2011 Ford Fusion complaints

HAVE A DEFECTIVE PTU - POWER TRANSFER UNIT THAT NEEDS REPLACING. IT WAS LEAKING FLUID AND WAS TOLD I NEED A WHOLE NEW UNIT. I HAVE READ ABOUT NUMEROUS ISSUES WITH THESE BUT A RECALL WAS NEVER ISSUED.

WHILE DRIVING AT 60 MILES PER HOUR MY VEHICLE DECELERATE IN RUSH HOUR TRAFFIC, MILES AWAY FROM HOME. I WAS ABLE TO PUT MY EMERGENCY FLASHERS ON AND MOVE OVER TO THE SHOULDER BEFORE MY CAR COMPLETELY LOST POWER. I HAD A TOOL LIGHT COME ON THE DASH AND THE CAR WAS STILL ON BUT NO POWER. I TURN THE ENGINE COMPLETELY OFF FOR ABOUT T 1 MINUTE AND THEN RESTART MY CAR. I WAS ABLE TO SAFELY MAKE IT HOME. ON MY GRANDCHILDREN FIRST DAY OF SCHOOL, WHILE PICKING UP AT 1 OF 3 SCHOOLS ON THE WAY TO THE SECOND SCHOOL MY CAR DECELERATED JUST BEFORE A TRAIN TRACK DURING RUSH HOUR ONCE AGAIN. THIS TIME MY ENGINE LIGHT CAME ON THE DASH. FOLLOWING THE SAME TECHNIQUE I RESTARTED MY CAR, MADE IT ACROSS THE TRACK ONLY FOR IT TO QUIT AGAIN. MY GRAND BABY WAS WORRIED AND NEEDLESS TO SAY SO WAS I.. USING THE SAME TECHNIQUE WE WERE ABLE TO MAKE IT SAFELY HOME. REQUIRING ANOTHER VEHICLE TO GO PICK UP AT THE OTHER TWO SCHOOL LATE.... PLEASE TELL ME I SHOULDN'T BE AFRAID TO DRIVE MY CAR BECAUSE RIGHT NOW I AM I ATTEMPTED TO PERFORM A VEHICLE HEALTH CHECK BUT IT WANT ALLOW ME TOO. PLEASE SAY THERE IS A SOLUTION TO THIS ONGOING PROBLEM SURELY FORD IS AWARE OF THIS PROBLEM AND THERE'S A RECALL AND I'M UNAWARE RIGHT

ON 16 JULY 2016. THE 2011 FORD FUSION WAS IN PARK AND THE IGNITION WAS OFF. WHEN THE DRIVER OF THE VEHICLE ATTEMPTED TO OPEN THE DRIVER'S SIDE DOOR TO EXIT THE VEHICLE, THE MECHANISM FOR THE INTERIOR DOOR HANDLE BROKE, MAKING IT IMPOSSIBLE TO EXIT THE VEHICLE DIRECTLY FROM THE INSIDE ON THE DRIVER'S SIDE. THE OUTSIDE DOOR HANDLE WAS STILL FUNCTIONAL, SUCH THAT THE WINDOW COULD BE ROLLED DOWN WITH AUXILIARY POWER OR THE ENGINE RUNNING AND THE DOOR OPENED FROM THE OUTSIDE THROUGH THE WINDOW USING THE OUTSIDE DOOR HANDLE. THIS THEN REQUIRED ROLLING UP THE WINDOW AND TURNING OFF THE POWER/ENGINE TO FULLY EXIT THE VEHICLE. ALTERNATIVELY, A PASSENGER EXITING THE VEHICLE PRIOR TO THE DRIVER COULD ALSO OPEN THE DOOR FROM THE OUTSIDE TO ALLOW THE DRIVER TO EXIT; HOWEVER, ALL DOORS SHOULD BE OPERABLE FROM THE INSIDE OF THE VEHICLE WITHOUT POWER OR ASSISTANCE IN ORDER TO ALLOW EXIT FROM THE VEHICLE IN AN EMERGENCY SITUATION. PART #6E5Z*5422601*A (DRIVER INTERIOR DOOR HANDLE) WAS REPLACED ON 18 JULY 2016.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN MAKING A RIGHT OR LEFT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM BOTH FRONT WHEELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE WITH THE GEAR SHIFTER IN THE DRIVE POSITION, THE POWER STEERING FAULT ASSIST WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FOUR TIMES AFTER THE WARNING INDICATOR WRENCH ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,545. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

POWER STEERING WENT OUT

2011 FORD FUSION SE (BOUGHT AT DOUG CHEVEROLET 3 MONTHS AGO)CUT OUT 3 TIMES TODAY L'M SCARED .PULLED CAR OVER THANK GOD NOT ON HIGHWAY TURNED OFF STARTED UP WENT 5 MILES DID IT AGAIN 2 MORE TIMES .IS THERE A RECALL ON THIS SYSTEM?HAVE AN APPT.WITH MECHANIC TOMMORROW HAVE READ ABOUT THROTTLE BODY PROBLEMS HAS 93,000 MILES ON IT.

FRONT PASSENGER SIDE COIL SPRING OVER THE WHEEL FOUND BORKEN. HAD TO REPLACE THE COIL SPRING. SHOP SUGGESTED REPLACING THE STRUT AS WELL, AND ALSO TOLD US THAT THIS SHOULD BA A MOLD PROBLEM AND HAD HAPPENED TO A LOT OF FORD, CHEVY, AND 07-09 HONDA, BUT FORD NEVER ISSUED A RECALL. THERE HAPPENS TO BE A CHEVY TRUCK NEXT TO US WITH A BROKEN COIL SPRING.

TL* THE CONTACT OWNS A 2001 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/08/16*LJ UPDATED 10/04/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/29/16*LJ UPDATED 10/04/16.*JB

DRIVER'S SIDE DOOR HANDLE CAN NOT OPEN THE DOOR. THE DOOR LOCKS WORK, THE DOOR OPENS FROM THE OUTSIDE, BUT NOT FROM THE INSIDE. THE CAR WAS NOT IN MOTION, FIRST NOTICED IN A PARKING LOT.

I WAS DRIVING MY CAR WHEN ALL OF A SUDDEN I GO TO MAKE A RIGHT TURN IN MY STEERING WHEEL LOCKED UP ON ME COMPLETELY I INSTANTLY RAN OVER THE SIDEWALK ALMOST HITTING ANOTHER VEHICLE AND A PERSON. I THEN CALLED MY BROTHER TO PUSH MY VEHICLE OFF THE SIDEWALK BACK INTO THE STREET. I THEN HAD MY BROTHER TRYING TO DRIVE IT TO A FORD DEALERSHIP IN HAGERSTOWN MARYLAND WHICH THEN IT WAS SO HARD TO DO THE STEERING WHEEL WAS SO HARD TO TURN BUT HE IS A STRONG GUY SO HE MANAGED TO GET IT TO THE DEALERSHIP ALSO WE WAS ONLY A MILE AWAY FROM THAT DEALERSHIP. I THEN WENT INSIDE IN WAS TOLD THAT THERE WAS A RECALL ON THE POWERSTEERING BUT FROM MY VIN NUMBER MINES WASNT COVERED??? IM NOT UNDERSTANDING WHY BECAUSE I LOOKED IT UP ONLINE AND IT CLEARLY STATES ON EVERY WEBSITE THAT I HAVE CHECKED THAT A 2011 FORD FUSION SEL WITHOUT A 3.5 ENGINE IS COVERED IN THE RECALL. MY CAR IS STILL AT THE DEALERSHIP BECAUSE I DONT HAVE THE MONEY TO PAY FOR THIS AND NEED SOMEONE TO EXPLAIN TO ME WHY IS IT JUST MY VEHICLE THAT IS COVERED ON THIS RECALL?

I WAS DRIVING ON A 25 MILE PER HOUR STREET, THE WRENCH LIGHT SUDDENLY CAME ON THE DASHBOARD AND THE CAR SEEMED TO LOSE ALL POWER. IT BARELY CREPT ALONG. IF I APPLIED THE GAS PEDAL, THERE WAS NO RESPONSE.

I WENT TO TURN THE CAR ON ONE DAY AND THE MESSAGE "POWER STEERING ASSIST FAULT" APPEARED. THE STEERING WHEEL WOULD NOT TURN AND THE POWER STEERING WAS INOPERABLE. IT CONTINUES TO DO THIS EVERY TIME THE CAR IS TURNED ON. I TOOK IT TO A FORD DEALERSHIP BECAUSE I FOUND THAT THERE WAS A RECALL ON AN ELECTRICAL ISSUE IN THE POWER STEERING SYSTEM ON THE 2011 FORD FUSIONS. I WAS TOLD THAT MY VIN WAS NOT COVERED UNDER THE RECALL. I HAVE SEEN MULTIPLE COMPLAINTS SIMILAR TO MINE ON MESSAGE BOARDS FOR CAR TROUBLE.

TAKATA RECALL. STEERING

WRENCH LIGHT COMES WHEN TRYING TO ACCELERATE. CAR STUMBLES AND LOSES POWER. TURN CAR OFF AND WRENCH LIGHT DISAPPEARS. ACCORDING TO VARIOUS WEB SITES ERROR CODE IS NOT STORED WHEN THE CAR IS TURNED OFF. THIS HAS HAPPENED ABOUT 3 TIMES IN THE LAST 2 WKS. WEB SITES SAY THAT THE THROTTLE BODY IS BAD.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING), 15V793000 (FUEL SYSTEM, GASOLINE), AND 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT EXPERIENCED POWER STEERING FAILURE. THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE AIR CONDITIONER BEGAN TO BLOW COLD AIR, BUT CHANGED TO HOT AIR INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,557. UPDATED 03/07/17*LJ *CN

HAVE THE POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC MESSAGES. VIN NOT UNDER RECALL FOR SOME REASON EVEN THOUGH IT'S A 2011 FORD FOCUS MANUFACTURED IN MEXICO. TURNING IGNITION OFF AND BACK ON DOES NOT FIX THE ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE REVERSING OUT OF A PARKING SPACE, THE POWER STEERING MALFUNCTIONED, AND THE STEERING WHEEL LOCKED AND BECAME EXTREMELY HARD TO MANEUVER. THE VEHICLE RESUMED NORMAL OPERATION AFTER TURNING OFF AND RESTARTING THE ENGINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000. UPDATED 09/08/16*LJ *CN

TAKATA RECALL MY 2011 FORD FUSION HAS BEEN THE WORSE THIS WEEK. I WAS TAKING A ROAD TRIP TO PICK UP MY NIECE FROM BASIC TRAINING GRADUATION, I WAS DRIVING DOWN A BUSY INTERSTATE GOING ABOUT 70MPH, WHEN ALL OF A SUDDEN MY CAR DECELERATE WHILE I WAS IN THE FAST LANE, THE WRENCH LIGHT CAME ON. THE TROUBLE I HAD TRYING TO MOVE MY CAR OVER 3 LANES WAS VERY LIFE THREATENING!! I THANK GOD NOTHING HAPPENED, BUT I WAS SO CLOSE TO GETTING HIT SEVERAL TIMES, I WAS IN TEARS!! THE ONLY THING I COULD DO WAS TURN THE CAR OFF AND THEN RESTART IT, THE ENGINE LIGHT STAYED ON. ON MY 10 HOUR ADVENTURE THAT DAY, THIS HAPPENED 8 DIFFERENT TIMES. APPARENTLY THIS ISSUE IS WITH THE THROTTLE BODY. THIS IS PATHETIC OF FORD TO NOT GET THIS FIXED!

THERE HAS BEEN 4 TIMES MY STEERING WHEEL BECOMES VERY HARD FOR ME TO TURN. IT HAS HAPPENED ONCE WHILE DRIVING AND 3 TIMES AFTER PARKING AND STARTING MY CAR IT HAPPENS. I GET THE MESSAGE OF POWER STEERING ASSIST FAULT.

CHECK POWER STEERING LIGHT CAME ON WHILE DRIVING IN OUR NEIGHBORHOOD/SUBDIVISION AND POWER STEERING WENT OUT, MAKING THE CAR VERY HARD TO STEER. WE STARTED/STOPPED THE CAR SEVERAL TIMES TO GET THE LIGHT TO SHUT OFF. WE WERE FORTUNATE THAT WE WERE NOT GOING THAT FAST OR BEEN ON THE FREEWAY WHERE AN ACCIDENT COULD HAVE OCCURRED. THERE WAS NO WARNING FOR THE POWER STEERING TO JUST CUT OUT COMPLETELY AND WE HAD NO ISSUES UP TO THE TIME THE LIGHT CAME ON. WE TOOK IT TO DEALERSHIP AND WAS TOLD THAT THE REPAIR WOULD RUN $1,800. THE SAME CAR MADE IN THE SAME PLANT WITH THE SAME ISSUES WAS PART OF A RECALL, BUT UNFORTUNATELY OUT VEHICLE WAS MADE SEVERAL WEEKS BEFORE THE RECALL PERIOD. FORD REFUSED TO COVER EVEN PART OF THE REPAIR EVEN THOUGH THEY ACKNOWLEDGED THAT THE SAME PROBLEM WAS COVERED FOR OTHER VEHICLES.

I PARKED THE VEHICLE AT THE GROCERY STORE, YESTERDAY (7-10-2016) AND COULD NOT OPEN MY DOOR TO GET OUT. THE DOOR HANDLE ON THE DRIVER'S DOOR STOPPED OPERATING. IT DOES NOT ALLOW ME TO EXIT THE VEHICLE WITHOUT ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. THIS IS A SAFETY ISSUE IN CASE OF FIRE OR THE NEED TO QUICKLY EXIT THE VEHICLE. I HAD A DOOR HANDLE ISSUE WITH MY PREVIOUS CAR, 2009 FORD FOCUS, ONLY YOU COULD NOT GET INTO THE CAR USING THE OUTSIDE DRIVER'S SIDE HANDLE. I ALSO LOOKED AT THE NUMBER OF OTHER FORD FUSION CUSTOMERS WHO HAVE THE SAME ISSUE AND IT SEEMS TO BE A STANDARD DOOR ISSUE. HOW MANY COMPLAINTS DOES A VEHICLE HAVE TO HAVE BEFORE A RECALL IS CREATED?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND REQUIRED FORCE. THE VEHICLE WAS SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRIC POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 100,792.

MY CAR HAS HAD A FEW RECALLS. I BROUGHT IT TO WATERTOWN FORD AND THEY DID NOT FIX IT PROPERLY. I BOUGHT IT AT ENTERPRISE CAR SALES, WOBURN MA. THEY WERE SUPPOSED TO CHECK IT AND IT WAS NOT CERTIFIED LIKE THEY PROMISED. FROM THE FIRST MONTH THE CAR HAD ISSUES. IT KEEPS SHOWING THE WRENCH AND NOT ACCELERATING PROPERLY. I CAN'T AFFORD TO KEEP FIXING IT. I WOULD LIKE FORD TO BUY BACK THE CAR. FOR MORE THAN 11,000.00.

I WAS DRIVING ON THE HIGHWAY WHEN MY FORD FUSION LOST ALL POWER, LIKE IT RAN OUT OF GAS. OF COURSE THIS HAPPENED WHEN I WAS PASSING 2 SEMIS WITH CARS IN FRONT OF ME AND BEHIND ME. LUCKILY I WAS ABLE TO GET OFF THE SIDE OF THE HIGHWAY. IT JUST SAT THERE IDLING VERY BADLY, I TURNED IT OFF, TURNED IT BACK ON AND I WAS ABLE TO DRIVE IT HOME AFTER THAT. AFTER DOING SOME RESEARCH ONLINE, THIS SEEMS TO BE A COMMON PROBLEM THAT SHOULD BE RECALLED BECAUSE IT COULD DEFINITELY CAUSE A PRETTY BAD ACCIDENT.

REPLACED BOTH LOWER CONTROL ARMS IN STEERING. HEARD RUBBING AND GRINDING NOISE. REPORTED IN THE FALL AND TOLD NOTHING WAS WRONG. WENT IN A FEW MONTHS LATER AND WAS TOLD THE CONTROL ARMS BENT AND BROKE. COULD NOT EXPLAIN HOW THIS HAPPENED. I DRIVE MINIMALLY AS I WORK FROM HOME. NOISE WAS WORSE AFTER CAR WARMED UP.

TAKATA RECALL. I WAS UNABLE TO OPEN DRIVER'S DOOR FROM THE INSIDE. TOOK IT TO MY FORD DEALER. THEY FOUND A BROKEN INNER DOOR HANDLE. I WAS PARKED WHEN THAT HAPPENED. IT COST ME $217.83 TO GET IT REPAIRED. ISN'T THIS A RECALL? IF NOT, IT SHOULD BE!

STEERING, LEFT OR RIGHT, CAUSES SIGNIFICANT "GRINDING" TYPE NOISE. INDEPENDENT SHOP COULD NOT NARROW IT DOWN, ALTHOUGH FIRST THOUGHT WAS RACK & PINION. THIS VEHICLE (3.0L) DOES NOT HAVE A STANDARD RACK AND PINION. THIS NOISE OCCURS WHETHER STATIONARY OR IN MOTION. TOOK IT TO THE DEALER AND THEY STATED THEY COULD NOT REPLICATE, HOWEVER, THEY COULD REPLACE THE CONTROL ARMS TO SEE IF THAT HELPS RESOLVE THE ISSUE. DUE TO THE COST (ROUGHLY $1500, WITH NO GUARANTEE IT WOULD RESOLVE THE ISSUE) WE DECIDED TO SEE IF WE COULD GET A BETTER IDEA OF WHERE THE ISSUE COMES FROM. IT OCCURS WHILE STATIONARY AND IN MOTION, SO IT IS NOTE RELATED TO THE SUSPENSION CYCLING, BUT IS SPECIFICALLY RELATED TO STEERING LEFT OR RIGHT. SEEMS TO BE RELATED TO THE STEERING MECHANISM. THIS IS AN ONGOING/RECURRING ISSUE THAT IS GETTING WORSE, WITH NO SHOP TECH ABLE TO SPECIFICALLY IDENTIFY. ALL RECALL/SOFTWARE UPDATES (PCM, ETC.) HAVE BEEN COMPLETED BY THE DEALER.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL FAILED TO TURN RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE VEHICLE WAS REPAIRED ON MAY 18, 2016. SHORTLY AFTERWARDS, THE ENGINE MALFUNCTION LIGHT ILLUMINATED, THE ODOR OF FUEL WAS PRESENT, AND FUEL WAS VISIBLE NEAR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PURGE VALVES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 09/28/16*LJ

WHILE DRIVING CAR SUDDENLY LOST POWER STEERING. MESSAGE CENTER SHOWED POWER STEERING ASSIST FAULT. SPEED WAS APROX. 20M/H I HIT A CURB AND STOP. AFTER RESTARTING THE CAR MESSAGE DISAPPEARED AND POWER STEERING STARTED WORKING AGAIN. CAR WAS TAKEN TO DEALER. REPAIR COST 1800 DOL.

THE ELECTRONIC POWER STEERING SYSTEM HAS FAILED LEAVING THE VEHICLE VERY DIFFICULT TO STEER AND DRIVE MAKING FOR A VERY UNSAFE OPERATING CONDITION.. THIS PARTICULAR CAR IS USED ON A VERY LIMITED BASIS AND HAS LS THAN 24,000 ORIGINAL MILES ON THE ODOMETER. THE PROBLEM HAS OCCURRED TWICE IN A ONE YEAR TIME PERIOD. THIS FIRST OCCURRENCE WAS PROCEEDED BY THE VERY STRANGE CONDITION OF ALL THE WINDOWS AND SUN ROOF OPENED RANDOMLY WHILE THE CAR WAS PARKED AND NOT RUNNING INSIDE THE GARAGE.THE BATTERY WAS THEN DISCONNECTED AND THAT ACTION SEEMED TO RESET THE SYSTEM. THE SECOND OCCURRENCE SEEMS TO BE A COMPLETE FAILURE OF THE ELECTRONIC STEERING SYSTEM, WITH NO EFFECT ON THE POWER WINDOWS AND SUN ROOF.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE NOISE WAS PRESENT WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE SERVICE POWER STEERING SENSOR LIGHT ILLUMINATED AND THE POWER STEERING SUDDENLY MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED TWICE PREVIOUSLY FOR THE SAME FAILURE. IN JULY OF 2015, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (POWER STEERING), BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE INDICATOR LIGHT ILLUMINATED AND THE POWER STEERING ASSIST FAULT FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER AND REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 105,000.

WHEN I STARTED THE CAR AFTER CHURCH, THE POWER STEERING MODULE LIGHT CAME ON. THERE WAS NO POWER STEERING. THE CAR HAD TO BE TOWED. IT COST OVER $1600.00 TO BE FIXED. WHEN I ASKED FOR THE OLD PART, I WAS TOLD THAT I WOULD HAVE TO PAY ABOUT $200.00 FOR IT. DIDN'T I PAY FOR THIS WHEN I BOUGHT THE CAR?. SOME FUSIONS FROM THE YEAR 2011 ARE COVERED UNDER A RECALL BUT NOT MINE, EVEN THOUGH IT WAS MANUFACTURED IN THE SAME MEXICAN PLANT. FORD SHOULD BE CONCERNED ABOUT THE SAFETY OF ITS CUSTOMERS AND BE WILLING TO HAVE A RECALL ON ALL OF THEM OR AT LEAST PAY FOR THE CARS THAT HAVE THAT PROBLEM WHICH REQUIRED THE REPLACEMENT OF THAT PART. I AM VERY LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY WHEN THE POWER STEERING STOPPED WORKING.

LOST ALL POWER STEERING $1700 TO FIX COMPLAINTS FILED WITH FORD. CAR BUILT AUGUST 2010 NOT COVERED UNDER RECALL. REQUESTING EXTENSION OF DATES TO COVER MY VIN. DRIVING VEHICLE LOST POWER STEERING. COULD NOT HANDLE CAR. HUSBAND HAD TO DRIVE TO DEALERSHIP

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE CANISTER FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THEY FULFILLED THEIR RESPONSIBILITY FOR THE RECALL. THE VEHICLE WAS RETURNED TO THE MECHANIC AND REPAIRED. ONE MONTH PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 07/14/16*LJ *CN

POWER STEERING FAILED. THERE WAS A RECALL CONCERNING THIS AND APPARENTLY ON MY CAR A MODULE WAS REPROGRAMMED. WELL IT FAILED AGAIN. I PURCHASED THIS CAR USED AND IT WAS JUST OVER THE ALLOWABLE MILEAGE TO REPLACE THE STEERING GEAR FOR FREE THROUGH FORD. THE GEAR PROBABLY SHOULD HAVE BEEN REPLACED TO BEGIN WITH, BUT NOW I'M STUCK WITH A $1600 REPAIR BILL THAT FORD SHOULD HAVE FIXED TO BEGIN WITH. RECALL # 15N01.

WHEN DRIVING, MY CAR SUDDENLY LOST POWER STEERING AND A LIGHT ON MY MESSAGE CENTER SAID POWER STEERING ASSIST FAULT. THE STEERING WAS BASICALLY LOCKED UP. I HAD TO STOP THE CAR AND TURN IT OFF. WHEN I RESTARTED THE CAR FUNCTIONED NORMALLY.

WHILE DRIVING WHENEVER I STOPPED OR SLOWED TO TURN THE ENGINE WOULD START TO NOT PULL AS IF NOT GETTING GAS, THE CARE WOULD START SHAKING. HAPPENS WHENEVER SLOWING THEN TURNING OR PULLING OFF FROM A STOPPED POSITION

2011 FORD FUSION. THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WAS TAKEN TO 2 FORD DEALERSHIPS FOR SERVICE. BOTH DEALERSHIP REPAIRED AND CLEARED THE CODES, BUT ITS STILL A PROBLEM. ITS BEEN A PROBLEM FOR 6 MONTHS. THEY WANT TO CHARGE ME 3000.00 TO REPLACE THE WHOLE STEERING SYSTEM. ANOTHER ISSUE I HAVE IS THE DRIVER DOOR WILL NOT OPEN FROM THE INSIDE. I HAVE TO PUT THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. THIS MOVE IS UNSAFE. FORD SHOULD BE AWARE OF THIS.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING SERVICE FAULT WARNING LIGHT ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TURNED OFF AND ON, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE REPAIR FAILED TO REMEDY THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

DRIVER DOOR WILL NOT OPEN FROM THE INSIDE THIS IS HIGHLY UNSAFE AND SHOULD BE TAKEN SERIOUSLY FORD HAS BEEN MADE AWARE OF THIS FROM MANY PEOPLE AND HAS RECALLED OTHER YEARS OF THIS MODEL FOR THE SAME THING. I SHOULDN'T HAVE TO REACH OUTSIDE MY WINDOW TO OPEN THE DRIVER DOOR

STOPPED CAR IN A PARKING LOT GOT OUT TO REFEREE A SPORTING EVENT. RETURNED TO CAR AND THERE WAS NO POWER STEERING WHEN I STARTED THE CAR. THE ELECTRONIC INDICATORS TOLD ME TO HAVE THE ELECTRONIC STEERING MODULE SERVICED. I WAS ABLE TO DRIVE THE CAR HOME BUT IT WAS EXTREMELY DIFFICULT TO TURN THE WHEELS. THIS HAS BEEN BE AN INTERMITTENT PROBLEM FOR A YEAR NOW BUT WOULD STRAIGHTEN ITSELF OUT BY TURNING OFF AND ON THE IGNITION. THIS TIME THAT PROCESS DID NOT STRAIGHTEN OUT THE PROBLEM. I CONTACT FORD VIA THEIR ON-LINE COMPLAINT DEPARTMENT. FORD REPLY BACK TO ME WAS THAT ALTHOUGH THERE WAS A RECALL FOR THIS PARTICULAR PROBLEM MY VEHICLE IDENTIFICATION NUMBER WAS NOT PART OF THE RECALL. FORD ALSO ASKED ME TO TAKE THE CAR TO MY DEALER TO REMEDY THE SITUATION. SINCE THIS IS A KNOWN SAFETY PROBLEM WITH THIS MAKE, MODEL AND YEAR FORD SHOULD FIX THE PROBLEM. I AM NOW PAYING FOR A CAR LOAN FOR A CAR I CANNOT DRIVE.