2011 Ford Fusion complaints

POWER STEERING WOULD GO OUT, BUT RESET ITSELF AFTER TURNING CAR OFF AND THEN BACK ON. POWER STEERING FINALLY WENT OUT COMPLETELY WHILE GOING DOWN SUBDIVISION ROAD. SOME 2011 FUSIONS WERE RECALLED FOR THE SAME EXACT PROBLEM AND FIX. GOOD THING NO WORRIES ACCIDENT HAPPENED AND THE TAKATA AIRBAG WAS NOT DEPLOYED SINCE THAT RECALL HAS NOT BEEN FIXED YET.... MANY OTHER CARS JUST LIKE THIS ONE ON CARCOMPLAINTS.COM. HAD ISSUE FIXED AT BARBER FORD INC IN HOLLAND, MI 49423.

I PURCHASED THIS 2011 FUSION SEL 6 MONTHS AGO, THE CARFAX REPORT LISTED EVERYTHING AS BEING CHECKED OUT BUT NO REPORT ABOUT EPAS AS HAVING RECALL ISSUES, NO PROBLEMS UNTIL LAST WEEK WHEN THE OUTSIDE TEMPERATURE REACHED THE 90'S, WHEN EXITING THE FREEWAY AND COMING TO A STOP THE STEERING AND BRAKES STARTED LOUD GROWLING NOISE AT LOW SPEEDS, CONTINUED THROUGHOUT CITY STREET DRIVING AS WELL WITH IT REMAINING CONSTANT UNTIL THE TEMP COOLED OFF OVERNIGHT AS IT DIDN'T HAVE PROBLEMS WHEN TEMP WAS BACK DOWN IN THE 60'S BUT HAS REPEATED THE GROWLING NOISE AGAIN SEVERAL TIMES ONCE THE TEMP'S RETURN IN HOT WEATHER. WENT TO THE FORD DEALER AND SAID THE RECALL 15S18 HAS BEEN CLOSED AND THAT MY VIN NEVER WAS PART OF THE RECALL NOTICE, VERY FRUSTRATING THAT THE 393,623 UNITS EFFECTED THAT LISTED 2011-12 FUSION'S NEVER INCLUDED ALL VEHICLES AS VIEWING ALL THE COMPLAINTS NUMEROUS OTHER VEHICLES THAT WASN'T INCLUDED IN THE RECALL ARE HAVING THE SAME ISSUES AS THOSE THAT WERE. RECEIVED RECALL NOTICE FOR THE TAKATA AIRBAG POSSIBLY AVAILABLE IN THE 3 QTR AND FORD IS ALLOWING OWNERS A RENTAL UNIT UP TO $30 A DAY UNTIL THE TAKATA AIRBAG PARTS ARE AVAILABLE FOR REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLOOD FORD OF EAST GREENWICH, 2545 SOUTH COUNTY TRAIL, EAST GREENWICH, RI 02618) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

THE FUEL TANK HAS A CRACK AND IS LEAKING, APPARENTLY THIS WAS A RECALL ITEM ON SOME FORD FUSION MODELS BUT MY VIN NUMBER IS NOT LISTED AS ONE OF THOSE AFFECTED

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. DURING THE FAILURE, THE MESSAGE "POWER STEERING ASSIST FAULT" DISPLAYED. THE CONTACT INDICATED THAT TURNING THE VEHICLE OFF AND BACK ON WOULD SOMETIMES CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BOB SIGHT FORD IN LEE SUMMIT, MO) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), ALTHOUGH THE FAILURE WAS THE SAME AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT LOST PRESSURE AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT HAD TO DRIVE WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO INVER GROVE FORD LINCOLN (4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077, (800) 730-1765) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY SKILLMAN HOOSIER FORD (333 ROBERT CURRY DR., MARTINSVILLE, IN 46151, (765-342-3673) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

THE A/C BLOWER RESISTOR AND THE BLOWER RESISTOR CONNECTOR HAS BURNED AND MELTED 2 TIMES SINCE I BOUGHT THIS CAR IN 2012. AS I WAS DRIVING A/C WOULD BLOW HARD FOR A MINUTE OR SO THE GO OUT, AND THE FINAL TIME IT WENT OUT BOTH TIMES MY PASSENGER SAW SMOKE AT HIS FEET FROM UNDER THE GLOVE BOX.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED MOSSY FORD AT 858-273-7500 (4919 MISSION BAY DR., SAN DIEGO, CA 92109) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING 8 HOURS, 70 MPH, ON 92 OUTSIDE TEMP DAY THE CAR STARTED MAKING A THUMPING SOUND WHEN BREAKING/STEERING SIMULTANEOUSLY. STEERING BECAME SOMEWHAT STIFFER. THE SOUND GOT LOUDER AS TIME WENT ON, POSSIBLY DUE TO EXTREME HEAT. WIFE WAS WITH ME AND WE BOTH BECAME VERY WORRIED BECAUSE WE WERE IN ATLANTA 5 PM TRAFFIC. WE MADE IT HOME AND I BEGAN AN INFORMATION SEARCH. I FOUND THAT OUR 2011 FORD FUSION WAS INCLUDED IN A FIELD SERVICE ACTION 15N01. I SPOKE WITH THE LOCAL FORD SERVICE MANAGER AND WAS TOLD THAT DID NOT APPLY TO THE SYMPTOMS I DESCRIBED BECAUSE THERE IS NO ADVANCE INDICATION THAT THE ELECTRIC CONTROLLED STEERING IS GOING OUT - IT JUST GOES OUT. FORD'S OWN REPORT MENTIONS THIS BEING POSSIBLY DANGEROUS BUT DOWNPLAYS THE CONCERN BY SAYING STEERING IS STILL POSSIBLE, JUST MORE DIFFICULT. I CALLED FORD CUSTOMER SERVICE FOR SOME SUPPORT BUT OTHER THAN RECOMMENDING A DIAGNOSES AND SAYING SHE IS NOT A TECH, OFFERED NO MEANINGFUL INFORMATION. SHE DID ADMIT SHE WOULD NOT WANT TO DRIVE A CAR WITH THIS CONDITION EXISTING. LAST, I TRIED TO GET INFORMATION VIA LIVE CHAT AND WHEN I SENT THE FSA NUMBER, I WAS ACTUALLY BLOCKED OF MY ABILITY TO QUESTION HIM AND HE ENDED THE CHAT. FRANKLY, I WOULD LIKE TO HEAR THE RESPONSE OF A FORD MANAGEMENT PERSON TO THE QUESTION "WOULD YOU ALLOW YOUR DEAREST FAMILY MEMBERS RIDE IN A VEHICLE THAT SHOW FRIGHTENING SYMPTOMS OF A STEERING ISSUE KNOWING THE EXISTENCE OF THE 'FIELD SERVICE ACTION' WHICH IS ABOUT THE STEERING GOING OUT.

TAKATA RECALL - THE AIRBAG, TAKATA RECALL, WAS ISSUED IN 2016 & I'VE BEEN TRYING TO GET THIS REPLACED SINCE 2016. THE FORD DEALERSHIPS AROUND LAFAYETTE, LA STILL DO NOT HAVE THIS PART IN STOCK FOR IT TO BE FIXED/REPLACED. THIS IS A VERY UNSAFE (& COULD BE DEEADLY) ISSUE THAT MUST BE FIXED AS SOON AS POSSIBLE!!!!!!!!!!!!!!!!

MALFUNCTIONING DOOR LATCHES 2011 FORD FUSION -- MY DOOR HANDLE WON'T WORK AND I HAVE DISCOVERED THAT THE SAME PART IS RECALLED ON OTHER MODELS BUT NOT ON THE 2011. THIS IS A SAFETY ISSUE AS I HAVE TO CRAWL OUT MY PASSENGER SIDE DOOR.IT'S SAD THAT FORD HAS RECALLED OTHER YEAR MODELS OF THE FUSION; HOWEVER, THE 2011 IS NOT IN THE RECALL. THIS NEEDS TO BE RECALLED BECAUSE THIS IS A MAJOR SAFETY ISSUE!!!! I SURE HOPE I NEVER GET A BIND OR SITUATION WHERE I NEED TO GET OUT OF THE CAR VERY QUICKLY (CAR WON'T START & ON FIRE, ETC.) BECAUSE I WILL NOT BE ABLE TO GET OUT OF THE CAR FAST ENOUGH TO BE SAFE BECAUSE I WILL NOT BE ABLE TO ROLL DOWN MY DRIVER'S SIDE WINDOW TO GET OUT OF IT. FORD NEEDS TO RECALL THIS SAFETY ISSUE A.S.A.P!!!! I'VE ATTACHED COPIES OF A PREVIOUS RECALL THAT FORD RELEASED FOR THE SAME EXACT THING (MALFUNCTIONING DOOR LATCH) ON THE 2013-2014 FORD FUSION; HOWEVER, THIS SHOULD INCLUDE THE 2011 FORD FUSION AS WELL!!!! I'VE ALSO ATTACHED A COPY OF THE SAME EXACT COMPLAINTS OF OTHER OWNERS OF FORD FUSION'S HAVING THE SAME EXACT PROBLEM AS MY CAR!!!! THIS IS A MAJOR SAFETY ISSUE AS I'VE PREVIOUSLY STATED ABOVE!!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY POWER STEERING SYSTEM FAILED MAKING THE CAR UNABLE TO DRIVE. THIS HAPPENED AT 77,298 MILES ON IT. MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THE 2011 FORD FUSION RECALLS FOR THE SAME PROBLEM FOR POWER STEERING FAILURE.

TAKATA AIR BAGS HAVE BEEN WAITING SINCE FIRST RECALL JULY 2016 FOR THEM TO FIX AIRBAGS NOT ABLE TO LET ANYONE SIT IN FRONT SEAT, HAVE CALLED FORD DEALERS SEVERAL TIMES WITH NO RESPONSE OTHER THAN WE HAVE NO REPLACEMENTS, ITS BEEN TWO YEARS AND NOTHING

"TAKARTA RECALL": I RECEIVED WRITTEN NOTICE, FROM FORD CORPORATION, THAT OUR VEHICLE WAS ON THE RECALL LIST, DUE TO OUR VIN NUMBER, REGARDING A DEFECTIVE AIRBAG. IT AS SUBSEQUENTLY CONFIRMED AT ST. CROIX, V.I.'S FORD DEALERSHIP, VIA COMPUTER PRINT-OUT THAT OUR CAR WAS ON THE RECALL LIST BUT THE DEALERSHIP RECEIVE NO PARTS FOR REPAIR.

SINCE PREVIOUS NOTIFICATION, FROM FORD CORPORATION, OF A DEFECTIVE AIRBAG, I'VE BEEN TO METRO MOTORS DEALERSHIP, ON MORE THAN ONE OCCASION, AND I WAS TOLD METRO MOTORS HASN'T RECEIVE ANY PARTS IN ORDER TO REPAIR OUR 2011 FORD FUSION (SPORT MODEL) DEFECTIVE PASSENGER (RIGHT SIDE) AIRBAG.

MY WIFE UPON RETURNING HOME COULD NOT OPEN THE DRIVER'S DOOR. I HAD TO OPEN FROM THE OUTSIDE OF THE CAR. I LATER READ THAT THIS HAS HAPPENED TO A NUMBER OF PEOPLE AND ONE TEMPORARY SOLUTION IS TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. I ALSO HAVE READ THAT 2010, 2013 AND 2014 FORD FUSIONS HAVE BEEN RECALLED FOR THIS PROBLEM BUT NOT 2011. I HAVE HOWEVER FOUND THAT A NUMBER OF OWNERS OF 2011 FUSIONS HAVE ALSO HAD THIS PROBLEM. OF COURSE THE CAR WAS OUT OF GEAR, TURNED OFF, AND STATIONARY.

POWER STEERING ASSIST FAULT POPS UP WHEN CAR STARTS AND STEERING WHEEL DOES NOT MOVE

OVER 2 YEARS AGO, AT START UP, THE POWER STEERING ASSIST FAILURE WARNING APPEARED. I COULDN'T DRIVE THE CAR. I TOOK IT TO THE DEALER AND WAS ADVISED OF A RECALL ON FUSIONS, BUT NOT ON MY VIN. VERY FRUSTRATING! THEY RESET THE ELECTRONICS AND IT WAS OKAY FOR ONLY A COUPLE OF MONTHS. SINCE THEN, I RECEIVE THE WARNING SEVERAL TIMES A MONTH... CONSISTENTLY. I FOUND IF I TURN THE CAR OFF AND BACK ON, IT WOULD RESET AND POWER STEERING WOULD RESUME. HOWEVER, ON THURSDAY, 6/7/18, IT WOULD NOT RESET. I HAD TO HAVE THE CAR TOWED AND WAS ADVISED STILL NO RECALL ON MY CAR, IT IS OUT OF WARRANTY NOW, AND IT CAN ONLY BE RESET ONCE; I HAVE TO PAY $1600 TO CHANGE THE RACK. THIS IS EXTREMELY DISCONCERTING. THIS IS THE SAME PROBLEM AS ORIGINAL CONCERN 2 YEARS AGO AND MY CAR IS OUTSIDE OF THE RECALL.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO FREDERICK MOTOR COMPANY (1 WAVERLEY DR., FREDERICK, MD 21702, (301) 663-6111) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (GARY YEOMANS FORD LINCOLN, 1-386-310-2342) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/24/18*JB

TAKATA RECALL - FORD HAS YET TO PROVIDE A REMEDY FOR A PROBLEM THAT HAS EXISTED FOR MORE THAN 2 YEARS NOW. LAST UPDATE WAS IN DECEMBER 2017, SAYING PARTS WILL BE AVAILABLE IN SPRING OF 2018 - IT IS NOW SUMMER OF 2018.

TAKATA RECALL AC/HEAT CONTINUES TO GO OUT RANDOMLY. AC/HEAT/DEFROSTER IS NOT WORKING. HAVE TO MANUALLY LOCK EACH DOOR UPON EXIT OF VEHICLE BECAUSE AUTOMATIC SWITCH NOT WORKING, THE CAR SHUTDOWN AND I CANT ENTER THE VEHICLE AT TIMES THE KEY WILL NOT OPEN MY CAR DOOR, I HAD TO ENTER MY CAR THROUGH THE TRUNK AT 3A. ENGINES PROBLEMS, ELECTRICAL PROBLEMS, BACK TAIL/BRAKE LIGHT CONTINUES TO GO OUT OFTEN, AND OTHER ISSUES. SOMETIMES KEY WONT TURN IN THE IGNITION AND BRAKES LOCK UP.

MY POWER STERRING SHUT OFF WHILE DRIVING, WARNING ISSUED ON DASH. HAD LIMITED MANUAL STEERING ABILITY, HAD TOWED TO DEALERSHIP. IN MOTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD PELL CITY AT 205-884-0000 AND WAS INFORMED THAT THERE WAS NO PART AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED. THE CONTACT TURNED OFF THE VEHICLE, RESTARTED IT AFTER 30 SECONDS, AND THE VEHICLE FUNCTIONED NORMALLY. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TAKATA RECALL, WAITING FOR A FIX FOR OVER A YEAR,

DRIVING AT 45 MPH I LOST MY POWER STEERING. TOOK IT AND THE DEALERSHIP AND WAS TOLD THEY WOULD HAVE TO REPROGRAM THE COMPUTER. PICKED IT UP ON THURSDAY AND FRIDAY MORNING I LOST POWER STEERING AGAIN THIS TIME I WAS DRIVING ABOUT 55 TO 60 MPH.

POWER STEARING WOULD QUIT FORCING CAR TO MANUAL STEERING. ALSO TRACTION CONTROL WOULD SHUT OFF WHEN THIS HAPPENED.

THE POWER ASSIST STEERING LIGHT CAME ON AND THE CAR LOST POWER STEERING. THIS HAPPENED IN THE DRIVEWAY WHILE THE CAR WAS IN MOTION. THE CAR WAS NOT STEERABLE AT THIS POINT. I TURNED THE ENGINE OFF AND THEN RESTARTED THE CAR AND THE POWER STEERING WAS ACTIVE SO I TOOK IT TO THE DEALERSHIP. THE DEALER DIAGNOSED THE ISSUE AND FOUND STEERING RACK INTERNAL DAMAGE (INVOICE AND DESCRIPTION ATTACHED). THIS IS THE SAME ISSUE AS IN RECALLED FORD VEHICLES, HOWEVER, BECAUSE THIS VIN WAS NOT INCLUDED IN THE ORIGINAL RECALL THE WORK WAS NOT COVERED BY FORD.

INQUIRY FROM CONGRESSWOMAN LOIS FRANKEL ON BEHALF OF CONSTITUENTS RE WAITING OVER A YEAR TO HAVE THE AIRBAGS IN 2011 FORD FUSION REPLACED. *LD *JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (FORD OF UPLAND, 909-253-0366) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED AND THE STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAGUE FORD LINCOLN (1730 W HILLSBORO ST, EL DORADO, AR 71730, 870-864-9400). THE DEALER STATED THAT EVEN THOUGH THE VIN WAS INCLUDED IN THE RECALL FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), THE RECALL DID NOT APPLY TO SALVAGE TITLED VEHICLES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE RECALL DID NOT APPLY TO SALVAGE TITLED VEHICLES. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JULY OF 2017; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MULLINAX FORD, 1551 E SEMORAN BLVD, APOPKA, FL 32703) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS: WE HAVE BEEN TRYING TO GET THE DRIVER AIRBAG REPLACED FOR A YEAR SINCE LEARNING ABOUT THIS RECALL. OUR SERVICE DEPARTMENT KEEPS TELLING US THAT FORD DON'T HAVE THE PARTS FOR THE RECALL.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MODULE FAILED WHILE DRIVING VARIOUS SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO TOWN AND COUNTRY FORD (101 ANDERSON LN, MADISON, TN 37115) AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER STATED THAT BECAUSE THE VEHICLE EXCEEDED 150,000 MILES, THE POWER STEERING MODULE WOULD NOT BE REPLACED FREE OF CHARGE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER THE VEHICLE WAS RESTARTED, THE STEERING WHEEL OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO JACKY W. JONES FORD, INC. (2742 US-129, CLEVELAND, GA 30528, (844) 312-7623) WHERE IT WAS DIAGNOSED THAT THE INTERNAL STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TT *TR

TAKATA RECALL. I CONTACTED (2) FORD DEALERSHIPS REPEATEDLY SINCE THE RECALL OF THE AIRBAG. EACH TIME I CALL THE SERVICE DEPARTMENTS OF FIESTA FORD IN INDIO, CA., OR GOSCH FORD IN HEMET, CA. I AM TOLD THAT THEY WILL CALL ME WHEN REPLACEMENT PARTS ARE AVAILABLE. I HAVE BEEN TRYING TO HAVE THIS AIRBAG REPLACED SINCE 2014 WITH NO COOPERATION FROM THE FORD DEALERSHIPS, WHICH AT THIS TIME THE VEHICLE IS NOT BEING DRIVEN FOR SAFETY REASONS.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO WALTERBORO FORD (902 BELLS HWY, WALTERBORO, SC 29488, (843) 549-5581) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERKELEY FORD (1511 US-52, MONCKS CORNER, SC 29461, (843) 761-8284) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I RECEIVED THE FIRST NOTICE IN JULY OF 2016 REGARDING THIS RECALL. TO DATE, IT HAS NOT BEEN REMEDIED AND I AM APPALLED THAT IT HAS BEEN ALMOST TWO YEARS SINCE THIS RECALL. THIS IS COMPLETELY UNSATISFACTORY!

THE POWER STEERING WENT OUT WHILE I WAS DRIVING IT AND HAD TO HAVE IT TOWED.THE PASSAGER AIR BAG LIGHT STAY ON

MY POWER STEERING HAS FAILED IT IS PART OF A RECALL BUY FORD WONT FIX IT BECAUSE THEY SAY ITS NOT A SAFETY RECALL. ITS A SAFETY RECALL WHEN ITS RECALL FOR CAUSING YOU TO CRASH. THEY SAY MY MILEAGE EXCEEDS THE RECALL. THEY WANT TO CHARGE ME $1600 TO FIX THEIR PRODUVTION PROBLEM WHEN I CALLED THE 1800 NUMBER FOR FORD THEY TELL ME ITS NOT THEIR PROBLEM. I HAVE ONLY OWNED THIS CAR FOR 1 YEAR. WHEN I WOULD START MY CAR SOMETIMES THE DASH WOULD FLASH POWER ASST FAIL IF I TURNED IT OFF AND BACK ON IT WAS FINE. I WAS DRIVING HOME FROM A BIRTHDAY PARTY AND MY DASH STARTED SAYING POWER STEERING FAIL AND I PULLED INTO A GAS STATION WENT INSIDE AND WHEN I CAME BACK OUT AND STARTED MY CAR I HAD NO STEERING AT ALL. I BELIEVE IF I HAD NOT STOPPED WHEN I DID I WOULD HAVE CRASHED. THE STEERING WHEEL WILL NOT MOVE AT ALL. I HAD IT TOWED TO A FORD DEALERSHIP WHERE THEY CONFIRMED IT IS THE RECALLED PART BUT IM NOT COVERED. I DID RECIEVE A LETTER IN THE MAIL ABOUT THE RECALL AND IT HAD NO DATES OR MILEAGE INFORMATION ON IT.

THIS IS THE SECOND COMPLAINT FOR THE SAME PROBLEM INVOLVING POWER STEERING SRAFETY. THE FIRST CLAIM (#11062467) WAS FILED 11-17-17. THE MESSAGE DISPLAYED ON SCREEN WAS (ASSAULT ON POWER STEERING ASSEMBLY.) THERE WAS CODE U3000 48-08 RUN ON 1.20.18, AND COULD NOT IDENTIFY THE PROBLEM. I AM NOW FILING THE SECOND COMPLAINT ON SAME PROBLEM RE-OCCURRED BUT UNDER DIFFERENT MESSAGE OF (POWER STEERING ASSIST FAULT). THIS WAS RUN THRU CODE #U3000-49 ON 5-18-18 AND PROBLEM WAS IDENTIFIED AND REPAIRED.: REPAIR: REMOVED AND REPLACED P/S GEAR ASYN AND REPROGRAM P6M AND SET TOE. POWER STEERING GEAR ASYM FOR A TOTAL COST OF $1,200.41, INCLUDING LABOR. I WOULD LIKE TO BE NOTIFIED IF THERE EVER IS A RECALL ISSUED FOR THIS PROBLEM.

TAKATA RECALL. THE ORIGINAL RECALL IS ALMOST 2 YEARS OLD AND THERE IS STILL NO REMEDY. I FEEL LIKE IT IS DANGEROUS TO DRIVE THE CAR AND WAITING ALMOST 2 YEARS TO FIND A REMEDY IS UNACCEPTABLE.

POWER STEERING SUDDENLY FAILS. I'VE HAD THIS IN FOR RECALL SERVICE AND MANUFACTURE DIDN'T WANT TO REPLACE, ONLY WANTED TO RESET CODES. NOW WON'T FIX EVEN AFTER POWER STEERING ASSIST CONTINUES TO FAIL AND FAILS AT LEAST ONCE A WEEK. WON'T FIX NOW BECAUSE VEHICLE HAS 156000 MILES. POWER ASSIST FAILS DURING TURNS, DURING NORMAL HIGHWAY DRIVING, WHEN MAKING SLIGHT TURNS-I NEVER KNOW WHEN THIS IS GOING TO HAPPEN. CAR SEEMS TO "TIGHTEN" ON IT'S OWN BUT STILL NEVER ENOUGH TIME TO KNOW IF THE ASSIST IS ACTUALLY GOING TO GO OUT OR NOT. VERY DANGEROUS. THIS HAS HAPPENED ON BOTH THE CITY STREETS AND HIGHWAYS. BOTH DURING TURNS AND NORMAL STRAIGHT DRIVING. HAS HAPPENED IN DRY WEATHER AND WET AND RAINY WEATHER. RECALL WAS NEVER FIXED PROPERLY WHEN FIRST SERVICED AND NOW WON'T GO BACK AND COMPLETELY REPLACE FAULTY PARTS. IN THE LAST 5 MONTHS, THIS HAS HAPPENED MORE THAN 20 TIMES.

OCCASIONALLY POWERE STEERING GOES OUT. USUALLY IN SLOW SPEED, LEAVING DRIVEWAY ETC. I CAN STOP THE CAR, SWITCH MOTOR OFF, RESTART AND IT WORKS. THIS STARTED HAPPENING ABOUT 2 YEARS AGO. THIS MORNING POWER STEERING WENT OUT AND WOULD NOT RESTART..

TAKATA RECALL: CONTACTED MY LOCAL DEALERSHIP AND FORD MOTOR COMPANY HAS NOT ISSUED ANY PARTS FOR A RECALL REPAIR. THERE HAS BEEN NO INCIDENT YET. HOWEVER, THE REPAIRS ARE NOT SCHEDULED AND THEIR ARE NO PARTS AVAILABLE TO MAKE A REPAIR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER (VILLAGE FORD, 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX ASSEMBLY NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AND ALSO RECEIVED A WHEEL ALIGNMENT. THE CONTACT STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THAT THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 137,709.