2011 Ford Fusion complaints

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS

CAR CAME UP WITH "SERVICE ADVANCETRAC/SERVICE POWER STEERING NOW" ERROR CODES.

FORD FUSION 2011, BOUGHT NEW FROM THE SAME FORD DEALER, WHO SERVICED IT AND CHECKED IT OUT WHEN I BOUGHT IT FROM FRIENDS. SAME FORD DEALER CLAIMED CAR WAS 100% BUT LESS THAN 2 MONTHS LATER POWER STEERING COMPLETELY FAILED. WHEN I STARTED CAR FROM STATIONARY, LIGHTS SAID: POWER STEERING ASSIST FAULT AND I COULD NOT TURN THE WHEEL AT ALL. SWITCHED OFF, RESTARTED SEEMED FINE. I AM STUDENT, HAVE TO MAKE DO, DO NOT HAVE MANY OPTIONS! NEXT TIME I STARTED, IT SAID POWER STEERING ASSIST FAULT, AND I COULD NOT TURN THE STEERING WHEEL AT ALL! I DID NOT KNOW WHAT TO DO. NEXT TIME IT STARTED FINE, BUT THE 3RD TIME, IT REFUSED TO CORRECT ITSELF. UPON FURTHER INVESTIGATION, IT SEEMS STEERING COULD HAVE FAILED ANY TIME WHILE I WAS DRIVING! HAD TO TOW IT BACK TO SAME FORD DEALER. CANNOT DRIVE CAR AT ALL! APPARENTLY FORD REFUSES TO GRANT A RECALL FOR OUR CAR EVEN THOUGH ALL OVER INTERNET, IT IS CLEAR THAT THIS VERY SAME MODEL AND YEAR WAS RECALLED FOR THIS VERY SAME REASON. CANNOT AFFORD TO PAY EXTRA $2,000. I'M A STUDENT, JUST PAID OFF THE CAR IN GOOD FAITH, NO EXTRA MONEY, YET NO USE OF IT, BEEN MORE THAN 6 MONTHS. FORD OWES US! NO CONTROL OVER STEERING, THE POWER STEERING ASSIST SYSTEM IS KNOWN TO HAVE FAILED AND DANGEROUS AND SHOULD BE RECALLED!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND "POWER ASSIST FAILURE" WAS ILLUMINATED ON THE INSTRUMENT PANEL. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED KOCH 33 FORD (LOCATED AT 3810 HECKTOWN RD, EASTON, PA 18045, (610) 810-1187) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 114,000.

ON AROUND 11/10/17 STEERING BECAME TO HEARD TO CONTROL WHILE DRIVING. TOOK IT TO DEALER AND THEY PERFORMED A RECALL. THEY REPLACED STEERING GEAR ASSEMBLY. ABOUT 4 MONTHS AFTER THAT SAME PROBLEM OCCURRED AT AROUND 3,000 MILES. TOOK IT BACK ON 7/09/18 TO THE DEALERSHIP AND WAS TOLD THAT THE PART THEY REPLACED SHORTED OUT AND THAT BECAUSE IT WAS TOO LONG FROM THE TIME THEY REPLACED IT, THEY COULDN'T DO ANYTHING ABOUT IT, INSTEAD THEY WANTED FOR ME TO PAY CLOSE TO $4,000 FOR REPAIRS. MY CAR STOOD PARKED FOR 4 MONTHS BEFORE I TOOK IT BECAUSE I COULDN'T DRIVE IT AND DID NOT HAVE MONEY FOR A TOW TRUCK TO TAKE IT TO DEALERSHIP. I DON'T UNDERSTAND HOW A RECALLED PART THAT WAS FIXED ONLY LASTED 3,000 AND HAS NO WARRANTY.

MY 2011 FORD FUSION HYBRID HAD FRONT END REBUILT. THEN ABOUT 2 WEEKS LATER THE RIGHT FRONT BRAKE COMPRESSED AND WOULD NOT RELEASE. THIS WAS ON ORANGE AVE. ORLANDO FL. I HAD TO HAVE THE CAR TOWED TO TROPICAL FORD AS THE BRAKE WAS FROZEN IN A COMPRESSED POSITION. MILEAGE AROUND 116,000, THEY REPLACED THE RIGHT FRONT CALIPER, TURNED THE ROTOR AND REPLACED THE PADS. THEN AT 117,000 MILES THE SAME THING HAPPENED AFTER HITTING A BUMP. THE SAME BRAKE FROZE IN A COMPRESSED POSITION. THIS TIME ON TRADEPORT DR. ORLANDO, FL. HAD TO DRIVE TO SAME DEALERSHIP. NOW THEY TELL ME THAT IT IS PROBABLY THE HCU/PCM THAT NEEDS REPLACED AND IS APPARENTLY A COMMON PROBLEM IN FUSIONS AND AT LEAST ONE OTHER MODEL. THEY SAID A PIN GOES BAD AND CAUSES THE BRAKES TO ENGAGE OR COMPRESS AND WILL NOT RELEASE. THIS IS A SERIOUS SAFETY ISSUE AS I WAS ALMOST HIT DUE TO THE SUDDEN STOP AND A RECALL NEEDS TO OCCUR,. THIS MAY BE OUT OF WARRANTY BUT IS CLEARLY A MANUFACTURING / SUPPLIER ISSUE!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED DUE TO A PREVIOUS UNKNOWN RECALL REPAIR IN 2015. THE POWER STEERING MODULATOR WAS REPROGRAMMED, BUT THE POWER STEERING GEAR WAS NOT REPLACED. RECENTLY, THE POWER STEERING GEAR FAILED. CORWIN FORD TRI CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, (509) 544- 8000) OFFERED TO PAY FOR THE POWER STEERING GEAR TO BE REPLACED, BUT REFUSED TO PAY TO REPAIR THE STEERING COLUMN AND STEERING WHEEL. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 134,400.

POWER STEERING LOCKS AND CAR REARS TO THE RIGHT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROMLEY'S FORD INC (610 WILSON RD, NEWBERRY, SC 29108, (803) 276-9642) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

POWER STEERING WENT OUT WHILE DRIVING, RECIEVED A FAULT ON THE SCREEN SAYING "POWER STEERING ASSIST FAILURE". SILL HAD STEERING BUT WAS VERY DIFFICULT TO CONTROL. PUT MY VIN IN ON THIS SITE, AND IT SAYS MY CAR AS NO RECALLS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). TOWN & COUNTRY FORD (6015 PRESTON HWY, LOUISVILLE, KY 40219, (502) 964-8131) SCHEDULED AN APPOINTMENT; HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE RECALL WAS ISSUED ON JANUARY 28, 2019. IN ADDITION, THE DEALER WAS INFORMED THAT THE DRIVERS SIDE DOOR FAILED TO UNLATCH FROM INSIDE THE VEHICLE. THE FAILURE CAUSED THE DRIVER TO HAVE TO ELECTRONICALLY WIND DOWN THE WINDOW TO OPEN THE DOOR FROM OUTSIDE THE VEHICLE. THE DEALER HAD NOT VERIFIED IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES:DOOR:LATCH). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THE FIRST TIME THE POWER STEERING WENT OUT I WAS DRIVING IN TRAFFIC AND LOST CONTROL OF THE WHEEL, IT COMPLETELY LOCKED UP HAD TO HAVE IT TOWED TO THE DEALERSHIP IN PANAMA CITY, FL. THE SECOND TIME MY TEENAGE DAUGHTER WAS DRIVING IT AND THE SAME THING HAPPENED COMPLETE POWER STEERING FAILURE, AGAIN HAD IT TOWED TO THE DEALERSHIP AND THIS TIME HAD TO PAY FOR IT TO BE REPAIRED SINCE THE RECALL WAS COMPLETE ON IT. THE THIRD TIME WAS ON THE INTERSTATE DOING 70. ONCE AGAIN WE ARE HAVING TO HAVE IT TOWED TO THE DEALERSHIP WHICH CAN'T EVEN LOOK AT IT FOR A WEEK FROM NOW. COME ON ALREADY!! FORD NEEDS TO OWN THIS ISSUE BEFORE THERE IS A MAJOR LAWSUIT. FIX THESE CARS BEFORE THEY KILL SOMEONE! THIS IS EVERY YEAR AN ISSUE.

AS I BACK UP THE "POWER STEERING ASSIST FAULT" MESSAGE POPS UP, AND THE POWER STEERING GOES OUT.

MY 2011 FORD FUSION MAKES A CREAKING AND THUMBING SOUND AND ALSO WHEN YOU GO OVER A BUMP OR TURN THE WHEEL NOT MATTER IF ITS RIGHT OR LEFT, WHEN DRIVING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK FORD OF MAHOPAC INC (276 ROUTE 6, MAHOPAC, NY 10541, (845) 628-8800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE AVAILABLE. AIR BAGS WERE REPLACED ON 6-27-19. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *JB

A POWER STEERING WARNING LIGHT CAME ON DURING DRIVING AND THE POWER STEERING FAILED WHILE DRIVING. THERE WAS NO ACCIDENT THAT FOLLOWED, BUT ONLY BECAUSE THE AREA WAS A STRAIGHT FLAT ROAD OUT IN THE COUNTRY. I TOOK IT TO A DEALERSHIP, THEY REPLACED A POWER STEERING MODULE UNDER A RECALL AFTER I PAID $200 TO REPLACE AN ELECTRICAL WIRING HARNESS. HAD IT OUT OF THE SHOP LESS THAN 2 WEEKS AND THE LIGHT AGAIN CAME ON AND THE POWER STEERING WORKED UNTIL IT WAS PARKED, BUT THE NEXT TIME IT WAS STARTED, THE POWER STEERING WOULD NO LONGER WORK. THE DEALER IS SAYING THE GEAR IS OUT, AND IT IS $2300 TO REPAIR. I BOUGHT THIS CAR FOR MY DAUGHTER WHO IS A VERY INEXPERIENCED DRIVER AND AN ACCIDENT COULD HAVE FOLLOWED EITHER OF THESE FAILURES. WE GOT LUCKY AND BOTH TIMES SHE WAS IN A SAFE MODE OF TRAVEL FOR SUCH A FAILURE. THE DATE LISTED BELOW IS THE SECOND FAILURE OF THE POWER STEERING.

POWER STEERING ASSIST REPAIRED UNDER RECALL STARTEC HAVING INTERMITTENT FAILURE WHICH DEALER COULD NOT DUPLICATE. 5 MONTH LATER COMPLEYE STEERING FAILURE WHILE DRIVINGRESULTING IN ACCIDENT. FORD WILL NOT ADDRESS BECAUSE MILEAGE IS 300MILES OVER THEIR CUSTOMER SATISFACTION PROGRAM

TAKATA RECALL SAFETY RECALL NOTIC 19S01/NHTSA RECALL 19V-001. HAVE BEEN ON WAITING LIST FOR REPAIRS, DEALER STATES PARTS NOT AVAILABLE. FIRST CONTACT WAS APRIL 2, 2019.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE SERVICE POWER STEERING AND SERVICE FAST TRACK MESSAGES WERE DISPLAYED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 99,000.

TURNING OFF THE HIGHWAY ONTO A SMALL SIDE STREET POWER STEERING WENT OUT CAUSING COLLISION WITH A MAILBOX AND TRASH CANS ALONG WITH SEVERAL UNSIGHTLY SCRATCHES, DENTS, AND DINGS DOWN THE SIDE OF THE CAR

LOST POWER STEERING....

I WAS DRIVING IN A 45 MILE LANE, MY ELECTRIC POWER STEERING HOPPED OFF AND POWER STEERING SERVICE NOW CAME ON. MY CAR HIT THE CURB AND LANDED IN SOMEONE YARD. VERY TERRIFYING. I CONTACTED FORD AND THEY SAID THEY WILL NOT REPLACE IT. BECAUSE I DON’T MEET THE GUIDELINES FOR THE RECALL. MY CAR IS OVER 150,000 MILES. AND I WILL HAVE TO PAY. I FELT LIKE THIS IS NOT OKAY I ONLY HAD THIS CAR FOR 2 MONTHS AND THE OWNER NEVER TOOK IT IN WHEN IT WAS UNDER 150,000 MILES. IF IT’S ON RECALL IT SHOULDN’T HAVE A TIME FRAME TO GET IT FIX. IF THEY MESSED UP ON THEIR END FIX IT. NOW THEY ASKING ME TO PAY OUT OF POCKET TO FIX ON THEIR BEHAVE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FAILED TO OPEN THE DRIVER'S SIDE DOOR. AN INDEPENDENT MECHANIC REPAIRED THE DOOR HANDLE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000. *BF CONSUMER STATED DOOR LATCH ASSEMBLY BROKE. UNABLE TO EXIT VEHICLE FROM THE INSIDE. IF I HAD BEEN IN AN ACCIDENT I WOULD NOT HAVE BEEN ABLE TO EXIT MY VEHICLE IN THE CASE OF AN EMERGENCY OR MY OR ANY OF MY PASSENGERS.*JB

DRIVING IN THE CITY, WHEN STEERING WHEEL'S POWER STOPPED. INDICATOR WARNING STATED "POWER STEERING ASSIST DEFAULT". I FINALLY WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. CALLED AAA AND CAR WAS TOWED TO MY HOME.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK WAS CRACKED AND CAUSED FUEL TO LEAK FROM THE VEHICLE. THE MECHANIC STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HARRISON FORD (820 N. MAIN ST, WELLINGTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE POWER ASSIST ADVANCED TRAC WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT MADE AWARE. THE INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE RACK AND PINION ASSIST BOX. THE FAILURE REOCCURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

POWER STEERING LIGHT COMING ON, CAR RANDOMLY LOSING POWER WHILE DRIVING.

TAKATA INFLATORS ARE NOT WORKING. LAST YEAR I GOT INTO A FRONT END COLLISION AT 25MPH AND AIR BAGS DIDNT DEPLOY.

THE CAR WAS IN MOTION BOTH TIMES THE STEERING LOCKED UP AND INDICATOR LIGHT CAME ON AND DISPLAYED POWER STEERING FAULT

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER OC WELCH FORD/LINCOLN (4920 INDEPENDENCE BLVD, HARDEEVILLE, SC) WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

SAFETY RECALL NOTICE 19S01 / NHTSA RECALL 19V-001 RECALL RECEIVED IN FEBRUARY 2019 AFTER REPEATED CALLS TO THE DEALERSHIP, THEY STILL HAVE NOT RECEIVED THE REPLACEMENT PART TO MAKE THE RECALL CORRECTIONS. THEY CLAIM THEY ARE ONLY BEING SHIPPED SO MANY PARTS AT A TIME? THIS ISSUE IS GOING ON 4-MONTHS NOW, THIS UNACCEPTABLE!

THE BLOWER MOTOR CONNECTOR AND BLOWER MOTOR RESISTOR WILL MELT WITH USE, WHICH CAUSES SMOKING TO COME FROM THE PASSENGER SIDE FLOOD UNDER THE GLOVE BOX. IS NOT SAFE AND I HAVE REPLACED 3 TIMES SINCE 2014. IT CAN HAPPEN WHILE SITTING AND DRIVING, DOES NOT MATTER. I HAVE REACHED OUT TO FORD THEY MUST NOT CARE BECAUSE I HAVE BEEN TOLD ITS NOT THEIR PROBLEM, OR TO GET OVER IT.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING INDICATOR ILLUMINATED AND THE POWER STEERING MALFUNCTIONED WHEN THE VEHICLE WAS STARTED. ECHELON FORD (4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, (856) 627-8400) WAS SCHEDULED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 60,000.

THE DRIVER'S SIDE DOOR HANDLE IS BROKEN. I HAD THE SAME PROBLEM IN 2016 AND HAD IT REPLACED AT KENNY ROSS FORD, ADAMSBURG, PA. I HAVE AN APPOINTMENT TUESDAY MAY 7TH FOR THE SAME REPAIR AT THE SAME DEALER. TO OPEN THE DOOR, I CAN EITHER REACH THROUGH THE OPEN WINDOW AND PULL THE HANDLE OR I CAN PULL THE INSIDE HANDLE ALONG WITH THE DOOR LOCK, WHICH OPENS THE DOOR. I FEEL THAT IF SOMETHING HAPPENS, IT'S VERY MUCH A SAFETY ISSUE. I'M 69 YRS. OLD BUT AN OLDER PERSON OR A PERSON WITH LIMITED ABILITIES WILL, NOT MIGHT, BUT WILL HAVE PROBLEMS. THIS IS A SERIOUS PROBLEM THAT NEEDS RESOLVED NOW.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER'S SIDE DOOR HANDLE FRACTURED TWICE IN THREE YEARS. THE DOOR HANDLE WAS REPAIRED IN 2016 FOR THE SAME FAILURE. THE CONTACT HAD TO MANEUVER THE DOOR LOCK OR REACH OUTSIDE THE VEHICLE TO OPEN THE DOOR FROM THE OUTSIDE. KENNY ROSS FORD (104 BLACK HILL RD, IRWIN, PA 15642, (724) 864-3601) WAS EXPECTED TO REPAIR THE VEHICLE ON MAY 7, 2019. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000. *BF CONSUMER STATED THE MAIN CONCERN IS IF THERE IS A BATTERY/POWER FAIL WHERE THE WINDOW DOESN'T OPEN OR IF THERE IS A FIRE OR INCIDENT WHERE EXITING THE VEHICLE IS NECESSARY. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED FROM THE VEHICLE AND THE STEERING WHEEL SEIZED.THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE IDLE PULLEY BOLT FRACTURED AND HALF OF THE BOLT WAS STUCK IN THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 189,201.

CANISTER PURGE VALVE FAILURE - CHECK ENGINE LIGHT CAME ON WHILE DRIVING. ERROR CODE P1450 DISPLAYS NOW INDICATING THERE IS A VACUUM ISSUE IN MY FUEL TANK WE HAD THE VEHICLE CHECKED IN APRIL 2016 WHEN THE RECALL NOTICE CAME OUT - THE RECALL WAS CLOSED WITH A COMPUTER MODULE UPDATE TO MAKE CHECK ENGINE LIGHT COME ON IF VALVE MALFUNCTIONS - BECAUSE THERE WAS NO VISIBLE ISSUE WITH THE VALVE IN 2016 FORD WILL NOT HONOR THE RECALL AND FIX THE MALFUNCTIONING PART AT THIS TIME

THE POWER STEERING WENT OUT WHILE DRIVING MY 2011 FORD FUSION. I WAS DRIVING ON THE STREET IN THE SUBDIVISION THAT I LIVE. I COULD BARELY GET THE VEHICLE HOME. I COULD BARELY TURN THE CORNER. I WAS TERRIFIED. I CALLED THE DEALERSHIP THE FOLLOWING MORNING AND HAD THE VEHICLE TOWED. THERE IS NOT A RECALL FROM FORD ON THIS YET.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL AND THE VEHICLE VEERED INTO ANOTHER LANE. THE "SERVICE POWER STEERING" MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT SCHEDULED AN APPOINTMENT WITH RIVERSIDE FORD (2625 LUDINGTON ST, ESCANABA, MI 49829, (906) 786-1130) FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED THIS WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A NEW RACK AND PINION WAS NEEDED. THE FAILURE MILEAGE WAS 81,000.

DASH DISPLAYS "POWER STEERING FAULT". THIS HAS HAPPENED SEVERAL TIMES IN A 3 WEEK SPAN. THIS HAPPENS AFTER TURNING ON IGNITION STEERING WHEEL CANNOT BE TURNED DURING THIS TIME. IGNITION MUST BE TURNED OFF AND BACK ON IN ORDER TO CLEAR DISPLAY FAULT AND REGAIN POWER STEERING CAPABILITIES. THIS HAS ONLY HAPPENED WHILE CAR IS NOT IN MOTION SO FAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREEN FORD INC (336-292-8310, LOCATED AT 3800 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRA HONDA GRANDVILLE CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (757) 266-5804) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS17670945. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE EXPERIENCED LOSS OF POWER STEERING ASSIST SEVERAL TIMES. USUALLY HAPPENED WHEN BACKING OUT OF PARKING AREA. YESTERDAY HAPPENED WHILE DRIVING. POWER STEERING ASSIST FAULT ALARM SHOWS ON DASH. I TOOK TO FORD DEALER AFTER FIRST TIME, THEY SAID NO FAULTS WERE IN COMPUTER, SO COULD NOT DIAGNOSE. IT HAS HAPPENED SEVERAL TIMES SINCE AND NO TROUBLE CODES ARE REGISTERED. THIS IS A VERY DANGEROUS ISSUE AND FEEL A RECALL IS NEEDED. I DID TAKE IT IN SEVERAL YEARS AGO ON THE RECALL TO CHECK THE SOFTWARE. OBVIOUSLY THAT FIX DID NOT TAKE CARE OF THE ISSUE.

I HAD A RECALL ON MY CAR IN 2015, I ALREADY GOT THE WORK DONE IN 2014 . RECENTY THE PART DEFALT AGAIN I TOOK IT INTO FORD THEY ARE SAYING IT'S NOTHING THEY CAN DO BECAUSE IT'S HAS MORE THE 150,00/ MILES ON IT. WHEN I GOT THE POWER STEERING WORK DONE THE FRIST TIME IT ONLY HAD 84000 MILES. I HAVE CONTACTED CUSTOMER SERVICE AND THEY ARE SAYING IT'S NOTHING I CAN DO. I STILL MAKE PAYMENTS SO I AM STUCK AT THIS POINT NOT TO MENTION I JUST GOT NEW TIRES FOR 700.00. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS. IF YOU NEED FURTHER INFORMATION PLEASE CONTACT ME VIA EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALL FORD NEWPORT NEWS (LOCATED AT 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE FUEL TANK STARTED TO LEAK. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA FL 33612) WHERE IT WAS DETERMINED THAT NHTSA CAMPAIGN NUMBER: 15V930000 (FUEL SYSTEM) NO LONGER APPLIED TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS PRESSURE TESTED AND FOUND SAFE TO DRIVE, AND ALSO THAT THE RECALL WAS REMOVED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. PRIOR TO THE NOISE, THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND GREASE INSIDE THE TRANSFER CASE. THE VEHICLE WAS TAKEN TO PARAMOUNT FORD OF VALDESE (101 MALCOLM BLVD SUITE A, VALDESE, NC 28690, (828) 338-9348) WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

AS I WAS DRIVING DOWN THE ROAD (I HAD MY DAUGHTER AND COUSIN WITH ME), MY WHEEL STARTED PULLING TO THE LEFT HARD. A LIGHT COMES ON SAYING 'SERVICE ADVANCE TRACK NOW'. WHEN I TOOK IT TO THE FORD DEALERSHIP, THEY TOLD ME THERE IS A RECALL BUT BECAUSE MY CAR IS OVER A CERTAIN MILEAGE THAT IT'S NOT COVERED AND IT'LL COST ME $2000.00 TO FIX THE PROBLEM. I'VE DONE SOME RESEARCH ONLINE AND THERE ARE LOTS OF OTHERS THAT'S HAVING THE SAME PROBLEM THAT I AM. I'VE CONTACTED FORD SEVERAL TIMES AND THEY REFUSE TO FIX THIS ISSUE...EVEN THOUGH IT'S UNDER A RECALL. I'D REALLY APPRECIATE IT SOMEONE COULD GET THIS PROBLEM RESOLVED. IT'S DANGEROUS AND NOW I HAVE TO WORRY ABOUT HOW I'M GOING TO GET WHERE MY KIDS AND I NEED TO GO EVERY DAY.

POWER STEERING FAILURE - EPAS, ELECTRONIC POWER ASSIST STEERING, CANNOT DRIVE CAR!!!!!! SOME 2011 FORD FUSIONS COVERED BY RECALL. MINE IS NOT. WHY?!?!?!?

MY SON STARTED HIS FUSION AND THE POWER ASSIST FAULT LIGHT CAME ON. HE COULDN'T TURN THE STEERING WHEEL. THE CAR WAS SHUT OFF, AND WHEN I ARRIVED AND STARTED IT, IT WAS FINE AFTER BEING PUT IN REVERSE. I RESEARCHED RECALLS AND FOUND MANY ON THIS VEHICLE. AIR BAGS,LUG NUTS,POWER ASSIST TO NAME A FEW. I CALLED FORD AND THEY RAN THE VIN #, THEY SAID THE NUMBER WAS NOT COVERED. HOW CAN CERTAIN #'S BE COVERED WHEN THEY ALL HAVE THE SAME PROBLEM !? I GUESS THE ONLY FIX IS TO TO HAVE PEOPLE WHO CAN'T AFFORD TO FIX IT ($2000) DRIVE UNSAFELY BECAUSE FORD WON'T ADMIT THEY ARE IN THE WRONG ! I CAN ONLY HOPE NOTHING HAPPENS WHILE HE IS DRIVING..