Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
MY CAR STARTED HAVING DIFFICULTY TO STEER OR TURN THE WHEEL. THE POWER STEERING IS COMPLETELY. I TOOK IT TO A FORD DEALERSHIP AND THEY REFUSE TO CONDUCT THE RECALL BECAUSE MY CAR IS OVER THE MILEAGES LIMIT ACCORDING TO THE SERVICE MANAGER.
STEERING WHEEL LOCKS UP ON OCCASION , NOT ALL THE TIME , YOU WONT BE ABLE TO STEER
SUPPLEMENTAL TO NHSTA 11V574000, MY 2011 FORD FUSION FWD CONTINUES TO SUFFER WHEEL STUD FRACTURE. A TOTAL OF 5 STUDS HAVE FRACTURED, 2 PRIOR TO RECALL AND NOW 3 STUDS AFTER RECALL AND COMPLETE STUD REPLACEMENT. I CAN PROVIDE PICTURES UPON REQUEST, THE LATEST WAS A DAY AGO WITH 142,525MILES.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WADE FORD (3860 S COB DR, SMYRNA, GA 30080) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TUSTIN MAZDA (28 AUTO CENTER DRIVE, TUSTIN, CA 92782; 714-832-6222) AND WAS INFORMED THAT THE REPAIR WOULD BE UNAVAILABLE DUE TO BANKRUPTCY. THE CONTACT CALLED THE MANUFACTURER WHO CONFIRMED THE PARTS WERE NOT AVAILABLE AND THERE WAS NO TIMEFRAME FOR WHEN THEY WOULD ARRIVE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD STARTLING EXPLOSION SOUND. THE SOUND SCARED ME AND CAUSING ME TO SWERVE. I PULLED OFF ON THE SHOULDER AND NOTICED THAT IT WAS MY SUNROOF GLASS THAT LITERALLY EXLODE. THE GLASS WAS SHATTERED AND PUSHED UP A BIT. THE SUNROOF WAS NOT ENGAGED OR BEING USED AT THE TIME. I HAD JUST LEFT WORK AND WAS ON A 2 LANE HIGHWAY. THANK GOODNESS THERE WERE NO OTHER CARS AROUND WHEN I SWEREVED. THE FORD DEALERSHIP TOLD ME THEY WON'T FIX IT. SURPRISING TO ME BEING IT'S A FORD VEHICLE. I HAVE AN APPT. WITH A BODY SHOP TO SEE IF THEY CAN FIX IT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING AN UNKNOWN LOCAL DEALER IN QUEENS, NY, THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN LOOKUP CONFIRMED PARTS WERE NOT AVAILABLE.
WAS PARKED ON LOT BUT WAS UNABLE TO MOVE CAR BECAUSE STEERING WHEEL LOCKED AND POWER STEERING FAILURE LIGHT CAME ON. WAS UNABLE TO MOVE CAR - TRIED TWICE. HAD TO HAVE CAR TOWED TO FORD DEALERSHIP. DEALERSHIP REPLACED POWER STEERING RACK.
TAKATA RECALL. THE LATEST LETTER FROM FORD DATED 12/2017 STATED THAT THERE WAS STILL NO PARTS AVAILABLE AND "DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". HOW IS THIS ACCEPTABLE?!? - OVER 6 MONTHS SINCE THE RECALL AND STILL NO PARTS TO FIX IT.
I TURNED ON MY CAR AND DROVE 20 FEET, AND IT SUDDENLY SAID "SERVICE POWER STEERING NOW" ALONG WITH "ADVANCETRAC" POPPED UP ON THE DASH. I NEVER HAD ANYTHING WRONG WITH EITHER OF THESE SYSTEMS BEFORE NOW.
LOST OF POWER STEERING WILL TURNING. CURRENTLY NO POWER STEERING ON CAR WITH "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" LIGHTS ILLUMINATED. PREVIOUSLY WAS ABLE TO GET POWER STEERING BACK BY TURNING CAR OFF/ON, NOW THAT DOES NOT WORK.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TROPICAL FORD AT (407) 851-3800 (LOCATED AT 9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE POWER STEERING NOW LIGHT CAME ON AND BECAME DIFFICULT TO STEER. AFTER PARKING THE STEERING FROZE UP COMPLETELY AND THE WHEEL COULD NO LONGER BE TURNED IN ANY DIRECTION. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THERE WAS A RECALL ON OVER 400,000 OF THESE VEHICLES FOR THIS SAME EXACT PROBLEM BUT THE DEALER IS TELLING ME THAT MY VIN IS NOT COVERED. PLEASE EXTEND THE RECALL TO ALL OF THE 2011 FUSIONS.
POWER STEERING UPDATE THAT NEEDS TO BE DONE. I HAVE CALLED THE LOCAL DEALERSHIP ON SEVERAL OCCASIONS, TO GET THE TIME, AND DAY TOO GET THE UPDATE TO THE STEERING DONE. I LEFT A MESSAGE, THEY TOLD ME THEY WOULD CALL BACK, AND I GOT HUNG UP ON . IM HONESTLY OUT OF OPTIONS. I DO FEEL BAD I HAVE TO RESORT TO THIS TO GET THIS DONE. THE CAR IS DRIVABLE, BUT THIS IS STILL INCOMPLETE. HELP ME COMPLETE THIS. SINCE THESE PHONE CALLS HAPPENED OVER SEVERAL DAYS IM GOING TO PUT TODAY'S DATE. I HOPE YOU UNDERSTAND.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. AUTONATION FORD BRADENTON (5325 14TH ST. W. BRADENTON, FL, 34207) SOLD THE VEHICLE WITHOUT DISCLOSING THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE SERVICE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TAKATA RECALL- FORD DOES NOT HAVE A REMEDY AVAILABLE FOR MY VEHICLE. THEY SENT ME A LETTER STATING TO NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT DUE TO POSSIBLE INJURY OR DEATH. WHEN CONTACTING FORD CUSTOMER CARE THEY REFUSED TO GIVE ME A RENTAL UNTIL A REMEDY IS AVAILABLE AND REFUSE TO TAKE RESPONSIBILTY IF SOMETHING SHOULD HAPPEN TO A PASSENGER IN MY VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD LINCOLN OF COOKEVILLE AT (931) 284-4509 (1600 INTERSTATE DR, COOKEVILLE, TN 38501) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. BASED ON WWW.AIRBAGRECALL.COM, MY AIRBAGS WERE RECALLED ON JUNE 1 2016. I RECENTLY RECEIVED NOTIFICATION THAT FORD IS STILL TRYING TO FIND REPLACEMENTS AND THEY WILL NOTIFY ME WHEN THIS HAPPENS. I HAVE A BUSY AND LONG COMMUTE TO AND FROM WORK SO THIS RECALL MAY POSE A PROBLEM SHOULD AN UNFORTUNATE CIRCUMSTANCE HAPPEN TO ME WHILE DRIVING. I AM UNSURE OF WHAT DEFINES A "TIMELY RESPONSE" FOR THE REPLACEMENTS ARE, BUT I HOPE THIS ISSUE CAN BE RESOLVED SOON.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICH FORD OF ALBUQUERQUE AT (505) 292-0000 (LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIRBAG. RECEIVED LETTER FROM FORD JULY 2016 CONCERNING PASSAGE SIDE AIRBAG. WEB SITE SAY CAR SAFE TO DRIVE, NO MENTION OF ANY ACTION I NEED TO TAKE. RECEIVED LETTER DECEMBER 2017, WITH WARNING THAT NO ONE SHOULD OCCUPY PASSENGER SIDE FRONT SEAT CAR STILL NOT FIXED. FORD PUT MY WIFE AT RISK FOR 18MONTHS, THE CAR DID NOT GET SUDDENLY MORE DANGERIOUS THIS IS UNACCEPTABLE FORD MOTOR CO. SHOULD BE MADE ACCOUNTABLE.
I HAD TWO INCIDENTS WITH POWER STEERING . BOTH TIMES, AFTER STARTING THE VEHICLE THE STEERING WHEEL WAS LOCKED UP AND THERE WAS MESSAGE ON THE SCREEN THAT STATED ASSUALT ON POWER STEERING. AFTER RESTARTING THE CAR THE STEERING WHEEL WORKED AND THE MESSAGE ON THE SCREEN DISAPPEARED. BOTH TIMES THE CAR WAS PARKED IN PARKING LOT.
WHILE I WAS DRIVING ON A HIGHWAY , I HEARD SOME BELL NOISE COMING FROM THE DASHBOARD AND GLANCED DOWN TO SEE THE FOLLOWING MESSAGE "POWER STEERING ASSIST FAULT". I ALSO NOTICED THAT THE STEERING WAS NO LONGER "POWER STEERING". I SLOWED DOWN AND PUT MY FLASHERS ON AND SLOWLY DROVE HOME. WHILE AT HOME, I RESEARCHED AND FOUND THAT FORD HAD A RECALL BACK IN 2015 (15S18) FOR THIS SAME YEAR CAR FOR THE SAME PROBLEM. FOR SOME REASON, MY VIN WAS NOT PART OF THE RECALL EVEN THOUGH MY CAR WAS MANUFACTURED AT THE SAME FACILITY AND WITHIN 30 DAYS PRIOR TO THE BEGINNING RECALL DATE.
TAKATA RECALL
POWER STEERING ASSIST FAILURE SHOWS WHEN I START THE CAR AND THEN THE POWER STEERING GOES OUT. IF I TURN CAR OFF AND BACK ON, IT GOES AWAY AND POWER STEERING WORKS. BUT THEN ONCE I TURN CAR OFF AND BACK ON IT WILL APPEAR AGAIN. IT HAS BEEN GOING ON AND OFF LIKE THIS FOR A FEW MONTHS. IT ONLY HAPPENED EVERY SO OFTEN BUT NOW RECENTLY ITS HAPPENING EVERY DAY.
AIRBAG SIGNAL LIGHT ON, NOW OFF, BUT HEAR NOISE SOMETIME I BOUGHT THIS CAR LAST OCTOBER, 2 RECALLS ARE INCOMPLETE.
TAKATA RECALL PARTS NOT AVAILABLE AND RECALL IS OVER A YEAR OLD. HOW LONG DO THEY HAVE TO PERFORM THE REPAIRS BEFORE THERE IS FINANCIAL RETRIBUTION? I'M AFRAID TO DRIVE MY VEHICLE.
TAKATA RECALL: STILL WAITING 2 YEARS LATER FOR AIRBAG TO BE REPLACED. ALL THE WHILE NOONE IS SUPPOSED TO RIDE IN THE PASSENGER SEAT? FORD SHOULD BE HELD RESPONSIBLE AND THEY SHOULD BE REIMBURSING US FOR TIME AND INCONVENIENCE. FORD NEEDS TO BE PUSHED INTO TAKING ACTION AGAINST TAKATA AND HOPEFULLY REACH A SETTLEMENT OFFER FOR CUSTOMERS.
MY CAR WAS STOPPED AT A STOPLIGHT WITH A VEHICLE IN FRONT OF ME. I SHIFTED INTO NEUTRAL AS I NEEDED TO TAKE MY FOOT OFF THE BRAKE. THE CAR WAS ON LEVEL GROUND SO IT WOULD NOT ROLL FORWARD OR BACKWARD. I PUT MY FOOT ON THE BRAKE AND SHIFTED BACK INTO DRIVE. THE CAR ACCELERATED WITHOUT WARNING. I JAMMED ON THE BRAKES, BUT THE ENGINE WAS RACING AND I COULDN'T STOP MY CAR FROM HITTING THE VEHICLE IN FRONT OF ME. I HAPPENED TO GLANCE AT THE TACHOMETER DURING THE INCIDENT AND SAW THE NEEDLE DROPPING BELOW 4,000 RPM. THE ENGINE RETURNED TO NORMAL RPMS AFTER THE COLLISION. NO ONE WAS INJURED AND THE DAMAGE TO BOTH VEHICLES WAS MINOR. BOTH VEHICLES WERE ABLE TO LEAVE THE SCENE UNDER THEIR OWN POWER.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF POWER STEERING ABILITY. THE VEHICLE WAS TOWED TO FRAMINGHAM FORD IN FRAMINGHAM, MASSACHUSETTS WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER THE 2,000 MILE EXTENDED WARRANTY FOR THE AFFECTED PART. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.
VEHICLE STARTED LEAKING TRANSMISSION FLUID FROM THE SEAL MECHANIC SAID IT IS A PROBLEM WITH THIS YEAR FORD FUSION AND THERE SHOULD HAVE BEEN A RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNRISE FORD (16005 VALLEY BLVD, FONTANA, CA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
HAVE CONTACTED FORD ON SEVERAL OCCASIONS AND THEY HAVE NOT TAKEN CARE OF MY RECALL. SAYING THAT I SHOULD JUST NOT LET ANYONE RIDE IN THE FRONT SEAT OF MY CAR INDEFINITELY.
AFTER ABS ACTIVATION BRAKE PEDAL GOES TO FLOOR WITH GREATLY REDUCED BRAKING EFFECTIVENESS. NO ABS FAULT LIGHT. RECALL ON EARLIER MODEL YEARS.
"TAKATA RECALL", 2-1/2 YEARS AGO RECEIVED RECALL NOTICE; RECEIVED 2 MORE SINCE YET FORD NOT ABLE TO INSTALL REPAIR YET. FORD SAYS "DON'T RIDE IN FRONT PASSENGER SEAT". HOW LONG IS MY FAMILY TO BE KEPT OUT OF CAR. BE REALISTIC. FORD NEEDS TO MAKE REPAIR NOW NOW NOW! WHAT KIND OF OVERSIGHT ARE YOU MAINTAINING? 2-1/2 YEARS !!!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE RECEIVED THE INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) A LONG TIME AGO. THE REMEDY AND PARTS WERE UNAVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER HAD NOT YET BEEN CONTACTED. THE CONTACT WAITED TO RECEIVE A SECOND NOTICE. THE MANUFACTURER SENT A SECOND RECALL NOTICE, INDICATING THAT THE PARTS MAY BECOME AVAILABLE IN SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (RAZZARI FORD, 1234 AUTO CENTER DR, MERCED, CA 95340) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE DRIVING, BRAKE CALIPER WILL FREEZE UP AND GRIND ON BRAKE PADS AND ROTORS, AND PRODUCE SMOKE. NEW BRAKES AND PADS WERE PUT ON 5 MONTHS AGO, AS WELL AS ROTORS TURNED. THE LEFT REAR CALIPER COMPLETELY FROZE. HAD CALIPER REPLACED SEVERAL WEEK AGO AND THE SAME SIDE FROZE AGAIN. THIS SEEMS TO BE A RISING ISSUE WITH THIS MAKE AND MODEL AND SHOULD BE INVESTIGATED.
MY POWER STEER WENT OUT WHILE DRIVING WHICH CAUSED ME TO RUN OFF ROAD WITHOUT INJURY BUT HAD ONE FLAT TIRE. VEHICLE REQUIRED TOWING. MANUAL STEERING IS TO HARD TO MAKE VEHICLE DRIVABLE. LIGHT ON INDICATING "SERVICE POWER STEERING". FORD DEALERSHIP, FORD CUSTOMER SERVICE, AND NHTSA STATES MY 2011 FORD FUSION VIN IS NOT INCLUDED IN THE 15S18 RECALL. I ATTEMPTED TO CALL FORD CORPORATE HEADQUARTERS IN HOPES TO GET THEM TO HONOR RECALL FOR MY VIN BUT THEY WILL NOT ANSWER PHONE TIMES 2 CALLS AT 313-322-3000, ON HOLD FOR 13 MINUTES AND 36 MINUTES. I AM GATHERING DATA TO FILE A SMALL CLAIM COURT. I NEED THE A COPY OF THE OFFICIAL NHTSA REPORT CONCERNING 15V340000. I SPOKE TO APRIL ON 12/25/17 FOR NHTSA WHO INFORMED ME THAT THE "MANUFACTURES" DECIDE WHICH VIN ARE INCLUDED IN RECALL. ALSO I SPOKE TO BRIANCE FROM FORD CUSTOMER SERVICE TO OBTAIN INFORMATION NEEDED TO FILE COURT CLAIM: NAME OF CEO, STREET ADDRESS, AND PHONE NUMBER OF FORD HEADQUARTERS. I WAS DENIED INFORMATION AND TOLD, "WE ARE NOT ALLOWED TO GIVE THAT". PLEASE ASSIST.
I WAS BACKING UP IN MY 2011 FORD FUSION AND THAT ELECTRONIC POWER STEERING WENT OUT THANK GOD I WAS NOT ON THE FREEWAY OR IT WOULD HAVE BEEN HORRIBLE
TAKATA AIRBAGS RECALL.WE WERE INFORMED IN JULY 2016 BY OUR FORD DEALER OF RECALL. IT'S BEEN OVER A YEAR AND A HALF. OUR PASSENGER SIDE AIRBAG HAS BEEN TURNED OFF ON ADVICE FROM DEALERSHIP. WHEN ARE WE GOING TO BE NOTIFIED ONE WAY OR ANOTHER WHEN IT'S GOING TO BE REPLACED.
MY CAR HAS BEEN UNDER A SAFETY RECALL FOR 2 YEARS AND THE FRONT SEAT IS UNUSABLE. FORD HAS NO IDEA WHEN THEY WILL FIX THIS. WHAT DO I DO? DRIVE AROUND IN A DANGEROUS CAR? DO YOU FORCE FORD AT SOME POINT TO BUY THE CARS BACK OR GIVE US MONEY TO COMPENSATE - I AM AT A LOSS AS TO WHAT I AM SUPPOSED TO DO AND WHAT NHTSA DOES IN THIS CASE. FORD ESSENTIALLY IS DOING NOTHING.
TAKATA RECALL - UNACCEPTABLE AMOUNT OF TIME SINCE THE RECALL FOR PARTS TO BE AVAILABLE FORD IS STILL UNABLE TO PROVIDE A REPLACEMENT OR EVEN GIVE A DATE WHEN PARTS WILL BE AVAILABLE
TAKATA RECALL & STEERING FAILURE I HAVE A 2011 FORD FUSION ON WHICH THE STEERING SUDDENLY FAILED, WITHOUT ANY WARNING, WHILE DRIVING. THANKFULLY THE FAILURE OCCURRED CLOSE TO OUR HOME AND MY WIFE WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT. I'VE BEEN DOING RESEARCH ONLINE AND LEARNED THAT THIS IS A COMMON PROBLEM. WHILE FORD HAS ISSUED A RECALL FOR SOME LATER MODELS, THEY ARE NOT COVERING ALL VIECHLES WITH THE SAME PART. I AM CONTACTING YOU TO RAISE AWARENESS THAT THE PROBLEM STILL EXISTS AND IS STILL IMPACTING PEOPLE. I HAVE OWNED MANY CARS THAT ARE MUCH OLDER AND HAVE NEVER HAD A COMPLETE STEERING LOSS. I ALSO WANT TO LET YOU KNOW THAT WE ARE STILL WAITING FOR RESOLUTION OF THE TAKATA AIRBAG RECALL. THE RECALL WAS ISSUED BY FORD IN JULY OF 2016. WE HAVE CONTINUED TO DRIVE THE CAR WITH THE PROMISE BY FORD THAT THE CAR IS SAFE, HOWEVER, AS I CONTINUE TO READ ABOUT INCIDENTS ONLINE, REALIZE THAT MAY NOT BE THE CASE. AFTER ALL, IF IT WERE SAFE THERE WOULDN'T HAVE BEEN A RECALL. MY WIFE HAS GOTTEN TO THE POINT WHERE SHE DOESN'T WANT TO DRIVE THE CAR FOR CONCERNS FOR HER SAFETY. I FEEL THIS IS UNACCEPTABLE AND AM ASKING FOR YOUR HELP TO HOLD FORD ACCOUNTABLE TO: 1.ACCEPT RESPONSIBILITY FOR THE STEERING ISSUE AND THE RISK IT POSSES AND EXTEND THE RACALL TO ALL AFFECTED VIECHLES 2.EXPEDITE THE REPAIR ON THE AIRBAG RECALL THANK YOU!
POWER STEERING RECALL: POWER STEERING FAILED TO WORK WHILE DRIVING AND THE POWER STEERING LIGHT CAME ON. TOOK THE VEHICLE INTO A FORD SHOP AND WAS INFORMED THAT THE ELECTRONIC STEERING RACK WAS FAULTY. THIS IS THE SAME ISSUE THAT FORD RECALLED OTHER 2011 FORD FUSIONS FOR BUT FOR SOME REASON THIS VIN IS NOT INCLUDED IN THE RECALL.
TL-CONTACT OWNS A 2011 FORD FUSION ...... RECEIVED RECALL LETTER FROM FORD... POWER STEERING FAILING... CONTACT WAS ON ROAD THE OTHER DAY AND POWER STEERING LOCKED UP AND VEHICLE SHUT OFF. DEALERSHIP STATED ABS MODULE RECALL NEEDS TO BE REPLACED. STEERING WHEEL LOCKS UP AND VEHICLE IS VERY HARD TO CONTROL. CONTACT BROUGHT VEHICLE TO FORD AND FORD STATED SENSOR NEEDED TO BE REPLACED AND CONTACT WOULD HAVE TO PAY FOR NEW SENSOR. 1RECALLS ASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER 16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISKTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. MANUFACTURER'S NOTES TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR WWW.LINCOLN.COM OR CALL YOUR FORD OR LINCOLN DEALER. CONTACT WAS ADVISED TO CONTACT FORD AT 800-392-3673
"TAKATA RECALL" THIS IS THE 3RD TIME MY POWER STEERING WENT OUT THE FIRST TIME THEY RESET IT THEN THE 2ND TIME THEY PUT IT ON THE MACHINE THEY TOLD ME WHAT I NEED TO FIX AND NOW THEY DON'T WANT TO FIX IT
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE IDLING, THE POWER STEERING WARNING INDICATOR ILLUMINATED. PREVIOUSLY, THE VEHICLE WOULD BE OPERABLE AFTER IT WAS MANUALLY RESTARTED. DURING THE MOST RECENT FAILURE, THE STEERING DID NOT HAVE FULL FUNCTIONALITY AFTER BEING RESTARTED. THE VEHICLE WAS TAKEN TO KARL FLAMMER FORD (41975 US-19, TARPON SPRINGS, FL) WHERE IT WAS DIAGNOSED THAT THE STEERING WAS DEFECTIVE AND THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT WAS INFORMED THAT RECALLS WERE VIN-SPECIFIC AND NHTSA WOULD NEED TO BE CONTACTED TO ADD VINS TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
TAMARA RECALL THIS HAS BEEN OVER A YEAR HOW CAN I FEEL SAFE WITH MY FAMILY IN THE CAR I HAVE THOUGHT ABOUT IT EVERY TIME I DRIVE EVEN STOPPED UBERING BECAUSE I FELT I WAS PUTTING MY PASSENGERS AT RISK
TAKATA RECALL RECALL NOTICE JUNE 2016. AUTO IS A SAFETY HAZARD. PASSENGER AIRBAG INFLATION CAN CAUSE METAL FRAGMENTS TO INJURE/ CAUSE DEATH OR MORBID INJURY TO PASSENGERS.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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