Page 26 of 56 · complaints 1,251–1,300 of 2,795

2011 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Dec 7, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWNE FORD LOCATED 1601 EL CAMINO REAL, REDWOOD CITY, CA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 7, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MAC HAIK FORD, 10333 KATY FWY, HOUSTON, TX 77024) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. IN ADDITION, THE MANUFACTURER STATED THAT THE CONTACT WOULD BE CALLED WHEN THE PARTS BECOME AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPEREINCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 6, 2017AL

TAKATA RECALL - I'VE HAD NO ISSUES SO FAR BUT WHY IS IT TAKING SO LONG TO FIX THIS ISSUE??? IT'S BEEN A YEAR AND A HALF SINCE THE RECALL AND IT STILL SAYS "PARTS NOT AVAILABLE" TO FIX MY CAR. THIS AFFECTS MY RESELL VALUE AND IS DANGEROUS IF I WERE TO HAVE AN ACCIDENT! I WANT THIS FIXED.

Air Bags
Filed Dec 5, 2017TX

TAKATA RECALL AFTER BEING NOTIFIED OF THE RECALL ON MY VEHICLE IN JULY 2016, I AM STILL AWAITING A REPAIR ON THIS PROBLEM AND HAVE BEEN TOLD THAT NO FIX IS CURRENTLY AVAILABLE, NOW 18 MONTHS LATER.

Air Bags
Filed Dec 5, 2017GA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBERT HUTSON LINCOLN IN MOULTRIE, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Dec 4, 2017109,000 milesOH

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH WITHOUT WARNING. THE VEHICLE WAS UNABLE TO ACCELERATE AFTER RESTARTING THE VEHCICLE. THERE WERE THREE WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TOWED TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434 (937) 429-1300), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS UNDER INSPECTION. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT OFFER ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 109,000.

Air Bags
Filed Dec 4, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (CROWN FORD, 256 SWAIN STREET, FAYETTEVILLE, NC 28303, (910) 920-9614) STATED THAT THE CONTACT WOULD NEED TO WAIT FOR A SECOND LETTER TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAITED FOR MONTHS TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 3, 2017TX

TAKATA RECALL. TOOK INTO FIVE STAR FORD THIS PAST WEEK FOR RECALL. THEY RETURNED VEHICLE AS THEY COULD NOT GET THE PARTS

Air Bags
Filed Dec 3, 2017147,000 milesKY

TAKATA RECALL I NEED AN AIRBAG REPLACED DUE TO RECALL. I ALSO NEED THE THROTTLE BODY REPLACED DUE TO RECALL

Electronic Stability Control (esc)
Filed Dec 2, 2017123,316 milesNC

WHEN I START MY CAR I GET A POWER STEERING ASSIST FAILURE AND A SERVICE ADVANCE TRAC MESSAGE. I CAN NOT TURN MY STEERING WHEEL AND MY CAR ACTS AS IF IT WON'T DO ANYTHING. I CAN TURN MY CAR OFF, WAIT, THEN START AGAIN AND IT IS FINE. MY PASSENGER SEAT BELT ALSO WILL RANDOMLY NOT CLICK INTO THE BUCKLE OR COME UNLOCKED. NOW THIS IS AFTER FORD SUPPOSEDLY FIXED ANOTHER RECALL CAUSING MY CAR TO DROP TO A LOW SPEED OUT OF NOWHERE.

Air Bags
Filed Dec 1, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ANGELA KRAUSE FORD LINCOLN OF ALPHARETTA, 1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/23/18*JB

Steering
Filed Nov 30, 2017136,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING SEIZED WHILE PULLING OUT OF A DRIVEWAY. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. ALLEN VIGIL FORD OF FAYETTEVILLE INC. (275 GLYNN ST N, FAYETTEVILLE, GA) DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000(STEERING). NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

Air Bags
Filed Nov 28, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, PHONE: (863) 682-1100) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE DEALER AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 28, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SARASOTA FORD, 707 S WASHINGTON BLVD, SARASOTA, FL 34236) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .*BF UPDATED 8/15/18*JB

Air Bags
Filed Nov 28, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PERRY FORD LINCOLN OF SAN LUIS OBISPO AT (805) 544-5200 (12200 LOS OSOS VALLEY RD, SAN LUIS OBISPO, CA 93405) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 28, 201777,630 milesGA

TAKATA RECALL ON PASSENGER AIR BAG . [XXX]. I JUST PURCHASED THIS CAR WITHOUT KNOWING THIS WAS ISSUE FORD COMPANY ADVISED THAT THEY CAN NOT FIX THE RECALL THAT I HAVE TO NOTIFY YOUR COMPANY TO FIX OR REPLACE THE AIR BAG . THIS IS A HUGE SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE A HORRIBLE ACCIDENT IS CAUSED BY THIS ISSUE . THE AIR BAG LIGHT IS ON AND COMPUTER SAYS THAT ITS THE PASSENGER AIR BAG IS FATALITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

Steering
Filed Nov 27, 2017170,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER STARTING THE VEHICLE, THE STEERING WHEEL CEASED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE STEERING WHEEL WAS DIFFICULT AND FORCED TO TURN. THE CONTACT CALLED BOB MAXEY FORD AT 313-392-9200 AND WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS EXPIRED. THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE EXCESSIVE MILEAGE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Steering
Filed Nov 24, 201794,733 milesMS

POWER STEERING SENSOR FAULT WHILE DRIVING.

Steering
Filed Nov 21, 201790,000 milesIL

THE CAR OFTEN LOSES POWER STEERING. SOMETIMES WHEN FIRST STARTING THE VEHICLE AND PUTTING IT IN GEAR. SOMETIMES WHEN DRIVING. SOMETIMES WHEN TURNING. IT ASKS FOR A DATE SO I PICKED A SINGLE INCIDENT, BUT TO DATE IT HAS HAPPENED MORE THAN 12 TIMES STARTING AROUND 60,000 MILES IF I REMEMBER CORRECTLY.

Steering
Filed Nov 21, 2017115,000 milesNC

TL* THE CONTACT'S WIFE OWNS A 2011 FORD FUSION. ON SEVERAL OCCASIONS, WHILE MAKING LEFT AND RIGHT TURNS, THE STEERING WHEEL INADVERTENTLY BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT'S WIFE HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND THE VEHICLE JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC FORD SMITHFIELD (1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577 (877) 679-8179), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Air Bags
Filed Nov 20, 2017FL

TAKATA RECALL

Air Bags
Filed Nov 20, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WADE FORD (3860 S COBB DR, SMYRNA, GA 30080 (770) 436-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALTERING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 20, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY FORD (4333 WASHINGTON RD, EVANS, GA 30809) STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Nov 17, 2017121,000 milesOH

BOTH FRONT SPRINGS BROKEN AT 121,000 MILES -- APPEARS TO BE A COMMON PROBLEM INDICATED ON AUTOMOTIVE BLOGS AND BY FORD CUSTOMERS. DEALER QUOTED $840 TO FIX. BLAMED CLEVELAND SALTY WINTERS ON PROBLEM

Air Bags
Filed Nov 15, 201755,000 milesFL

TAKATA RECALL STILL WAITING, ON BACK ORDER AS OF 11/14/2017 AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY, AND I HAD TO PAY FORD DEALER TO REPROGRAM IT EVEN THOUGH THERE IS A SERVICE ADVISORY FOR THIS PROBLEM.

Air Bags
Filed Nov 14, 2017GA

RECALL ON AIRBAG DEALERSHIP SAYS THEY ARE NOT AVAILABLE. I JUST WANT TO GET A REPAIR.

Air Bags
Filed Nov 14, 2017GA

I RECEIVED A RECALL FOR DEFECTIVE AIRBAG SEVERAL MONTHS AGO, DEALER SAYS THEY STILL DO NOT HAVE PARTS TO REPAIR.

Steering
Filed Nov 14, 2017111,000 milesNY

ON 10/7/17 DRIVING ON MAIN ROA DOING ABOUT 45MPH AND THE POWER STEERING WARNING LIGHT CAME ON AND THE ACTION CONTROL LIGHT. ONCE TURNED OFF THE STEERING WAS VERY HARD TO TURN. I CALLED TO HAVE RECALL FIXED ON 10/11/17. ON 10/14/17 POWER STEERING WENT OUT AGAIN. BROUGHT BACK TO DEALER ON 10/16/17 AND THEY STATED THE COMPUTER NEEDED TO BE RESET AND NOW WORKING FINE. I PICKED UP CAR AND DROVE ABOUT 1/2 MILE AND IT WENT OUT AGAIN. LEFT AT DEALER AS I WAS GOING ON VACATION. CALLED ON 10/6 OR 10/27 AND TOLD ALL FIXED AND WILL BE READY WHEN I GET HOME. 10/30/17 WENT TO PICK UP CAR AND TOLD THE ISSUE HAPPENED AGAIN WHILE ONE OF THE MECHANICS WAS DRIVING IT. ON 11/2/17 I WAS TOLD THAT THE LEFT AND RIGHT LOWER CONTROL ARMS NEEDED TO BE REPLACED.PICKED UP CAR ON 11/3/17 AT COST OF $830. ON 11/6/17 DRIVING FROM STORE POWER STEERING WENT OUT AGAIN. BROUGHT CAR BACK TO DEALER ON 11/7/17. CAR WAS BROUGHT INTO THE BAY TO BE LOOKED AT ON 11/9/17 AFTER I CALLED FOR UPDATE. CALLED AGAIN ON 11/14/17 BUT HAVE NOT HEARD BACK YET. I HAVE THE DOCUMENTATION ON ALL THE WORK FROM THE DEALER IN THE CAR.

Air Bags
Filed Nov 13, 2017WA

TAKATA RECALL - A RECALL NOTICE WAS ISSUED BACK IN 2016. THE FORD MOTOR CO PRESENTLY HAS STILL BEEN UNABLE PROVIDE A REMEDY FOR THIS RECALL

Structure › Body
Filed Nov 12, 2017104,136 milesMI

DRIVERS DOOR HANDLE FAILED TO OPEN DOOR AT DESTINATION. 1ST FAILURE IT PARTIALLY OPENED LATCH, THEN AFTER DID NOT UNLATCH AT ALL. NO ABNORMAL FEEL PRIOR TO NOT WORKING. DROPPED WINDOW AND OPENED USING EXTERIOR HANDLE. LOOKING INTO THE SYMPTOM ON THE WEB I WAS SURPRISED TO FIND RECALL(S) FOR SIMILAR/IDENTICAL ISSUE ON OTHER EARLIER AND LATER YEAR FUSIONS! PART NUMBER FOR INTERIOR HANDLE FOR ALL YEARS APPEARS TO BE THE SAME. SEEMS RECALL WOULD BE APPLICABLE TO FAILING PART RATHER THAN YEAR SPECIFIC SEEING AS HOW IT WAS DEEMED A SAFETY ISSUE? I SUSPECT SIMILAR TORSION FAILURE BETWEEN LATCH HANDLE AND LOCK HANDLE WITHIN 6E5Z-5422601-A ASSEMBLY. WILL KNOW FOR SURE ONCE REPLACING/REPLACED.

Air Bags
Filed Nov 11, 2017GA

"TAKATA RECALL" THIS IS REGARDING THE RECALL ON THE AIRBAG IN MY VEHICLE. I AM SEEKING HELP IN GETTING IT REPLACED.

Air Bags
Filed Nov 10, 2017PA

TAKATA RECALL THERE HAS BEEN A RECALL ON MY AIRBAGS FOR A YEAR AND A HALF. FORD STILL HAS NOT GIVEN NEW AIRBAGS OR MATERIALS TO THE DEALERSHIPS TO BE ABLE TO FIX THIS ISSUE. THESE AIRBAGS ARE AN EXTREME SAFETY HAZARD, SO I CANNOT UNDERSTAND WHY IT WOULD TAKE THIS LONG FOR FORD TO FIX THE PROBLEM. I FEEL LIKE IT'S JUST A DEATH WISH WAITING TO HAPPEN.

Air Bags
Filed Nov 10, 2017CA

TAKATA RECALL. RECALL WAS ISSUED SOMETIME AGO BUT MY VEHICLE IS STILL WAITING TO BE FIXED, FORD SAYS CANT DO ANYTHING AS OF YET. I AM AFRAID THAT INJURY MAY OCCUR ANYTIME I DRIVE THE VEHICLE. I CANT AFFORD TO BUY A NEW ONE ITS STILL UNDER CONTRACT. I RECENTLY GOT A LETTER THAT TAKATA IS GOING TO FILE BANKRUPTCY.

SteeringCrash2 injured
Filed Nov 9, 2017130,000 milesFL

SERVICE TRAC OFF POWER STEERING OFF RECALL NUMBER 15 S 18 MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL EVEN THOUGH THIS IS THE PROBLEM I AM CURRENTLY HAVING WAS INVOLVED IN A CAR ACCIDENT BECAUSE OF IT ON THE 25TH OF OCTOBER 2017

Air Bags
Filed Nov 9, 2017LA

WAS TOLD OVER A YEAR AGO THAT THE PARTS ARE NOT AVAIALBE AND EACH TIME I BRING IT IN FOR SERVICE I ASK ABOUT THE AIR BAG RECALL AND THEY KEEP TELLING ME NOT AVAIABLE

Air Bags
Filed Nov 8, 2017FL

IT HAS BEEN OVER 19 MONTHS SINCE I WAS NOTIFIED OF A MAJOR DEFECT IN MY PASSENGER-SIDE AIR-BAG. WHEN WILL THIS BE CORRECTED??? *JS

Air Bags
Filed Nov 8, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEGACY FORD, 27225 SOUTHWEST FWY, ROSENBERG, TX 77471) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL A YEAR OR TWO. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR OR TWO. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 8, 2017CA

TAKATA RECALL, NONE OF THE FORD DEALERS HAVE THESE AIR BAGS IN STOCK TO CHANGE IT OUT. IF YOU KNOW THIS RECALL HAS BEEN ISSUED SINCE JUN 2016 AND YOU STILL HAVE NOT PROVIDED CUSTOMERS WITH A REMEMDY THAT VERY WELL COULD RESULT IN DEATH OR SERIOUS BODILY INJURY THIS IS NOT THE WAY TO DO BUSINESS WE PURCHASE THESE VEHICLE IN GOOD FAITH IN KNOWING IF SUCH THINGS HAPPEN THEY WOULD AND WILL BE RECTIFIED IN A TIMELY FASHION.

Air Bags
Filed Nov 7, 201745,000 milesSC

TAKATA RECALL. I HAVE ONE VEHICLE AND HAVE A FAMILY, YET I CANNOT MAKE FULL USE OF MY FUSION BECAUSE OF THE RECALL, AND CANNOT GET A TIME THAT THE MALFUNCTION WILL BE CORRECTED. WHY DO I HAVE TO BE WITHOUT MY FAMILY VEHICLE. SHOULDN'T I BE ABLE TO GET A FREE RENTAL UNTIL THE ISSUE IS RESOLVED?

Air Bags
Filed Nov 7, 2017CA

TAKATA RECALL: THIS RECALL HAS BEEN OUT OVER 18 MONTHS AND FORD SAYS THEY STILL DO NOT HAVE THE PARTS. I HAVE CALLED NUMEROUS TIMES TO MY LOCAL DEALER AND THE ANSWER IS ALWAYS THE SAME WE ARE WAITING FOR THE PARTS TO BE RELEASED

Steering
Filed Nov 7, 2017130,000 milesOH

WHY IS MY VEHICLE NOT UNDER THE POWER ASSIST STEERING FAILURE RECALL EVEN THOUGH MY 2011 FORD FUSION WAS MADE IN MEXICO THE SAME TIME AS THE VINS LISTED UNDER THE RECALL? OBVIOUSLY, IT'S THE SAME ISSUE.

Air Bags
Filed Nov 7, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VISTA FORD LINCOLN OF OXNARD AT (805) 983-6511 (501 AUTO CENTER DR, OXNARD, CA 93036) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *LN

Air Bags
Filed Nov 7, 2017CA

TAKATA RECALL. RECEIVED RECALL NOTICE FROM FORD 18 MONTHS AGO AND STILL THEY WILL NOT REPAIR MY VEHICLE. I HAVE CALLED MULTIPLE TIMES AND THE DEALERSHIP CLAIMS THAT FORD CORPORATION HAS NOT RELEASED ANY REPLACEMENT PARTS TO THEM SO THAT REPAIRS CAN BE MADE. FORD OF VENTURA IS THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND HAVE BEEN CALLING ABOUT THE RECALL NOTICE. I DON'T KNOW THE ISSUES THAT FORD HAS BUT MY CONCERN IS FOR THE SAFETY OF MY FAMILY.

Air Bags
Filed Nov 7, 2017CA

TAKATA RECALL ASKED THE DEALER MANY TIMES WHEN IT'S GOING TO BE FIXED THEY SAID THEY DON'T HAVE THE PARTS I WOULD LIKE TO GET IT FIXED

Service Brakes
Filed Nov 6, 2017106,300 milesPA

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH AND DEPRESSING THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, A LOUD NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,300.

Air Bags
Filed Nov 6, 2017TN

TAKATA RECALL. AS OF TODAY FORD HAS NOT SCHEDULED A FIX FOR THE RECALL. NO DATE HAS BEEN GIVEN.

Air Bags
Filed Nov 4, 2017CA

I HAVE AS OF THIS DATE, NOT RECEIVED ANY RECALL NOTICE FOR THIS PROBLEM

Steering
Filed Nov 3, 201784,000 milesMT

THE POWER STEERING WENT OUT AND NOW WE HAVE TO REPLACE THE STEERING GEAR AT OUR OWN EXPENSE. THIS CAR PART OF A JUNE 2015 RECALL # 15S18 FOR THE ELECTRIC POWER ASSIST SYSTEM FOR THIS EXACT PROBLEM WHICH THE LOCAL DEALERSHIP SUPPOSEDLY FIXED BUT FORD NOW REFUSES TO PAY FOR THE FIX!

Air Bags
Filed Nov 3, 2017MO

"TAKATA RECALL" I RECEIVED A RECALL NOTICE IN JULY 2016 AND THERE IS STILL NOT A REMEDY IN PLACE TO FIX THIS POTENTIALLY FATAL PROBLEM. ALTHOUGH I HAVE SUFFERED NO INJURY YET, THOSE OF US WAITING ON A FIX FOR THIS PROBLEM DRIVE EVERY DAY, PRAYING THAT AN ACCIDENT DOESN'T OCCUR, WHICH COULD RESULT IN INJURY OR DEATH. WHY IS IT TAKING SO LONG TO FIX THIS PROBLEM?

Air Bags
Filed Nov 2, 2017TX

TAKATA RECALL. I RECEIVED A LEGAL NOTICE REGARDING SUBSIDIARIES OF TAKATA CORPORATION FILING CHAPTER 11 BANKRUPTCY CASES IN THE U.S. I CHECKED THE RECALL STATUS OF MY VEHICLE. THERE IS AN ACTIVE RECALL ON MY VEHICLE REGARDING THE AIR BAGS, BUT A REMEDY IS NOT AVAILABLE. I AM FILING THIS COMPLAINT AS THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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