2011 Ford Fusion complaints

DRIVING DOWN THE ROAD & POWER STEER WENT OUT COULDN'T STEER CAR ALMOST HAD ACCIDENT! MESSAGE WENT ACROSS CHECK POWER STEERING NOW. DROVE HOME VERY SLOW. WILL CALL DEALER IN MORNING. AFRAID TO DRIVE!

SQUEAKING ON THE LEFT SIDE WHEN GOING OVER BUMPS OR TURNING THE STEERING WHEEL AT LOW SPEED ON CITY STREET.

FAILURE RIGHT FRONT INSIDE DOOR HANDLE. DRIVERS DOOR HANDLE ON INSIDE HAS STOPPED WORKING. I MUST ROLL DOWN WINDOW AND USE OUTSIDE DOOR HANDLE TO OPEN DOOR. THIS OCCURRED 02/06/17 WHEN I STOPPED CAR, TURNED OFF THE IGNITION AND TRIED TO EXIT THE CAR. DOOR HANDLE HAS NOT WORKED SINCE THEN. WHEN CAR WAS LESS THAN 1 YEAR OLD THE RIGHT FRONT PASSENGER DOOR HANDLES INSIDE & OUTSIDE FAILED INTERMITTENTLY. DEALER "COULD NOT FIND" THE PROBLEM. THIS WENT ON FOR SEVERAL WEEKS UNTIL FINALLY THE PASSENGER DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE. CAR WAS TAKEN TO DEALER AND REPAIRED UNDER WARRANTY.

MY DOOR LATCH BROKE ON THE CAR. MY TEENAGER GOT IN THE CAR AND THE DOOR WOULDN'T CLOSE. I COULDN'T RIDE HOME WITH IT IN THAT CONDITION. I SEE IT'S A COMMON PROBLEM WITH FORDS, BUT MY YEAR OF FUSION IS NOT ON ANY RECALL LIST. IT DEFINITELY SHOULD BE BECAUSE THAT IS A VERY REAL SAFETY ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING, THE CAR FACES A SUDDEN LOSS OF POWER STEERING AND A "SERVICE ADVANCETRAC" WARNING MESSAGE COMES ON AT THE SAME TIME. THE WARNING LIGHT FOR THE TRACTION CONTROL STAYS ON. POWER STEERING RESUMED AFTER SOME TIME BUT THE "SERVICE ADVANCETRAC" WARNING MESSAGE AND TRACTION CONTROL WARNING LIGHT STAYED ON. THIS HAPPENS ALMOST WEEKLY AND SEEMS VERY DANGEROUS. I WAS VERY LUCKY TO NOT HAVE THIS HAPPEN WHILE ON A FREEWAY OR AT A TURN. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 55 MPH, THE SERVICE ADVANCE TRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED AND THE POWER STEERING FAILED. IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED OUT OF POCKET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO AVOID A CRASH. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE......UPDATED 03/08/17 *BF *CN

TL* THE CONTACT OWNS A 2011 FORD FUSION. ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE, THE POWER STEERING FAILED TO OPERATE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,298.

POWER STEERING ASSIST FAULT. WHEN I STARTED THE VEHICLE, I CANNOT TURN THE WHEELS, AND THE DASHBOARD SHOWS "POWER STEERING ASSISTANCE FAULT".

FRONT FLEW OPEN WHILE DRIVING (ON A 4 LANE CITY STREET, ABOUT 30 MPH, TURNING SLIGHTLY TO THE LEFT), PASSENGER WOULD HAVE BEEN THROWN OUT IF NOT SEATBELT RETAINED HER. REPEATED SLAMMING DOOR SHUT TO GET HOME CLOSED THE DOOR, BUT NOW THE DOOR WONT OPEN FROM THE INSIDE NOR OUTSIDE. THIS IS A REAL PERSONAL HAZARD IF ATTEMPTING TO EXIT IN AN EMERGENCY. CONTACTED THE LOCAL DEALER, HE TELLS ME FORD FUSION WAS RECALLED BECAUSE OF DOOR PROBLEMS BUT NOT MY VIN NUMBER, THE SAME ANSWER FROM FORD MOTOR CO.

POWER STEERING ASSIST FAILURE WHILE DRIVING AND TURNING MAKING VEHICLE DIFFICULT TO CONTROL. RECALL WAS ISSUED ON THIS AND COMPUTER UPGRADE INSTALLED. I WAS NOT WARNED THAT THIS COULD BE VERY DANGEROUS AND WOULD MOST LIKELY OCCUR. SHUTTING OFF ENGINE AND RESTARTING TEMPORARILY FIXED, BUT HAS HAPPENED AGAIN. LESS THAN 80,000 MILES ON VEHICLE.

MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER STOPPED FUNCTIONING PROPERLY ALL TOGETHER. I WOULD PRESS THE HEATED SEAT BUTTON AND IT WOULD ILLUMINATE FOR A FEW SECONDS (MAYBE 2-3) AND THEN SHUT OFF ON ITS OWN, AS IF SOMETHING WERE TRIPPING A FAULT. TODAY (1/12) THE SEAT DOES NOT GET WARM AT ALL BEFORE THE SWITCH TURNS OFF AUTOMATICALLY. IT IS APPARENT BASED ON RESEARCH THAT THIS IS A VERY COMMON ISSUE WITH THE FORD FUSION. THIS WAS HAPPENING WHEN I PUT MY CAR INTO REVOERS OR DRIVE TO PULL OUT OF MY DRIVEWAY.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE FELT SOFT AND THE PEDAL TRAVELED TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

I AM UNSURE IF MY CAR WAS INCLUDED IN THE AIR BAG RECALL THAT I FOUND VIA GOOGLE, I WAS NEVER NOTIFIED FOR SEVERAL RECALLS INVOLVING MY CAR. NOW THE FORD DEALERSHIP HAS INFORMED ME THAT THERE IS AN ISSUE WITH MY CAR AS WELL AS SEVERAL OTHERS OF THE SAME MAKE AND MODEL WITH CODE ISSUES. THESE CODE ISSUES CAUSE THE POWER STEERING TO FAIL WITHOUT WARNING AND CAUSE LOSS OF CONTROL AS WELL AS SOMETHING INVOLVING SERVICE ADVANCETRAC. FORD HAS TOLD ME THEY CAN RESET EACH TIME THE CODE MESSES UP BUT AT THIS TIME FORD HAS NOT ORDERED A RECALL AND THEY WILL CONTACT THEM TO LET THEM KNOW. WHAT AM I TO DO? THIS IS VERY DANGEROUS!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A RED LIGHT, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING FAILS. UNABLE TO STEER VEHICLE AT ALL..THIS HAS BEEN A PROBLEM FOR QUITE SOME TIME WHEN FIRST STARTING THE VEHICLE BUT NOW HAS PROGRESSED TO MORE FREQUENT AND DURING NORMAL OPERATION ON THE ROAD.DASHBOARD WARNING STATES'POWER STEERING ASSIST FAULT'. THIS FAILURE HAS OCCURRED AT VARIOUS SPEEDS BUT USUALLY AT LOWER SPEEDS.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ABS SYSTEM ON MY FORD FUSION HYBRID COMPLETELY FAILED AS I WAS ABOUT TO GET ONTO THE 4 1/2 MILE LONG CHESAPEAKE BAY BRIDGE. THERE WAS NO ADVANCE WARNING THAT THIS WAS TO HAPPEN. I MANAGED TO TURN THE CAR AROUND AND DRIVE IT TO THE DEALER WHO HAD THE CAR FOR 3 DAYS AND ULTIMATELY HAD TO REPLACE THE ENTIRE ABS MODULE AT A COST TO ME OF $2764.00. THANKFULLY, WHEN THIS HAPPENED I DID NOT HAVE TO APPLY MY BRAKES IN AN EMERGENCY SITUATION BECAUSE THE ONLY BRAKING THAT I COULD EFFECT AT THAT POINT WAS TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND BRING THE CAR GRADUALLY TO A STOP. THIS SHOULD NEVER HAVE HAPPENED ON A VEHICLE WITH ONLY 94,000 THAT IS REGULARLY SERVICED INCLUDING A TUNE UP AT THE SAME DEALER EXACTLY ONE MONTH PREVIOUSLY.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FLUSHED AND REPLACED THE BRAKE FLUID. THE VEHICLE WAS NOT DIAGNOSED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,800.

FORD OFFERED RECALL 15S18 TO REPLACE ELECTRIC POWER STEERING ASSIST ON 2011-2012 FORD FUSIONS. THE MANUFACTURE DATE FOR THE RECALL BEGINS ON SEPT 07, 2011. HOWEVER, MY FORD FUSION, MANUFACTURED ONE MONTH EARLIER (AUGUST 07, 2011), HAS THE SAME ISSUE. THE DASH MESSAGE CENTER SAYS "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC". AT APPROXIMATELY 85,000 MILES I LOST POWER STEERING AT 75MPH WHILE PASSING AN 18 WHEELER ON THE INTERSTATE. I LOST CONTROL OF THE VEHICLE AND HAD TO RAPIDLY DECELERATE AND PULL OVER. I ALMOST WRECKED INTO THE BAR-DITCH, AS THE STEERING COLUMN VIOLENTLY JERKED THE VEHICLE TO THE RIGHT. NOW, I STILL HAVE COMPLETE LOSS OF POWER STEERING AND MY LOCAL FORD DEALERSHIP INFORMED ME THAT RECALL 15S18 WON'T COVER MY VEHICLE REPAIR SINCE IT WAS MANUFACTURED A MONTH TOO EARLY. ACCORDING TO MY RESEARCH, THIS PROBLEM ACTUALLY AFFECTS A NUMBER OF FORD MAKES AND MODELS, FROM 2008-2015. THE PROBLEM IS FREQUENT AND PERSISTENT AMONG 2010-2012 FUSIONS. FORD SHOULD BE LIABLE, ESPECIALLY WHEN SAFETY IS THE ISSUE. THE MALFUNCTION IS INCREDIBLY DANGEROUS, AND FORD IS ABOUT TO HAVE YET ANOTHER MASSIVE LAWSUIT FOR THIS.

THE ABS CONTROL UNIT FAILED AND ALMOST MADE ME CRASH IN THE HIGHWAY ON N 680 EXIT TREAT BLVD ,AND I SPENT $1500 JUST TO FIND A SOLUTION. THIS IS A RECALL THAT NEEDS TO BE ADDRESSED.

WHILE ATTEMPTING TO OPEN DRIVER DOOR TO EXIT THE VEHICLE, DOOR LATCH MECHANISM INSIDE OF DOOR BROKE CAUSING LATCH TO BECOME INOPERABLE THUS CAUSING ME TO ROLL DOWN THE WINDOW AND EXIT THE VEHICLE FROM THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS STATIONARY, IN PARK, IN MY HOME DRIVEWAY. UNLESS I ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE REAR LATCH, I CANNOT EXIT THE VEHICLE. IN A CRASH SITUATION, OR A SITUATION IN WHICH THE WINDOW IS ICED UP AND CANNOT LOWER, EXITING THE VEHICLE COULD BE IMPOSSIBLE AND DANGEROUS. WHEN I REPORTED IT TO MY LOCAL SERVICE TECH, HE STATED THAT IT WAS A COMMON ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL NEEDED TO BE APPLIED WITH AN EXCESSIVE FORCE IN ORDER TO SAFELY STOP THE VEHICLE WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. UPDATED 02/21/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE CAR, I HIT A BUMP IN THE ROAD AT THE SAME TIME AS APPLYING THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR AND WAS HARD TO STOP THE VEHICLE. I HAD TO PUMP THE BRAKES TO GET THE PEDAL TO COME UP, I BELIEVE THIS CONDITION IS CAUSED BY A FAULTY BRAKE ANTILOCK VALVE AS SEEN IN YOU TUBE VIDEOS. IN THE VIDEOS THE MECHANIC BLAMED THE FAULT ON STICKING VALVES CONTAINED INSIDE THE VALVE. I BELIEVE THIS FAULT RESTS WITH THE MANUFACTURER AND SHOULD BE REPLACED AT THEIR COST BECAUSE OF THE SAFETY ISSUES, THE VALVE EVENTUALLY RESET ITSELF, BUT RETURNS TO BYPASS THE BRAKE PRESSURE WHEN THE BRAKES ARE APPLIED ON A BUMP. I HAVE CAUTIONED MY WIFE TO NOT HIT THE BRAKES ON A BUMPY ROAD, I WISH TO HAVE THIS VEHICLE RECALLED AS SOON AS POSSIBLE. WE HAVE BEEN THE ONLY OWNERS OF THIS VEHICLE. *TR

ONCE AGAIN, I CONTINUE TO HAVE ISSUES WITH MY POWER STEERING JUST TURNING OFF WHILE IN THE MIDDLE OF A TURN. THIS IS NOW HAPPENING ABOUT 1-3 TIMES A WEEK. THIS DOES ONLY SEEM TO HAPPEN AT LOW SPEEDS. HOWEVER THAT IS WHEN IT IS THE MOST DANGEROUS. DRIVING THROUGH STORE PARKING LOTS OR PARK, IT HAS SIMPLY GONE OUT AND LOST CONTROL. I AM RUNNING OUT OF WAYS TO EXPLAIN HOW DANGEROUS THE COMPLETELY UNEXPECTED POWER STEERING LOSS ON MY(AND THOUSANDS OF OTHERS) FORDS THAT WERE NOT INCLUDED IN THE RECALL ACTUALLY IS. I HAVE ALREADY REPORTED THAT MORE THAN SEVERAL TIMES I WAS INCHES FROM STRIKING A PEDESTRIAN DUE TO LOSS OF CONTROL AFTER THE POWER STEERING FAILED. I REALLY HOPE WE ARE NOT JUST WAITING FOR A FATAL ACCIDENT REPORT TO TAKE THIS SERIOUSLY. I THINK FORD HAS ALREADY ADMITTED THAT THEY HAVE A PROBLEM WITH THEIR POWER STEERING AND ITS UNBELIEVABLE THAT CARS WITH THE SAME EXACT POWER STEERING RIG THAT ALSO DISPLAY THE SAME EXACT ISSUES ARE NOT INCLUDED IN THE RECALL. MY CAR IS EVEN IN THE SAME YEAR AS OTHER RECALLED MODELS BY AM BEING EXCLUDED. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HIT THE FLOOR WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED AT THE DEALER BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

66,100 MILES 12-21-16 THE POWER STEERING WENT OUT SUDDENLY WHILE DRIVING ON THE FL TURNPIKE HIGHWAY. THE CAR STARTING BEEPING AND STATED "SERVICE ADVANCETRAC" AND "POWER STEERING FAILURE" DISPLAYED ON DASH. TOOK IT TO ED FORD IN SPARTA AND THE WANTED TO REPLACE THE ENTIRE ASSEMBLY FOR $1600.00. I DEFINED THE SERVICE. I AM A VERY SMALL WOMAN AND THIS IS EXTREMELY IMPAIRING AND HIGHLY DANGEROUS FOR ME BECAUSE I AM NOW UNABLE TO TURN THE STEERING WHEEL AT ALL. SERVER ALL COMPLAINTS FOUND ON MINE EVEN RECALLS FOR THIS VEHICLE WITH MY MODEL BUT NOT OFFICIAL UNDER THE VIN FOR MY CAR. PLEASE ASSIST *TR

STEERING GOES OUT WHEN I START. RESTART AND ITS OK. THIS HAPPEN ABOUT 20 TIMES. NOW IT HAS NO POWER STEERING. I KNOW THE RECALL BUT FORD SAYS MY VIN NOT INCLUDED. I HAVE THE SAME PROBLEM AS RECALL. AT DEALERS AND FORD WON'T COVER. *TR

I REPLACED A REAR TAIL LIGHT BULB THAT WAS NOT WORKING AND FOUND THAT THE SOCKET APPEARED TO HAVE SUSTAINED DAMAGE FROM AN OVERHEAT CONDITION. THIS CAUSED THE NEW BULB TO NOT FIT SECURELY IN THE SOCKET AND NOT MAKE SOLID CONTACT. I CHECKED THE OTHER TAIL LIGHT AND FOUND THE SAME CONDITION. BOTH SOCKETS WERE DISCOLORED, BROWN TO BLACK NEAR THE BULB, APPARENTLY FROM BEING OVER HEATED. SEVERAL DAYS LATER I REPLACED THE RIGHT LOW BEAM HEADLIGHT AND FOUND THAT THE SOCKET HAD MELTED, REQUIRING THE SOCKET TO BE REPLACED. I DON'T THINK THE TAIL LIGHT AND HEADLIGHT EVENTS ARE DIRECTLY RELATED, BUT I FEEL THAT THIS EXCESSIVE HEAT IS A POTENTIAL FIRE HAZARD AND IS INDICATIVE OF A SERIOUS ENGINEERING DEFECT WITH THE FUSION. TO THE BEST OF MY KNOWLEDGE THE BULBS I REPLACED WERE ORIGINAL AND NO PRIOR MODIFICATION OR REPAIR HAS BEEN DONE TO ANY OF THE VEHICLE'S LIGHTING. I AM NOT INCLUDING PICTURES OF THE TAIL LIGHT SOCKET AT THIS TIME BECAUSE IF I ATTEMPT TO REMOVE THEM TO TAKE A PICTURE THERE IS A STRONG LIKELIHOOD THEY WILL STOP WORKING. I HAVE INCLUDED PICTURES OF THE MELTED HEADLIGHT CONNECTOR.

I WAS DRIVING HOME ON THE HIGHWAY, ABOUT 60 MPH, MY SERVICE POWER STEERING NOW LIGHT ILLUMINATED. IMMEDIATELY AFTER, MY STEERING WHEEL LOCKED UP, AND I LOST ALL STEERING CAPABILITY. MY CAR BEGAN COASTING AND SCRAPPED THE GUARD RAIL ON THE HIGHWAY. I WAS ABLE TO COAST OFF OF THE FREEWAY INTO A EMPTY PARKING LOT. *TR

I PURCHASED A 2011 FORD FUSION ON 12/14/16. IT HAD A HALF TANK OF GAS IN IT WHEN I TOOK DELIVERY. I FILLED THE TANK ON 12/15/16. AFTER DRIVING IT, I NOTICED A STRONG SMELL OF FUEL FOR ABOUT THE TOP 1/8 OF THE TANK. DUE TO A LOT OF SNOW AND ICE WE HAVE HAD, I HAVE NOT BEEN ABLE TO TELL IF THERE IS ACTUALLY ANY FUEL LEAKING ONTO THE GROUND BUT THE ODOR IS THERE ONCE THE CAR IS PARKED AFTER DRIVING. THERE IS A KNOWN RECALL OF ALMOST A HALF MILLION 2010/2011 FORD FUSIONS AND MERCURY MILANS FOR THIS EXACT PROBLEM. MY VEHICLE WAS MANUFACTURED WITHIN THE DATES OF THE RECALLED VEHICLES. I CONTACTED FORD AND THEY STATED THAT MY VEHICLE IS NOT PART OF THIS RECALL. THEY ARE NOT WILLING TO ASSIST ME WITH DIAGNOSTIC TESTING OR REPAIR AT THIS TIME. THEY INFORMED ME THAT I SHOULD FILE A COMPLAINT REGARDING MY SITUATION WITH NHTSA. I WOULD GREATLY APPRECIATE ANY ASSISTANCE YOU COULD OFFER WITH HAVING MY VEHICLE INCLUDED AS PART OF THIS RECALL. I HAVE TWO YOUNG CHILDREN AND NEED A SAFE VEHICLE TO BE ABLE TO TRANSPORT THEM IN DAILY. I DO NOT FEEL THIS VEHICLE IS SAFE FOR THEM TO TRAVEL IN AND I DO NOT HAVE CASH READILY AVAILABLE FOR THIS VERY EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM THAT SHOULD BE COVERED UNDER A KNOWN RECALL. *TR

TWO CODES KEEP COMING UP. P0457 AND P1450. THESE ARE FOR THE EMISSIONS EVAPORATION SYSTEM. THE DEALER HAS COMPLETED RECALL REPAIR AND CLAIMS IT IS OK.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

FRONT PASSENGER DOOR WILL NOT OPEN FROM EITHER INSIDE OR OUTSIDE. NO EXTERNAL DAMAGE, IT JUST ONE DAY WOULDN'T BUDGE FROM EITHER SIDE.

6 MONTHS OLD CAR HAD TRANSMITION AND ELECTRICAL PROBLEMS, DRIVER DOOR LOCK NOT OPENING, AC WENT OUT! AIR BAGS SENSOR OUT, AND NOW EXPERIENCING 2ND TRANSMITION ISSUE. DEALERSHIP IS NOT TAKING FULL RESPONSIBILITY FOR IT, AS TRANSMITION WAS REPLACED AT ANOTHER GARAGE! HAVE BEEN DEALING WITH THIS CAR SINCE 2012. HARD JERKING.

POWER STEERING FAILED WHILE CAR IS RUNNING. GET A WARNING MESSAGE "POWER STEERING ASSIST FAILURE" AS A RESULT OF THE STEERING GEAR FAILURE. DEALER RAN A DIAGNOSTIC AND CONFIRMED THE STEERING GEAR HAD TO BE REPLACED. THE VEHICLE HAPPENED TO BE IDLING BOTH TIMES THE FAILURE OCCURRED. VIN NUMBER NOT COVERED BY PRIOR RECALL ON 2011 FORD FUSION #15V340000 FOR THE STEERING:ELECTRIC POWER ASSIST SYSTEM. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE APPROACHING A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. EARLIER THAT DAY, WHILE DRIVING 10 MPH, THE SENSORS ON THE INSTRUMENT PANEL AND HEATER FAILED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE; HOWEVER, THE ELECTRICAL POWER DID NOT RETURN UNTIL MINUTES LATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

THIS FORD FUSION 2011 ALMOST GOT ME KILLED. WHILE DRIVING ON A BUSY ROAD, THE POWER STEERING ABRUPTLY FAILED AND I LOST CONTROL OF THE CAR. THE STEERING WHEEL LOCKED UP AND THE ONLY THING I COULD DO WAS BREAK, FORTUNATELY OTHER CARS MANAGED TO AVOID ME. THE CAR DISPLAY SAID "POWER STEERING ASSIST FAULT". THE CAR HAD TO BE TOWED TO A BELL FORD DEALERSHIP IN COLONIA NJ. THEY TOLD ME THAT THERE IS A RECALL FOR 2011-2012 FORD FUSION VEHICLES (RECALL NUMBER 15V340000), BUT REFUSED TO HONOR THE RECALL, STATING THAT THE 2011 CAR WAS ACTUALLY MANUFACTURED AT THE END OF 2010 AND NOT APPLICABLE FOR THIS RECALL. THE FORD DEALERSHIP IS CHARGING ME $1950 TO REPLACE THE POWER STEERING GEAR. WHEN I CALLED FORD CUSTOMER SERVICE, THEY ALSO REFUSED TO COVER THIS VERY DANGEROUS DEFECT SAYING "RECALL IS VIN SPECIFIC". EVEN THOUGH FORD CORPORATION KNOW ABOUT VERY DANGEROUS DEFECT, THEY ARE PUTTING EVERYONE IN DANGER BY REFUSING TO REPAIR ALL AFFECTED CARS. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A NECK SPRAIN, A SHOULDER CONTUSION, AND A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

THE DRIVERS SIDE EXTERIOR DOOR DOES NOT WORK. I KNOW 2 OTHER CARS WITH THE SAME ISSUE. IT JUST GOES OUT. I NOTICE THAT THERE IS A RECALL FOR 2012 FORD FUSIONS NOT 2011. THIS IS A SERIOUS HAZARD IF THERE IS A FIRE IN THE CAR OR AN ACCIDENT YOU ARE NOT ABLE TO GET OUT OF THE CAR. VERY DANGEROUS AND CLEARLY UNSAFE

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE.

THIS PAST WEEK WHEN PULLING INTO MY DRIVEWAY I SHIFTED MY CAR INTO PARK AND I COULD FEEL SOMETHING GIVE. I COULD NOT SHIFT OUT OF PARK AFTER SO I REMOVED CONSOLE TO DO IT MANUALLY AS SHIFT INTERLOCK OVERRIDE WAS NOT WORKING. I CAN MANUALLY SHIFT BUT THE DASH INDICATOR IS OBVIOUSLY MISALIGNED AND IT WILL NEVER GO INTO PARK OR REGISTER ON THE DASH AS GOING INTO PARK (ONLY SEEMS TO RECOGNIZE PARK WHEN I KILL THE ENGINE IN NEUTRAL WITH HANDBRAKE ON AND THEN SHIFT TO PARK; THUS RELEASING THE KEY). OTHER THAN THAT I CAN GET IT TO GO INTO ALL OTHER GEARS(R, N, D, M) WITH SOME "FINAGLING". I TOOK IT INTO THE DEALER AS THIS PROBLEM IS ABOVE ME AND THEY JUST LOOKED AT IT THIS MORNING (11/21/16) AND THEY JUST CALLED WITH A QUOTE. THEY SAID THE LINKAGE WAS BROKEN AND I NEEDED A NEW SHIFTER ASSEMBLY. AT LEAST THAT'S WHAT I THINK THEY TOLD ME OVER THE PHONE.

NOV. 13, 2016 I FILLED THE TANK WITH GAS. WHEN I GOT HOME THE TANK WAS LEAKING PROFUSELY. THE NEXT MORNING I DROPPED IT OFF TO A CHAIN AUTO SHOP. THEY WERE ABLE TO DETERMINE THERE WAS A LEAK IN THE FUEL ASSEMBLY AND ALSO REPORTED THE VEHICLE WAS UNDER RECALL THAT I SHOULD TAKE TO FORD DEALER. I RESEARCHED THE RECALL 15S34 THAT WAS ISSUED FEB 4, 2016 BUT MY PARTICULAR VEHICLE HAD BEEN "CLOSED OUT". THE DEALER IN MICHIGAN LOOKED AT THE CAR 24 DAYS AFTER THE RECALL WAS ISSUED AND DETERMINED THERE WERE NO ISSUES. THEY REPROGRAMMED THE PCM ON FEB 29TH. THE NEW PATCH WASN'T RELEASED UNTIL THE 1ST QUARTER (NO DATE). HOWEVER, 8 MONTHS LATER - THE FUEL TANK IS EXHIBITING SYMPTOMS CONSISTENT WITH THE RECALL. I ALSO NOTICED PREVIOUSLY THAT WHEN I FILLED UP, THE CAR DIDN'T TURN OVER RIGHT AWAY. FORD REFUSES TO TAKE CARE OF THE FUEL TANK AND REOPEN THE RECALL ON MY VEHICLE. FORD'S AUTOMATED PHONE SYSTEM FOR RECALL - 15S34 SPECIFICALLY MENTIONS THAT "THE CPV MAY DEVELOP AN INTERNAL LEAK WHICH UNDER CERTAIN CIRCUMSTANCES ALLOW EXCESSIVE VACUUM TO BUILD IN THE FUEL TANK. REPEATED CYCLES OF THIS CONDITION WILL EVENTUALLY CAUSE A CRACK TO DEVELOP. THE LETTER FROM MICHAEL BERARDI ALSO STATES THAT "INTERM REPAIRS FOR THESE VEHICLES ("CLAIMS WILL NOT CLOSE 15S34") WHY IS MY CAR NOT BEING TAKEN CARE OF BY FORD? THE LOCAL DEALER WHERE IT WAS PURCHASED IS NOT WILLING TO HELP OUT EITHER.

ON TWO SEPARATE OCCASIONS WHILE DRIVING THE CAR SAID POWER STEERING FAILURE AND I COULD NOT DRIVE BY STEERING THE CAR WITH THE STEERING WHEEL BECAUSE IT WAS HARD TO TURN