF STOP LIGHTS AND LOW SPEED, SERVICE POWER STEERING CAME ON AS WELL AS SERVICE ADVANCETRAC. DID NOT KNOW AT THE TIME WHAT IT MEANT, PARKED CAR AND CAME BACK, HAD NO STEERING. HAD THE VEHICLE TOWED TO CLOSEST FORD DEALERSHIP AND WAS ESTIMATED AT $2000 REPAIR, HAD IT TOWED TO MY PERSONAL MECHANIC WHO HAS SERVICED MY CAR SINCE I PURCHASED IT. HE FIXED THE PART FOR SIGNIFICANTLY LESS AND WITH A WARRANTY. I RECEIVED MY CAR MAY 22ND. LAST NIGHT, JUNE 2ND WAS DRIVING IN LOW SPEED AREA WHEN SAME WARNINGS CAME ON, DECIDED TO DRIVE IT 2 HOURS HOME SO MY MECHANIC CAN INVESTIGATE FURTHER WITH THE DEALERSHIP I BOUGHT THE VEHICLE FROM TO SEE WHAT THE PROBLEM IS. I HAD NOT EVEN HAD MY CAR FOR TWO FULL WEEKS. VERY FRUSTRATED WITH THE FORD DEALERSHIP SAYING THAT IT WAS MY FAULT FOR NOT BRINGING THE CAR IN AS SOON AS THE WARNINGS CAME ON THE SCREEN, THEY ALSO ACCUSED IT OF BEING MY FAULT FOR "IGNORING" A CHECK ENGINE LIGHT WHEN MY MECHANIC ALWAYS CHECKS IT AND CLEARS IT BUT IT CONTINUES TO APPEAR, IT IS A "EVAP" CODE, MEANING I'M NOT GETTING THE MAXIMUM MILEAGE THAT THE CAR WAS DESIGNED FOR BUT IT DOES NOT AFFECT THE PERFORMANCE OF THE CAR. I HAVE REPEATEDLY CONFIRMED THIS AS TO AVOID ANY CAR TROUBLES SINCE I AM LIVING 2 HOURS FROM HOME AT SCHOOL. VERY UNPROFESSIONAL CUSTOMER SERVICE AND HAVE DECIDED THAT I WILL NOT BE BUYING FORD VEHICLES IN THE FUTURE. VERY DISAPPOINTED BECAUSE I ENJOYED DRIVING THIS CAR. *TR

WAS WAITING TO TURN IN MY APARTMENT COMPLEX, PUSHED ON THE GAS, RPM'S SHOT UP TO OVER 1500 AND CAR WOULD NOT MOVE, THEN IT SLAMMED INTO GEAR AND TOOK OFF WITH WHEELS SQUEALING. SOUNDED LIKE SOMETHING WAS THEN BEING DRAGGED UNDER CAR. STOPPED AND LOOKED BUT NOTHING, PUT IN GEAR TO DRIVE TO PARKING SPOT AND SAME THING, DIDN'T MOVE, RPM'S UP TO 1500 AND THEN SLAMMED INTO DRIVE. DID MAKE IT TO THE PARKING STALL WHERE IT THEN WOULD NOT MOVE AT ALL WHEN PUT IN REVERSE AND THEN INTO DRIVE. VEHICLE HAD TO BE TOWED TO DEALERSHIP. SEEMS TO BE A RE-OCCURRING ISSUE WITH ALL THE OTHER COMPLAINTS THAT I HAVE SEEN. NO WARNING LIGHTS CAME ON AT ALL. DEFINITELY A TRANSMISSION/TRANSFER CASE PROBLEM, WHICH I HAVE READ IS COMMON FOR THIS YEAR. THIS CAR WAS BOUGHT USED WITH 22,785 MILES ON IT AND HAVE ONLY HAD IT 4 MONTHS AND PUT 5744 MILES ON IT. SOMETHING DEFINITELY NEEDS TO BE LOOKED INTO, A VEHICLE WITH 28,529 MILES ON IT, NO LONGER COVERED UNDER THE MANUFACTURERS WARRANTY AND I NEED TO HAVE A NEW TRANSMISSION?? SOMETHING IS WRONG HERE. THANK GOODNESS I BOUGHT THE EXTENDED WARRANTY! *TR

MY POWER STEERING WENT OUT AROUND MARCH 27, 2014. I GOT IT FIXED ON APRIL 31, 2014 AND MAY 1, 2014. THEN ABOUT THIRTY DAYS LATER IT WENT OUT AGAIN SO NOW I HAVE TO PAY ONCE AGAIN TO GET IT FIXED. THERE ARE MULTIPLE COMPLAINTS ONLINE ABOUT THE FORD FUSIONS YEARS 2006 TO 2013 WITH THE SAME PROBLEM. THIS IS A VERY UNSAFE CAR TO DRIVE IN THIS CONDITION. *TR

POWER STEERING ASSIST FAULTS OUT. HAVE TO TURN THE CAR OFF AND TURN BACK ON. VERY DANGEROUS. HAS HAPPENED 3 TIMES NOW. *TR

WAS DRIVING AND PULLED UP TO A STOP LIGHT AND NOTICED A FOUL SMELL THAT SMELLED LIKE BRAKES FROM VEHICLE NEXT TO ME. PULLED INTO MY WORK AND THE SMELL GOT REALLY STRONG AND I NOTICED SOME SMOKE STARTING TO ROLL FROM THE TRUNK OF MY CAR. I OPENED THE TRUNK TO FIND THAT THE TRUNK HAD CAUGHT FIRE. I WAS ABLE TO PUT THE FIRE OUT BUT THE WHOLE LIGHT ASSEMBLY HAD BEEN BURNED ALONG WITH SOME WIRING AND THE MOLDING THAT HOUSES THE LIGHT ASSEMBLIES. RECALL ISSUED FOR FORD TAURUS BUT NOT FRO FUSION WITH SAME BAD PARTS. *TR

WITHIN MONTHS OF HAVING MY BRAND NEW FUSION, I EXPERIENCED POWER STEERING FAILURE WHERE THE WHEEL LOCKED UP AND THE CAR HAD TO BE TURNED OFF TO RESET THE STEERING. THIS OCCURRED IN PARKING LOTS, AT SPEEDS OF 30MPH AND EVEN ON THE INTERSTATE GOING 65MPH. I RECENTLY HAD A SCARY INCIDENT OF LOSING STEERING CONTROL ON THE INTERSTATE, SO I TOOK IT IN TO THE FORD DEALERSHIP AND WAS TOLD IT WAS $1700 TO FIX, EVEN THOUGH IT WAS BECAUSE IT WAS ORIGINALLY MISSING A PART? NOT SURE HOW THAT'S MY FAULT, ESPECIALLY SEEING HOW MANY OTHER COMPLAINTS THERE ARE WITH THE SAME PROBLEM. I PAID FOR THE REPLACEMENT AND HAVE HAD NO PROBLEMS SINCE, BUT I SAW TODAY FORD RECALLED SOME CARS FOR THIS SAME PROBLEM BUT NOT THE 2011 FORD FUSION! THIS IS OBVIOUSLY A PROBLEM THEY NEED TO ADDRESS. I ASKED THE MAN WHO FIXED MY CAR IF HE'D SEEN THIS BEFORE AND HE SAID AT LEAST 6 BEFORE ME... SO HOPEFULLY FORD REALIZES THIS PROBLEM BEFORE PEOPLE HAVE TO BE INJURED. *TR

WHILE DRIVING AT ABOUT 57 MPH WITH CRUISE CONTROL ON, THE DASH SHOWED THE FOLLOWING TEXT (APPROX.) "POWER STEERING ASSIST FAILURE" / "SERVICE ADVANCETRAC" AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. I PULLED OFF THE ROAD APPROXIMATELY 1000FT AHEAD AND SHUT OFF THE CAR. UPON RESTARTING THE CAR, THE STEERING SEEMED TO BE WORKING FINE BUT MY TRUST IN THE VEHICLE'S SAFETY JUST DROPPED HUGE. *TR

SOMETHING TO DO WITH THE ELECTRICAL IN THE POWER STEERING. *TR

I STARTED THE CAR UP AND A WARNING READ POWER STEERING ASSIST FAULT. RESTARTED THE CAR AND NO PROGRESSIVE . A LITTLE OVER TWO WEEKS LATER, I STARTED THE CAR AND IT THEN READ SERVICE ADVANCETRAC IN ADDITION TO PREVIOUS WARNING. *TR

PULLED OUT OF A PARKING LOT ONTO A MAIN STREET WHEN VEHICLE LOST ALL POWER. IT WAS DARK AND THE CAR IS BLACK AND I FEARED SOMEONE WOULD HIT ME SINCE THE HAZARD FLASHERS WERE NOW INOPERATIVE. VEHICLE HAD TO BE PUSHED ONTO A SIDE ROAD. A SIMILAR INCIDENT OCCURRED IN JULY 2013 BUT THE VEHICLE WAS IN THE GARAGE AT THE TIME SO IT WASN'T A SAFETY ISSUE. AT THAT TIME THE DEALER INSTALLED A NEW BATTERY SINCE THE ORIGINAL HAD SO MUCH CORROSION THAT IT ATE AWAY AT THE POSITIVE BATTERY POST. I NO LONGER FEEL SAFE DRIVING THIS CAR AND WILL BE CONTACTING THE DEALER TOMORROW. *TR

EVERY SO OFTEN WHILE DOWN SHIFTING, THE CAR JUMPS PRETTY FIRMLY. WHILE IDLING AT A STOPLIGHT, THE CAR WILL SHAKE. I HAVE SOME FRIENDS TELL ME I MIGHT HAVE BOUGHT A LEMON FROM A REPUTABLE NATIONWIDE CAR DEALERSHIP SO NOW I AM LOOKING FOR ANSWERS. JUST BECAUSE THERE HASN'T BEEN A RECALL YET, DOESN'T MEAN THE CAR IS NOT DEFECTED. *JS

I WAS TRAVELING 55 MPH. SUDDENLY LOST RPM AND ENGINE STARTED SPUTTERING AND WITHIN 5 SECOND MY CAR WAS DEAD IN FAST LANE WITH NO SHOULDER TO PULL OVER. CARS BRAKING HARD BEHIND ME AND HONKING. I WAS ABLE TO RESTART THE CAR AND MOVED TO A GAS STATION NEAR BY. TOOK THE CAR TO AN AUTOZONE. THEY READ THE ENGINE LIGHT CODE P2111, WHICH IS AN ISSUE WITH THROTTLE ACTUATOR. LOOKED IT UP ON GOOGLE SEARCH. IN MY FIRST SEARCH FOUND HUNDREDS OF POSTING PROBLEM WITH THIS VEHICLE FORD FUSION 2011. THE ENGINE JUST GOES DEAD NO TELLING WHERE AND WHEN. I WAS VERY LUCKY THAT DID NOT GET HIT OR LOSE CONTROL. IMAGINE ENGINE GOES DEAD WHEN YOU ARE TRAVELING 55 MPH OR HIGHER IN A FAST LANE NEXT THING YOU KNOW, YOU ARE AT COMPLETE STOP WITH NO BRAKE OR STEERING. SEE FOR YOURSELF SEARCH FOR THROTTLE BODY FORD FUSION. UPDATED 11/24/2014 *JS

AFTER ABOUT 3 WEEKS OF HAVING THE VEHICLE IT STARTED HAVING A HARD TIME STARTING IT WOULD TAKE 3 OR 4 TIMES BEFORE THE VEHICLE WOULD ACTUALLY START, THIS HAS BEEN GOING ON SINCE 3/12/2014 THEN ON MAY 9TH, 2014 I WAS GOING TO FT WAYNE AND I LOST POWER IN THE VEHICLE PULLED OVER SIT FOR A FEW MINUTES (AND WAS LUCKY I WAS ABLE TO PULL OVER ON THE INTERSTATE) AFTER SITTING FOR ABOUT 10 TO 15 MINUTES THEN THE VEHICLE STARTED. I WAS LATE ARRIVING TO WHERE I WAS GOING AFTER THE EVENT I GET IN MY CAR IT TAKES 5 TIMES TO START, AFTER THE VEHICLE STARTING I HEAD TO THE INTERSTATE IT IS 11PM I STOP FOR A CUP OF COFFEE GET BACK IN MY CAR AND IT WILL NOT START IT BACK FIRES I LET IT SIT FOR ABOUT 30 MINUTES AFTER 3 ATTEMPTS OF TRYING THE VEHICLE STARTS AND I HEAD FOR HOME. I CALL THE SOUTHWORTH FORD IN MARION INDIANA AND NOW THEY ARE TELLING ME THAT THEY NEED TO DO A DIAGNOSTICS TEST AND IT WILL COST ME $80.00 TO SEE WHAT IS WRONG AND IF THERE IS A RECALL. (I HAVE ALREADY TALKED TO SOMEONE AND THEY TOLD ME THERE IS A RECALL OF THE ELECTRONIC THROTTLE BODY) AND NOW ANOTHER PERSON IS TELLING ME IT WILL BE $80.00 TO DETERMINE WHAT IS WRONG WITH THE VEHICLE. I NEED THIS FIXED!!!! MY SON IS GETTING READY TO LEAVE FOR AFGHANISTAN THIS IS THE REASON I BOUGHT THE VEHICLE SO THAT I COULD GO AND SEE HIM OFF AND I WILL BE HAVING A 10 HOUR DRIVE. (I PAID CASH FOR THIS VEHICLE) AND NOW THEY WANT TO CHARGE ME FOR A RECALL? PLEASE HELP SO I CAN SEE MY SOLDIER OFF FOR HIS 2ND TOUR....... *TR

I ENTERED MY CAR TO LEAVE WORK AND STARTED THE CAR AND WAS ABLE TO PULL STRAIGHT THROUGH WITHOUT BACKING UP - WHEN I TRIED TO SLOW FOR THE EXIT OF THE PARKING LOT THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKING POWER WAS BARELY EXISTENT. I TESTED IT IN THE PARKING LOT AGAIN AT A SLOW SPEED AND THE BRAKES IMPROVED BUT WERE STILL NOT WORKING AS THEY SHOULD HAVE BEEN. I THEN PROCEEDED TO CAREFULLY GET THE CAR TO THE DEALERSHIP BUT HALFWAY THERE THEY STARTED WORKING AGAIN. DEALERSHIP WAS NOT ABLE TO IDENTIFY AN ISSUE OR COULDN'T REPLICATE IT. UPON RECEIVING MY CAR BACK THEY OPERATED AS INTENDED FOR A COUPLE DAYS BEFORE IT DID THE SAME THING AGAIN. I TOOK IT TO THE DEALERSHIP WHERE THE CAR WAS FOR AN ENTIRE WEEK. DEALERSHIP EXPERIENCED THE ISSUE BUT COULDN'T CLEARLY IDENTIFY THE CULPRIT FOR THE ISSUE. THEY ENDED UP MANUALLY FABRICATING A DEVICE TO TEST THE BRAKE HYDRAULICS. THEY REPLACED THE BRAKE HYDRAULIC PUMP WITH A USED UNIT AND THEY CLAIMED THAT RESOLVED THE ISSUE. THEY SEEMED TO WORK FINE FOR A COUPLE DAYS AFTER THAT AND I THEN MOVED TO ANOTHER STATE AND WAS OUT OF TOWN FOR AN EXTENDED TIME FOR WORK. UPON RETURN AT THE END OF THE FIRST WEEK OF APRIL THE BRAKES EXHIBITED THE SAME ISSUE. AFTER A COUPLE MINUTES OF THE CAR RUNNING AND IDLING AROUND MY DEVELOPMENT THE BRAKING FORCE CAME BACK. I DID NOT HAVE THE OPPORTUNITY TO TAKE THE CAR TO THE DEALERSHIP AFTER THIS EVENT AND I WAS GONE FOR THE FOLLOWING TWO WEEKS FOR WORK. UPON RETURN AROUND THE MIDDLE OF APRIL THE BRAKES EXH

2 WHEEL STUDS HAVE SNAPPED OFF OUT OF NOWHERE ON THE PASSENGER SIDE FRONT WHEEL. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE SERVICE ENGINE WARNING ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY PROBLEMS. *SMD THE CONSUMER RECEIVED A LETTER FROM FORD STATING HE COULD POSSIBLY EXPERIENCE A SUDDEN REDUCTION OF ENGINE POWER. THE CONSUMER BELIEVED A RECALL SHOULD BE ISSUED, INSTEAD OF ISSUING WARRANTY EXTENSION. *JB

I WAS DRIVING AT 35 MPH, AND SLOWING DOWN TO ABOUT 25 MPH TO MAKE A RIGHT HAND TURN TO ENTER A MERGE LANE, AND MY FUSION'S MESSAGE CENTER FLASHED "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" MESSAGES, FOLLOWED BY THE AUDIBLE CHIMES. I NOTICED A FAILURE OF THE POWER STEERING SYSTEM, AND IT REQUIRED GREAT STRENGTH AND EFFORT TO GET THE VEHICLE TO TURN RIGHT TO ENTER THE MERGE LANE, ALMOST TOOK ME INTO THE STANDARD LANE. STEERING WAS EXTREMELY DIFFICULT FROM THAT POINT ON, ESPECIALLY AT LOW SPEEDS. FORD DEALER DIAGNOSED THE ISSUE, SAID THE PSCM HAD FAILED. THEY HAD TO REPLACE THE STEERING RACK BECAUSE ALL THE ELECTRONICS ARE INTEGRATED INTO IT. *TR

POWER STEERING FAILURE. DRIVING AT 35MPH WHEN SERVICE POWER STEERING NOW WARNING CAME ON. TURNED THE CAR OFF, WHEN TURNED BACK ON, CAR HAD NO POWER STEERING. TOOK CAR TO DEALER AND WAS TOLD THAT IT NEEDED A NEW POWER STEERING RACK AND REPAIRS TO COST 1500+ DOLLARS. *TR

I WAS DRIVING MY CAR AND SUDDENLY THE ENGINE JUST SHUT DOWN IN THE MIDDLE OF THE TRAFFIC. THIS HAS HAPPENED CONSTANTLY IN THE LAST COUPLE OF DAYS. FOR A TEMPORARY FIX WE WOULD NEED TO TURN THE ENGINE OFF AND THEN ON SO THE ISSUE TEMPORARY ?DISAPPEARS? THIS IS A VERY SERIOUS SITUATION AND PUT THE DRIVE AND OTHER AT RISK. *TR

VEHICLE OVER ACCELERATED WHEN COMING TO A STOP. I PUT BOTH FEET ON BRAKES AND SHIFTED INTO PARK/NEUTRAL (HAS HAPPENED SEVERAL TIMES) AND CAR ACCELERATES TO OVER 7000 RPM AND AUTOMATICALLY GOES BACK DOWN TO NORMAL. I HAVE HAD THE THROTTLE BODY & MOTOR ASSEMBLY REPLACED (4/28/2014) YET IT HAPPENED AGAIN IMMEDIATELY UPON INITIAL DRIVE FROM FORD DEALERSHIP. DEALERSHIP KEPT MY CAR FOR 3 ADDITIONAL DAYS AND THEN ADVISED THAT THEY COULD FIND NOTHING WRONG AND I WAS TOLD (SALES GENERAL MANAGER) THAT WHAT I WAS REPORTING TO THEM "COULD NOT HAPPEN". *TR

WHILE DRIVING, THE VEHICLE LOST POWER AND WOULD NOT RESPOND TO THE THROTTLE IN THE GAS PEDAL. THE WRENCH LIGHT ALSO CAME ON THE DASHBOARD AND THE CAR JERKED VIOLENTLY. FORTUNATELY, THE VEHICLE WAS SAFELY SLOWED DOWN TO THE SIDE OF THE ROAD WHILE THE JERKING CONTINUED AND THE ENGINE REVVED IRRATIONALLY AROUND 1000-4000 RPMS. AFTER TURNING THE CAR OFF, THE CAR WAS RESTARTED AND THE PROBLEM WENT AWAY TEMPORARILY UNTIL IT HAPPENED AGAIN AFTER ABOUT 10 MINUTES OF DRIVE. THE WRENCH LIGHT DOES NOT APPEAR AGAIN BUT THE SLUGGISH ENGINE AND THE GRINDING NOISE THAT COMES FROM THE ENGINE DO NOT APPEAR TO DISAPPEAR. THIS ISSUE APPEARS TO BE VERY COMMON WITH MANY OTHER FORD FUSIONS WITH FAULTY THROTTLE BODIES. UNFORTUNATELY, THIS CAR HAD ITS THROTTLE BODY REPLACED PREVIOUSLY BUT STILL HAS THE SAME ISSUE. *JS

WHILE MAKING A RIGHT TURN INTO A PARKING SPACE IN A PARKING GARAGE THE VEHICLE SUDDENLY ACCELERATED AND HIT THE CONCRETE PYLON BEFORE THE BRAKES WHICH WERE APPLIED STOPPED THE CAR. THERE WAS A LOT OF FRONT END DAMAGE BUT NO PERSONAL INJURIES. *JS

DRIVING IN RAIN APPROXIMATELY 40 MPH ON TWO LANE BLACKTOP HIGHWAY CHIMING STARTED THEN ERROR CODES, "SERVICE ADVANCETRAC" & "SERVICE POWER STEERING NOW" WARNINGS DISPLAYED ON DASH. STEERING BECAME EXTREMELY HARD TO MANEUVER CONTINUED TO DRIVE THE VEHICLE APPROXIMATELY 10 MORE MINUTES. I THEN TURNED THE VEHICLE OFF AND LET THE VEHICLE SIT FOR AN HOUR. I NEVER PULLED KEY FROM IGNITION. I RESTARTED THE VEHICLE, STEERING BECAME EVEN MORE DIFFICULT TO MANEUVER. I DROVE MY CAR APPROXIMATELY 2 MORE MILES AND THEN SHUT THE VEHICLE OFF AGAIN. I WAITED APPROXIMATELY 2 MORE HOURS THIS TIME BEFORE RESTARTING MY VEHICLE. THE STEERING WHEEL BECAME ALMOST IMPOSSIBLE TO TURN. I EXPERIENCED AN EXTREMELY UNSAFE VEHICLE WHILE DRIVING APPROXIMATELY 25 TO 35 MPH FOR 12 MILES TO REACH MY DESTINATION. THIS VEHICLE WAS THEN PARKED AND WILL BE TOWED TO A REPAIR FACILITY TO TROUBLE SHOOT THIS SAFETY ISSUE. I HAVE TWO YOUNG DAUGHTERS THAT ARE IN THIS VEHICLE ON A REGULAR BASIS AND I AM TREMENDOUSLY CONCERNED FOR THEIR SAFETY AND THAT OF OTHERS WHO COULD BE HARMED IF THIS INCIDENT SHOULD HAPPEN AGAIN WHILE DRIVING. I DRIVE 900 MILES A WEEK TO AND FROM MY JOB. I CAN NOT MORALLY PUT OTHERS AT RISK AND AFTER SEEING SO MANY COMPLAINTS ONLINE, I BELIEVE THAT THIS IS A SEVERE SAFETY ISSUE THAT FORD MOTOR COMPANY SHOULD BE FINANCIALLY RESPONSIBLE FOR AND ADDRESS IN A TIMELY FASHION BY RECALLING AND REPAIRING ANY NECESSARY PARTS AND LABOR BEFORE A SERIOUS INJURY OR FATALITY OCCURS. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE PULLED INTO A PARKING AREA AT UNKNOWN SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 13,000. UPDATED 6/10/14*CN THE CONSUMER STATED THE VEHICLE SURGED AND APPLYING THE BRAKE, DID NOT STOP THE VEHICLE. THE VEHICLE WENT OFF THE ROAD INTO SOME TREES. UPDATED 07/24/24

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING AND STABILITRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THE POWER STEERING PUMP AND RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 6/10/14*CN

WHEN LOOSENING MY LUG NUTS FOR A ROUTINE TIRE ROTATION, A WHEEL STUD BROKE OFF ON EACH OF MY FRONT TIRES, FOR A TOTAL OF TWO BROKEN STUDS. THE LAST TIME THE RIGHT FRONT WHEEL WAS TIGHTENED WAS AT FORD TO REPLACE A PREVIOUS BROKEN LUG NUT! FORD WOULD NOT REPLACE ALL OF MY WHEEL STUDS AT THAT TIME. RECALL #11V574000 (FORD RECALL #11S23) DOES NOT LIST THE MANUFACTURING DATE OF MY VEHICLE SO FORD WOULD NOT REPLACE ALL WHEEL STUDS! I FEEL LIKE I AM DRIVING IN A DEATH TRAP AND IT IS ONLY A MATTER OF TIME BEFORE A WHEEL FALLS OFF WHILE DRIVING! NHTSA PLEASE HELP! PLEASE EXPAND THE RECALL TO INCLUDE ALL 2011 FORD FUSIONS REGARDLESS OF MANUFACTURING DATE. I HAVE NEVER USED AIR TOOLS ON THE WHEEL AND THE LUGS HAVE ALWAYS BEEN TORQUED TO MANUFACTURER'S RECOMMENDED SPECIFICATION (100 FT LBS). *TR