THE CAR IS CONTINUOUSLY REPORTING HIGH TEMPERATURE, WHEN IN FACT THE ENGINE IS WORKING AT NORMAL TEMPERATURE. COOLANT FLUID ARE AT THE CORRECT LEVEL AND MANUAL/VISUAL INSPECTION OF THE ENGINE COMPARTMENT DOES NOT SHOW ANY EVIDENCE OF HIGH TEMPERATURE DAMAGE. AFTER REPLACING THE COOLANT SENSOR, THE ECU KEEPS REPORTING THE SAME PROBLEM. OTHER THAN THAT THE CAR WORKS JUST FINE. THIS ALWAYS HAPPEN WHEN THE CAR IS IN MOTION EVEN AFTER A FEW MINUTE OF TURNING IT ON DURING THE MORNING BEFORE THE ENGINE GETS WARM. THE CAR HAS ONLY 24K MILES.
2011 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
I WAS ENTERING A FREEWAY ON AN ENTRANCE. THE CARS IN FRONT ME BEGAN TO SLOW DOWN. I WAS GOING ABOUT 45 MPH. I APPLY BRAKES AND I DIDN'T FEEL A SLOW DOWN. I REACTED BY THEN SLAMMING THE BRAKES AND I WANT SLOWING DOWN. I SWERVED INTO THE SHOULDER HIT THE CONCRETE WALL, THEN HIT ANOTHER CAR FROM THE SIDE THAT WAS ABOUT 4 CARS DOWN AND THEN HIT THE CONCRETE WALL AGAIN. THE ENTIRE TIME I HAD THE BRAKES PRESSED COMPLETELY DOWN. I DID STOP AND I HAD THE BRAKES FLOORED. THE PRESSURE I'M USED TO FEELING WAS NO THERE. NO ONE WAS SERIOUSLY HURT. I TRAVELLED PASSED 6 CARS AND HIT 1. I HAD PLENTY OF TIME AND DISTANCE TO BREAK, I COULDN'T STOP. THERE WERE NO WARNINGS MY BRAKES WERE A PROBLEMS. I HAD JUST REPLACED ALL 4 BRAKES PADS JUDY 2018 AND DID NOT HAVE ANY ISSUES. THE FREEWAY RAMP I ENTERED HAD CONSTRUCTION SO I WAS ENCLOSED AND HAD NO OPTION BUT THE CONCRETE WALL AND THE RAMP WAS ENDING SINCE IT MERGED INTO THE HIGHWAY.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ABILITY SEIZED WITHOUT WARNING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE CONTACT THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2011. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THIS FAILURE SINCE AN EXISTING RECALL WAS IN PLACE FOR THE FUSION BUT NOT FOR THE YEAR 2011; HOWEVER BOTH FAILED TO OFFER TO CORRECT THE PROBLEM UNDER THE EXISTING RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 93,427. *TT*JB
TAKATA RECALL -- I'VE CALLED MY LOCAL FORD DEALERSHIP (SHEEHY FORD, WARRENTON (540) 347-1234) TWICE (APRIL 2019) AND (JUNE 2019) IN RESPONSE TO RECEIPT OF NOTICE OF AIRBAG RECALL. DEALER SAYS THAT PARTS ARE NOT AVAILABLE TO REPLACE THE AIRBAGS, I AM BEING PUT ON A WAITING LIST, AND WILL RECEIVE A CALL BACK. DEALER HAS NEVER CALLED BACK. TODAY RECEIVED A NOTICE FROM THE VIRGINIA DEPARTMENT OF MOTOR VEHICLES NOTIFYING ME THAT MY AIR BAGS NEED TO BE REPLACED AND THAT THERE IS NO RECORD OF MY HAVING ATTEMPTED TO CONTACT FORD MOTOR COMPANY. THIS IS NOT CORRECT.
DRIVERS INSIDE DOOR HANDLE BROKE AND UNABLE TO EXIT. REQUIRED CRAWLING OVER TO PASSENGER DOOR. THE OUTSIDE HANDLE OPENS. THE INSIDE DOOR HANDLE LOOSE AND UNSTABLE. MY VEHICLE SHOULD HAVE BEEN INCLUDED IN RECALL MODEL/YEAR. THE INTERNET IS FLOODED WITH SAME COMPLAINT PROBLEM OF FORD FUSION 2009 2010 AND 2011. PLEASE MY VIN CAR TO RECALL. INJURY TO RIGHT KNEE WHEN CRAWLING OVER FROM DRIVER DOOR TO PASSENGER DOOR.
I SEEN ON YOUR SITE, THAT MY VEHICLE A 2011 FORD FUSION HAD A RECALL FOR BROKEN STUDS AND BOLTS.IT SAID THE RECALL WAS TO BEGIN IN 2012.I PURCHASED MY FUSION IN 2013, I HAVE BEEN TO THE FORD DEALER TWICE WITH BROKEN STUDS, COST ME 189.58 THE FIRST TIME TO HAVE ONE STUD ON EACH FRONT SIDE REPAIRED, THEN 645.19 TO REPLACE ALL ON BOTH SIDES OF FRONT WHEELS AGAIN IN 2016 AS TWO HAD BROKEN OFF AGAIN ON EACH SIDE.IT SEEMS MAYBE FORD DID NOT DO THE REPAIR ON MY VEHICLE AS THEY SHOULD HAVE, OR THE REPAIR IS NOT SUFFICIENT. THEY TRY TO BLAME THE TIRE COMPANY'S FOR OVER TORQUING THE BOLTS TWICE.THANKS MIKE
AFTER READING FORD RECALL 15S18, IT WAS A DEAD RINGER FOR MY PROBLEM. I LOST POWER STEERING WHILE DRIVING AT SPEED (45 MPH) AND NEARLY DIDN'T MAKE A TURN. THE DEALERSHIP CONFIRMED THE ISSUE WAS INDEED THE ISSUE RELATED TO RECALL 15S18 AND DID THE WORK. THEY REPLACED THE STEERING GEAR AND REPROGRAMMED A MODULE EXACTLY AS THE RECALL PRESCRIBED. THE BILL WAS $2450 AND WHEN I BROUGHT UP THE RECALL THEY POINTED TO THE FINE PRINT WHICH SAID THAT THE RECALL WAS GOOD FOR 10 YEARS (WHICH I WAS WITHIN BY 2 YEARS) AND 150,000 MILES. I WAS A MERE 7000 MILES OVER THE LIMIT SO THEY WOULD NOT CLAIM IT UNDER THE RECALL. I WAS NEVER NOTIFIED OF THE RECALL OR I WOULD HAVE HAD IT FIXED. THE CAR HAD BEEN TO THE DEALERSHIP FOR YEARS FOR OIL CHANGES AND SERVICE, YET THEY NEVER ONCE THOUGHT TO TELL ME THERE WAS A SAFETY RECALL?!? I CALLED FORD CUSTOMER SERVICE TO SEE IF THEY WOULD BE REASONABLE BUT THEY DENIED ME TOO. A SAFETY RECALL, WHICH IS THE FAULT OF THE ENGINEERING DESIGN OF THE VEHICLE, SHOULD BE COVERED REGARDLESS OF MILEAGE!
TAKATA RECALL- WAS NEVER NOTIFIED OF ANY RECALLS. I DO GET A WARNING EVEEY NOW AND THEN THAT THE POWER STEERING IS AFFECTED BUT GOES AWAY AFTER I TURN THE CAR OFF AND ON AGAIN
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). WHILE DRIVING AT UNKNOWN SPEEDS AND MAKING A TURN, THE STEERING WHEEL BECAME STIFF AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FRACTURED DUE TO THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 84,000.
WHILE STATIONARY, POWER STEERING LOCKS UP AND GIVES ERROR CODE ON DISPLAY. ITS THE SAME PROBLEM DESCRIBED IN RECALL 15S18. IT HAPPENS INTERMITTENTLY. OVER THE LAST 2 MONTHS IT HAS HAPPENED ABOUT 7 TIMES. I HAVE TO SHUT THE CAR OFF THEN BACK ON AND IT WILL FUNCTION CORRECTLY.
DRIVING ON THE HIGHWAY WHEN THE POWER ASSIST STEERING FAILURE MESSAGE AND ADVANCE TRAC SERVICE MESSAGE CAME ON WITH AN ALARM. I PULLED OFF THE HIGHWAY AND DISCOVERED MANUAL ONLY STEERING AND IT WAS VERY VERY DIFFICULT TO TURN THE WHEEL TO PULL INTO A PARKING LOT AND ALMOST CRASHED. IF I HAD TO QUICKLY SWERVE TO AVOID ANYONE I WOULD HAVE CRASHED. I HAD THIS VEHICLE SERVICED WHEN I WAS NOTIFIED OF THE 15S18 RECALL AND FORD SERVICE ONLY REPROGRAMMED THE STEERING MODULE. THEY DID NOT REPLACE THE UNIT. I RETURNED THE VEHICLE BACK TO FORD SERVICE AFTER THIS INCIDENT AND THEY STATED THAT THE ELECTRONIC POWER ASSIST STEERING GEAR HAD FAILED.
POWER STEERING FAILURE WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING ON A RESIDENTIAL STREET. LUCKILY THERE WAS NO ACCIDENT ALTHOUGH MY VEHICLES MANUFACTURE DATE FALLS JUST BEFORE FORD RECALL 15S18 LEAVING ME TO PAY FOR A PROBLEM ALL PARTIES HAVE ALREADY AGREED THAT IS FORDS LACK OF ENGINEERING AND QUALITY ASSURANCE. HOW WERE THE DATES DETERMINED THIS RECALL? MY CAR WAS MADE A COUPLE WEEKS EARLIER AND HAS THE EXACT SAME DEFECT AS DESCRIBED IN THE RECALL. THIS RECALL NEEDS TO BE AMENDED TO INCLUDE VEHICLES MANUFACTURED EARLIER.
MY BRAKE PEDAL IS SPONGY, SOMETIMES IT GOES ALL THE WAY TO THE FLOOR AND DOESN'T STOP. DRIVING REAL SLOW THROUGH A PARKING LOT OR COMING DOWN THE ROAD TO A TRAFFIC LIGHT, THE BRAKES HARDLY WORK.HAVE TAKEN IT TO SEVERAL SHOPS AND WAS DIAGNOSED AS A BAD MASTER CYLINDER BUT AFTER MUCH INTERNET SEARCH I FOUND HUNDREDS OF PEOPLE WITH SAME ISSUES ABOUT A SHOP DIAGNOSED THE SAME PART AND IT GOT REPLACED AND DIDN'T FIX CAR. THE CARS HYDRAULIC CONTROL UNIT TO BLAME AND GOING TO BE A $1500 FIX.
ON 7/24/19 I WENT TO AUFFENBERG FORD IN TO DIAGNOSE A STEERING ISSUE. WHEN I START MY CAR THE STEERING WHEEL IS LOCKED UP, AND THE DASH SAYS "POWER STEERING ASSIST FAULT" THE DIAGNOSIS FROM AUFFENBERG WAS 2 INTERMITTENT ELECTRICAL FAILURES WITHIN THE STEERING GEARBOX. EXACTLY LIKE RECALL #15S18 WHICH EFFECTS 2011-2012 FORD FUSION VEHICLES WITHOUT A 3.5L ENGINE. MY ENGINE IS 2.5L FOR REFERENCE. MY VIN IS NOT INCLUDED IN THIS RECALL, BUT I BELIEVE IT SHOULD HAVE BEEN. FORD CORPORATE INFORMED ME NO COMPENSATION CAN BE GIVEN FOR THE $1,963 REPAIR AND $157 DIAGNOSIS UNTIL I SUBMIT A FORMAL COMPLAINT WITH NHSTA. I WAS GIVEN TWO CASE NUMBERS FROM FORD CORPORATE. ANN GAVE ME CASE #TAS22237463 AND FRANK (A SUPERVISOR) GAVE ME CASE #CAS22237463-D6F0Q5. PLEASE REVIEW ATTACHED DOCUMENTS FROM 7/24/19 AUFFENBERG FORD DIAGNOSIS AND ROBERTS FORD 7/30/19 SERVICE. THERE HAVE BEEN NO ACCIDENTS OR ANY EVENT PRIOR THAT COULD BE RELATED TO THIS PROBLEM. I AM SEEKING $2,120 COMPENSATION FROM FORD CORPORATE FOR THE REPAIR OF THEIR FAULTY STEERING GEARBOX COMPUTER SYSTEM.
I WAS DRIVING HOME FROM WORK ROUTE 130 NU TORRENTIAL DOWN POUR AND I GET A POWER STEERING ASSISTANT WARNING THEN I LOSE ALL POWER STEERING , THANKFULLY I DIDN'T WRECK I WAS ABLE TO GET OFF MAIN HIGHWAY TO SIDE ROAD TURNED OFF VEHICLE HOPING THAT WOULD RESET FAULT TO NO AVAIL PROBLEM STILL THERE. I MANAGED TO GET HOME SAFELY TOOK CARE TO MY MECHANIC I WAS TOLD IT WAS MY RACK AND PINION AND TOLD ME IT WOULD BE A HEALTHY BILL ALMOST 2K TO FIX. I ALSO IN TURN FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR WENT ON WEBSITE TO FIND OUT MY VIN WASN'T INCLUDED IN THE RECALL WHICH MAKES NO SENSE AT ALL, WHY WOULD MINE BE EXCLUDED IF IT HAS THE FAULTY PART THE SAME A OTHERS....HOW DOES FORD GET AWAY WITH NOT FIXING ALL THE FAULTY UNITS?????
WAS DRIVING HOME FROM WORK ROUTE 130 NU TORRENTIAL DOWN POUR AND I GET A POWER STEERING ASSISTANT WARNING THEN I LOSE ALL POWER STEERING , THANKFULLY I DIDN'T WRECK I WAS ABLE TO GET OFF MAIN HIGHWAY TO SIDE ROAD TURNED OFF VEHICLE HOPING THAT WOULD RESET FAULT TO NO AVAIL PROBLEM STILL THERE. I MANAGED TO GET HOME SAFELY TOOK CARE TO MY MECHANIC I WAS TOLD IT WAS MY RACK AND PINION AND TOLD ME IT WOULD BE A HEALTHY BILL ALMOST 2K TO FIX. I ALSO IN TURN FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR WENT ON WEBSITE TO FIND OUT MY VIN WASN'T INCLUDED IN THE RECALL WHICH MAKES NO SENSE AT ALL, WHY WOULD MINE BE EXCLUDED IF IT HAS THE FAULTY PART THE SAME A OTHERS....HOW DOES FORD GET AWAY WITH NOT FIXING ALL THE FAULTY UNITS?????
POWER STEERING HAS GONE OUT. SAW THAT THIS IS A COMMON PROBLEM WITH THE 2011 FORD FUSION, BUT FORD WILL NOT COVER MY CAR BECAUSE IT WAS NOT ONE OF THE CARS THEY HAVE RECALLED. IT SEEMS THIS ISSUE SPANS ACROSS THE FUSIONS AND NOT JUST THE CARDS THEY RECALLED. LUCKILY I HAD ONLY GONE A FEW FEET FROM MY DRIVEWAY WHEN IT WENT OUT. IT WAS DIFFICULT TO MOVE MY CAR OUT OF THE NEIGHBORHOOD ROAD AND BACK INTO A PARKING SPOT. ONLY FORD IS ALLOWED TO ORDER THE PART AND CHARGE THEIR PRICES. CHANTILLY FORD DOES NOT EVEN PICK UP THEIR PHONES FOR THEIR SERVICE DEPARTMENT.
ABS ACTIVATED WHILE IN MOTION ON ICY PATCH. BRAKE PEDDLE WENT TO FLOOR WITH NO PRESSURE AFTERWARDS AND USED EMERGENCY BRAKE TO STOP. NEXT FEW TRIPS WORKED FINE. THEN IT HAPPENED AGAIN WHERE ABS ACTIVATED IN MOTION ON BUMP AND LOST PRESSURE. NOW BRAKES ARE ALWAYS SLOW TO ENGAGE AND PEDDLE GOES ALMOST TO FLOOR BEFORE STOPPING. VERY DANGEROUS TO DRIVE.
WHILE DRIVING ON THE HIGHWAY TO HEAD HOME MY STEERING WAS REALLY HARD TO TURN. THE LIGHT ON THE DASH READ POWER STEERING ASSIST FAIL. FREEKING DANGEROUS!!!
TAMARA RECALL I WENT TO START MY CAR THIS MORNING 08/01/2019 AND MY POWER STEERING ASSIST LIGHT CAME ON AND I HAVE NO POWER STEERING AT ALL TRIED TO DRIVE HOME MADE IT HOME BUT TURNS WERE A PROBLEM AS I WAS DRIVING HOME FROM WORK.
BRAKING FAILURE. FORD FUSION ANTI LOCK BRAKE CONTROL MODULE HAS FAILED. BRAKE MUST BE PRESSED TO THE FLOOR TO STOP. VERY, VERY DANGEROUS.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 35 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED AND FAILED TO TURN LEFT OR RIGHT. THE ADVANCETRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AIRPORT FORD (8001 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 371-4750), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,444.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE "POWER ASSIST FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE POWER STEERING ABILITY SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO BENSON FORD (4701 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 855-5383), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANIC STATED THAT THE VEHICLE EXCEEDED THE REQUIRED MILEAGE AND DID NOT QUALIFY FOR A RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 184,000.
I WAS ON THE INTERSTATE DRIVE WHEN THE VEHICLE'S POWER STEERING WHEEL LOST FULL FUNCTIONALITY. I WAS UNABLE TO STEER LEFT OR RIGHT WITHOUT THERE BEING A STRAIN. I WAS NEARLY 1 HOUR AWAY FROM THE NEAREST MECHANIC SHOP AND WAS FORCED TO MANUALLY OVERRIDE THE STEERING WHEEL'S CONTROL IN ORDER TO ARRIVE AT A MECHANIC SHOP NEAREST TO MY DESTINATION.
POWER STEERING WENT OUT IN THE CAR WHILE DRVING.
WHILE DRIVING APPROXIMATELY 10 MPH ON A CITY STREET, THE CAR'S ABS SYSTEM RANDOMLY FAILED. THE BRAKES DID NOT WORK UNTIL DEPRESSED ALMOST COMPLETELY, AND NOT WELL. WHEN BROUGHT TO THE MECHANIC, COMPUTER CODE INDICATED INTERNAL ELECTRONIC FAILURE. RESEARCHING ONLINE, THIS SEEMS TO BE A KNOWN PROBLEM WITH FUSION HYBRIDS BUT HAS NOT BEEN ADDRESSED BY FORD IN A RECALL. THE PROBLEM SEEMS TO BE INTERMITTENT AND POSSIBLY RELATED TO A SOFTWARE GLITCH.
8 DIFFERENT TIMES WHILE DRIVING AT VARIOUS SPEEDS MY CAR HAS SLIPPED OUT OF GEAR AND I HAD TO TRY TO STEER TO SIDE OF ROAD. STOP. START CAR AGAIN. LAST WEEKS TIME, THE 8TH TIME, WAS ON HWY 85 IN ATLANTA TRAFFIC. I WAS ACCELERATING AROUND SOMEONE THAT WAS HAVING A PROBLEM AND IT JUST WOULDN'T GO ANYMORE. I WAS SO LUCKY TO HAVE A MARTA BUS BEHIND ME THAT SLOWED. SO I COULD STOP. THEN START AGAIN AND TAKE OFF. OTHERWISE IT WOULD'VE BEEN A HUGE ACCIDENT BECAUSE SOMEONE WOULD'VE HIT ME. I'VE REPORTED THIS TO MY FORD DEALRSHIP EACH TIME. THIS LAST TIME HE SAID FORD FOCUS AND FIESTA WERE JUST RECALLED FOR SAME ISSUES. PLEASE LOOK INTO THE TRANSMISSION ON THE FORD FUSION AS WELL. THE OTHER TIMES I WAS ON TWO LANE ROADS. ABLE TO PULL TO SIDE OF ROAD. IT'S VERY SCARY THOUGH FOR YOUR CAR TO JUST GO INTO NEUTRAL AND YOU NOT BE ABLE TO GO ANYWHERE.
THE DRIVER'S DOOR LATCH BROKE ON THE INSIDE OF THE DOOR AND WILL NOT OPEN THE DOOR WHEN THE INSIDE HANDLE IS PULLED. HUGE SAFETY RISK IN CASE OF AN ACCIDENT. I LOOKED ONLINE AND THERE ARE MULTIPLE OTHER COMPLAINTS ABOUT THIS ITEM.
POWER STEERING ASSIST
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ABILITY WAS LOST. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND DISPLAYED "SERVICE IMMEDIATELY". THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT POWER STEERING ABILITY. THE VEHICLE WAS LATER TAKEN TO PORTER FORD (600 OGLETOWN RD, NEWARK, DE 19711, (302) 738-0800), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
THE POWER STEERING ISSUE THAT WAS RECALLED ON THESE CARS ONCE BEFORE HAS WENT OUT AGAIN 100 MILES PAST THE 12,000 MILE WARRANTY. THE WARNING CAME UP ABOUT 3 MILES FROM HOME AFTER GETTING HOME THE CAR WAS CUT OFF AND WHEN WE STARTED THE NEXT DAY THE POWER STEERING WAS COMPLETELY OUT. THIS WAS CONFIRMED BY LONG LEWIS OF MUSCLE SHOALS ALABAMA THAT IT WAS THE EXACT SAME ISSUE. THEY REFUSED TO FIX THE PROBLEM WITH THE CAR UNLESS WE PAID ALL BUT $300. I FEEL THERE NEEDS TO BE A RECALL ON THIS POTENTIALLY DANGEROUS FAULTY PART. THIS ALL TOOK PLACE ON A CURVY COUNTY ROAD.
ADVANCED TRACK POWER STEERING FAILURE. I HAVE ALREADY HAD THE RECALL REPAIR AND IT IS NOW HAPPENING AGAIN.
THIS WILL BE THE SECOND TIME THAT MY ELECTRICAL POWER STEERING HAS GONE OUT. THE FIRST TIME WAS IN 2017 AND NOT EVEN TWO YEARS LATER IT IS OUT AGAIN. I ATTEMPTED TO CALL THE FORD CUSTOMER SERVICE LINE AND THE ACTUAL FORD DEALERSHIP TO SCHEDULE AN APPOINTMENT TIME TO BRING MY CAR IN AND I WAS ADVISED THAT THE STEERING IS NOT APART OF THEIR RECALLS AND WHEN IT WAS SUPPOSEDLY FIXED BACK IN 2017 THAT WAS A A PART OF THEIR CUSTOMER SERVICE PROGRAMS AS A ONE TIME FIX . I WAS TOLD THAT I WOULD HAVE TO PAY 1600-1700 FOR THE PARTS WHICH DOES NOT INCLUDE THE LABOR.
MY STEERING WHEEL LOCKS UP AND THE DASH READS POWER STEERING ASSIST DEFAULT. MAINLY DOES IT WHEN I FIRST START CAR AND PUT IT IN REVERSE BUT IT HAS DONE IN WHILE DRIVING MAKING A TURN.
EXCESSIVE BREAK PEDAL TRAVEL. WHEN BREAKING. PROBLEM GOES AWAY TEMPORARILY WHEN YOU TOUCH THE BREAK PEDAL ONE TIME.
STEERING HAS RECALL FOR MY SAME MODEL YEAR AND MAKE BUT FORD SAYS MY VIN IS NOT ON THERE RECALL LIST, I HAVE HAD THE STEERING RACK REPLACED 3 TIMES. THE STEERING IS ELECTRONIC SO WHEN IT BREAKS OR FAILS THE STEERING IS EXTREMELY HARD AND CAR HAS SWERVED OUT OF CONTROL. THIS HAS HAPPEN ON CITY STREETS, HIGHWAY AND IN RESIDENTIAL SETTING. THIS IS THE WEB SITE WERE FORD ANNOUNCED THIS RECALL BUT FOR SOME REASON MY VIN DOES NOT COME UP ON THERE "APPROVED" LIST. WWW.CONSUMERREPORTS.ORG SEARCH FORD RECALLS NEARLY 445K VEHICLES FOR POWER STEERING FAILURE, FUEL LEAK ISSUES
THE WRENCH LIGHT CAME UP ON MY CAR. IT SAYS IT'S THE THROTTLE CONTROL TRANSMISSION. THE CAR GAVE NO SIGN OR WARNING ABOUT THIS CAR THROTTLE. THE CODE COMING UP IS P2111. I BELIEVE THERE WAS A INVESTIGATION GOING ON WITH MY SITUATION A FEW YEARS AGO. IS THIS A RECALL OR SOMETHING THAT CAN BE FIXED BECAUSE OF A RECALL?
I JUST PURCHASED THIS VEHICLE USED FROM A LOCAL DEALER ON 05/16/2019. I NOTICED AN OCCASIONAL HESITATION WHEN I ACCELERATED SOMETIMES. CONVERSELY, IT SEEMED AS THOUGH THE VEHICLE SUDDENLY LURCHED AHEAD WHEN I WAS BARELY ENGAGING THE ACCELERATOR. THIS ODD OCCURRENCE HAS BECOME MORE FREQUENT THE MORE I'VE DRIVEN THE CAR. TO THE POINT THAT I LOOKED FOR PAPERWORK TO TAKE THE VEHICLE FOR POSSIBLE TRANSMISSION SERVICE. OVER THE PAST COUPLE OF WEEKS, I'VE BEGUN TO HEAR OF ISSUES WITH THE FORD FOCUS AND FORD FIESTA THAT SOUND EXACTLY WHAT I'M EXPERIENCING. I USE TODAY'S DATE AS WHEN IT HAPPENED, BUT IT HAS BEEN HAPPENING WITH INCREASING FREQUENCY AS I'VE DRIVEN THE CAR.
LEAVING WORK WHEEL IS HARD TO TURN UNTIL I GET MY SPEED UP
FOR THE PAST 5 MONTHS, MY POWER STEERING FAULT HAS BEEN APPEARING ON MY DASHBOARD AND HAVE BEEN ASKING AROUND, THE REPAIR IS REALLY EXPENSIVE AND I AM UNEMPLOYED AND HAVE TO WAY TO FIX IT MYSELF. IT'S STOPPING ME FROM DRIVING BECAUSE I LITERALLY START A JOB TOMORROW AND I AM NOT ABLE TO ATTEND DUE TO THIS ISSUE. CAN YOU GUYS PLEASE REPORT A RECALL TO MY FORD DEALER.
TL* THE CONTACT OWNS A 2011 FORD FUSION. ON VARIOUS OCCASIONS, WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE STEERING TO RETURN TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND SEVEN FAILURE CODES APPEARED. MAC HAIK FORD LINCOLN (4506 N NAVARRO ST, VICTORIA, TX 77904, (888) 253-4662) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 123,233.
THE EPAS ON MY FUSION STOPPED WORKING WHILE I WAS DRIVING AND I WAS ABLE TO GET OFF THE ROAD SAFELY. I A MESSAGE CAME UP SERVICE POWER STEERING NOW AND THE STEERING DOESN'T WORK. I CALLED WITH MY VIN AND THERE'S NO RECALL ON MY CAR.THERE IS A RECALL ON SOME MODELS BUT NOT ALL. THERE'S MORE OF THE SAME MODELS THAT HAVE THE SAME PROBLEM. THERE'S ONLY ONE PLANT THAT WAS INCLUDED NOT ALL.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. WHILE MAKING A TURN, THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO SUGGESTED TAKING THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO NORM REEVES AUTO STORE (18500 STUDEBAKER RD, CERRITOS, CA 90703, (562) 345-9100) WHERE THE MECHANIC STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,056.
WHILE DRIVING, AT POSTED SPEED, 40MPH ....ALL AT ONCE, THERE WAS A COMPLETE LOSS OF ACCELERATION, A VERY ROUGH IDLE TO THE ENGINE AND A WRENCH ICON SHOWED ON THE DASH. I HAD TO QUICKLY PULL OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN THE VEHICLE OFF AND THEN WHEN I STARTED THE VEHICLE AGAIN THE PROBLEM SEEMED TO RESET AND THE WRENCH ICON DISAPPEARED. I TOOK THE VEHICLE TO LOCAL MECHANIC AND THEIR COMPUTER TOOLS WERE NOT ABLE TO FIND ANYTHING WRONG (CODES WITH A DIAGNOSTIC CHECK). CAR SEEMED TO RUN FINE FOR APPROXIMATELY THE NEXT 500 MILES AND THEN, WHILE DRIVING ON A BUSIER ROAD AT 65 MPH, THE VEHICLE DID THE EXACT SAME THING, AGAIN CAUSING ME TO NEED TO AVOID AN ACCIDENT AND PULL TO THE SIDE OF THE ROAD. I, ONCE AGAIN, WAS ABLE TO RESET THE SYSTEM BY TURNING THE VEHICLE OFF AND BACK ON. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS ISSUE AND FEEL THAT I AM NOW LIMITED ONLY TO LOCAL TRAVEL.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE JERKED AND STALLED. IN ADDITION, THE CHECK ENGINE AND SERVICE VEHICLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED WITH THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO LAIRD NOLLER FORD (935 W 23RD ST, LAWRENCE, KS 66045) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
LOW BEAM HEADLIGHT DIM. THE PROJECTOR GLASS IS FOGGED. THE HEADLIGHT HAS VERY POOR ILLUMINATION THROUGH THE PROJECTOR.
MY POWER STEERING WOULD GO OUT RANDOMLY WHILE DRIVING. THIS MADE IT VERY DIFFICULT TO TURN AND DRIVE SAFELY. MY WEEKLY AND NORMAL DRIVING NEEDS REQUIRED, HIGHWAY, STREETS, AND INTERSTATES. MY VIN IS NOT INCLUDED IN THE CURRENT RECALL FOR THIS ISSUE ( SAME VEHICLE MODEL AND YEAR) BUT I AM HAVING THE SAME THE EXACT SAME PROBLEM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →