2011 Ford Fusion complaints

ELECTRONIC POWER ASSIST STEERING FAILURE WITHOUT WARNING ON SEVERAL OCCASIONS WHILE DRIVING ..

HAD BRAKES SERVICED, NEW PADS, ROTORS, ETC. A FEW MONTHS LATER NOTICED BRAKE PRESSURE LOST AT TIMES, PEDAL WENT TO FLOOR. TOOK BACK IN TO SHOP, COMPONENTS STATED AS OK. PROBLEM PERSISTS. NOTICED THAT IT HAPPENS AFTER A STOP WHERE ABS IS ACTIVATED, THEN NEXT BRAKE ACTIVATION HAS LOW PEDAL. ALSO SEEMS TO HAPPEN IN REVERSE. NOT SAFE, CAR STOP TIME INCREASES WITHOUT WARNING. THIS IS THE ABS HYDRAULIC MODULE PROBLEM THAT IS ALREADY UNDER INVESTIGATION FOR AT LEAST 2007-2009. MY 2011 HAS THE SAME PROBLEM. CAR IS AT FORD DEALER NOW.

THE POWER STEERING STOPPED WORKING 3 TIME WITHIN 3 MONTH PERIOD. THE CAR IS ALWAYS STATIONARY WHEN IT HAPPENS. WHEN I SHUT THE CAR OFF AND RESTARTED IT THE POWER STEERING CAME BACK ON. THIS TIME THE POWER STEERING HAS BEEN OFF FOR 7 DAYS. IT ALWAYS HAS THE POWER STEERING FAILURE ASSIST SIGN AND THE HAZARD CAR SIGN ON. I TOOK IT TO THE DEALER WHERE I BROUGHT IT AND THEIR MACHINE SAID CODE U-3000-96 CONTROL MODULE INTERNAL FAIL. THEY RECOMMENDED I TAKE IT TO THE FORD CO. I ALSO CALLED THE FORD MANUFACTURE 1-800 # AND SHE TOLD ME IT WAS RECALLED AND FIXED IN 8/2015 AND I WOULD HAVE TO PAY FOR IT GETTING FIXED. I TOOK IT BACK TO THE SAME FORD DEALER THAT DID THE RECALL SERVICE. TODAY, THEY TOLD ME THE WHOLE POWER STEERING SYSTEM HAS TO BE REPLACED. $1600 PLUS REPAIR. DO I HAVE ANY OPTIONS OF GETTING MY MONEY BACK FROM THE FORD MANUFACTURE?

2011 FORD FUSION DRIVER SIDE DOOR WONT OPEN FROM INSIDE WHEN STATIONARY ON 7/24/2017 OUT OF NOWHERE THE DRIVERS SIDE DOOR WOULD NOT OPEN FROM THE INSIDE I HAVE LOOKED UP THIS COMPLAINT AND MULTIPLE PEOPLE HAVE REPORTED THE SAME ISSUE WITH THIS MODEL CAR. FORD DID A RECALL FOR 2010 AND 2013-2014 MODELS BUT NOT FOR THE 2011 MODELS. WHEN YOU GO PULL THE DOOR HANDLE THE DOOR DOESN'T OPEN AND I HAVE TO ROLL THE WINDOW DOWN AND OPEN THE DOOR WITH THE OUTSIDE HANDLE. I TOOK IT TO THE FORD DEALERSHIP ON 7/26/2017 TO GET FIXED AND THE PERSON THAT HELPED SAID THEY HAVE SEEN THIS MULTIPLE OTHER TIMES WITH THE SAME MODEL VEHICLE. WHY HAS THIS ISSUE NOT BEEN LOOKED INTO? I'M REQUESTING A REFUND OF THE AMOUNT OF THE BILL WHICH WAS $257 DOLLARS, IF I NEED TO PROVIDED ANY ADDITIONAL INFORMATION PLEASE EMAIL ME.

2011 FORD FUSION POWER STEERING FAILED WHILE DRIVING THROUGH PARKING LOT. FIRST RECEIVED MULTIPLE FAILURE MESSAGES AT THIS TIME POWER STEERING STOPPED FUNCTIONING COMPLETELY. UPON INVESTIGATION I FOUND THERE IS A RECALL ON THIS MAKE/MODEL AND YEAR. RECALL COVERS VEHICLES MANUFACTURED AT THE HERMOSILLO PLANT IN MEXICO FROM SEPTEMBER 7 2010 AND ON. MY VEHICLE WAS MANUFACTURED SEPTEMBER 6 2010 (ONE DAY PRIOR TO THE BEGINNING OF THE RECALL) AFTER MULTIPLE PHONE CALLS I FOUND; FORD WOULD NOT HELP. AFTER LOOKING INTO THIS FURTHER I FOUND THIS IS AN ONGOING ISSUE WITH MANY OWNERS. A REPRESENTATIVE FROM FORD SAID THEIR HANDS WERE TIED UNTIL NTSB DIRECTS THEM TO MODIFY THE RECALL DATES. I WAS LUCKY. THIS COULD HAVE TURNED OUT MUCH WORSE HAD MY WIFE OR DAUGHTER WERE DRIVING ON A BUSY ROAD. UNSATISFACTORY RESPONSE FROM FORD. MAJOR SAFETY ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DOOR LATCHES FAILED TO OPEN PROPERLY FROM THE OUTSIDE MANUALLY. THE CONTACT HAD TO USE THE ELECTRIC FUNCTION OR ROLL THE WINDOW DOWN TO OPEN THE DOORS. THE DEALER (TED BRITT FORD OF FAIRFAX, VA) REPLACED THE LATCHES, BUT THE CONTACT WAS UNCERTAIN IF THE FAILURE WOULD RECUR WITH ANY OF THE OTHER LATCHES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGN WITH NO SOLUTION OTHER THAN REPLACING THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 33,208.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE, AN ABNORMAL NOISE CAME FROM THE PANEL AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED AND WENT TO MANUEL STEERING HOWEVER, THE POWER STEERING RESET INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED TO GO TO LOCAL DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS UNKNOWN.

THE POWER STEERING QUIT WITHOUT WARNING WHILE DRIVING AND ALSO DISABLED THE ELECTRONIC STABILITY CONTROL

TAKETA RECALL AIR BAGS NOT AVAILABLE STILL IT HAS BEEN OVER A YEAR SINCE RECALL ISSUED AND I KEEP CALLING FOR REPAIR THIS IS PUTTING MY FAMILY AND MYSELF IN JEOPARDY EVEN RIDING OR DRIVING THIS VEHICLE WHICH WE HAVE TO CONTINUE TO PAY FOR.

DRIVING DOWN RURAL ROAD, STEERING WHEEL LOCKED IN PLACE, APPLIED BRAKES, HIT GUARDRAILS. MINOR DAMAGE, BUT POTENTIAL FOR VERY SERIOUS ACCIDENT

THE LATCH ON THE PASSENGER SIDE DOOR WILL NOT FUNCTION, CAUSING THE DOOR TO FLY OPEN WHEN DRIVING THE VEHICLE. EVEN WHEN CLOSED AND LOCKED, WHEN YOU OPEN THE DRIVERS SIDE DOOR, THE DOOR UNLOCKS AN DOOR OPENS. IT IS CURRENTLY AT FORD TO BE FIXED. THERE HAS BEEN PREVIOUS RECALLS ON THE 2013 FUSION, AND THIS CAR IS NOT LISTED AS A RECALL??? SEEMS LIKE THE SAME PROBLEM TO ME, AND IT IS COSTLY TO FIX! CURRENTLY AT THE FORD DEALERSHIP IN DELAWARE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WALKER FORD CO INC. (17556 US HWY 19 N, CLEARWATER, FL 33764 (727) 535-3673) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/23/17*LJ UPDATED 12/1/2017*JS

"TAKATA RECALL" RECEIVED RECALL NOTICE IN JULY, 2016. HAVE MADE MANY TELEPHONE CALLS TO DEALER AS WELL AS FORD MOTOR CO. TO DATE, JULY 12, 2017, NO ACTION HAS BEEN TAKEN.

POWER STEERING FAILURE WHILE DRIVING

TAKATA RECALL. I HAVE KNOW ABOUT MY AIR BAG FOR OVER A YEAR. I HAVE TRIED TO CONTACT FORD, BUT I AM TOLD THAT I NEED TO WAIT FOR A LETTER FROM TAKATA.. IT'S HAS BEEN OVER A YEAR THAT I HAVE BEEN WAITING FOR OVER A YEAR.

2011 FORD FUSION PASSENGER AIRBAG REPLACEMENT DELAY. FORD HAS HAD OVER A YEAR TO REPLACE THE PASSENGER SIDE AIRBAG THEY SAID COULD KILL SOMEONE. WHY HAS THIS NOT BEEN CORRECTED YET???? MY VIN IS = [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE POWER STEERING STOPPED WORKING, IT BECAME IMPOSSIBLE TO MANEUVER AND CONTROL. IT HAS HAPPENED THREE TIMES. THE FIRST TIME IT WAS A RECALL. IT FAILED AGAIN AND ON 7/30/2016 THE STEER GEAR WAS CHANGED. YESTERDAY IT FAILED AGAIN WHILE DRIVING THE CAR WHICH IS VERY DANGEROUS AND COULD BE VERY HARMFUL. I AM CONCERNED ABOUT DRIVING THIS CAR WITH MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (STAR FORD LINCOLN LOCATED ON 1101 S BRAND BLVD, GLENDALE, CA, 91204) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR. UPON TAKING THE VEHICLE IN TO BE REPAIRED, THE CONTACT WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE WHERE A CASE CONTINUED TO BE OPENED AND CLOSED PER CASE NUMBERS: CAS-12412527-Z5V3N9, CRM: 00720000000517, AND CAS-12372127-Q8L9Y3 ALONG WITH COMMUNICATION VIA EMAIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE "SERVICE POWER STEERING" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO STEER LEFT OR RIGHT. FORD PRIME OF AUBURN, MASSACHUSETTS WAS CONTACTED AND STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT WAS UNSURE OF WHETHER OR NOT THE VEHICLE WAS REPAIRED PER THE RECALL BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

ELECTRONIC POWER STEERING ASSIST GEAR INTERMITTENTLY FAILS CAUSING THE STEERING ON THE VEHICLE TO BE INCREDIBLY DIFFICULT TO STEER AT LOW SPEEDS. WHEN THE POWER STEERING ASSIST FAILS AT INTERSECTIONS THIS CAR BECOMES SLUGGISH IN STEERING RESPONSE. I FEAR THIS WILL RESULT IN AN ACCIDENT. THIS FORD FUSION ONLY HAS 120K MILES. THIS VEHICLE FALLS OUTSIDE THE FORD POWER STEERING ASSIST GEAR RECALL RANGE AND THE FORD CUSTOMER SATISFACTION PROGRAM REPRESENTATIVE (RYAN) STATED THIS PARTICULAR VIN IS NOT COVERED UNDER THE RECALL AND STATED THEY ARE NOT RESPONSIBLE.

THE CAR HAD FEW RECALLS AND FEW WARRANTIES ISSUES SINCE I PURCHASE THE CAR. FOR THE SPECIFIC, RIGHT NOW, MY CAR HAS A "POWER STEERING ASSIST FAULT " FORD ISSUED A RECALL FOR THE MODEL FUSION YEAR 2011 RELATED TO THIS PROBLEM, THAT IS A MAJOR SAFETY PROBLEM BECAUSE THE STEERING WHEEL WILL LOCK IN PLACE. FORTUNATELY MINE LOCKED WHEN I START THE CAR. I HAD AAA TOWED MY CAR TO MY MECHANIC, AND THEN FROM THERE TO THE FORD DEALER BECAUSE THEY COULDN'T HELP MY MECHANIC WITH INFORMATION UNLESS THE CAR WAS AT THEIR LOCATION FOR A DIAGNOSIS ( THAT I NEED TO PAY FOR IT), A DIAGNOSIS THAT MY MECHANIC DID FOR FREE. NOW, THE RECALL THAT FORD HAS IN PLACE DO NOT INCLUDE MY VEHICLE, THEY SAID THAT THE VIN NUMBER IS NOT INCLUDED IN THE RECALL, AND THAT IS NOTHING THEY CAN DO ABOUT IT: SO WE ARE LOOKING AT THE SAME MODEL, SAME YEAR, SAME SPECIFIC PROBLEM.... BUT THEY REFUSE TO EXTEND THE RECALL TO MINE! THE REPAIR, WHICH BTW, IS NOT A PART OF A VEHICLE THAT NEEDS TO BE REPAIRED, REPLACE OR MAINTAIN IN THE LIFETIME OF THE VEHICLE, WILL COST OVER $3,000....... I CANNOT REPAIR THE CAR. FORD CS, SUGGEST ME TO REPAIR THE CAR, TELLING ME TO SAVE THE RECEIPT IN CASE FORD DECIDE TO EXTEND THE RECALL. ADDITIONALLY, I WAS OFFERED 10% DISCOUNT.... WOW I AM A SINGLE MOM, HAVE A SPECIAL NEED SON, LOST MY LONG TIME ( 17 1/2 YEARS) JOB, AND WORK ONLY PART TIME ... I AM DESPERATE! I NEED TO HAVE THE CAR WORKING, I CANNOT AFFORD TO PAY THAT MUCH MONEY AND I THINK THAT THIS IS INSANE !! THE DEALER AND THE FORD

CAR IS A LEMON RECALL REPAIR WAS DONE IN JUNE 2016 FOR RECALL NUMBER 15S18. I PURCHASE THE CAR IN NOV 2016. AND HAVE LOST STEERING POWER TO VEHICLE TOOK IT TO FORD DEALER THEY SAID IT WAS PAST THE MILAGE AND COULD NOT BE COVERED WANT TO CHARGE ME 1500 TO FIX SOMETHING THAT WAS REPAIRED DUE TO RECALL CALL FORD CORP. THEY SAID SAME THING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING AN UNKNOWN DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN I TURN OR GO OVER BUMPS THE CAR MAKES A LOUD SQUEEKING/GRINDING NOISE. THIS STARTED TO OCCUR AFTER MY POWER STEERING ASSIST WAS REPLACED A MONTH AGO. SEVERAL REVIEWS ALSO STATE THIS IS A VERY EXPENSIVE FIX. MY CAR ONLY HAS 60K MILES ON IT FOR A 2011. THIS IS COMPLETELY UNACCEPTABLE!

TAKATA RECALL: WE RECEIVED NOTICE FROM OUR DEALER IN TEXARKANA, TX IN NOV 2016. NO SERVICE YET. THEY SAY THEY HAVEN'T RECEIVED THE NECESSARY PARTS. ANY RECOURSE AVAILABLE?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DEALER THAT SOLD THE VEHICLE WAS INFORMED SEVERAL TIMES THAT THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE INDEPENDENT MECHANIC RECOMMENDED THAT THE VEHICLE BE DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO (SHAWNEE MISSION FORD, LOCATED AT 11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203, PHONE N UMBER: (913) 631-0000 ) WHO STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURERS RECALL RELATED TO THE STEERING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I WAS DRIVING ON A BUSY CITY STREET DURING RUSH HOUR WHEN I NOTICED THE CAR JERKING WHEN IT CHANGED GEARS. THE RPM WOULD SHOOT UP HIGH THEN BACK DOWN WHILE LOSING POWER TO THE VEHICLE. I MANAGED TO GET TO AN AUTO ADVANCE STORE WHERE I HAD A DIAGNOSTIC DONE SINCE MY CHECK ENGINE LIGHT WAS ON. THE DIAGNOSTIC CAME BACK WITH CODE PO455 TWICE AND PO457 TWICE. IT WAS THEN EXPLAINED THAT TOO MUCH AIR WAS GETTING INTO MY FUEL SYSTEM. I PROCEEDED TO GO TO THE FORD DEALERSHIP, WHICH WAS A HALF MILE AWAY. ON THE WAY, MY CAR CONTINUED TO JERK AND LOOSE POWER AND SOME POINTS. THEN EVERYTHING DIGITAL WHICH ONE DISPLAYS MY MILEAGE AND THE OTHER DISPLAYS HOW MANY MILE TILL EMPTY DISPLAYED INTERMITTENT LINES AND THE WRENCH ILLUMINATED ON MY DASHBOARD. AT THIS TIME MY CAR WAS ON BUT QUICKLY LOST POWER TO GO FORWARD. IT ALMOST GOT REAR ENDED BY THE CAR BEHIND ME. I PUT ON MY TURN SIGNAL AND I COASTED TO THE SIDE OF THE ROAD, TURN OFF MY CAR WAITED A FEW MINUTES THE TURNED BACK ON AND PUT IT IN DRIVE. THE CAR WOULD NOT MOVE FORWARD. THE ENGINE JUST REVVED UP LIKE I HAD IT IN NEUTRAL. I PUT IT BACK IN PARK THEN PUT IT IN REVERSE. THE CAR WOULD OPERATE IN REVERSE. HAD TO HAVE CAR TOWED TO DEALERSHIP. THREE MONTHS PRIOR TO THIS INCIDENT, I HAD TO TAKE MY CAR TO THE DEALERSHIP BECAUSE OF EXCESSIVE BATTERY ACID ON MY POSITIVE TERMINAL THAT HAD EATEN THROUGH THE WIRING HARNESS. HAD TO HAVE HARNESS AND BATTERY REPLACED. I STILL NOTICE ISSUES OF BATTERY ACID ACCUMULATING AROUND THE SCREWS ON THE BATTERY

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000(STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE O C WELCH FORD DEALER WAS CONTACTED AND REFUSED TO DO THE REPAIR DUE TO THE MANUFACTURER'S QUALIFICATIONS FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. PARTS DISTRIBUTION DISCONNECT.

WAS DRIVING ON HIGHWAY AND THE POWER STEERING ASSIST FAULT NOTICE CAME UP AND FELT TIGHT STEERING. PULLED OVER AND RESTARTED WITH THE SAME NOTICE. HAD TO KEEP DRIVING WITH OUT POWER STEERING. IT HAS NOW BEEN OUT FOR 3 DAYS. FOUND OUT THERE WAS A RECALL FOR THIS ON THE 2011 FORD FUSION BUT MY VEHICLE IS NOT COVERED IN THIS RECALL. WHY NOT. SAME ISSUE AS RECALL. I AM VERY LUCKY I DIDN'T CRASH. FURTHER RESEARCH SHOWS THAT THERE ARE THOUSANDS MORE LIKE ME. FORD DOESN'T WANT TO PAY TO HAVE ALL VEHICLES WITH EPAS RECALLED. NOW THEY WANT TO STICK ME WITH THE BILL WHIS IS 1/4 OF THE VALUE OF THE CAR. THE VEHICLE WAS MAUFACTURED 07/10 AND HAS ONLY 37500 MILES.

WE WERE NOTIFIED THAT A RECALL FOR THE POWER STEERING ON MY DAUGHTER'S CAR WAS RECALLED. SHE WAS SITING IN A PARKING LOT AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON AND SHE COULDN'T STEER THE CAR. SO SHE CALLED A TOW TRUCK AND THEY TOOK IT TO THE DEALER. AFTER A WHOLE DAY, THE DEALER INFORMED US THAT THEY RESET THE COMPUTER AND THAT WE WERE GOING TO HAVE TO PAY $1300 FOR A NEW RACK AND PINON BECAUSE THE POWER STEERING MODULE WAS DEFECTIVE BUT IT WAS LOCATED ON THIS "BRACKET" AND THEY DON'T COVER THAT. THEN WHEN MY HUSBAND WENT DOWN THERE, THEY INFORMED HIM THAT FORD WON'T FIX THE PART BECAUSE SHE WAS OVER THE MILEAGE AND TIME FRAME. SHE HAD BEEN TELLING US THAT THE CAR WAS PULLING TO THE LEFT REALLY BAD, WHICH IS ALSO A REASON FOR THIS ISSUE. WE BOUGHT THIS CAR USED FROM A USED CAR DEALER. HOW WERE WE SUPPOSED TO KNOW THERE WAS EVEN A RECALL ON IT LET ALONE A TIME LIMIT? I HAVE DONE RESEARCH TO FIND THAT MANY ACCIDENTS HAVE OCCURRED BECAUSE OF THIS FAULTY PART AND FORD REFUSES TO FIX THEM? HOW IS THIS SAFE? I DO NOT WANT MY 18 YEAR OLD DAUGHTER GETTING IN A WRECK DUE TO FAULTY STEERING AND KILLING HERSELF OR SOMEONE ELSE. SOMETHING HAS TO BE DONE!!! THIS IS NOT THE FIRST OF THIS ISSUE BEING REPORTED EITHER. I CAN'T BELIEVE FORD HAS NOT BEEN FORCED TO CORRECT THIS PROBLEM AND THAT EVERYDAY ACCIDENTS COULD HAPPEN BECAUSE OF IT. THIS COULD KILL SOMEONE! I CAN'T BELIEVE THAT THIS HAS BEEN GOING ON FOR YEARS AND THERE IS STILL NO SOLUTION.

I RECEIVED NOTIFICATION OF THIS RECALL IN JULY 2016. AS OF TODAY NO ACTION HAS BEEN TAKEN TO CORRECT THE DEFECT

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THE DEALER AT: APPLE FORD, LYNCHBURG, VIRGINIA, WAS CONTACTED AND ASKED FOR THE VEHICLE TO BE BROUGHT TO THE SHOP FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT PROVIDED.

POWER STEERING ASSIST FAILED SUDDENLY WHILE DRIVING. WHEN STEERING IS OUT ON THESE VEHICLES IS ACTUALLY ALMOST IMPOSSIBLE TO TURN THE WHEEL. I HAVE DRIVEN OLD VEHICLES WITHOUT POWER STEERING AND THIS IS TWICE AS HARD TO STEER. THIS VEHICLE IS EQUIPPED WITH THE EPAS. APPARENTLY MANY PEOPLE ARE HAVING THE SAME PROBLEM. I CONTACTED FORD AND THEY DINED COVERAGE BECAUSE THE EPAS SOFTWARE WAS UPDATED IN 2015 AS PART OF A RECALL FOR DEFECTIVE EPAS. THE SOFTWARE UPDATE DID NOT ACCOMPLISH ANYTHING AS THE EPAS FAILED AFTER THE RECALL SOFTWARE UPDATE. THIS IS A HUGE SAFETY CONCERN THAT NEEDS TO BE ADDRESS ASAP, I GUESS FORD IS WAITING FOR FATAL ACCIDENTS TO START OCCURRING AND INCREASING BEFORE THEY DO SOMETHING ABOUT THIS POWER STEERING DEFECT.

TAKATA RECALL - DEALERSHIP WAS UNABLE TO REPLACE AND GAVE ME A YEAR TIMELINE FOR PARTS. ALSO NEED 15V340 PARTS. WITH 2 RECALLS I'VE BEEN UNABLE TO DRIVE THE CAR SAFELY. I HAVE TRIED TO SELL THE VEHICLE WITHOUT SUCCESS FOR 6 MONTHS. FORD HAS AN OBLIGATION TO FIX VEHICLE OR BE SUBJECT TO RECOVER MY LOSSES OF DEPRECIATION DURING SALE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MAC HAIK'S SOUTHWAY FORD, 7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, (210) 922-2222) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD OF ESCONDIDO (1717 AUTO PARK WAY SOUTH ESCONDIDO, CA, 92029, (760) 933-4457) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I PULLED UP TO WALMART AND WENT IN THEN CAME OUT STARTED MY CAR AND IT STARTED BEEPING. IT READ ON THE TASK POWER STEERING ASSIST FAULT AND THE STEREO ING WAS HARD AND TIGHT. I GOOGLED IT ONLINE AND SEE. IT HAD A RECALL SO I CALLED THE RECALL CENTER THEY ASKED ME HOW MANY MILES I HAD ON IT AND I TOLD THEM 168,000 AND THEN THEY SAID TO TOE IT TO A FORD CENTER RAND IT WILL BE FIXED FREE OF CHARGE AND ALSO I'LL GET MY TOE MONEY BACK. BUT AFTER THE SERVICE GUYS TRIED TO RESET THE ELECTRIC STEERING MODULE THEY REALIZED IT WAS ALREADY BROKE AND BURNT UP. THEY CALLED ME AND TOLD ME IT WILL BE 1700 TO FIX IT. THAT I HAD TO PAY. I SAID NO IT'S A RECALL THE RECALL CENTER SAID IT WAS FREE. I GUESS IT'S NOT FREE. DAY A EVERYONE I CALLED AT FORD REFUSES TO PAY FOR IT. EVEN THO IT'S A RECALL. I'M SO UPSET. THEY SAID IF I WAS WITHIN 150,00 ON MY CAR THEY WOULD PAY. BUT I'M NOT.

TAKATA RECALL... RECEIVED MY RECALL NOTICE FROM FORD ON JULY, 2016. THEY STILL DO NOT HAVE PARTS AND HAVE NOT OFFERED ANY OPTIONS. I AM AFRAID MY PASSENGER WILL DIE, OR THAT I WILL DIE IF A METAL FRAGMENT HITS ME. IF I DISCONNECT THE SEAT BELT, THEN MY PASSENGER MAY DIE AS WELL.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING, THE BATTERY CABLE FRACTURED AND CAUSED AN ELECTRICAL SPARK/CURRENT. THE FAILURE COULD HAVE POTENTIALLY LED TO A FIRE. THE VEHICLE WAS TAKEN TO FORD COUNTRY OF HENDERSON, NEVADA AND THE BATTERY CABLE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

I HAVE A 2011 FORD FUSION. I WAS DRIVING ABOUT 30 MPH AND LOST CONTROL OF THE POWER STEERING. I WAS UNABLE TO CONTROL THE VEHICLE AND HIT A PARKED CAR THAT WAS ON THE SIDE OF THE STREET I WAS TRAVELING ON. CAUSING DAMAGE TO BOTH VEHICLES. THE PREVIOUS EVENING BEFORE THE ACCIDENT, I HAD GOTTEN INTO THE DRIVERS SEAT AND STARTED THE IGNITION. IN MY MESSAGE BOARD WINDOW ON THE DASH BOARD IT SAID POWER STEERING ASSIST FAILURE. I TRIED TO TURN THE WHEEL AND HAD NO POWER STEERING ABILITIES. SO I TURNED THE CAR OFF, AND RESTARTED IT AND IT WAS NO LONGER AN ALERT ON THE BOARD AND I WAS ABLE TO TURN THE WHEEL. THERE IS A RECALL ON THE POWER STEERING CONTROL MODULE. RECALL # 15V340 MANUFACTURER'S RECALL # 15S518 RECALL DATE MAY 26, 2015

UPON STARTING THE CAR, THE POWER STEERING ASSIST FAULT LIGHT COMES ON AND THERE IS NO POWER STEERING ASSIST. THE STEERING IS ALMOST IMPOSSIBLE TO CONTROL. UPON TURNING OFF THE KEY AND ENGINE AND RESTARTING THE ENGINE THERE IS SOMETIMES, BUT NOT ALWAYS POWER STEERING ASSIST. HAVE ALSO HAD A FAILURE OF THE POWER STEERING ASSIST WHILE DRIVING WHICH COULD BE CATASTROPHIC AND DANGEROUS. WHILE DRIVING HAD TO FIND A PLACE TO PULL OUT OF TRAFFIC SO THE KEY COULD BE TURNED OFF AND ENGINE RESTARTED TO GAIN POWER STEERING ASSIST AGAIN. VERY DANGEROUS SITUATION THAT SHOULD BE RECALLED AND REPAIRED BY FORD MOTOR COMPANY. THERE ARE NOT PHOTOS TO UPLOAD RELATED TO THE PROBLEM AT THIS TIME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BARTO FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE. THIS IS A SAFETY HAZARD BECAUSE IF SOMETHING WERE TO HAPPEN WHERE I NEED TO GET OUT OF THE CAR FAST SUCH AS A FIRE OR ANYTHING I CANT DO SO. MY CAR WAS PARKED. I GOT OUT & WHEN I TRIED TO GET BACK IN I COULDN'T. I HAD TO CRAWL FROM THE PASSENGER SIDE TO UNLOCK THE DOOR, BUT IT WOULD NOT OPEN FROM THE INSIDE.

POWER STEERING STOPPED WORKING WHILE TURNING.

TAKATA RECALL. I RECEIVED A LETTER INFORMING ME OF THE AIR BAG RECALL IN JULY 2016. TO DATE, IT HAS NOT YET BEEN REPAIRED BECAUSE "REMEDY NOT YET AVAILABLE." IT HAS BEEN ALMOST A YEAR.

THE LUG NUTS ON THE FORD FUSION ARE KNOWN TO SWELL TO GREATER THAN THEIR ORIGINAL SIZE. WHEN THESE LUG NUTS SWELL, THE LUG NUT WRENCH WILL NO LONGER FIT, SO THEY MUST BE DRILLED OR EXTRACTED, AND HAVE THE POTENTIAL TO FRACTURE WHEN DRIVING. I HAVE REPLACED THE LUG NUTS TWICE, SO I AM ON MY THIRD SET. IF I WERE TO HAVE A FLAT TIRE, I WAS TOLD IT WOULD HAVE TO BE TOWED AS THE WRENCH WOULD NOT FIT THE LUG NUTS. "THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND FORD HAVE ISSUED A RECALL ALERT FOR 2010-2011 MODEL YEAR FORD FUSION AND MERCURY MILAN SEDANS. THE VEHICLES MAY HAVE FAULTY WHEEL STUDS THAT MAY FRACTURE AND POSSIBLY CAUSE THE WHEELS TO SEPARATE FROM THE CARS, INCREASING THE LIKELIHOOD OF A COLLISION." RECALL #: 11V574000 I WAS NEVER ALERTED OF THIS RECALL FROM FORD, AND I HAVE ALSO HAD MY VEHICLE SERVICED FOR THIS EXACT PROBLEM AT A FORD DEALERSHIP. I HAVE RECEIVED OTHER RECALLS VIA MAIL, AND ALSO CONTINUALLY CHECK MY VIN ON THE FORD WEBSITE. I NOW HAVE PAID FOR THIS TWICE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE VEHICLE EXPERIENCED INTERMITTENT STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE, ALTHOUGH THEY HAD BEEN NOTIFIED SEVERAL TIMES. THE VEHICLE CONTINUED TO STALL AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE THROTTLE BODY, BUT THE CONTACT WAS UNCERTAIN IF THE OEM PART WOULD FAIL AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO RECOMMENDATION NOR A SOLUTION. THERE WAS NO CLARIFICATION IF THERE WAS A NEWLY DESIGNED PART OR THE SAME PART THAT HAD PREVIOUSLY FAILED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

I WAS DRIVING AND I HEARD A BEEPING SOUND. I LOOKED DOWN AND IT SAID SOMETHING ABOUT POWER STEERING ADVANCE. I'M TRYING TO GET HOME, AND THEN MY WHEEL LOCK UP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.