2011 Ford Fusion complaints

CSP 13N03 AS PREVIOUSLY REPORTED ETB PROBLEMS CAUSED MY CAR TO ABRUPTLY DROP POWER/RPM TO ~1000RPM. LATER IDENTIFIED ISSUE TO BE RELATED TO ETB AND TOOK TO MY FORD DEALER EXPECTING NEW SOFTWARE AND/OR ETB REPLACEMENT PER 13N03. DEALER REPLACED BUT THEN BEGGED OFF REQUESTING I PAY WARRANTY REPAIR COST OF $122 BECAUSE "MANUAL TRANSMISSION" VEHICLES AND THOSE NOT ASSEMBLED IN MEXICO WERE NOT COVERED. I AM ABSOLUTELY CERTAIN THAT MY ISSUE WAS EXACTLY THAT COVERED BY 13N03 AND FEEL THAT HAVING THE POWER LOSS "LIMP MODE" OCCUR IN A MANUAL TRANSMISSION VEHICLE ACTUALLY PUT ME AT MORE RISK BECAUSE OF THE GREATER SPEED LOSS DUE TO THE DIRECT CONNECTED DRIVE PATH. LUCKILY IT WAS LATE AT NIGHT ON A LESS TRAVELED ROAD ALLOWING ME TO COAST OFF SAFELY ONTO THE SHOULDER. I PAID THE $122 SINCE THEY HAD ALREADY DONE THE WORK BEFORE REALIZING THAT MY CAR WAS NOT COVERED, AND THE THROTTLE BODY ALONE WOULD HAVE COST ME $75+, BUT I CANNOT UNDERSTAND HOW THIS IS NOT A FULL-FLEDGED RECALL AND DOESN'T COVER EVERY VEHICLE WITH THIS TYPE OF ETB? ALL THIS BECAUSE OF WHAT SOUNDS LIKE INCORRECT/INSUFFICIENT MOTOR CONNECTION PLATING AND/OR BULB GREASE (CONTACT ENHANCER)

WHILE DRIVING 70 MPH ON THE HIGHWAY THE CAR SUDDENLY SHUDDERED. THE YELLOW WRENCH LIGHT CAME ON AND THE GAS PEDAL WOULD NOT WORK. FORCED TO COAST TO THE SHOULDER. SHUT CAR OFF WAITED 30 SECONDS AND TRIED TO RESTART. CAR STARTED AND WRENCH LIGHT WENT OUT. WAS ABLE TO DRIVE. HAS HAPPENED REPEATEDLY. I CALLED FORD AND THERE IS A CUSTOMER SATISFACTION PROGRAM 13N03. TO ADDRESS THIS BUT SAID THEY COULD ONLY CORRECT IF THE COMPUTER SAVED A CODE. SINCE THIS PROBLEM HAS THUS FAR FAILED TO TRIP MY CHECK ENGINE LIGHT, IT IS NOT STORING A CODE. I ARGUED THAT IT WAS UNSAFE FOR ME TO DRIVE THE CARE LIKE THIS. THEY STATED THAT FORD DOES NOT RECOMMEND I DRIVE THE CAR AND STATED MY ONLY OPTIONS ARE TO TAKE TO DEALERSHIP FOR DIAGNOSIS WHERE THE ONLY HOPE IS THAT THEY CAN DRIVE THE CAR AND MAYBE THE INTERMITTENT PROBLEM WILL LUCKILY HAPPEN. THIS IS UNACCEPTABLE. THEY KNOW THE ISSUE EXISTS AND IS UNSAFE. I HAVE READ MULTIPLE ACCOUNTS OF THIS ON THE INTERNET. HOW MANY MORE ARE REQUIRED TO TRIGGER A RECALL?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED SEVERAL TIMES UPON STARTING THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE EACH TIME, WHICH RESET THE COMPUTER AND CLEARED THE CODE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER DIAGNOSED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE WITH THE RACK AND PINION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/10/2017*CT CONSUMER STATED WHEN HE STARTED THE CAR MESSAGE CENTER SAYS ELECTRIC POWER ASSIST FAILURE MESSAGE POPS UP ON THE DASH. WHEN CAR WAS TURNED CAR THE POWER STEERING STARTS WORKING AGAIN. UPDATED 7/6/18*JB *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE FUEL MALFUNCTION WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE WARNING INDICATOR CONTINUED TO REMAIN ILLUMINATED FOR MONTHS. THE VEHICLE WAS TAKEN TO A SECOND DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

SEVERAL TIMES!! WHILE DRIVING THE VEHICLE THE "ADVANCETRAC" AND ABS INDICATOR LIGHTS APPEAR ON THE INSTRUMENT PANEL. INFORMATION SYSTEM THEN SHOWS A POWER STEERING FAULT, ADVANCETRAC FAULT, AND SAYS TO GET STEERING SYSTEM SERVICE NOW. STEERING BECOMES EXTREMELY DIFFICULT. MECHANIC HAS RESET THE SOFT CODES AND PROBLEM GOES AWAY FOR AWHILE; HOWEVER, COMES BACK. WE HAVE REPEATED THIS PROCESS SEVERAL TIMES! FORD ISSUED RECALL #15S18; HOWEVER, THAT RECALL RUNS FROM BUILD DATES 9/7/2010-2/28/2012. BUILD DATE ON OUR FORD FUSION IS 8/20/2010. WHY IS FORD NOT ALSO REPAIRING / REPLACING THE PSCM OR STEERING MOTOR SENSORS IN OUR VEHICLES THAT ARE HAVING THE IDENTICAL ISSUE? WE HAVE HAD THIS PROBLEM WHILE DRIVING THE VEHICLE, AND HAVE ALSO HAD IT OCCUR WHEN FIRST PUTTING THE VEHICLE INTO GEAR. IN THE LATTER CASE, SHUTTING THE KEY OFF FOR A MINUTE AND THEN RESTARTING CLEARED THE PROBLEM. HOWEVER, WHEN IT OCCURS UNDER MOVING DRIVING CONDITIONS, SHUTTING THE VEHICLE OFF DOES NOT CLEAR THE PROBLEM. THE VEHICLE THEN HAS TO BE TAKEN TO A MECHANIC THAT RESETS THE SOFT CODES WITH A SCAN TOOL.

TAKATA RECALL: RECALL FOR PASSENGER SIDE. RECEIVED RECALL LETTER IN JULY, LATEST ESTIMATE TO REPLACE DEFECTIVE PART IS JUNE, OR SIX MONTHS OF LIMITED USE OF OUR PRIMARY VEHICLE. #2 CAR IS NOT DEPENDABLE AND WITH POOR MILEAGE. WE CAN NOT GO ANYWHERE AS A FAMILY UNLESS WE RENT A CAR . IN SHORT THIS IS COSTING US MONEY. WHAT CAN WE DO TO GET OUR FUSION FIXED, SO IT WILL BE SAFE?

THIS IS THE SECOND NOTICE OF MY ERROR MESSAGE ON MY FORD FUSION FOR THE "POWER STEERING ASSIST FAULT," THUS ENABLING ME TO HAVE POWER STEERING ON THE WAY HOME FROM WORK. I CAPTURED AN IMAGE, THIS TIME FOR DOCUMENTATION. THIS IS AFTER GOING TO MY LOCAL MECHANIC AND HE SAID THIS WAS A RECALL ISSUE, BUT MY LOCAL FORD DEALER (WALDORF FORD) SAID IT DID NOT APPLY TO MY VEHICLE.

CAR KEEPS STALLING DURING ACCELERATION. ENGINE CODE P2111

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE MALFUNCTION WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND PASSED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS INSPECTED AGAIN; HOWEVER, THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A FUEL FILLER TUBE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,286.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE I WAS DRIVING (ON HWY 301S, IN WALDORF, MD) I GOT AN ERROR MESSAGE THAT SAID "POWER STEERING ASSIST FAULT." I IMMEDIATELY LOST MY POWER STEERING AND I HAD TO MAKE A DETOUR TO TURN ON STREETS THAT WERE NOT CROWDED (THIS WAS ON A 10/21/16 DURING THE EVENING RUSH HOUR). FORTUNATELY, I WAS NOT FAR FROM MY HOUSE. I CALLED FORD (IN MICHIGAN) THE NEXT BUSINESS DAY ON 10/24/16 AND THE SAID MY VEHICLE WAS NOT COVERED UNDER A RECALL, THAT INCLUDED "2011 FORD FUSION," JUST NOT MY VEHICLE. I TOOK IT TO MY REGULAR MECHANICAL AND THEY SAID IT SHOULD FALL UNDER THE RECALL, BUT MY LOCAL FORD DEALER (WHERE MY CAR WAS PURCHASED IN WALDORF) ALSO SAID IT WASN'T INCLUDED AND THEY COULDN'T DO ANYTHING. *TR

ON SEVERAL DIFFERENT OCCASIONS MY BRAKE PEDAL HAS GONE TO THE FLOOR. MOSTLY WHEN I AM STOPPED IN TRAFFIC. TWICE PUTTING MY CAR IN REVERSE THE CAR SURGED AND BRAKE PEDAL WENT TO FLOOR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED. THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE STEERING WHEEL AS IT BECAME ABNORMALLY STIFF. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST SINCE THERE WERE NO RECALLS RELATING TO THE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 94,286. THE VIN WAS NOT AVAILABLE.

POWER STEERING RECALL 15S18 WAS PERFORMED ON CAR 08/01/16. FOURTEEN MONTHS AFTER RECALL, WHILE DRIVING 40-45 MPH ON IH-635 IN SOMEWHAT HEAVY TRAFFIC, I NOTICED A DIFFERENCE IN THE CAR'S HANDLING. THE ADVANCE TRAC WAS ILLUMINATED IN THE INSTRUMENT PANEL. ATTEMPTED TO TURN IT OFF BECAUSE I THOUGHT I HAD TURNED IT ON BY MISTAKE WHEN I TURNED ON THE AC. I DECIDED TO MOVE OVER 6 LANES OF TRAFFIC AND EXIT OFF THE HIGHWAY. ONCE ON THE SERVICE ROAD, THE STEERING BECAME DIFFICULT TO MANEUVER. FORTUNATELY THERE WAS A DISCOUNT STORE & WAREHOUSE SHOPPING CENTER AND UPON MAKING TWO DIFFICULT RIGHT TURNS INTO THE PARKING LOT THE STEERING PROBLEM PROCEEDED TO GET WORSE. TURNING INTO THE PARKING SPACE WAS EXTREMELY DIFFICULT. I TURNED OFF THE ENGINE, DID A WALK AROUND THE CAR TO INSURE THERE WERE NO FLAT TIRES OR DEBRIS STUCK UNDER THE CAR. I RETURNED TO THE CAR TO CALL MY HUSBAND AND TURNED THE KEY IN THE IGNITION TO ROLL DOWN THE WINDOW, (DID NOT START MOTOR) AND THE STEERING WHEEL WAS EASY TO MOVE, NOT NORMAL BUT MANAGEABLE. AFTER A SEVERAL MINUTES, I TURNED ON THE CAR AND SLOWLY DROVE APPROXIMATELY 4 MILES TO REACH HOME ON THE HIGHWAY SERVICE ROAD (IN CASE IT OCCURRED AGAIN) UNTIL I REACHED MY NORMAL EXIT. IT WAS WITHOUT DOUBT A WHITE KNUCKLED DRIVE HOME. THE CAR HAS BEEN SITTING IN THE GARAGE FOR THE LAST 3 DAYS, I HAVE BEEN USING MY HUSBAND'S TRUCK BECAUSE I'M AFRAID TO DRIVE MY CAR, UNTIL I CAN GET IT TO THE DEALERSHIP TO BE CHECKED. I'M LOOKING INTO HAVING IT TOWED OR HAULING ON A CA

TAKATA AIR BAGS, RECALL NOTICE RECEIVED JULY 18, 2016. NO CONTACT FROM DEALER TO REPAIR.

AT LEAST THREE TIMES ON SEPARATE OCCASIONS, ABS WARNING LIGHTS CAME ON AND ENGAGED SUDDENLY WHILE THERE WAS A LOSS OF BRAKING POWER. BRAKES WERE SPONGY AND COULD BARELY STOP THE CAR. TROUBLE CODES C00002 C0022, C1012, U0415 AND U30000 CODES SHOWED. MY MECHANICS CHECKED MY MECHANICAL BRAKE SYSTEMS AND ALL WERE FINE AND FOUND NO PROBLEM. MY MECHANIC THINKS A COMPUTER PROBLEM IS THE ISSUE. I TOOK CAR TO LOCAL FORD DEALER AND THEY FOUND NO BRAKING PROBLEM.

GAS LEAKING ON GROUND DUE TO FAULTY FUEL TANK. CAR HAD TO BE TAKEN IN AN LEFT WITH DEALER FOR 6+ MONTHS. PROBLEM WITH ENGINE LIGHT ON REOCCURRING.

PURCHASED CAR 8/01/15. FOUND OUT ABOUT(PENDING) RECALL AFTER THE FACT. READOUT ON DASH READ RE-PROGRAM STEERING. TOOK CAR BACK, RE-PROGRAMED N/C. 3-DAYS LATER DISPLAY MESSAGE READ, SERVICE POWER STEERING NOW. NEXT DAY BACKED OUT OF GARAGE BUT HAD NO STEERING TOWED TO DEALERSHIP COST ME $115./REPAIR N/C. TWO WEEKS LATER MESSAGE READ SERVICE POWER STEERING NOW. SHUT CAR OFF, THEN STARTED BAM NO STEERING. CALLED TOW TRUCK TAKE BACK TO DEALERSHIP $115. PLUS $1145.67. 03/15/16. NOW SITTING GARAGE CANNOT DRIVE. MESSAGE READS SERVICE POWER STEERING NOW. RIGHT NOW WE SIMPLY CAN'T AFFORD TO HAVE THE CAR FIXED. RECALL #15S18 LAST FAILURE DATE 10/13/16 A.M.

DRIVERS SIDE INSIDE DOOR LATCH BROKE. COULD NOT OPEN DOOR FROM INSIDE THE CAR. HAD TO PUT WINDOW DOWN AND REACH OUTSIDE THE CAR TO OPEN DOOR.

THE DRIVER'S SIDE FRONT DOOR LATCH DOES NOT WORK. I HAVE TO EITHER ROLL THE DRIVER'S SIDE WINDOW DOWN AND OPEN DOOR FROM OUTSIDE OR CLIMB OUT ON PASSENGER SIDE. ALSO I HAVE TO MANUALLY OPEN (WITH KEY) OR LOCK FRONT DRIVER SIDE DOOR.

THE PURGE CANISTER VALVE HAS BEEN REPLACED, BUT THE FUEL SMELL STILL REMAINS WHILE IT IS STATIONARY AND RUNNING.

MY CAR ALMOST CAUGHT ON FIRE WHILE I WAS WORKING. THE FUEL TANK HAD A CRACK IN IT AND GASOLINE WAS LEAKING OUT. THESE FUMES WERE INHALED BY MY GRANDKIDS AND ME. WHEN I TOOK MY CAR IN ,THE FORD DEALER KEPT MY CAR FROM 12/8/2015 UNTIL 07/27/2016. I HAD TO RIDE IN A RENTAL THIS LONG.A RECALL WAS ISSUED IN JANUARY. I FELT THAT AS A CONSUMER, I WAS TREATED UNFAIRLY AND THE RISK OF MY FAMILY WAS NOT CONSIDER A FACTOR WHEN THIS CAR COULD HAVE BURST INTO FLAMES AT ANY TIME.

MY DRIVER SIDE DOOR LATCH WOULD NOT OPEN... WENT TO THE DEALERS AND THEY TOLD ME THAT 2012 , 2013 HAVE BEEN RECALLED BUY NOT MY YEAR.

FORD NOT HONORING RECALL FOR 2011 FUSION BUILT 1 WEEK BEFORE RECALL DATE AT HERMOSILLA PLANT. POWER STEERING WENT COMPLETELY OUT - COST $1700 TO REPAIR - THE CAR WAS BACKING OUT ONTO A MAIN STREET AND LOST ALL STEERING.

IN THE LAST 24 HOURS MY VEHICLE STALLED ON THE FREEWAY (I WAS ALMOST REAR-ENDED--THIS HIGHWAY HAS A CURB ON BOTH SIDES INSTEAD OF SHOULDERS) 4 TIMES IN 5 MILES. THE FIRST TIME WAS AS I WAS TURNING ONTO THE HIGHWAY FROM AN INTERSECTION. EACH TIME, I WAS UNABLE TO ACCELERATE THE CAR WITH THE GAS PEDAL. EACH TIME, THIS WAS PRECEDED BY A LURCHING FORWARD AND A SLUGGISH PERFORMANCE OF THE ENGINE FOR ABOUT 1 SECOND BEFORE THE ENGINE NO LONGER POWERS THE WHEELS. THE WRENCH LIGHT COMES ON AND I HAVE TO TURN THE CAR OFF AND THEN TURN IT BACK ON IN ORDER TO BE ABLE TO ACCELERATE AGAIN. AS I SAID, WHEN I WOULD ACCELERATE, THE ENGINE WOULD DIE, AND THIS HAPPENED FOUR TIMES. WHEN I RESTART THE CAR, BUT BEFORE IT DIES AGAIN, THE CHECK ENGINE LIGHT COMES ON. THIS IS AN ISSUE WITH OTHER 2011 FORD FUSIONS THAT THE NHTSA HAS ALREADY INVESTIGATED--THE THROTTLE BODY IS DEFECTIVE. HOWEVER, SOMEHOW THE NHTSA LET FORD OFF THE HOOK AND DIDN'T RECALL THE PART AND ALLOWED FORD TO ONLY APPLY THE "CUSTOMER SATISFACTION PROGRAM 13N03" TO CARS WITH AUTOMATIC TRANSMISSIONS. I HAVE A MANUAL TRANSMISSION CAR. I WILL TELL YOU THAT EXACTLY WHAT HAPPENED IN CARS THAT INITIATED THE INVESTIGATION AND THIS PROGRAM IS EXACTLY WHAT IS HAPPENING IN MY CAR. THE INVESTIGATION NEEDS TO BE REOPENED AND THIS THROTTLE BODY NEEDS TO BE RECALLED FOR ALL TRANSMISSION TYPES. I WAS ALMOST REAR-ENDED BY A CAR GOING 55 MPH, EVEN THOUGH I HAD MY 4-WAY FLASHERS ON IN THE RIGHT LANE, BECAUSE THE HIGHWAY MY CAR DIED ON A DOES NOT HAV

LOST POWER AFTER MOMENTARY STUMBLE WHILE MILDLY ACCELERATING ON STRAIGHT LEVEL CITY ROAD AROUND 35MPH. DAMP COOL EVENING AFTER MUCH RAIN PRECEDING DAYS. OCCURRED ABOUT 2 MILES AFTER STARTING FROM COOL ENGINE (2-3 HOURS @ 60F) THOUGHT IT HAD STALLED BUT NOTED ~1000RPM, BUT NOT RESPONDING TO THROTTLE PEDAL AT ALL? CLUTCHED-IN (6-SPEED MANUAL) AND COASTED TO STOP, IDLE HOLDING, BUT NEVER RESPONDING TO PEDAL? NOTED WRENCH SYMBOL GLOWING ON DASH. WISHED I HAD MY OBD-II MONITOR IN THE CAR! TURNED CAR OFF, REMOVED KEY, OPENED DOOR (TO KILL ACCESSORY POWER). CLOSED DOOR, COUNTED TO 20 AND RESTARTED. IT STARTED A BIT HARD AND STUMBLED A LITTLE INITIALLY, BUT THE WRENCH WAS GONE AND I HAD A WORKING THROTTLE AGAIN. IT SEEMED LIKE IT MAY HAVE MINIMALLY STUMBLED A BIT ON THE 2-3 MILES HOME AS WELL, ALTHOUGH I WAS DRIVING IT VERY GENTLY, AND POSSIBLY OVERLY AWARE. TRAVELED LIGHTLY USED ROADS IN CASE IT ACTED UP AGAIN. ONCE HOME I WENT IN, GRABBED MY OBD-II TEST DEVICE AND HOOKED IT UP. NO CODES? NO MIL CODES, NO PENDING CODES, NO PERMANENT CODES? WENT IN AND BEGAN WEB SEARCH AND FOUND FORD ETB AND CSP=13N03 INVESTIGATION AND MITIGATION AGREEMENT. WROTE THIS, AND WILL DISCUSS WITH DEALER TOMORROW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING DOWN ROAD AND POWER STEERING CUTS OUT DASH SAYS POWER STEERING ASSIST FAULT

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS NOT FUNCTIONAL AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE'S SOFTWARE WAS UPDATED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VERBIAGE IN THE RECALL NOTICE STATED THAT THE STEERING GEAR WOULD BE REPLACED IF ANY DTC WAS FOUND RELATED TO THE POWER STEERING; HOWEVER, THE DEALER DID NOT REPLACE THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. DUE TO THE VEHICLE BEING OVER 150,000 MILES, THE RECALL WAS NOT HONORED. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 70 MPH, THE VEHICLE JERKED TO THE RIGHT AND MADE A LOUD GRINDING NOISE. THE CONTACT STATED THAT THE BRAKE CALIPERS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000.

STEERING WEEL.

TAKATA INFLATORS I RECOVERED A LETTER 3 MONTS AGO SAYING MY AIRBAG NEEDED TO BE REPLACED. THE LETTER STATED THAT I WOULD GET A CALL OR EMAIL TELLING ME WHEN TO TAKY CARE FOR REPAIRS I HAVE NOT HEARD ANYTHING ELSE.ALSO MY STEERING HAS GONE OUT IN MY CAR I CAN NOT GET ANYONE TO TELL ME WHY THEY JUST KEEP SAYING I CAN FIX IT. ITS BECOMING TO THE POINT WERE I CAN'T DRIVE. WHAT DO I NEED TO DO

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 12/01/16*LJ THE CONSUMER STATED THE DEALER ADVISED THE FAILURE MAY HAVE BEEN MECHANICAL IN NATURE. THE VEHICLE WAS REPAIRED. THE CONSUMER SUGGESTED FOR CELL PHONES TO HAVE A SHUT OFF FEATURE AFTER DRIVING OVER 10 MILES PER HOUR.*JS

I WAS PULLING UP SLOWLY BEHIND TWO CARS AT A RED LIGHT WHEN MY ENGINE ACCELERATED WITH MY FOOT FIRMLY ON THE BRAKE. MY CAR BEGAN TO INCH FORWARD TOWARD THE CAR IN FRONT OF ME. I PUT THE CAR IN NEUTRAL AND THE ACCELERATION CONTINUED. I PUT THE CAR IN PARK AND ONCE AGAIN THE ACCELERATION CONTINUED. I THEN TURNED THE KEY OFF AND THE ENGINE SHUT DOWN WITH MY CAR ENDING UP A FOOT AWAY FROM A CAR WITH A WOMAN AND TWO CHILDREN IN IT. I WENT ONLINE AND FOUND OTHER CASES OF THIS HAPPENING TO OTHER PEOPLE WITH 2011 FORD FUSIONS. I TOOK THE CAR TO MY DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME WITH THIS CAR. I WAS ON A BUSY FOUR LANE HIGHWAY BOTH TIMES.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,702.

MY FORD FUSION WAS PARKED AND I SUDDENLY AM UNABLE TO OPEN THE DRIVERS SIDE DOOR FROM THE INSIDE. I HAVE TO LOWER THE WINDOW ALL THE WAY AND STICK MY ARM OUT TO OPEN FROM THE OUTSIDE HANDLE. MY WINDOWS ARE ELECTRONIC AND FREEZE SHUT IN THE WINTER (MN RESIDENT) MAKING ME UNABLE TO OPEN THE DOOR AT ALL FROM THE INSIDE. I WILL BE UNABLE TO GET OUT OF MY VEHICLE IN THE WINTER AND COULD BE TRAPPED IN AN ACCIDENT OR VEHICLE FIRE AND UNABLE TO GET OUT AND HELP MY CHILDREN.

TAKATA RECALL TWO MONTHS AGO, I RECEIVED RECALL NOTICE INDICATING INFLATION OF THE PASSENGER SIDE AIRBAG COULD CAUSE SEVERE INJURY OR DEATH. NEITHER FORD NOR NHTSA HAVE ACTED IN A RESPONSIBLE MANNER IN THAT FORD IS STILL WAITING FOR PARTS AND CANNOT ESTIMATE WHEN PARTS WILL BE AVAILABLE. CONSIDERING INFLATION CAN CAUSE "SERIOUS INJURY OR DEATH", THERE IS NO HONEST GUIDANCE BY EITHER FORD NOR NHTSA OTHER THAN KEEP DRIVING. I INTEND TO COPY THIS TO MY TWO SENATORS AND MY HOUSE REPRESENTATIVE.

THERE'S A CREAKING SOUND THAT IS COMING FROM THE RIGHT SIDE OF THE VEHICLE HEN YOU'RE DRIVING. THE CREAKING SOUND COMES TO PLAY WHEN YOU'RE DRIVING 5 MINUTES INTO YOUR TRAVEL. THE SOUND TENDS TO COME AND GO BUT AT TIMES, IT GETS REALLY BAD. I'VE HAD OTHER PEOPLE COMMENT ON THE SOUND AND HAVE SEEN ON FORD FORUMS THAT THIS HAS BEEN A COMMON ISSUE WITH THIS VEHICLE.

FAULTY STEERING LIGHT CAME ON SEVERAL TIMES AND THEN TURN OFF WHILE DRIVING.... AND TODAY 09/01/2016 THE STEERING COLUMN LOCKED UP AND UNABLE TO USE EVEN IF THE CAR IS TURNED OFF AND ON. THE CAR WAS IN REVERSE WHEN IT LOCKED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I ENTERED MY VIN NUMBER KNOWING MY CAR HAS THE TAKATA RECALL BUT WANTING IT FIXED SOMETIME BEFORE "THE FUTURE", AND I FOUND THAT MY CAR HAD A POWER STEERING RECALL FROM 2015 THAT I WAS NEVER NOTIFIED OF.

I PARKED MY VEHICLE AND WENT TO OPEN MY DOORS AND THE DRIVER AND PASSENGER SIDES DOERS WOULD NOT OPEN FROM THE INSIDE. I HAD TO PROCEED TO UNLOCK THE DOOR MANUALLY AND ROLL THE WINDOW DOWN, PLACE MY ARM OUT THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THE PASSENGER HAD TO DO THE SAME FOR THEIR DOOR AS WELL. WE ARE BOTH SENIOR CITIZENS WITH DISABILITIES. ARE THERE ANY RECALLS ON THIS ISSUE? I'M CONCERNED FOR THE SAFETY AND WELL BEING OF ME AND ANY PASSENGERS THAT HAPPEN TO BE IN THE VEHICLE IN THE CASE OF AN ACCIDENT WHERE AS I HAVE TO EXIT THE VEHICLE IN AN EMERGENCY.

THE POWER STEERING KEEPS FAILING WHILE DRIVING. WE GET A POWER STEERING ASSIST FAULT CAR IS VERY HARD TO STEER AND CONTROL. THIS IS VERY DANGEROUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING ALONG ON A BUSY STREET AND A SERVICE POWER STEERING SOON APPEARED AND AFTER MAKING A LEFT TURN THE STEERING STOPPED I IMMEDIATELY PULLED OVER AS I WAS UNABLE TO DRIVE IT HAD TO GET CAR TOWED. WAS NOT ON A HIGHWAY WAS DRIVING ALONG ABOUT 40MPH.

I WAS DRIVING MY 2011 FORD FUSION, AND MY VEHICLE LOCKS UP ALMOST CAUSING ME TO RECK! I HAD TO SLAM ON BREAKS. AFTER GETTING THE VEHICLE UNDER CONTROL I CALLED B & B FORD'S TO LET THEM KNOW WHAT'S GOING ON. I ENDED UP HAVING MY VEHICLE TOWED TO THE FORD DEALERSHIP. THE FORD DEALERSHIP MENTION THE POWER WAS MY RACK AND PINION HAD TO BE REPLACE BECAUSE IT WAS CAUSING PROBLEMS WITH MY POWER STEERING, WHICH COST ME $1650.51. SINCE HAVING THE POWER STEERING FIXED, I BEEN TO THE DEALERSHIP OVER 5 TIMES FOR THE SAME PROBLEMS AND BEEN HAVING TO PAY THEM OVER AND OVER! SOMETHING THE B & B FORD SAID THEY FIXED THE FIRST TIME I GAVE THEM 1650.51

I HAVE A RECALL ON MY CAR FOR THE FUEL TANK AND THERE IS NO FIX AT THIS TIME. I NEED TO GET MY TAGS ON MY CAR BY NOVEMBER AND DONT KNOW IF I WILL BE ABLE TO.

TAKATA RECALL PASSANGERS SIDE. I WOULD LIKE THE AIR BAG SHUT OFF. I AM VERY UNCOMFORTABLE WITH ANYONE RIDING IN THE FRONT SEAT. I EXHAUSTED ASKING FOR HELP FROM FORD, MY DEALER AND MY INSURANCE CO.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE "CHECK FUEL FILL INLET" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) BUT, NO TROUBLE CODES WERE DISCOVERED. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. ...UPDATED 10/19/16 *BF *TR

I AM HAVING THE SAME PROBLEM WITH MY 2011 FUSION AS THE RECALL FOR THE 13'S AND 14'S DOOR LATCH RECALL. THIS JUST STARTED TODAY 8/16/2016, IF YOU TRY TO CLOSE THE PASSENGER DOOR NORMAL IT BOUNCES BACK AT YOU AND WILL NOT LATCH. IF YOU CLOSE IT VERY GENTLY IT LATCHES BUT DOESN'T SEEM TO BE VERY SOLID. THIS HAPPENED AS MY WIFE WAS PICKING UP OUR CHILD FROM SCHOOL. WHEN SHE WENT TO CLOSE THE DOOR IT JUST BOUNCED RIGHT BACK OPEN AT HER. PICTURES WOULD NOT DO MUCH GOOD IN THIS CASE AS THEY WOULD BE OF A DOOR EITHER OPEN OR CLOSED BUT I AM GOING TO TAKE A VIDEO OF WHAT IT IS DOING IF YOU WOULD BE INTERESTED IN VIEWING IT.