I PULLED IN MY DRIVEWAY, PARKED 2011 FORD FUSION AND THEN SHUT VEHICLE OFF. I RETURNED, STARTED VEHICLE, WENT TO START DRIVING MY VEHICLE OUT OF DRIVEWAY AND THE CAR STARTED BEEPING AND LISTED THAT THE POWER STEERING DID NOT WORK. I LOOKED IT UP ONLINE AND THERE WAS A RECALL FOR STEERING: ELECTRIC POWER ASSIST SYSTEM FAILURE (15V340000 OR 15S18). I TOOK TO DEALERSHIP AND WILL ATTACH QUOTE WHICH THEIR RECOMMENDATION IS EXACTLY WHAT FORD'S RECOMMENDATION WAS. HOWEVER MY CAR DOESN'T FALL INTO THE CORRECT DATE FOR THIS RECALL, I AM HAPPY THAT I WAS NOT DRIVING 75MPH DOWN INSTERSTATE 70 IN WHEELING, WV OR DRIVING UP TO WEST LIBERTY, WV WHERE I WORK. EITHER COULD HAVE RESULTED IN A HORRIBLE ACCIDENT FOR ME, MY KIDS AND POTENTIALLY OTHER VEHICLES INVOLVED. THE CAR HAS ONLY 73,000 MILES ON IT ROUGHLY AND IS IN EXCELLENT CONDITION.
2011 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE STEERING ASSIST ERROR CODE CAME ON. THE RECALL SAYS FOR 2011 FORD FUSION . HOW DO I FIND OUT THE PART # THAT IS FAULTY. THE CAR HAS LESS THAN 40,000 MILES ON IT. HOW DO THEY KNOW EVERY PART THAT HAS BEEN PUT ON THAT CAR. IT IS AN ISSUE AND THEY SAY MINE IS NOT ON THE LIST????
2011 FORD FUSION AFTER STARTING FROM COLD START THE CAR WILL NOT STEER. IT IS STUCK IN LOCK POSITION. THIS HAS HAPPENED AT LEAST THREE TIMES BUT THAT POWERSTEERING ASSIST FAILURE DIDNT COME UNTIL LAST WEEK. WHEELS ARE STRAIGHT NOT NOT TURNED EXTREME LEFT OR RIGHT AND THE STEERING WHEEL WILL STICK IN STRAIGHT POSITION. NOT ABLE TO TURN STEERING WHEEL RIGHT OR LEFT. THIS HAS HAPPENED THREE TIMES THAT I CAN RECALL. I PURCHASED THE CAR WITH 24K IN AUG 2016. THE CAR NOW HAS 64K AND SAT FOR @8MOS LAST YEAR DUE TO THE TOKATA RECALL.I SEE A RECALL BUT MY VIN DOES NOT SHOW UP ALTHOUGH IT HAS THE SAME SYMPTOMS AS OTHER 2011 FORD FUSIONS RECALL 422,814 MODEL YEAR 2011 TO 2013 FUSION, FLEX AND LINCOLN MKS AND MKT, MODEL YEAR 2011 TO 2012 LINCOLN MKZ AND 2011 MERCURY MILAN VEHICLES FOR A POSSIBLE ELECTRICAL ISSUE THAT CAN LEAD TO STEERING DIFFICULTIES. THE MANUFACTURER SAYS THE ISSUE ' AN INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR ' CAN RESULT IN LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING. IF THE LOSS OF POWER STEERING OCCURS, THE SYSTEM DEFAULTS TO MANUAL STEERING MODE MAKING IT DIFFICULT TO STEER AND INCREASING THE RISK OF A CRASH. THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. THE FOURTH TIME IT HAPPENED AT WORK AND VEHICLE WAS STATIONARY AND WHEEL WOULD NOT UNLOCK. I TURNED THE CAR OFF AND IT SEEMED TO RESET ITSELF.
POWER STEERING ASSIST FAULT WOULD RANDOMLY OCCUR ON START UP. RESTARTING THE VEHICLE RESOLVED THIS UNTIL YESTERDAY IT WENT OUT WHILE DRIVING. IT WENT OUT AT 55 MPH ON A PAVED ROAD. I WAS ABLE TO CONTROL THE VEHICLE AND GET IT HOME. NO AMOUNTING OF RESTARTING SOLVES THIS ANYMORE. IT SEEMS A TON OF PEOPLE ARE HAVING THIS HAPPEN AT A WIDE RANGE OF MILEAGES.
IN THE MORNING I TURNED ON MY CAR AND THE POWER STEERING WAS SO HARD TO MOVE, STARTED GETTING ERROR MESSAGES "POWER STEERING ASSIST FAULT" AND "ADVANCETRAC". THE VEHICLE WAS PARKED WHERE I ALWAYS PARK IT ON THE CITY STREET. I CAN'T MAKE A NORMAL TURN WITHOUT BACK UP SEVERAL TIMES TO MAKE A GOOD TURN. HAVE TO USE 2 HANDS TO TURN AND CURVES CAN'T MAKE IT, HAVE TO SLOW DOWN COMPLETELY. TOOK IT TO THE DEALER BUT SAID IT WAS NOT FIXABLE DUE TO MILAGE.
IN AUGUST 2016, I CRANKED MY CAR (A 2011 FORD FUSION HYBRID) IN MY DRIVEWAY AND NOTICED THE SERVICE ADVANCETRAC, BRAKE FAILURE SYSTEM, AND ABS LIGHTS LIT UP ON THE DASH. I TRIED TO BACK OUT AND NOTCIED THE ELECTRIC BREAK WERE NOT WORKING AND THE BREAK PEDDLE WAS TO THE FLOOR AND DIFFICULT TO PRESS. THE CAR WAS TOWED TO A FORD DEALER. THEY KEPT THE CAR FOR A WEEK AND COULD NOT FIND A PROBELM. THE LIGHTS WENT OFF AND THE PROBELM WAS RESOLVED ON ITS OWN. IN AUGUST 2019, THIS PROBELM HAPPENED AGAIN. I CRANKED THE CAR IN A PARKING LOT AND NOTICED THE SAME WARNING LIGHTS FROM 3 YEARS AGO WERE ON. I WAS ABLE TO GET HOME, BUT THE BRAKES WERE NOT VERY RESPONSIVE AND WERE SIGNIFICIANTLY FURTHER DOWN THAN USUAL. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY CLAIMED THEY "RESET THE SYSTEM" AND THE PROBLEM WAS RESOLVED. A FEW WEEKS LATER, THE ISSUE REOCCURED. THE DEALERSHIP SAID THEY DID NOT KNOW HOW TO RELSOVE THE PROBLEM. AFTER ABOUT 4 DAYS THE WARNING LIGHTS WENT OFF AND THE BRAKES RETURNED TO NORMAL. ON OCTOBER 20, 2019 THE WARNING LIGHTS CAME ON AGAIN AND THE ISSUE IS STILL OCCURING. THE CAR IS DRIVABLE, BUT IT DOES NOT FEEL SAFE. IT COULD NOT COME TO AN ABRUPT STOP IF NEEDED AND I LIVE ON A HIGHWAY WHERE PEOPLE OFTEN PULL OUT IN FRONT OF ME. IN 2009, FORD ISSUED A SOFTWARE UPDATE FOR THE BRAKE SYSTEM FOR FUSION HYBRIDS. IT SEEMS LATER HYBRID MODELS ALSO NEED A SOFTWARE UPDATE. I HAVE READ THAT REPLACING THE BRAKES OR ABS CONTROL MODULE DOES NOT RESLOVE THE PROBELM. IT IS AN ISSUE WIT
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY FAILED. THE DRIVER ATTEMPTED TO TURN THE VEHICLE AND DROVE OFF THE ROAD. THE UNDERCARRIAGE OF THE VEHICLE STRUCK THE GROUND ABRUPTLY AND WAS DAMAGED. THE DRIVER'S NECK WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN BACK TO THEIR HOME WHERE IT LATER FAILED TO RESTART. SONORA FORD (LOCATED AT 13254 MONO WAY, SONORA, CA 95370, 209-532-5593) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 96,700.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S FATHER WAS DRIVING 60 MPH, THE STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TAYLOR FORD OF WAYNESVILLE (828-452-5111, LOCATED AT 524 RUSS AVE, WAYNESVILLE, NC 28786) WHERE THE TECHNICIAN REPLACED THE AIR BAGS AND THE DRIVER'S SIDE FLOOR MAT. THE STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO STEERING RECALL. THE FAILURE MILEAGE WAS 73,000.
INTERMITTENT POWER STEERING ASSIST FAULT LIGHT CAME ON FOR A COUPLE MONTHS RANDOMLY UPON STARTING THE VEHICLE. AFTER TURNING THE VEHICLE OFF THEN BACK ON AGAIN IT CLEARED THE ERROR AND THE STERRING BECAME EASY. AFTER A COUPLE MONTHS OF THIS WHEN TURNING THE VEHICLE ON THE ERROR CAME AGAIN ALONG WITH ADVANCETRAC ERROR AND THE STEERING IS GONE AND THE ERRORS CODES STAY. FORD SAID THE STEERING GEAR NEEDS REPLACEMENT AND IT'S COSTING ME $2,000 TO FIX. NOT SURE WHY IT'S NOT UNDER RECALL SINCE IT'S THE SAME ISSUE AS THE OTHERS AND IT ONLY HAS 39,000 MILES ON IT. $2,000 IS A TON OF MONEY.
THE STEERING WHEEL STARTED TO JERK. SHORTLY AFTER THIS HAPPENED, THE POWER STEERING STOPPED WORKING ENTIRELY. THE INSTRUMENT PANEL DISPLAYED A NOTICE THAT SAID SERVICE POWER STEERING NOW. THE TCS LIGHT CAME ON WHEN THE POWER STEERING STOPPED WORKING.
I HAVE PURCHASED FORD FUSION AND FORD FAILED TO HONOR 2011 FORD FUSION NHTSA RECALL ON STEERING, ELECTRIC POWER STEERING, BY FALSELY CLAIMING THAT SOME DAMAGE WAS PREVENTING THEM TO REPLACE THEIR FAULTY STEERING, YET FAILED TO DEMONSTRATE TO DAMAGE.
LEFT FRONT WHEEL STUD BROKEN OFF COMPLETELY. DO NOT KNOW WHEN OR HOW IT HAPPENED. WENT TO GET WHEELS ROTATED AND FOUND BROKEN STUD.
POWER STEERING TO THIS CAR WENT ON ME AS I WAS DRIVING HOME FROM WORK. THIS IS VERY DANGEROUS . I SEE I AM NOT THE ONLY ONE THAT IS HAVING ISSUES WITH THIS, THERE NEEDS TO BE A RECALL DONE ON THIS AS I AM NOT PAYING 1800 ON THIS PART WHEN IT ISN'T JUST MY CAR.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 70 MPH, THE POWER STEERING BECAME INOPERABLE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE MANUFACTURER STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED PER AN UNKNOWN RECALL. THERE WERE NO CURRENT RECALLS ON THE VEHICLE. THE VEHICLE WAS TOWED TO DAVIS FORD SALES INC. (904 W MAIN ST, FULTON, MS 38843, (662) 862-3711) WHERE IT WAS DETERMINED THAT THE VEHICLE EXCEEDED THE WARRANTY MILEAGE LIMIT; THEREFORE, THE REPAIR WOULD COST $1,300. THE FAILURE MILEAGE WAS 159,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 20 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE POWER STEERING WAS STIFF AND DIFFICULT TO MANEUVER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.
WHILE DRIVING ON THE STREET MAKING A SLIGHT TURN MY FORD FUSION 2011 EXPERIENCED FULL ELECTRONIC POWER STEERING FAILURE. EXTREMELY DANGEROUS. I HAD THIS SAME ISSUE 4 YEARS AGO IN DEC. 2015 (46,000 ODOMETER) WITH THE ELECTRONIC STEERING UNIT (PSCM) AND HAD IT REPLACED AND REPROGRAMMED AT THE FORD DEALERSHIP. THIS IS A VERY EXPENSIVE $1800 PART TO HAVE TO REPLACE A SECOND TIME (74,000 ODOMETER). CONTACTED THE FORD SERVICE LINE AND WAS TOLD THERE WAS NOTHING THEY COULD DO.
WE WERE DRIVING OUR 11 FUSION ON A NARROW ROAD AND PULLED OVER INTO LOOSE GRAVEL WHILE BRAKING AND THE ABS WAS ACTIVATED AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. THE NEXT DAY THE BRAKES SEEMED FINE, THEN I PULLED OUT OF MY DRIVEWAY AND THE BRAKES WENT ALMOST TO THE FLOOR AGAIN AND THE PEDAL HAS NEVER CAME BACK. I'M SCARED TO DRIVE THIS CAR BECAUSE I FEAR THAT SOMEONE IS GOING TO GET KILLED BEFORE FORD IS FORCED TO ENACT A RECALL. PLEASE HELP US! SINCERELY, FED UP. *TR
THIS CARS BEEN RECALLED : MANUFACTURER RECALL NUMBER :19S01 I DIDN'T GET A LETTER , EMAIL NO KIND OF NOTIFICATION ABOUT IT . HAD TO FIND OUT BY A FRIEND
THIS CAR HAS BEEN CARRIED IN TWICE FOR LOSING POWER STEERING. IT HAPPENED AGAIN ON 09/28/19 WHERE AN ACCIDENT WAS INVOLVED. POWER STEERING WAS LOST WHILE MAKING A LEFT HAND TURN CAUSING AN ACCIDENT. COULD NOT PULL CODES OFF COMPUTER AS POWER WAS LOST BY ACCIDENT.NO AIR BAGS WERE DEPLOYED NOR DID SEAT BELT ENGAGE
THE ABS MODULE NOT WORKING AND THE BRAKE FOOT SO SOFT THERE IS NO PRESSURE.
I WAS DRIVING DOWN THE HIGHWAY ALMOST HOME WHEN A 'POWER STEERING ASSIST FAULTY' NOTIFICATION APPEARED IN THE DASH. AS I APPROACHED MY DRIVEWAY I REALIZED I COULD BARLEY TURN TO GET OUT OF THE HIGHWAY.
DROVE AT 25 MILES PER HOUR MY CAR SUDDENLY JERKED AND HESITATED ON ACCELERATION. AT THIS TIME A WRENCH LIGHT CAME ON AND MY CAR COMPLETELY LOSS POWER. I COULD NOT ACCELERATE AND THE CAR MOVED AT 10 MILES/HOUR. THIS WAS VERY DANGEROUS! I WAS LUCKY BECAUSE IT WAS IN THE EARLY MORNING, NOT MANY TRAFFI. I COULD HAVE IN CAR ACCIDENT IF IT HAPPENED IN A RUSH HOUR. I HAVE TAKEN MY CAR TO FORD DELLER AND COULD NOT FIND ANYTHING WRONG. THIS HAS HAPPENED MANY TIMES IN LAST SEVERAL MONTHS. YOU GUYS REALLY NEED TO GET ALL OF THERE FORD FUSIONS OFF OF THE ROAD.
WHILE DRIVING ON THE INTERSTATE, THE STEERING LOCKED UP , I PUT ON MY HAZARD LIGHTS AND EASED MY WAY TO THE SHOULDER NOT CAUSING AN ACCIDENT. IT HAPPENED AGAIN AS I WAS COMING HOME I TURNED ONTO MY STREET AND BEFORE I COULD LINE THE STEERING WHEEL BACK TO IT'S PROPER POSITION IT LOCKED UP AGAIN. KNOWING THAT IT HAS AN ELECTRONIC PUMP I AUTOMATICALLY CHECKED THE FUSE. THERE WAS NOTHING WRONG. I HAD IT TOWED TO HAVE IT PUT ON A MACHINE AND I WAS TOLD IT WAS A FAULTY PUMP AND I WAS NOT THE FIRST PERSON THEY HAD TALKED TO ABOUT THIS. SO I'M MAKING THIS CONTACT BECAUSE THIS IS NOT SOME WEARING OUT OF A PART OVER TIME, THIS IS A PART THAT 'NEEDED TO BE RECALLED AND/OR SHOULD HAVE BEEN RECALLED BEFORE IT BECOMES A VERY SERIOUS INCIDENT. I FILE THIS COMPLAINT NOT ONLY FOR MYSELF BUT FOR ALL THE OTHER VEHICLES OUT THERE THAT MAY HAVE THIS SAME MALFUNCTION. NOT ONLY THOSE WITH VEHICLES BUT THE PEDESTRIANS YOUNG AND OLD WHO ARE PUT IN HARMS WAY. AS A SUGGESTION TO THE FORD MOTOR COMPANY BEFORE THEIR FOCUS IS JUST HOW MANY VEHICLES WE CAN PUT OUT AND IN RETURN THE BILLIONS OF DOLLARS BEING MADE AT THE FULL SUBJECTION OF INNOCENT HARD WORKING PEOPLE. IT'S NOT RIGHT AND SOMETHING NEEDS TO BE DONE VERY SOON. TO THIS DAY I HAVE TO LEAVE A VEHICLE PARKED THAT IS BEING PAID AND INSURED WHICH IS NOT FAIR TO ME AND I ASK THAT I'M CONTACTED SOON TO RESOLVE THIS MOST SERIOUS MATTER.
TL* THE CONTACT'S FATHER OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HIS FATHER RECEIVED A RECALL NOTICE IN JULY OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT'S FATHER TOOK THE VEHICLE TO ALL AMERICAN FORD (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742, 732-451-3582) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER UPDATED THE ELECTRONIC SYSTEM AND RETURNED THE VEHICLE TO THE CONTACT'S FATHER. RECENTLY, WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED AND THE CONTACT'S FATHER HAD DIFFICULTY STEERING THE VEHICLE. FOR SOME TIME, THE CONTACT'S FATHER WAS ABLE TO RESTART THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE HAD BECOME MORE PERSISTENT. THE CONTACT'S FATHER RETURNED TO THE DEALER AND WAS INFORMED THAT HE WAS NO LONGER ELIGIBLE FOR A RECALL REPAIR. THE CONTACT'S FATHER WAS GIVEN A QUOTE OF $2,200 TO REPLACE THE POWER STEERING RACK AND PAID A $125 DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,120.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO UNIVERSITY FORD (2532 102 ETHESUS CHURCH RD, CHAPEL HILL, NC) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
THE VEHICLE WAS IN MOTION AND CHECK ENGINE LIGHT CAME ON. TOOK TO THE DEALERSHIP AND THEY FOUND A PINHOLE ON THE TOP OF THE FUEL TANK. THERE WAS A RECALL CONNECTION WITH A PART CAUSING THE FUEL TANK TO CRACK. HOWEVER, I WAS MADE TO PAY FOR THE REPAIRS AND FORD WILL NOT REIMBURSE ME.
I'M DEALING W/THE SAME THING EVERYONE ELSE IS. FORD KNOWS THE STEERING IS BAD, REPLACES IT & THEN SAYS IT'S ONLY VALID FOR ONE YEAR. NOW, MINE HAS GONE OUT THE SECOND TIME & THEY WILL DO NOTHING. I NEARLY WRECKED MY CAR, W/MY CHILD IN IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STEERING IS RECALLED FOR MY SAME MODEL & YEAR. FORD SAYS MY VIN IS NOT COVERED, SURPRISE! I'VE ALREADY HAD THE STEERING RACK REPLACED ONCE & NOW IT'S OUT AGAIN! """"" 445K VEHICLES RECALLED FOR "POWER STEERING"
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952) FOR AN UNKNOWN RECALL REPAIR. AFTER THE REPAIR, THE POWER STEERING MALFUNCTIONED AND THE DEALER REPAIRED THE VEHICLE AGAIN. THE FAILURE RECURRED; HOWEVER, THE DEALER WANTED TO CHARGE THE CONTACT $1,576 FOR THE REPAIR. THE DEALER STATED THAT THEY WOULD ONLY PERFORM A RECALL REPAIR ONCE AND/OR UP TO 12,000 MILES. THE DEALER ADMITTED THAT THE RECALL REPAIRS WERE MADE WITH RE-MANUFACTURED PARTS. THE VEHICLE WAS REPAIRED FOR A THIRD TIME AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *CW *JS
TL* THE CONTACT'S SPOUSE OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT REQUIRED ADDITIONAL EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO GOLF MILL FORD (9401 N MILWAUKEE AVE, NILES, IL 60714, (847) 470-9800) WHERE IT WAS DIAGNOSED THAT THE STEERING GEARS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
THE POWER STEERING FAILED TO OPERATE CORRECTLY AND THE DASH DISPLAYED A "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC SYSTEM" WARNING DURING STARTUP. THE ERROR REPEATED DURING SEVERAL STARTS AND FINALLY BECAME CONSTANT.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN ACCELERATING FROM A RED LIGHT, THE VEHICLE VIOLENTLY HESITATED TO ACCELERATE AND THE CHECK ENGINE AND WRENCH WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
I LOVE MY CAR BUT IT HAS HAD MANY RECALLS. ONE OF THE RECENT ONES IS CONCERNING THE AIRBAGS. LESS THAN 6 MONTHS LATER THE AIRBAG SENSOR IS ON FOR NO APPARENT REASON AND THE DEALERSHIP WANTS TO CHARGE AN ARM & A LEG. I'VE READ MANY REVIEWS IF THIS HAPPENING TO OTHER FORD FUSION OWNERS. THIS CANNOT BE A COINCIDENCE.
POWER STEERING ASSIST FAULT OCCURRED INTERMITTENTLY. TOOK TO TO DEALER TO HAVE AN OLDER RECALL PERFORMED. SEVERAL DAYS LATER, POWER STEERING FAILED COMPLETELY SHORTLY AFTER STARTING WHILE IN A PARKING LOT. I ALMOST HIT ANOTHER PARKED CAR WHEN I SUDDENLY COULD NOT TURN. APPARENTLY THIS IS A KNOWN ISSUE, I DON'T UNDERSTAND WHY FORD IS PERMITTED TO HAVE THIS PERSIST. THIS IS A SERIOUS SAFETY ISSUE! THERE COULD HAVE BEEN A PERSON WALKING THERE!!!!
TAKATA RECALL. NO POWER STEERING, SAYING SERVICE ADVANCE TRACK NO POWER STEERING.
PURCHASED MY CAR FROM FORD IN APRIL 2015, HAVE HAD 0 ISSUES WITH IT, UNTIL THURSDAY EVENING SEPT 5, 2019. ON THE WAY TO WORK, EVERYTHING WAS FINE. LEAVING WORK, EVERYTHING WAS FINE... UNTIL I GOT ON A 55MPH HIGHWAY, IN TRAFFIC, IN HEAVY RAIN (DUE TO HURRICANE DORIAN ENTERING OUR AREA). OUT OF NOWHERE, MY POWER STEERING WARNING AND ADVANCE TRAC LIGHTS CAME ON AND I LOST COMPLETE STEERING FUNCTION IN MY VEHICLE. I AM ALMOST 5 MONTHS PREGNANT AND ALMOST WRECKED IN 2 LANES FULL OF TRAFFIC OF OTHER PEOPLE HEADING HOME FROM WORK IN SUCH WEATHER! UPON RESEARCH, 400,000+ FORD FUSION 2011'S HAVE BEEN RECALLED OVER THIS SAME EXACT ISSUE - YET IT SEEMS THAT NO ONE'S VIN #S MATCH WITH THE RECALLED VEHICLES. YET AGAIN, OVER 2000+ RECENT COMPLAINTS ON NHTSA WEBSITE AS WELL! THIS IS RIDICULOUS - ALMOST 2 YEARS LEFT TO PAY ON MY LOAN AND MY VEHICLE DOESN'T MATCH THE VIN FOR THE RECALL - WHEN OBVIOUSLY, YES IT [XXX] WELL DOES! I HAD TO CALL FOR HELP BECAUSE I'M TOO PREGNANT TO FORCEFULLY MANHANDLE THE WHEEL THAT BARELY TURNS 2 INCHES TO EITHER SIDE, TO TRY AND STEER A VEHICLE WITH NO POWER STEERING! LUCKILY WE HAD FAMILY IN FROM OUT OF TOWN WHO EVACUATED FROM THE BEACH THAT COULD HELP US GET THE CAR HOME. WOULD FORD BE PAYING FOR MY ACCIDENT AND INJURIES TO POTENTIALLY 2 BECAUSE, AGAIN I'M PREGNANT - AND THEN ANYONE ELSE I COULD HAVE HIT ON MY EXIT! THIS IS RELATED TO AN OBVIOUS ONGOING ELECTRONIC FAILURE! THIS NEEDS TO BE ADDRESSED & FIXED NOW! INFORMATION Redacted PURSUANT TO THE FREEDOM OF
BRAKES WENT SPONGY AFTER APPLYING BRAKES ON SUDDEN DOWNHILL CITY STREET. TOOK CAR TO FORD FOR BRAKE INSPECTION. THEY DIAGNOSED PROBLEM AS FAULTY ABS DUMP VALVE. HAD TO HAVE FORD REMOVE AND INSTALL NEW ABS MODULE AND ABS CONTROL MODULE. VERY EXPENSIVE REPAIR FOR FAULTY FORD PART.
POWER STEERING WENT OUT WHILE I WAS DRIVING ABOUT 40 MILES PH.. ALMOST WRECKED HEAD ON WITH ANOTHER VEHICLE. FOUND THAT THE STEERING WAS RECALLED AND FORD REFUSED TO HELP. GREENSBORO, NORTH CAROLINA ON A STREET BEFORE COMING TO A CURVE.
MY CAR WAS 100% FINE WHEN I DROVE TO WORK AND 3 HOURS LATER WHEN I WAS DRIVING FOR LUNCH THERE WAS A MESSAGE THAT THERE WAS A POWER STEERING ASSIST FAULT. THANKFULLY I WAS NOT IN A BUSY AREA BECAUSE I COULD BARELY CRANK MY WHEEL TO TURN. THERE IS A RECALL FOR 2011 FORD FUSIONS BUT MY VIN WAS NOT INCLUDED. YET WITH NO INDICATORS MY POWER STEERING DOES NOT WORK.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO HUNTERSVILLE FORD (13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, (704) 875-6547) WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. *TP
I'VE NOTICED THAT A CAR THAT I HARDLY DRIVE THE POWER STEERING WENT OUT. WENT ONLNE AND NOTICED THAT FORD HAS A REALL ON POWER STEERING BUT MY CAR ISN'T INCLUDED WHEN ITS OBVIOUSLY EXPERIENCING THE SAME EXACT PROBLEM.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, AN AUDIBLE ALARM WAS HEARD AND "POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC" WAS DISPLAYED. IN ADDITION, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO JOHN KENNEDY AUTO GROUP (620 BUFFALTON PIKE, FEASTERVILLE, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR/RACK WAS FAULTY. THE STEERING GEAR/RACK WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.
WHILE TAKING A ONE LANE EXIT ON THE FREEWAY GOING AT 30 MILES PER HOUR A WRENCH LIGHT CAME ON AND MY CAR COMPLETELY LOSS POWER. THE CAR COASTED UNTIL IT CAME TO A COMPLETE STOP. THIS WAS VERY DANGEROUS! I COULD HAVE DIED. YOU GUYS REALLY NEED TO GET ALL OF THERE FORD FUSIONS OFF OF THE ROAD. I COULD NOT ACCELERATE OR BRAKE TO SLOW ON THE FREEWAY. I WAITED 5 MINUTES AND THE CAR TURNED ON WITH NO PROBLEM. MY MECHANIC COULD NOT REPLICATE THE PROBLEM SO HE SAID THERE WAS NO PROBLEM. WHILE LOOKING ONLINE THIS IS A THROTTLE BODY ISSUE. WHICH NEEDS TO BE RECALLED IMMEDIATELY. I CAN'T WORK IF I CAN'T GET THERE WITH A CAR THAT I'VE PURCHASED!!! I REFUSE TO DRIVE THIS CAR!
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 40 MPH, THE TRANSMISSION SEIZED AND THE SERVICE NOW, POWER STEERING, AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE HAD EXCESSIVE MILEAGE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 199,000.
THROTTLE BOTTLE POPS A CODE. WRENCH LIGHT COMES ON WHILE IN MOTION AND SUDDENLY STALLS. I CAN PULL OVER AND SHUT OFF VEHICLE TO CLEAR CODE. RESTARTING VEHICLE WORKS AMD I CAN DRIVE TO MY DESTINATION. IT DOES HAPPEN AGAIN USUALLY NEXT DAY. IT DOES NOT MATTER THE SPEED OF VEHICLE. MECHANIC STARTED FAILED THROTTLE BODY. MY CAR ONLY HAS 121000 MILES. IS THIS STILL COVERED BY FORD. 2015 A JUDGEMENT COVERED VEHICLES FOR 10YRS OR 15000MILES WHICHEVER CAME FIRST.
DRIVING IN A PARKING LOT TO PICK UP MY SON AND WENT TO PARK AND THE POWER STEERING WENT OUT. SO I WASN'T GOING VERY FAST I WAS PARKING. EVEN THOUGH I WAS IN NO DANGER OR ANYONE ELSE I FEEL THAT THIS COULD HAVE GONE WORSE, THANKFULLY IT DID NOT. IT WENT WITHOUT WARNING.
SERVICE POWER STEERING NOW TODAY I HAD A FLAT AND CHANGE THE TIRE AFTER I PUT THE NEW TIRE ON MY CAR BEEN HARD TO STEER AND THIS SERVICE POWER STEERING NOW HAS BEEEN ON SINCE AND I HAVE TRIED RESET IT BY UNHOOKING THE BATTERY BUT THE DAY THING I AM TRYING TO SEE IF I HAVE A RECALL ON MY CAR FOR IT ARE HOW I CAN GET MY CAR FIXED FOR IT SINCE THERE ARE RECALLS FOR 2011 FORD FUSION
WHEN YOU FIRST START THE CAR, THE BREAK BOOSTER IS NOT BUILDING PRESSURE PROPERLY. THE FIRST TIME YOU USE THE BREAKS, THE BREAK PEDDLE WILL GO ALL THE WAY TO THE FLOOR BARELY ENGAGING THE BREAKS. THERE IS NO WAY TO PERFORM AN EMERGENCY STOP IF NEEDED. I HAVE HAD THE CAR LOOKED AT IN DIFFERENT SHOPS FOR THIS. ALL PEOPLE WHO HAVE DRIVEN THE CAR HAVE DUPLICATED THE PROBLEM BUT ARE UNABLE TO FIND A FIX. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE CAR.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN AND THE POWER ASSIST FAILURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), STATING THAT THE VEHICLE WAS EXHIBITING THE SAME SYMPTOMS AS STATED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
I WAS DRIVING IN A PARKING LOT WHEN THE POWER STEERING WENT OUT. I RECEIVED AN ERROR MESSAGE POWER STEERING ASSIST FAULT. THIS HAD HAPPENED IN THE PAST AND I WOULD TURN THE CAR OFF AND BACK ON AGAIN AND THE POWER STEERING WOULD RETURN. THIS TIME IT DID NOT WORK. I LOOKED IT UP AND FOUND THAT FORD HAS A RECALL 15S18 ON THIS ISSUE. I TOOK IT TO A FORD DEALER WHERE REPAIRS WERE DENIED UNDER THE RECALL. MY CAR IS A COVERED VEHICLE BUT FORD SAID I EXCEEDED THE MILEAGE REQUIREMENT OF 150,000 MILES BUT I AM UNDER THE 10 YEAR REQUIREMENT. THE ONLY REFERENCE THAT I CAN FIND UNDER NHTSA IS THAT THE VEHICLE MUST BE UNDER THE 10 YEAR REQUIREMENT WITH NO MILEAGE REQUIREMENT. THE FORD DEALER TECHNICIAN REQUESTED A WAIVER OF THE MILEAGE REQUIREMENT PER FORD MOTOR COMPANYS' INSTRUCTIONS. IT WAS DENIED EVEN WHEN THE TECHNICIAN CLEARLY INDICATED THAT THE VEHICLE DISPLAYED THE RECALL FAULT CODES. I DROVE AWAY WITHOUT POWER STEERING AND AM CONCERNED FOR MY SAFETY AND THE VEHICLES ROAD WORTHINESS. DEALER TECHNICIAN EMAILED COMMENTS TO FORD MOTOR COMPANY AFTER DENIAL " POWER STEERING ASSIST FAULT IS DISPLAYED, VEHICLE HAS NO POWER STEERING. EEC TEST FOUND CODES U2011.49, U3999.96 FOR INTERNAL MODULE FAULT. TECH VERIFIED VEHICLE DOES NOT HAVE POWER STEERING " DATE 08-21-2019. REPAIRS WILL EXCEED $1,000.00. I DO NOT HAVE A SCANNER AT THIS TIME BUT HAVE RETAINED ALL DOCUMENTS.
DRIVER'S DOOR DOES NOT OPEN FROM INSIDE. AND POWER LOCK IS STACKED IIN LOCK POSITION. THERE IS A RECALL EXACTLY FOR THIS PURPOSE ON 2013-2017 FUSION WITH THE SAME SYSTEM THAN IN MY 2011 FUSION.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Fusion → · Every Fusion year → · How the figures are calculated →