2011 Ford Fusion complaints

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE DRIVER WAS MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME EXTREMELY TIGHT WHEN IT WAS TURNED IN EITHER DIRECTION. CLASSIC FORD OF MADISON (6251 N RIDGE RD, MADISON, OH 44057, 1-(440) 417-1100) DIAGNOSED THAT THE TWO FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AVENUE AUTO CLINIC (1170 MENTOR AVE, PAINESVILLE, OH 44077, 1-(440) 639-9956) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC COMPUTER AND THE ELECTRONIC STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14030 (STEERING). THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

I'VE BEEN TRYING TO HAVE THIS RECALL FIXED SINCE THE RECALL CAME OUT IN 2016; HOWEVER, ALL OF THE DEALERSHIPS IN/AROUND LAFAYETTE, LA (WITHIN 30 MILES) SAY THAT THEY STILL DO NOT HAVE THE PARTS TO FIX THIS ON THESE RECALLS YET.

TAKATA RECALL: IT HAS BEEN (2) YEARS SINCE I WAS FIRST NOTIFIED ABOUT THE NEED TO HAVE THE AIRBAG(S) REPLACED. I AM AWARE THAT MILLIONS OF VEHICLES ARE AFFECTED. BUT AFTER TWO YEARS, MILLION OF NEW VEHICLES WITH AIR BAGS HAVE BEEN PRODUCED. YET AN AIRBAG FOR THIS RECALL IS YET PRODUCED? NHTSA, PLEASE DO YOUR JOB AND GET IT DONE!! RESPECTFULLY, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING TO WORK, I EXPERIENCED A LOSS OF BRAKE PRESSURE THAT NEARLY LED TO A COLLISION. I TOOK THE CAR TO MY MECHANIC WHO REPLACED THE ABS CONTROL MODULE. 3 WEEKS LATER, I HAD THE SAME PROBLEM. I HAD THE MECHANIC INSTALL ANOTHER MODULE FROM A JUNKYARD, SAME PROBLEM. NO ONE SEEMS TO HAVE A SOLUTION FOR THIS, NOR HAVE I SEEN ANYTHING THAT INDICATES THAT SOMETHING IS BEING DONE TO FIX THIS PROBLEM. WITH NHTSA HAVING STARTED AN INVESTIGATION IN 2016(ACCORDING TO AN ARTICLE IN FORBES MAGAZINE), ONE WOULD THINK THAT THERE WOULD BE SOME SORT OF ACTION BY NOW. OR PERHAPS AMERICAN LIVES ARE NOT OF THE SAME VALUE AS THE PROFITS MADE BY THE MANUFACTURER.

TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER STARTING THE VEHICLE, THE "POWER STEERING FAULT" MESSAGE DISPLAYED AND THE POWER STEERING ASSIST FAILED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (SARASOTA FORD, 707 W. WASHINGTON BLVD, SARASOTA, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID. **TR UPDATED 11/9/18*JB

ABS MODULE BRAKE PATTLE GOES ALL THE WAY DOWN FORD KNOWS ABOUT IT BUT WON'T RECALL IT IT IS A SAFETY ISSUE THEY WON'T US TOO PAY CLOSE TO 1000 DOLLARS TO FIX IT AN THEY KNEW ABOUT IT I AM LOOKING TO RESOLVE THIS SITUATION ALMOST GOT IN A REAR END COLLISION IT WAS IN SAN MARCOS TEXAS 8-15-2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LANDERS FORD AT 901-854-3600 (LOCATED AT 2082 W POPLAR AVE, COLLIERVILLE, TN 38017) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PEACOCK FORD (LOCATED AT 1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111), BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM SEVERE PAIN AND MULTIPLE BRUISES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

LOSE OF POWER STEERING WHENEVER IT WANTS & SERVICE AFVAMCETRAC CONTINUES TO COME ON. SUPPOS DAY YHERE T NO RECALLS YET I LOOSE POWER STEERING AT AMY GIVEN TIME & NO MECHANIC CAN REPAIR DUE TO THE INFORM ME IT SHOULD REPAIRED BY ENTIRE NEW PARTS FROM FORD. HAD BEEN TAKEN IN MULTIPLE TIMES YET THEN THEY TELL ME IT SHOULD B OK BUT WON'T PROMISE IT DUE TO EVERY OTHER POWER STEERING RECALL ON THIS VEHICLE BUT MINE. NEED HELP & RESOLUTION. HAS STOPPED WORKIN MULTIPLE TIMES & HAVE HAD 3 ACCIDENTS INTO CURBS, MY OTHER VEHICLE & THX GOD WHEN IT HAPPENED ON FREEEAY I WAS ABLE TO SLAM MY BRAKES & SAFELY GET OUT OF TRAFFIC.

TAKATA RECALL ON MY WAY HOME DRIVING IN THE CITY THE "SERVICE POWER STEERING" MESSAGE POPPED UP. I GOT HOME AND PARKED MY CAR LIKE NORMAL. THE NEXT MORNING AS I'M LEAVING, IT IS INCREDIBLY HARD TO TURN OUT OF MY DRIVEWAY.

POWER STEERING CONTINUES TO GO OUT PERIODICALLY ..ERROR MESSAGE SAYS POWER STEERING ASSIST FAULT. THE WAS "FIXED" A COUPLE OF YEARS AGO AND NOW GOING OUT AGAIN AND THEY SAY IT IS NOT COVERED UNDER ANY WARRANTY CAUSE MILES EXCEED 150,000. LAST TIME ON EXPRESSWAY GOING OVER 60 MPH. TOOK IT TO DEALER AND THEY SAY IT NEEDS A STEERING GEAR..THIS SHOULD BE ON A RECALL . I FEEL FORD IS NOT BEING RESPONSIBLE FOR THIS AND PUTTING US IN DANGER OF AN ACCIDENT THAT COULD KILL US OR OTHER. PLEASE HELP.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE "CHECK STEERING" INDICATOR ILLUMINATED WITHOUT WARNING. IMMEDIATELY AFTERWARDS, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO PERFORMANCE FORD LINCOLN (606 NJ-10, RANDOLPH, NEW JERSEY 07869, (888) 541-3927). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND THE COMPUTER SOFTWARE WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED THREE WEEKS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-156-284-19. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING), 15V793000 (FUEL SYSTEM, GASOLINE), AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL UNKNOWN DEALER, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND 15V340000 (STEERING).

I COULD NOT OPEN THE DRIVER SIDE DOOR AFTER PARKING ON STREET. FROM THE INSIDE. HAD TO CLIMB OVER CONSOLE TO PASSENGER DOOR. I AM 83YR. FEMALE ON WALKER. 93DEGREE DAY. MUST TAKE TO DEALER TO HAVE FIXED. CONCERNED ABOUT SAFETY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARCENEAUX FORD (1111 OLD HWY 90 W, NW IBERIA, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED IT SHOULD NOT TAKE THIS LONG TO FIX THIS EXTREMELY HAZARDOUS PROBLEM. WE HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF TO NO AVAIL! UPDATED 10/19/18*JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING ASSIST INDICATOR ILLUMINATED. WHILE DRIVING, THE STEERING WHEEL PULLED TO THE RIGHT. THE CONTACT WAS ABLE TO KEEP THE VEHICLE IN THE LANE BY APPLYING FORCE TO THE STEERING WHEEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND IT WAS LATER TOWED TO VIC VALLEY FORD LINCOLN (501 EAST DANIEL MORGAN AVENUE, SPARTANBURG, SOUTH CAROLINA 20304, (864)-583-3600). THE DEALER DIAGNOSED THAT THE POWER STEERING REAR CONTROL ARM WAS CAUSING FRICTION TO THE POWER STEERING SYSTEM, WHICH CAUSED THE SYSTEM NOT TO OPERATE NORMALLY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) ON AUGUST 11, 2018 BY THE SAME DEALER. THE RECALL REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 142,205.

ON AUGUST 16TH 2018. MY 18YR SON WAS DRIVING WHEN HIS POWER STEERING WENT. HE COULD HAVE BEEN KILLED ALONG WITH OTHERS. THERE WAS A RECALL BY FORD. BUT WITH RESTRICTIONS. WITH IN 10YRS IR 150KMILES WHAT EVER CAME 1ST. MY SON'S CAR DID NOT QUALIFY AS IT WAS JUST OVER THE 150K MILEAGE. THE COST OF THE REPAIR IS OVER 2K....WE ARE DEVASTATE. HOW FORD CAN BUT SUCH RESTRICTIONS WHEN MY PREVIOUS SON & OTHER'S COULD HAVE LOST THEIR LIVES. ALSO HOW CAN A DEALERSHIP SELL CARS WHEN THERE IS VERY HARSH RECALLS. WE LOVE TO BUY FORD BECAUSE IT IS AN AMERICAN CAR & SUPPOSE TO BE DEPENDABLE & RELIABLE. I BOUGHT THIS CAR THINKING MY SON WAS GOING TO BE SAFE. INSTEAD I BOUGHT HIM A DEATH TRAP. THANK YOU.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL PUMP, GASOLINE), 14VE028000 (EQUIPMENT), 16V384000 (AIR BAGS), AND 15V340000 (STEERING). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED PAYNE WESLACO FORD AT (956) 619-6026 (2401 E EXPY 83, WESLACO, TX 78599) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL PUMP, GASOLINE), 14VE028000 (EQUIPMENT), 16V384000 (AIR BAGS), AND 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE.

SOMETIMES ON START UP THERE IS NO POWER STEERING. THERE IS A WARNING LIGHT ABOUT STEERING MALFUNCTION. IF THE KEY IS TURNED OFF AND THEN RE-STARTED THE STEERING COMES BACK. THE DANGER IS IF THIS HAPPENS WHILE DRIVING.

MY WIFE AND I GAVE THIS CAR TO OUR DAUGHTER WHEN SHE GOT HER DRIVERS LICENSE IN 2016.SINCE THEN THERE HAS BEEN A RECALL ON THE AIRBAGS THAT HAS NOT BEEN FIXED BECAUSE THEY ARE ON BACK ORDER. THE TEMPERATURE SENSOR HAS GONE OUT AND FORD IS AWARE THAT IS A PROBLEM BUT WILL NOT RECALL, AND NOW 3 TIMES THE STEERING HAS LOCKED UP ON HER WITH AN ERROR MESSAGE THAT READS "POWER STEERING ASSIST FAULT". IN READING VARIOUS ARTICLES THERE WAS A RECALL BUT FOR SOME REASON MY CAR HAVING A 3.5 LITER WAS NOT IN THE RECALL, NOT REAL SURE WHAT ENGINE SIZE HAS TO DO WITH POWER STEERING. FORTUNATELY ALL 3 FAILURES OCCURRED IN OUR DRIVE WAY WHILE SHE WAS BACKING OUT AND SHE TURNED THE CAR OFF AND STARTED IT BACK UP AND THE CAR CORRECTED ITSELF. I AM IN FEAR FOR MY DAUGHTERS LIFE AT THIS POINT, EVEN THOUGH SHE HAS 2+ YRS OF DRIVING EXPERIENCE WHO IS TO SAY THAT IF THIS HAPPENS WHEN SHE IS DRIVING DOWN THE ROAD SHE WILL KNOW HOW TO REACT WITHOUT HARMING HERSELF OR SOMEONE ELSE. FORD NEEDS TO OWN UP AND FIX THEIR DEFECTIVE VEHICLES PS. THIS FORD ONLY HAS 45,000 MILES ON IT. RALPH NADER, WE NEED YOU!!!!

ABS PUMP FAILURE. CAR WAS DRIVING LOST ALL PRESSURE IN BRAKE PEDAL ALMOST HIT CAR IN FRONT OF ME. AND STILL THERE ARE NO WARNING LIGHTS IN MY CAR EVEN THOUGH I HAVE NO PEDAL! COST IS OUTRAGEOUS 1200 FOR FORD TO FIX. THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS. THIS IS A SERIOUS SAFETY ISSUE.

LOST OF STEERING CONTROL WHILE DRIVING DOWN THE FREEWAY DUE TO FAILURE OF- ELECTRIC POWER ASSIST SYSTEM.

JENKINS AND WYNNE FORD IN CLARKSVILLE TN HAS REPLACE THE ELECTRONIC POWER STEERING TWICE ALREADY. VEHICLE WAS RETURNED BACK TO US ON 8-9 AUG AFTER FIXING IT FOR A SECOND TIME. WITHIN 24HRS ELECTRONIC POWER STEERING WENT OUT AGAIN AND RETURNED IT IMMEDIATELY TO THE FORD DEALERSHIP. NOW DEALERSHIP IS CLAIMING THE LOWER CONTROLS ARMS ARE BAD AND NEED TO BE REPLACED AND IS THE CAUSE OF WHY THE ELECTRONIC POWER STEERING IS GOING OUT. THERE HAS BEEN NO NOTICEABLE NOISES, CLUNKS OR ANYTHING TO IDENTIFY THE ISSUE BEING THE LOWER CONTROL ARMS. FORD IS CLAIMING THE BAD LOWER CONTROL ARMS ARE PUTTING TO MUCH PRESSURE ON THE ELECTRONIC POWER STEERING CONTROL UNIT.

"TAKATA RECALL". IN JUNE OF 2012 I PURCHASED A 2011 FORD FUSION. APPROXIMATELY JULY OF 2013 I WAS NOTIFIED BY FORD THAT MY VEHICLE HAD A RECALL ON THE PASSENGER SIDE AIRBAG. MY VEHICLE WAS TO BE FIX WHEN PARTS WERE AVAILABLE. APPROXIMATELY ONE YEAR LATER I CALLED FORD TO FIND OUT WHY MY VEHICLE WAS NOT FIXED. I WAS TOLD BECAUSE I LIVED IN A COLD CLIENT (MASSACHUSETTS) THAT MY VEHICLE WOULD BE ONE OF THE LAST VEHICLE TO BE FIXED WHEN PARTS BECAME AVAILABLE. THEY ALSO TOLD ME NO ONE WAS TO SIT IN THE FRONT PASSENGER SIDE BECAUSE THEY COULD BE SERIOUSLY INJURED IF THE AIRBAG EXPLODED. MY WIFE WHO IS 75 YEARS OLD A CANCER SURVIVOR HAS SAT IN THE BACK SEAT SINCE 2013. BECAUSE OF HER AGE AND HEALTH PROBLEMS SHE CAN NO LONGER SIT IN THE BACK SEAT. I HAVE CONTACT FORD SEVERAL TIME TO TELL THEM OF THIS PROBLEM. FOR RELIEF IN 2018 THEY ALLOWED ME A RENTAL CAR. APPROXIMATELY, 2 MONTHS LATER I WAS CONTACTED BY THE RENTAL AGENCY AND INFORMED ME THAT FORD WOULD NO LONGER PAY FOR THE RENTAL VEHICLE BECAUSE I SIGNED THEIR FORM AND ADDED (I DIDN'T GIVE UP MY RIGHT TO LEGAL ACTIONS BY SIGNING THIS FORM). BECAUSE I REFUSED TO GIVE UP MY LEGAL RIGHT THEY STOPPED THE RENTAL VEHICLE. FORD CASE NUMBER CAS-15314662 WAS ASSIGNED TO MY CASE AND I HAVE NOT HEARD ANYTHING SINCE. MY WIFE AND MYSELF WHO ARE ELDER BOTH FEEL THIS TIMEFRAME IS RIDICULOUSLY LONG AND HAS CAUSES US MUCH DISCOMFORT, ANXIETY AND OUT OF POCKET EXPENSES WHEN WE WANT TO TRAVEL TOGETHER WE HAD TO TAKE SEPARATE VEHICLE OR BORROWED ONE

THE CAR IS PARKED ON THE CURB SO I'D STARTED IT UP AND WAS PROCEEDING TO TURN IT AROUND IN A DRIVEWAY ACROSS THE STREET WHEN THE POWER STEERING WENT OUT SUDDENLY AND I COULD BARELY TURN THE WHEEL. A WARNING ON THE DASHBOARD SAID THE POWER STEERING ASSEMBLY HAD FAILED. AFTER MUCH EFFORT, I PULLED THE CAR ALONGSIDE THE CURB ACROSS THE STREET AND TURNED IT OFF. I CALLED THE DEALER AND THE MAN THERE SAID THERE WAS A RECALL ON THE VEHICLE FOR THE POWER STEERING AND HE WAS 99% SURE IT WOULD BE COVERED BUT AFTER I HAD IT TOWED THERE, HE SAID IT DIDN'T MEET THE CRITERIA FOR THE RECALL -- THAT THE COMPUTER WASN'T THROWING CERTAIN CODES SO I HAD TO PAY $2,000 TO GET IT FIXED. I JUST HAVE TO TRUST HE WAS BEING TRUTHFUL ABOUT THE NO CODES.

I TOOK MY 2011 FORD FUSION TO THE FORD DEALERSHIP IN HARLINGEN TX. THEY VERIFIED THE VEHICLE WAS UP FOR RECALL SINCE IT HAS NOT BEEN REPAIRED. THE MECHANICS TOOK THE CAR IN AND REPAIRED THE CAR AFTER 7 DAYS OF DROPPING IT OFF. ON DAY 7 THEY CALLED ME THAT IT NEEDED A TIE ROD WHICH I PURCHASED AND DELIVERED FIRST HAND. 2 HOURS LATER THEY CALLED ME THAT I HAD TO PAY $1,300 BECAUSE THE CAR WAS NOT UP FOR RECALL AND THAT IF I DIDN'T PAY THEY WOULD BE PUTTING MY BROKEN PART BACK ON AND RELEASING THE CAR TO ME. I WENT ON TO COMPLAIN TO THE MANAGER AND THEY MANAGED TO TAKE $500 OUT FOR THE REPAIRS THEY HAVE DONE THAT WERE SUPPOSED TO BE UP FOR RECALL. I WAITED 7 DAYS TO FIND OUT I WAS BEING CHARGED FOR A SERVICE THAT WAS SUPPOSED TO BE FREE. RECALL NUMBER 15NO1 AND 15NO2. I HAVE RECITE AND VIDEO OF THE CONFRONTATION. I HAD ALREADY WRECKED THE CAR DUE TO THE STEERING ISSUES. I ALSO REPAIRED THE DAMAGED AFTER THE ACCIDENT TO LATER FIND OUT IT WAS UP FOR RECALL!

THROTTLE BODY WAS UNDER RECALL AND WAS REPLACED IN 2016, NOT EVEN A YEAR AND HALF LATER MY THROTTLE BODY FAILED AGAIN. FORD WONT REPLACE IT UNDER WARRANTY FOR THE YEAR AND HALF PART, FORD WONT USE MY EXTENDED VEHICLE WARRANTY AND I CONTINUE TO HAVE THE SAME PROBLEM OVER AND OVER.

UPON STARTING THE CAR AND BACKING OUT OF THE DRIVEWAY I EXPERIENCED A LOSS OF POWER STEERING ASSIST. EVEN WITH SEVERAL ATTEMPTS TO TURN THE ENGINE OFF AND RESTART, THE CODE IS STILL THERE. THERE HAVE BEEN MANY CASES OF THIS HAPPENING ONLINE AND A RECALL THAT MY VEHICLE WAS NOT UNDER IN 2015.

I HAD A RECALL ON MY CAR LAST YEAR 2017. I TOOK IT TO BE FIXED. THEY REPLACED THE THROTTLE BODY AND POWER STEERING MODULE. AFTER HAVING THAT REPLACED I LATER NOTICE MY CAR WASN'T DRIVING RIGHT. THERE WAS A WHINING NOISE AND A NOISE COMING FOR STEERING WHEEL. SO I TOOK MY CAR BACK TO HAVE IT CHECK OUT.THE GUY SAID IT WILL COST $130.00 FOR THEM TO CHECK MY CAR. I ASKED IF COST TO CHECK THE PART THEY REPLACED BECAUSE MY CAR WAS DRIVING THE SAME SINCE THEY FIXED IT. IT TOOK LESS THAN AN HOUR FOR THEM TO TELL ME THAT THERE WASN'T ANYTHING WRONG WITH THE PARTS THAT WAS REPLACED. NOW MY CAR HAS BEEN GOING DOWN SINCE. SO JUNE 30,2018 I TOOK IT TO A MECHANIC FOR OIL CHANGE AND HE TOLD ME THAT I SHOULD TAKE MY CAR TO DEALERSHIP TO GET RACK AND PINION CHECK.HE EXPRESS TO ME THAT I SHOULD GET IT LOOKED AT SOON BECAUSE MY WHEEL SEEM LIKE IT WILL LOCK. AUGUST 5,2018 I WAS DRIVING THE EXPRESS WAY AND ALMOST LOST CONTROL OF MY CAR. IT KEPT SWERVING BACK AND FORWARD IN AND OUT OF LANE. I WAS TRYING TO AVOID HITTING THE CAR ON MY RIGHT SIDE AND HITTING THE BRICK WALL ON MY LEFT. I TO BRAKE ON THE EXPRESSWAY ALMOST COMING TO A COMPLETE STOP TO GET CONTROL OF THE CAR. I THANK GOD THERE WASN'T A CAR BEHIND ME. I HAD TO REPLACE THE TAIL LIGHT SEVERAL TIMES. THERE A STATIC NOISE COMING FROM THE CENTER DASH.

TAKATA RECALL

POWER STEERING ASSIST FAILURE A/C FAIL DEFROST FAIL TURNS ON & OFF BY ITSELF OR JUST DOESNT OPERATE AT ALL ANYMORE TRACADVANCE FAILURE

THE DRIVERS SIDE DOOR HANDLE IS INOPERATIVE. MOVES BUT DOES NOT UNLATCH THE DOOR. OPERATOR MUST LOWER THE WINDOW, AND REACH OUTSIDE TO UNLATCH AND OPEN THE DOOR. THIS IS A SAFETY ISSUE. GOING TO DEALER TOMORROW, 27 JUL 2018. THERE HAVE BEEN NO ACCIDENTS. THE VEHICLE IS IN EXCELLENT CONDITION. 100K MILES. 2011 FUSION *JS THE CONSUMER IS IN POSSESSION OF ANOTHER FAILED DOOR LATCH TO A 2012 FORD FUSION. *JS

I WAS DRIVING THE VEHICLE AND LOST POWER STEERING ASSISTANCE. WARNING LIGHT CAME ON AND DISPLAY NOTED THAT FAULT. PARKED THE CAR, WHEN I RESTARTED IT THE PROBLEM WENT AWAY. THIS COULD HAVE CAUSED A MAJOR ACCIDENT HAD MY WIFE BEEN DRIVING THE CAR AND ENTERED A SHAPE BENT IN THE ROAD. FORTUNATELY I WAS DRIVING ABOUT 40 MPH ON A FAIRLY STRAIGHT ROAD WHEN THE PROBLEM OCCURRED. I CHECKED AND NO RECALL HAS BEEN NOTED ON THIS PARTICULAR VEHICLE, HOWEVER IT APPEARS OTHER 2011 FORDS INCLUDING FUSIONS HAVE BEEN RECALLED. I WANT THIS TO BE ON RECORD IN THE EVENT THERE WOULD BE AN ACCIDENT DUE TO FORD'S RELUCTANCE TO TAKE ACTION OF THIS SERIOUS PROBLEM. PLEASE NOTE: I AM NOT ABLE TO CHECK THE BOX FOR RECEIVING RECALL ALERTS, BUT WOULD LIKE TO RECEIVE THEM. THANK YOU

I RECENTLY STARTED MY CAR AFTER WORK AND GOT A "POWER STEERING ASSIST FAILURE" ALERT WHILE STATIONARY. THE POWER STEERING HAS NOT WORKED SINCE THAT INCIDENT. IT'S INCREDIBLY DIFFICULT TO MAKE TURNS, ESPECIALLY MICHIGAN TURN-AROUNDS. BEING THAT IT'S ELECTRICAL, THE ESTIMATED COST TO FIX IS $1700! I DON'T HAVE $1700 TO FIX IT, AND I HAVE NO CHOICE BUT TO DRIVE IT AROUND LIKE THIS. I LEARNED THAT THERE WERE OVER 400,000 RECALLS FOR RELATED INCIDENTS, BUT MY VEHICLE IS NOT RECALLED. WHY? I ALSO NOTICED THAT OF THE 1795 COMPLAINTS ON HERE, 759 OF THEM ARE FOR STEERING ISSUES. THAT'S 42 PERCENT! THIS IS A DISASTER WAITING TO HAPPEN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD AT (813) 246-3673 (LOCATED AT 9090 E ADAMO DR., TAMPA, FL 33619) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BOTH REAR DRIVER AND PASSENGER BRAKES ARE SIMULTANEOUSLY WEARING DOWN WITHIN 2 WEEKS OF STANDARD USE. OUTER PAD WEARS TWICE AS FAST AS INNER FOR BOTH CALIPERS. PADS AND ROTORS CHANGED TWICE. CALIPERS TESTED WITHOUT ISSUE. PAD WEAR IS SEVERELY UNEVEN. OTHERS ONLINE HAVE NOTED FAULTY ABS MODULES FROM FORD. SPONGY BRAKE PEDAL. OCCASIONALLY BRAKES GET STUCK ON REAR. FRONT BRAKES OPERATE WITHOUT ISSUE OR ABNORMALITIES. ISSUES BEGAN AFTER ABS LIGHT FLASHED WHILE DRIVING.

PURCHASED CAR FROM SEVEN STAR AUTO PENSACOLA FLORIDA FIRST PROBLEM WAS HORN HE NEVER FIXED THAN WATER PUMP AND TIME BELT I FIXED SUPPOSED TO FIXED THROTTLE BODY BUT NEVER FIXED AND ALSO HE NEVER INSTALLED HORN FOR SAFETY I TRIED TO GET REFUND BUT I'M IN SCHOOL AN D I WORK AND STILL PAY NOTE FOR A DEFICTIVE CAR AND I ALSO HIT POT HOLE WHICH CAUSED MORE SUSPENSION DAMAGE AND DEALER STILL DOESN'T KNOW HOW TO HELP ME

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY MALFUNCTION. *LAD THE CONSUMER STATED THE VEHICLE STALLED OUT AND LOSS POWER NUMEROUS TIMES WHILE DRIVING. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO BEING OVER THE MILEAGE LIMITATIONS. *JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE INTERIOR DOOR HANDLE WOULD NOT OPEN WHEN PROMPTED. WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NEW JERSEY, 08034) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT UNDER THE BUMPER-TO-BUMPER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

I WAS DRIVING DOWN THE HIGHWAY WHEN THE POWER STEERING WENT OUT. ALARM SOUNDS WENT OFF AND POWER STEERING DEFAULT APPEARED ON THE INFO SYSTEM. HAD A HARD TIME PULLING OFF THE HIGHWAY. WHEN I REALIZED IT WAS ELECTRICAL STEERING I WENT ONLINE TO FIND A WAY TO FIX THE PROBLEM. I CHECKED THE FUSES. FUSES WERE OK. SINCE I COULD HARDLY MOVE THE STEERING WHEEL TRYING TO GET OFF THE HIGHWAY I WASN'T GOING TO RISK MY LIFE AGAIN OR MY FELLOW DRIVERS ON THE HIGHWAY BY DRIVING IT BACK HOME. I WAITED FOR MY CAR TO BE TOWED BACK HOME. YOU WOULD THINK A CAR DOING 70 MPH WOULD STILL BE SOMEWHAT EASY TO STEER RIGHT TO GET ON THE SHOULDER OF THE HIGHWAY. IT WAS NOT AND TOOK A GOOD DEAL OF MUSCLE TO TURN THE STEERING WHEEL RIGHT. IF I WAS A OLDER PERSON OR SOMEONE WEAKER THIS COULD HAVE BEEN BAD.

MY 2011 FORD FUSION'S STEERING WHEEL COMPLETELY GAVE OUT ON ME WHILE DRIVING ON A HIGHWAY IN JULY OF 2015. EXTREMELY DANGEROUS SITUATION. DEALERSHIP INFORMED ME OF AN OPEN RECALL AND REPLACED THE WHOLE STEERING RACK PURSUANT TO FORD RECALL NUMBER 15S18. FAST FORWARD THREE YEARS LATER -- LAST FRIDAY, ALSO WHILE DRIVING, MY STEERING WHEEL FAILED AND ALMOST CAUSED A CRASH. EXACT SAME ERRORS. CONTACTED TWO DIFFERENT DEALERSHIPS, AS WELL AS FORD, AND ALL SAID THEY CAN'T DO ANYTHING ABOUT IT -- THAT I WOULD HAVE TO PAY $2300+ TO GET IT REPLACED. HOW CAN THE STEERING RACK FAIL ME TWICE IN THREE YEARS? HOW DOES FORD GET AWAY WITH MAKING THIS A ONE TIME RECALL AND DOING NOTHING WHEN THE SAME THING HAPPENS AGAIN? IT'S ABSOLUTELY ABSURD AND HORRIFYING. NO CAR - ESPECIALLY NOT ONE THAT IS A RELATIVELY NEWER MODEL - JUST RANDOMLY HAS A STEERING RACK FAILURE IN THE MIDDLE OF A HIGHWAY. IF I HAD CRASHED, I AM GUESSING FORD WOULD HAVE PAID FOR THE REPLACEMENT.

I WAS DRIVING ON A CITY STREET TURNING LEFT. ON MY WAY TO PICK UP MY SON WHEN MY POWER STEERING WENT OUT AND A PROMPT SHOWED ON MY DASHBOARD SAYING POWER STEERING ASSIST FAULT.

DRIVER'S SIDE INSIDE DOOR HANDLE STOPPED WORKING. CANNOT GET OUT USING THE DRIVERS DOOR. MUST CLIMB OUT PASSENGER'S SIDE OR ROLL DOWN WINDOW AND OPEN FROM OUTSIDE. APPARENTLY THIS IS A VERY VERY COMMON PROBLEM. WHY NO RECALL? THIS IS CLEARLY A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER REFUELING AT A FUEL STATION, THE VEHICLE WAS STARTED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TT CONTACT STATES VEHICLE WAS TAKEN RANDY MARION FORD IN STATESVILLE, NC. *TT

INTERMITTENT POWER STEERING FAILURE. WHEN BACKING OUT OF MY DRIVEWAY, POWER STEERING LOCKED UP THEN WAS DRIVABLE. LOCKED UP AGAIN 66 MILES LATER WHILE BACKING UP IN DRIVEWAY.. TOOK IT TO TEAM FORD, $2199.00 TO REPAIR. OVER 400;00 WAS RECALLED IN 2015; FOR SAME PROBLEM. WHY NOT MINE?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN ABNORMAL GRINDING NOISE COULD BE HEARD. IN ADDITION, THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COVINGTON FORD (9101 MARTIN LUTHER KING JR AVE, COVINGTON, GA 30014, (770) 786-3432) FOR DIAGNOSTIC TESTING AND REPAIRS. THE DIAGNOSTIC RESULTS WERE NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 122,000.

1. TAKATA RECALL- AIR BAG: AIR BAG SENSOR OR LIGHT GOES BLINKING FOR 30 MINS OR MORE THAN IT SWITCHES TO THE PANEL LIGHT AND STAYS THERE LIT UP.. 2. STEERING COLUMN-STIFF AND GRINDING NOISE: WHEN IT DRIVES BACKWARD REVERSE IT MAKES THAT NOISE AND WHEN ON THE ROAD IT BEGINS TO MAKE LOUD NOISE, THEN THE STEERING GETS HARD TO STEER. 3. AC COOLANT DOES NOT BLOW COLD AIR: DOES NOT GET COLD AND BLOWS OUT WARM AIR ONLY.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY DECELERATED AND CAME TO A COMPLETE STOP. THE CONTACT HAD TO TURN OFF THE ENGINE BECAUSE IT WAS STILL ON WHEN THE FAILURE OCCURRED. WHEN THE VEHICLE WAS RESTARTED, IT FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.