DRIVERS SIDE DOOR INSIDE HANDLE BROKE AND DOOR WOULD NOT OPEN. THE VEHICLE WAS PARKED AT THE TIME IN MY DRIVEWAY. THIS IS A SAFETY ISSUE BECAUSE BEING ABLE TO EGRESS FROM AN AUTO WHEN IN AN EMERGENCY SITUATION IS IMPERATIVE.
2011 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
BEGAN HAVING PROBLEMS WITH THIS VEHICLE THE SECOND MONTH AFTER PURCHASE. THE FIRST INCIDENT WAS STEERING WHEEL LOCKED AND I COULD NOT CONTROL THE DIRECTION OF THE CAR. I ENDED UP ON THE LEFT SIDE OF THE ROAD OFF THE SHOULDER BEFORE I COULD STOP IT. IT HAPPENED ON SEVERAL OCCASIONS. CAR DIES FOR NO REASON. I END UP HAVING IT TOWED OR RESTARTED BY CHARGING BATTERY. THE BATTERY ALWAYS HAS A FULL CHARGE. ALSO I HAVE BEEN SHOPPING AND GET IN THE CAR TO START IT AND IT WILL NOT START. DOOR HANDLES WOULD NOT WORK FROM INSIDE. WINDOWS WOULD NOT OPEN. HAD TO FORCE WINDOW DOWN ENOUGH TO OPEN FROM THE OUTSIDE. HAD FRONT DOOR HANDLE ASSEMBLE REPLACED HAD TRANSFER CASE RESEALED HORRIBLE SMELL, NEW TIRES 3 TIMES SINCE IT WAS PURCHASED HAD REAR DRIVE SHAFT REPLACED, FUEL PUMP REPLACED HAD TAKEN IT TO FORD JUST RECENTLY FOR WHAT I DEEMED WAS COMPUTER PROBLEMS, OF COURSE THEY COULD NOT FIND ANYTHING WRONG. I WAS TOLD BY MY MECHANIC THE LAST TIME I HAD NEW TIRES PUT ON THE CAR THAT I WOULD NEED NEW RIMS SOON. THE RIMS ARE ERODING FROM THE INSIDE OUT. I HAVE SEVERAL INVOICES FOR WORK THAT WAS DONE AND A FEW MORE I CAN'T LOCATE AT THIS TIME. I WOULD LIKE TO SEND THEM ALL TO YOU. PURCHASE CAR 12/1/12.
MY SON AND HIS NEW FAMILY WERE GOING ACROSS A MAJOR INTERSECTION WHEN THE CAR JUST DIED. THEY WERE ALMOST HIT BY OTHER CARS. THEY COASTED ACROSS THE INTERSECTION, THEN SHUT THE CAR OFF THEN RESTARTED IT IT DROVE FOR A FEW FEET THEN DIED AGAIN. MY SON PULLED TO THE SIDE OF THE ROAD. THERE WAS ALSO TWO CHILDREN IN THE CAR, 3 YEAR OLD AND 2 MONTH OLD. I HAD IT TOWED TO A DEALER. THEY TOLD ME IT WAS THE THROTTLE BODY THAT FAILED. THEN I DID RESEARCH AND FOUND THIS WAS A COMMON PROBLEM FOR THIS CAR,AND THAT MANY PEOPLE WERE ALSO INVOLVED IN NEAR MISSES AND OR ACCIDENT.
WITH CRUISE CONTROL ON , AT HIGHWAY SPEED OF 60 TO 65 , ON LEVEL ROAD , TRANSMISSION WILL DOWN SHIFT ONE OR TWO GEARS. RPMS GO FROM 2000 UP TO 3500. TO GET IT BACK TO 6TH GEAR I HAVE TO CUT CRUISE CONTROL OFF. RPMS GO BACK TO 2000.FORD DEALER CANNOT FIND ANY CODES WHEN TESTED. CAR DOES THIS IN FIRST FIFTY MILES OR SOMETIMES GOES 100 MILES BEFORE DROPPING GEAR. CAR WAS BOUGHT 20 MONTHS AGO WITH 21C MILES AS CERTIFIED VEHICLE. NOW HAS 34C ON CAR. IT HAS ALWAYS HAD THIS PROBLEM. LAST TIME TESTED BY DEALER 3-2015.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN WHEN USING THE INTERIOR LATCH. AS A RESULT, THE CONTACT HAD TO CLIMB OVER TO THE PASSENGER SIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.
DAUGHTER SAYS HER FUSION STEERING LOCKED TIGHT AT LOW SPEED IN A PARKING LOT AND SHE COULDN'T TURN THE STEERING WHEEL. TOOK IT TO DEALERSHIP. THEY SAY THE RACK AND PINION AND THE ELECTRONIC MODULE NEED TO BE REPLACED AT A COST OF $1600.
MPG WAS NOT ADDING UP THOUGH IT WAS JUST ME THAN I WOULD NOTICE SPOTS OF GASOLINE ON THE FLOOR AND DID A INSPECTION AND LOOKED NORMAL UNTIL FILLED GAS A BIT HIGHER THAN HALF AND STARTED LEAKING.AND SOME LOSS OF STEERING WOULD HAPPEN HERE AND THERE AND DECIDED TO INSPECT IT TO COUPLE OF CODES WOULD COME UP IN A DTC TEST.
AFTER MANY FAILED TEMPS FROM FORD FOR MY BODY THROTTLE ISSUES & FORDS DEALER REFUSAL TO REPLACE THE THROTTLE BODY, BC THE CODE ISN'T PRESENT WHEN THEY HOOK UP THEY'RE DEVICE TO IT(FORD RULES). EVEN THOUGH IS KNOWN WITH FORD THEY CODE WILL CLEAR WHEN THE CAR IS TURNED OFF OR IN MY CASE SOMETIMES SHUT OFF BY ITSELF WHEN THE WRENCH LIGHT APPEARS.06/02/15FORD DEALER DID A PCM UPDATE FOR THE T.BODY & WAS GOOD TO GO. LESS THAN A MONTH LATER ISSUES STARTED AGAIN. IT HAS HAPPENED COUNTLESS OF TIMES WITH MY BF & W.MY KIDS IN THE CAR. I CALLED DAVIDSON FORD & SPOKE TO THE MANGER WHERE HE STATED NOT TO SHUT THE CAR OFF SO THE CODE DOESNT CLEAR & I ASKED IF THE TOW GUY WOULD LEAVE THE CAR ON TO BRING IT HERE. HE GOES WELL NO! THEY WEREN'T OF HELP EVER.ON 03/07/16 HEADING HOME MY CAR WENT IN LIMP MODE & STEERING WENT STIFF. I COULDNT CONTROL THE CAR & ENDED UP HITTING A GUARD RAIL.MY CAR GOT DAMAGE & HURT MY BACK.THE OFFICER STATED I WAS LUCKY BC 20 MORE FT I WOULD OF HIT THE TELEPHONE POLE. THE TOW TRUCK GUY ALSO STATED THE CAR WASN'T SAFE TO DRIVE.THE NXT DAY MY BF CALLED FORD(WHO OPEN A CASE)& STATE FARM OUR INSUR.CO. WE WENT TO N.SIDE COLLISON WERE WE EXPLAINED THE SITUATION & RECALLS ON MY CAR.HE SAID HE WOULD TRY & TALK TO FORD TO SEE WHAT HE COULD DO. HE COULDN'T DO ANYTHING & WE HAD TO DEAL WITH FORD.THIS COLLISON CENTER WAS ON A TIME FRAME & REAL PUSHY.SO I HAD THE CAR TRANSFERRED TO ALAN BUYER COLLISON CENTER WHO WORKS W. MY INSUR. & FORD. WE'VE PLAYED PHONE TAG WITH FORD CSD. T
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE PULLING OUT OF THE GARAGE, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED AT LEAST TEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
SQUEAKING NOISE COMING FROM FRONT AXLE (MOSTLY ON DRIVER SIDE) WHILE DRIVING AND TURNING; SOUNDS THE MOST WHEN OUTSIDE TEMPERATURE IS HIGHER (NOT SO LOUD ON COOL DAYS). TOOK IT TO DEALER THAT SOLD THE CAR (TODAY 04/25/2016) TO HAVE SUSPENSION AND POWER STEERING CHECKED. I SEE ONLINE THERE ARE RECALLS ON SOME FORD FUSION POWER STEERING? MY VIN IS NOT LISTED.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. THE "POWER STEERING FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
"FUSION RECALL" MY 2011 FORD FUSION SE MADE IN MEXICO HAS A POWER STEERING ASSIST FAULT. THIS HAPPENED WHEN LEAVING MY DRIVEWAY. TOOK IT TO THE DEALER AND THE PROBLEM IS A FAULTY STEERING GEAR. THIS PART IS CURRENTLY PART OF A RECALL ON 2011 FORD FUSION MANUFACTURED IN MEXICO. MY ISSUE IS THE RECALL DOES NOT INCLUDE MY VEHICLE AS THE RECALL BEGAN WITH VEHICLES MANUFACTURED IN SEPTEMBER OF 2010 AND MY VEHICLE WAS MANUFACTURED IN AUGUST OF 2010. SAME PROBLEM, SAME PLANT, SAME CAR, SIMPLE MADE THE PREVIOUS MONTH. COSTING ME THE CONSUMER ALMOST $2000.00 TO FIX THIS KNOWN MANUFACTURES DEFECT. WHILE THERE WAS INTERMITTENT PROBLEMS THAT SEEMED TO GO AWAY WITH RESTARTING THE ENGINE TOTAL FAILURE OCCURRED ON APR 11 2016. I HAVE SEARCHED VARIOUS FORUMS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO WHOSE VEHICLE WAS MANUFACTURED WITH IN A FEW WEEKS OF THE RECALL DATE.
BRAKE PEDAL RANDOMLY GOES TO THE FLOOR WHILE IN MOTION AT LOW SPEEDS.
WHEN I START UP THE ENGINE THE MESSAGE "POWER STEERING ASSIST FAULT" SHOWS UP IN THE DASH AND POWER STEERING STOPS WORKING. TURN THE CAR OFF AND ON AND IT SEEMS TO WORK AGAIN. LUCKILY SO FAR HAS ONLY HAPPENED WHEN STATIONARY
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED AND SHOOK. THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE RESUMED NORMAL OPERATION. THE WARNING INDICATOR WAS NO LONGER ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, BUT THE ACCELERATION WAS NOT NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,700.
POWER STEERING GOES OUT, FORD SAYS THIS VIN IS NOT PART OF THE RECALL. IT SHOULD BE, THE POWER STEERING THROWS A CODE. YOU MUST PULL OVER AND RESTART THE CAR FOR IT TO RESET.
TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER STARTING THE VEHICLE AND ATTEMPTING TO DRIVE, THE POWER STEERING FAILED TO TURN. THE VEHICLE HAD TO BE RESTARTED SEVERAL TIMES UNTIL THE POWER STEERING FUNCTIONED PROPERLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
HAD BEEN HAVING ISSUES WITH MY 2011 FORD FUSION SINCE EARLY 2015. EACH TIME I PUT FUEL INTO THE VEHICLE, THE VEHICLE WOULDN'T START ' SIMILAR TO WHAT HAPPENS WHEN ENGINE IS FLOODED. THOUGHT IT WAS BAD FUEL. RAN THE FUEL TANK TO NEARLY EMPTY AND REFUELED. SAME ISSUE EVERY TIME I REFUEL. MADE SURE THERE WAS NOTHING BLOCKING THE FUEL FILLER CAP/FLAP. CHECK ENGINE LIGHT WOULD GO ON AND OFF AND THEN STAYED ON. IN SEPT 2015, TOOK VEHICLE TO A CERTIFIED MECHANIC AND THE ERROR CODES (PO456 AND PO104) INDICATED A PROBLEM WITH THE FUEL/PROPULSION SYSTEM. REPLACED PURGE SOLENOID. DID NOT FIX THE PROBLEM. RECEIVED RECALL NOTICE 15S34 IN JANUARY 2016 RELATED TO A DEFECT/SAFETY ISSUE WITH THE FUEL SYSTEM & FUEL TANK. MARCH 2016 (ENGINE LIGHT STILL ON) TOOK VEHICLE TO FORD DEALER AND EXPLAINED THE PROBLEMS I'VE BEEN HAVING AND PROVIDED BILL FROM MECHANIC AND DOCUMENTATION FOUND OF OTHER FORD OWNERS HAVING THE SAME ISSUES. DEALER INSPECTED VEHICLE & SAID EVERYTHING WAS FINE EXCEPT THAT I HAVE A LEAK IN MY FUEL FILLER NECK WHICH IS NOT PART OF THE RECALL, BUT THEY COULD REPLACE 'FOR ABOUT $250 OR SO'. HOW IS IT THAT THIS NOT INCLUDED IN THE RECALL? FUEL AND FUMES LEAKING FROM THE FILLER NECK ARE AS DANGEROUS AS CRACKS AND LEAKS IN THE TANK. DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM THAT FORD HAS BEEN MADE AWARE OF. THERE IS NO REASONABLE EXPLANATION AS TO HOW I WOULD HAVE CRACKED THE FUEL FILLER NECK. THE CAR ONLY HAS APPROX. 66K MILES ON IT, WAS BOUGHT BRAND NEW IN 2010, IS REG
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE ADVANCE POWER STEERING WARNING MESSAGE DISPLAYED AND THE POWER STEERING BECAME INOPERABLE. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE CHECK ENGINE AND ELECTRONIC THROTTLE CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS AIR FLOW SENSOR FAILED AND IDLED AT .58V WHEN IT SHOULD BE AT .75V. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE THROTTLE BODY WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,881.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE FUEL CAP LEAK AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION AND IT WAS CONFIRMED THAT THE CANISTER PURGE VALVE SOLENOID NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE FUEL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/29/16*LJ UPDATED 05/04/16*JB
MY DAD AND MOM HAVE BEEN WITHOUT A CAR FOR A FEW MONTHS NOW. ON AND OFF THE POWERSTEERING IS SHUTTING OFF. AUTONATION, LITTLETON, CO., HAS THE CAR AGAIN! CAN YOU PLEASE INVESTIGATE. I AM TIRED OF THIS DEALERSHIP TAKING OF ADVANTAGE OF PEOPLE. PLEASE HELP!
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE TRANSMISSION AND THE STEERING. ALSO, THE VEHICLE WOULD SUDDENLY STALL, WHILE DRIVING. UPDATED 05/11/16.*JB
STEERING STOPPED GOING DOWN ROAD. LIGHT FOR POWER STEERING COMES ON A LOT. TURN CAR OFF RESETS COMPUTER AND OK UNTIL NEXT TIME.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO PULL INTO A PARKING LOT, THE STEERING ABILITY DECREASED. THE CONTACT LEFT THE VEHICLE PARKED IN THE LOT. THE CONTACT CALLED THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A STEERING RECALL BY THE MANUFACTURER FIVE MONTHS AGO. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
2011 FORD FUSION SE. 64000 MILES. FOR NO APPARENT REASON, THE POWER STEERING WOULD NOT WORK WHEN TURNING THE CAR ON. IF TURNED OFF AND ON AGAIN, IT WORKS. IT ONLY HAPPENED RANDOMLY. AFTER A COUPLE TIMES, I BROUGHT THE CAR TO MY LOCAL FORD DEALER. THEY SAID THERE WAS NO ERROR CODES BUT CHANGING THE STEERING WOULD BE APPROX. $1800. AFTER ONLINE RESEARCH THERE'S HUNDREDS OF CASES LIKE MINE WHICH FOR SOME REASON ARE NOT COVERED BY RECALL 15S18. USING A OBD APP I FOUND ERROR CODE C1277 WHICH RELATES TO THE WHEEL ANGLE SENSOR. NOW THE CAR WILL NOT HAVE A FUNCTIONING POWER STEERING AT ALL.
HEARING SQUEAKS AND CREAKS WHILE DRIVING OVER BUMPS AND TURNING. SINCE STANDARD BALL JOINTS ARE NOT USED IN TIS MODEL MIGHT BE THE 4 LOWER CONTROL ARMS AND AN EXPENSIVE REPAIR.
WENT TO USE CAR REMOTE AND DID NOT WORK, BOUGHT ANOTHER KEY AND WHEN MY SERVICE TRIED TO PROGRAM IT THEY FOUND OUT THE 15604 F MODULE WAS BAD. THEY CALL FORD AND FORD TOLD THEM IT IS BACK ORDER ALL OVER THE COUNTRY. IF THEY ARE REPLACING THIS MANY MODULE THEN FORD HAS A PROBLEM WITH THIS PART.
THE VEHICLE IS VERY HARD TO STEER. ELECTRIC POWER STEERING IS OUT
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AN MESSAGE IN THE INSTRUMENT PANEL ILLUMINATED AND INDICATED TO SERVICE POWER STEERING SYSTEM. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
LUG NUTS CORRODE AND YOU CANNOT GET THE LUG WRENCH ON THEM TO REMOVE TIRE. THIS IS A KNOWN ISSUE ACCORDING TO SEVERAL FORD TECHS. I'VE ALREADY HAD TO REPLACE ONE SET OF LUG NUTS DUE TO THIS ISSUE AND NOW I AM BEING TOLD I NEED TO REPLACE THEM AGAIN.
WHEEL STUDS BREAKING. I HAVE NOW HAD 9 WHEEL STUDS BREAK, 8 DURING NORMAL SERVICING AND 1 WHILE ACTUALLY DRIVING. SINCE WITH ALLOY WHEELS THERE WAS NO HUBCAP, THE WHEEL NUT AND THE TOP OF THE BOLT WAS MISSING. THERE WAS AN ORIGINAL RECALL FOR THIS BUT ONLY FOR CARS WITH STEEL WHEELS. MY CAR HAS ALLOY WHEELS BUT I CONSIDER 9 BREAKS TO BE UNSAFE.
WHILE DRIVING ON THE HIGHWAY TO WORK ON JANUARY 29, 2016 I TURNED ON MY WIPERS TO CLEAN THE WINDSHIELD AFTER I TURNED THE WIPERS OFF THEY STOPPED IN THE MIDDLE OF THE WINDSHIELD, EFFECTING MY VISION WHILE DRIVING. ONCE OFF, THEY WILL INTERMITTENTLY TURN THEMSELVES ON AND OFF FOR A PERIOD SOMETIMES STOPPING IN THE FIELD OF VISION.
THE TRANSMISSION OR ENGINE SLAMS AT VARIOUS SPEEDS AND STARTING AND STOPPING THE TRANSMISSION SLAMS THE CAR FORWARD. THE REAR VIEW MIRROR HAS STARTED TO PEEL AWAY FROM THE GLASS CAUSING MAJOR VISION PROBLEMS. I ASKED THE DEALER ABOUT THE ISSUE AND THEY TOLD ME TO CALL CUSTOMER SERVICE. NEEDLESS TO SAY I STILL HAVE THE SAME MIRROR.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
THE HEATER AND AIR CONDITIONING FAN OVERHEATED AND MELTED. FAN WOULD START AND STOP INTERMITTENTLY AND THEN QUIT WORKING. WHOLE UNIT HAD TO BE REPLACED.
WHILE DRIVING ON CITY STREET CAR JUST LOSS POWER AND SLOWLY STOP MOVING ,SO I PULL OVER INTO THE CENTER DIVIDER AS IT SHUT DOWN. I TURNED THE IGNITION TO OFF STARTED IT BACK UP AND CONTINUED ON THAT HAPPENED A FEW YEARS AFTER I BOUGHT THE CAR BRAND NEW, RECENTLY MY CAR HAS BEN DOING A LOT OF JERKING AS IF I'M RUNNING OVER A ROCK SO I TOOK IT IN AND SOME WORK WAS DONE WITH THE TRANSMISSION, THAT WAS ABOUT 2/3 WEEKS AGO AND IT STARTED DOING THE JERKING AGAIN IT USUALLY HAPPENS WHEN I TAKE OFF. SO I CALL TODAY AND MADE ANOTHER APPOINTMENT. MY CONCERN IS THAT THIS CAR ISN'T EVEN 5 YEARS OLD AND ALREADY HAVING PROBLEMS WITH THE TRANSMISSION AND OTHER ISSUE. AND I GOT THE 5 YEAR WARRANTY WITH IS SOON TO EXPIRE AND THE I STUCK WITH A CAR THAT I FEEL WAS FAULTY FROM THE BEGINNING.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SOFTWARE WAS UPDATED HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE REPAIR MAY NOT SUFFICIENTLY REPAIR THE FAILURE. IN ADDITION, THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 100,131.
MY 2011 FUSION HAS 66,000 MILES ON IT, AND HE PTU (POWER TRANSFER BOX) IS LEAKING. MY "WARRANTY" EXPIRED AT 60K MILES, SO FORD WILL NOT DO ANYTHING FOR ME. THIS IS A KNOWN ISSUE WITH FORD, AND THEY ARE IGNORING IT. MY AWD SHOULDN'T FAIL WITH FEWER THAN 67K MILES. OIL LEAKS ALL OVER, I AM NOW UNABLE TO TURN ON POINT. LOUD RADDLING NOISES THAT COULD ONLY BE DETECTED AFTER A POINT TURN.
WIPERS QUIT WORKING IN MIDDLE OF WINDSHIELD. ATTEMPT TO SPEED UP DELAY AND WILL NOT SLOW DOWN. IF OPERATOR TRIES TO SLOW THE DELAY SPEED DOWN SPEED WILL NOT DECREASE. TRANSMISSION SLAMS AFTER HIGHWAY TRAVEL AND LOCKS UP DRIVE TIRE AT TIMES.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES PRIOR TO THE FAILURE HOWEVER, THE POWER STEERING WAS FUNCTIONAL AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
CONTACT TEAM FORD LAS VEGAS NV 1/29/2016 CONCERNING MY RECALL. SAFETY RECALL NOTICE 15S34/NHTSA RECALL 15V-793 THEY TOLD ME THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE FOR REPAIR. THEY ALSO TOLD ME THAT IF THE FUEL TANK HAD A CRACK, THAT A NEW FUEL TANK WOULD NOT BE AVAILABLE "UNTIL 2017" HOW IS THAT POSSIBLE IF MY FUEL TANK IS INDEED CRACKED. AM I SUPPOSED TO DRIVE THE FORD FUSION WITH THE POSSIBILITY OF A FIRE OR EXPLOSION? IF THIS IS NOT A SAFETY CONCERN, I DON'T KNOW WHAT IS I HOPE THAT ARE ABLE TO ASSIST ME IN THIS MATTER THANK YOU *TR
I BOUGHT THE 2011 FORD FUSION NEW. ON LAST YEAR THE DRIVER SIDE WINDOW WOULD NOT STAY UP. IT WAS REPAIRED FOR ABOUT $350. ONE YEAR LATER THE DRIVER SIDE DOOR HANDLE STOPPED WORKING. I CAN'T GET OUT OF THE CAR UNLESS I ROLL THE WINDOW DOWN OR CRAWL TO THE PASSENGER SIDE. I HAD JUST ARRIVED AT WORK AND TURNED THE IGNITION OFF. I PULLED ON THE HANDLE AND THE DOOR WOULDN'T OPEN.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 04/06/16*LJ
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 10 MPH, THE POWER STEERING FAILED AND THE WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME HARD TO TURN AND HAD TO BE TURNED WITH EXCESSIVE FORCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE HEATED SEATS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER NUMEROUS TIMES WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
MY 2011 FORD FUSION LOST POWER STEERING AND BECAME VERY DIFFICULT TO CONTROL. THE WARNING LIGHT DISPLAYED TODAY WHILE IN MOTION. AFTER STOPPING THE VEHICLE AND RESTARTING THE VEHICLE BECAME VERY DIFFICULT TO TURN. MY WIFE USES THIS VEHICLE TO DRIVE MY SON TO AND FROM SCHOOL AND NOW SHE WILL NEVER FEEL COMFORTABLE OR SAFE AFTER THIS ISSUE AND READING ALL THE PREVIOUS COMPLAINTS. THIS IS A BIG ISSUE AND A RECALL NEEDS TO BE ISSUED. FORD NEEDS TO FIX THIS ISSUE AND RESTORE PEOPLES TRUST. OUR FUSION CURRENTLY HAS APPROXIMATELY 48,000 MILES.
ENGINE TICKING SOUND REPORTED TO FORD DEALER AFTER MY MECHANIC FOUND IT WAS INSIDE ENGINE. DEALER FOUND ENGINE BLOCK CRACK AND REPLACED ENGINE - INVOICE #315874 - AL PACKER'S WHITE MARSH FORD, 9801 PULASKI HWY. BALTIMORE, MD 21220. DATED 11/12/15 ENGINE 2.5 LITER THERE ARE OTHER REPORTS OF THIS PROBLEM POSTED ON THE INTERNET RELATING TO THE SAME FORD ENGINES.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →